eMBA Nov12 Session 8

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    Entrepreneurship

    Course

    EMBA Batch

    April 2013

    Session 8

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    The ProgramSession Topic Curriculum Date

    1 Introduction

    Welcome the students Explain course and schedule The Contract Students expectation of the course InteractionI the Business Case Study #1 InteractionThe Name Ball Interaction-I the Investor Part 1 Discussion Singapore Incorporated and Entrepreneurship

    9th April7.00 pm to 8.15pm

    2 Entrepreneurship

    Presentation Entrepreneurship Process Presentation Leadership and Entrepreneurship explained InteractionI the Business Case Study #2 Discussion Doing Business in India and China

    9th April9.00 pm to 10.15 pm

    3 The Entrepreneur

    Interaction Jockey Quiz Presentation Myths about entrepreneurship Presentation The ten mistakes a new entrepreneur make InteractionI the Business Case Study #3 Self Assessment - Are you the entrepreneurial type? Discussion Challenges of an Entrepreneur Discussion Guan Xi and networking

    Discussion Business entertainment

    10th April7.00 pm to 8.15 pm

    4 Business Planning

    Presentation Generating ideas and opportunities Presentation Types of Business Plan Presentation Making assumptions and identifying constraints InteractionI the Business Case Study #4 Interaction Briefing on The Coffee Stall Business Discussion Business Entertainment

    10th April9.00 pm to 10.15 pm

    5 Site Visit at DignityKitchen

    Understanding of social entrepreneurship Learning the value of business (The Coffee Stall Business)

    11th April6.00 pm to 8.30 pm6

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    The ProgramSession Topic Curriculum Date

    7 Getting Started in Business

    Presentation Understanding and evaluating business risks Presentation Taking Risk Presentation Funding Types and Process Presentation Closing the Deal Interaction - I the Investor Part 2 InteractionI the Business Case Study #5 Discussion - My Business Values

    13th April2.00 pm to 3.15pm

    8 Doing Business

    Presentation Business structures & its incorporation

    Presentation Processes and System Presentation Maintaining a business Presentation Growth of a Business InteractionI the Business Case Study #6 Discussion Learning from the $100 Experience

    13th April4.00 pm to 5.15 pm

    9 Success in Business

    PresentationDeath of a business Presentation Why business failed Presentation Element of Success in Business

    Discussion Bad Business Practice

    13th April6.00 pm to 7.15 pm

    10 Assessment I the Business Individual Assessment14th April

    10.00 am to 11.15 am

    11 Assessment The $100 Experience Business Plan Presentation14th April

    12.00 pm to 1.15 pm

    12 Conclusion

    Course Review Result of your Assessment Review of The Contract

    14th April2.00 pm to 3.15 pm

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    Session 8Doing Business

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    PresentationBusiness structures & its incorporationProcesses and SystemMaintaining a businessGrowth of a Business

    InteractionI the Business Case Study #6

    Discussion

    Learning from the $100 ExperienceBackground ReadingQuestions and Answers

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    Business Structure and

    Incorporation

    Presentation

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    Type of Commerce

    Structure & Incorporation

    Sole Proprietor

    Investment

    Limited LiabilitiesPartnership

    PartnershipPrivate Limited

    Roles & Responsibilities

    Shareholding %age

    Director and Shareholder

    Offshore and Local Registration

    Office

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    Type of Commerce

    For-profit:

    A for-profit or commercial venture iscreated and remains viable due to thedesire to sell something for a profit. Thisproduct may be a good or a service

    Non-profit:

    A non-profit venture is created andremains viable as a result of a desire toimprove the quality of life for a group. Aperson founding a non-profit may beconsidered a social entrepreneur, since

    he or she is motivated by the desire tohave an impact on society instead ofearning money. Non-profits often dedicatethemselves to social issues such asenvironmental concerns, animal rights,unemployment, health care, andadvocacy for underserved groups suchas senior citizens and women.

    Large scale and small scale.

    Entrepreneurial activity may take place within a largecompany or within the home, school, church or localcommunity organization.

    Service provision and goods production.Entrepreneurs can be at work providing a servicesuch as delivering food, mowing lawns,developing atechnology or they can be at work producing andselling a product such as hockey sticks, software,tires, or advertising brochures.

    Local/national/international.

    Activity can take place at home, in school, in the stateor internationally.

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    Sole-Proprietors, Partnerships and Limited Liability Partnerships

    Almost anyone or any company can register except un discharged bankrupts may not beallowed to register such entities in Singapore.

    You must appoint a local managerif none of the owners registering is ordinarily resident

    in Singapore. For LLPs, a local managermust be appointed in all cases.

    A person is not "ordinarily resident" if he/she:- does not have a local address; and- cannot legally remain in Singapore for a long period of time.

    The local manager must be above 21 years old and be one of the following:

    - a Singapore Citizen- a Singapore Permanent Resident- an Employment Pass holder- an Approval-in-Principal Employment Pass holder- a Dependant Pass holder

    Incorporation

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    Incorporation

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    Companies

    Almost anyone or any company can incorporate a company. However, there must be atleast one directorof the company who is above 21 and be one of the following:

    - a Singapore Citizen- a Singapore Permanent Resident- an Employment Pass holder- an Approval-in-Principal Employment Pass holder- a Dependant Pass holder

    Directors cannot be bankrupts orpersons convicted of dishonesty.

    There must be at least one shareholder and one director. They can be the sameperson. However, most companies opt to have at least 2 directors as banks and otherfinancial institutions usually require 2 signatories

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    Incorporation

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    Check Availability Of Business Name

    You will need to decide on a name for your business and then make sure no one else has taken it.

    Choose A Place Of Business

    When registering your business, you will be asked to provide a local address for your place of business.Premises must be approved for business use by the Urban Redevelopment Authority (URA).P.O. Boxes cannot be used as a registered business address.Residential flats or properties can only be used under the Home Office Scheme (HO)

    Obtain Licenses & Permits

    Certain types of businesses such as private schools, childcare centers and video companies require

    licenses and permits

    Top-Up Your Medisave

    For a sole-proprietorship, partnership or an LLP, ensure that your Medisave contributions are up-to-datewith the Central Provident Fund Board (CPF Board).

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    Incorporation

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    Rules For Business Firms

    Business firms are sole-proprietorships and partnerships.

    1. Business must be carried out under the registered business name. You cannot use

    any other name.

    2. Print your registration number on all letterheads, invoices, bills or other documentsused for the purposes of the business.

    3. Renew your business registration on time

    4. Notify ACRA immediately if there is a change of business particulars, such as achange of address, business activity or partners.

    5. Notify ACRA the moment you decide to end your business

    6. Keep your Medisave contributions up-to-date

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    Incorporation

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    Rules For Business Firms

    Rules Specifically For Limited Liability Partnerships

    1. The manager must make an Annual Declaration to ACRA stating whether thebusiness is able or unable to pay its debts as it becomes due in the normalcourse of business.

    2. The first Annual Declaration must be made within 15 months of the date of

    registration.

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    Rules For Business Firms

    Rules For Companies

    1. Appoint a company secretary within six months of incorporation. If the company only has one director, he/she cannotbe the company secretary.

    2. Your registered office must be open and accessible to the public for not less than three hours between 9am and 5pmon weekdays.

    3. Print your company registration number on all letterheads, invoices, statements of accounts, official notices andpublications.

    4. Notify ACRA within the prescribed time if there is a change of company particulars, such as a change of address,business activity or directors.

    5. The first Annual General Meeting (AGM) of your company must be held within 18 months of the date of incorporation.

    6. You must appoint an auditor within three months of the date of incorporation. Your annual accounts must be auditedand filed with ACRA within one month of the AGM.

    7. Companies with less than 20 individual shareholders (Exempt Private Companies) do not need to appoint an auditor,audit their accounts or file them with ACRA if their revenue is less than S$5 million for the financial year.

    Incorporation

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    http://www.acra.gov.sg/

    http://www.acra.gov.sg/http://www.acra.gov.sg/
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    Maintaining a business

    Presentation

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    Business is like a CarThe Driver? Roadmap = Business Plan

    Store

    DriverCo-driver

    Fuel = money

    Passenger=

    worker

    Engine= Production

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    Money Financial Management and Control

    People Human Resource Management

    People DevelopmentProcess

    Quality Product Service Excellence

    Product / Service

    Innovate / Innovate / Innovate Continual improvement

    Legislature Understand and Comply

    Maintaining a Business

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    Business The Way Ahead

    BusinessThe Way Ahead

    Stability

    Retrenchment

    Growth

    Alliance

    Merger

    Diversification

    GenericGrowth

    Turnaround

    Divestment

    Liquidation

    Horizontal

    Vertical

    Non Related

    Related

    Non Related

    Related

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    Business The Way Ahead

    No. ofTransactionsper period of

    time

    ReturnsResourcesAvailability

    Opportunities

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    Systems and Processes

    Presentation

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    ManagementCommitment

    EmployeeOwnership

    Mission

    Objectives

    Strategy

    Warehousing&Logistics

    HumanResource

    Manufactur

    ing

    Financial&

    Accounting

    Purchasing

    Manageme

    ntInformation

    Strategic Alignment

    APPROACHTOSTRATEGIC PLANNING

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    Management System Certification

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    Quality ISO 9000harmonised methodology for building, sustaining and improving qualityperformances

    Environmental ISO 14000

    a system of management to achieve sustainable business development throughcontinuous improvement in environmental performance

    Health & Safety OHSAS 18000helps organisations establish and maintain a system of management to improvethe welfare, health and safety of employees at the workplace.

    Food ISO 22000 / HACCPfood safety management systems standard based on the principles of ISO 9001.

    Information Security BS7799provides a code of practice for the implementation of security controls to protectinformation within both commercial organisations and government departments

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    An internationally recognised standard

    A model to help develop a quality system

    A means of demonstrating quality assurance

    What is ISO 9000?

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    BS5750 (1979)

    outside the defence industry

    ISO 9000 (1987)

    international perspective

    ISO 9000 (1994)

    Accommodate service-oriented industry

    ISO 9000 (2000)

    Wider aspect of business

    ISO 9000 (2008)

    Compatibility with other management system

    Brief History of ISO

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    ORGANISATION

    Control

    Elements

    Supplier

    Control

    Elements

    Data Raw

    Material

    Customer

    Quality

    Service/Product

    ISO 9000 CONCEPT

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    Integrates 8 quality management principles:

    Customer focus

    Leadership

    People involvement

    Process approach

    Systems approach to management

    Factual basis to decision making

    Continual improvement

    Supplier partnerships

    ISO 9001:2008

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    CONTROLS

    INPUTS OUTPUTSPROCESS

    RESOURCES

    Procedure

    Specification

    Training

    Objective

    Equipment

    PeopleMaterials

    Information

    ISO 9001 - Process Approach

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    MANAGEMENT RESPONSIBILITY

    RESOURCE MANAGEMENT

    MEASUREMENT, ANALYSIS,

    IMPROVEMENT

    C

    US

    T

    O

    M

    E

    R

    C

    US

    T

    O

    M

    E

    R

    INPUT OUTPUTPROCESS

    PROCESS MANAGEMENT

    A P

    C D

    Integrated Process

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    InputsOutputsMajor Process

    Sub

    Process

    Sub

    Process

    Sub

    Process

    Sub

    Process

    Activity

    Activity Activity ActivityActivity

    Task Task Task Task

    Process Management

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    Growth of a Business

    Presentation

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    The Stages of Growth

    Phase 1Entrepreneurial

    Phase 2Direction

    Phase 3Delegation

    Phase 4Co-ordination

    Phase 5Collaboration

    Structure Informal FunctionalCentralisedHierarchicalTop down

    DecentralisedBottom-up

    Staff functionsIntroducedSBUsDecentralisedUnits mergedinto productgroups

    Matrix typestructure

    Systems Immediateresponse tocustomer feedback

    StandardsCost centresBudgetSalary systems

    Profit centresbonusesManagement byexception

    FormalplanningProceduresInvestmentcentresTightexpenditure

    controls

    Simplified &integratedinformationsystems

    Style/People IndividualisticCreativeEntrepreneurialOwnership

    StronglydirectiveImpersonal

    Full delegation& autonomy

    Watchdog Team-orientatedInterpersonalskills at a premiumInnovativeEducational bias

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    Phase 1Entrepreneurial

    Phase 2Direction

    Phase 3Delegation

    Phase 4Co-ordination

    Phase 5Collaboration

    Strengths FunMarket Response

    Efficient Highmanagement

    motivation

    More efficientallocation of

    corporate &local resources

    Greaterspontaneity

    Flexible &behaviouralapproach

    Weaknesses Founder often

    temperamentallyunsuited tomanaging Bossoverloaded

    Unsuited

    DiversityCumbersomeHierarchyDoesn't growpeople

    Top managers

    lose control asfreedom breedsparochialattitudes

    Bureaucratic

    divisionsbetweenline/staff,headquarters/field etc.

    Psychological

    saturation

    The Stages of Growth

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    Case Study #6

    Anu Barber Shop

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    Interaction:I the Business

    Scenario:Anu has been convicted for drug abuses for five times and served over 15 years inChangi Prison and in drug rehabilitation centre.

    In his last prison stint, he learn a barber trade and wanted to start up a barber shopwhen he is discharged.

    In his business plan presentation to a group of investors, the concern were whetherhe will return to drug abuse again and in his barber shop business will he pushdrugs to young children who come to have their hair cut.

    Ex-prisoner (drug offence) looking for $10,000funding to start up a barber shop

    ChristopherBenjaminConsultancyServices

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    Anu Barber Shop

    Recently released from prison, for possession of illegal drugs

    Under Drug Rehabilitation Program for Business Startup he presentedhis plan to start up a small business

    Intend to open a barber shop catering to young adults and children

    The renovation will be trendy and modern

    Pricing will be competitive

    3 years to 12 years = $8.00

    13 years old and above = $10.00

    Investor will be entitle to 50% of the business with a guarantee returnof 3% per annual.

    Funding requirement of S$20,000 of which $10,000 from own savings.

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    I the Business

    Assessment

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    I the Business

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    Preparation / ConceptualizationOne minute PresentationQuestions and Answers

    Score 10% Content Clarity of thought & expression Handling of Q & A

    Topic ?Purpose :

    To build confidenceTo think on the spot

    To verbalize ideas and opportunitiesWhere ?

    When ?

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    I the BusinessIndividual Assessment

    Held on Session 10

    Conceptualize a business idea and Sell in ONE MINUTE

    Assessment will held at:Car Park

    CanteenGardenElevatorBoard Room

    YOU HAVE ONLY ONE CHANCE

    SIX Business Ideas ????

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    I the Business

    Roll No Time (hrs) LocationMariane 1000 Elevator

    Carlos 1010 Roundabout

    Piyush 1015 Roundabout

    Prabhu 1020 Garden

    Sudipto 1030 Roundabout

    Kiran 1035 Roundabout

    Swapnil 1045 Elevator

    Amresh 1055 Canteen

    Laxman 1100 Canteen

    Naveen 1105 Garden

    Karthik 1110 Roundabout

    Sarathbabu 1115 Elevator

    Kumar Katra 1125 Roundabout

    Priyajit 1135 GardenChristopher Benjamin Consultancy Services 42

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    The S$100 Experience Presentation

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    Presentation

    5 minutes formal presentation on a powerpointwhich include

    Ideas & the opportunities Your business concept Financial and earning Nominated charity

    5 minutes individual sharing of the $100 Experience

    Starts at 1200 hrs

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    Questions & AnswersMy email address: [email protected]