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201415th & 16th of January - Amsterdam fa
ce b
ook
exclusive partner
It’s not what you know but who you know that makes the difference
Organisation
Stephanie Clevenstephanie.cleven@
servicecenter4h.com
Anja de Kleijnanja.dekleijn@
servicecenter4h.com
Each year the European Mise en Place Cup is a big success. Not only the quality, knowl-edge and creativity of the students claim to be the reason of this success. Networking is what also contributes to the success of the EMCup.
With this competition we aim to create and build long-lasting relationships, provide hands on experience, open up the horizon for education, build a bridge between schools and companies and connect young professionals to the industry.
Our motto is:“It’s not what you know but who you know that makes the difference”
With this Face Book, we offer you a tool to build, expand and support your network.
Kind Regards,
EMCup Organisation
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preface
The EMCup is an interesting competition for all stakeholders. We believe that hospitality plays an important role in our society. In our constantly changing world it is vital to share experienc-es and insights with likeminded people. Sharing expertise and building a strong network are the ingredients to come up with new and innovative products and market developments by which we are encouraged. Today’s market situation forces us to develop new ways of think-ing to become successful. The source of improvement is the reality. After that, the process of development, innovation and experimenting starts.
The EMCUP does not only offer an interesting and informative competition, students also have the possibility to receive dozens of business cards, handshakes and maybe even a connection that will help them in the future. It is the possibility to meet, share visions and build relationships with likeminded people from the worldwide hospitality industry in order to establish contacts for the next step in their career as a young professional. Also for the deans and directors and the EMCup partners it is an unforgettable experience.
That is why the true value of this competition lies not in the competition itself, but around it. Ask any well respected hotel management school alumni, how they have been able to accomplish their success and the majority will include ‘network’ to their answer. Great busi-ness ideas do not just create itself, they grow along their way. By sharing the idea, and to feeding it with ideas from other professionals, it becomes a great business idea.
Let’s keep in touch!
Initiated by
Maartje BeijsensDirector HotelloTOP
Co-creator
Charles van GochCEO Mise en Place
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index
2 Organisation3 Preface
5 Advisory Council 6 NHTV Academy of Hotel Management 6 HRC International 6 Council for Hospitality Management Education 6 MESV Consultancy International Catering & Business 6 Carlson Rezidor Hotel Group 7 Mövenpick Hotel Amsterdam City Centre 7 Skål International 7 Hotel- en Toerismeschool Spermalie/Euhofa 7 Eurhodip
8 Moderators 9 Qstaff
10 Hosts 11 DoubleTree by Hilton Amsterdam Centraal Station 12 Mövenpick Hotel Amsterdam City Centre 13 Amsterdam RAI & Horecava
14 Exclusive Partner 15 Stenden University
16 Teams 17 American Hotel Academy 17 Bournemouth University 18 Centro Superior De Hostelería De Galicia (CSHG) 18 Hotelschool The Hague 19 Glion Institute of Higher Education, Switzerland 19 Hotel Management School Maastricht 20 Hotelfachschule Hannover 20 Escola Universitària de Turisme i Direcció Hotelera (UAB) 21 Institut für Tourismus-Management, FHWien der WKW 21 Institut Paul Bocuse 22 International University College, Bulgaria 22 International University of Applied Sciences BadHonnef•Bonn 23 London School of Hospitality and Tourism, University of West London 23 Manchester Metropolitan University
24 NHTV Academy of Applied Sciences for Hotel Management, Breda 24 Norwegian School of Hotel Management 25 Plymouth University 25 Saxion University of Applied Sciences, Apeldoorn 26 Shannon College of Hotel Management 26 Staatliche Gewerbeschule Gastronomie und Ernährung - Hotelfachschule Hamburg 27 Stenden University 27 Westminster Kingsway College 28 WIHOGA Dortmund
29 Industry partners 30 Ecolab 30 Deli XL 31 Mise en Place 31 Walraven|Sax 32 Albron 32 Youth Food Movement 33 Jones Lang LaSalle 33 Muurbloem 34 Tune Quality Management & Training 34 Gulpener 35 VanDrie Group 35 EW Facility Services 36 MECC Maastricht
37 Hospitality Partners 38 Accor 38 HMS Host 39 Louvre Hotels Group 39 Westbridge Europe 40 Rezidor 40 NH hoteles 41 Postillion Hotels 41 Grand City Hotels & Resorts 42 Starwood Hotels & Resorts 42 Art’otel 43 Apollo Hotels & Resorts 43 Hotelvrijmibo 44 Hilton Worldwide 44 Attractie- en vakantiepark Slagharen 45 Center Parcs 45 Hampshire Hospitality 46 Bilderberg 46 Qstaff
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advisory council
floris drabbe - Hrc international“We hope to see you in action, talk to you and assist you where necessary in this upcoming EMCup and in the future, and look
forward to creating more successful careers!”
isabell Hodgson - council for Hospitality Management education“The EMCup is a superb event for Hotel Management students, the freedom to be creative makes it challenging and exciting and I am delighted to be part of the Advisory Council again.”
Marc verstringhe - Mesv consultancy international catering & Business“It gives great pleasure to support the EMCup, as its creates the op-portunity for students, tutors, hoteliers and restaurateurs as well as the suppliers and consultants to work and network together and so encourage our younger generation to learn and be aware of the opportunities that are open to them in today’s global environment.”
Jan spooren - carlson rezidor Hotel group“The power of the EMCup lies in a couple of factors: bringing together so many young and motivated talents, the networking opportunities as well as getting inspired through the innovation factor that is continuously present. It is therefore my pleasure to be part of the Advisory Council.”
douwe cramer – nHtv academy of Hotel Management“AsafirsttimerintheEMCupAdvisoryCouncil,I’mcurioustoex-perience the EMCup in its full glory; It is a great opportunity to ex-change knowledge with each other. I am honoured to engage with the hospitality professionals of tomorrow and I look forward to the many encounters during the competition.”
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cees van der Klip - eurhodip “Thebenefitforthecompetencedevelopmentofparticipatingstudents is unique and will motivate them to cooperate in the global context of the hospitality industry.”
lone ricks - skål international “The EMCup is a great competition for students and I am very happy to be a part of the Advisory Council for this inspiring event.”
albert rouwendal - Mövenpick Hotel amsterdam city centre“The combination of a school competition and bringing at the same time Europe’s present and future hospitality leaders together creat-ed a good and warm atmosphere. The fresh approach and ideas of the students challenge us all. I fully support the idea of bringing the international students and industry together and the format as
created through the EMCup proved once again to be a winner!”
filiep defraye - Hotel- en toerismeschool spermalie / euhofa“The EMCup not only offers the students an interesting competition and connections that can help them with their future careers, it also provides teachers and deans the means to keep up with the hospi-tality industry. As a dean of a Hotelschool, I am honored to be part of the Advisory Council of an organisation that encourages innova-tive behavior and builds bridges between students and employers.”
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As entrepreneurs and trainers at Qstaff, we have the chance to create challenges for ourselves andfindalotofrewardingenergy.Developingacompanyisexcitingandbringssomuchchallenging situations, that our personal development is guaranteed. A must for us, because we like to practice what we preach. The rewarding energy comes from all the people we see in all kinds of development programs such as the MEP-academy, which focuses on the development of the employees of Mise en Place. Seeing their growth and realizing that we had the opportunity to contribute in their development, gives us all the satisfaction we need.
[email protected] [email protected]
dimitri tops chief people Officer
Qstaff & Mep-academy
Wouter Holtkamp creative director
Qstaff & Mep-academy
With its roots in the hospitality, Qstaff focuses on developing people in this industry. Besides hotels, restaurants, caterers, bars, pubs etc. there is a need for hostmanship in all kinds of organisations and companies. To get to a higher level of hospitality it is our key belief that it starts with a change in behavior and then in technique. Qstaff therefore organises a lot of trainings and events from serving plates to leadership and from tapping a beer to personal development. Always looking for the best connection and needs of our relations.
www.q-staff.nl
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caroline veldkampHuman resources agent
doubletree by Hilton amsterdam centraal station
The DoubleTree by Hilton Amsterdam Centraal Station comprises 553 bedrooms including 47 fantastic suites and 3 resident roof gardens. The first floor accommodates an extensive galleryspacewhichfits15flexiblemeetingrooms.Onthetop floor you may find the fantastic SkyLoungewith a spectacular roof garden and south facing barbeque terrace where one can enjoy the breath taking view over Amsterdam and the River IJ. The hotel provides business and leisure travelers with an excellent base for accessing nearby business areas, or taking in the city’s many delights. Set in the heart of the historic city centre, adjacent to Amsterdam Central Station, one may find themodern DoubleTree by Hilton Hotel Amsterdam Centraal Station. With its City Café, Lobby Bar and the recently opened Starbucks, it is a hotspot destination in the city. This is where I have been working since graduating from Hotelschool The Hague in February 2011. In my position as Human Resources Agent I am responsible for anything relating to employees and for advising and assisting the Management Team regarding employment.
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nynke Offringa Human resources Manager
Mövenpick Hotel amsterdam city centre
Mövenpick Hotel Amsterdam City Centre opened its doors in September 2006. The hotel is situated on the ‘IJ’ and is the newest hot spot of Amsterdam between the Passengers Terminal and the Muziekgebouw. Mövenpick Hotel Amsterdam is a modern 4 star hotel and offers 408 luxury guest rooms and 12 state of the art banquet rooms of almost 1000m2 with wireless LAN high-speed internet, videoconferencing, AV equipment and more. Our hotel guests also have access to the Fitness & Wellness. Other facilities of the hotel are the Silk Road restaurant that can seat up to 250 persons with the East meets West restaurant concept, Silk Bar and 24 hour Room service.
During my last year of Hotel Management School Leeuwarden, I did my traineeship at Forte Heritage Hotels, The Randolph in Oxford, UK. After this year I was asked to stay as assistant Restaurant Manager and one year after that I was promoted to assistant Front OfficeManager. Having stayed for 3 years in the UK, I focused on a career back in the Netherlands andwashiredatMövenpickHotelTheHague-VoorburgasFrontOfficeManager.Thiswasthefirststepinalongcareerwiththisgrowinghotelchain,becausein2006theMövenpickHotel Amsterdam opened and I started there as Training Manager and a year later as Human Resources Manager. The operational experience gave me the helicopter view, which is needed in this kind of position. Now being a mother of a 2 year old boy I combine motherhood with a 4 day working week with still a lot of happiness and joy. The variety in the hotel business and this fast moving chain keeps me focused and challenged. Joining this event is a great start of a brilliant career in this exiting branch and I look forward to meeting you all.
[email protected]•www.moevenpick-amsterdam.com
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vreni Herkertcorporate recruiter
amsterdam rai
We believe in the power of connecting. Since 1893, Amsterdam RAI has actively tried to create the right context for inspiring meetings to take place in and strong ties to develop in. Amsterdam RAI connects context, content and communities. We create the right preconditions for inspiring meetings both physical and virtual. Using our creative, entrepreneurial spirit and on the basis of a global perspective we are working on a future full of new experiences, meaningful moments and business success. For our clients, Amsterdam and ourselves.
I have started my career at Amsterdam RAI as an intern on the Recruitment department. As a graduate of the Hotelmanagement School in Leeuwarden (2012), I now work as a recruiter for Amsterdam RAI. In this position, it is my responsibility to attract new employees for vacancies atourcompany.Wehaveabigvarietyofdifferentvacanciesindifferentfieldsofexpertise,which makes this job very challenging. Many people ask me why I have not chosen for a job in the Hospitality industry. Well, I do see myself working in the hospitality industry again someday, but for now I enjoy working in the inspiring and challenging atmosphere of Amsterdam RAI.
[email protected]•www.rai.nl
Horecava 2014 is the meeting place for professionals in the food service industryThe Horecava is a Dutch annual hospitality trade fair held in Amsterdam since 1957. It is the largest hospitality fair in the Netherlands.
Specialty worlds let you experience different hospitality sectors: PURE, NIGHTLIFE, INNOVATE FASTSERVICE or HOTEL.
The Horecava is the hospitality tradeshow with the most comprehensive, and most striking innovations as well as the latest trends. Be inspired by the many exciting ideas at the Horecava 2014!
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exclusive partner
elena cavagnaro professor of service studies
stenden university
Stenden University is a university of applied science with locations in The Netherlands, Doha (Qatar), Bangkok (Thailand), Port Alfred (South-Africa) and Bali (Indonesia) with over 10.000 students and more than 800 employees. The university has campus sites all over the world. We generate a special focus in our education on internationalization, entrepreneurship and research. The international aspect shows itself in the overseas opportunities throughout the education and the many foreign students at our schools.
Elena Cavagnaro was born in 1963 in Rome (Italy). She holds a MA from the University of Rome and a PhD from the Vrije Universiteit in Amsterdam. In 1997 she joined Stenden University of Applied Sciences (The Netherlands) as lecturer in business ethics. In 2004 she became Stenden professor in service studies. Following her understanding of sustainability as a multi-dimensional and multi-layered concept, her research focuses on issues where the organizational layer meets the society layer or the individual the organizational.
[email protected] www.stenden.com
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american Hotel academy‘the gambiteers’
Ligia Perte [email protected]
Irina [email protected]
Athanasios Tzakosathanasios.tzakos@
americanhotelacademy.ro
Mihai Uzum [email protected]
Mihai [email protected]
Crispin [email protected]
Bournemouth university‘Buconscious’
Roberta [email protected]
David [email protected]
Cecilia [email protected]
“What is the object of playing a gambit opening?... To acquire a reputation of being a dashing player at the cost of losing a game.”Siegbert Tarrasch
We are the BU conscious
and our aim is to demonstrate
how in BU we fight for
a sustainable future
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centro superior de Hostelería de galicia (csHg)‘fullBloom’
Luis Rial [email protected]
Berta Gacho Morí[email protected]
Eva María Piñeiro [email protected]
Lucía García [email protected]
Lukas Gatzke [email protected]
Nora Biermann-Ratjen [email protected]
Robert [email protected]
Alice Dieden [email protected]
Enrico Cadei [email protected]
Hotelschool the Hague‘Hotelschool the Hague goes healthy’
I am going to start
It is to our belief that one should not
compromise their
healthy lifestyle while
going on vacation
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glion institute of Higher education, switzerland‘eternal energiHe’
Mike [email protected]
Celine [email protected]
Lea Rettig [email protected]
Robert [email protected]
Hotel Management school Maastrichtteam Maastricht: 2050 - green or gone?
Linda [email protected]
Remi Bode [email protected]
Anna van [email protected]
Diederik [email protected]
Fiona [email protected]
For a brighter
tomorrow!
How would you like to leave the world?
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Hotelfachschule Hannover‘fo(u)r Humans’
Mara [email protected]
Ratje [email protected]
Heike Pohl-Hü[email protected]
Janina [email protected]
Jeanette [email protected]
escola universitària de turisme i direcció Hotelera (uaB)‘green creW’
Albert [email protected]
Marta López [email protected]
Núria Reguera [email protected]
Sarah Samsó [email protected]
Valèria [email protected]
Health, Hotels, Happiness and Hope 4 our Future
Be green, Be SUSTaInaBle
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institut für tourismus-Management, fHWien der WKW‘viennicious’
Philipp [email protected]
Sophie-Charlotte [email protected]
Andrew [email protected]
Barbara [email protected]
Magdalena [email protected]
institut paul Bocuse‘2050 allready?’
Adeline Molièreadeline.moliere
@institutpaulbocuse.com
Camille [email protected]
Romain [email protected]
Sébastien [email protected]
Anne [email protected]
We are the next
generation and the
future starts with us!
Working Together
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international university college, Bulgaria‘the innovators’
Stanislav Ivanov [email protected]
Gabriela [email protected]
Martin [email protected]
Plamen [email protected]
Kristina [email protected]
International University of Applied Sciences Bad Honnef • Bonn‘iuBH trailblazer’
Nikolaus [email protected]
Torben [email protected]
Philip [email protected]
David [email protected]
Marlen [email protected]
Be a brave innovator
The only way to foresee the
future is to create it
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Ingrid [email protected]
Kevin Omar [email protected]
london school Of Hospitality and tourism, university of West london‘Hospitality disobedients‘
Vamshi [email protected]
Vatsal Janakkumar [email protected]
Harry [email protected]
Laura [email protected]
Manchester Metropolitan university ‘MMu euphoria’
Natalie [email protected]
Rebecca [email protected]
Sonia Anderson [email protected]
To Fight The Dark Side Of
Hospitality
One small step for Manchester, one giant leap for a healthy
world
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nHtv academy of applied sciences for Hotel Management, Breda‘nHtv top nudge’
Charlotte le [email protected]
Stefan van [email protected]
Eric [email protected]
Feline van der [email protected]
norwegian school of Hotel Management‘foxy northmen’
Kathrin Jathe [email protected]
Kristie Korbo [email protected]
Dr. Truls E. J. Engstrø[email protected]
Guanyun (Gabrielle) [email protected]
Ilia (Tato) [email protected]
Margrete Ytreland [email protected]
From nudgers for nudgers
Foxy Competence for the healthy future
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Lawrence Perkins [email protected]
Ruth [email protected]
Alex [email protected]
plymouth university‘eMcup With plymouth university’
saxion university of applied sciences, apeldoorn‘saxion eMcup 2014 team’
Robert van [email protected]
René [email protected]
Nicole E. Cooks [email protected]
Andrea [email protected]
Wai Mun [email protected]
Chantal [email protected]
Maartje [email protected]
One Team. One Dream: Caring for our environment
Think SaxionTake axion
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Gillian [email protected]
Bhibhinn [email protected]
Shannon [email protected]
shannon college of Hotel Management’corevision’
staatliche gewerbeschule gastronomie und ernährung - Hotelfachschule Hamburg‘the sustainoholics’
Ann-Kathrin [email protected]
Hauke Wieghorst Nicolas [email protected]
Saskia [email protected]
Hannah [email protected]
Nitin [email protected]
Andrea Benkertandrea.benkert
@hibb.hamburg.de
time4change
We want to reach people and we want to make a change!
Robert Panzrobert.panz
@hibb.hamburg.de
Susanne Rahtgesusanne.rahtge
@hibb.hamburg.de
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Ann-Kathrin [email protected]
Saskia [email protected]
stenden university‘stenden Health Happiness’
Rob van [email protected]
Ismenia [email protected]
Julia [email protected]
Maurice [email protected]
Westminster Kingsway college‘team: Work’
Joseph [email protected]
Kathleen [email protected]
Birte [email protected]
Dainius [email protected]
Jeff [email protected]
The groundwork for happiness
is good health
Time Waste For no Man
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WiHOga dortmund‘dr. eagH’
Harald [email protected]
Bettina Bö[email protected]
Andreas [email protected]
Elisa Lü[email protected]
Gesa [email protected]
Hakan [email protected]
everybody’s aim - good Health
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industry partners
Kenneth cronin senior Marketing Manager
ecolab
Trusted partner at more than one million customer locations, Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. With 2012 sales of $12 billion and 44,000 associates, Ecolab delivers comprehensive solutions and on-site service to promote safe food, maintain clean environments, optimize water and energy use andimproveoperationalefficienciesforcustomersinthefood,healthcare,energy,hospitalityandindustrial markets in more than 170 countries around the world.
I have worked with Ecolab for over 13 years starting as a Territory Manager in Ireland, before being responsible for the marketing function in Ireland, the UK and most recently as Senior Marketing Manager for Corporate Accounts in Europe. I live with my wife, Emma and three children in Galway, on the west coast of Ireland. As part of my role I travel extensively across Europe working with some of our largest and most prestigious customers. I enjoy meeting customers and gaining a better understanding into their needs and challenges, so that we can utilise this insight to better meet their needs. I have a degree in Business Studies from the Galway May Institute of Technology, a Higher Diploma in marketing practice from the National University of Ireland in Galway, as well as an MBA in marketing from the University of Liverpool. I am a keen sports fan and enjoy running and cycling in my spare time.
[email protected]•www.ecolab.com
natalja van dijkHr consultant
deli xl
Deli XL is one of the largest full-service foodservice distributors in the Netherlands. We provide our customers in hotels, restaurants, catering, and the institutional market with reliable deliveries, a complete assortment and additional services. With a passion for food and a passion for service, we work to achieve healthy results - for our employees, our customers and our company. In doing so, we actively and independently take responsibility for our customers and society.
Factsandfigures:•Locations:20,headofficeinEde•Marketshare:approx.11%•Employees:approx.1,800 • Freight trucks: approx. 400 • Customers: approx. 30,000. Including hospitals, care homes,companyrestaurants,cateringfirms, restaurants,hotels,cafeterias, fast foodrestaurants,zoos, themeparks,bungalowparks,congresscenters,gasstations,conveniencestores•Assortment:freshproducts,groceries, frozen and non-food products. Own private labels like Reuser & Smulders (coffee and tea products), Fresh4You (portion packs) and le Sommelier (wines).
After graduating from ‘Hogeschool van Arnhem en Nijmegen’ in 1998 I practised several HR related functions at different companies. Since 6,5 years I am employed by Deli XL as HR Consultant. All our employees share a passion for food, beverages and hospitality which is also why I blend perfectly in at Deli XL. All my responsibilities contribute to Deli XL’s mission, which is to provide optimal service to all out stakeholders.
[email protected]•www.delixl.nl
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lisette van astenpartner
Mise en place
Talent grows, where people play and have fun. This is the foundation on which Mise en Place is being built since 1994. Mise en Place is a community where friends are made while excelling withinthehospitality industry.Not justanordinarystaffingagency,butaplayingfieldwherehospitality is always being reinvented. By believing in the talent of our employees, we believe we can make a difference. In their own lives, our relationships, in our organization and in the world around us. At the moment, there are more than 5.000 well-trained and professional colleagues.IntheNetherlands,MiseenPlacenowhas17localoffices.InternationallywehaveofficesinBelgium,Austria,Curacao,Spain,Germany,LuxembourgandSouthAfrica.Withmorethan 150.000 completed projects per year for many party caterers, hotels, party venues, events and convention centers you could call us a real specialist.
I am a graduate of Hotel Management School Maastricht (1993). I completed the funnel of MiseenPlacebyworkingonthejob,asofficemanager,marketingdirectorandatthemomentI am the one that is busy with our culture in Germany, Belgium and the Netherlands and sales in the south of Holland. As a co- founder of Mise en Place, I am an all-rounder (like all of my colleagues). I interact with all the stakeholders of our company (students to management) to trytofilterwhichdecisionswillfitandshapethelandscapeoftomorrow.LeadershipwithinMiseenPlaceistoserve,suitandfitthenewgenerations.
[email protected]•www.miseenplace.eu
lisanne Koolen Marketing assistant
Walraven|sax
Yesterday, today, tomorrow.
Since our foundation in 1823 we have built a reputation as a reliable supplier of high quality wines and spirits. Throughout the years, we have always acted on developments within the industry. Besides our renowned range of wines and spirits, we offer a very contemporary approach using a wide range of revenue-generating activities. Walraven Sax’s strength lies in its open corporate culture and a team of dedicated people.
My name is Lisanne Koolen, 23 years old and I am a marketing assistant for Walraven|Sax. Within this position I support the Brand managers for both wines and spirits. In my job, a day is never the same as the day before! I have been working here for about 1 year now, after I finishedmymanagementthesiswithinthiscompanyaswell.Thismanagementthesiswasapart of my studies at the Hotel Management School in Maastricht. I am enthusiastic, driven and decisive, for me a problem does not exist. It is always a challenge.
[email protected]•www.walravensax.nl
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femke Boostprojectmanager Hr
albron
For over a century now, Albron has been providing good and healthy food and beverages under the roof of others. Nowadays some 5,000 employees are at our customers’ service in over 1,000 restaurants, including all holiday parks of Center Parcs in The Netherlands and Belgium. We provide our services at companies, public authorities, schools & universities, hospitals & nursing homes, parties, events and recreational parks.In doing so, the vision of Albron is twofold: on the one hand customers seek a partner who offers added value to their core business. On the other hand people need positive experiences and moments of true value in their day-to-day life. Therefore Albrons’ business culture is characterized by focusing on living up to the expectations of both our customers and the vital element of our services: our employees. Femke is projectmanager HR at the Albron Headquarter. Examples of actual projects: Unrolling management development and change programs. Building and unrolling plans to introduce trainees and special care groups in our core business as part of our social responsibility and future needs.
[email protected]•www.albron.nl
Joris lohmandirector
youth food Movement
YFM is an international network of young food professionals, from farmer to chef, retailer, policymaker and hospitality professional, actively working on the transition to a good, clean and fair food system. YFM is part of the international Slow Food Youth Network. In the Netherlands, YFMisthemainorganizeroftheannualFoodFilmFestival(www.foodfilmfestival.nl)andtheYFMAcademy; a 5 month training program for <35 high potential food professionals.
Joris Lohman (1985) holds a master’s degree in Political Science of the University of Amsterdam and the Université Paris VII in Paris and is the director of the Youth Food Movement (part of Slow Food Youth Network) in the Netherlands. He is also a member of the Executive Committee of Slow Food International, holding the position of Slow Food Youth Network representative. In 2011 he co-founded the Food Film Festival Amsterdam. In 2013 he was elected 25th on the list of 100 mostinfluentialpeopleinthefieldofsustainablityintheNetherlands.
Joris: “Slow Food Youth Network is an interdisciplinary network of chefs, farmers, retailers, nutritionists and other food professionals, that are actively trying to change the future of food and farming. We envision a world were good, clean and fair food is available for everyone. Raising awareness amongst consumers, educating the food professionals of the future and bridging the gap between producer and consumer is crucial in creating a sustainable food system.”
[email protected]•www.youthfoodmovement.nl•www.foodfilmfestival.nl32
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Mark statecOO eMea Hotels & Hospitality group
Jones lang lasalle
Jones Lang LaSalle’s Hotels & Hospitality Group serves as the hospitality industry’s global leader in real estate services for luxury, upscale, select service and budget hotels; timeshare and fractional ownership properties; convention centers; mixed-use developments and other hospitality properties. Thefirm’smorethan265dedicatedhotelandhospitalityexpertspartnerwithinvestorsandowner/operators around the globe to support and shape investment strategies that deliver maximum valuethroughouttheentirelifecycleofanasset. Inthelastfiveyears,theteamcompletedmoretransactions than any other hotels and hospitality real estate advisor in the world totaling nearly US$25 billion, while also completing approximately 4,000 advisory and valuation assignments. The group’s hotels and hospitality specialists provide independent and expert advice to clients, backed by industry-leading research.
Current Responsibilities: Mark is COO EMEA for the Hotels & Hospitality Group with responsibility for Operations, Marketing and Finance. Experience: Mark has 35 years’ experience in Operations, 10 of which have been in an EMEA capacity. In this time he has led (and won) major international tenders, new business start-ups as well as preparing and launching franchising agreements in Northern Europe. Awards: In 2007 Lord Herman Ouseley, former chairman of the Commission for Race Equality, presented Mark with the Race for Opportunity Chairman’s award for Business Impact.
[email protected]•www.jll.com/hospitality
Bart van de Kerkhof Owner
Muurbloem
Muurbloem is a design studio that uses walls as a laboratory where ideas on form, composition and color spring to life. The function and atmosphere of the existing space inspires the design, while the proportions of the architecture form a departure point to play with color and composition. Patterns play an important role in the Muurbloem collection. We have researched traditional patterns from throughout the ages and combined old world painting craftsmanship with modern digital design. ‘We like mixing elements from the present and the past, with exotic cultures from near and far’.
In 2004, Bart van de Kerkhof became owner and general manager of Muurbloem design studio. He takes care of the projects, commercial aspects, the cost controls and the procurement of materials. And if it’s necessary he also knows how to paint! In the last 12,5 years, Muurbloem became a thriving design studio which realizes more than 100 projects a year.
Typical Bart: He is a real networker with a real design heart.
[email protected]•www.muurbloem.com
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ruedi Bachmannsenior consultant
tune Quality Management & training
For over 15 years tune-quality supported the hospitality industry. Tune-quality is a specialized consulting and training partner for service companies, provides a wide range of services designedtoimproveorganizationalandbusinessperformance.Weoffercustomized,flexibleprograms that focus on individual client needs. Our aim is to effectively transfer knowledge, providing the self-sustaining know-how to achieve continuous breakthrough business results.
Ruedi Bachmann, a Senior Consultant with the Switzerland based tune-quality AG, is specialized in process improvement. Ruedi is a Swiss National and graduate from Ecole Hôtelière de Lausanne, living in Madrid, Spain. He has a vast international experience in the catering and hospitality industry, and a proven track record in managing and developing operations. He conducts business in three languages: German, English and Spanish. He speaks conversational French. Before working as consultant Ruedi held several positions at Gate Gourmet, a leader ininternationalairlinecateringwithheadquartersinZurich,Switzerland,and115flightkitchensin 30 countries. He was active as Vice President (Area South), Head of catering units in the United Kingdom and he was responsible for six Gate Gourmet catering units for Spain and Portugal. Prior to that, he served as General Manager, Project Manager and Manager for hotels, caterers and restaurants in Switzerland, Spain, Singapore and Greece.
[email protected]•www.tune-quality.ch
noortje van lunenManagement trainee Marketing & communications
gulpener
The Gulpener Brewery, founded in 1825 and ever since an independent family brewery, is the only brewery in the Netherlands which is able to brew real regional beers. Besides the water coming from our own wells, we also have partnerships with local and regional farmers who cultivate barley, wheat and rye for the production of our beers. We even have our own hopfieldsinourneighbouringvillageReijmerstok.Throughoursustainablewayoftradingandproducing we manage to brew 16 different quality beers which have been rewarded with several quality marks like Milieukeur (sustainability), EKO-keurmerk (biologic beers) and “Erkend Streekproduct” (acknowledged region products). Our Brewery distinguishes itself by brewing our beers in a pure way. Here’s to the future! Noortje started the final phase of her bachelor study in August 2013. Her managementtraineeship takes place at the Marketing & Communications department of the Gulpener Brewery where she wants to add value for customers and stakeholders by communicating the Gulpener vision of corporate social responsibility.
[email protected]•www.gulpener.nl
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angelique van sonderen - Hr Managernicole van der steen – recruiter
eW facility services
EWFacilityServicesisafacilityserviceprovider.Ourhighqualitylevel,visibleserviceprovision,flexibilityand customised solutions increase the cleaning perceived by your employees and guests. In addition, as market leaders in the hotel sector we guarantee to provide innovative hospitality concepts that translate into different market segments. Since 20 years we have been servicing the very top in the office,hotel,careandleisuresectorsoftradeandindustry.Withaworkforceof3500andaturnoverof close to 70 million, we are an important top ten player in the Dutch cleaning market.
Angelique van Sonderen: In 2004 Angelique completed her education in Personnel & Labor. Since 2007, Angelique has been working at EW Facility Services; She started as HR Advisor for the Amsterdam district and has worked her way up to HR Manager. In her role as HR Manager, Angelique deals with developing, implementing and executing the HR policy. She is also responsible for keeping the HR-procedures and methods up to date.
Nicole van der Steen: After getting her bachelor-degree in Facility Managament, Nicole completed an education in Communication and Information Sciences. In January 2013, Nicole started working as recruiter for EW Facility Services. As recruiter, Nicole is thé contact for the labor market, for all positions within the company. On a daily basis Nicole scours the market, looking for potential new colleagues. In addition, she engages in activities that contribute to improving the employer’s image and modern recruitment techniques, such as the use of social media and job boards, have no more secrets for her.
[email protected]•[email protected]•www.ew.nl
patricia van Krieken Manager Marketing & communication
vandrie group
The Dutch-owned VanDrie Group is not only the world market leader in veal, but also a company builtonthebestfamilytraditions. Intheearly1960s,JanVanDriepurchasedhisfirstnewborncalf for fattening. Today, with more than 20 companies, the group is the largest integrated veal producer in the world.
Backed up by Safety Guard, a unique integral chain management system, almost 1,4 million calvesareprocessedeachyear,morethan95%ofwhichareexportedallovertheworld.TheVanDrieGroupprovides±20%ofallEuropeanveal.
Patricia van Krieken has worked for the Veal Promotion Foundation for more than 15 years. Her strong passion for the culinary world makes her good in what she does best: promote one of thefinestcutsofmeatavailable.Patriciacanenjoyafineglassofwine,shelovestotravel,toride horses and also has a keen taste for speed. She can frequently be found touring Europe on motor cycle. This dynamic combination together with her life long experience makes her unique in everything she does. If she doesn’t agree, you’d better think twice!
[email protected]•www.vandriegroup.com
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erik stroink - product Manager food service exhibitions Martine Bakker - project assistant food service exhibitions
Mecc Maastricht
MECCMaastrichtwillhelpyoufindtheidealsolutiontoachieveorevensurpassyourgoals.Howcanyou achieve maximum return on your participation in the trade fair? With a tailored or ready-made solution!MECCMaastrichtoffersawiderangeofsolutionsfromlargeinflatableobjectsthatadornentrances over the entire year and act as advertising bill boards, to online marketing solutions that guide your target group to your stand. MECC Maastricht plays host to hundreds of thousands of guests every year. Our marketing solutions mean you will be able to reach these guests immediately!
Erik Stroink: Allow me to introduce myself: Erik Stroink, 33 years old, working at MECC Maastricht since October 2010. Initially, I was responsible for all hospitality tradeshows as Sales Manager. Now, since February 2013, I oversee all Foodservice Exhibitions (BBB and Folie Culinaire) as Product Manager. I studied International Businiess at Maastricht University and have worked as international Account Manager at Hotelbedding.Hobbies: travelling, racing bikes and (water) skiing. Besides that I have a passion for hospitality and gastronomy.
Martine Bakker: Hi, my name is Martine Bakker and I’m 26 years old. In 2010 I started the education International Hotel Management at Stenden University Leeuwarden. Since august 2013 I am working at MECC Maastricht at the Exhibitions department, where I’m part of the Food Service Exhibitions sales team. In my free time I like to spend quality time with friends and family. Furthermore, I like to workout,lovetotravelandIhavehighaffinitywiththehospitalitybranch.
[email protected]•[email protected]•www.mecc.nl
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HOspitality partners
WESTBRIDGE
E U R O P E
V R I J M I B O
fabrice tessierschools relations and partnerships director
accor
Accor, the world’s leading hotel operator and market leader in Europe, is present in 92 countries withnearly3,600hotelsand460,000rooms.Accor’sbroadportfolioofhotelbrands–Sofitel,Pullman, MGallery, Novotel, Suite Novotel, Mercure, Adagio, ibis, ibis Styles, ibis budget and hotelF1 – provides an extensive offer from luxury to budget. With more than 160,000 employees in Accor brand hotels worldwide, the Group offers its clients and partners 45 years of know-how and expertise.
After graduating from the Hospitality Management School in Paris, Fabrice has obtained various VPHumanResourcespositions inPacific Islands,Africa,Asiaand inFrance.Atthemoment,Fabrice holds a position as Schools Relations and Partnerships Director for Accor Group. His role is, matching with the future needs of recruitment for Accor, to identify and develop partnerships with the best Hospitality Schools, Universities and Business Schools.
Besides that, he coordinates diverse actions and is active supporter of the “Ecole d’Hôtellerie et de Tourisme Paul Dubrule” in Cambodia.
[email protected]•www.accor.com
sabrina dankercorporate recruiter
HMs Host
HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food, beverage and retail services for travelers. we use our experience and global reach to offer travelers an unparalleled blend of local, regional and international brands. Today, airports do more than launch airplanes. They launch trends in dining, shopping, and the consumer experience. As airport dwell times have increased, so have consumers’ needs to make the best use of their time in the terminal. HMSHost brings travelers exciting dining and shopping opportunities they’ve never had before.
As corporate recruiter, I am responsible for coordinating and supervising the entire recruitment and selection process for HMSHost. Activities range from the organization of application rounds tothenegotiationofsalaries. Ialso influencethe labormarketthroughvariouschannelssuchas the internet, social media and career fairs. Besides that I focus on the development of new communication tools that can be used within the employment market. Identifying, selecting and convincing (potential) candidates for our catering outlets as well as for (assistant) management positions and advising the management is also part of my job.
[email protected]•www.hmshost.com
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Marieke van Baalcountry assistant Benelux
louvre Hotels group
Following their respective purchase by Starwood Capital in 2005 and 2009, the alliance between Louvre Hôtels and Golden Tulip became Louvre Hotels Group in April 2011, making it a leader in the global hospitality market with more than 1,100 hotels in 42 countries ranging from 1 to 5 stars. The Group, established in 1976, now counts 6 brands: Première Classe, Campanile, Kyriad, Tulip Inn, Golden Tulip and Royal Tulip Luxury Hotels. In the Benelux, Louvre Hotels Group is represented with the brands Golden Tulip and Tulip Inn (50 hotels), Campanile (20 hotels) and Premiere Classe (2 hotels).
In 2010, I graduated from the Hotel Management School Maastricht. As I wanted to further develop myself, I decided to enrol for and obtain an International Business Master at Maastricht University. The Master I completed “Organisation: Management, Change and Consultancy” focusses on obtaining insights in processes of change in organizations and how these need to be managed. In 2011,afterfinalizingmyMaster’sdegree,IstartedworkingforLouvreHotelsGroup.Myjobchangedalong these past 2 years in terms of duties and responsibilities. In my job as Country Assistant Benelux I have the opportunity to work with different people across countries and departments within the organisation, gain insights on the organisation and all its facets, both regarding Operations and Franchise. My current main focus is on the Belgium operations of Louvre Hotels Group.
[email protected]•www.louvrehotels.com
Maurice Jansenarea general Manager Benefrance
Westbridge europe
Westbridge Europe is a hospitality industry investment fund managed by the Westmont Hospitality Group, one of the largest privately owned organizations of its type in the world today. Formed in 2006 as the European arm of Westmont, Westbridge Europe is headquartered in London. It currently operates several hotels in seven European countries and employs some 1,600 staff. The mostly franchised hotels operate under various international hotel brands, Intercontinental, Crowne Plaza, Holiday Inn, Holiday Inn Express, Radisson and Mercure.
Westbridge Europe is continually monitoring the hotel industry for opportunities in both investments and partnerships. Currently I’m working as Area General Manager Benelux and France for Westbridge Europe. I’m a member of the IHG Owners Association Benelux/Scandinavia (association of Franchisees within IHG) as well as a member of the Crowne Plaza Brand Forum, representing all Crowne Plaza owners within Benelux/Scandinavia towards IHG.
My specialties: Managing hotels and improving net operating income through Guest satisfaction, PeopleManagement, Revenue Focus and efficiency/productivitymanagement. I have theexperience of working within different brands in different national and international markets.
[email protected] •www.whgeu.com
WESTBRIDGE
E U R O P E
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inge Huijbrechtsvp responsible Business
carlson rezidor Hotel group
Carlson Rezidor Hotel Group is one of the world’s largest and most dynamic hotel groups. The portfolio of the Carlson Rezidor Hotel Group includes more than 1,300 hotels in operation and under development, a global footprint spanning 100 countries and territories and a powerful set of global brands (Radisson Blu, Radisson®, Park Plaza®, Park Inn by Radisson, Country Inns & Suites By CarlsonSM and Hotel Missoni). The group plans to grow the portfolio to nearly 1,500 hotels in operation and under development by 2015. Carlson Rezidor Hotel Group and its brands employ more than 85,000 people.
As VP Responsible Business Inge builds on Rezidor’s strong sustainability fundamentals for the 430 hotels the group operates and develops in 70 countries in Europe, the Middle East and Africa. She sets the strategy and targets in the 3 focus areas of the group’s award winning Responsible Business programme: Think Planet, Think People, Think Together. In 2012 she launched Rezidor’s ambitious energy savinginitiativeThinkPlanet,targetinga25%energyconsumptionreductionin5years.ThefirstyearofThink Planet was a success with 50 hotels reaching or exceeding their targets. Think Planet is promoted toemployeesbyitscharmingmascotLumi,thefirefly.SinceIngejoinedRezidor,thegroupwasselectedas One of the World’s Most Ethical Companies for 4 consecutive years, achieved an eco-label for 230 hotels and raised over 1 million EUR for charity.
Since Inge joined Rezidor, the group was selected as One of the World’s Most Ethical Companies for 4 consecutive years, achieved an eco-label for 230 hotels and raised over 1 million EUR for charity.
[email protected]•www.rezidor.com
peter van puttendirector of Human resources Benelux, uK, france & africa
nH hoteles
NH Hoteles is one of the top 25 chains in the world and one of the main ones in Europe. NH Hoteles operates almost 400 hotels with around 60,000 rooms in 26 countries across Europe, America and Africa. The Company stands out in quality, with carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hoteles establishments are equipped with the most advanced technology to facilitate communication, work and entertainment for its clients. The gastronomy is another priority for hotels intheChain,offeringguestfirst-ratecuisine.Asapatronofthearts,NHHotelesfeelsespeciallyhonoredtocount on the support of Mario Vargas Llosa, recent winner of the Nobel Prize for Literature.
I laid the foundation for my career in hospitality in Wageningen after which I also completed Cornell University. I am responsible for the Human Resource Department in BeNeLux, FR, UK and Africa. My role consists of guiding and managing the overall provision of Human Resources services, policies, and programs. The major areas, I direct are:
[email protected]•www.nh-hotels.com
• recruiting,staffingandorganizationalplanning• performancemanagementandimprovementsystems• organizationdevelopment• employmentandcompliancetoregulatoryconcerns• employeeorientation,development,andtraining• policydevelopmentanddocumentation
• employeerelations,servicesandcounseling• employeeandcommunitycommunication• compensationandbenefitsadministration• employeesafety,welfare,wellnessandhealth• charitablegiving• talentmanagement
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suzanne van veldhuijsenManagement assistant
postillion Hotels
Postillion Hotels is a Dutch hotel chain with locations in Amersfoort, Arnhem, Deventer, Dordrecht, Haren and Bunnik. Our overall concept ‘Meet Work Stay’ accommodates all the needs of modern business travellers. For example, our guests can make last minute, online reservations formeetingroomsandworkspaces,andevenpay immediatelyusingtheircreditcard;afirstin the Netherlands. In short, we are the meeting expert and ensure that you can conduct your meetings without having to worry about a thing. Furthermore, all the locations have Green Key goldecolabelsfortheireffortsinthefieldsofsustainabilityandcorporatesocialresponsibility.
In 2005, I started my career as a receptionist, after that I have worked at the Reservations Department,asFrontOfficeManagerandasManagementAssistant.CurrentlyIamresponsiblefor most of the HR-related affairs within Postillion and for the growth of our employees. Furthermore, I am an executive assistant and I work closely with the Managing Director of Postillion Hotels.
[email protected] •www.postillionhotels.com
dinah grebepeople development Managergrand city Hotels & resorts
Grand City Hotels is one of the leading hotel management companies in Europe. With over 120 hotels in Germany, the Netherlands, Belgium, Austria, Italy, the United Kingdom, Spain, Hungary and Cyprus, Grand City Hotels ranks as one of the leading hotel management companies in Europe. Grand City has more than 13,000 hotel rooms at its disposal and welcomes more than three million guests annually. All the hotels are operated by Grand City and marketed under such renowned brands as Wyndham Hotel Group, Radisson Blu, Best Western, Mercure, and Holiday Inn. The scope of Grand City’s management activities covers general management, sales and marketing, e-commerce, revenuemanagement,purchasing,controllingandbusinessdevelopment includinghotelfinanceand acquisitions. The latest TREUGAST Investment Ranking lists Grand City Hotels at “AA.”
In my position as “People Development Manager” I can live out my passion to discover the capabilities of employees and candidates and to create room for their personal development and to bring in my professional experience which I collected over the last six years at the Grand City Hotels. It is very important for me to share my comprehensive expert knowledge which I have acquired while working inseveraldepartments in thehotelbusinessandtodevelopnew ideasandfindcreativeapproaches. My aim is to win employees over for the Grand City Hotels and to support them with specifictrainingstomakeapositivecontributiontothecorporateperformance,aswellastobindemployees in the long term.
[email protected] •www.grandcityhotels.com 41
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Melle van udenrecruiter
starwood Hotels & resorts
Starwood Hotels & Resorts Worldwide, Inc. is the remarkable operator of 9 unique brands: The Luxury Collection, St. Regis, W, Westin, Le Meridien, Sheraton, Four Points by Sheraton, Aloft, and Element. With over 145,000 associates working at more than 1000 properties in 100 countries, Starwood is a global company in every sense. Recognizing that positive guest experiences are only possible through the impact of associates, Starwood strives to satisfy and engage associates at every level.
As Recruiter, I am responsible for all recruitment activities in all three of the Starwood Hotels located in the Netherlands:- Luxury Collection Hotel Pulitzer Amsterdam- Luxury Collection Hotel des Indes The Hague- Sheraton Amsterdam Airport Hotel & Conference Center
The objective of the Recruiter Starwood Hotels the Netherlands is to manage the recruitment and selection process, by developing strategic recruitment plans, using traditional recruitment methods as well as the development of new creative methods.
[email protected] •www.starwoodhotels.com
petra van der lindeHr coördinator
art’otel
Art’otel amsterdam, the newest 5* hotel in Amsterdam, is the first of a new generation ofart’otels, offering enhanced services and amenities. Providing a seamless fusion of art and life, art’otel amsterdam creates an inspirational setting in which to share ideas, enhance your knowledge of art and immerse yourself in a culturally rich environment. Brilliantly positioned in the city centre with the Dam Square, Kalverstraat and the iconic Central Station on the doorstep, art’otel amsterdam places you at the very heart of Amsterdam’s cultural agenda.
Petra van der Linde (International Hospitality Management, Stenden University 2012), has workedasOnlineMarketingCoordinatorat the regionalofficeofPPHEHotelGroup for1,5years. Recently, she found a new challenge as Human Resources Coordinator at the recently opened art’otel amsterdam.
[email protected] •www.artotels.com
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Jacob de graafffounder
Hotelvrijmibo
Hotelvrijmibo is one of the largest networks for hoteliers in the Netherlands. Each year 4 informal and casual networking drinks are being organised for everyone who works in the hospitality industry , each time at a different location in a unique hotel. And when we say everyone, we really mean everyone: from dishwasher and receptionist to hotel manager and hotel owner. The organization was founded in 2007 by Jacob de Graaff and his business partner Melle Pegman joined shortly after.
Jacob de Graaff (1975) boasts a varied career in national and international hotel industry. In thefirstyearsaftergraduatingfromtheHotelSchoolinTheHaguein2000,heworkedatFrenchand Spanish locations of ClubMed and as Back of House Manager at Hilton Amsterdam. Afterwards Jacobhasworked in the frontofficedepartmentof various renownedhotels inAmsterdam, including the NH Grand Hotel Krasnapolsky and the Radisson Blu. In the period that followed, Jacob started working as General Manager at Eden City Hotel Groningen and the Apollo in Amsterdam, where he supervised the large-scale renovation of this museum hotel. In the four premises of the Eden Amsterdam Group Jacob was operational at the e-commerce division as Yield and Revenue Coach.
[email protected] •www.hotelvrijmibo.nl
V R I J M I B O
peter Heulegeneral Manager
apollo Hotels & resorts
Apollo Hotels & Resorts is a chain of high-quality hotels and resorts in the Benelux. Each establishment is totally unique and has its own character, amenities and atmosphere: absolutely a source of inspiration for a hospitable stay!
Traditionally Apollo was the god who symbolized a zest for life. His lively character constitutes the foundation of our quality concept. The Apollo temple, built on the Greek island of Naxos, was the source of inspiration when we designed our logo.
Our vision; The aspect that all the hotels and resorts have in common is the respect for core values that translate into the three values: True Spirit, Hospitality (genuine zest for life) and Local Colour. Within Apollo Hotels & Resorts I am responsible for the Wyndham Apollo Hotel Amsterdam, a 223 room property just outside the City Centre and within a 10 minute walk of the RAI Convention Centre. The Wyndham Apollo Hotel has 5 meeting spaces, 2 restaurants and 2 terraces overlooking the famous Amsterdam canals.
Since April 2013 I am also responsible for E-Commerce for the whole group (with a strong focus on attracting more visitors to our websites and improving conversion).
[email protected] •www.apollohotelsresorts.com
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Björn Olthoflearning & development, Benelux cluster
Hilton Worldwide
Ten brands, more than 4,000 hotels in 90+ countries, 670.000+ rooms and more than 300,000 TeamMembers across corporate offices and owned,managedand franchised propertiesmake us the world’s leading hospitality company. Countless opportunities to delight. An open door. A welcoming smile. An exceptional experience. That’s what we offer the millions of travelers who stay with us every year. And we never forget the reason we’re here: to delight our guests, team members, and owners alike. We’re Hilton Worldwide. Welcome!
I joined Hilton Worldwide in October 2006 being in charge of Learning & Development within 5 Hilton hotels in The Netherlands & Antwerp. Today my portfolio includes Luxury (Waldorf Astoria), Full Service (Hilton Hotels & Resorts, DoubleTree by Hilton Hotels) and Focused Service (Hilton Garden Inn) hotels throughout The Netherlands and Belgium. As international trainer I am in charge of various (general) management development programs including our Fast Track Graduate Development Program: Elevator in Europe and as such, have been awarded “Learning & Development Professional 2011 and runner up in 2013 in the European HR Conferences in Athens (2011) and Vienna (2013). While visiting many European Hotel Management Schools, it is always a great pleasure to meet students and our potential Team Members in guest lectures, assessments, company presentation and such.
[email protected] •www.hiltonworldwide.com
rianne Winkelcorporate recruiter
themepark & resort slagharen
Themepark & Resort Slagharen welcomes many guests each season, from home and abroad. And everyone is happy, because Themepark & Resort Slagharen has been awarded with the VVV Award for the most innovative product, the Zoover Award for the best large theme park, the Rides Award for the theme park with the best price/quality ratio and the best kids’ holiday provider of 2011! Themepark Slagharen offers more than 40 exciting attractions and in the weekends one can experience theatre shows and the unique street theatre. Resort Slagharen offers an unforgettable experience for the whole family as you can sleep literally next to all the attractions.
After graduating for the bachelor HRM in 2010, Rianne graduated in 2012 from University Maastricht as Master of Laws. Almost two years ago she started working at Themepark and ResortSlagharen.FirstatthereservationdepartmentandsinceSeptember2012sheisfulfillingher role as Legal assistant and Corporate Recruiter at the HR- department, where every day is like a rollercoaster ride.
Rianne’s motto: ‘ If you attract the right candidate for the right position, based on quality and competences you always create a win- win situation ’.
[email protected] •www.slagharen.com44
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inge tisson Human resources Manager
Hampshire Hospitality
Hampshire Hotels: “More than Welcome”
Hampshire offers you a unique selection of hotels, ranging from 3- and 4-star hotels to the 4-star deluxe and stylish Hampshire Classics and the ‘iconic’ Hampshire Edens. With hotels in Belgium, The Netherlands, western Germany and Saba you have a wide choice for your business meeting and weekend break. From bustling cities, at the seaside or in the country; Hampshire offers a great location for everyone. You are “More than Welcome”!
Inge completed her education at Hotelschool the Hague 2001. She has been with the companyfor5yearsinvariousroles.Shestartedin2007asTalentManagerattheHeadOfficeof Eden Hotel Group. In 2010 she took on an interim position for one year as Hotel Manager of the Designhotel Maastricht - Hampshire Eden & Brasserie FLO Maastricht. After that year a returntotheHeadOfficetookplacetothepositionofHumanResourcesManager.Ingeisnowleading a team of Human Resources specialists and responsible for Human Resources within Hampshire Hospitality, which now has around 80 hotels in Belgium, The Netherlands, western Germany and Saba.
[email protected] •www.hampshire-hotels.com
Martijn van de Kampfinance Manager
center parcs
For more than 40 years, the Pierre & Vacances-Center Parcs Group has been developing innovative leisure and holiday concepts, in sites of outstanding natural beauty, that are landscaped and managed in respect of the environment and sustainable development principles. The Group is the European leader in local tourism, with recognized and complementary brands and manages a network of more than 51,000 resorts, apartments and homes, or more than 235,000 beds and offers its 7.7 million European clients the most attractive seaside, mountain, countryside and city destinations.
My name is Martijn van de Kamp, I’m 41, and since three years I have been working at Center Parcs asFinanceManageratParkZandvoort.Before I startedatCenterParcs, Iworkedwithinanauditfirm.The transition from there to Center Parcs seems to be a big step, but eventually there is only one word separatingthem.Auditingis–asyouallknow–afinancialservice,whereasCenterParcsrepresentstheultimate service in leisure (from my point of view). Being a Finance Manager makes you, on the one hand, responsibleforallfinancialbusiness;Thinkofthingssuchascashadministration,orderdeskandpayrollandyou’re also responsible for the preview and review of park results. On the other hand you have a role as manager on duty, during which you are responsible for operations within all other departments on the park. While being on duty you are the oracle and point of contact for both guests and colleagues. Being a help to others and working on customer satisfaction gives me a real “Yes!” feeling. It is a fantastic experience and I am really proud that Center Parcs is able to provide people with the sort of relaxation that makes it possible for them to forget their daily worries.
[email protected] •www.centerparcs.com •www.groupepvcp.com
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rik goedkoopgeneral Manager
Bilderberg
Bilderberg is a Dutch Hotel chain with more than over 100 years of History in the Hospitality Industry. The chain has 19 hotels, 221 meeting rooms & 1869 rooms and over 1.400 employees. Bilderberg is active both in business and in leisure markets and well known for its wonderful hotels, combined with superb food & beverage facilities, like Landgoed Lauswolt (North of Holland), Kasteel Vaalsbroek (South of Holland), Parkhotel (West of Holland), Grand Hotel Wientjes (East of Holland) and in the middle of Holland the Bilderberg Hotel Klein Zwitserland. This beautiful small scale hotel has a unique proposition with restaurant “de Kromme Dissel” (One Michelin Star for 42 years), The Doorwerth Castle (for events up to 300 guests), indoor swimming pool & wellness centre and 71 comfortable rooms.
As General Manager, I am responsible for the total results of the Bilderberg Hotel Klein Zwitserland, Bilderberg Castle Doorwerth & Restaurant de Kromme Dissel. Every day our team (of more than 80 persons), is dedicated to give a surprising experience to our guests.
[email protected] •[email protected] •[email protected] •www.krommedissel.nl
vincent dierickxtrainerQstaff
With its roots in the hospitality, Qstaff focuses on developing people in this industry. Besides hotels, restaurants, caterers, bars, pubs etc. there is a need for hostmanship in all kinds of organisations and companies. To get to a higher level of hospitality it is our key belief that it starts with a change in behavior and then in technique. Qstaff therefore organises a lot of trainings and events from serving plates to leadership and from tapping a beer to personal development. Always looking for the best connection and needs of our relations.
As entrepreneur, manager and trainer with an international hospitality company, I learn new things each day. These daily challenges help me to constantly learn and develop. Qstaff gives me the opportunity to share these experiences with as many people as possible. As licensed MEPS-trainer I love working with teams and individuals. Not only training or teaching, but most important helping them in their growth as a person or a team.
[email protected]•www.q-staff.nl
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european Mise en place cup • p.O. Box 4260 • 6202 Wc Maastricht • the netherlands
tel: +31(0)43-3561091 • fax: +31(0)43-3264263 • [email protected]
ww.emcup.eu • #emcup2013 • emcup.eu
