2018

WelcomeSigrid Nauwelaerts, Johnson & JohnsonHead, Talent Mobility Advisory

18 MARCH 2020

EMEA Virtual Mobility Summit

13 NOVEMBER 2019 l INDIA

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Worldwide ERC® Virtual Summit Disclaimer

The views, opinions, and information expressed during this Summit are those of the presenter and are not the views or opinions of Worldwide ERC®. Worldwide ERC® makes no representation or warranty with respect to the event or any information or materials presented therein. Users of event materials should not rely upon or construe the information or resource materials contained in this session as legal or other professional advice and should not act or fail to act based on the information in these materials without seeking the services of a competent legal or other professional.

18 MARCH 2020

Thank You toOur Sponsors

13 NOVEMBER 2019 l INDIA

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Summit Instructions

Sound Troubles?• If your sound quality is poor, check your Wi-Fi strength or better yet, connect via

cable. • Call in using the phone number listed under the “Event Info” tab in the upper left-

hand corner.

To return to meeting room window:• If you are in full screen mode, you may return to the meeting room window by

clicking the View Meeting Room button located at the bottom left corner of your screen.

18 MARCH 2020

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13 NOVEMBER 2019 l INDIA

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Q&A

• Submit questions through Q&A dialogue box

• Box is located in lower right corner of screen

• Do not use the Chat Box

• Be specific

• You may submit your question at any time

18 MARCH 2020

Thank You toOur Sponsors

13 NOVEMBER 2019 l INDIA

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Polling Instructions

• The Polling Box appears below Q&A Box

• Question will appear on slide and in the Poll Box

• Submit answer quickly

• Results will display in the same location

18 MARCH 2020

Thank You toOur Sponsors

Thank You toOur Sponsors

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AGENDA

• Talent Mobility Vision at Johnson & Johnson

• Our Initiatives

• Our Journey

• Mobility Advisory 2.0

• Questions

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We believe flawlessly executed global experiences…

Enable our business to attract, inspire and grow the talent that will build our next generation therapies, products and solutions

Develop enterprise leaders with global mindsets that drive innovation for our patients and customers globally Differentiate J&J and deliver on our promise that working here can change everything…including YOU.

Our mission…

We design agile solutions that shape our global workforce strategy and strengthen our ability to attract, inspire and grow the talent that will profoundly change the trajectory of human health.

Our guiding principles…

Credo-based | People Centric | Simple | Scalable & Sustainable | Financially Prudent | Flawlessly Executed | Future Proof

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Talent Mobility - 7 initiatives to address the feedback

HR INTEGRATIONIMMIGRATION COE

RELO Manag Co (RMC)OPTIMIZATION

POLICY REFRESH: US Domestic

POLICY REFRESH: Global Moves

DIGITAL ENHANCEMENTS Clear & simplified E2E processes &

handoffs (OWM & IA initiation & processing)

Guidance & support provided to People Managers throughout the process

Clear and simple support material & assets

Clear and improved service delivery for immigration related needs with onsite support in key locations

Improved user experience with the immigration tools

New suite of simplified and flexible policies that allows the business to make the right transparent investment aligned to the strategic intent and provide the right support for the employees for Global International Moves

New policy governance model Provide cost efficiencies

Clear and simplified processes, handoffs, roles & responsibilities across all Talent Mobility Processes RMC supports

Simplified & improved user experience with RMC and related technologies

Increase VOC net promoter scores from baseline

A user friendly initiation process within Move portal across the Immigration, International One Way Move and Assignment processes

Appropriately resourced teams with the right capabilities

Clearly defined J&J Talent Mobility roles and responsibilities

Seamless transition into the new organizational structure

New suite of simplified policies that are flexible for the business and employees, with the introduction of the lump sum option

Reduction of 17 policies to 5 policies with 3 tiers of support (Provide cost efficiencies)

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21 3

TALENT MOBILITY REORGANIZATION

PROCESS SERVICE DELIVERY POLICY POLICY

SERVICE DELIVERY

SERVICE DELIVERY

TOOLS

PROCESSTOOLS

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4

Design Mob Advisory (Q2-Q3 2019)

Select & Attract

GO (Q1 2020)

Onboard, educate team

We are here

Our Journey for Mobility Advisory

Strategic Operations go-live & transition - Q1 2020

Polling question 1

• To which extent is Talent Mobility integrated with Talent Management in your organization?

1. No, Mobility & Talent are not at all integrated2. To some extent, Mobility & Talent are integrated3. Yes, Mobility & Talent are integrated

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J&J’s Full Suite of Talent Mobility Expertise

Strategic OperationsEnd to end people experience management for all International Assignment, International One Way

Moves and US Domestic Relocations

Immigration COEFull suite of program design, support and

escalations on all immigration matters and cross border workers

Assignee Tax Program COEProgram management of Assignee Tax Programs including advise and support on all tax matters

related to international moves

Mobility AdvisoryDesign and rollout of best in class Talent Mobility programs / solutions to facilitate Talent Access to

address business needs

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Talent Mobility Experts

NALAASPAC EMEA

Strategic Operations

Mobility Advisory

Strategic Operations

Mobility Advisory

Strategic Operations

Mobility Advisory

Global Talent Mobility

Head of Talent Mobility

Head of Strategic Operations

Head of Mobility Advisory

Immigration COE

Tax COE

NA & EMEA

14Talent Mobility

Summary of Key ChangesUpdate of our move portal to provide an enhanced relocation initiation experience with clear directions to the right support. Is the first reference point for all employees’ and people leaders’ relocation needs (international and US domestic).

TM Strategic Operations Team will provide dedicated support to employees/people managers including troubleshooting and escalations, eliminating the need for BUHR’s to be involved in the process (e.g. unsatisfactory experience with vendor, challenges with mobility data & etc.…)

Creation of Talent Mobility Advisory team to change the perception that Mobility is only transactional. TM is a strategic lever to business & HR leaders

Spotlight: Mobility Advisory Services Redesign

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TM Advisory: Driving our Global Talent Agenda Together

Challengeswe are here to solve regional, country &

sector level business challenges with you …

Solutionstogether, we can build solution oriented

programs…

For the best business outcomes engageTalent Mobility in discussions as early as possible …

• Volatility of foreign exchange fluctuations

• Talent Access

• Retention

• Meeting growth plan talent needs

• Global succession planning

• Repatriation programs and planning

• ROI for International Assignments

• Low cost early in career global experiences

What does this mean for Mobility Advisory

Create an innovative Talent Mobility program

Global scopeAttract, Inspire & Grow talentRight message to management & assignees while explaining mobility policies in the right context

Creating strategic partnership with region & businessPartner with TA, Talent Directors, HR & Bus Leaders

Align with the organisational goals and build a program that supports

Develop & deliver regional & sector data insights

To optimise the value & ROI of the function

Polling question 2

• Data are powerful to tell our story. Which data are you currently providing to the wider business (select all that apply)

1. Comparison of forecast estimates vs. actual assignment costs2. Employee performance ratings3. Employee retention4. Policy exception reports

Polling question 3

• What’s the frequency of reporting to business & HR leaders

1. Every quarter2. Every 6 months3. Yearly4. Ad Hoc, eg. When requested by business and/or HR leaders

What we need to be succesful -> 4C’s

Creativity

Critical Thinking

Collaboration

One TeaM (internal & external)

Curiosity

How to get.... ThereBeing a true mobility advisor Learn

business needs

Be flexible

Be compliant

Measure and

report

Tell your story

Advice and

edcuate business

Focus N°1 for the team

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Our message aligned to our mission –the mobility principle

we design agile solutions that shape our global workforce strategy and strengthen our ability to attract, inspire and grow our talent

Connection & partnership with wider HR groups

Analytics team HR strategy Business strategyTalent ManagementAccess, training, edcuation

Joint roll-out & communication: strategic operations & advisory

Training & education for team, eg., analytics certification

Thought leadership consulting (WERC, peer network, ….)

2018

18 MARCH 2020

Questions