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#EMEARC16
#EMEARC16
Digital Visitors and Residents Interactive Mapping Exercise
Titia van der Werf
Senior Research Scientist
Lynn Silipigni Connaway, PhD
Senior Program Officer
#EMEARC16
V&R Framework
#vandr
Visitors and Residents resources http://goo.gl/vxUMRD
(White and Le Cornu 2011)
#EMEARC16
Visitor Mode
o Functional use of
technology
o Formal need
o Invisible online presence
o Internet is a toolbox
(White and Connaway 2011-2014)
#EMEARC16
Resident Mode
o Visible and persistent online
presence
o Collaborative activity online
o Contribute online
o Internet is a place
(White and Connaway 2011-2014)
#EMEARC16
Educational Stages
(Connaway, White, and Lanclos 2011)
#EMEARC16
(Connaway and White for OCLC Research 2012)
#EMEARC16
#EMEARC16
Personal
Institutional
Vis
ito
rR
esid
en
t
Trip
Advisor
Yelp
StackOverflow
Peninsula
Library
System
GitHub
Open
Table
Flickr
GM
ail
Outlook
Searc
h 4
Work
Searc
h 4
Pla
ySkype
Google Drive
LinkedInGoogle/Bing
Webmaster Tools
weatherwest
Google Analytics
#EMEARC16
#EMEARC16
#EMEARC16
#EMEARC16
#EMEARC16
#EMEARC16
#EMEARC16
#EMEARC16
#EMEARC16
#EMEARC16
#EMEARC16
Let’s Make a Map
• Okay, here we go!
Visitor Resident
Personal
Institutional
Now think really hard about your engagement with the Web. Making a
list can be helpful.
#EMEARC16
My Engagement with the Web
• Internet (general usage)
• Email (OCLC account) via laptop en mobile
• WhatsApp via mobieltje
• Google Search
• Wikipedia
• Google Maps…
#EMEARC16
My Engagement with the Web
• Google Translate
• YouTube
• Skype
• Dropbox
• SharePoint, Trello, etc…
#EMEARC16
My Engagement with the Web
• Gmail via mobile en laptop
• SMS via mobieltje
• NS Reisplanner
• Kranten apps
• Eventbrite
• Internetbankieren
• MijnOverheid
Visitor Resident
Personal
Institutional
Try to think about how you use each service. Plot your modes of engagement
using one or more boxes or regions.
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Visitor Resident
Personal
Institutional
Discussion of
Personal
Mapping
#EMEARC16
Beyond This Analysis
• We can learn about how we engage
– personally,
– professionally,
– individually, &
– collectively
• We can better understand our identity & dynamics
#EMEARC16
So What?• Identify how target audiences
– Engage with technology
– Discover & access information
• Modify & develop services & systems
Gracias
Lynn Silipigni Connaway, PhDSenior Research Scientist
Titia van der WerfSenior Program Officer
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