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COLLEGE OF THE OZARKS EMERGENCY PREPAREDNESS GUIDE

EMERGENCY PREPAREDNESS GUIDE - Portal · • Receive fire extinguisher training from PLFD or receive other emergency preparedness tips/training from EHS. ... If a hazard to the safety

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COLLEGE OF THE OZARKS

EMERGENCY PREPAREDNESS

GUIDE

Table of Contents Introduction ................................................................................................................................................................ 1

Objectives of this Guide ............................................................................................................................................................ 2 Administration………………………………………………………………………………………………………………………………3 Telephone Tree….…………………………………………………………………………………………………………………………4 Crisis Management Member Call List….………………………………………………………………………………………………..5 Checklist During Crisis….…………………………………………………………………………………………………………………6 Post-Crisis Checklist…….…………………………………………………………………………………………………………………6 General Responsibilities for Faculty/Staff ................................................................................................................................. 8 College of the Ozarks 911 Addresses…………………………………………………………………………………………………...9 Building Designees ................................................................................................................................................................. 11 Utility Failure……………………………………………………………………………………………………………………………....12 Flooding & Water Damage………………………………………………………………………………………………………………13 Diagram of Campus Siren Tones……………………………………………………………………………………………………….14 Tornado/Severe Weather……………………………………………………………………………………………………………......15 Weather Alert Radio Locations………………………………………………………………………………………………………….16 Medical Emergencies .............................................................................................................................................................. 17 Automatic Electronic Defibrillator (AED) Locations ................................................................................................................. 18 Work-Related Injury/Illness Flowchart..................................................................................................................................... 20 Fire Response......................................................................................................................................................................... 21 Explosions… ........................................................................................................................................................................... 22 Building Evacuation Procedures ............................................................................................................................................. 23 Chemical Spill/Hazardous Materials Incident .......................................................................................................................... 24 Earthquake ............................................................................................................................................................................. 25 Bomb Threats or Suspicious Objects ...................................................................................................................................... 28 Psychological Crisis/Suicide Intervention................................................................................................................................ 31 Violent, Criminal Behavior or Hostile Intruder ......................................................................................................................... 33

EMERGENCY PREPAREDNESS AT

COLLEGE OF THE OZARKS

Emergencies, disasters, accidents, injuries, and crimes can occur without warning at any time. Being physically and psychologically prepared to handle unexpected emergencies is an individual as well as an organizational responsibility. This Emergency Preparedness Guide has been developed to assist in minimizing the negative effects from such events. Please read this guide thoroughly BEFORE an emergency occurs, become acquainted with the contents, and post this flipchart in your work area, classroom or laboratory for quick reference. Once you are familiar with the information here, you will be better prepared to protect yourself, co-workers and students. If you have any questions concerning a unique situation not covered in this reference or need additional emergency information, please contact Environmental Health & Safety (EHS) at extension 2217 or Campus Security at extension 3448. WHAT YOU CAN DO TO PREPARE: • Post this Emergency Preparedness Guide in a visible location in your work area, classroom or laboratory. • Become familiar with the quickest exit route from your building and alternate exit routes. • Locate the nearest fire extinguisher and fire alarm pull station. • Keep emergency supplies in your office or laboratory (medications, flashlights, comfortable shoes, bottled water, batteries,

and portable radios). • Receive crime prevention tips/training from Campus Security. • Receive fire extinguisher training from PLFD or receive other emergency preparedness tips/training from EHS. • Become first aid/CPR trained. DEFINITION OF AN EMERGENCY: An emergency is any unplanned event that can cause death or significant injuries to faculty, staff, students, or the public, or that can shut down business, disrupt operations, cause physical or environmental damage, or can threaten the institution's financial standing or public image. The Emergency Response Plan is put into effect whenever a crisis, man-made or natural, disrupts operations, threatens life, creates major damage, and occurs within the College community and its environs. While it is likely that outside assistance would be available in most large-scale crisis/emergency situations affecting the College, the College must be prepared to carry out crisis response and short-term recovery operations on an independent basis. EMERGENCY PHONE NUMBERS:

Point Lookout Fire Department Extension 3333 or 417-690-3333 Campus Security Extension 0 (campus operator) or Extension 3448 Administrator on Duty* Extension 0 (campus operator) or Extension 2800 Campus Health Clinic Campus Operator

Extension 3399 Extension 0 or 417-690-3000

Construction/Plant Maintenance Extension 0 (campus operator) or Extension 3376 Environmental Health and Safety Extension 2217 or 417-231-5585 Ambulance, Fire, Law Enforcement—Taney County 911 Missouri State Highway Patrol—Troop D 417-895-6868 Poison Control Center 1-800-222-1222

*Notify the Administrator on Duty of emergency situations that occur outside of regular business hours.

Introduction

1

College of the Ozarks has survived numerous emergencies throughout its history. This emergency guide has been developed to serve as a resource to help the College community handle extraordinary or emergency incidents that may occur. College of the Ozarks recognizes that its responsibility for the safety of faculty, staff and students extends to possible natural and man-made disaster and that such emergencies are best met by planning and preparedness. Even in the face of emergency, College of the Ozarks will strive to maintain a safe and orderly environment while communicating factual information about the situation. In each building, designated people have been identified and will be called upon for a support role in case of emergency. These individuals, along with administrators/staff will be responsible for a coordinated response to emergencies.

TThhee oobbjjeeccttiivveess ooff tthhiiss gguuiiddee aarree:: 1. To provide a standardized minimum emergency procedure plan that will assist college administrators, faculty and staff

meet both ethical and legal responsibilities to their students, peers and community in times of emergency; 2. To provide suggestions for handling minor emergencies, as well as recommendations for action during major natural or

man-made emergencies; 3. To provide suggested forms to be used; 4. To keep emergency plans current; and 5. To provide an emergency procedure guide for distribution to all employees.

Objectives of this Guide

2

Dr. Jerry Davis President

Office: 417-690-2470 Home: 417-335-8458

Dr. Fred Mullinax Executive Vice President

Office: 417-690-2545 Home: 417-690-2405 Mobile: 417-231-2284

Dr. Howell Keeter Vice President

Office: 417-690-2370 Home: 417-334-5481

Dr. Eric Bolger VP Academic Affairs Dean of the College

Office: 417-690-2396 Home: 417-336-5525 Mobile: 417-527-8270

Dr. Justin Carswell VP Christian Ministries

Dean of the Chapel

Office: 417-690-3446 Home: 417-690-2356 Mobile: 417-230-2660

Dr. Sue Head VP Cultural Affairs

Dean of Character Education

Office: 417-690-2241 Home: 417-690-2021 Mobile: 417-593-9127

Mrs. Valorie Coleman Public Relations Director

Office: 417-690-2212 Home: 417-365-2727 Mobile: 417-365-2727

Mr. Rick Hughes VP Vocational Programs Chief Financial Officer

Office: 417-690-2211 Home: 417-335-4886 Mobile: 417-593-7193

Dr. Chris Larsen Dean of Work Education

Office: 417-690-2373 Home: 417-339-2277 Mobile: 417-230-1800

Dr. Marci Linson VP Patriotic Activities Dean of Admissions

Office: 417-690-2636 Home: 417-779-1118 Mobile: 417-339-6743

Dr. Marvin Schoenecke Dean of Administration

Office: 417-690-2204 Home: 417-690-2323 Mobile: 417-593-1479

Mr. Nick Sharp Dean of Students

Office: 417-690-2224 Home: 417-690-3305 Mobile: 417-230-0078

Administration

3

T Telephone Tree

Telephone Tree

Emergency or Crisis Occurs

Switchboard Operator Receives Call

Dial Emergency Number 3333 / 911

Switchboard Operator or Administrator Makes Notifications

President Crisis Management Members

Listed on the Call List

4

Crisis Management Member Call List Listed below are the contact numbers of people to contact in the event of a crisis situation. Please call these individuals in the order listed.

If there is no response, then call the next person on the list.

Crisis Management Member Phone Numbers Time

Called Reached Yes/No

Left Message Notes

Dr. Jerry Davis President

Office: 417-690-2470 Home: 417-335-8458

Dr. Fred Mullinax Executive Vice President

Office: 417-690-2545 Home: 417-690-2405 Mobile: 417-231-2284

Dr. Howell Keeter Vice President

Office: 417-690-2370 Home: 417-334-5481

Dr. Eric Bolger VP Academic Affairs Dean of the College

Office: 417-690-2396 Home: 417-336-5525 Mobile: 417-527-8270

Dr. Justin Carswell VP Christian Ministries

Dean of the Chapel

Office: 417-690-3446 Home: 417-690-2356 Mobile: 417-230-2660

Dr. Sue Head VP Cultural Affairs

Dean of Character Ed.

Office: 417-690-2241 Home: 417-690-2021 Mobile: 417-593-9127

Mrs. Valorie Coleman Public Relations Director

Office: 417-690-2212 Home: 417-365-2727 Mobile: 417-365-2727

Mr. Rick Hughes VP Vocational Programs Chief Financial Officer

Office: 417-690-2211 Home: 417-335-4886 Mobile: 417-593-7193

Dr. Chris Larsen Dean of Work Education

Office: 417-690-2373 Home: 417-339-2277 Mobile: 417-230-1800

Dr. Marci Linson VP Patriotic Activities Dean of Admissions

Office: 417-690-2636 Home: 417-779-1118 Mobile: 417-339-6743

Dr. Marvin Schoenecke Dean of Administration

Office: 417-690-2204 Home: 417-690-2323 Mobile: 417-593-1479

Mr. Nick Sharp Dean of Students

Office: 417-690-2224 Home: 417-690-3305 Mobile: 417-230-0078

5

Checklist During Crisis Determine what is happening or just happened:

• To whom • Where • When • Has anyone been injured? ____ yes ____ no • Have there been any deaths? ____ yes ____ no • If yes, list who and their status:

Are first responders (medical, fire, police) needed? ____ yes ____ no

• If yes, call 3333 and 911 Is there on-going threat of danger or harm? ____ yes ____ no

• If yes, specify: Does the area need to be protected or secured? ____ yes ____ no

• If yes, notify campus security. Is evacuation necessary? ____ yes ____ no

• If yes, follow evacuation procedure. Notify crisis management team members.

• Identify if others need to be notified, or are needed to manage the incident. • Follow procedures of the business continuity plan.

6

Post-Crisis Checklist Notify and schedule external professional resources needed to help faculty, staff, students, and others post-incident.

Resource: _________________________________________ Phone: ________________________ Resource: _________________________________________ Phone: ________________________ Resource: _________________________________________ Phone: ________________________ Resource: _________________________________________ Phone: ________________________ Resource: _________________________________________ Phone: ________________________ Resource: _________________________________________ Phone: ________________________ Resource: _________________________________________ Phone: ________________________ Resource: _________________________________________ Phone: ________________________ Resource: _________________________________________ Phone: ________________________ Resource: _________________________________________ Phone: ________________________

Arrange for post-incident debriefings

Determine what information should be given to students and employees. • Determine who will inform them. Name: _________________________________________ • Determine best way to communicate: ____ Face-to-Face ____ Written ____ Combination

Determine what information should be given to the public, and when it should be given.

• Identify who will deal with the media. • Determine where the community can call with questions or for information.

Name: _____________________________ Phone Number: ____________________________ Review status of the critical incident

• Check with team if any new information or needs arise. Develop a contingency plan if needed. Re-assess the business continuity management process for any adjustments or additional training needed.

7

FFaaccuullttyy//SSttaaffff:: 1. Every Faculty/Staff will become familiar with the various locations of life safety equipment (AEDs, fire extinguishers,

fire alarm pull stations, first aid kits, weather-alert radios, etc.) in their building. Know at least two ways out of the building from your regular workspace or classroom. React immediately, calmly, and appropriately during an emergency event. If evacuation is necessary, make sure that the process is as orderly and prompt as possible. Close doors and windows if time allows. Relocate your students/co-workers to the designated area appropriate to the nature of the emergency.

2. Every Faculty will have their class rosters with them during an emergency. The rosters will include a listing of all students enrolled.

3. If a hazard to the safety of students is identified, or if students are in danger in any way, the first priority of Faculty will be to take whatever action is prudent or necessary for the safety of their students. The second priority will be to notify Campus Security as soon as possible. Further assistance will be provided in this Emergency Preparedness Guide.

4. Faculty/Staff will not leave students unattended under any circumstances. 5. Any Faculty trained in CPR and First Aid will go to any part of campus where students/co-workers are reported to be

injured IF he/she is not attending to students. His/her primary responsibility will be to apply first aid (according to their skill level) to the injured. A well-stocked portable first aid kit is kept in most college buildings and/or work stations at all times. Again, be familiar with the location of the kit in your area.

6. All Staff not immediately responsible for students will go to the main office inside the building they normally report to at the outset of an emergency to receive further direction. Those individuals trained in CPR and First Aid may be directed to injured students/co-workers in order to apply first aid (according to their skill level).

CCaammppuuss SSeeccuurriittyy:: Campus Security or other designee will supervise all emergency procedures during the initial stages of the emergency. As soon as the nature of the emergency is identified, Campus Security will make sure:

1. That the appropriate outdoor siren is sounded. 2. That procedures to ensure the safety of the students and faculty/staff are being exercised. 3. That proper authorities and agencies are notified. 4. The internal communication channels are established within the building(s) impacted and campus wide. 5. That planned role assignments are reinforced. 6. That external communications are established. 7. That administrator/designee will be on site during the emergency.

General Responsibilities for Faculty/Staff

8

College of the Ozarks 911 Addresses

The Keeter Center 130 Opportunity Ave Museum Work shop 247 Christian Ct

Alumni Center 131 Opportunity Ave Star Schoolhouse 259 Christian Ct

Good Memorial College Center 292 Opportunity Ave Memorial Field House/Keeter Gym 130 Cultural Ct

McDonald Administration Bldg 377 Opportunity Ave Garrison Activities Center 160 Cultural Ct

Pfeiffer Science Bldg 462 Opportunity Ave Ford Guest House 425 Cultural Ct

Kelce Hall 543 Opportunity Ave Old Paint Shop 109 Industrial Pl

Plaster Business Bldg 546 Opportunity Ave Technology Center 121 Industrial Pl

Campbell Child Development Center 732 Opportunity Ave Warehouse 127 Industrial Pl

Braswell Construction Bldg 780 Opportunity Ave Alumni Laundry 143 Industrial Pl

Paint Shop 824 Opportunity Ave Barrett Hall 161 Industrial Pl

McDonald Fire Dept. 231 James Forsythe Dr Water Treatment Plant 174 Industrial Pl

Freedman Fam/Cons Science Bldg 131 RM Good Dr Machine Shop 215 Industrial Pl

Weir Management Bldg 143 RM Good Dr Transportation 231 Industrial Pl

Mann Hall 155 RM Good Dr McDonald Ross Processing Plant 251 Industrial Pl

Ashcroft Hall 159 RM Good Dr Edwards Mill 197 Vocational Way

Mabee Hall 169 RM Good Dr Horticulture and Landscaping 243 Vocational Way

Post Office 151 Academic Dr Youngman Agricultural Center 258 Vocational Way

Berger Hall 178 Academic Dr Bull Barn 275 Vocational Way

LW Hyer College Press 179 Academic Dr Dairy Barn 327 Vocational Way

Gittinger Music Center 204 Academic Dr Gaetz Tractor Museum 340 Vocational Way

Maytag Smith Memorial Hall 213 Academic Dr Sale Barn 386 Vocational Way

Jones Learning Center 246 Academic Dr Feed Mill 387 Vocational Way

Jamison Mass Media Bldg 133 Patriotic Pl

McDonald Clinic and Residence Hall 138 Patriotic Pl

Griffin Energy Center 161 Patriotic Pl

Fruitcake & Jelly Kitchen/Christian Ministries

195 Patriotic Pl

Lyons Memorial Library 220 Patriotic Pl

McKibben Hall 223 Patriotic Pl

Youngman Hall 126 Christian Ct

Williams Memorial Chapel 165 Christian Ct

Foster Hall 201 Christian Ct

Ralph Foster Museum 237 Christian Ct

9

College of the Ozarks 911 Addresses

House Name Address Employee Name Description Keeter House 120 James Forsyth Drive Howell Keeter South end of drive

Smith House 273 Old Entrance Road Guest House 1st house west of Dr. Keeter

BSU Guest house 333 Old Entrance Road 2nd house west of Dr. Keeter Not college owned

BSU Directors House 337 Old Entrance Road BSU Director 3rd house west of Dr. Keeter Not college owned

BSU Building 341 Old Entrance Road 4th bldg west of Dr. Keeter Not college owned

Old Cameron House 377 Old Entrance Rd 5th house west of Dr. Keeter

Hurley House 415 Old Entrance Road Guest House Brick house on left

Lakeview Cottage 620 Old Entrance Road Guest House Last house on road

Myers Cottage 263 LW Hyer Drive Guest House Left off Hyer Dr before 275

Larsen Residence 265 LW Hyer Drive Chris Larsen Left Off Hyer Dr before 275

Bluff House 275 LW Hyer Drive Sue Head 1st house on Hyer Drive

Buhrman House 279 LW Hyer Drive Marvin Schoenecke Rock house off of road

Pitts House 399 LW Hyer Drive Justin Carswell Behind Ashcroft Dorm

Penthouse 530 LW Hyer Drive Guest House 4th floor of Jones

President’s House 418 Cultural Court Jerry C. Davis North of Ford Guest House

Findley House 255 Old Farm Road 1st house on road

Edward’s House 257 Old Farm Road Rick Hughes 2nd house on road

Huddleston House 427 Old Farm Road Fred Mullinax 3rd house on road

Doane House 428 Old Farm Road Nick Sharp Last house on road

Farm Manager House 473 Vocational Way Dan Swearengen Last house on road

Farm House 152 Farm Road Tamara Holder Only house on Farm Road

Camp Lookout 497 Farm Road Camp Grounds North of Holder residence

Holliday Farm 3678 State Highway BB, Hollister

Hillman Residence 257 Gobblers Knob, Hollister Bryan Cizek

Farrowing House Gobblers Knob, Hollister Hog Farm

Machine Storage Gobblers Knob, Hollister Hog Farm

Belt Farm 755 Gobblers Knob, Hollister

Winfrey Farm 2833 Holt Woods Road, Reeds Spring

Carrey House 563 Business 65 (State Highway V), Hollister

Kimrey Residence 316 River Valley Road, Branson Adam Kimrey South off of Fall Creek Road

10

Building Designees

BBuuiillddiinngg//DDeessiiggnnaatteedd PPeeooppllee::

Administration ………...……….....................Marvin Schoenecke/Chris Larsen

Alumni Center …….………..………………………………….Angela Williamson

Alumni Laundry ……….……..………………...….………………Mark Anderson

Ashcroft Residence Hall ……..……...……...................Kim Cooper/Nick Sharp

Barrett Residence Hall…………………………………Justin Sharp/Nick Sharp

Berger Hall …………………..………………………………………..Rick Hughes

Bull Barn ……………………...…………………………David Ray/Joe Robbins

Camp Lookout ………………..………...................................... Justin Carswell

Child Development Center …..…………………..…………………..Kristy Orrell

College Press ……………………………………….………………..Craig Cogdill

Construction Building …………………………..…………………..Jody Braswell

Dairy Barns and Complex …………Eric Bright/Ryan Bilyeu/Dan Swearengen

Cow Comfort Facility Dry Manure Storage Maternity (MAT) Barn Milking Parlor Tractor Shed

Doc Good Park & Pavilion ……….…………………......................Annette Sain

Edwards Mill ……………………….………………………………..Andy Thomas

Family and Consumer Sciences …….……….….......................Teresa Geisler

Feed Mill ……………………………….…………….………………..Josh Franks

Ford Guest House ……………………………….………….............Annette Sain

Foster Residence Hall ………………………..………Brandon Bliss/Nick Sharp

Fruitcake and Jelly Kitchen ……………………….......................Mynette Ulrich

Garrison Activities Center……………………………………………Clint Woods

Gittinger Music Center …………………………………………….Bruce Gerlach

Gittinger Christian Ministries…….……………Justin Carswell/Mark Rapinchuk

Good College Center ……......................................Craig Ernsting/Brad Dolloff

Greenhouses ………………………………………..…....Nathan Bell/David Ray

Hog Farm ……………………………………………………..............Bryan Cizek

Jamison Building ………………...……………….........Betty McKenzie/Security

Jones Auditorium ……………………………………………………..Mark Young

Jones Learning Center ………..………………......Mark Young/Renee Crooker

Keeter Center……………………………………….…......................Tom Healey

Keeter Gymnasium and Athletic Fields…..............Steve Shepherd /Dori Rapinchuk

Pool Tennis Courts Baseball Field Track Intramural Field

Kelce Residence Hall ……………………..………………..Brandon Bliss/Nick Sharp

Landscaping Building ………………………..…………..………………….. David Ray

Lyons Library …………………..………………………………………….... Patti Turner

Mabee Residence Hall ………..……….…………………..Angela Woods/Nick Sharp

McDonald Fire Department …….……………………..Fire Chief/Marvin Schoenecke

McDonald Post Office ……………………….…………………………….Bob Dunnam

McDonald Health Clinic ………………………….Lori Vanderpool/Mary Swearengen

McDonald Residence Hall …………………………………….Kim Cooper/Nick Sharp

McKibben Hall …………………………………………..........Nancy Finn/Debbie Lyon

Memorial Residence Hall ……….…………………………Shonna Hawks/Nick Sharp

Paint Shop …………………………………………………..Darrel Back/Jody Braswell

Pfeiffer Hall …………………………………………………………………..Jamie Fugitt

Plaster Business Building ……….……………………Kevin Riley/Debbie Henderson

Power Plant …………………………………………….……………………Josh Ponder

Processing Plant …………………………………….…………………….Adam Kimrey

Pump House ……………………………………………….Carl Glauser/Jody Braswell

Ralph Foster Museum …………………………………...........................Annette Sain

Mann Residence Hall…………………………………………Caitlin Hetzel/Nick Sharp

Sale Barn ……………………………….......................Josh Franks/Dan Swearengen

Sheet metal Shop ………………………………………...Wes Chaney /Jody Braswell

Star Schoolhouse …………………………………………………………..Annette Sain

Technology Building ………………………………….……………………Donn Russell

Tractor Museum ……………………………………….Dan Swearengen/Joe Robbins

Transportation ……………………………………………………………….Phillip David

Warehouse ………………………………………………………………..Rick Pangborn

Water Treatment Plant ………………..……………Richard Fredrick/Jody Braswell

Weir House ……………………………………………………………….Teresa Geisler

Williams Memorial Chapel …………………………Justin Carswell/Campus Security

Youngman Agricultural Center ……………………………………... Dan Swearengen

Youngman Residence Hall …………………………………...Grant Ryder/Nick Sharp

11

UUttiilliittyy FFaaiilluurree:: In the event of a utility failure occurring Monday through Friday during regular business hours, immediately notify the Construction/Plant Maintenance Office at extension 3376.

• Follow the Building Evacuation Procedure if there is a potential danger to building occupants, or if the building evacuation order is given.

Electrical/ Light Failure: Remain calm. Provide assistance to others in your immediate area that may be unfamiliar with the space. Proceed cautiously to an area that has emergency lighting, especially if you are in an unlit area. Do not evacuate or dismiss employees or students unless told to do so and if no other danger exists. In most cases, power will be restored or classes may be relocated to another area with power.

Elevator Failure: If you are trapped in an elevator, use the emergency button or telephone to alert Campus Security. Remain calm.

Gas Leak: Cease all operations. DO NOT TURN ON LIGHTS OR ANY ELECTRICAL EQUIPMENT. Remember, electrical arcing can trigger an explosion. Evacuate the area and notify Construction/Plant Maintenance at extension 3376 immediately.

Ventilation Problems: If smoke or strong burning odors come from the ventilation system, immediately notify the Campus Fire Department at extension 3333 or 417-690-3333 and Construction/Plant Maintenance at extension 3376. Cease all operations and evacuate the area.

Water Supply Failure: In the event of water supply failure occurring Monday through Friday during regular business hours, notify the Construction/Plant Maintenance Office at extension 3376.

Utility Failures That Occur After Regular Business Hours, On Weekends, Or Holidays • If the utility failure occurs after regular business hours, on weekends or holidays, notify Campus Security via the

Campus Operator at extension 0 or 417-690-3000.

Utility Failure

12

IIff aa wwaatteerr lleeaakk ooccccuurrss:: 1. Call the Construction/Plant Maintenance Office during business hours Monday--Friday at extension 3376 to report the exact

location and severity of the leak. After regular business hours, on weekends or holidays, notify Campus Security via the Campus Operator at extension 0 or 417-690-3000.

2. Use extreme caution. Do not use any electrical appliances or outlets near the leak. Evacuate the area. 3. Turn the water source off if you are confident of your ability to stop it - i.e., unclog the drain, turn off the water, etc. 4. Protect objects that are in jeopardy. Take essential steps to avoid or reduce immediate water damage, such as covering

objects with plastic sheeting or moving small or light objects out of danger.

Flooding and Water Damage

13

Diagram of Campus Siren Tones

14

PPllaannnniinngg iinncclluuddeess iiddeennttiiffyyiinngg tthhee aapppprroopprriiaattee ppllaaccee iinn yyoouurr bbuuiillddiinngg ttoo sseeeekk sshheelltteerr sshhoouulldd aa ttoorrnnaaddoo ooccccuurr.. Selected severe weather alerts issued by the National Weather Service. TORNADO WATCH -- tornadoes could potentially develop. TORNADO WARNING -- a tornado actually has been sighted. SEVERE THUNDERSTORM WATCH -- conditions are favorable for a severe thunderstorm to develop with the potential to produce tornadoes, high winds, hail and heavy rain. SEVERE THUNDERSTORM WARNING -– a thunderstorm has been sighted. WINTER STORM WATCH -- potential for heavy snow or significant ice accumulations. WINTER STORM WARNING -– a storm is producing heavy snow or significant ice accumulations.

IN CASE OF SEVERE WEATHER: Follow your building emergency action plan. NOAA weather alert radios have been placed in many buildings on campus and are programmed to activate an alarm when a severe thunderstorm warning, tornado watch, tornado warning or severe winter weather warning is issued for our area by the National Weather Service. Listen carefully to all information provided for each type of warning and take appropriate action.

OUTDOOR WARNING SIRENS: The outdoor siren is activated when a TORNADO WARNING has been issued for western Taney County. In the event that the siren is activated, it will sound with steady wailing. TAKE COVER IMMEDIATELY!!

Tune your battery-operated radio to KRZK 106.3 FM, KOMC 100.1 FM, or KOMC 1220 AM for more information. There is no "all clear" alert from the siren. An "all clear" notification will be broadcast on the radio or weather alert radio by the National Weather Service. Sirens are an outdoor warning system only -- they are not intended to be heard indoors.

DURING A TORNADO WARNING… SEEK SHELTER/SAFETY IN THE FOLLOWING AREAS:

• Basement and interior hallway, corridor or room on a lower floor away from doors and windows. • If no basement or interior hallway is available, seek shelter under a sturdy workbench or heavy furniture (i.e., table or

desk). • If requested, assist persons with disabilities to the safest area on the same floor. • In open country, move away from the tornado path at a right angle. • If outdoors and there is no time to escape, lie flat in the nearest depression (i.e., ditch or ravine). • Be aware that heavy rains may flood excavation areas, ditches or ravines.

AVOID THE FOLLOWING: • Top floors of buildings • Areas with glass windows or doors • Auditoriums, gymnasiums, cafeterias, theaters or other areas with large, free-span roofs • Automobiles

KEEP THE FOLLOWING ITEMS WITH YOU: Flashlight, radio, and portable or cellular telephone

Tornado / Severe Weather

15

WWeeaatthheerr aalleerrtt rraaddiiooss hhaavvee bbeeeenn iinnssttaalllleedd iinn tthhee ffoolllloowwiinngg llooccaattiioonnss::

Building Specific Location Public Relations Administrative Assistant’s Office Administration Building EHS Student Office Administration Building Telephone Operators’ Office Ashcroft Hall RA Office, RA Rooms, & HD Apt. Barrett Hall RA Office, RA Rooms, & HD Apt. Berger Hall Employee Resources Office Cafeteria Next to Fire Alarm Panel Christian Ministries/Fruitcake & Jelly Kitchen Christian Ministries Executive Assistant’s Office College Press Front Office Upstairs Construction Secretary’s Office Daycare Director’s Office Edwards Mill Worker Area Upstairs Family & Consumer Science Front Student Office Fire Department Upstairs Hallway Foster Hall RA Office, RA Rooms, & HD Apt. Gittinger Music Center Student Worker Office Next to Copy Machine Jamison Mass Media Building Stained Glass Studio Jones Learning Center Foreign Language Lab & Radio Station Keeter Center Front Desk, Maintenance Office, & Restaurant Managers’ Office Keeter Gymnasium Swimming Pool Area Kelce East & West Hall RA Office, RA Rooms, & HD Apt. Landscaping & Horticulture Director’s Office Laundry Front Office Library Main Entrance Lobby Mabee Hall RA Office, RA Rooms, & HD Apt. McDonald Hall RA Office & RA Rooms McKibben Hall Office & Technical Coordinator for Nursing Department Memorial Hall RA Office, RA Rooms, & HD Apt. Pfeiffer Science Building Math Department Plaster Business Building Computer Center Power Plant Office Ralph Foster Museum Hallway Outside of Director’s Office Rose Mann Hall RA Office, RA Rooms, & HD Apt. Security Office Transportation Office Warehouse Front Office Area Youngman Agricultural Center Student Office Youngman Hall RA Office, RA Rooms, & HD Apt.

Individuals/work stations that have a weather alert radio in their work area should periodically check to make sure the unit is plugged in and the battery is operational. Batteries will be replaced annually by the EHS Department. Contact the EHS Office if assistance is needed to re-program the radio.

Individuals/work stations that have a weather alert radio in their work area are to notify others in their building, neighboring buildings that do not have a radio, and outdoor workers in their department whenever the National Weather Service issues a Severe Thunderstorm Warning (high winds, dangerous lightning) or Tornado Warning for our area so proper precautions can be taken.

Weather Alert Radio Locations

16

IIff ssoommeeoonnee bbeeccoommeess iillll oorr iiss iinnjjuurreedd aanndd rreeqquuiirreess iimmmmeeddiiaattee aassssiissttaannccee:: 1. Call extension 3333 from a campus phone or 417-690-3333 from a cell phone to obtain campus emergency medical

services. Provide the following information to the Operator: Your name & phone number; The name of the individual if known; Description of individual requiring medical attention; Exact location of the individual (building & room number); and Any other relevant information

2. Do not hang up the phone until the Operator has indicated that you have provided all of the necessary information. 3. Unless you are trained or the victim is in an immediate life-threatening situation, do not attempt to render any first aid before

trained assistance arrives. 4. Do not attempt to move a person who has fallen or appears to be in pain. 5. Limit your communication with ill or injured person to quiet reassurances. 6. After the person’s immediate needs have been taken care of, remain to assist the investigating officer with pertinent

information about the incident. 7. Refer to the Work-Related Injury/Illness Flowchart on the following page for guidance of work-related incidents.

Immediately call 911 for serious trauma injuries (head, spine, electrocution, etc.) or life-threatening illnesses (cardiac, seizure).

Then call extension 3333 for campus emergency medical service and campus security support.

Members of the campus community are encouraged to maintain or develop their skills for applying first aid and CPR. Such skills may prove useful while conducting home, leisure and/or work activities. Contact the campus health clinic at extension 3399 with training inquiries.

BBlloooodd,, bbooddyy fflluuiidd oorr iinnffeeccttiioouuss aaggeenntt eexxppoossuurree:: An exposure means a specific eye, mouth, or other mucous membrane, non-intact skin or contact exposure with blood or other potentially infectious materials. IF YOU ARE EXPOSED: 1. Immediately WASH area with soap and water or eye wash for 15 minutes as applicable; 2. NOTIFY your supervisor; 3. CONTACT the campus health clinic for medical help; 4. CONTACT the campus fire department at extension 3333 or 417-690-3333 if you have an exposure incident while the

campus health clinic is closed. 5. NOTIFY the campus health clinic after it reopens.

Medical Emergencies

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AAuuttoommaattiicc EElleeccttrroonniicc DDeeffiibbrriillllaattoorr ((AAEEDD)) llooccaattiioonnss::

TThheerree aarree ccuurrrreennttllyy sseevveenntteeeenn AAEEDDss oonn ccaammppuuss.. Building Location Description Administration 1st floor—inside switchboard office Barrett Hall 1st floor—outside RA office Construction Main (west) entrance hallway

*Equipped with adult & pediatric pads Garrison Activity Center 1st floor—inside the doorway leading to swimming pool Jones Learning Center 2nd floor--south end of hallway

Keeter Center

1st floor--Hotel Registration Desk *Equipped with adult & pediatric pads

1st floor--Grand Lobby outside Silver Dollar City Parlor *Equipped with adult & pediatric pads

Basement--hallway outside of conference rooms

Keeter Gymnasium 1st floor--hallway west of athletic training office 1st floor--inside Athletic Trainer’s office beneath desk. Portable unit for baseball games.

Mabee Hall 1st floor—outside RA office McDonald Health Clinic Exam Room 1 Point Lookout Fire Department Command 2 vehicle

Ralph Foster Museum 1st floor—Inside the main (east) entrance, turn left to hallway, inside cabinet on wall

Security Patrol vehicle Williams Memorial Chapel Northeast room adjacent to Worship Center Youngman Agricultural Center 1st floor--office for student workers

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CCPPRR//AAEEDD ttrraaiinniinngg iiss ooffffeerreedd ffrreeee ooff cchhaarrggee.. YYoouu ccaann sscchheedduullee ttrraaiinniinngg bbyy ccaalllliinngg tthhee MMccDDoonnaalldd CClliinniicc aatt xx33339999..

WWee eennccoouurraaggee aass mmaannyy ppeeooppllee aass ppoossssiibbllee ttoo bbeeccoommee CCPPRR//AAEEDD cceerrttiiffiieedd..

EEdduuccaattiioonnaall rreessoouurrcceess aabboouutt ZZOOLLLL AAEEDD PPlluuss && HHaannddss--OOnnllyy CCPPRR iiss lliisstteedd bbeellooww..

ZOLL AED Plus

http://www.zoll.com/medical-products/automated-external-defibrillators/aed-plus/ AED Plus Product Information

Literature Video AED Plus Step-by-Step Demo

Hands-Only CPR

Check out this video to see Hands-Only CPR in action.

Resources http://handsonlycpr.org/resources

19

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IIff YYoouu DDiissccoovveerr FFiirree:: 1. Sound the building alarm by pulling an alarm station or verbally warn others where there is no alarm. 2. Never allow the fire to come between you and an exit. 3. Remove all persons from the danger area. Close doors behind you to confine the fire. 4. Call extension 3333 or 417-690-3333 from a cell phone once safely outside the building. Report the exact location of the

fire and, if known, what is burning.

RReessppoonnssee ttoo aauuddiibbllee ffiirree aallaarrmmss oorr vveerrbbaall wwaarrnniinngg:: 1. Evacuate the building. Shut all doors behind you. Closed doors can slow the spread of fire and smoke. 2. Do not use the elevators. 3. Assist persons with special needs if requested. 4. Do not delay evacuation by attempting to gather personal property. If feasible, retrieve any life-sustaining medications as

you exit. 5. Faculty should take class list of students. 6. Once outside, move to your designated assembly area and remain approximately 100 feet from the exits to help facilitate

clear access to the building for emergency response personnel. 7. Inform fire personnel if you suspect someone is trapped inside the building. 8. Return to the building only when instructed to do so by emergency response personnel.

IIff ttrraappppeedd iinn aa rroooomm:: 1. Wet and place cloth material around and under the door to prevent smoke from entering the room. 2. Close as many doors as possible between you and the fire. 3. Be prepared to signal someone outside, but DO NOT BREAK GLASS until absolutely necessary (outside smoke may be

drawn into the room) and 4. Hang an article of clothing, a towel/sheet, etc. out the window to notify rescuers you are trapped.

IIff ccaauugghhtt iinn ssmmookkee:: 1. Drop to hands and knees and crawl toward exit. 2. Stay low, as smoke will rise to ceiling level. 3. Breathe shallowly through nose and use a filter such as a shirt or towel.

IIff ffoorrcceedd ttoo aaddvvaannccee tthhrroouugghh ffllaammeess ((wwhhiicchh sshhoouulldd bbee aa llaasstt rreessoorrtt)):: 1. Hold your breath. 2. Move quickly. 3. Cover your head and hair with a blanket or large coat. 4. Keep your head down and your eyes closed as much as possible.

UUssiinngg aa ffiirree eexxttiinngguuiisshheerr::

If you have been trained and it is safe to do so, you may fight small fires with a fire extinguisher.

Fire Response

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CChheemmiiccaallss,, lleeaakkiinngg ggaass aanndd ffaauullttyy bbooiilleerrss ccoouulldd bbee tthhee ccaauussee ooff lliiffee--eennddaannggeerriinngg eexxpplloossiioonnss:: 1. Remain calm. 2. Do not move seriously injured persons unless they are in obvious immediate danger (of fire, building collapse, etc.). 3. Do not delay evacuation. Proceed to an exit from the building. 4. Assist persons with special needs if requested. 5. Do not use elevators. 6. Stay away from windows, mirrors, overhead fixtures, filing cabinets, bookcases, and electrical equipment. 7. Open doors carefully. Watch for falling objects. 8. Once outside, move to your designated assembly area and remain approximately 100 feet from the exits to help facilitate

clear access to the building for emergency response personnel. 9. Provide emergency response personnel information on anyone who may need assistance.

Explosions

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FFoorr yyoouurr oowwnn ssaaffeettyy,, yyoouu MMUUSSTT eevvaaccuuaattee wwhheenn oorrddeerreedd ttoo ddoo ssoo.. TThhiiss iinncclluuddeess bbootthh aaccttiivvaattiioonn ooff aann aauuddiibbllee//vviissiibbllee ffiirree aallaarrmm aanndd//oorr vveerrbbaall oorrddeerrss.. In advance, each occupant should: 1. Understand the evacuation plan for each building occupied and review evacuation maps for each building. 2. Recognize the sound of the fire alarm. 3. Know at least two ways out of the building from your regular workspace or classroom. When you hear the fire alarm or are verbally told to evacuate the building: 1. Remain calm. 2. Evacuate the building. 3. As you exit, quickly check nearby restrooms and storage rooms for occupants who may not have heard the evacuation

signal. 4. If requested, assist persons with disabilities who appear to need direction or assistance. 5. Take with you essential personal items ONLY. Do not attempt to take large or heavy objects. 6. Faculty should take class list of students. 7. Shut all doors behind you. Closed doors can slow the spread of fire and smoke. 8. Proceed as quickly as possible, but in an orderly manner. Do not push or shove. Hold handrails when you are walking on

stairs. 9. Once out of the building, move away at least 100 feet from the structure to a designated assembly area or as instructed by

emergency response personnel. 10. Do not leave the evacuation area unless directed to do so by emergency response personnel. 11. Provide emergency response personnel information on anyone who may need assistance. Evacuation procedure for individuals with special needs: 1. Evacuate out the NEAREST SAFE exit. 2. Prepare in advance by communicating assistance or direction needed to faculty and staff. 3. Know the location of safe zone areas (e.g., stairway landings) which can be used as temporary shelters.

Building Evacuation Procedures

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HHaazzaarrddoouuss mmaatteerriiaallss aarree mmaannaaggeedd ssaaffeellyy oonn aa rreegguullaarr bbaassiiss.. MMiinnoorr ssppiillllss mmaayy ooccccuurr tthhaatt ccaann bbee ssaaffeellyy aanndd eeffffeeccttiivveellyy cclleeaanneedd uupp wwiitthh aapppprroopprriiaattee rreessoouurrcceess.. The range and quantity of hazardous substances used in laboratories and your work area requires pre-planning to respond safely to a chemical spill. The cleanup of a chemical spill should only be done by knowledgeable and experienced personnel who have received appropriate training. Spill kits with instructions, absorbents, reactants, and protective equipment should be available to clean up minor spills. An incident/minor chemical spill is one that can be cleaned up safely without the assistance of emergency personnel. An emergency release/major chemical spill requires active assistance from emergency personnel. Incidental/minor chemical spill • Alert people in immediate area of spill. • Secure the area. • Obtain a Safety Data Sheet for the hazardous material • Wear protective equipment, including safety goggles, gloves, and long-sleeved lab coat. • Avoid breathing vapors from spill. • Confine spill to small area. • Do not wash spill down the drain. • Use appropriate kit to neutralize and absorb inorganic acids or bases. Collect residue, place in container, and dispose as

chemical waste. • For other chemicals, use appropriate kit or absorb spill with vermiculite, dry sand, or diatomaceous earth. Collect residue,

place in container and dispose as chemical waste. • Clean spill area with water. • Report the spill to laboratory faculty or your supervisor. • If a toxic hazardous material comes in contact with your skin, immediately flush the affected area with clear water and

contact the campus health clinic or campus fire department as necessary. Emergency release/major chemical spill • Attend to injured or contaminated persons and remove them from exposure. • Alert people in the laboratory to evacuate. • Do NOT touch ignition sources. • Contact Campus Security via the Campus Operator at extension 0 or 417-690-3000 as soon as possible. • Notify EHS at extension 2217 or 417-231-5585. • Close doors to affected area. • Have person(s) knowledgeable of incident and laboratory assist emergency personnel. Obtain a Safety

Data Sheet for the hazardous material and offer it to emergency responders. If a hazardous material fire occurs: • Remain calm. • Call extension 3333 from a campus phone or 417-690-3333 from a cell phone. • If the fire is small and you have received training, attempt to put it out with a fire extinguisher or other available means. Do

not jeopardize your personal safety. • Never allow the fire to come between you and an exit. • Evacuate your area if you are unable to put out the fire. Close doors and windows behind you to confine the fire. Proceed to

an exit. • Do not break windows. Oxygen feeds a fire. • Do not attempt to save possessions at the risk of personal injury. • Do not return to the emergency area until instructed to do so by emergency response personnel. • If you know what hazardous materials are involved in the fire, communicate that information to fire department official.

Chemical Spill / Hazardous Materials Incident

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EEvveenn iinn aa sseevveerree eeaarrtthhqquuaakkee,, tthheerree iiss mmuucchh yyoouu ccaann ddoo ttoo pprreevveenntt oorr mmiinniimmiizzee iinnjjuurriieess aanndd ddaammaaggee ttoo pprrooppeerrttyy.. DURING AN EARTHQUAKE If you are inside: 1. Stay calm. 2. Avoid falling objects. 3. Crawl under a table or desk, or stand in a doorway. 4. Stay away from windows, mirrors, overhead fixtures, filing cabinets, bookcases, and electrical equipment. If you are outside: 1. Move to an open area away from buildings, trees and power lines. 2. If forced to stand near a building, avoid falling objects. If you in an automobile: 1. Stop your vehicle in the nearest open area. 2. Stay in your vehicle until the shaking stops. AFTER AN EARTHQUAKE 1. Remain calm. 2. Be prepared for aftershocks. Open doors carefully. Avoid falling objects. 3. Be guided by emergency personnel. If evacuation is ordered, proceed to the nearest clear exit. 4. Do not move seriously injured persons unless they are in obvious immediate danger of fire, building collapse, etc. 5. Do not use elevators. 6. Do not use matches or lighters. 7. Provide emergency response personnel information on anyone who may need assistance.

The Missouri State Emergency Management Agency (SEMA) projects that the effects of a major earthquake along the New Madrid fault line will be felt in the southwest region of the State with damage to buildings dependent upon the severity of the earthquake.

Earthquake

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Projected Earthquake Intensities

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IItt iiss ppoossssiibbllee tthhaatt yyoouu mmaayy ssoommeeddaayy rreecceeiivvee aa tthhrreeaatteenniinngg tteelleepphhoonnee ccaallll,, lleetttteerr oorr ssuussppiicciioouuss ppaarrcceell oorr ddiissccoovveerr aa ssuussppiicciioouuss oobbjjeecctt ssoommeewwhheerree oonn tthhee pprreemmiisseess.. If you receive a telephone threat: 1. Remain calm. 2. Listen carefully. Be polite and show interest. Try to keep the caller talking so that you can gather more information. 3. Use the Explosive Device Data Record information on the back of this page to question the caller in a polite and non-

interrogative manner. Use any means, even humor, to prolong the conversation. This will provide a better chance to identify the voice and hopefully obtain additional information about a device, the validity of the threat, or the identity of the caller.

4. Record the call if a voice recorder (cell phone/MP3 player) is available. 5. Upon completion of the call, immediately notify Campus Security via the Campus Operator at extension 0 or 417-690-3000

and complete the Explosive Device Data Record as soon as possible while the incident is fresh in your memory. 6. If a threat has been received by another individual and he/she is relaying this information to you, use the Explosive Device

Data Record to get as much information from them as possible. A suspicious item is defined as anything which is out of place and cannot be accounted for or any item suspected of being an explosive device. If you receive a written threat or a suspicious parcel or if you find a suspicious object anywhere on the premises: 1. Keep anyone from handling it or going near it. 2. Do not transmit with two-way radio equipment within 200 feet of a suspicious item. 3. Notify Campus Security via the Campus Operator at extension 0 or 417-690-3000 IMMEDIATELY. 4. Promptly write down everything you can remember about receiving the letter or parcel or finding the object. The information

will be needed by law enforcement personnel. 5. Remain calm. Do not discuss the threat with others. 6. Be guided by law enforcement instructions. SEE EXPLOSIVE DEVICE DATA RECORD FOLLOWING THIS PAGE

Bomb Threats or Suspicious Objects

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EExxpplloossiivvee DDeevviiccee DDaattaa RReeccoorrdd

Bomb Threats or Suspicious Objects (continued)

IMMEDIATELY CALL CAMPUS SECURITY VIA x0 or 417-690-3000 TO REPORT THE THREAT

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AA ppssyycchhoollooggiiccaall ccrriissiiss oorr ssuuiicciiddee tthhrreeaatt sshhoouulldd bbee ttaakkeenn sseerriioouussllyy.. TThhee ffoolllloowwiinngg aaccttiioonnss ccaann rreedduuccee tthhee rriisskk ooff ccrriissiiss eessccaallaattiioonn.. Threatening Psychological-Emotional If an ON CAMPUS person appears to be in imminent danger of harming himself/herself, take the following immediate action:

1. Call 9-1-1 Always keep safety in mind as you interact with a distressed person. Maintain a safe distance and a route of escape should you need it. Do not attempt to physically restrain the person. If possible, do not leave the person unattended until assistance is received and/or the threat of imminent danger is minimized.

2. Contact campus emergency personnel (417) 690-3333 and campus security ext. 0 or (417) 690-3448. 3. Contact the Dean of Students

Office phone: (417) 690-2224 Cell phone: (417) 230-0078

Non-threatening Psycho-Emotional 1. Contact Dean of Students 2. If the Dean of Students is not available contact Pat McLean.

Home phone: (417) 335-6725 Cell phone: (417) 335-0862

3. If all else fails, contact Administrator on Duty and/or Dean of Administration by calling extension 0. HOW TO REFER A PERSON FOR COUNSELING The following information will guide you through the process of talking with a student about your concerns and suggesting appropriate resources. • Before beginning, think over what are the most important things you’d like to say.

• Try to find a time when neither of you is upset, tired, or not feeling well for any reason.

• Focus should be on your concern and specific, behavioral things you have seen or heard which cause your concern. E.G.: o You haven’t been to class for 2 weeks. You even missed a test yesterday. o I don’t see you anymore – you are in your room a lot. o The text message you sent me last night, about not being able to take it anymore, really worried me. o I’m concerned about your eating (or sleeping) lately. o You seem sad or down.

• Avoid labels, judgments, or critical statements. E.G: o What’s wrong with you!? o You always…. o You shouldn’t feel worried about that – it’s no big deal.

• Listen carefully to what the person says in response. Active listening means you try to hear and understand what they say before thinking ahead to your next move. Try to avoid using the word “but.” Be prepared to listen to some history about the problem. This can be a springboard to making suggestions (below) E.G:

o You’ve been through a lot lately. No wonder you are having trouble focusing. You have a lot on your mind.

Psychological Crisis / Emotional Intervention

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o I know it’s embarrassing to ask for help; I’m glad you’re talking to me. o It sounds like you’ve been discouraged by your past experiences. o Our counselors can help tremendously with the concerns you have.

• Offer specific ideas about what the student might do. Try to tie the recommendation to something the person said if you can. Here is more information about making an appointment.

o Have you talked to a counselor about this? o I can give you the Crisis Line number. Please call 1-800-494-7355. o The Counseling Center is open right now. Let’s walk over there together. o I’m not sure exactly what you need to get through this, but our counselors are here to especially help you with

this. o Look at the Counseling Services website. You’ll find their services very beneficial. o You’ve been dealing with this a long time; maybe it’s time to try something different. You could make an

appointment with any one of our counselors. • Be hopeful about what the suggestions might be able to do to help.

o A counselor could help you to sort out all these thoughts and feelings so you can better make a decision. o I care about you and I want to help, but I’m not sure how to best help you. A counselor knows more about

these types of problems. • Follow-up. Let the person know you care (don’t push for details; just ask if they tried the suggestion). If the appointment did

not go well, they might want to try another person or place for a better fit.

How can I ensure that the person I am concerned about follows through with counseling? The first thing you can try is ask the person. You don’t have to ask for details, but could ask if they decided to seek help, are making appointments, etc. Due to state law and professional ethics, client records are held to high standards of privacy and confidentiality. The Student Counseling Center cannot release any information without signed authorization from the person. A person may be willing to allow their counselor to consult with a friend, family member, or concerned co-worker if there is a specific reason. Again, the best idea is to speak with the person about this directly.

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College of the Ozarks has zero tolerance for the violence of one person toward another. The College is committed to providing a safe, healthful workplace that is free from violence or threats of violence. Everyone shares in the responsibility of helping make our campus a safe place. We are all asked to assist in making the campus safe by being alert to activities that are suspicious, violent or potentially violent and promptly reporting such activity. The College does not tolerate behavior, whether direct or through the use of college facilities, property or resources that:

• Is violent; • Threatens violence; • Harasses or intimidates others; • Interferes with an individual's legal rights of movement or expression; or, • Disrupts the workplace, the academic environment or the College's ability to provide its services.

Violent or threatening behavior can include: physical acts, oral or written statements, harassing email messages, harassing telephone calls, gestures and expressions or behaviors such as stalking. Individuals who engage in violent behavior may be removed from the premises, and may be subject to dismissal or other disciplinary action, arrest and/or criminal prosecution. Violence in the workplace includes relationship violence that intrudes into the workplace, endangering a person in the relationship or others in the workplace. Relationship violence is physically, sexually, and/or psychologically abusive behavior that a household member or dating partner uses to establish and maintain control over another person. This applies to all College of the Ozarks work locations including offices, classrooms, work sites, vehicles, and field locations.

REPORTING REQUIREMENTS The College has established procedures that College faculty and staff must follow to report incidents of violence in the workplace, or to report concerns about situations that could become violent. These procedures have been created to ensure that incidents receive an appropriate and timely response.

REPORTING URGENT THREATS An urgent threat is where there is actual violent behavior, or where it appears that violent behavior is likely to take place, such as a verbal altercation that appears to be escalating. Examples of a direct threat: Fighting Destruction of property Person makes a statement that they are suicidal or homicidal Person makes a statement that they will harm someone Person displays a gun, knife, or other instrument that could cause harm Person makes a statement that they will go get a weapon Person is out of control by yelling, screaming, flailing arms, or throwing dangerous objects

Step 1: If you are a victim of a crime or observe a criminal act or a suspicious person on campus, immediately report the incident to Campus Security via the Campus Operator at extension 0 or 417-690-3000. Step 2: Alert your supervisor to the situation if possible. Provide the following information: 1. Nature of the incident, and if any weapons may be involved. 2. Very specific location of the incident. 3. Thorough description of person(s) involved or vehicles involved, including license plate number (if known). 4. Type of weapon if observed (e.g., handgun, knife, etc.) 5. Description of property involved. 6. Your exact location and phone number where you can immediately be called.

Violent, Criminal Behavior or Hostile Intruder

33

Assist Campus Security when they arrive by supplying them with all available information and ask witnesses or others involved to remain at the scene until interviewed. If you have contact with a violent or hostile person, or if guns or explosives are discharged, you should take the following steps to safeguard your safety and the safety of others. If the violent or hostile intruder is inside the building: 1. Immediately call 911 and then contact Campus Security via the Campus Operator at extension 0 or 417-690-3000. Do NOT

pull a fire alarm pull station as this would place innocent persons in harm’s way. 2. Only you can tell if it is safe to run from the building. If in doubt, don’t run, seek shelter where you are. 3. Lock the doors to the room you are in and turn off the lights and all audio equipment. 4. Stay out of sight of windows and doors. If possible, cover door windows or other such openings. 5. Remain calm and quiet. Stay in hiding until Campus Security or other law enforcement personnel gives notification that the

situation is safe. If the violent or hostile intruder is outside the building: 1. Run away from the area of the threat. 2. Keep objects or buildings between you and the intruder and do NOT run in a straight line. 3. Warn others not to enter the area. 4. Call 911 and then call Campus Security via the Campus Operator at extension 0 or 417-690-3000 to report the incident as

soon as possible. 5. If the intruder is near you and causing great harm to others, hide if at all possible.

REPORTING EMERGING OR POTENTIAL THREATS An emerging or potential threat is one where you believe a situation has the potential for becoming violent over time because it exhibits one or more of the violence warning signs. Warning Signs Threatening statements to kill/harm self or others,

direct or veiled. Changes in personality, mood or behavior.

References to or preoccupation with other incidents of workplace violence.

Excessive crying.

Intimidating, belligerent, insubordinate, defiant or challenging.

Decline in personal grooming.

Confrontational, angry, easily provoked, unpredictable, restless, or agitated.

Crosses behavioral boundaries.

History of violent, reckless, or antisocial behavior. Substance abuse.

Alleged fondness or fascination with firearms. Cultural issues – disgrace for failing.

Blames others for anything that goes wrong, with no sense of own responsibility.

Shows recent marked performance decline.

Serious stress in their personal life Financial Family

Marital problems

Step 1: Call Campus Security via the Campus Operator at extension 0 or 417-690-3000 to report the situation as soon as possible. Step 2: Alert your supervisor also to the situation.

SOMEONE WHO FEELS THREATENED Step 1: Call Campus Security via the Campus Operator at extension 0 or 417-690-3000 to report the situation as soon as possible. Step 2: Alert the head of your department (or his/her designee).

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ORDERS FOR VICTIM PROTECTION Orders for Victim Protection include the following types of court orders: Protection Order No Contact Order Restraining Order Anti-Harassment Order

If you have obtained an Order for Victim Protection that includes a College of the Ozarks location(s) as your residence, your school, your workplace, or other protected area: Step 1: Immediately provide a copy of the order to the College of the Ozarks Security Department. Call extension 3448 or 417-690-3448 to arrange to speak to a Security Officer in person to discuss the specific details of the order. Step 2: Alert your supervisor of the Order for Victim Protection. Step 3: Students should also notify the Dean of Students of the Order for Victim Protection.

WHEN AN EMPLOYEE MAY BE A PERPETRATOR Supervisors

Step 1: Contact the College of the Ozarks Security Department to discuss any actual, reported or suspected improper conduct and determine the course of action that is most appropriate.

Step 2: Document and maintain records of any times the employee may have engaged in inappropriate behavior or used College resources such as work time, electronic communication technologies, mail, etc. to engage in harassing, threatening or abusive behavior.

SUSPICIOUS PERSON

If you encounter or observe a suspicious person or activity, move to a safe area and contact Campus Security. Provide a thorough description of the person (gender, race, clothing, hair color, facial hair, tattoos, piercings, etc.) the type of vehicle (i.e., make, model, color, license plate number) they are driving if applicable, and their activity. If you can safely watch the person from a distance, do so and inform Campus Security of their actions, direction of travel, etc.

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5 TIPS FOR BEING A GOOD WITNESS 1. Do not jeopardize your safety 2. Pay close attention to details 3. Report only what you observe and hear 4. Write down observation details as soon as possible 5. Report your observations in a timely manner

SUSPECT DESCRIPTION FORM

(Place copy of form in places where it can be quickly accessed and filled out after the incident)

Campus Security extension 0 / 417-690-3000 or 911 (Taney Co. Law Enforcement)

Date of Event: Time of Event:

Gender: Male________ Female________

Race: White________ Black________ Asian________ Hispanic________

Skin Complexion:____________________________________________________________________________________

Height:__________ Weight:__________ Build: Thin/Average/Heavy Age:__________

Hair Color:__________ Hair Style:________________________ Beard/Mustache:______________________

Jewelry/Ear Rings/Body Piercings:______________________________ Eye/Sun Glasses:______________________

Scars/Marks/Tatoos:_________________________________________________________________________________

Hat:_______________________________________________________________________________________________

Coat:______________________________________________________________________________________________

Shirt:______________________________________________________________________________________________

Pants:_____________________________________________________________________________________________

Shoes:_____________________________________________________________________________________________

Weapon Description:_________________________________________________________________________________

Direction of Escape:__________________________________________________________________________________

What Did the Suspect Say?____________________________________________________________________________ ___________________________________________________________________________________________________

Accent:______________________________

Vehicle Make:___________ _______________________

Vehicle Model:___________ ________________________

Vehicle Color:___________ _______________________

Vehicle License Plate: _____________________

Body Style (e.g., 2-door; 4-door; convertible; van, etc.): __________________________________________________

Damage/Rust:___________________________________ _______________________________________________

Direction of Travel:__________________________________

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