Emotional Intelligence Quotient

Emotional Intelligence Test

Completion: January 24, 2017

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Table Of Contents

1Table Of Contents ...................................................................................................................................................... 2Summary ................................................................................................................................................................... 3Introduction ................................................................................................................................................................ 4Graphs ...................................................................................................................................................................... 7Details .......................................................................................................................................................................

14Strengths & Limitations ............................................................................................................................................ 15Advice .....................................................................................................................................................................

Table Of Contents 1/16Table Of Contents

© 2017 Psychtests.com All Rights Reserved Page 1 of 16

Summary

Many conceptions of emotional intelligence are divided into two main parts; aspects related to understanding anddealing with one's own emotions, and those related to understanding the emotions of others and handling socialinteractions. For many prominent EIQ researchers, the construct also includes broader traits such as motivation,interpersonal and other personal attributes (this is often called a mixed model). We chose to assess this constructusing both self-report questions and ability questions.

Overall ScoreEQ score = 140Percentile score = 99

140

Your score on this assessment is excellent. Overall, you are able to understand and deal with your own emotions,other people's emotions, and emotional situations in general. This skill likely contributes to your personal andprofessional success in many ways. Aside from helping you build relationships with others, research has shownthat a healthy EQ contributes to problem-solving ability, leadership ability, goal achievement, and professionalsuccess in general. Review the rest of your results to know which areas you might need to work on developing.

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"What really matters forsuccess, character,happiness and life longachievements is adefinite set of emotionalskills - your EQ - notjust purely cognitiveabilities that aremeasured byconventional IQ tests." -Daniel Goleman, Ph.D.

Introduction

In the late 1990's, emotional intelligence (EIQ) was one of the hottest buzz-phrases incontemporary psychology. In the business world, it became a hot topic, largely due to oneauthor's claim that a high EIQ was one of the best predictors of success in the workplace.In his 1995 book, Emotional Intelligence, Why it Can Matter More than IQ, author DanielGoleman used an early definition by researcher Peter Salovey which stated that theconstruct of EIQ includes knowing one's emotions, emotional self-control, motivation andpersistence, recognizing emotions of others, and successfully handling relationships.Goleman made some very strong statements in his book, including the suggestion that EIQis one of the main keys to success in life. He implied that emotional intelligence is at theroot of many of life's puzzles. Why are some smart people unsuccessful? Why do certainindividuals strike out at others in a violent manner? Why so some excel at managing others while others struggle?He hinted that EIQ was an answer to all these, and many others, of life's questions.

Since the birth of the concept in a 1985 thesis by Wayne Leon Payne, researchers have been working to discoverwhat factors play a part in emotional intelligence. Many conceptions of emotional intelligence are divided into twomain parts; aspects related to understanding and dealing with one's own emotions, and those related tounderstanding the emotions of others and handling social interactions. For many prominent EIQ researchers,including most notably Goleman and Reuven Bar-on, the construct also includes broader traits such as motivation,interpersonal and other personal attributes (this is often called a mixed model). For others, including Peter Saloveyand John Meyer and their colleagues, the latest models of EIQ are strictly related to the test-taker's abilities in thisarea (often called an ability model). Like the classical notion of intelligence, they feel that emotional intelligence is acognitive ability that can be accurately and concretely defined and measured.

Three main options exist in terms of how to assess EIQ:

Assess the related skills as you would traditional intelligence, with questions where the goal is to select thebest answer. This method works best with the ability model of emotional intelligence.Evaluate these skills through self-report, where the test-takers answer according to what they most likelywould do in a variety of situations. This works best with the mixed model of emotional intelligence.Create an assessment that combines these two techniques, and therefore utilizes both the ability model andthe mixed model of EIQ, while helping to overcome potential problems of both.

It appears that the mixed models and the ability methods of evaluating EIQ do not assess exactly the same thing. Infact, Mayer and Salovey themselves found that their assessment shares only 10% of the variance with Bar-on'sself-report measure of emotional intelligence (Mayer, Caruso, Salovey, 2000). This means that while they may besomewhat related, there is not enough overlap to justify using only one or the other. Since self-report and abilitymeasures can be seen as distinct elements, our assessment will include both forms but report scores for bothseparately. Both types of measures have been shown to have predictive value in different areas in a large numberof studies, so using both can create a measure that is effective in measuring success in a variety of areas.

Our definition of emotional intelligence is Mayer et al.'s (1999) definition:

Emotional intelligence refers to an ability to recognize the meanings of emotions and their relationships, and toreason and problem-solve on the basis of them. Emotional intelligence is involved in the capacity to perceiveemotions, assimilate emotion-related feelings, understand the information of those emotions, and manage them (p.267).

We chose to assess this construct using both self-report questions and ability questions. IMPORTANT NOTE: Thecombination of self-report and ability components in a test could result in contradictory results. A person mayunderestimate or overestimate their emotional intelligence, and therefore, show differences in their self-reportedand ability components of emotional intelligence. Please keep this in mind when reading your results.

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Graphs

Overall ScoreEQ score = 140Percentile score = 99

140

Emotional Competencies

84

0 100

Ability to identify emotions in self 100

0 100

Comfort with emotional expression 63

0 100

Comfort with emotional situations orpeople

89

0 100

Emotional Reflection 89

0 100

Emotional Regulation 75

0 100

Emotional Integration 81

0 100

Social Competencies

78

0 100

Adaptable Social Skills 81

0 100

Social Insight 76

0 100

Conflict-Resolution Knowledge 78

0 100

Graphs 4/16Graphs


Conflict-Resolution Behavior 83

0 100

Empathy 85

0 100

Ability to read body language 75

0 100

Flexibility 63

0 100

Drive

93

0 100

Goal-Setting 95

0 100

Striving 93

0 100

Self-Motivation 89

0 100

Self-Awareness 94

0 100

Stress Management

84

0 100

Coping Skills 77

0 100

Emotional Selectivity (Magnitude) 80

0 100

Emotional Selectivity (Precision) 89

0 100

Resilience 98

0 100

Graphs 5/16Graphs


Adaptability 96

0 100

Contentment 86

0 100

Positive Mindset 96

0 100

Extreme Rumination 20

0 100

Values Congruence 68

0 100

Self-Regard

88

0 100

Self-Esteem 93

0 100

Self-Confidence 85

0 100

Assertiveness 82

0 100

Self-Efficacy 91

0 100

Need for Approval 6

0 100

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Details

Overall Score(score: 140)

Overall capacity to dealwith emotions andemotional situations.

Your score on this assessment is excellent. Overall, you are ableto understand and deal with your own emotions, other people'semotions, and emotional situations in general. This skill likelycontributes to your personal and professional success in manyways. Aside from helping you build relationships with others,research has shown that a healthy EQ contributes to problem-solving ability, leadership ability, goal achievement, andprofessional success in general. Review the rest of your resultsto know which areas you might need to work on developing.

EmotionalCompetencies(score: 84)

Traits and skills that areessential to dealing withyour own as well as otherpeople's emotions.

The emotional competency aspect of the assessment reflects anunderstanding that as humans, we are emotional beings. Anemotionally intelligent person is open to understanding his or herfeelings, and can identify and deal with other people's feelings,both pleasant and unpleasant, with finesse. Most importantly,he/she is able to achieve a healthy balance between emotionalsuppression and unbridled emotional expression.

The following is a breakdown of your emotional competencies:

You have the ability to recognize your emotions based solely onthe physiological signals from your body.

Even when you are overwhelmed by different emotions, you areable to step back from the situation and objectively analyze yourfeelings.

You are comfortable expressing positive emotions, but are lessat ease with negative emotions.

Even if you trust someone, you still hold back from telling themhow you really feel. You rarely, if ever, show others your trueemotions.

You are able to face and deal with emotional situations andemotional people. You don't shy away from these potentiallyvolatile circumstances.

You don't stick your head in the sand when faced with apotentially uncomfortable situations, even if they might escalateinto a confrontation.

You take the time to reflect on your emotions. You "feel" yourway through a situation and allow your emotions to guide you.

You will heed your gut instincts or intuition on some occasions,but don't always give it the consideration it deserves.

You generally possess good self-control. You are able tomaintain your composure on most occasions and in mostsituations.

Some people, despite feeling negative emotions, are able to

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separate themselves from what they are feeling and put theiremotions in perspective. Others get caught up in the wave, andwill find themselves spiraling into more anger, sadness, ornegativity. The former appears to be the case with you. You areable to reverse or break a negative mood before it spirals out ofcontrol.

You have a multidimensional and in-depth understanding ofemotions - in your view, emotions are not just good or bad,positive or negative, intense or weak). You understand theprofoundness and complexity of emotions.

Your solid understanding of the complexity of emotions likelyenhances your interpretation of other people's emotions andbehaviors. You appreciate the possibility that while others'behavior may appear unpredictable and irrational, they may haveperfectly good grounds for the way they act. This skill helps youto evaluate any situation from a unique perspective and allowsyou to address the underlying issues, which makes interactionswith others much more effective.

Social Competencies(score: 78)

Traits and skills that areessential to humaninteraction.

Any relationship, whether personal or professional, must bemaintained or it risks falling apart. This group of competenciestakes into account traits and skills that are needed to maintainharmonious relationships with others - how to interact tactfully,how to behave appropriately, and how to make others feel at easein one's presence. These skills and traits not only allowinteractions to be more productive, they also make it easier to getalong with others.

The following is a breakdown of your social competencies:

Your ability to understand the motivation behind people'sactions allows you to adapt your own response more precisely.You know just the right thing to say or do to make interactionswith others more smooth and productive.

You have a reasonably good understanding of human nature, orcan at least predict, with relative accuracy, how people willrespond in certain situations. On most occasions, you are able totake context into consideration in order to understand why peoplebehave the way they do. In general, you seem to realize thatpeople's point of view can differ from yours, and that yourassumptions about others' motives may or may not be accurate.This helps you to keep an open mind and allows you to considerdifferent perspectives of a situation.

Your ability to interpret body language likely contributes to yoursocial insight. People won't always tell you the truth about whatthey are feeling, which is why your ability to read other people(posture, body position, gestures, facial expression, tone of voice)comes in handy. More often than not, we say more with ourbodies than we say with our words. With this type of informationat your disposal, you can adjust what you say and how youbehave around people in order to put them at ease.

Empathy is your strength - you can easily place yourself inother people's shoes, see the world from their point of view, andunderstand their feelings. Your ability to empathize makes it

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easier to create meaningful human connection.

While being able to empathize is great in general, it's alsoimportant to be able to create a distance between your emotionsand the emotions of others. Essentially, make sure to protectyourself, so that you don't internalize other people's struggles.Being able to understand someone's perspective or emotionalstate provides you with a lot of helpful information about theperson (and offer you insight on how you can help them) but it canbe overwhelming to actually experience other's emotions,especially negative ones. Remember, you cannot carry the weightof the world on your shoulders.

Although there are a few body language gestures that youmisread, for the most part, you are fairly skilled at reading non-verbal signals. With a little more knowledge and practice, you canhone this skill further. You try to be attentive to both verbal andnon-verbal language because you understand the concept thatactions speak louder than words. This skill is useful in yourinteractions with others and will help you better understand andempathize with people.

In order to better understand other people's body language, youmight want to start with being more aware of your own.Sometimes, part of our mannerism may have nothing to do withthe situation, but will be interpreted in a given context - like eyecontact. Someone who avoids eye contact, for example, couldlying or trying to hide something, but the case could also be thatthe person is incredibly shy. Essentially, if you want to improveyour ability to read body language, make an effort to consciouslypay attention to your own. You may find it easier to identify andinterpret similar gestures or mannerisms in others.

You recognize that there are many diverse ways to view theworld, and that there is no right or wrong opinion. Other people'sopinions may differ from your own but you are open to a variety ofperspectives.

You are relatively flexible. Teamwork - and getting along withothers in general - is less of a struggle for you when you areprepared to adjust and acquiesce to the needs of others. You arealso willing to give others the benefit of the doubt and theopportunity to prove themselves to you.

Your approach to managing conflict is very healthy; you almostalways resolve conflict in a mutually beneficial way.Disagreements are understandably uncomfortable, but you knowthat ignoring them or dealing with them too aggressively will getyou nowhere.

Drive (score: 93)

Traits and skills that areessential to goalachievement and success.

Emotionally intelligent people understand that self-improvement isa continuous process and therefore, are driven to achievewhatever they set their mind to. They are energized by theopportunity to move up or advance themselves in some way, andenjoy excelling at their chosen endeavor. They possess a truedevotion to their goals and want to watch their ideas, visions, and

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devotion to their goals and want to watch their ideas, visions, andobjectives come to fruition.

The following is a breakdown of the skills and traits related to yourlevel of drive:

With a strong level of self-motivation, you are more likely tohave a sense of purpose and to want to participate fully andwholeheartedly in everything you do. This boosts your satisfactionwith your life.

You are a proactive and practiced goal-setter. You regularly setshort and long-term objectives to achieve; in fact, you'd likely feelunproductive and aimless if you weren't actively pursuing somegoal.

Hard work and perseverance are essential to goal achievement,but so is the use of goal-setting techniques like breaking morecomplex goals into smaller objectives, setting challenging yetreasonable goals, and making sure to regularly evaluate yourprogress and make adjustments when necessary. You appear tomake use of these techniques on a frequent basis.

You are fully open to learning new things. You are likely alsowilling to accept and learn from feedback. You are curious aboutthe world and want to understand the underlying reasons whythings happen the way they do.

You seem to understand the value of failure in achievingsuccess. Failure may be discouraging, but you also recognize thatit can be a valuable learning opportunity. After experiencing afailure, you try to determine what went wrong and strive to avoidmaking the same mistakes in the future.

Part of healthy drive is the need to grow personally andprofessionally. You are always striving toward self-improvement.You recognize that there is always room for improvement.

You are highly self-motivated. You are able to find themotivation to try hard, do your best, and persevere in the face ofobstacles and challenges.

A bonus or encouragement from others can be helpful, but youwould prefer not rely on external incentives to keep you going. Inthe absence of external incentives (e.g. bonus or another kind ofreward, others pushing you to succeed), you will summon theenergy and courage to pursue your goals.

You recognize and accept your strengths and your failings.Most importantly, you use this self-knowledge to plan your lifeaccordingly. Self-awareness is more than knowing that you exist.It's a clear and conscious understanding and acceptance of bothyour strengths and your weaknesses.

When you find yourself feeling negative emotions, you canusually pinpoint the reason why. You know that your emotions andactions are not random. Most importantly, you recognize thatthese factors are entirely under your control.

Many people go through the motions in life, not trulyunderstanding why they take certain actions, make certaindecisions, or behave in certain ways. You, however, have a clear

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and conscious understanding of who you are and what you want.

Stress Management(score: 84)

Traits and skills that areessential to regulating andchanneling stress in ahealthy and productivemanner.

While a certain degree of stress is normal and can even enhancemotivation and performance, a delicate balance must bemaintained. Emotionally intelligent people are skilled atmaintaining their composure in hectic situations or withchallenging people. They are mentally tough, and are able toregulate their stress level before it reaches unhealthy proportions.

The following is a breakdown of your stress management skills:

Your general ability to cope with stress enhances your ability tokeep situations in perspective, to manage your emotions, and tosolve problems.

Even if a challenge or a change seems overwhelming, yourarely back down. You will implement strategies to cope, and findways to adapt.

Your positive mindset has helped you (and continues to helpyou) persevere, pursue your goals, and get ahead in life. You don'tjust prime yourself for success - through proactivity, visualization- you expect it. You refuse to allow doubt to get in your way.

You are able to let go of the aspects of your life that areunalterable, and proactively take charge of those that you do havethe power to change.

You have reached a level of tolerance that few people attain.You are able to let go of minor problems, and probably some ofthe major ones as well. You "live and let live" and don't make a bigdeal of things.

Challenges, setbacks, and hardships rarely, if ever, get youdown. You possess a high degree of resilience. After overcominga challenge, you are able to learn a valuable lesson from it andcome out of it as a stronger, wiser person.

One of the factors that contributes to and can boost yourresilience relates to the manner in which you view obstacles. Youview problems as a challenge to overcome, rather than as aninsurmountable hardship. People who are hardy see problems astemporary, and as opportunity to test their skills. Even insituations where a problem you face could be life-long, there arestill ways to lessen the psychological burden it has on you. Infact, research has shown that facing adversity and trauma canactually strengthen resilience.

You adapt easily to change. Like a chameleon, you able toadjust to whatever your circumstances require. When unexpectedchanges come up or you are required to take on a new task, youcan easily rework your approach and plans if necessary. Youhave likely had a range of experiences that allowed you todevelop your adaptability.

When life gets too predictable or routine, you get bored. Youhandle ambiguity with ease, and prefer to go with the flow,allowing circumstances to take you wherever they may. You don'tneed stability to be happy, and are likely not afraid to take risks.

You do not ruminate about your problems. You do not dwell on



negative situations for very long and will avoid over-thinkingissues in your life or otherwise give them more attention than theydeserve.

Major problems aside, you know not to obsess over minorissues. You recognize that obsessing over every little thing thatbothers you is a waste of time and energy.

Others may try to pressure you to cast aside your values, butyou will not be swayed. You stand by your beliefs, even if you'rein a situation where sticking to your convictions will result inridicule, rejection, or adverse reactions from others.

You are not someone who blindly obeys and conforms to whatothers expect of you. While it's sensible to question orders andrules, especially when following them could place yourself orothers at risk, simply ignoring them on a whim is also not the bestapproach. By all means, challenge the status quo when it comesto following rules and orders, but make sure you are doing so forgood reason, and not simply to rebel.

Self-Regard(score: 88)

Traits and skills thatcontribute to a healthyview of self.

The manner in which a person responds to emotionally chargedsituations, challenges, and difficult people depends a great dealon the degree to which they possess a positive self-regard. Everyaction a person takes, decision they make, and the manner inwhich they conduct themselves around others is a reflection ofhow they feel about themselves. Emotionally intelligent peoplepossess a healthy level of self-respect.

The following is a breakdown of your view of yourself:

You believe in your abilities, and that enables you to voice youropinions with certainty and assurance. Even if you feel you arecapable of accomplishing something but lack the resources, youwon't hesitate to speak up and ask for help.

You have very high and stable self-esteem. You believe thatyou have value, and view yourself in a positive way. Thiscontributes to strong a sense of self-respect. Even if others wereto try to bring you down, your self-esteem would still remainstrong.

You project a solid sense of self-value when interacting withothers, and this likely encourages people to treat you withrespect.

You are very self-confident and conduct yourself as such. Youtake action and make decisions with total assurance, speakboldly, and clearly give others the impression that you arecomfortable in your own skin.

You take ownership of your successes, and wholeheartedlyaccept the respect and praise that comes along with yourachievements.

You rely on your own judgment. This doesn't necessarily meanthat you ignore the opinions of others; it simply means that youtrust in your ability to accomplish things on your own without thereassurance of others.

You do not rely on others for approval and do not need others to



validate your worth. You may very well enjoy recognition, but youare your own cheerleader.



Strengths & Limitations

The following is a summarized version of your emotional intelligence (EIQ) results, categorized according toareas where you excel, areas where there is room to grow even more, and areas that you will need work onimproving.

EIQ competencies that you have mastered ·You are able to accurately identify the emotions you are feeling ·You are at ease dealing with emotionally intense situations or people ·You can easily adapt your social skills to different situations and people ·You are able to resolve conflict productively and effectively ·You regularly use your empathy to better understand others ·You are a very capable and smart goal-setter ·You are open to learning and self-improvement ·You are able to motivate yourself to overcome difficulties and challenges ·You have a thick skin and are able to bounce back from hardship ·You are highly adaptable ·You are quite content with your life ·You have an optimistic and hopeful outlook ·You have a strong sense of self-worth and self-respect ·You display unwavering self-confidence ·You are able to assert yourself when it is necessary ·You believe in yourself and in your ability to succeed ·You regularly reflect on your emotions and the information that they can offer ·You have a good understanding of the complexity and depth of your emotions ·You are self-aware, and have a profound understanding of who you are ·You don't sweat the small stuff, preferring to let minor annoyances go ·You pick your battles wisely, and will not engage in conflict over trivial issues ·You do not ruminate excessively ·You do not require or seek out other people's approval

EIQ competencies that you can cultivate further ·You are generally comfortable expressing your emotions, but there may be circumstances when you are not ·You can regulate your emotions under certain circumstances, but it can be a challenge ·You sometimes display good social insight, but can also misjudge people's motivations occasionally ·You are reasonably skilled at reading body language ·You are reasonably flexible and are generally open to other people's ideas and opinions ·You generally cope with stress reasonably well ·You are trying your best to live your life according to your values

EIQ competencies that require development & improvement ·No competencies to report in this category

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Advice

Social Competencies

Learn to use empathy. While you certainly can't fake empathy, you can increase your connection to otherpeople by truly listening and trying to put yourself in their shoes. Getting involved in helping people in some way(i.e. volunteering) can help, as the closer you get to a situation, the more you will realize the difficulties othersmight be facing

Hear people out. Refrain from making hasty or self-righteous judgments. Once we make a judgment aboutsomeone's behavior or feelings, we are less inclined to truly listen or understand what motivated or triggeredthem. In order to understand other people's behavior you need to be willing to listen objectively.

Don't fall victim to "The Fundamental Attribution Error". We as humans are forever trying to figure out thecauses of other's actions. All too often, we attribute misfortunate behavior on the part of others to dispositionalrather than situational factors. For instance, writing others off as jerks for snapping at you rather than looking forexternal causes such as being sick or having been fired that day. As a result, we are less forgiving than manysituations call for. Try to understand that others are under just as much pressure and stress as you are and as aresult, their behavior may not always represent who they are as people.

Keep a keen eye on body languge. It would be nice if we could take what everyone said to us at face value,but unfortunately, people are not always honest. We've all asked someone how they are and received a cursory,tight-lipped, "fine" as an answer, telling us the person is anything but fine. Their body language and tone of voicesays otherwise. While some people are very skilled at hiding their emotions or projecting false emotions, most ofus are not, particularly if the emotion is strongly felt. Be alert to the contradictions between what people say andhow they behave.

Deal with conflict in a timely manner. Having it out with a colleague or significant other in a public place or infront others is not the best idea - and neither is avoiding confrontation entirely. If you need to hash out a grievancewith someone, pick the right time and place. This can be difficult in the heat of the moment, but if you allowyourself to wait for a more opportune time (in private, after you have both calmed down) cooler heads will prevailand conflict resolution will be smoother. While it might be tempting and even somewhat cathartic to release youranger in the heat of the moment, chances are that you will regret it.

Be open to compromise. Conflict arises when two or more parties have opposing wants and needs. Of course,each party hopes that any agreed upon resolution will satisfy most if not all of their wishes. This may not alwaysbe the case however, and a refusal to make concessions will aggravate the conflict rather than alleviate it. Try tolook past your own self-interest and think of what is the best resolution to the conflict as a whole.

Mirror the other person's style. Within reason, try to utilize similar facial expressions, posture and choice ofwords. This will put the other person at ease and will minimize the differences between you. For instance, if youare speaking with someone who seems to have a more limited vocabulary than you, avoid using words that noteven an English major would be able to follow.

Nurture your mental and emotional flexibility. In today's world, the ability to get beyond black-and-whitethinking, to be open-minded with others, to change one's way of looking at events, and to focus on the bestsolution for a given situation is essential for success. Without flexibility and a willingness to consider theperspectives and feelings of others, you are creating additional, unnecessary obstacles for yourself.

Build meaningful relationships that teach you about human nature.If you're not sure how someone is feeling, ask for clarification (if it's appropriate); a simple "How are youfeeling?" or "Could you explain your perspective to me?" might do the trick.Put aside your own opinions and views, and look at the world through the other person's eyes.

Think before you speak. It's a simplistic and clichéd piece of advice, but it will save you from a lot ofembarrassment and regret. Before uttering a potentially loaded statement, ask yourself whether what you areabout to say is worth communicating. Will it be productive to the situation or the other person? What is the bestway to put it? Blurting out the first thing that jumps into your head might cause you to say something that you can'ttake back.

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Use "I" phrases. When expressing criticism, phrasing it from your point of view is essential. For example,instead of saying "You frustrate me when you show up late", send the message from the perspective of how itmakes you feel: "I feel frustrated when you're late because we miss out on some productive time. What can we doabout the situation?" Essentially, say how you feel, why, and ask the other person a question that leaves the ballin their court. "You" phrases are more likely to sound accusatory, which will put the other person on the defensive.

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Emotional Intelligence Quotient