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©2018 Michele Borba, Ed.D. Contact Dr. Borba for speaking at MicheleBorba.com. Follow her on Twitter @micheleborba 1 EMPATHY EDUCATION Why the Oher Side of the Report Card Matters By Michele Borba, Ed.D. micheleborba.com Empathy is seeing with the eyes of another. Listening with the ears of another and feeling with the heart of another.Empathy Is Teachable and Comprised of 3 Distinct Types “Empathy ABCs” Affective: Feeling what another person feels; Behavioral: Sensing what someone needs and responding compassionately; Cognitive: understanding another’s perspective or values but -not necessarily agreeing with them. And it lies on a spectrum from low to high. Empathy Education Starts with Understanding The Empathy Advantage Empathy is integral to education, mental health, promoting the moral virtues of kindness, compassion, justice, fairness, caring, it increases resilience, civic engagement, helps students become contributing citizens and creates more caring, inclusive, safe, trusting learning climates. And it reduces aggression, bullying, racism, violence, and hate. 7 Principles of Effective Empathy Education 1. Ongoing: Not a one-time lesson but a continual focus 2. Woven-in: Integrated into content, not tacked on. 3. Meaningful: Real & authentic so it’s touches heart & mind. 4. Internalized: Goal is adopting empathy competencies as habits. 5. Student-Centered: Child’s needs, not curriculum, drives lessons. 6. Relationships: Empathy breeds in a culture of respect & caring. 7. Empathic Leadership: Modeling, expected and core to leader’s vision, purpose, style and interactions. Points to Help Staff Recognize that Empathy Matters “The culture and parenting styles are changing and do not support empathy.” “Yes, we can because empathy is teachable, and comprised of nine competencies.” “The empathy demise is happening to OUR students, too!” “Students are hurting, afraid, and can’t learn if they don’t feel safe.” “We can think big, but we’ll start with small steps and keep going forward.” “Empathy education is woven in or integrated into lessons and not another program.” “Empathy has research-driven data to support the outcomes we seek for our students.” “Empathy aligns with our 5Ps: principles, procedures, practices, policies, people.” “It’s the best antidote to aggression, bullying and hate.” “The most memorable teachers and lessons are empathy driven.” “It prepares students for the 21 st century, 4th industrial revolution, and global world.” “It helps kids develop empathetic mindsets so they see themselves as caring and want to make a positive difference on the world.” “It creates the kind of people we hope and want our students to become.” “It’s the right thing to do and a moral imperative that we help our students reach their full potential as just, caring, contributing citizens. If we don’t cultivate their empathetic capabilities then who will?” BRAVE STAFF CHATS: What behaviors are students catching from us? How can we model empathy to our students? What sort of people do we want our students to become?” What’s our first step to success? How will we know when we are making an impact? Empathy Staff Resources UnSelfie, Michele Borba The Road to Character, Brooks The Altruistic Personality, Oliner The Path to Purpose; Damon Generation Me, Twenge iGen, Jean Twenge The Trophy Kids Grow Up, Alsop Shadow a Student Challenge College of the Overwhelmed, Kadison The Nature of Prejudice, Allport Nobody Left to Hate, Aronson The Science of Evil, Baron-Cohen Savage Spawn, Kellerman Why They Kill, Rhodes Aggression Replacement Therapy, Arnold Goldstein Restorative Justice in Chicago Public Schools Made to Stick, Health A Long Walk to Water, Parks The Empathetic Civilization, Rufkin End Peer Cruelty, Build Empathy,

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Page 1: Empathy Education Handouts July2018...• Empathy reduces aggression and boosts prosocial behaviors (Einsenberg, 2010) and may be our best antidote to bullying and racism (Santos,

©2018MicheleBorba,Ed.D.ContactDr.BorbaforspeakingatMicheleBorba.com.FollowheronTwitter@micheleborba

1

EMPATHYEDUCATION WhytheOherSideoftheReportCardMatters

ByMicheleBorba,Ed.D.micheleborba.com

“Empathy is seeing with the eyes of another. Listening with the ears of another and feeling with the heart of another.”

EmpathyIsTeachableandComprisedof3DistinctTypes“EmpathyABCs”Affective:Feelingwhatanotherpersonfeels;Behavioral:Sensingwhatsomeoneneedsandrespondingcompassionately;Cognitive:understandinganother’sperspectiveorvaluesbut-notnecessarilyagreeingwiththem.Anditliesonaspectrumfromlowtohigh.EmpathyEducationStartswithUnderstandingTheEmpathyAdvantage

Empathyisintegraltoeducation,mentalhealth,promotingthemoralvirtuesofkindness,compassion, justice, fairness, caring, it increases resilience, civic engagement, helpsstudents become contributing citizens and creates more caring, inclusive, safe, trustinglearningclimates.Anditreducesaggression,bullying,racism,violence,andhate.7PrinciplesofEffectiveEmpathyEducation

1. Ongoing:Notaone-timelessonbutacontinualfocus2. Woven-in:Integratedintocontent,nottackedon.3. Meaningful:Real&authenticsoit’stouchesheart&mind.4. Internalized:Goalisadoptingempathycompetenciesashabits.5. Student-Centered:Child’sneeds,notcurriculum,driveslessons.6. Relationships:Empathybreedsinacultureofrespect&caring.7. EmpathicLeadership:Modeling,expectedandcoretoleader’s

vision,purpose,styleandinteractions.PointstoHelpStaffRecognizethatEmpathyMatters

• “Thecultureandparentingstylesarechanginganddonotsupportempathy.”• “Yes,wecanbecauseempathyisteachable,andcomprisedofninecompetencies.”• “TheempathydemiseishappeningtoOURstudents,too!”• “Studentsarehurting,afraid,andcan’tlearniftheydon’tfeelsafe.”• “Wecanthinkbig,butwe’llstartwithsmallstepsandkeepgoingforward.”• “Empathyeducationiswoveninorintegratedintolessonsandnotanotherprogram.”• “Empathyhasresearch-drivendatatosupporttheoutcomesweseekforourstudents.”• “Empathyalignswithour5Ps:principles,procedures,practices,policies,people.”• “It’sthebestantidotetoaggression,bullyingandhate.”• “Themostmemorableteachersandlessonsareempathydriven.”• “Itpreparesstudentsforthe21stcentury,4thindustrialrevolution,andglobalworld.”• “Ithelpskidsdevelopempatheticmindsetssotheyseethemselvesascaringandwanttomakeapositivedifferenceontheworld.”

• “Itcreatesthekindofpeoplewehopeandwantourstudentstobecome.”• “It’stherightthingtodoandamoralimperativethatwehelpourstudentsreachtheirfullpotentialasjust,caring,contributingcitizens.Ifwedon’tcultivatetheirempatheticcapabilitiesthenwhowill?”BRAVESTAFFCHATS:Whatbehaviorsarestudentscatchingfromus?Howcanwemodel

empathytoourstudents?Whatsortofpeopledowewantourstudentstobecome?”What’sourfirststeptosuccess?Howwillweknowwhenwearemakinganimpact?

EmpathyStaffResources• UnSelfie,MicheleBorba• TheRoadtoCharacter,Brooks• TheAltruisticPersonality,Oliner• ThePathtoPurpose;Damon• GenerationMe,Twenge• iGen,JeanTwenge• TheTrophyKidsGrowUp,Alsop• ShadowaStudentChallenge• CollegeoftheOverwhelmed,Kadison

• TheNatureofPrejudice,Allport• NobodyLefttoHate,Aronson• TheScienceofEvil,Baron-Cohen• SavageSpawn,Kellerman• WhyTheyKill,Rhodes• AggressionReplacementTherapy,ArnoldGoldstein

• RestorativeJusticeinChicagoPublicSchools

• MadetoStick,Health• ALongWalktoWater,Parks• TheEmpatheticCivilization,Rufkin

• EndPeerCruelty,BuildEmpathy,

Page 2: Empathy Education Handouts July2018...• Empathy reduces aggression and boosts prosocial behaviors (Einsenberg, 2010) and may be our best antidote to bullying and racism (Santos,

©2018MicheleBorba,Ed.D.ContactDr.BorbaforspeakingatMicheleBorba.com.FollowheronTwitter@micheleborba

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THEEDUCATIONALLEADER’SROLEINEMPATHYEDUCATION2CrucialQuestionsanEducationalLeaderShouldAsk

1. Whichempathycompetenciesarewealreadyaddressing?Educationalleadersmayfailtoalreadyexistingpracticesandprogramsthatsupportempathysuchassocial-emotionallearning,servicelearning,charactereducation,mindfulness,debate,theatre,cooperativelearning,conflictresolution,andrestorativejustice.Considerwhatyoualreadyhaveinplace,alignthosepracticeswiththeninecompetenciesandthenlistwhichonesmissinginteachertrainingorimplementation.

2. Whichcompetenciesmightbenefitourstudents?Checkbehaviorreferrals,listentostaffandcounselorsandheartheirconcerns,askparentswhatworriesthemabouttheirchildren,butalsoholdstudentfocusgroups.Askolderstudentswhichhabitsdotheyneedtosucceedinschoolandlife.Chooseskillsthatyourstudentsandcultureneeds.Empathyeducationisnotacookie-cutterapproach.

6QuickWaysEducationalLeadersCanGaugeEmpathyEducation

1. WalkYourHalls.Areyouseeinglaughter,conversation,smilesandinclusion?Empathybreedsincaringcultures.

2. DoaSchoolMap.Eachstudentmarkshotspots“schoolsafetyconcernsorwherebullying,aggressionhappen”andcoldspots:placesyoufeelsafeorwouldgotoifthereisaproblem.”Howmanyhotspotsdoyouhave?Boostadultsupervision.

3. DiscoverSafetyNets.Eachstudentwritesnamesofpeerand/oradulttheywouldgotoifaproblemona3x5card;canbedoneanonymously.Empathyneedstrustandcaring.Makesureeverystudenthassupport.

4. LunchBunchFocusGroups.Periodicallydinewithstudentscanaskthemtheirpeers’perceptionsabouttheschool.“Whatsuggestionscouldwedotomakeourschoolbetter,safer,morecaring?”“Whatdowestandforinthisschool?”

5. ConductStudentSurveys.OneQuestion:Studentsfeelincluded-notostracizedormarginalized.(Test–lookincafeteria,playgrounds)

6. Ask1Question.“Whowillyouplaywithatrecess?”or“Whowillyousitwithatlunch?”Nowchecktoseewhichstudentsarenotonanyone’slist.Whatwillyoudotohelpthosestudentsconnectandfitit?

WhyEmpathyEducationIsCrucial[SeeUnSelfieIntroduction].• U.S.teensarenow40%lowerinempathythanthreedecadesago(Konrath,2012).• Asempathyhasdipped,narcissismratesincreased58%(Konrath,2012).• Empathyreducesaggressionandboostsprosocialbehaviors(Einsenberg,2010)andmaybeourbestantidotetobullyingandracism(Santos,2011).

• Empatheticstudentsdisplaymoreclassroomengagement,higheracademicachievementandbettercommunicationskills(Jones2014).

• Empathyisthefoundationofasafe,caring,inclusivelearningclimate(ASCD).• Empathyboostsemployability;namedtopforGlobalEconomicForum.:Forbesurgescompaniestoadoptempathy&perspective-takingprinciples;HarvardBusinessReviewsaysitisofthe“essentialingredientsforleadershipsuccessandexcellentperformance.

CourageousConversationstoStartEmpathyEducationImplementation

• Howcanwebuildempathyamongstone-anotherwithinourbuildingordepartment?(Stressedadultswhoneedempathyhaveahardtimenurturingempathyforkids).

• ChangestartswithWHY.ImplementationistheHOW.Let’snotreinventthewheel.Whatareexistingstrategies,procedures,policiesthatsupportempathybuilding.Listthem.

• Whatexistingpolicies,procedures,practicecounterempathybuilding(forinstance:shame-baseddiscipline).Isthereawaytoimplementmorerestorativepractices?

• Whataresomeofthebestteachingpracticesorworkplacehabitswecantakeonthisyearthatwouldincreaseachievement/productivityANDempathy?

9 Empathy Competencies

1.EmotionalLiteracy,sochildrencanrecognizeandunderstandingthefeelingsandneedsofthemselvesandothers.2.MoralIdentitysochildrenwilladoptcaringvaluesthatguidetheirintegrityandactivateempathytohelpothers.3.PerspectiveTakingsochildrencanstepintoothers’shoestounder-standotherpeople’sfeelings,thoughts,andviews.4.MoralImaginationsochildrencanuseliterature,filmsandemotionallychargedimagesasasourceofinspirationtofeelwithothers.5.Self-Regulationtohelpchildrenlearntomanagestrongemotionsandreducepersonaldistresssotheycanhelpothers.6.PractieKindnesstoincreasechildren’sconcernsaboutthewelfareandfeelingsofothers.7.Collaborationtohelpchildrenworkwithotherstoachievesharedgoalsforthebenefitofall.8.MoralCouragetoemboldenchildrentospeakout,stepinandhelpothers.9.AltruisticLeadershipAbilitiestomotivatekidstomakeadifferenceforothers,nomatterhowsmallitmaybe.©2016MicheleBorbaUnselfie:WhyEmpatheticKidsSucceedinOurAll-About-MeWorld.9

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©2018MicheleBorba,Ed.D.ContactDr.BorbaforspeakingatMicheleBorba.com.FollowheronTwitter@micheleborba

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WHATEMPATHYEDUCATIONLOOKSLIKE Thereisnoone“right”approachtoEmpathyEducationnorisitacookie-cutterconceptinwhichyouborrowempathystrategiesfromanotherschooltomakeityourown.Bestapproachesarealwaysculture-drivenandhome-grown,butimplementingprovenempathy-buildingpracticesisalwayskey.HerearethingstolookforthattellaneducationalleaderthatempathyisimplementedbasedonthenineessentialcompetenciesofempathyfromUnSelfie:WhyEmpatheticKidsSucceedinOurAll-About-MeWorldEMPATHYCOMPETENCY1:EmotionalLiteracy

Beforestudentscanempathize,theymustbeabletoreademotions.Studentsabletorecognizefeelingsarebetteradjustedemotionally,morepopular,moreoutgoing,andmoresensitiveingeneral(Goleman,1995).Theyalsoscorehigheracademicallyandaremoreresilient(Gottman,1997).Butresearcherswarnthattoday’sdigitalworldisreducingstudents’abilitiestorecognizehumanemotions,andjeopardizingtheirempatheticcapacities(Uhis,2014).One-to-onecomputingmakesteachingthisfirstcompetencyvital.Empathybreedsincaringcultures,requiresfacetofaceconnectionandopportunitiestostudentstoconnectandlearntoreadandidentifyemotions.Lookfor:

• Activitiesthatencourageface-to-facecommunication,helpstudents’identityandunderstandfeelingsinthemselvesandothers,andnurturecaringconnections.

• Laughter,smilesandincludedstudents.• Teachernurturingacaringandrespectfulcommunity:smiling,engaged,connectedwithstudents• Furniturearrangedtoencouragecommunication.• Studentshaveopportunitiestoconnect(pairedsharing,cooperativelearning,partnerships,dialogues,discussions).• Teacherswithstudentsandengagedincaringrelationships.• Teachersusingemotionvocabularyasnaturalpartsoflessons(“HowdoyouthinkCharlottefeels?”)• Studentslearningtoreadandidentifyemotions(morningritualstopointhowtheyfeelonachartorstudentsidentifytheir

feelingsbeforeandaftereachrecitalortest,logtheirfeelings).• Teachershelpingstudentsidentifyhowothersfeelsuchaspeer“EmotionCheck-Ins”byobservingtheirpartner,guessing

thefeelingandofferingsupportifneeded(“I’mhereforyou”).• Pairedsharing,discussionsandclassmeetingstoincreasestudents’sensitivitytoemotioncues,nurturecaringconnections

andlearnemotionalliteracy.• ProgramslikeRULER,RootsofEmpathy,SEL,SecondStep,MoodRoomsthatincreaseemotionliteracy.

HowisyourstaffhelpingstudentslearntheirEmotionABCs?EMPATHYCOMPETENCY2:MoralIdentity

Achild’sinnervaluesystem,ormoralidentity,caninspireempathy,shapecharacter,andmotivatecompassion.Thefirststepishelpingstudentsdefinethemselvesaspeoplewhovalueothers.Kidsaremorelikelytolearnmoralidentitywhenadultsmodel,instructandexpectthemtocareaboutothers(Oliner,1992).Thatposesaprobleminourculturewithanincreasingvoidinmoralrolemodels,buteducatorsarehelpingstudentsdevelopethicalcompasses.Lookfor:

• Clearbehaviornormsthataddressrespect,caring,empathy,kindness,socialresponsibility• Strategiestohelpstudentsadoptcaringvaluesthatguideintegrityandactivateempathytohelpothers.• Studentscreatingclassmantras:“Wehelpeachother.”• AssignedessaysthathelpstudentsdefinewhotheyareandwhattheystandforsuchastheCapstoneProject.• Memorizingweeklykindnessorcharacterquotes,andthenchoosingonefortheirpersonalmantra.• Journalingquotesthatresonateswithstudents.“Ithelpsyoudiscoverwhatyoustandfor,”ateentoldme.• Teacherswhopraisestudentsforcharacternotjustacademicachievementtodevelopingempatheticmindsets.• Watchstaffandyourbehavior.Areyoumodelingmoralidentityandwhatyouhopestudentscopy?

Aquickassessmentifstudentsaretakingyourschool’smissiontoheartisaskingrandomkids:“Whatdowestandfor?Howareyouexpectedtobehave?”?Theiranswersspeakvolumes.

Page 4: Empathy Education Handouts July2018...• Empathy reduces aggression and boosts prosocial behaviors (Einsenberg, 2010) and may be our best antidote to bullying and racism (Santos,

©2018MicheleBorba,Ed.D.ContactDr.BorbaforspeakingatMicheleBorba.com.FollowheronTwitter@micheleborba

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EMPATHYCOMPETENCY3:PerspectiveTaking

Perspectivetakingisthecognitivesideofempathyandiscrucialfor21stcenturystudents.Whetherit’sconnectingstudentsacrosstheglobethroughtechnology,debatinganissuefromtheotherside,orseeingAmericanRevolutionfromBritishpointofview,perspectivetakingcanstretchstudents’horizonsandtransformtheirviews.Sciencealsoshowsthatthemostmemorablelessonsareoftenbasedonthisthirdempathycompetency(Heath,2008).Lookfor:

• Lessonsthatencouragestudentstoexperienceanother’sfeelingsandseetheworldthroughothers’eyes.• Steppingintoanother’sshoes(literallyorcognitively)tohelpstudentsunderstandothers.(AnEnglishteacher’stestfor

RomeoandJulietusespapershoecutoutsdepictingeachcharacter.Studentsstepontoeachcutoutandtellthecharacter’sviewsandfeelings).

• Wideningstudents’empathyzonestoencouragethemtodoa24-hourhungerstrike(withparentalblessings)tounderstandpoverty.(Manynowvolunteeratafoodbank).

• UsingRestorativePracticestohelpstudentoffendersdevelopempathyfortheirvictimsandstrengthenperspectivetaking• Disciplinethatrequiresstudentstodescribetheirconflictfromtheotherchild’sview.• Teachersaskingquestionssuchas:“Howwouldyoufeelifthathappenedtoyou?”candowonderstostretchperspectives.• Theatre,roleplayingormusicopportunitieswherestudentscanjourneyintootherworlds.• Fieldtripstoimmersiveexperiencessuchasmuseumswherestudentscan“see”and“feel”otherworlds.

Whatwaysareyouseeingteachershelpkidsstepintoothers’shoes?

EMPATHYCOMPETENCY4:MoralImaginationScienceprovesthatreadingliteraryfictionlikeWonderorTheGrapesofWrathcanenhanceempathyandhelpstudentstofeel“with”thecharacters(Mar,2009).Ourbrainsevenmirrortheiractions,sowe“do”whatthecharactersdo.Emotionallychargedfilmsandimagescanalsopromptempatheticfeelingsandevenencouragecharitablegivingiftheyaremovingandtransformative(Barraza,2015).Lookfor:

• Useofemotionallychargedimagesandfilms,orbookstohelpstudentsjourneyintootherworlds.• Lessonsthatusebooksorfilmtohelpstudentsgraspdifferentviews.• Ensuringthatnews,books,filmofferdifferentviewsanddiversity.• Usingrivetingpaintingstohelpstudents’graspdifferentartists’perspectives.• Assignedreadingthathelpstudentsstepoutoftheircomfortzonestoexplorelivesandbeliefsdifferentfromtheirown

andjourneyintonewworlds.Askstudents:“Whichbooksshouldbeassignedreadingandwhy?”Theiranswerscanguideyourschool’sliteraturechoices.EMPATHYCOMPETENCY5:Self-Regulation

Self-regulationallowskidstokeeptheiremotionsinchecksotheycanrecognizeothers’feelings,empathizeandthencalmlythinkofhowtohelp,butitalsoboostsacademicsperformance.ManagingemotionsisabetterpredictoroftheiracademicachievementthanIQ(Lehrer,2009).Anda40-yearstudyfoundthatchildhoodself-controlstronglypredictsadultsuccess,inpeopleofhighorlowintelligenceandrichorpoor(Moffitt,2011).Lookfor:

• Strategiesthathelpstudentsmanagestrongemotionsandreducepersonaldistresssotheycanfighttheempathygapcanhelpothers.

• Teachingchildrenhowtorecognizetheirstresstriggersandsignsbeforethey’reinoverload.• StrategiessuchasCalmDownCorners,MoodRooms,andStressBoxestohelpchildrenself-regulate.• Teachingstrategiessuchasbellybreathing,meditation,yogaormindfulnesstoreducestressandnurtureempathy.

Whatisyourschooldoingtohelpkidsself-regulateandadoptitasahabit?Howcanyouhelpteacherslearnscience-backedmethodsandtryempathy-buildingapproaches?Anunprecedentedriseinyouthdepression,anxiety,traumaandconcernforsafetygiveurgencyforteachingthisfifthcompetency.EMPATHYCOMPETENCY6:PracticingKindness

Beingkindiswhathelpschildrentuneintootherpeople’sfeelingsandneeds,trustmore,stepoutoftheirownskinstounderstandothers,andbecomemore“We,”less“Me”oriented.Eachkindactnudgeskidstonoticeothers(“Iseehowyoufeel”),care(“I’mconcernedaboutyou”),empathize(“Ifeelwithyou”),andhelpandcomfort(“Letmeeaseyourpain”).Practicingkindnesscanalsochangechildren’sself-imageandbehavior.Ifachildseesherselfaskind,sheismorelikelytoactkindlyandwhyeducatorsmusthelpstudentsdevelopcaringmindsets.Lookfor:

• Strategiesthathelpstudentsroutinelydevelopandexercisecompassionsoastoincreasetheirconcernaboutthewelfareandfeelingsofothers.

• Teachersdeliberatingmodelingorintroducingkindnesssostudentssee,hearandpracticekindness.

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©2018MicheleBorba,Ed.D.ContactDr.BorbaforspeakingatMicheleBorba.com.FollowheronTwitter@micheleborba

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• MorningGreetingswithsmiles,handshakesandeyecontact.KindnessAmbassadorsmeetpeersattheschoolentrancewithfriendlygreetings,“HighFiveHallways”duringpassingtime.Encouragesimplekindnessroutinesinvolvingstudents.

• Encouragingstudentstodokindactsorencouragingthemcharttheirkindacts.“Noactofkindness,nomatterhowsmall,iseverwasted.”Aleader’sjobisensuringthatstudentstakethosewordstoheart,EMPATHYCOMPETENCY7:Collaboration

Empathyisneverasolitaryact:it’sonlywhenweletgoofourself-centerednessandfeelwithothersthatourheartsopen.Workingtogetheroncommongoalscanhelpstudentsmakethatcrucialshiftfrom“Me”to“We.”Those“us”-typeexperiencesandsensitizethemtothosewhomaybedifferentorhaveconflictinginterests.Thiscompetencyalsobroadensstudents’socialspheres,soitpreparesthemfordiverseworld.Lookfor:

• Opportunitieswherestudentsworktogetheroncommongoals,practicecollaborativeskills,shift“I,Me,Mine”thinkingto“We,Our,Us,”andbroadentheirsocial-spheres.

• Promotinginclusion(ChallengeDay,Lunch-BunchGroups,Mix-It-UpLunches,BASETeams,FamilyGroups).• Teachingsocial-emotionalandempathyskillsthatpromoteteamworkskillssuchashowtoencourage,reduceconflicts,and

disagreerespectfully.• Ongoingsocial-skillskill-buildinglessonsthathelpchildrendevelopsocialskills,friendship-making,includeothers.(Check

behaviorreferralsandchatwithteacherstodeterminewhichskillsyourstudentsneedandthencreateaschool-wideimplementationplan).

• UsingongoingcollaborativepracticeslikeCooperativeLearningenhancesachievementandpolishesempathyskillslikelisteningforfeelings,resolvingconflicts,andperspectivetaking.

• Stressingsportsmanshipbothonandofffields.• ConflictResolutiontohelpstudentsworktogethertosolveproblems.• JigsawLearningstrategies(EliotAaronson)toreduceracialconflictandhelpbitterkidslearntocareabouteachother.

Hint:Choosingonecooperativestructureayearasaprofessionallearningfocusandpracticingitinstaffmeetingsincreasesthelikelihoodofeffectiveimplementationandempathygrowth.EMPATHYCOMPETENCY8:MoralCourage

Moralcourageistheinnerstrengththatmotivateschildrentoactontheirempatheticurgesandhelpothersdespitetheconsequences.It’snotalwayseasy,sometimestherearerisks,butthesechildrensticktheirnecksoutforjusticeandcompassion.TheyareUpstanders-theempathicelite-andtheystandupforothersbecausetheyknowdeepdownit’stherightandcaringthingtodo.Couragealsoincreasesstudents’resilience,creativity,confidence,willpowerandschoolengagement,andisteachable.Facingfeartakescouragebuteachstephelpskidsdiscoverinnerstrength,andstartswithencouragementfromempatheticeducators.

• Strategiesthathelpstudentsunderstandmoralcourage,findinnerstrength,andlearntospeakupforothers.• OpportunitiesforstudentstopracticeUpstanderskillssotheybecomehabitssuchasrole-playing,teachingyoungerkids,

andpresentingthemtopeersinassemblies.• Debate,engagingclassdiscussions,SocraticDialogue,andCivicDiscoursetohelpstudentsfindtheirvoiceandpractice

speakingout.• Herolessonsthathelpkidsrecognizethatevenordinarypeoplelikethemselvescandoextraordinarythings(whetherit’sin

historylikeGandhiorMandela,infiction:DorothyGaleorHarryPotter;orinreallifelikeveteransorfirstresponders).AskyourstaffhowtheyhelpstudentslearnUpstanderstrategiestoassistbulliedpeersorthosetreatedunfairly.

EMPATHYCOMPETENCY9:AltruisticLeadership,ServiceandStewardship

EncouragingstudentstohelpotherscanactivateempathyaswellashelpthemseethemselvesasChangemakers:individualswhomakepositivechangesandinspireotherstofollow.Giving-notreceiving-iswhatmakeskidshappier,healthier,lessstressed,andfeelbetteraboutthemselves(Luks,2010).Whenkidsseetheimpactoftheircaringtheyrealizetheycanmakeadifference.Thebestnewsisthateverystudenthasthepotentialtomaketheworldabetterplace,thatisifweprovidetherightexperiences.Lookfor:

• Opportunitieswherestudentspracticeleadershipsotheylearntoseethemselvesascontributingcitizens.• Leadershipopportunitiesforstudentsofallagestotakechargeandidentifytheirleadershipstyle.• Communityserviceprojects-whetherbringingtoystoashelterordeliveringbookstoaseniorhome-wherekidsseethe

worldthroughother’seyesandpracticecontribution.• DesignThinkingwherestudentstakeonproblemsinmanageabledoses,stretchdeeperpersonalunderstandingofthe

peopleinvolvedanddesignempathy-basedsolutions.• ProjectBasedLearningtoopenstudents’eyestoglobalissues,andthencollaborate,identify,andsolvereal-worldproblem

using21stcenturytools.Whatisyourschooldoingtohelpallstudentsrealizetheycanmaketheworldabetterplace?Whichstudentsareyouoverlooking?

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©2018MicheleBorba,Ed.D.ContactDr.BorbaforspeakingatMicheleBorba.com.FollowheronTwitter@micheleborba

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HOWTODEVELOPANEMPATHY-CENTEREDSCHOOL8TenetsEducationalLeadersUsetoBuildStrongEmpathy-FocusedSchools

“A great leader has ‘compelling modesty’, is more we-centric, not I centric, is quiet, humble, calm and aims for the common good.” – Jim Collins, Good to Great

Creatinganempathy-basedschoolisnotquickandoftenisyearsinthemaking,butempathyquestalwaysisakeyfocus.Thougheachschoolvaries,herearefourtenetsthatstrongeducationalleadersdotocreatestrongempathy-centeredschools.TENET1:StrongEducationalLeadersDevelopSafe,Caring,Inclusive,EquitableLearningClimates

Empathybreedsinasafe,trustingenvironmentandisthefoundationtothewell-beingofaschool.Strongeducationalleadersmaketheschoolcultureandclimateatoppriority.

• Continuallyassessstaff,students,parentsandthecommunityastotheirperceptionsofschoolsafety,caringandorderliness.Doallconstituentsperceivetheschoolenvironmentassafe,secure,caringandorderly?

• Atleastonceayearcollectdatafromstudentsviafocusgroups,questionnairesandanonymousbullyingsurveysastowhethertheyfeelsafe,respectedandcaredaboutatschool.

• DoquickperiodicWalk-Throughsoftheschooltogaugeifitissafeandorderly.Dostudentsandstaffappearhappy,includedandengaged?

• Holdquickconversationsamongstaff,parentsandstudentstoassesstheirinputandsuggestionsforimprovement.• PeriodicallyexamineEasy-to-GatherQuantitativeDatatomonitoryourschoolclimateincluding:disciplinereferrals,

detentions,suspensions,expulsions,tardies,truancies,bullyingincidents,parentorcommunitycommunicationregardingschoolsafetyconcerns,andstudentinteractionswithcounselorsandguidancedepartmentrelatedtoschoolsafetyorcommentsandsuggestionsaboutsafetysubmittedtoyourschool’swebsite.Makeeffortstoaddressandremedyareasidentifiedbystudents,parentsandstaff.

• Atleastonceayearreviewstudentsurveyresultson“happiness”orattitudinalsurveyresults(forinstance,GallupStudentPoll;Gallup,2013).

• Identifyyourmarginalizedormorevulnerablestudentswhomaybefeelexcludedortargetedbybulliesandcreate“safetynets.”Assignstafftomonitoror“watchout”forthemorallocatespaces/roomsas“safezones”toseekcomfort.Seekguidanceofcounselorsorpsychologisttohelpbuildtheirconfidence,learnsocialskillsorbullyingpreventionstrategies.Holdongoingstaffconversationsastohowtohelpallstudents(especiallythoseidentifiedasmarginalized)fitin,feelcaredaboutandsafe.

TENET2:StrongEducationalLeadersWalkandTalkEmpathyandModelTheirMission

“Simply paying attention allows us to build an emotional connection. Lacking attention, empathy hasn’t a chance.” – Daniel Goleman, Social Intelligence: The New Science of Human Relationships

Anempathy-centeredschoolincludesadultinteractions.Tuneupyourempatheticleadershipstyle.Anempatheticleader…

• Promotesapositiveempathiccultureandmakeseachpartoftheschoolasafehavenbuiltontrust.• Engagesindialoguesanddebate,notcoercion.HoldBraveConversationswithstaffsotheyknowlisteningis“two-way.”• Leadswithquestions,notanswers.Seekstounderstand,notblame.• Focusesonwhatwecanbegreatat,notfailings.• Createsateam“we-centered”approachandequitablecollaboration.(Empathyunderliescollaboration).• Isadeeplistenerwhotriestounderstand;withholdsjudgments.• Ispeople-centeredandinvestsinthewell-beingofbothstudentsandstaff;peopleandrelationship.• Modelsthenineempathycompetenciessothestaffandstudentrecognizethatyouwalkthetalk.

BRAVEREFLECTION

Whatareyoudoingtoshowyourstaff,studentsandparentsthatyouwalkandtalkempathy?

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TENET3:StrongEducationalLeadersHelptheStaffUnderstand“Why”EmpathyMattersSoTheyAreCommittedtoEmpathyEducationEmpathy-centeredschoolsareledbyeducationleaderswhohelpthestaffrecognize“WHY”empathymatters.Theleaderdevelopsasenseofimmediacyorafocusedurgencyabouttheneedforempathyandhelpsmovethestafftocommittoembracingchange.Teachersaremoreapttoembraceaconceptandaltertheirhabitswhentheyunderstandthedeepreasonforchange[McRELInsights:Schoolsthat“BeattheOdds.”Aurora,CO.BryanGoodwin,2005].

• Startwithasharedunderstandingofwhyempathymatters.Shareyourvisionwithstaffsotheyareclearastothe“why.”

• Dispelempathymythssostaffrecognizesthatempathyisnotsoft,canbecultivated,andessentialforstudentsuccess.

• Provideastrongcase:showevidenceastowhyyourculture,students,staffwillbenefitfromempathyeducation.

• Presentthecasethatempathyiscrucialfor21stcenturylearningandatopemployabilityskill.

• Offerastrongcaseforempathywithevidenceanddatafromyourschoolsuchasyourbehaviorreferrals(inparticularincidentsofstudentaggression,anti-socialbehavior,bullying,racism,studentmentalhealthneeds,counselorandpsychologistreportsonstudents’anxiety,stress,depression.

• Shareinformaldatasuchasparentalconcernsonstudentstressanddesireforeducationthataddressesthe“wholechild,”teacherreports,andstudent/staff/parentsurveys,focusgroupdata.

• Showhowempathyeducationisthefoundationpiecetowhatyoumaybeimplementing(orhopeto)suchasInclusion,diversitytraining,bullyingprevention,SEL,socialjustice,Upstandertraining,mindfulness,servicelearning,restorativepractices,Capstoneproject,equityeducation.Stressthattheyareallundertheumbrellaofempathyeducation.

• Showthebenefitsandvalueforimplementingempathyandtheimpactithasforstudents’learning,mentalhealth,behavior.

• Providethebenefits,butalsodiscusstheoutcomesforstudentsandstaff.• Holdhonest,braveconversationsaroundtheEmpathyDiptoboosttheirbuy-in.• Listentostaffviewsandconcernsaboutempathy-buildingwithoutjudgmentandtrytoresolvetheconcerns.

TENET4:StrongEducationalLeadersBuildCollaborativeRelationshipsforTheirStafftoWorkCollectively

toDevelopEmpathyEducationBasedonTheirUniqueCulture,BeliefsandPopulationNeedsCreatinganempathy-centeredschooldependsonbuildingrelationshipsanddevelopingdeep,meaningfultrustandcommongoals.Gainingstaffperspectiveiscrucialtohowstrongeducationalleadersdirecttheextentofempathyeducationimplementationanddeterminestheirschoolfocus.Akeytoculturetransformationisforthestafftodevelopstrongbuy-inandcommitmentsotheyseeempathyeducationas“theirjointproject”notmerelytheeducationalleader’s“newpetidea.”Acommonleaderflawisnotallottingtimeforthestafftoengageincollaborativeexperienceswheretheyworktogethertofindcommongroundandstrengthentrustononeanother.Ideastoconsider:

• Createmultipleteacherteamswhoremaintogethertolearnandunderstandtheimportanceofempathy.• Viewanddiscussshortvideosabouttherelevanceofempathyeducationsuchas:

“BreneBrownonEmpathy”https://www.youtube.com/watch?v=1Evwgu369Jw“EmpathyIsaVerb”MicheleBorbaTEDXTalkhttps://www.youtube.com/watch?v=tVTiplEG91s“UnderstandingEmpathy”withSimonSinekTEDTalkhttps://www.youtube.com/watch?v=pi86Nr9Mdms“HowtoActivateKids’EmpathyMicheleBorbaCharacter.orghttps://www.youtube.com/watch?v=HqUgVH5jBmI“TheImportanceofEmpathy”https://www.youtube.com/watch?v=UzPMMSKfKZQ“TheEmpathicCivilization”JeremyRifkinTEDTalkhttps://www.ted.com/talks/jeremy_rifkin_on_the_empathic_civilization

• Sendstaffteamstoviewnearbyschoolswhoareimplementingempathyeducationtoviewanddiscussprosandconsoftheirapproachestogether.

• DostaffmeetingJigsawLessonsabouteachoftheninehabitsasastafftohelpstaffworktogethertounderstandempathyresearch.Breakthestaffintogroupsandassignmentsintopiecesthatthegroupassemblestocompletethe(jigsaw)puzzle.

• Startastaffbookclubandreadaboutempathyeducation[SeethefreeUnSelfieEducatorBookGuidemicheleborba.com]• Assignteachergradelevelpartnerstoworktogethertoplanempathy.• Createstaffsubjectteams(history,English,science,health,etc.)todiscusswaystoweaveempathyintoeverysubjectarea.• Createastaffteamtodevelopaschool-widedisciplineplanbasedonempathy-buildingpracticessuchasrestorativejustice

andreplaceaggressionwithprosocialbehaviorsandrepairrelationships

ElizabethSegal,UniversityofArizona

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• Askstaffwhatempathybuildingresourcestheyneedandthenbringinspeakersormakeavailablethoseresources.• Offerongoingprofessionaldevelopmentaboutempathyandsocial-emotionallearning.Convincestaffthatthisisaone-

timestaffdevelopment,butasustainedcommitmentinempathyeducation.• Takeononebestpracticeeachyearforyourstafftrainingthatnurturesacademicachievementandempathy(suchas

CooperativeLearning,RestorativeJustice,ClassMeetings,ConflictResolution).Continuetoworkonthatonepracticethroughouttheyear,runyourstaffmeetingswiththepracticesoeducatorsfeelcompetenttousethestrategywithstudents.

• Holdtwo-wayconversations:askforandlistentostaffconcernsandsuggestionspriortomakingmajordecisionsonempathyeducationsoit’s“our”project/ideanot“yours.”

• Conductbrave,seriousstaffdiscussionsaboutyourexistingSchoolP’s:Policies,Procedures,Practices,Principles(andevenPeople).Forinstance:disciplinepolicies,lunchroomsittingarrangements,schoolrules,visionstatement,behaviorreferrals,advisoryprograms).Aretheyalignedwithempathy-education?Ifnot,whynot?Whichshouldbechanged?DevelopteamstostudyandalignyourP’swithEmpathyEducation.

TENET5:StrongEducationalLeadersRecognizeTheirStaffAlsoNeedstoWorkonTheirOwnEmpathy

Anoften-missedtenetinempathyeducationisthat“inordertoteachempathy,theeducatormusthaveempathy.”Educationalleadersrecognizethatmanyeducatorsaresufferingfromstress/compassionfatigueand/orrealizethatteacherempathyislow.Empathycanbecultivatedatanyageandworkingonpracticesthatinstillempathywillalsohelpeducatorsusethesamepracticestoteachtheirstudents.Herearefewideas:

• LearnMindfulnessorMeditation:Trainonestaffmemberintheapproachthenholddailymorning,afternoonorafterschool10-minuteStaffMindfulSessions

• Dostaffbookclubsusingliteraryfiction:proventoheightenempathy:BelCanto,AlltheLightWeCannotSee,BlackLikeMe,ExtremelyLoudandIncrediblyClose,TheKnifeofNeverLettingGo,TheNightingale,ToKillaMockingbird.

• Studyempathypracticesandchoosea“stretchgoal”todoasastaff,smallteamorindividual:Empathy:WhyItMattersandHowtoGetIt,WiredtoCare,TheAgeofEmpathy,Mindsight

• Holdmoreinformalstaffget-togethers(retreats,luncheons,TGIFs)todevelopcollegiality• Intentionallypracticelisteningskillsinstaffmeetingsinpairsortriads• Takeonacommunityserviceprojectasastaff(foodbank,homelessshelter,incarceratedyouth,women’sshelter).

TENET6:StrongEducationalLeadersWorktoHelpEducatorsCultivate

CaringRelationshipsandEmpathizewithStudents“A high degree of empathy in a relationship is possibly the most potent factor in

bringing about change and learning.”–Carl Rogers Researchshowstheimportanceofteacherempathy:themorepositiveinteractionstudentshavewiththeirteachersthemorelikelystudentswilllearneffectively,careaboutschool,demonstrateprosocialbehaviors,beengagedintheirlearning.

• Readanddiscuss:“TeacherEmpathyReducesStudentSuspensions,StanfordResearchShows”https://news.stanford.edu/2016/04/26/teacher-empathy-reduces-student-suspensions-stanford-research-shows/

• Holddiscussionswithteachersabouttheimpactofempathyinteaching:“Thinkbacktoyourownschooldaysandyourbestlearningexperiences.Whatwereyoudoing?Whatmadeityourbestexperienceormemorable?Whatmakesgoodteachers?Whatwouldbesomecharacteristicsofempatheticteachers?”Whatfactorsmakeitdifficulttoempathizewithstudents?

• Helpdispeleducatorresistancetoempathy:“Iamnotatouchy-feelingperson.”“I’mnotatherapist.”“Empathydoesn’thaveanythingtodowiththesubjectIteach.”“Idon’thavetime.”

• Discusswaystobuildrapportandrelationshipswithstudents:Callstudentsbytheirname,meetthematthedoor,dosurveystofindouttheirinterestsandtalents,arriveearlyorstaylatetojustchat,berespectful,smile!http://www.socialpsychology.org/rapport.htm.Brainstormlistsofstudentrapportbuildersandkeepthemonthewall!

• Discuss:“Whenstudentsseetheiractionsandvoicesarenotonlyvaluedbutalsoempowered,theybegintoturnfrommotivation-freetomotivated:JasonFlominEducationWeekTeacher“Howcanwehelpstudentsfeelvalued?”

• Identify“invisiblekids”orthosewhorarelyopenup,areexcluded,youdon’tknowmuchaboutandtrytoconnectorfindotherstaffmemberswhocanhelpyoureachthem.

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• Holdbraveconversations:“AmIgenuine?”Sinceweempathizewiththosemorelikeourselves:“DoIstepoutofmycomfortonetounderstandstudentswhoaredifferentfromme?”“Howdomystudentsdescribeme?”“HowcanIhelpmystudentsfeelsaferandknowmebetter?”“HowcanIgettoknowmystudentsbetter?”

• Discusswaystohelpteachersgetintotheirstudents’shoesandunderstandwherethey’recomingfrom.Ideasinclude:TakeahomevisitforaconferenceSurveystudents“Isthereanythingyou’dlikemetoknowaboutyouthatwouldhelpmeteachyou?”Discussstudentsyouareconcernedaboutamongststafftounderstandandempathizewiththeirpredicament(thelistisendlessbutafew:deployment,parentalincarceration,poverty,stress,depression,abuse,hunger,learningdisabilities,race

• TrytheShadow-a-StudentChallengehttp://shadowastudent.orgorhttps://dschool.stanford.edu/shadow-a-student-k12/BookstoHelpStaffUnderstandaStudent’sPerspectiveAfewthataddressissuesthattoday’syouthface:

•BeyondMagenta:TransgenderTeensSpeakOut,bySusanKuelin(Transgender)•ThisIsHowItAlwaysIs,byLaurieFrankel(Joysandtrialsofparentingatransgenderchild)•LookMeintheEye:MyLifewithAsperger’s,byJohnElderRobinson•TheCuriousIncidentoftheDogintheNight-Time,byMarkHaddon(Autism)•TheGirlWhoSmiledBeadsbyClementineWamariya(Enduringseveretrauma-genocide)•Educated:AMemoir,byTaraWestover(Urban-ruraldivide,self-schooled,powerful)•GirlinPieces,byKathleenGlasgow(Cuttingdisorder)•13ReasonsWhy,byJayAsher(Depression,suicide)•HillbillyElegy,byJ.D.Vance(Poverty,familyandcultureincrisis)

•WhyAreAlltheBlackKidsSittingTogetherintheCafeteria,byBeverlyDanielTatum(Racism)•EveryoneMakesMistakes:LivingwithMyDaddyinJail,by11-yearoldMadisonStrempeck(Incarceration)•TheLanguageofFlowers,byVanessaDiffenbaugh(Fostercare,trauma,noattachment)•There’saBoyinHere:EmergingfromtheBondsofAutism,byJudyBarronandSeanBarron(Autism)•IWishMyTeacherKnew:HowOneQuestionCanChangeEverythingforOurKidsbyKyleSchwartz•BetweentheWorldandME,byTa-NehisiCoates(Lettertohisteenson,describeswhatit’sliketobeblack)•#NeverAgain,byDavidHoggandLaurenHogg(ParklandHighteenssurviveschoolshooting)•Evicted,byMatthewDesmond(Incomeinequality)

BRAVESTAFFCHATS

Setasideafewminutesforeachstaffmeetingtodiscusstheneedforempathyeducation.Use“GoogleAlert”tonotifyyouastolate-breakingnewsandresearchonempathyanddistributethoselinksarethearticlestodiscussasastafforpostthemonastaffbulletinboard:“EmpathyintheNews.”TENET7:StrongEducationalLeadersInvolveParentsandCommunityinEmpathyEducation

Empathyeducationinvolvesallstakeholders.Howareyouhelpingyourparentsadoptempathy-buildingpractices?Forinstance:bookclubs,make-andtakesessions,speakers,Twitterfeeds,parenthelpinginserviceprojects,newsletters,parentcoaches.Howcanweengageparents-we’dliketogetoffthe1950modelmostschoolsstilluse?TENET8:StrongEducationalLeadersInvolveStudentsinEmpathyDevelopment

Empathyeducationempowersstudentstorealizetheycanmakeadifference.• Whatareyoudoingtohelpyourstudentsfindtheirvoice,developempathicmindsetsand

realizetheycanbettertheworld?• WhichSELskillsdoyourstudentsneedtodevelopthenineempathycompetencies.• WhichSELskillsorempathycompetenciesareyouteachingyourstudents?Howareyou

determiningwhichhabits,skillsorcompetenciesyourstudentsneed?Howareyouassessingyoursuccesses?

• Whattypeofstrategiesandbestpracticesareyouusingtohelpyourstudentsrecognizethattheycanmakeadifferenceintheworld?Howisservicelearningusedatyourschool?

• Howareyourstudentslearningleadershipskills?Whichstudentsmightyoubeoverlooking?Howcanyouinvolvethem?BRAVEEDUCATORREFLECTION

Whichoftheeighteducationalleadershiptenetsdoyouconsideryourstrengths?Whichisyourweakness?Wouldyourstaffagree?Howdoyouthinkyourparents,studentsandstaffwoulddescribeyourleadershipstyleandyourschool?Whataboutyourschool’sstrengthsandweaknesses?Ifyouarenotsure,whatwayswouldyougetanaccurateassessment?

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MYTAKEAWAYSONEMPATHYEDUCATION MicheleBorba,Ed.D. isaninternationallyrenownededucator,formerclassroomteacher,andparenting,childandbullyingexpertrecognizedforhersolution-basedstrategiestostrengthenchildren’sempathyandsocial-emotionalintelligenceandcharacter,andreducepeercruelty.Asought-aftermotivationalspeaker,shehaspresentedkeynotestooveronemillionparticipantsthroughoutNorthAmerica,SouthAmerica,Europe,Asia,theMiddleEast,SouthPacificandservedasaconsultanttohundredsofschoolsandcorporationsincludingthePentagonand18USArmybasesinEuropeandtheAsian-Pacific.Herproposal:“EndingSchoolViolenceandBullying”(SB1667)wassignedintoCalifornialawin2002.Dr.Borbahasappearedasaneducationandparentexpert140timesliveontheTODAYshowaswellasDateline,Dr.Phil,TheView,NBCNightlyNews,TheDoctors,Dr.Oz,AndersonCooper,KatieCouric,MSNBC,Fox&Friends,Countdown,Fox,TheEarlyShow,CNNandothersandfeaturedinTIME,WashingtonPost,Newsweek,People,BostonGlobe,U.S.News&WorldReport,NewYorkTimes.SpeakingclientsvaryfromtheUnitedStatesMilitaryAcademy,SesameStreet,TempletonFoundation,LearningandtheBrain,HarvardUniversity,theCrownPrinceofAbuDhabiandaTEDxTalkentitled:“EmpathyIsaVerb.”Her24booksaretranslatedinto18languagesincludingNobodyLikesMe,NoMoreMisbehavin,’Don’tGiveMethat Attitude!, BuildingMoral Intelligence, 12 Simple Secrets RealMoms Know, Parents DoMake ADifference, The Big Book ofParentingSolutions,EndPeerCruelty,BuildEmpathy,andUnSelfie:WhyEmpatheticKidsSucceedInOurAll-AboutMeWorld. And served asWorldGoodwillAmbassadorforM.I.T.’sOneLaptopperChildproject. ShehadaprivatepracticewithchildrenwithlearningandemotionaldisabilitiesShereceivedaDoctorateinEducationalPsychologyandCounselingfromtheUniversityofSanFrancisco,anM.A.inLearningDisabilitiesandB.A.fromtheUniversityofSantaClara,andaLifeTeachingCredentialfromSanJoseStateUniversity.

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