High engagement onlyHigh engagement + high enablement

Employee performance Increase above performance expectations 10% 50%Employee retention Reduction in turnover rates -40% -54%Customer satisfaction Customer satisfaction rates 71% 89%Finanical success 5–year revenue growth x2.5 x4.5

©2012 Hay Group. All rights reserved

Employee Effectiveness Survey

Some surveys ask employees how they feel – how motivated or engaged they are at work. Some ask about the factors that help or hinder their work. The Employee Effectiveness Survey (EES) is unique because it does both.

EES is a powerful, off-the-shelf tool, it helps you measure and analyse the levels of engagement and enablement your employees are experiencing. It presents these comprehensive findings in a clear, organization-wide report and it shows how engagement and enablement levels vary across the organization.

The results from the EES will give you the critical information you need to identify the factors preventing employees from performing at their best. And by addressing these barriers to performance, your organization can then create a more positive environment, which leads to quantifiable business improvement.

The benefitsnIt identifies barriers to performance.

The EES is based on extensive research conducted by Hay Group that proves engagement alone does not drive employee performance. Employees also need to be enabled. In other words, placed in the right role and given a supportive environment with no significant barriers to performance. By identifying any barriers that do exist you can then work towards creating a more productive working environment to improve bottom line performance.

nIt offers benchmark comparisons against a global database of 5.5 million people in hundreds of organizations. You can interpret

your results against a choice of 80 separate benchmarks including 59 country norms, 24 major industry groups and our high performing company benchmark. So, you can see how your employee effectiveness stacks up against your competitors.

nThe detailed reporting saves you valuable time and resources, leaving you free to act on the results.

nIt is cost effective and delivers results quickly. As an online, off-the-shelf product, EES is a quick and easy way for you to access Hay Group’s well respected methodology.

Keyfeatures

> It measures proven

drivers of employee performance

> It offers benchmark comparisons

> It is cost effective and delivers results quickly

> It provides detailed and easy to understand reporting

The return on your investment Over the past 35 years, over research has shown that when high levels of employee engagement are combined with high levels of employee enablement, organizations achieve significantly improved results.

Source: Based on linkage case studies using Hay Group’s global normative database

©2012 Hay Group. All rights reserved

To find out more about Employee Effectiveness and how your organization could benefit please contact use haygroup.atrium@haygroup.comw www.atrium.haygroup.com

How does it work?The survey

The process is simple and easy to implement. Employees respond to an online survey which measures engagement sand enablement and 12 other contributing drivers.

The database

The survey responses are compared with your choice of benchmarks – representing 24 major industry groups and 59 country norms – drawn from a global norm database of 5.5 million people in hundreds of organizations.

The results

The survey results are presented in a report which will equip you with a complete view of:

nyour employees’ response ratesnengagement and enablement results

nsurvey responses by your key demographicsnemployee effectiveness profiles by your key demographics nthe questions that elicited the most favorable and most

unfavorable responsesnsurvey results for all questions. You can also request additional internal demographic reports which use an ‘internal benchmark’ so that you can see how a particular business unit or team compares to your whole organization.

Support

You will have a dedicated account manager who will assist you with setting up the survey and with employee participation and report delivery. And a comprehensive guide to running a successful survey provides tips to help you communicate with employees throughout the process and turn your results into effective, sustainable action plans.

The survey responses are compared to your choice of benchmarks.

Engagement

Enablement

Employee effectiveness

Employee performance

Financial success

Employee Effectiveness framework

Retention

Engagement Drivers Clear and promising direction Confidence in leaders Quality and customer focus Respect and recognition Development opportunities Pay and benefits

Enablement Drivers Performance management Authority and empowerment Resources Training Collaboration Work, structure and process