Employee Satisfaction Survey Report - Jul06

8/8/2019 Employee Satisfaction Survey Report - Jul06

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Employee Satisfaction Survey Report

Purpose:

To find out the overall level of Employee Satisfaction at TAML-Mumbai (Head Office + Branches)

To identify the parameters to increase/boost the level thesatisfaction

To identify the various factors that motivate the employees

To identify the areas wherein improvements will be required

To welcome any suggestions

Years of Comparisons:

Calendar Year 2005 and 2006

Methodology:

Questionnaire

Sample Size:

Overall 48 employees (Cross Level and Cross Functions)

Eligible Participants for the survey:

Employees joined on or before January 1, 2006

Survey Parameters:

1- Not at all 2- To Some Extent 3- To a large extent 4- Almost Fully

Survey Conducted on: July 3, 2006

Survey Administered by: HRD, Head Office


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benefit from such training.

Training should be provided to all emps on TBEM

Performance Appraisal Performance Appraisal system should encourage one to one

discussions

More information on Appraisal System should be given to

employees to tell them what is expected of them.

There should necessarily be written JDs & KRA to be given to

employees.

Cut off for appraisal to be increased from 30 th Sept to give chan

to exemplary employees who have performed very well by

rewarding even if they are not in the Appraisal purview

Value System Should be more clear , Profit oriented and less people oriented.

Other Suggestions Hygiene factors like Large Pantry, snacks facilities during late

sittings , Pickup from the near by stations, Home loans for

employees, Better Infrastructure at Branches should be provide

To have some recreational activities like gatherings, movies,

Events like picnics etc .

Microwave oven should be provided at HO to heat foodstuff from

hygiene point of view esp in rainy season


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GRAPHICAL REPRESENTATIONS OF RATING ON EACH PARAMETER

CATEGORY: 1 YOUR JOBQ1a. Are you satisfied with your Job?

Response:

0

14

24

7

0

6

28

11

048

1216202428323640

1

No.OfResponses

2005 Sum of Not at all 2005 Sum of To Some Extent 2005 Sum of To a large extent 2005 Sum of Almost Fully

2005 2006

Q1b. Does your job give you a feeling of personal accomplishment?

Response:

0

18 18

10

0

10

27

13

048

1216202428323640

1

No.

OfResponses


20 05 2 006

Q1c. Do you feel empowered to influence the quality of your work?

2

10

26

7

0

12

28

10

0

48

1216

20

2428

3236

40

1

No.

OfResponses

2005 Sum of Not at all2005 Sum of To Some Extent2005 Sum of To a large extent2005 Sum o f Almos t Ful

2 00 5 20 0 6


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CATEGORY: 2 YOUR WORKPLACE RELATIONSQ2a. Are you satisfied with your immediate superior?

0

6

16

25

1

5

17

26

048

121620242832

3640

1

No.

OfResponses


2005 2006

Q2b. Are you satisfied with the team spirit in your work environment?

0

6

2219

0

5

24

20

048

1216202428323640

1

No.

OfResponses

2005 Sum of Not at all 2005 Sum of To Some Extent 2005 Sum of To a large extent 2005 Sum of Almost Full

20 05 20 06

Q2c. How satisfied are you with the informal praise and appreciation you receivefrom your superior?

1

11

24

10

1

10

24

12

0

48

1216202428323640

1

No.OfResponses


2005 2006


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CATEGORY: 3 FUTURE ORIENTATION

Q3a.Are you proud of working for TAML?

02

15

30

02

18

28

048

1216202428323640

1

No.OfResponses


2005 2006

Q3b. Are you optimistic about the company's future?

0 1

20

26

02

20

26

048

12162024283236

40

1

No.

OfResponses


2005 2006

Q3c. Are you optimistic about your career in the company?

0

6

2119

0

7

23

18

04

8

1216

20

2428

3236

40

1

No.

OfResponses

2005 Sum of Not at all 2005 Sum of To Some Extent2005 Sum of To a large extent2005 Sum of Almost Full

2 00 5 20 06


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CATEGORY: 4 COMPENSATIONQ4a. Do you feel that your salary matches your responsibilities?

2

15

26

3 4

11

27

5

0

4

8

12

16

20

24

28

32

1

No.OfResponses

2005 Sum of Not at all 2005 Sum of To Some Extent2005 Sum of To a large extent2005 Sum of Almost Full

2005 2006

`

Q4b. Do you feel your salary is comparable with similar jobs / Qualification /Experience in the industry?

7

1720

1

7

16

24

1

0

4

8

12

16

20

24

28

32

1

No.OfResponse

2005 Sumof Not at all 2005 Sum of To Some Extent 2005 Sumof To a large extent 2005 Sumof Almost Fully

2005 2006

`


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CATEGORY: 5 PEOPLE POLICIESQ5a. Do you feel that the company cares about its people?

3

8

28

8

1

8

30

9

0

4

8

12

16

2024

28

32

1

No.

OfResponses


2005 2006

`

Q5b. Do you feel that people get ahead primarily on merits of their work?

2

12

24

8

1

14

24

9

0

4

8

12

16

20

24

28

32

1

No.

OfResponses

2005 Sumof Not at all 2005 Sumof To Some Extent 2005 Sumof To a large extent 2005 Sumof Almost Fully

2005 2006

`

Q5c. Do you feel that the contributions of people are appropriately recognised?

1

14

23

7

0

12

26

8

0

4

8

12

16

20

24

28

32

1

No.

OfResponses


2005 2006

`


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CATEGORY: 6 PARTICIPATIONQ6a. Do you feel you are well informed about what's going on in the Company?

2

14

34

02

9

37

00

48

1216

20

2428

3236

40

1

No.OfResponses


2005 2006

`

Q6b. Do you feel your views and participation are valued in the company?

2

10

28

3 2

7

33

6

048

1216

202428323640

1

No.OfResponses

2005 Sum of Not at all2005 Sum of To Some Extent2005 Sum of To a large extent2005 Sum of Almos t Fu

2 0 0 5 2 0 0 6


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CATEGORY: 8 PERFORMANCE APPRAISALSQ8a. Are you aware of the existing performance appraisal system in the company?

3

11

21

8

4

9

26

6

048

121620

2428323640

1

No.OfResponses


2005 2006

Q8b. Are you satisfied with the existing performance appraisal system practiced bythe company?

5

11

25

86

10

27

10

048

1216202428323640

1

No.OfResponses


2005 2006

Q8c. Are you aware of your Job Description and KRAs?

0

9

15 15

0

6

1916

0

48

1216

20

2428

3236

40

1

No.OfResponses


2005 2006


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Q8d. Does your superior gives you a chance to express your views on your KRAs?

3 2

25

13

31

27

14

048

1216

202428323640

1

No.OfResponses


2005 2006

Q8e.Is your performance fully evaluated on your KRAs?

3 4

27

7

25

25

10

048

1216202428323640

1

No.OfResponse


2005 2006


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CATEGORY: 9 VALUE SYSTEMQ9a. Openness

2

9

32

41

9

33

4

048

1216202428323640

1

No.

OfResponses


2005 2006

Q9b. Trust

0

6

23

17

0

6

25

17

048

1216202428323640

1

No.

OfResponses


2005 2006

Q9c. Recognition for Merit

1

11

23

10

1

7

26

10

048

1216202428323640

1

No.

OfResponses


20 05 20 06


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Q9d. Innovation and creativity

3

8

26

9

35

29

9

0

48

1216

20

2428

3236

40

1

No.OfR

esponses


2005 2006

Q9e. Keeness to excel

24

28

12

2

7

26

14

048

1216202428323640

1

No.OfResponses


2005 2006

Q9f. Concern for people

2

12

23

9

1

11

25

10

0

48

121620

2428323640

1

No.OfResponses

2005 Sum of Not at al l 2005 Sum of To Some Extent 2005 Sum of To a large extent 2005 Sum of Almost Fully

2005 2006


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CATEGORY: 10 OVERALL SATISFACTION LEVEL FOR 2006

0

18

28

10

4

8

1216

20

24

28

32

36

40

1

Year 2006

No.OfR

esponses

Sum of Not at all Sum to a some extent Sum of to a large extent Sum of Almost Fully


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Documents

Employee Satisfaction Survey Report - Jul06