Employmen › icca › wp-content › uploads › ... · Technical Services, $86750 Management of Companies and Enterprises, $137951 Administrative and Support and Waste Management

11/20/2015

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Introduction to

Safer Foundation’s

Demand Skills

Collaborative

November 10, 2015

www.saferfoundation.org

Presenters:

Jerry Butler, VP Community Corrections

David Gianfrancesco, AVP Model Development

Presented to: ICCA’s 23rd Annual International Research

Conference.

“Sustaining Impact: Effective Programs, Measurable Outcomes,

and Strong Organizations”

OverviewAbout Safer Foundation

Safer Foundation is in its 43rd year of operation.

Our mission is to support, through a full spectrum ofservices, the efforts of people with criminal records tobecome employed, law-abiding members of thecommunity and as a result, reduce recidivism.

12 locations in Illinois and Iowa with additional sub-contractors in Wisconsin and Missouri

Nearly 300 employees

A 63% reduction in recidivism for clients after achieving 30 days of employment, when compared to the IDOC overall recidivism rate for the same time period



Safer Geography and Services

Today, Safer Foundation’s network spans its operations across four states providing various services.

Services Provided

Case Management

Mentoring

Educational Intervention

Service Learning

Industry Training

Employment Services

Expungement

Follow-Up

Substance Abuse Treatment

Mental Health Services

Demographics

Our client demographics in Chicago* are listed below.

*data collected for clients served between 3/13-3/15

Safer Programming

Direct Services

Community-Based

Non-ResidentialInstitutional

Community-Based

Supervised Residential

County Jail

PACE Institute

Bond Court

Adult Transition Centers

Youth Services

Assessment Services

Employment Services

Case Management

Job Readiness Training

Industry Training

Resource Room

Financial Opportunity Center

Education services

COTA

Youth Empowerment Program

Chicago

Rock Island

Davenport

Moline

Midwest Reentry Network (MREN)

Adult Services

Mentoring

Assessment Services

Employment Services

Case Management

Job Readiness Training

Industry Training

Resource Room

Education Services

Mental Health Services

Substance Abuse Treatment

Community Service

Crossroads and North Lawndale ATC’s

Adult Transition Center Programming

Chicago Community Trust’s Computer Numerical Control (CNC) Training

• Chicago Community Trust (CCT) wanted to implement training in a Work Release setting (easier than institutional)

• Implemented a CNC training program for 4 cohort’s of at minimum 15 residents @: a minimum total of 60 residents

• CCT has renewed funding for an additional 2 cohorts, currently underway

DOL’s Training to Work (T2W) 1 and 2

• Safer leveraged the success of CCT’s grant, applied and won funding to administer Training to Work 1, in 2012.

• As a result, we expanded training to Welding, Microsoft Cert., Forklift Driver, Food Service, Commercial Drivers License

• We then applied and were awarded T2W 2• Added Culinary, removed Microsoft

Both programs are still training across industries today

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Partnerships

What worked

• With an end goal of employment, partnerships were needed • The included partnerships with:

• Industry experts• Training organizations• Businesses• Funders

• These were needed to give credibility (show we knew what we were talking about) and help to setup clients for employment success

What did not work

• Where we didn’t have strong partnerships with employers• Where we didn’t appropriately consider the number of qualified clients

for the training/end job• E.g. Microsoft

www.saferfoundation.org8

Balanced Scorecard ApproachResults FY13/15

Deliverable Description Contract Target YTD Actual

Clients Served 60 74

80% Complete Training 48 90% (67)

70% Secure Employment 34 81% (60)

70% of Employed attain 30-day

Retention24 92% (55)

70% of 30-day Retention attain

90-day Retention16 85% (51)

60% of 30-day Retained attain

180-day Retention14 63% (38)

Chicago Community Trust CNC Training Results: Cohorts 1-4

www.saferfoundation.org9

Balanced Scorecard ApproachResults FY14/16

Deliverable Description Contract Target YTD Actual

Clients Enrolled 125 158

Complete Occupational

Training (Industry Credential)60 149

Entered Employment (Qtr. 1) 100 128

Employment Retention Rate

(Qtrs. 2&3)70 83

Average Earnings (after exit)$9 p/h ($9,360

over 6mths)$12.63 p/h

Recidivism (1 yr. after exit) 28 3

DOL’s Training to Work 1 Training Results (T2W2 too early)


Safer’s Demand Skills Collaborative (SDSC)

The

Challenge

Specific Industries Recruitment issues Certain industries have a huge demand for specific skills, a number of

vacancies and applicants to sort through – Skills GAP Low wage entry level jobs – can’t live on these wages

In the Community - Extent of record impact: 1 in 3 adults in IL! 100,000 Released from IDOC and Cook County Jail annually Returning to neighborhoods on Chicago’s South and West sides Communities with high unemployment rates of 30-40% and even

higher for individuals with criminal records

Evidence Based Demand Driven Results Show the extent of the problem and value of programming

Retention/Turnover/Time to hire/$ Savings/Bottom line Show the impact on the community

Numbers hired, wage increases, general community Safety – Reduction in Recidivism

OR, Continue doing the same thing, and getting the same result

Safer / Training plus Business input and opportunities Job Readiness, training, qualifying and screening Case management, transport and other supports Ongoing follow-up and access to resources

Help Meet Demand, Reduce Turnover Improve Community

Problems

Alternatives

Approach


What is SDSC

SDSC is…

• A deeper (and mutual) understanding of the Labor Market, needs, issues and potential solutions

• A collaboration of partners working closely to train and or place our clients into high demand, higher paying occupations

• A deeper level of employer engagement• Driven by employer needs to increase outcomes• Made of many partners, i.e. trainers, experts, WFD agencies, business• Designed to put candidates on a career pathway with a strong outlook• Financial Stability


Who are the Collaborators

Collaborators include:

• Businesses - that have a demand for labor• Training organizations – that can deliver industry recognized

credentials • Safer – As a workforce development intermediary to identify and

screen qualified candidates, deepen employer relationships • Funders – to bring resources to the demand driven model• Industry Experts – provide understanding of terminology, trends,

certifications and industry needs

• Brings credibility

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Why the SDSC Approach

Why?

• It helps us to identify industry training needs and then creates a pipeline for the industry

• It places our clients in a stronger position to compete for jobs• It helps employers get people trained the way they want them • It increases the chances of higher wages and advancement• Longer term industry attachments

• Retention


How to Identify and Meet Needs…

How to …

• Start with one employer partner in a target industry• Know your customer (and their industry):

• Have your LMI and industry research together• Show them the cost of a hire

• http://www.costofahire.com/ (manufacturing)• Show how you can add value as an intermediary to reduce cost

• Bring WFD resources, qualified candidates • Conduct organizational positions / skills inventory

(O*Net*/careeronestop.org)• Develop career pathways – show progression in wages and skills*• Align your candidate screening, support and training process with

career pathway and business needs


Supply and Demand Driven Model

Safer Foundation as Intermediary

1) Candidates _

2) Training/bridging _

3) Supports _

4) LMI and resources_

Businesses

1) Demand for skilled labor

2) Industry expertise _

3) Lack of time or focus to fill

vacancies _


Benefits of this Approach

The SDSC Approach means:• Clients are better prepared for in demand occupations,have

a better understanding of their value and the market needs

• Clients will be paid more and have higher retention rates –SDSC involves career pathways and skill/wage progression

• Employers get candidates that better meet their needs

Expected Results:

• Positive Community IMPACT

• Stronger Bottom line for Business


Target Industries

Size, Growth and Location Quotient• Labor market size varies by industry

– Driven by demand for the product or service

• Jobs growth varies by industry

– Driven by: • Availability of qualified candidates

• Demand for the product or service

• Projections for new job creations and of those leaving the industry

• Location Quotient (LQ) definition:

“LQ is a valuable way of quantifying how concentrated a particular industry, cluster, occupation, or demographic group is in a region as compared to the nation. It can reveal what makes a particular region “unique” in comparison to the national average.” (Source: EMSI)

Industry Growth vs Size vs Location Quotient

Agriculture, Forestry, Fishing and Hunting, $31020

Mining, Quarrying, and Oil and Gas Extraction, $70870

Utilities, $134884

Construction, $58962

Manufacturing, $74663

Wholesale Trade, $83509Retail Trade, $31839

Transportation and Warehousing, $54871

Information, $89579

Finance and Insurance, $93844

Real Estate and Rental and Leasing, $33056

Professional, Scientific, and Technical Services, $86750

Management of Companies and Enterprises, $137951

Administrative and Support and Waste Management and

Remediation Services, $36677

Educational Services (Private), $48329

Health Care and Social Assistance, $52084

Arts, Entertainment, and Recreation, $26212

Accommodation and Food Services, $24096

Other Services (except Public Administration), $32033

Government, $77709

Unclassified Industry, $40086

(23%)

(18%)

(13%)

(8%)

(3%)

2%

7%

12%

17%

22%

0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60

%

C

h

a

n

g

e

Location Quotient

Cook and Collar County LMI Bubble Chart


Data source: EMSI

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Industry Growth vs Size vs Location Quotient

Data source: EMSI

Construction, 1%, 0.78, 186K, $58962

Manufacturing, (-12%), 0.99, 323K

$74663

Wholesale Trade, 1%, 1.2, 198K,

$83509

Retail Trade, 2%, 0.89, 423K, $31839

Transportation and Warehousing, 11%, 1.48, 229K, $54871

Administrative Support & Waste Management &

Remediation Services, 14%, 1.23,

375K, $36677

Health Care and Social Assistance, 16%, 1.05, 558K,

$52084

Accommodation & Food Services, 14%, 0.94, 324K, $24096

Other Services, 15%, 1.06, 287K, $32033

(23%)

(18%)

(13%)

(8%)

(3%)

2%

7%

12%

17%

22%

0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60

%

C

h

a

n

g

e

Location Quotient

Cook and Collar County Target LMI Bubble Chart

www.saferfoundation.org www.saferfoundation.org

Target Industries

Strategy

Safer already has relationships in most industries, but some have not been ex-offender friendly. A strategic decision was made to target industries that need skilled candidates and have avenues open to our clients.

These include:• Manufacturing (advanced)• Transportation / Distribution / Logistics• Food Service / Hospitality• Healthcare

• Wireless Telecommunications• Urban Agriculture (and more to come)

www.saferfoundation.org *(USN&WR)

Healthcare Industry

The

Challenge

Healthcare Industry Healthcare has the largest occupational growth at >20% through 2022 Huge market (600k jobs) many vacancies/applicants, high paying jobs

In the Community - Extent of record impact: 1 in 3 adults! 100,000 Released from IDOC and Cook County Jail annually Returning to neighborhoods on Chicago’s South and West sides Communities with high unemployment rates of 30-40% and even


Johns Hopkins and Pew-MacArthur Johns Hopkins Hospital: #1 in the US for 21 years in a row* Have a strong commitment to the community Used a community based model for over 10 years A 5 yr study of 500 PCRs hired, showed lower turnover than

non-offenders Dec 2014 Pew-MacArthur Results First Initiative noted that in

community employment training/job assistance as having the best benefit to cost ratio in reducing recidivism (of 8 reviewed)

Safer / AHCCN Programming plus Hospital opportunities Job Readiness, training, qualifying and screening Case management, transport and other supports Ongoing follow-up and access to resources

Help Meet Demand, Reduce Turnover Higher Wages, Improve Community

Problem

Alternatives

Approach

www.saferfoundation.org *(USN&WR)

Telecommunications Industry

The

Challenge

Telecommunications Industry Telecommunications has modest occupational growth at up to 7%

through 2022, higher skilled and higher paying jobs Market is smaller (8k jobs), however skilled applicants hard to find

In the Community - Extent of record impact: 1 in 3 adults! 100,000 Released from IDOC and Cook County Jail annually Returning to neighborhoods on Chicago’s South and West sides Communities with high unemployment rates of 30-40% and even


Champion Employer Telecommunications employer has acknowledged the problem

skills problem is affecting revenue Identified sourcing and training partnerships, created

apprenticeship program Also identifying partner employers to work with on

employment of apprentices

Safer / Training Program plus Telecom opportunities Job Readiness, training, qualifying and screening Case management, transport and other supports Ongoing follow-up and access to resources

Help Meet Demand, Reduce Turnover Higher Wages, Improve Community

Problem

Alternatives

Approach


Mutual Interests

Safer Foundation

Candidates

Telecommunications

Health Care (& Other)

Opportunities

• Meeting High Demand of Open

Health Care Opportunities

• Considering new pool of vetted

qualified candidates


Community Based Needs

SDSC in the Community• Community based clients not part of existing skills

training target groups

• Demand in the community for remedial education and training is very high

• Strong assessment process needed

• Contextualized bridging needed

• All services need to be in one place, including general Safer Retention Services and Supports

• Safer Demand Skills Collaborative

• Safer Demand Skills “Hub(s)”

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SDSC “HUB’s”


Screening Process:

Retention Services Model



Safer Foundation Services and Options

1) Candidate Pipeline Preparation, Screening, Supports and

Follow-up

2) Industry Expertise and Training – Industry Collaboratives

3) Additional Options

1) Pivotal ‘Staffing/Temp to hire’ Services

2) Subsidized Employment

www.saferfoundation.orgwww.saferfoundation.org

Questions?

Jerry Butler, VP Community Corrections

[email protected]

David Gianfrancesco, AVP Model Development

[email protected]

Thanks!

Documents

Employmen › icca › wp-content › uploads › ... · Technical Services, $86750 Management of Companies and Enterprises, $137951 Administrative and Support and Waste Management