Empowering Leadership

Michelle L Steffes, CPLC of IPV Consulting

Empowering Leadership How do we turn on the switch to high performance?

AN EMPOWERED ATMOSPHERE

37% higher employee retention Gallup Poll Q12 Survey 2012 top quartile

AN EMPOWERED ATMOSPHERE

37% higher employee retention

37% higher improved staff attendance Gallup Poll Q12 Survey 2012 top quartile

AN EMPOWERED ATMOSPHERE

37% higher employee retention 37% improved staff attendance

48% better safety practices Gallup Poll Q12 Survey 2012 top quartile

AN EMPOWERED ATMOSPHERE

37% higher employee retention 37% improved staff attendance 48% better safety practices

41% greater job accuracy Gallup Poll Q12 Survey 2012 top quartile

AN EMPOWERED ATMOSPHERE

37% higher employee retention 37% improved staff attendance 48% better safety practices 41% greater job accuracy

21% higher productivity Gallup Poll Q12 Survey 2012 top quartile

AN EMPOWERED ATMOSPHERE

37% higher employee retention 37% improved staff attendance 48% better safety practices 41% greater job accuracy 21% higher productivity

22% higher profitability Gallup Poll Q12 Survey 2012 top quartile

“Warning: These peanuts may contain peanuts or peanut bi-products. Eat at your own risk.”

“Instructions: Do not use while sleeping.”

“Warning: This product moves when used.”

“Do not use your genitals to stop a chainsaw blade.”

One Central Need In all of us.

A COMMON THREAD

NECESSARY SIGNIFICANCE

Acceptance Recognition Contribution Empowerment Clarity

Achievement Appreciation Engagement Value Vision

Staggering Statistics

Compassionate Leadership

“People don’t care about how much you know until they know how much you care.” – Theodore Roosevelt

Vision and the 4 E’s

Tangible Empowerment

Cumulative Cards

Tangible Empowerment Cumulative Cards

Hand Written Notes

Tangible Empowerment Cumulative Cards Hand Written Notes

Recognition Board

Tangible Empowerment Cumulative Cards Hand Written Notes Recognition Board

Team Competition

Tangible Empowerment Cumulative Cards Hand Written Notes Recognition Board Team Competition

Passed Award

Tangible Empowerment Cumulative Cards Hand Written Notes Recognition Board Team Competition Passed Award

Published Recognition

HAPPY WORKERS = HAPPY CUSTOMERS

HAPPY CUSTOMERS = HAPPY WORKERS

37% higher employee retention 37% improved staff attendance 48% better safety practices 41% greater job accuracy 21% higher productivity 22% higher profitability Gallup Poll Q12 Survey 2012 top quartile

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Strong Teams • A Link to the

PowerPoint

Thank You!

Michelle L Steffes, CPLC Speaker/Coach/Consultant/Trainer

IPV Consulting http://ipvconsulting.com