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Empowering patients to takecontrol of leg ulcer treatmentthrough individualised managementLeg Clubs have been established to empower patients to become stakeholders in
their own treatment. This case report describes how attendance at a Leg Club
resulted in healing in a patient who previously was non-concordant with treatment
quality of life; holistic care; empowerment; concordance; leg ulcer; social model
S. Hampton, MA, BSc(Hons), DpSN, RGN,Tissue Viability Consultant,Eastbourne, UK;
E. Lindsay, BSc (Hons),RN, DN, CPT, DipHE,
Independent SpecialistPractitioner, AssociateLecturer CRICP,Thames
Valley University. London,U K, and Visiting Fellow,Queensland University of
Technology, Austral ia,Email: [email protected]
238
According to Billings and Cowley,1needs
assessment is a priority issue in community health. Health-care team members need to examine their own areas ofspecialty to assess, analyse and identify
different health-care needs and share their findingswith the whole team.
Gillam and Murray2 suggested, however, that primary health-care teams know little about definingthe needs of the practice population. Therefore,before the practitioner can begin to address factorsthat will influence the planning and delivery ofcare, a clear understanding of patterns of illnessand distress and of service use and provision amonggeneral practice populations is needed.3
If nurses are to fulfil their role in the 'helping relationship', they need to understand basic needs andhow these affect people's lives.4 Unless a nurse isaware of patients' perceptions of their problems andneeds, and is prepared to try and see things fromtheir point of view, progress may be limited.5
Maslow" provided a guide to assessing prioritiesbased on physiological needs, safety, social/affiliative, esteem and self-actualisation. However, Bradshaw's? taxonomy of needs is most widely used bygeneral practitioners to assess patients' needs. Thesecan be classed as:• Normative - based on expert judgement• Comparative - where one patient group is compared with another• Expressed - based on requesting assistance orintervention by a professional• Felt - what the individual says it is.
Cost implicationsGeneral practitioners require that patient treatmentand provider organisations are cost-effective. In theUK over £400m is spent annually on leg ulcer care,"and 25-65% of district nurses' time is spent caringfor patients with leg ulcers, with staff time andwound management costs continually rising.9
Leg ClubsHistorically, leg ulcer management has been undertaken by community nurses in the patient's ownhome or by a practice nurse in the surgery.IOHowever, care is also delivered in nurse-led ulcer clinicsand Leg Clubs.to Leg Clubs focus on addressing theneeds of the individual in a social, relaxed, nonthreatening environment. According to Russell andBowles,11patients benefit from attending leg ulcerclinics and being with and talking to other peoplewho have a similar condition.
The Leg Club was conceived as a unique partnership between patients, community nurses and thelocal community. They aim to empower members,providing them with a sense of ownership andacknowledgment that they are stakeholders in theirown treatment. These Clubs are held in a community venue on an informal drop-in basis. Theirobjectives are listed in Box 1.
The ethos of care, social support, friendship andmedical treatment make this form of communitynursing care unique.12 Treatment takes place collectively, with two or three people having their legswashed and dressed in the same room. This givesthem the opportunity to compare healing and to discuss treatment issues with members of the healthcare team and/or carers, giving them a greater feeling
Box I. Leg Club objectives
To empower patients to be involved in makingdecisions about their own treatment
To meet the needs of socially isolated people by
providing a venue for social interaction and anopportunity to establish peer support
To implement strategies to rebuild the self-esteem ofpeople with leg ulcers
To provide an informal forum for health promotionand education
JOURNAL OF WOUND CARE VOl 14, NO 5, MAY 2005
of control over their own leg ulcer 'destiny'.Since the inception of LegClubs in the UKin May
1995 constant audit" has demonstrated high healing rates and low recurrence. A recent randomisedcontrolled trial, conducted in Australia, that compared the same treatment given either at home or ina Leg Club highlighted significant benefits in termsof patient morale and pain reduction (p=0.02).14
Case studyJames, a 68-year-old with non-insulin dependentdiabetes, and his wife had recently moved from amajor city to a warden-controlled flat in a rural area.
James had become quite reclusive, yet strived toremain independent. After starting to show signs ofmultiple sclerosis (MS) 10 years previously, his wifehad been mostly bedridden. Throughout this time,and before their move, the appropriate services hadbeen unaware of the family's situation. His wifehad not been seen, assessed or received a diagnosisfrom a medical professional. Their youngest childhad had MS and had died of encephalitis. Three oftheir four remaining children were also diagnosedwith MS.
At the suggestion of his home warden, Jamesattended his local Leg Club, presenting with hypertension and recurrence of bilateral varicose eczemaand ulcers. These had been static for six months,and he had self-treated with topical ointments, lint,gauze and crepe bandages bought over the counter.James informed the nursing team that he had foundmost treatments difficult. He said staff at a Londonhospital and clinic had labelled him 'non-compliant' as he consistently removed his bandagesand dressings, and preferred to self-treat with overthe-counter products.
Throughout the assessmentJames expressed angerand despair at the health-care system and the lack oftreatment he perceived he had received. He was stillreluctant to involve a member of the primary healthcare team in his home situation.
James had tried various treatments over the years,including four-layer compression bandages, whichhe cut off as soon as he arrived home due to discomfort, the bulkiness of the bandages which causedfootwear problems, and a medicated paste bandage,which triggered a rash. He was allergic to penicillin,Betnovate, parabens and several types of dressing.
At6ft tall, James weighed 18 stone. He had bilateralleg oedema and evidence of ankle flare. His feetbecame dusky on dependence and had rapid refillof blood within the extremities. Around the periwound area there was eczema, which appeared raw,and he complained of discomfort. The eczema spreadto his feet as pustules, and James informed us that heoccasionally dispersed them with a needle.
According to Dale and Gibson1s a patient who hashad a leg ulcer for many years may develop low self-
JOURNAL OF WOUND CARE VOL 14. NO 5, MAY 2005
esteem. Consequently, they may lose the motivation to persevere with treatment and give up anyhope of the ulcer healing, a belief that becomes aself-fulfilling prophecy as the patient ignores treatment advice and the ulcer does not heal.
As with all new patients, on first attending theLeg Club James was offered the option to havethe initial assessment in private, which he declined,On assessment, his ABPlwas 1.2 in both legs. Thepractice nurse treated the ulcers with a fibroushydrocolloid dressing (Aquacel, ConvaTec) in thisinstance, which was held in place using a bandageand elasticated viscose stockinette,
As a result of the ABPl measurements, compression was considered the most appropriate treatment,Options were discussed at length with James and hechose cotton (short-stretch) inelastic bandages.
There are a number of cotton extensible shortstretch bandages on the market, including Comprilan (BSN Medical), Rosidal K (Vemon-Carus) andthe cohesive short-stretch system Actico (Activa),
AsJames had restricted mobility, slept in a chair atnight and openly stated that he had removed andreapplied bandages in the past, the consensus was toprovide a bandage that would suit his lifestyle andreduce the potential for slippage that may occur dueto his larger leg size. Actico short-stretch (Activa)was selected as its cohesiveness means that it is
easily applied and removed and does not slip.Compression therapy is the gold standard treat
ment for leg ulcers in patients with venous disease. 16
Selection relies on several factors such as:• Comfort (patient concordance)• Quality of life issues - can the patient maintainindependence?• Nurse familiarity with the product• Evidence of product efficacyY
Quality of life is a subjective issue, particularly interms of leg ulceration, as many factors affect theway patients perceive their ulcers and treatment.Odour, pain, difficulties with bandages, such asbandages falling down or an inability to wearnormal size shoes, and problems with mobility allconspire to affect or reduce quality of life. Furthermore, the tightness of the bandage (required toprovide compression) offers comfort to some byreducing pain, but increases pain and discomfortin others.
In James's case, the assessing nurse consideredthese issues and offered treatment to meet his needs.There was concern about his eczema, and it wasdecided to manage this with a Zipzoc dressing(Smith & Nephew), a zinc oxide-impregnatedtubular stocking comprising 50% paraffin and 50%white petroleum jelly.
Following his initial visit to the Leg Club, thenurse visited James at home the next day to checkfor any sensitivity reaction and assess how he was
practice
References
1 Billings.].. Cowley. S.Approaches to communityneeds assessment: a
literature review. J AdvNursing 1995;22:721-730.
2 Gillam. 5.. Murray. S.Needs Assessment inGeneral Practice: Occasional
paper F3.The RoyalCollege of GeneralPractitioners, 1996.
3 Hopton.J .. Dlugolecka. M.Need and demand for
primary health care: acomparative surveyapproach. BMJ 1995; 310:1369-1373.
4 Blake. C. Care of the
patient requiring surgicalintervention. In: Hinchliff. S.,
Norman. S.•Schober.].(eds). Nursing Practice andHealth Care (2nd edn).Edward Arnold. 1993.
5 Walsh. M.. Ford, P'Rituals
in nursing.We always do itthis way. Nurs Times 1989;85: 41 , 26-32.
6 Maslow,A. Motivation
and Personality. Harper andRow, 1954,
7 Bradshaw.J.A taxonomyof social need. In: Gillam. S.,Murray. 5. NeedsAssessment in General
Practice: Occasional paperF3.The Royal College ofGeneral Practitioners. 1996.
8 Hawkins,J ..Mears.J.Avaluable service. J CommNurs 1992;November:18-20.
9 Thambiaya. K. Evaluationof a leg ulcer clinic. NursStandard 1996; 10;3 I:58-62.
10 Lindsay. E.What arePatients' Views of Leg UlcerManagement in a SocialCommunity Clinic! BScdissertation, University
College. Suffolk. 1996.I1 Russell. G .. Bowles.A.
Developing a community
based leg ulcer clinic. Br JNurs 1992; I: 7, 337-340.
12 Lindsay. E..Hawkins. J.Care study: the leg clubmodel and the sharing ofknowledge. Br J Nurs 2003;12: 13,784-790.
13 The Lindsay Leg ClubModel: a model of
evidence-based leg ulcermanagement. Br J CommNus 2004; 9: (6 Suppl). S 15-S20. ~
239
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14 Finlayson. K.. Edwards.H .. Courtney. M. et al.Chronic leg ulcers:effectiveness of a
community nursing
intervention on healing and
quality of Iife.AustralianWound ManagementAssociation. 5th NationalConference Proceedings.Hobart.Tasmania. 17-20March 2004.
15 Dale, ].J .. Gibson. B.Educating leg ulcer patientsand their carers. In:A
Guide to Leg UlcerManagement. Smith &
Nephew Healthcare. 1997.
16 Blair.D..Wright. D..Backhouse. C. et al.
Sustained compression andhealing of chronic venous
ulcers. BM] 1988: 297:1159-1161.
17 Hampton,S., Collins. F.Tissue Viability.WhurrPublications.2003.
18 Courtney. M.. Edwards.H .. Finlayson. K. et al.Randomised controlled
trial of a community
nursing intervention (or
managing chronic venousleg ulcers. Poster presentedat AWMA.Tasmania andInternational Research
Conference. Cambridge. UK.
interface
tolerating the Actico bandage. This remained in situand he said he found it acceptable. James made itclear that he did not want any input from socialservices, his GP or the community nursing service.
James's ulcer healed in 11 weeks, during whichtime the oedema reduced. He found treatmentacceptable. was concordant with compressiontherapy and his eczema resolved within a few days.
James attended the Leg Club each week andgradually integrated and became a valued memberof the group. He appeared to enjoy the socialoccasion, friendships were formed and it providedhim with respite from the situation at home.
When his ulcer healed, James was measured forcompression hosiery to minimise the risk of recurrence and was transferred for 'well leg' monitoring.
ConclusionThe Leg Club model has the potential to reducecosts for the health service. increase social interaction for elderly patients, and guide treatmentthrough evidence-based practice. IS Leg Clubs alsooffer education on prophylaxis, prevention of legrelated problems following healing. and generaladvice to promote well-being.
Sadly, within a week of his ulcers' healing Jamesdeveloped acute pancreatitis and died. He had previously provided written consent for us to publicisethis case study and further consent was obtained
Bulletin board
Box 2. Maintaining the high standard
It is essential that patients such as James attending LegClubs can be confident in the knowledge thatconsistent, defined standards and procedures willapply. Only clinics that comply with documented LegClub model guidelines can use the Leg Club title.To this end, the wording and logo are protected by
registered trademark in the UK and Australia
from his family before publication.After James's death, the district nursing team
responsible for the Leg Club visited his wife to offertheir condolences, and found she was extremelywithdrawn and showed signs of clinical depression.Her son and the district nurses arranged for a referral, which resulted in a medical assessment and adiagnosis of MS. Following a long hospital admission and extensive physiotherapy, she returnedhome with a full social services home-care package.
The Leg Club provided James with physical careand psychological support and education about hisdisease. For the first time in many years. he was ableto socialise and live outside the limiting disciplineof caring for his disabled wife. He also had access tonurses who had expertise in dealing with the socialisolation that often accompanies leg ulcers. Thisempowerment enriched James's life in a way thatcould not have occurred if he had continued on theoriginal path of self-care.•
The editor welcomesinformation onresources,organisations and newproducts.Theseshould be sent to the
Journal of Wound Care,Greater London
House, HampsteadRoad,LondonNWI7EJ.Fax: +44 (0)20-78740386. Email: [email protected]
Tissue viability coursesrange of modular coursesfor nurses in the field oftissue viability is being
offered by the School of PrimaryHealth Care at the University ofCentral England.
Options include a BScinClinical Nursing Studies, with atissue viability pathway leadingto a NMC specialist practitionerqualification. The course isoffered on a day-release basis.
A Diploma in ProfessionalStudies also includes a tissueviability pathway with separate
modules on the prevention andtreatment of pressure ulcersand leg ulcers. A double moduleon tissue viability covers theprinciples of wound management and complex wounds.
These modules give practicalinformation on tissue viabilityand are aimed at ward orcommunity-based nurses.• To find out more, contact Tissue Viabil
ity Pathway Leader, Pat Davies, on 0121
331 7104 or email her at patricia .
[email protected];for an application
pack call the Admissions Department on
0121 331 5500 or email: [email protected]
Hydrocolloid sacraldressing
specially shaped dressing,designed to fit thesacrum, has been includ-
ed in 3M's range of hydrocolloiddressings. The manufacturers saythis will increase conformability,thereby extending wear time. Itis indicated for partial- and fullthickness pressure ulcers .
Tegasorb sacral dressing is available in one size (16.1 x 17.1cm).• For more information, visit
www.3mhealthcare.co,uk/
woundresourcecentre
240 JOURNAL OF WOUND CARE VOL 14. NO 5, MAY 2005