EMS Seminar Anoopshahar

8/6/2019 EMS Seminar Anoopshahar

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Environment Management System (EMS:ISO-14001): A case

study to prepare EMS of Anoopshahar

Municipality(Bulandshahar,U.P.,India)

Satya Prakash Patel

Student,Green Industry MBA

ICPE/Josef Stefan International Postgraduate School

Ljubljana,Slovenia

Email:[email protected]

Mentor: Dr.Rober Kocjancic


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Table of Content

Abstract

Key Words

1.Introduction

Part-I: Concept of Urbanisation and EMS

2. Urbanisation and Urban Local Bodies in India

2.1 The ills of urbanisation

2.2 Role of Urban Local Bodies

3. Environmental Management System (EMS) and ISO 14001: An Overview

3.1 EMS Models

3.2 The ISO 14001 EMS Model

3.3 The key features of ISO 14001

3.4 The Elements of ISO-14001 EMS

3.5 Levels of EMS Implementation

4. Environmental Management Systems in Municipalities(Urban Local Bodies)-

4.1 Benefits of implementing EMS in urban local bodies

4.2 Barriers to implementing EMS in urban local bodies

4.3 EMS Implementation in Urban Local Bodies In India : Few Success Stories

Part-II

EMS of Anoopahahar Municipality,District-Bulandshahar(State of Uttar Pradesh,India)

1. Overview of Anoopshahar Municipality

1.2 EMS Implementation Questionnaire-

1.3 Purpose and Need of EMS for Anoopshahar Municipality

1.4 Goal of EMS of Anoopshahar Municiplality

1.5 Scope of the EMS

2. Environmental Policy

2.1 Environmental Policy of Anoopshahar Municipality (Bulandshahar,U.P.-India


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3. Environmental Aspects and Impacts

4. Legal and Other Requirements

5. Environmental Objectives and Targets

6.Environmental Management Programs

7. Organizational Structure and Responsibility

8. Training, Awareness and Competence

8.1 Topics/List of Training Need

8.2 Writing a procedure

9. Communication

9.1 Internal Communication

9.2 Internal Methods of Communication

9.3 External Communication with interested parties

9.4 External Methods of Communication


10. Documentation

11. Document Control

11.1 Document control Procedure

12. Operational Control

12.1 Operational Control Procedure


13. Emergency Preparedness and Response

13.1 Effective emergency preparedness and response programme

13.2 Effective emergency preparedness and response programme Anoopshahar Municipality

14. Monitoring and Measurement

15. Non-conformance, Corrective & Preventive Action

15.1 Corrective action

15.2 Preventive action

15.3Non-conformance

16. Environmental Records

17. EMS Audit

18. Management Review


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18.1Agenda items for management review

18.1.1 Specific

18.1.2 General

19. Certification of EMS

20. Gaps in EMS Implementation in Anoopshahar Municipality

21. Conclusion

Abstract:Urbanisation is expanding with high growth rate in 21st

century in all part of the world.Rapidurbanisation is expected to continue as per a recent study, by the year 2020, about 50% ofthe total Indian

population will live in urban areas. This trend of urbanisationbrings not only the problem of resourcelimitations to the future, but adds many environmental impacts as well. So to combat these foreseen

problems adoption ofISO-14001:Environment managementSystem (EMS) in urban local bodies is need ofhour. This paper is an attempt to frame EMS of a municipality named as Anoopshahar. It is situated in

district Bulandshahar(state of Uttar Pradesh) India.This town is situated at the bank of holy river the Ganga

which have not only religious importance but also life line of North India. To maintain the purity of river the

Ganga is main challenging task before municipality of Anoopshahar.It is mandatory due to hard regulations

and to maintain the faith of devotees who come here to take holy bath on special occasions. This paper is an

attempt to make EMS of Anoopshahar based on certain activities and their aspects which have significant

impact on purity of water of holy river the Ganga.

Key Words:Urban local body,ISO-14001,Environment management system(EMS)

1.Introduction:The 1992 Rio Declaration emphasised that human beings are the centre of sustainable

development. There is widespread recognition that human beings are entitled to a healthy and productive life

in harmony with nature. Rapid urbanisation is expected to continue and as per a recent study, by the year

2020, about 50% of the total Indian population will live in urban areas. This hyper urbanisation trend and

the concentration of population in the big towns and cities bring not only the problem of resource limitations

to the future, but add many environmental impacts as well. The management of the urban environment is a

complex and difficult task. The increasing momentum of urbanisation has both direct and indirect

environmental impacts which need immediate attention. One approach of resolving these impacts in the

urban local bodies is by adopting the Environmental Management System.The ISO 14000 series of

standards, in particular the ISO 14001 Standard for environmental management systems (EMS), has become

one of the most widely discussed developments in environmental management in both the private and public

sectors.There are several benefits, which could be derived by implementation of EMS. From the experienceit has been observed that effective implementation of EMS in any urban local body will ensure:I.The conservation and protection of natural resources.

II.The regular warning signals of a deteriorating impact throughperiodic monitoring and measurement.III. The preparedness for emergency situations.

IV. The enhancement of awareness and participation among different stakeholders.V. The Strengthening of decision-making capacities for optimised resource allocation and management.[1]

[Dr. K.Vijaya Lakshmi Manager, Development Alternative2002]withh growing urbanisation, pressurehasbeen mounting on local urban bodies for providing adequate civic services. While the multi-disciplinary

functions of the urban local bodies begin with sanitation, water supply, maintenance of roads etc., civic


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amenities in the country are far from being satisfactory. The gap between the existing and the expectedlevels of most of the services has continued unabated, if not widened over the years. This dissatisfaction has

been growing over time. To prevent or minimise these dissatisfaction ISO-14001 based EnvironmentalManagement System(EMS) is panacea.This paper deals with preparation of EMS of a town known as

Anoopshahar. It is situated in district Bulandshahar(State of Uttar Pradesh)-India on the bank of holy river

the Ganga.This town have religious importance due to river the Ganga and temples.This paper describe the

scope of EMS and needof EMS for Anoopshahar municipality.Since it is an initial attempt to make EMS for

this town, so municipality of Anoopshahar decides to make EMS based on certain activities and their aspects

.These aspects have significant impact on purity of water of river the Ganga. In the first section of paper

elaborates the trends of urbanisation in India, its role in economy and society and also its ill effects. This

part also cover what is EMS, what is its key characteristics and elements.How EMS is beneficial for

municipalities and what is the status and scenario of implementation of EMS in municipalities in India.The

second part of paper describes specifically the all elements of Anoopshahar Municipalitys

EMS.Background,geographical location and other important information of Anoopshahar municipality

explains the need of EMS for thismunicipality.After fixing the scope /boundary of Anoopshahar,paper

elaborates all seventeen element of EMS.It is initially clear that Anoopshahar municipality adopting and

implementing EMS partially on the basis of few important activities and their aspects that have significantimpact on the purity of water of holy river the Ganga.Gap analysis indicates some constrains in the

implementation of EMS but Board of Anoopshahar is firm to implement EMS in gradual manner as mentionin its Environmental policy.

Part-I: Concept of Urbanisation and EMS

2. Urbanisation and Urban Local Bodies in India at present approximately 305 million Indians live in

nearly 3700 towns and cities spread across the country. This represents the 30.5% of its population, In

numerical terms, Indias urban population is second largest in the world after China, and is higher than the

total urban population of all countries put together barring China, USA and Russia1931

Table: 1 India: Urban Population 1941 2001 in India

Census Year Urban

Population(Millions)

Urban Population% to

total population

%Growth Rate of Urban

Population

1941 44.2 13.9 32

1951 62.4 17.3 41.41961 78.9 18 26.4

1971 109.1 19.9 38.2

1981 159.5 23.3 46.1

1991 217.6 25.7 36.4

2001 309.6 30.5 41

Source: Ministry of Urban Affairs, Government of India

Urban areas are the engines of productivity and growth in the country. This is manifested in the increasing

contribution of urban sector to national income. According to the Ministry of Urban Affairs urbancontribution to national income in 2001 is estimated to be around 60% as against 47% in 1981. Some of the

chief forces driving urbanisation today are shifting of jobs from agriculture to industry and the concentrationof economic opportunities in the urban areas. Urbanisation is associated with higher incomes, improved

health, higher literacy, improved quality of life and other benefits. Yet along with the benefits of

urbanisation come environmental and social ills.[2][CTIUSAID report 2002].From 2003 to 2007, India

witnessed an unprecedented economic growth spurt at 9%. Due to the economic slowdown of 2008,

however, this rate has decreased to between 6% and 7%; for a developing country, however, this is still an

impressive rate of growth to maintain. The cities contribute to 60% of the countrys GDP.[3]


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2.1 The ills of urbanisation-Concerns about deteriorating urban environmental conditions and their long-range implications have become a critical component of Indian government policy initiatives. Cities are

growing rapidly; the pace and scale of growth have outstripped the capacity to maintain acceptable standardsof public health, environmental safety, and sustainable economic growth. Enormous burdens of ill health

and reduced quality of life affect citizens in those cities. With growing urbanisation, pressure has been

mounting on local urban bodies for providing adequatecivic services but the gap between the existing and

expected levels of most of the services has continued unabated, if not widened over the years mainly due to:

fast expanding urban population, growing expectations of the people, paucity of funds at the disposal of

municipal bodies, ineffective management, practically at all levels, inadequate civic sense among the people,

lack of sufficient autonomy within the municipal authorities, inadequate implementation of policies due to

interference from the local vested interests.Further, those conditions exacerbate national environmental

problems and pose real threats to the national interests. Urbanisation in India affects the environment in

three major ways:

1. The prevailing pattern of increasing consumerism is material and energy intensive.

2. The continuous inflow of migratory population and thereby unplanned growth of urban squatters.

3. The inadequacy of financial, institutional, technological and infrastructure systems.

All of the above mention condition leads to the following: Urban waste,urban water quality, urbantransportation, and urban air quality, Resource consumption(water&electricity).

2.2 Role of Urban Local Bodies-In India urban areas are broadly defined as settlements with a population

of over 5000 persons, all statutory towns, a density of population of over 400 per sq. km.[4][CTI-USAIDReport 2002,page13] There are different kinds of urban local bodies. These include Corporations,

Municipalities, Towns, Nagar Panchayats, Sanitary Boards, Notified Areas, etc.According to provisionalcensus data of census2011 of India the Urban local bodies are 7936. [5]. the functions of the urban local

bodies can be broadly classified under the following heads:

y Sanitation and public health.

y Public conveniences and basic amenities.

y Primary education especially for the benefit of the weaker sections of the society.

y Maintenance of roads for safe and comfortable use by vehicles and pedestrians.

y Keeping city clean and in good order by providing necessary system to cope with drainageandsewerage.

y Supply of adequate quantities of safe water for drinking and other household needs.

y Prevention of pollution, contamination and infection, especially in the supply of foods.

y Primary health and medical requirements, including both preventive and curative measures.

y Orderly development of markets and settlement.

3. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS) and ISO 14001: AnOverviewThe ISO 14001 Standard was officially approved in September 1996, and is expected to become as

pervasive in the international marketplace as the ISO 9000 series of quality management standards. Several

organizations in Europe have completely implemented a formal EMS based on standards[6] (e.g., BS 7750,

EMAS, IS 310), ( 1996Written by:Craig P. Diamond) .An EMS is a set of problem identification andproblem-solving tools that can be implemented by the employees in an organisation in many different ways,

depending on the organisations activities and needs. EMS follows the Demings well known QualityManagement approach of Plan, Do, Check and Act which is a system methodology rather than a command

and control approach.1[The Plan, Do, Check, Act (or Feedback) Cycle was originally illustrated by WalterStewart for the continuous improvement of product quality, and [most notably] implemented by W. Edwards

Deming in post-WWII Japan.] [7].


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Figure 1: Plan, Do, Check, Feedback Cycle of Water Stewart model

3.1 EMS Models- More than one model or conceptual framework for an EMSexists. The US EPA definesan EMS as a set [or system] of processes and practicesthat enable an organization to reduce its

environmental impacts and increase its operating efficiency. Probably the most wellknownofEMS models

is theISO 14001 international standard. Other models include thefollowing:

European Eco-Management and Audit Scheme

(EMAS);

Responsible Care model developed by the American

Chemical Council (ACC);

US Department of Justice (DOJ) Seven Key

Compliance Program Elements; and

EPA National Enforcement Investigation Center

(NEIC) Compliance Focused EMS.

3.2 The ISO 14001 EMS Model-According to the international standard, ISO 14001, an EnvironmentalManagement System (EMS) is the part of the overall management system that includes organizational

structure, planning activities, responsibilities, practices, procedures, processes, and resources for developing,implementing, achieving, reviewing and maintaining theenvironmental policy. While this is a more

complex definition than previously provided, it still implies the same cycle of Plan, Do, Check, Feedback.

The ISO 14001 EMS standard consistsof five sections- Environmental Policy, Planning, Implementation &

Operations, Checking and Corrective Action, and Management Review.

Environment

ManagementSystem

Plan

Do

Check

Feedback


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Figure:2, The ISO 14001 EMS Model: Five Primary Components

3.3 The key features of ISO 14001: It is a voluntary standard

It is a flexible management systems specification

Based on the Demings Plan-Do-Check-Act model It focuses on continual improvement in environmental performance

It has strong commitment to environmental legal compliance It enhances commitment to pollution prevention and resource conservation [8]

The ISO 14001 EMS model is built on the Plan, Do, Check, Review model introduced by Stewart andDeming (Figure 1). The basic structure of an EMS, as defined by the ISO 14001 standard, includes acommitment to continual improvement. Within this structure, there are five primary components:

(1)Environmental Policy Establishes and communicates an organizations position and commitment as it

relates to energy and the environment.

(2)Planning Identifies energy and environmental issues and requirements, and defines the initiatives and

resources needed to achieve the environmental policy and economic goals.

(3)Implementation & Operations Describes the procedures, programs and responsibilities necessary to

implement the key initiatives to achieve goals.

(4)Checking and Corrective Action Regularly monitors and assesses the effectiveness of energy and

environmental management activities.

(5)Management Review High-level evaluation of the management system as a whole to determine its

overall effectiveness in terms of driving continual improvement and achieving business goals.

These components are all interrelated to produce a framework for managing and continually improving

environmental performance. The five components of EMS are further subdivided into the following 17elements:

E

vir

e

tal

P licy

Plann ing

Implementati nchecking and

c rrecti n acti n

anagement

Reviews


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3.4 The Elements of ISO-14001 EMS1. Environmental Policy;

2. Legal and Other Requirements;3. Environmental Aspects and Impacts;

4. Environmental Objectives and Targets;

5. Operational Control;

6. Environmental Management Programs;

7. Organizational Structure and Responsibility;

8. Training, Awareness and Competence;

9. Communication;

10. Documentation;

11. Document Control;

12. Emergency Preparedness and Response;

13. Monitoring and Measurement;

14. Non conformance and Corrective and Preventive Action;

15. Records and Record Keeping;

16. Environmental Management System Auditing;17. Management Review.

3.5 Levels of EMS Implementation--

While one of the most common levels of EMS implementation is through third party certification, otherlevels of EMS implementation exist. For example, a municipality may wish to forego the cost of

certification and self-declare that it has met the ISO requirements without seeking certification through a

third party audit. Alternatively, a municipality may implement a complete EMS but have a third party

provide independent verification that it has meet the ISO requirements. Finally, some municipalities may

decide that only certain elements of an EMS need to be implemented to improve their performance or reduce

risks. It is important to recognize however, that full, long-term benefits such as on-going risk management

and continuous improvement can only be realized if all of the EMS elements are implemented.These three

level are-

(1)Level One - Third Party Certification to ISO 14001

(2)Level Two Complete EMS Implementation Without Certification(3)Level Three - Partial EMS Implementation Strategies

4.Environmental Management Systems in Municipalities(Urban Local Bodies)-Much like businesses,

municipal governments have a complex system of organizational management and are subject to large

number of regulatory requirements. However, unlike many businesses, municipalities typically have a very

wide scope of activities that encompass water and wastewater treatment, solid waste collection anddisposal, maintenance of the local infrastructure, and enforcement of numerous federal, state and local

codes.[9] [Guide of EMS for local government page17]4.1 Benefits of implementing EMS in urban local bodies-There is a lot ofbenefits of EMS implementation

in municipalities. ThePrimary EMS Benefitsfor Municipalities are- Positive effect on environmentalperformance and compliance

Improved EHS/ emergency responsetraining, awareness, involvement &competency

Improved relationships withregulators and the community Reduced waste production & energyconsumption.

Process for inclusion of multiplestakeholder requirements.

Increased transparency and abilityto respond to community requestsfor information

Demonstration of managementcontrol over highly complex andvaried activities.

Assists in building a robust linkage between the community, the functional / operational unit andthe

administrators of the urban local body.

Increased management and operational efficiency and enhances the confidence level of the management to

be assured that they were handling alloperations in an environment friendly manner.


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4.2 Barriers to implementing EMS in urban local bodies-There are some barriers to designing and

implementing an EMS. The more important ones and their associated enabling measures have been listed inthis section.

Lack of top management commitment and visibility - The importance of top managementcommitment

cannot be under-emphasised. In many organisations, the top management paysonly lip service to the

EMS and this weakens the EMS considerably. As top management time is always difficult, efforts

were made by the CTI team to obtain their attention to the EMS by organising occasional meetings.

The top management was made aware of the EMS progress after every step.

Frequent changes of personnel and top management- This problem was a major obstacle toproceed

with the design and implementation of EMS at every stage. The replacement of newmember with the

previously trained member slowed the process to certain extent.

Common perception that the costs outweigh the benefits Sometimes the management thoughtthat

the costs to implement the EMS and the costs in terms of professional time investment wasmuch

more than the total benefits. But all the townships found that the return-on-investment fordeveloping

and implementing the EMS is sometimes less than a year.

Resources Budgets and Manpower constraint- One of the main impediments of developing anEMS is the provision of inadequate budgets. Top management needs to address the EMS as an

further development of the institutional infrastructure of the organisation. Lack of financial resourcesresults in sub-standard training, consulting and auditing inputs that may delay EMS development and

also make difficult the maintenance of an effective EMS. It is important to allocate sufficientbudgets. Insufficient training at all levels - In order to motivate about EMS, it is most important to

providetraining at all levels of the workforce and the community. Passive and unenthusiastic trainingareoften barriers to an ineffective EMS.

EMS not recognised as the responsibility of the whole organisation This was a major barrier in the

initial stages of the process. The responsibility assigned was restricted to the core team. But later in

the process integration was achieved through involvement of all departments and the communities.

The roles and responsibilities were allocated by the management. However, the roles of communities

were more or less voluntary in nature. But these examples of proactive initiative by a few community

members triggered the others to join in to the process later.

4.3 EMS Implementation in Urban Local Bodies In India :Few Success Stories

In USA the Pennsylvania Department of Environmental Protection (DEP), in conjunction with Five Winds

International, conducted a Municipal EMS Pilot Project with seven Pennsylvania municipalities from 2001

2003.[10][Guide of EMS for local government 2004 Page no.17].Indian Municipal bodies are also

adopting the EMS. Southern states of India are implementing EMS in some municipalities successfully-Nammakal municipality in the state of Tamilnadu is an excellent example.Its effort was also admire by apex

court of India that is Supreme Court of India -W.P.(Civil) No.888/1996 dated. 04.10.2004

HonourableJustices Y.K. Sabharwal. & D.M. Dharmadhikari.Lack of funds is no excuse for inaction.

Smaller towns in every State should go and learn from Suryapetin Andhra Pradesh (Pop. 103,000) and

Namakkal in Tamil Nadu(Pop. 53,000) which have both seen dustbin-free Zero Garbage Townscomplying

with the Municipal Solid Waste Management Rules since 2003 with No financial input from State or Centre,

just good management and a sense of commitment. .Three industrial townKasturinagar Township IFFCO,

Kalol(Gujrat-India) unit, Tatachem Township(Bet Dwarika ,Gujrat-India) Tata Chemicals, Mithapur unit,-Pirojshahnagar Township Godrej Boyce, Vikhroli(Mumbai) unit--of India successfully implemented EMSwith the help of Clean Technology Initiative(CTI) and USAID.[11] Page no.25/26/27].


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Part-II

EMS of Anoopahahar Municipality,District-Bulandshahar(State of Uttar Pradesh,India)

1.Overview of Anoopshahar Municipality-Anoopshahar municipality is situated in the district of

Bulandshahar(State of Uttar Pradesh,India).This town is situated on the holy bank of river the Ganga.It is

also famous for its religious importance.Every year a big fair takes place in the month of November (Kartik

Mela) and around one million devotees come here to take holy bath at the bank of the Ganga River.This

town is having a municipal board which is elected democratic election on every five year. The municipal

board have a chairman and 25 members. Under this board an executive officer implement and execute the

policies with the help of employees.An overview of this Municipal body is as follows---

Name of the Local body-Anoopshahar(District-Bulandshahar,Uttar Pradesh,India)

Area of the Local body in Km2- 4squareKilometreLay out Plan of Local body ----25Wards.

Population of town as in census2011--- 36,000No. of employee of Local body-105

Mode of transportation in the Local bodyBuses/taxis/boats in the GangaFacilities Available-Water supply,waste water treatment plant,solid waste management,medical, sanitation

of city,electricity,maintaining civil work and regulating building byelaws etc.Local body Offices--Department in charge for the township, Employees activities, Total No. of

employees=20

a. Pass the map for buildings

b. Monitor the building byelaws

c. Inforce the building byelaws

Water Supply--Department in charge for the supply

Source of drinking water-Under ground water supplied through two tube welland overhead tanks and deep

hand pumps.

Type of water treatment-Chlorination at tubewell supply point

Consumption of drinking water per day in -=3.6 million litres per day Consumption of raw water per day in m3---

Type & capacity of water pump station-tube well and overhead tanks

Pumping cost (per month) -----

Sewage Treatment Department in charge for treatment-sanitation Department

Capacity of treatment plant in m3-There are two treatment plant-(Plant-A and Plant B).Capacity of Zone-A, STP=0.805mld and Capacity of Zone B , STP=1.76 mld.

Type of treatment plant-Sedimentation and oxidation Usage/disposal of the treated water-Irrigation

Cost of the O & M of treatment plant-

Solid Waste Management-Land fill site

Department in charge-Sanitation Quantum of waste in kg/per day--

Current method for Collection and Disposal-Door to door and collection through dustbin/garbage bins and

transported to solid waste land fill site.

Shopping Complex- Type of shops-Daily commodities/food market/mandi

No. of shops-120

Waste management from the shops- waste is collected through garbage bins and transported to land fill site

Details of Recreational Clubs-One cinema hall and three marriage halls


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Schools available inside the Local body Name of the School Standard available Strength of school

Primary /Junior school--12--/No of students---2000LDAV Inter college-2000

Arya kanya Inter college-1000

Degree college-1000

ParksName of the park Area in Km2 --Ambedkar park, near tehsil=50sq.meter

RoadWidth of the road Length

a.Main road to Bubuster ganj Ghat road-30 meter

b.Anoopshahar bus station to city road-15meter

c. Alighargh Mooradabad highway-30meter

Storm water-Anoopshahar is situated at the bank of the holy river Ganga. So it is situated on top and about

10 meter high from river level. So rain/storm water is easily drained out through gravity through municipal

drain.

Indirect Support DetailsPost office (1) Banks (5) Railway station (NIL)

Power Supply-Electricity Department Department in charge

Source and capacity of power-U.P. PowerCorporation and generator supply for street lighting byAnoopshahar Municipality

Consumption pattern in Local body-Domestic/business/street lighting

Rate (Slab) of charge for user-per unit charge

Hospital and Dispensary details

Department in charge-Health Department

No. of beds-36

Facilities in the hospital-Operation/X-rays/Ultrasound/Pathology lab/maternity services

Current method of medical waste management-Incineration. Medical waste transported to incineration

point.

If Incinerator available, chimney heightnot available.Stakeholders-Local residents, Devotees/tourist, regulatorybodies (state/central government institutions),

NGOs, Trade association of Anoopshahar

Gather Information-As a first step indicated in fig-1 following questionnaire can help you captureyourunderstanding of key issues as well as identify areas where youmay need more information.

1.2 EMS Implementation Questionnaire-

a. Have key stakeholders of your municipality [such as regulators, countyCommissioners, or local residents] required or requested that you develop an

Environmental Management System? ---Yesb. Is public perception and acceptance, i.e. relations with regulators, local? (i.e.

would it be valuable for your municipality to announce that you have anEMS)? ----Yes

c. Could your municipality benefit from establishing a process to prioritize and

Incorporate stakeholder requirements into municipal operations? --Yes

d. Do you see value in developing a system and procedures to identify and

Address energy and environmental risks, liabilities and potential impacts? ---Yes

e. Do you see value in developing a system and procedures to ensureregulatory compliance? ----------Yes


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f. C l your muni i lity benefit from est blishing a procedure to monitoritsoperations, set objecti es andtargets, trackits performance and evaluatecompliance with environmentallaws and state-wide energy goals?

-----Yesg. Are other municipalities in your region pursuing an EnvironmentalManagement System?---------- No

h. Do you feel your municipality has sufficient resources available, in terms ofpersonnel and funds, topursue an EMS?------No

1. Purpose and Need ofE for Anoopshahar Muni ipali The municipality of Anoopshahar has

planning to implement an environmental management system (EMS) based on the ISO 14001 standard as a

way of demonstrating environmental leadership, comm itmentto continual improvement and environmental

responsibility to all stakeholders(local resident, local environmental group, employees ,supplier and service

provider, state regulator). How EMS is beneficial and mandatory for Anoopshahar? The Anoopshahar is

situated on the bank of holy riverthe Ganga.This place have religious importance due to riverthe Ganga andtemples.People have a lot faith in bathing riverthe Ganga and worshipping in temples.So itis essential for

municipality of Anoopshahar must keep town neat and clean and river the Ganga should be cleaned.The

High court of Allahabad also issued the direction to all municipalities situated on the bank of the GangaRiverto ensure its purity. Under these circumstances the municipality of Anoopshahar have no choice to

ignore the EMS despite of cost.1.4 Goal ofEMS of Anoopshahar Muni iplali Once it has been established that an EMS would be

beneficialtoyour municipality, the next step is deciding the level ofimplementation for your EMS:

Third Party Certification to ISO 14001. Implementation of a Complete EMS Without

Certification.

Partial Implementation.

The municipality of Anoopshahar have these three options for adopting EMS. The municipal authorities

decided that initially they willinitially adopt the level three that is partial implementation without

certification. Partial implementation means in first phase Municipality is taking certain activities their

aspects that have significantimpact on purity of riverthe holy Ganga.Later on they will move forward for

complete implementation and third party certification.

1.5 Scope of the EMS -The municipality of Anoopshaharis EMS developing andwillimplementits EMS to

cover all activities occurringwithin a defined section ofthe municipal operations known asthe EMS boundary.

i ure -3: EMS Boundary of Anoopshahar Municipality

Table number-01: List of major Activities of AnoopshaharMunicipality

Elec

c

y

Wate

Ve cle Fuels

Pu c ase f --- e cals,

p st,Equ p e t, Mate

als,

Etc

I put

Parks anage entand aintenance

Streetandside

alk cleaning

Roadrepairand aintenance

Supplyofdrinking

ater

Water ainsservice andrepair

Se

age treatment plantoperations

Se

age line anddrainage line

maintenance andrepair

Streetlightingintown

Workof AnoopshaharMunicipality AirEmissions

HazardousWaste

SolidWaste

WaterEmissions

Output


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Sr.No. Activity Description

Street cleaning Operation of propane-powered street-cleaning

equipment for sidewalks and inner-city streets,

manual collection of garbage from street and from

sidewalk garbage cans

Collecting and pumping of

waste water to sewerage

treatment plant

Operation of pumping stations,maintenance of waste

water collecting drainage pipes

Drinking Water supply Operation of tube well, Chlorination of water,Supplyfrom overhead tanks, maintenance of water mains and

pipes.

Water treatment plant Operation of water plant, water screening, water

purification, fluorine additive, water testing

Solid waste management Collection of solid waste and transportation to land

fill site, treatment at landfill site

Civil works repair Filling holes in street asphalt each spring and repair of

sidewalk and curb concrete,drainage drains/pipes

Street lighting Operation of generators,maintenance of electric

equipment

The EMSaddresses all environmental aspects that may have a significant impact on the environmentarisingfrom activities within the EMS boundary. The EMS covers only those aspects for which the

municipality of Anoopshahar is responsible or over which it can reasonably expect to have controlorinfluence.

2. Environmental Policy

The municipality of Aoopshahar has a publicly available Environmental Policy that has been endorsed

bysenior management (person or group). The policy sets forth the environmental commitments ofthe

municipality, which cover all activities within the defined EMS boundary. As required by theISO 14001

standard, the policy includes the following key components:

A commitment to continual improvement; A commitment to the prevention of pollution; and,

A commitment to meet or exceed relevant environmental legislation, regulations and other

Internal or external requirements.

2.1 Environmental Policy of Anoopshahar Municipality(Bulandshahar,U.P. -India)

Table-2: Environmental Policy of Anoopshahar Municipality (Bulandshahar,U.P.-India)


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15

The policy is reviewed annually by senior management (Chairman and member of Anoopshahar MunicipalBoard) aspart of the management review (covered in the section on Management Review,

below),communicated to all personnel and made available to the public as required in operational

controlprocedure.The management review considers whether or not the policy is appropriate to the nature,

scale andenvironmental impacts of the activities within the EMS boundary.

3. Environmental Aspects and Impacts--Environmental aspect is defined as an element of an

organisations activities, products or servicesthat can interact with the environment. As given in thedefinition, it covers not only the organisationsactivities, but also its products and services. The definition

also uses the word can, which impliesthat both existing and potential needs to beconsidered.Environmental impact is defined as any change to the environment, whether adverse or

beneficial,wholly or partially resulting from an organisations activities, products or services.It is importantto note the relationship between aspects and impacts. This is similar to a cause-effect

Relationship. It is also noted that each activity or product or service can have more than oneenvironmentalaspect and each aspect can have more than one environmental impact. The EMS team identifies the

environmental aspects of all activities within theEMS boundary that the municipality controls or over which

it can be expected to have influence.The EMS Team then determines which of the aspects may have asignificant impact on theenvironment. (See in table no. 03)

Table-03: Environmental Aspects/Impact/Environmental significance/Objective and Targets of

Anoopshahar Municipality

Activity Environmental

Aspects

Environment

Impact

Environment

alSignificance

Objectives Targets

Drinking Water

Supply

1. Possibility of

leakage of treated

water

2. Possibility of

overflow of water

Resourcedepletion

3. Possibility of

1.1Resource

depletion

1.2Contamination

of drinking water

which affects

human health.2.water Resource

depletion

1.Possibilty of

leakage of

treated water

2.Possibility

of excess

residualchlorine

1.Complete

stoppage/redu

ce the pipeline

leakage

2.Improve

chlorination process and

rectify the

1. Repair or

Replace new

pipe

2.Repair or

replacechlorination

plant

We,t

e eo leo Anoo shahar an Munici al Boar o Anoo shar are

committe makethe religious aus icity o the Ganga river an

Anoo sharto! n for ilgrims through cleanlenvironment an continual

im " rovement inourenvironmental " erformance. We shall striveto :

Com # lete sto # # ageofwaste water flow inthe

river Ganga through

# um # ing it an $ treating

in waste water

treatment% lant

Createenvironmentalawareness amongstour

resi $ ents an $ su# #

liers.

Com % letebanon

# olythenebags intown

an $ encourage useof

eco-frien $ ly materials

Cleanthe street an $ collect wasteevery day

and trans # orted to

landfill site for

segregation and

treatment

We will com # ly with

state and national

environmental

legislation and

regulations.

@ & urenvironmental

% olicy will be

communicated to all

residents in the all 25

wards ofmunici # ality

interested % arties and

made available tothe

# ublic.


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16

excess residual

chlorine

3. Safety &

health

machine

Waste water

Pumping

1-Possibility of

leakage in

underground

closed drains.

2.

Overflow of

waste water due

to electricity

supply

failure/pumpingmachine failure

1. Contaminate

under-ground

water-which

affects to human

health.

2.1Flow into

Holy river the

Ganga that

pollute the river

water whichaffects health of

living creaturesespecially

dolphin.2.2.-Affects the

auspicous feelingof devotees.

1. Possibility

of leakage in

underground

closed drains.

2. Overflow

of waste water

due to

electricity

supplyfailure/pumpi

ng machinefailure

1.Make waste

water drains

blocked and

leakage free

2.Maintain

regular supply

of electricity

to pumping

motors andmake them

break downfree

1.Repare the

drain and

open the

blocked

2.Generator

must be on

standby and

pumps

repairing onregular

interval

Waste watertreatment in STP

1. Possibility ofleakage in STPs

tanks.

2.Possibility of

overflow in the

STPs tanks

1. Contaminateunderground

water which

affects health.

2.1 Direct flow

into river ganga

and pollute river

water which is

injurious to living

creature

especially

dolphin.

2.2 Affect thereligious/auspicious feeling of

devotees

1.Possibilityof leakage in

STP tanks

2.Possibility

of over flow

in the STPs

tanks

1.Make STPtanks leakage

free

2.Stop the

over flow and

make

emergency

plan during

heavy

rain/storm

1.Repair theleakage

2.Made

escape route

to water

during

heavy rains

Sanitation,Collection and

transportation ofsolid waste

1.Strike ofsanitation

workers2.Mechanical

failure ofgarbage

collection and

transportationmachinery

1.1No cleaningand no collection

and transportationof solid waste to

land fill site. Itleads to

unhygienic

environment inmunicipal

area,pollution in

river ganga due

dumping/throwin

g of waste in

river ganga.

1.2 Compromise

to health and

1.Srike ofsanitation

workers

1.Solve thegrievances of

sanitationworkers and

bettercommunicatio

n with top

management

Classify thegrievance

and solvethem in a

time frameand in

transparent

manner


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17

affects religious

feelings of

devotees.

2.1. affects the

hygiene, aesthetic

sense and

religious feeling

of citizens.

2.2 pollute the

river Gangawhich affects

healthof livingcreature

especiallydolphin.

Solid wastetreatment at land

fill site

1.Possibility offaulty design and

preparation ofland fill site

2.Possibility of

faulty segregation process of solid

waste

1.land and groundwater

contamination2. Improper of

solid waste

treatment leads toodour,

unhygienic

environment and

contamination of

land and water.

1. Possibilityof faulty

design and preparation of

land fill site

2.Possibilityof faulty

segregation

process of

solid waste

.Make solid

wastetreatment

system with

highperformance

2. Improve the

solid waste

segregation

process.

1. Check thedesign and

constructional fault of

land fill site

and repair it.2.Repair the

machines or

replace

more

efficient

machine

Electricity supply

for street lighting

1.Possibility of

failure of

generator/electrici

ty supply

1. Stop electricity

supply leads to

darkness,

inconvenience

and safety

compromise ofcitizens.1.2 Affects the

business oftraders

Aspects determined to have significant impacts are reviewed at least semi-annually by the EMSTeam aswell as anytime there are new or changed activities to consider. Meeting discussions andprocedures used to

determine significant impacts are recorded in EMS Team meeting minutes. TheEMS responsible person(Executive Officer of Anoopshahar municipality) maintains the EMS Team meeting minutes and

otherrecords, as required.

4. Legal and Other RequirementsAs part of the Environmental Policys commitment to regulatory compliance, the municipality of

Anoopshahar has established a procedure for ensuring compliance with environmental regulations and other

requirements.This procedure involves identifying, accessing and communicating legal and other

environmentalrequirements that are applicable to the activities within the EMS boundary.Information

necessary to ensure compliance is acquired through legal publications and othersources identified by the

EMS responsible person (Executive Officer of Anoopshahar Municipality). The relevant requirementsare

identified, accessed and communicated to all personnel, as necessary. At least once a year, theEMS

responsible person (Chairman and member of Anoopshahar Municipality Board) reviews the current


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18

national, state and local legalrequirements and other requirements to ensure ongoing compliance.Awarenesson legal and regulatory requirements is a fundamental requirement of an EMS. The ISO14001 Standard

requires environmental legal requirements to be identified and accessible.Any urban local body needs toaccess all concerned legal information, assess the same for itsapplicability and review whether the

compliance status. Generally these include the nationalrequirements, state requirements, permit conditions,

etc. A practicalapproach to do this is by developing a register.

Table-04: Legal Register of Anoopshahar Municipality

Name ofact/regulation

Obligation underAct/Regulation

Responsibility

Right Area ofapplicabili

ty to

municipality

Referencedocuments

Water(Prevention

and Control

of Pollution)

Act, 1974:

Obligations,

Responsibiliti

es, Rights(As

amended in

1988)

This Act provides forthe prevention and

control of water

pollution and the

maintenance or

restoration of

wholesomeness of

water. As such, all

human activities having

a bearing on water

quality are covered

under this Act

Statepollution

control board

have duty to

enforce its

provision on

industries

and

municipalitie

s

Anyindustry/waste

water treatment

plants can only be

established with

prior permission of

State pollution

control board

Wastewater

treatment

plant and

their

pumping

stations

comes

under this

acts

provisions

Reports ofinlet and out

let water

quality of

STP and

water quality

reports of

SPCB of river

Ganga.

Environmenta

l (Protection)

Act 1986:Obligations,

Responsibilities, Rights:

This is an umbrella Act

for the protection and

improvement ofenvironment and for

matters connected withit.

State

pollution

control boardhave duty to

enforce its provision on

industriesand

municipalities

It provides that no

person carrying on

any industry,operation or

process shoulddischarge or emit

or permit to bedischarged or

emitted anyenvironmental

pollutant in excess

of such standardsas may be

prescribed

Solid

waste

management and

wastewater

treatment plants of

municipality comes

under this

act.

Directives of

central and

stategovernments

and courts.Reports of

inlet and outlet water

quality ofSTP and

water quality

reports ofSPCB of river

Ganga.

Air

(Prevention

and Control

of Pollution)

Act, 1981:

The objective of the Air

Act, 1981 is to prevent,

control and reduce air

pollution including

noise pollution

State

pollution

control board

have duty to

enforce its

Under the

provisions of this

Act, no person

shall, without the

previous consent

Heavy

generator

of

municipali

ty used for

Directives of

central and

state PCBs

and standard

set by these


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Obligations,

Responsibiliti

es, Rights:

provision on

industries

and

municipalitie

s

of the SPCB,

establish or

operate any

industrial plant in

air pollution

control area

street

lighting,

water

supply and

pumping

of waste

water into

STP.

institutions.

Municipal

solid waste

(Management

&HandlingRules), 2000:

Municipal Solid Wastes

(M&H) Rules, 2000

have been finally

notified under theEnvironment (P) Act,

1986 on October 3,2000 (MOEF, 2000 e)

Under these

rules,

Municipal

Authority ismade

responsiblefor

implementation of the

provisions ofthese rules

and for any

infrastructural

development

for

collection,

storage,

segregation,

transportatio

n, processing

and disposal

of MSW and

have to

comply withthese rules

SPCB/PCC will

review

implementation of

standards andguidelines.

SPCB/PCC shallsubmit regular

reports to CPCB inForm-IV regarding

implementation ofMunicipal Solid

Wastes (M&H)

Rules, 2000 bySeptember 15

every year

Solid

waste

manageme

nt andwaste

watertreatment

plants ofmunicipali

ty comesunder this

act.

Reports

submitted by

Municipalities

on differentprescribed

proformaunder this

rule.

Directives ofHigh court of

Allahabad onriver Ganga

and TheGanga river

basinAuthority of

India

Nofactory/municipalitythro

ugh its waste water andsolid waste in to river

the Ganga.No polytheneuse

In the municipalitiessituated on the bank of

riverthe Ganga

Central/StatePCB submit

theircompliance r

reportmonthly

Central Gangariver basin

authority,Central/state PCBs enforce

these directions

Seweragetreatment

plant,solidwaste land

fill site,complete

ban ofpolythene

is comes

under thisdirectives

Governmentorders/directi

ves issued incompliance of

High courtsdirectives.

5. Environmental Objectives and Targets-Improvements inenvironmental performancewithin the EMS are

achievedthrough objectives andtargets. As defined in ISO14001, an environmentalobjective is an

overallenvironmental goal, arisingfrom the environmentalpolicy, that an organisationsets itself to achieve

andwhich is quantified wherepracticable. An environmental target is a detailed performance requirement,

quantified wherepracticable, applicable to the organisation or parts thereof, that arises from the

environmental objectivesand that needs to be set and met in order to achieve those objectives.The EMS


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Team establishes environmental objectives and targets to set performance improvementgoals for the aspectsthat may lead to significant impacts. These are integrated into programsdeveloped to stimulate action within

individual units, departments or across all operations withinthe EMS boundary. Objectives and targets aredeveloped for aspects considering significantenvironmental impacts, legal and other requirements, technical

and financial feasibility,commitments in the environmental policy and operational requirements.

Formulating objectives and targets -Objectives and targets are formulatedin a SMART manner S-specific,

M-measurable,A-achievable, R-realistic and T-time bound.The EMS Team developsobjectives and targets to

define:

1. The performance objectives (e.g., monitor, study, control or improve) for each aspect with a

Significant environmental impact;

2. The specific, quantified targets which define those performance objectives; and,

3. The planned schedule for achieving targets.

6.Environmental Management Programs-EMPs are essentially detailed action plansfor the

implementation of approved objectives and targets. It specifies the different intermediate stagesIn the implementation, and includes the timeline and responsibility against each stage. An EMP

Answer the question arising from the needs of what is to be done, when it has to be done and, who

Needs to do what. Usually captured in a standard format, an EMP also answers the question regarding

The means for achieving the action plan and often include the resource requirements as well.

Objectives and targets are developed to stimulate action using environmental managementprograms. Thiselement of the EMS translates objectives and targets into programs that direct themunicipality towards

achieving results.The EMS Team establishes environmental management programs (EMPs) for all

objectives andtargets. EMPs are reviewed and approved by senior management (Chairman, members of

municipal board and Executive Office of Anoopshahar Municipality) prior to implementation. The EMPs

define the principal actions to be taken, theindividuals responsible and the scheduled times for

implementation that will achieve the desiredresults.

Table -05: Environmental Management Programme of Anoopshahar Municipality-Formulation and

Implementation

Activity Objective Target Target period Responsibilities EMP implementation

programme

Drinking

WaterSupply

1.Complete

stoppage/reduce the pipeline

leakage

2.Improvechlorination

process and

rectify themachine

1. Repair or

Replacenew pipe

2.Repair or

replacechlorination

plant

1.Three

months

2.One month

Water works

department

Detail

plan(technical&financial) and its

implementation roadmap

Pumping of

waste water

1.Make waste

water drains

blocked and

leakage free

2.Maintain

regular supply

of electricity

1.Repare the

drain and

open the

blocked

2.Generator

must be on

standby and

1.three

months

2.Continuous

process

1.Civil works

department

2.Elerical&Mechani

cal department

-do-


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to pumping

motors and

make them

break down

free

pumps

repairing on

regular

interval

Waste water

treatment in

STP

1.Make STP

tanks leakage

free

2.Stop the

over flow and

makeemergency

plan duringheavyrain/stor

m

1.Repair the

leakage

2.Made

escape route

to water

duringheavy rains

1.Three

months

2. one

months

1.Civil works

department

2.Civil Works

department

-do-

Sanitation,

Collectionand

transportati

on of solidwaste

Solve the

grievances ofsanitation

workers and

bettercommunicatio

n with top

management

Classify the

grievanceand solve

them in an

time frameand in

transparent

manner

Three months

special driveand regular

monitoring

and makecommunicati

on with

employees

Sanitation

Department withcoordination of

office establishment

-do-

Solid waste

treatment at

land fill site

Make solid

waste

treatment

system with

high

performance

1. Check the

design and

construction

al fault of

land fill site

and repair it.

Two months 1.Civil works

department with

coordination of

sanitation

department

-do-

2. Improve

the solidwaste

segregation

process.

2.Repair the

machines orreplace

more

efficient

machine

2.Three

months

2.Sanitation

Department withcoordination of

electrical&mechanic

al department

-do-

7. Organizational Structure and ResponsibilityThe environmental management programs identify roles, responsibilities and authorities for allpersonnel.

The EMS Team ensures that the resources (e.g., budget and personnel time) requiredfor implementing and

controlling the EMS are provided. Environmental management programsrequire resources for training,

human resources, specialty services, and financial resources, technical andinformational services.A key

element of responsibility is the identification of an EMS responsible person (Executive Officer of

Anoopshahar Municipality) with primary responsibility for establishing, operating and maintaining the EMS

inaccordance with the ISO 14001 standard. The EMS Team provides routine EMS support andreports

directly to the EMS responsible person (Chairman of Anoopshahar Municipality). A list of rolesandresponsibilities is available in table number----


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8. Training, Awareness and Competence-Training is necessary to bring about a basic, fundamental changein the rank and file of the organisation.Attitudinal changes, behaviour pattern changes and modifications in

thinking processes are required in an effective EMS. To convey the environmental message across theorganisations and provide new skills, training is the important vehicle. While the EMS may involve a

number of communication and documentation, it is important to support the team with training sessions.

This also helps the workforce to imbibe new concepts in relation to the organisations functioning.EMS

implementation includes training for personnel on both general awareness and competency. Awareness

training ensures that all personnel are familiar with the environmental policy and the relevance of the EMS,

including the potential significant environmental impacts of their work activities. Additional competency

training addresses environmental procedures that are specific to personnel work activities. All personnel

receive appropriate training based on a delivery procedure that matches training requirements with personnel

job descriptions and work activities. The municipality of Anoopshahar identifies, plans, monitors and

records awareness and competency training needs and delivery for all personnel. The municipality of

Anoopshahar has a procedure to ensure effective and timely training for employees at all levels to ensure

awareness of:

y the importance of conformance with the environmental policy;

y the implementation of environmental management procedures and the EMS;

y the actual and potential significant environmental impacts of their work activities;

y the environmental benefits of improved personal performance; their own roles and responsibilitiesfor achieving conformance with the policy andprocedures, and with the requirements of the EMS;

and,y The potential consequences of departure from specified operating procedures.

8.1 Topics/List ofTraining Need--

1. General Environmental awareness2. EMS and ISO 14001

3. Emergency Preparedness Plan

4. Environmental laws

5. Waste water treatment

6. Water conservation

7. Solid waste management

8. Paper recycling and no use of polythene

Table-06: Trainingneeds Identification-Period From---- to ---------

Sr.No Name Designation

/section

Department

need

Identified

Training

Language(Hindi/English)

Remarks

Table-07: Environmental Training Plan for the YearType of

training

Programme

details

Target

Audience

Training mode Date/Month Frequency of

training

8.2 Writing a procedure - ISO 14001 requires a procedure (s) for undertaking awareness and competence

Sessions.The training procedure should cover the process oftraining needs assessment, the methodology offormulation of training modules and methods, process ofselection of trainers, execution of training and


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feedback. Records which maintain the schedule and actsas evidence of conducted programmes areformatted. For instance, attendance-cum-feedback record ofany training programme contains type, name,

date, duration, feedback, and some specific question .The responsible person (Executive Officer ofAnoopshahar Municipality) for the organization and delivery of training is alsoresponsible for training

records. Records are to be monitored and reviewed on a scheduled basis.Supervisors determine competency

as outlined in environmental control procedure lists environmental training needs and delivery programs.

9. Communication -Effective environmental management requireseffective communications, both

internally andexternally.EMS communication includes programs addressing internal and external parties.

The purpose ofinternal communication is to ensure that environmental information is disseminated to

allpersonnel and that all personnel feel they are able to participate in the EMS through

availablecommunication channels. Communication with individuals, groups, government, local

businessesand others outside of the municipal EMS provides insight into how the environmentalperformance

of operations within the municipal EMS boundary is perceived externally. The municipality of Anoopshahar

has established and is maintaining a procedure for internal and externalcommunication relating to the EMS

as described by operational control procedure .

9.1 Internal Communication--Internal communications shall ensure that those personnel at each relevant

level and function are aware of: The EMS and the environmental policy;

The importance of conformance with the environmental policy; All operational control procedures;

Individual responsibilities for achieving environmental objectives and targets;9.2 Internal Methods of Communication

Newsletters Intranet

Staff meetings

Employee meetings

Bulletin boards

Training

9.3 External Communicationwith interested parties--

External communication includes all written or electronic correspondence, telephone conversations

And oral discussions or meetings with external parties. According to the ISO 14001 standard, the

Organization shall consider processes for communicating externally on its significant environmental

Aspects and record its decision.External communications ensure that: External communication concerning the environmental aspects within the EMSboundary is directed to the

EMS Responsible person;

The ISO Management Representative or designee is responsible for determining theneed for, and

preparation of, any notification to regulatory agencies.

9.4 External Methods of Communication--

Open houses Focus or advisory groups

Web site or e-mail list Press releases

Annual reports Advertising

Informal discussions9.5 Writing a procedure - ISO 14001 requires the establishment and maintenance of a procedure for

Internal and external communication. The procedure can cover different types of communication.

Under each part, it can document the information flows, methods adopted, process of decision makingand

responsibility disbursement. ISO 14001 requires that any external communication received andresponded is

documented, and all significant aspects are considered for externalcommunication.


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10. Documentation-EMS documentation is to support EMS implementation. It is to be used by the

employees as areference source that can be consulted whenever required. EMS documentation also serves

todemonstrate to an external stakeholder about the organisations initiatives in environmental

Management.The municipality of Anoopshahar has established and is maintaining information to describe

the coreelements of the EMS. All EMS-related documents are referenced in the EMS manual, and copiesof

EMS documents can be obtained from the EMS responsible person (Office superintendendent) ordesignee,

upon request.

11. Document Control

The EMS requires extensive documentation of procedures, tools and other elements. Documentcontrolprocedures are implemented to ensure that all personnel have access to appropriate EMSdocumentation andthat out-dated documents are replaced and only current versions are used. The municipality of Anoopshahar

has established an operational control procedure for controlling all documents relevant to the EMS.

11.1 Document controlProcedure:

1. The EMS Responsible person assembles existing environmental documentation.2. Develop additional environmental documentation required by the ISO 14001 standard. This may

include EMS responsibility, training and other elements.3. Use ISO 14001 standard requirements for EMS documentation to determine the need to revise

Or supplement the existing documents.

4. Use Form to maintain an index of EMS documents and revisions.

This proceduredescribes where documents are located and how and when they are reviewed. The

procedureensures that current document versions are available and that obsolete versions are removedfromuse or are suitably identified. Controlled documents are maintained in an orderly manner and

areobtained from the EMS responsible person (Executive Officer of Anoopshahar Municipality) or designee.

Table-08Form for Preparing an EMS Document List

Document control

number

Document Name Date of current version Location

Table-09: Master EMS Document Index

Document control

number

Document Name Date of current

version

Location

Document Environmental Policy

List of Operations

within the EMSBoundary

List of Aspects,Significant Impacts,

Objectives and Targets

Procedure Procedure for Aspects,

Significant Impacts,Objectives, Targets

Procedure forEnvironmental

Management Programs

Forms Environmental

Aspects, Impacts,Objectives and Targets

Audit Checklist


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The controlled document is prepared in accordance with the operational control procedure- EMS DocumentControl Procedure. The EMS responsible person (Executive Officer of Anoopshahar Municipality) or

designee, following approval by senior management (Municipal Board of Anoopshahar),issues amendments

to the EMS manual. All copies of this EMS manual or other EMSdocumentation that are not marked

CONTROLLED DOCUMENT are uncontrolled and are tobe used for reference purposes only.

12. Operational Control--

The EMS Team follows a process to identify aspects that may lead to significant impacts and usesthese toestablish objectives and targets, which are addressed in the environmental managementprograms.

Environmental management programs are then used to develop specific operationalcontrol procedures.Operational control procedures direct personnel work activities. Operational control

proceduresstipulate operating criteria to ensure operations and activities are carried out appropriately.12.1Operational Control Procedure - forthe management of the EMS and operations with potential for

significant environmental impact--

Operational control procedures must explicitly describe how environmental management

Activities will be implemented; Operational Control Procedures must link operations to significant environmental aspects,

Significant impacts, the environmental policy, objectives and targets.

Table-10: The list of operational controls is developed using environmental control procedure.

EMS Operational Control

Procedures

Document

Control

Number

Procedure for Aspects, Significant Impacts, Objectives, Targets EMS/1.001

Form for Listing Activities within the EMS

Boundary

EMS/1.001

F1

Form for Listing all Aspects for a Specific

Activity

EMS/1.001

F5

Form for Determining Significance of Environmental

Impacts

EMS/1.001

F4Form for Establishing Objectives and Targets for Significant

Impacts

EMS/1.001

F5

Procedure for Legal and Other Environmental

Requirements

EMS/2.001

Form for Preparing a List of Legal and Other Environmental Requirements EMS/2.001

F1

Procedure for Environmental Management Programs EMS/3.001

Form for Preparing and Environmental Management

Program

EMS/3.001

F1Form for Preparing a List of Environmental Management Programs EMS/3.001

F2

Procedure for Awareness and Competency Training EMS/4.001

Form for Preparing a Training Delivery Log EMS/4.001F1

EMS Communications Procedures EMS/5.001

Document Control EMS/6.001


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Procedures

Form for Preparing a List of ControlledDocuments

EMS/6.001F1

Procedure for Operational Controls EMS/7.001

Emergency Preparedness and Response Procedures EMS/8.001

Procedure for Environmental Monitoring and

Measurement

EMS/9.001

Non-conformance, Corrective, Preventive Actions

Procedure

EMS/10.001

Form for Preparing a Corrective and Preventative Actions Tracking

Log

EMS/10.001

F1

Procedure for Environmental Records Maintenance EMS/11.001

Procedure for EMS and Regulatory Compliance Audits EMS/12.001

Form for Developing an EMS Audit

Plan

EMS/12.001

F1

Form for Summarizing Audit

Findings

EMS/12.001

F2

Form for Developing an Audit Finding Response Plan EMS/12.001

F3

EMS Management ReviewProcedure EMS/13.001

12.2 Writing a procedure - ISO 14001 requires documentation of operational control procedures related

To significant environmental aspects. All significant environmental aspects over which the organisationhas

control are first listed.

13. Emergency Preparedness and Response-Emergency preparedness and response plans identify the potential for and response to

Environmental accidents and emergency situations. These plans also address the prevention andmitigation ofthe environmental impacts of accidents that do occur.13.1 Effective emergency preparedness andresponse programme:This programme includes following

elements- Assessing the potential for accidents andemergencies

Preventing incidents and their associatedenvironmental impacts.The EMS includes emergencypreparedness and response plans

Plans / procedures for responding to incidents Periodic testing of emergency plans /procedures

Mitigating impacts associated with theseincidents

13.2 Effective emergency preparedness and response programme Anoopshahar Municipality-- have its

emergency plan.The main emergency expected in Anoopshahar is Flood in river the Ganga and heavyrainfall.They have disaster management plan.This plan includes - emergency preparedness and response

plans, the prevention and mitigation of the environmental impacts of accidents.The role and responsibilities

of concern department and person is predefined.

y Warning and monitoring of flood in the river the Ganga-Drainage department(IrrigationMinistry)

y Evacuation and rehabilitation of affected people-Revenue Administration(Tehsil Administration)

y Restoration of Electricity supply-State electricity board

y Medical and health services-community health center of Anoopshahar


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y Rescue of Affected person and safety arrangement-Municipality provides boats ,safety bags, troch,patrolling boats and work with local police

y Sanitation-Municipality of Anoopshahar

y Safety of Sewerage treatment plant- Municipality of Anoopshahar. Its civil works department andsanitation department works jointly

14. Monitoring and Measurement-Monitoring is required to gauge as to whether the management system

is performing in line withthe expectations. Monitoring and measurement enables an organization to: Evaluate environmental performance

Analyse root causes of problems Assess compliance with legal requirements

Identify areas requiring corrective action Improve performance and increase efficiency (or) productivity

The EMS Team establishes environmental performance objectives and targets that requireMonitoring and measurement to assess performance. The EMS Team establishes and maintainsoperational

control procedures to monitor and measure the key characteristics of activities withinthe EMS boundary that

have aspects that may lead to significant environmental impacts.

Procedure for Environmental Monitoring and Measuring-,Develop required procedures for all areas in

which monitoring and measurement is necessary forcompliance with environmental operational control

procedures. The procedures should: ensure that monitoring and measuring occurs in order to assess whether or not objectives

and targets are met;

respond to stakeholder demands, to the extent these are not reflected in the objectives and

targets (e.g., tracking number of complaints regarding noise in response to a stakeholder

request to reduce noise impacts);

meet regulatory and legal requirements regarding performance tracking and reporting

requirements; and,

address the needs for operational control of equipment and processes.The procedure includesrequirements for equipment calibration and maintenance and ensures that records

are retained.The municipality of Anoopshahar has established an environmental regulatory compliance program

tomonitor regulatory requirements. Environmental control procedure outlines the requirements of theprogram and the need toperiodically review regulatory compliance and report results to management on a

yearly basis.To maintain the purity of river the Ganga is prime objective of Anoopshahar MunicipalitysEnvironmental Policy. It is also mandatory to follow regulations and directives of High court Allahabad.

The Hon. High Court of Allahabad is periodically monitoring the sate effort to maintain the purity of river

the Ganga water. State Pollution Control Board of Uttar Pradesh is monthly taking the sample of (i)waste

water at the inlet of sewerage treatment plant(STP),(ii)treated water at the outlet of STP,(iii)water of river

the Ganga.(iv) National water board.The SPCB of Uttar Pradesh directs the Municipality of Anoopshahar to

improve functioning so that regulatory norms can be achieved.

Table:11: Report of Waste water at Inlet and Outlet of STP Anoopshahar

Place of

sample/date

Parameter Value at Inlet

of STP(mg/l)

Value at

Outlet of

STP(mg/l)

Standard of

U.P.-SPCB

(mg/l)

Remarks

STP-Zone-A Colour grey Turbid colourless

Sample taken

on 29-3-2011

pH 7.5 7.8 5.5 to 9

Waste water Total 167 72 100


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suspended

solid

Of city Total

dissolved solid

1500 924

Anoopshahar Total solid 1662 996

B..O.D. 68 27 30

C.O.D. 310 140 250

Source: Uttar Pradesh (India) State Pollution Control Board ,Regional Office Bulandshahar Office dated04/04/2011

Test report of river the Ganga river on-25.10.2010 was

Total Solid=1102mg/l, B.O.D.=3.2mg/l. ,C.O.D=24mg/l and Ph=6.8

15. Non-conformance, Corrective & Preventive Action-

15.1Corrective action:is generally a reactive process used to address problems after they haveoccurred.Corrective action may be triggered by a variety of events, including internal audits andmanagementreviews, neighbour complaints or results of monitoring and measurement.

15.2Preventive action: is generally a proactive process intended to prevent potential problems beforetheyoccur or become more severe. Preventive action focuses on identifying negative trends

andaddressing them before they become significant.15.3Non-conformance: It is a deviation of any size or magnitude from the EMS requirements and from

ISO14001 requirements upon which the EMS is based.The operational control procedure, defines responsibility and authority for handling and

investigatingoccurrences of non-conformance with the requirements of the EMS. This includes taking action

tomitigate significant environmental impacts, and initiating and completing corrective and preventiveaction.

Any changes in procedures resulting from corrective and preventive actions areimplemented

Figure: 4; Process of Non-conformance, Corrective & Preventive Action

Initiatin g

Corrective and

Preventive (C&P)

actions

DeterminigC&P

actions

Implementing C&P

actions

Tracking C&P

actions

Tracking effective

solution for C&P

actions


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and recorded. The EMS responsible person (Executive Officer of Anoopshahar Municipality) maintainstheserecords.

16. Environmental Records -As emphasised in the case of EMS documentation, records are also requiredto support and evidence for EMS implementation.The operational control procedure ensures

thatenvironmental records are correctly identified, maintained and disposed of. Environmental

recordsrelevant to the EMS include training records and the results of audits and reviews. Records

arelegible, identifiable, traceable, and readily retrievable and protected against damage, deterioration

andloss. Record and document retention is also specified in the procedure. Individual departmentsmaintain

environmental records using the EMS procedure.Environmental records are maintained in an archive so as

to be retrievable as needed.Records are preserved and archived for retrieval as needed based on the

following criteria:

include records of all data and information required in Environmental ManagementPrograms such as

training records and the results of audits and reviews, expired permits,inspection results;

ensure that environmental records are legible, identifiable and traceable to the activity,product or service

involved;

ensure that environmental records are stored and maintained such that they are readilyretrievable and

protected against damage, deterioration or loss; ensure that the retention times of these environmental records have been established andrecorded. A list of

relevant records is maintain in following manner

Table -12: Master EMS Records List

Sr. No. Record Type Person

Responsible

Location File

Method

Retention

minimum

Administrative

Environmental

17. EMS Audit-EMS audit is a systematic and documented verification process of objectively obtaining and

evaluatingevidence to determine whether an organisations EMS confirms to the EMS audit criteria set by

theorganisation, and for communication of the results of this process to the management.The outputs from

EMS audits feed into two separate processes: 1) Management Review, and 2) Corrective and PreventiveAction. EMS audit procedure must be developed and documented with goals that:

ensure that the procedures incorporated into the EMS are being followed; determine if the EMS itself requires revision or restructuring.

The municipality of Anoopshahar conducts internal EMS audits to ensure that the EMS has been properlyimplemented and is being maintained. Audits include--- a review of documentation and

records,personnel interviews, and a review of the results from monitoring and measurement.The results of

these audits are communicated to senior management (Municipal board of anoopshahar) for inclusion in themanagement review process. Audits are performedaccording to a regular schedule based on the managementreview cycle.


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Figure-05: Process of Environmental Audit

The audit procedure covers----- the audit scope, frequency, methodologies applied andthe responsibilities

and requirements for conducting audits and reporting results. All auditors areproperly trained, and the audit

records are provided to the EMS responsible person (Executive Officer of Anoopshahar Municipality)for

use in the management review process.

18. Management Review-The Management Review process is intended to provide a forum for discussing

the performance ofthe EMS and opportunities for improvement and for providing management with avehicle formaking changes to the EMS to achieve continual improvement. 18.1 18.1Agenda items for

management review

18.1.1 Specific

Completed objectives and targets Suggestions for new objectives and targets

Financial allocations for new objectives and targets Instances of legal non-compliance if any

Analysis of environmental performance data

Salient points from the previous audit List of repeated and overdue open non-conformances

Specific concerns raised by stakeholders Incidents of environmental emergencies

Instances of major operational control failures Manpower and other resources required

Other financial resources / budgets required

18.1.2 General

Suitability, adequacy and effectiveness of the EMS to the changing business

Confirming that continual improvement is being achieved by the EMS

Need for modifying the environmental policy.

The EMS review process includes a senior management (Chairman, Executive Officer and Municipal Board

members of Anoopshahar Municipality) reviewof all elements of the EMS. Management reviews are

conducted annually to ensure suitability,adequacy and effectiveness of the EMS, as defined in operational

control procedure. All management review meeting minutes are recorded andkept by the EMS responsible

person (Executive Officer of Anoopshahar Municipality).Anoopshahar Municipality have main focus on

maintaining the purity of river the Ganga .The waste water treatment reports and river the Ganga water

Selecti ' n of(

) ditteams and Lead

(

) ditor

Pre0 aration of(

) dit Plan

Pre-(

) ditconferencewith

a 0 0 ro0 riate0 ersonnels

Pre 0 aration ofFinal

(

) dit 1 e0 ort

Post(

) ditconference and

0 resentation ofFinal

(

) ditre0 ortto 1 es0 onsiblemanagement


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reports are conducted by state pollution control board of Uttar Pradesh. Board of Anoopshahar reviewmonthly on the basis of these results and act accordingly.

19. Certification of EMS-Urban local bodies need to approach the different certificationagencies andinform them that they would like to obtain certification for their EMS. Some of thecertification agencies that

are active in India include the following: Aspects Certification Services,Bureau of Indian Standards, BVQI,

DNV, IRQS, KPMG, TUV, Underwriters Laboratory. As mention in the Level of EMS, Anoopshahar is

decided to make EMS on certain activities and implement it. It is level three. Anoopshahar Municipality

moves gradually-Level-III>Level -II> Level-I ( Level One - Third Party Certification to ISO

14001,Level Two Complete EMS Implementation Without Certification,Level Three - Partial EMS

Implementation Strategies)

20. Gaps in EMS Implementation in Anoopshahar Municipality

1. Anoopshahar have less annual budgetRs. 50 million in comparison to their responsibilities

2. Insufficient of qualified staff-Only Executive office, one sanitary inspector and a civil engineer are

qualified staff.

3. Equipment and machinery for solid waste management is insufficient. Municipality have only two

tractors with trolley and 50 hand driven trollies.

4. Pumping of waste water has also facing problem .Interrupted electricity supply leads to closer of pumps.Due to insufficient budget diesel purchase for generator also hamper the proper and

continuous operation of pumps. That leads to overflow and direct flow into river stream. Seweragetreatment plants functioning affected due to above mention reasons.

21. Conclusion Rapid growth of urbanisation is a global phenomenon. Provide a clean and healthy livingcondition in urban area is main challenge of 21

stcentury. ISO -14001 EMS is a tool to achieve this

Nobel goal .The ills of urbanisation can be minimise by adopting EMS. This paper is an attempt to develop

an EMS for Anoopshahar municipality to maintain the purity of water of holy river the Ganga and religious

faith of devotees who are coming here to take bath in Ganag River.All component and element of EMS of

Anoopshahar reveals that EMS is very beneficial and mandatory for this municipality. Due to financial

crunch and insufficient qualified staff the Anoopshahar municipality decides to adopt and implement EMS

partially on the basis of some important activities and their aspects that have significant impact on the purity

of river the Ganga and religious faith of devotees. This initial and small step will make the way for other

municipality to think about EMS and its implementation.