Enabling Real Time Government - ICTplus.gr › ... › ANAPLIOTIS_ARTEMIOS_HP.pdf · 2011-12-19 · Artemios Anapliotis, HP Networking Country Manager. I’m pleased to have the opportunity
Enabling Real Time Government“Open Architectures and Infrastructure Solutions for e-government”
Artemios Anapliotis, HP Networking Country Manager
Presenter
Presentation Notes
I’m pleased to have the opportunity to discuss how HP Networking is changing the rules of networking with the HP FlexNetwork Architecture and how this is helping the Public Sector to develop the agile networks needed to improve business efficiency and provide better services.
Κάποιες
προσπαθειες
από
το
πρόσφατο
παρελθόν....
Η Στρατηγική υπάρχει....
Η εικόνα στην Ελλάδα δεν έχει αλλάξει αισθητά...
Επιτακτική
η
ανάγκη
για
αποτελεσματική
Ηλεκτρονική
Διακυβέρνηση• “
Ανοιχτές
κοινωνίες, ανοιχτές
διαδικασίες, ανοιχτή
διακυβέρνηση”• “Το
στοίχημα
της
ανάκαμψης
θα
κερδηθεί
μόνο
αν
υλοποιηθούν
παρεμβάσεις
που
θα
αξιοποιούν
τις
Νέες
Τεχνολογίες, τις
ψηφιακές
υπηρεσίες και τις υπάρχουσες υποδομές, όπου
αυτό
είναι
δυνατό”• “Η
Ηλεκτρονική
διακυβέρνηση
καταλύτης
στην
εξοικονόμηση
πόρων
(χρόνος, οικονομικές
επιβαρύνσεις, κ.α)”• “Σκοπός
είναι
η
ανάπτυξη
και
παροχή
ηλεκτρονικών
υπηρεσιών
προς
τον
πολίτη
(G2C), τις
επιχειρήσεις
(G2B) και
προς
άλλες
δημόσιες
υπηρεσίες
(G2G)”
Επιτακτική
η
ανάγκη
για
αποτελεσματική
Ηλεκτρονική
Διακυβέρνηση• “Δημιουργία
ικανότητας
πρόσβασης
όλων, ανεξάρτητα
από
τοποθεσίες, σε
δίκτυα
υψηλής
ταχύτητας”• “Μετάβαση
από
την
κλασική
προμήθεια
εξοπλισμού
και
λογισμικού
στην
παροχή
ολοκληρωμένων
υππηρεσιών”• “
Το
ενδιαφέρον
μετατοπίζεται
από
τη
«λειτουρία»
στη
«λειτουργικότητα»”• “Οι
σύγχρονες
τεχνολογικές
λύσεις
στο
Δημόσιο
Τομέα
είναι
μονόδρομος
για
την
αντιμετώπιση
της
κρίσης. Χρειάζεται
να
οδηγηθούμε
σε
τεχνολογίες
και
εφαρμογές
που
μπορούν
να
λειτουργήσουν
με
υφιστάμενα
τεχνολογικά
συστήματα, χρησιμοποιώντας
ανοιχτά
πρότυπα”
“Building a competitive converged industry”
(Telecommunications, Media and Technology Conference – May 2010)
•
Η
Ελλάδα
πρέπει
να
κάνει
τα
επόμενα
βήματα
στο
δρόμο
της
ψηφιακής
σύγκλισης, εστιάζοντας
στην
παροχή
ανώτερης
υπηρεσίας
στον
τελικό
καταναλωτή•
Ευρυζωνικότητα•
e-government και
οι
τάσεις
αυτού•
Πολιτικές
ανοιχτής
πρόσβασης•
Ευρεία
αποδοχή
ανοιχτών
προτύπων•
Cloud computing
(Everything-as-a-Service)•
Υιοθέτηση
πράσινων
δράσεων
με
περιβαλλοντολογικό
αντίκρισμα•
Η
σημασία
της
καινοτομίας
εν
μέσω
κρίσης
παράλληλα
με
τον
κοστολογικό
έλεγχο
HP for Public Sector
ADVANTAGE
Business and government leaders around the world
9 12/18/2011
92 %: Unpredictable business cycles continue
84%: Agree innovation critical in the new economy
75%: Success based on managing technology
in a rapidly changing environment
Presenter
Presentation Notes
Nearly all medium and large organizations (92%) in all regions, believe that the business cycles will continue to be unpredictable in the coming few years ---- meaning revenues and economic stability will be challenged. Nearly 8 out of 10 organizational leaders believe that the new economy will require the focus of technology much more on market based issues and needs than in the past. So how prepared is IT to help them quickly gain advantage in these markets? Additionally, 84 percent believe that innovation is critical to their organization’s success in the new economy. Where will this innovation come from? 75 percent of organizational leaders believe that success in the new economy will be based around managing technology within a rapidly changing environment. 71percent of senior organizational decision makers would sanction more technology investments if they could see how those investments were meeting time to market and organizational opportunity needs. 38 percent of US state CIOs believe that “resistance to change” is the largest barrier to innovation in public sector, citing that inadequate funding, lack of leadership and fragmented operations are not as significant. (NASCIO, May 2009), Public Sector has latched onto social media believing that this innovation will be a valuable tool. Governments have significantly leveraged webcasts (90%) and RSS feeds (88%) for communications to citizens. Source: Center for digital government Over 8 out of 10 government leaders regularly plan for the need to integrate new systems Source: Coleman Parkes Research sponsored by HP – Oct. 2009
Public sector challenges
Increasing demand for new services
Improve operational efficiency
Privacy and security
Cost Containment
Presenter
Presentation Notes
There’s been a lot of press around government modernization lately. The systems and processes that keep government running are outdated and inefficient. Meanwhile, citizens and government employees are demanding new services - from the public school systems who want to take advantage of the advancements in digital technology to citizens who want online access to their government records to the next gen 911 system that must be equipped to handle mobile access to text, data, images and video. At the same time, state and local budgets and resources are constrained. There typically is no option to add staff. Instead, IT organizations must find ways to utilize current resources and staff more efficiently. Additionally, increased access to private records—complicated by extensive use of multiple devices—invites cyber attacks, potentially jeopardizing government financial systems, citizen privacy and compliance with industry regulations. Security breaches also can put public safety at risk by crippling emergency notification and video surveillance systems. The potential for network users to access and download unauthorized content further fuels the need for proactive, multi-layered security.
•
Information: 2x every 4 yrs•
Digital content: 2x every 18 months•
Unstructured data: 50-90% yearly•
Twitter: 37M users•
Facebook: 1B hits daily•
283M
China Netizens
contribute
to social media regularly—students are driving the change
•
90% of U.S. State Government sites contain Web 2.0 features
Turning data into advantage
11
Presenter
Presentation Notes
Information doubles every 4 years; Digital content doubles every 18 months; Unstructured data resources are growing 50-90% annually. New information sources continue to emerge, including examples like embedded sensors (for energy monitoring) and video security monitors. Today, exabytes of digital information are created, captured and replicated, and it is complex and time-consuming to manage and exploit information at this massive scale. This complexity is further impacted by the isolation between data and information sources, internal and external and the increasing complexity of unstructured data. Nielsen, Twitter grew 1,382% year-over-year in February 2009, registering a total of just more than 7 million unique visitors in the US for the month; current total of unique visitors 16M; If Facebook was a country it would be the 4th largest country. Facebook is now serving over 1 billion web hits a day, serving over 300M users, recording 25TB of log data daily (which is >1,000x the volume of mail delivered daily by the USPS). 90% of U.S. State Government sites contain Web 2.0 features. Citizens have required eGovernment to morph into Government Web 2.0. Source: Center for Digital Government, AllaTwitterabout Web 2.0 Working on methods of aggregation for multiple internal and external data sources, structured and unstructured, for business decision making, or support information sharing between governments or individual government agencies. The goal is to hide the underlying complexity associated with individual data sources and structured or unstructured data, supporting the organizational focus on the governmental processes or government communication efforts under consideration. The economics of attention: creating business value through automated tracking and reporting of the conversations taking place in the broad external social media world (filtered by relevance to your agency or government function), and the tracking and integration/linking of conversations taking place within your own enterprise. Through effective aggregation techniques, real time information is available related to citizen information, use of government services, ability for citizens to access government services and citizen safety. Citizen healthcare needs, government health or emergency management alerts, possible security threats (national conflicts, terrorist threats, border vulnerability, crime outbreaks, etc. For government this has to do with tracking citizen needs in order to provide better services. Internally, projects like HP’s “Water cooler” link the employee population together to improve collaboration and accelerate information and knowledge flow across the organization. Offering location based services. The HPGLOE project is designed to provide desktop and phone awareness to things that are near you. Coupled with a “post-it note concept”, end-user observations and notes can be provided on those things. government can use these capabilities to provide real-time updates on status or offers, to those who use these capabilities in locating them. HP can support government through solutions that work directly with the mission of government. Provide tools to allow governments to track crime activity such as: trend analysis, wireless CCTV in crime areas, fraud detection systems, secure access to offender and parolee databases. Utilities, public works can gain significantly from GIS data with change. Create systems for military defense organizations to safely and securely track communications, share information, and organize mission planning. Key Takeaway: Digital information is growing at a clip that most organizations and individuals can't cope with. Citizens are driving this directly into their needs for government services and function. Think of the potential that can be gained creating line of sight through all these sources of information. Advantage goes to those who can prepare for the new complexities and provide better services and maintain compliancy to regulations. From that and also be able to harness the power of that information to make workers more effective in carrying out the government mission or charter.
Today’s challengesCreate business value in an uncertain economic environment
Application and Information complexity
Inadequate business processes
Deliver today»
Lower costs»
Manage risks»
Accelerate growth
Reposition for tomorrow»
Improve business processes»
Enable new business models»
Shift spending from maintenance to innovation
Rigid infrastructure»
Costly, hardwired legacy systems
»
Over-provisioned, underutilized
»
Physical and virtual sprawl
»
Aging applications and eroding expertise
»
Information explosion»
Separate tools for physical and virtual environments
»
Inability to assign cost to business value
»
Escalating compliance and security requirements
AND
WITH
12
Presenter
Presentation Notes
Key Points: Let’s face it. CIOs have a tough role -- to create business value in an uncertain economic environment. They are expected to deliver today by finding ways to: Lower costs at both the business and technology level Manage risks to the business Accelerate growth by rapidly launching new products and services AND they must stay focused on repositioning for tomorrow by finding ways to: Improve business processes Enable new business models Flip the ratio of IT investments from maintenance to innovation Meeting these expectations is challenging when you take into consideration the current environments for most organizations, which consist of rigid, legacy infrastructure and applications, rapidly growing volumes of information, eroding expertise resulting from baby-boomer retiring and inefficient business processes: Rigid infrastructure: legacy hardware and software are costly to run, maintain and support. And even though virtualization can help to start address this, it can add complications as organizations need to deal with virtual sprawl, much in the same way they are dealing with sprawl of physical assets. Application & Information Complexity: Legacy applications will cost even more to support and as the workforce ages and retires, organizations are facing a shortage of people with the skills required to maintain these legacy applications. At the same time, the amount of information and data is exploding, with unstructured data growing at over 60% a year and structured data growing at close to 40% a year. Add to that the lack of unified management tools to manage heterogeneous environment across physical and virtual environments and the complexity grows. Inadequate business processes: IT services are, in many cases, not keeping up with changing business models which makes it harder to assign cost to business value. And with compliance requirements continuing to grow in number and complexity, it is a real challenge for IT to keep up. So how can technology departments meet the challenge of creating business value? It all comes down to CIOs delivering and showing their value as “SERVICES” to the business. Let’s go to the next slide and examine the HP approach to creating business value through the lens of a service, where everything technology departments deliver is a service to LOB …. Notes to Sales: Cisco: Can’t address challenges related to applications & information complexity nor they have any capabilities to optimize BP. They can only address networking and Win/Linux server issues.� Yes they are #1 in networking, but HP is #1 in Server, Clients, Printers, Disk Storage Systems, Quality Management, Application Management, Distributed Management AND #2 in Networking EMC: Can’t address infrastructure challenges beyond storage, nor they have any capabilities to optimize BP, deliver service management or application management. �Yes they are #1 in storage, but HP is #1 in Server, Clients, Printers, Software Testing, Application Management, Distributed Management AND #2 Networking IBM: Can’t address all infrastructure challenges (no client, printers, networks) – they can address BP optimization as well as information, application and service management. But keep in mind we wrote the book on service management (ITIL v3 service operations) that IBM and others use for their implementation and our market share for quality management is tripled IBM share
The HP approach:Create business value through the lens of a service
13
Business Services»
Deliver the business outcome to line of business
Automated Services»
Combine business logic with data needed by the service
Dynamic Resources»
Allocate resources on the fly to the automated service
1
2
3
Presenter
Presentation Notes
Key Points: When every technology-enabled service is associated with a specific business service, the IT conversation changes from one focused on cost, to one focused on value. Think of this as creating business value through the lens of a service. This means technology Departments have only one mission: to create business value by sourcing, delivering and governing services. This requires a fundamental shift in the way we look at, evaluate and govern technology – The focus here starts with Business Services [which are the chain of business processes that must be executed to drive the specific business outcome], not the architecture or the technology The HP approach starts with technology departments focused on Business Services to deliver the business outcome, things like accelerating growth through expansion of loan products to new markets, or increasing sales of mobile phones by providing customized services that differentiate your offering…). Business Services create demand for a service, things like a credit check service for that loan product or a inventory control service for that mobile phone. We call this an “Automated Services”, which takes us to the next step Automated Services are simply a set of business logic combined with the data needed by the service to support your business process. For instance, declining loan application if the applicants credit score is below 650 thru access to credit bureau data. The focus at this level is on building, cataloging, monitoring and managing various technology-enabled services which can be deployed to address business needs. This includes: How the services are governed to ensure compliance How applications are secured and delivered to the business, and How data and information is stored, managed, moved and transformed •To deliver technology-enabled business services (like the credit check we just mentioned) and create business value (accelerate growth of loan products) dynamic resources are automatically and efficiently allocated on the fly to serve the specific need of that technology-enabled business service, then released back to the pool when the service completes. At this point it’s important to note that one size doesn’t fit all which means dynamic resources are allocated based on the workload required to deliver the service. It is also important to keep in mind that CIOs have a choice of where they source their service – from their in-house data centers, from outsourced or hosted services providers or via the cloud. But no matter where these services originate, they must be sourced, delivered and governed in the same way. Let’s go to the next slide and examine how the HP Business Technology model, which embodies this new approach to creating business value through the lens of a service, delivers …. Notes to Sales: YES, this is a different approach because to empower technology departments to deliver business outcomes as business services to LOB requires unique, yet standard based IP within and between each module (business services, automated services and dynamic resources) – the summary below highlights why others can’t deliver that today: Cisco: Can’t address challenges related to applications & information complexity nor they have any capabilities to optimize BP. They can only address networking and Win/Linux server issues.� Yes they are #1 in networking, but HP is #1 in Server, Clients, Printers, Disk Storage Systems, Quality Management, Application Management, Distributed Management AND #2 in Networking EMC: Can’t address infrastructure challenges beyond storage, nor they have any capabilities to optimize BP, deliver service management or application management. �Yes they are #1 in storage, but HP is #1 in Server, Clients, Printers, Software Testing, Application Management, Distributed Management AND #2 Networking IBM: Can’t address all infrastructure challenges (no client, printers, networks) – they can address BP optimization as well as information, application and service management. But keep in mind we wrote the book on service management (ITIL v3 service operations) that IBM and others use for their implementation and our market share for quality management is tripled IBM share
HP Business Technology portfolioEmpowering Government’s CIOs
to deliver today and reposition for the future
14
Business Outcome Optimization»
Delivers the business value from the service»
Consists of Industry specific and Enterprise Shared Services
Business-ready Services»
Proactive management of technology-enabled services»
Consists of Information and Data Services, Application Services, Service Portfolio Management
Converged Infrastructure»
Delivers a truly business-ready infrastructure»
Consists of Management and Automation, Systems and Networking, Facilities and Services, Security and Compliance
Presenter
Presentation Notes
Key Points: This is how you do it with HP Business technology portfolio The HP Business Technology model is how you do it. It is a new model for creating technology-enabled services, it instantly provisions the exact amount of resources to produce the right business outcome, every time. The HP Business Technology model consists of three modules: Business outcome optimization is HP’s strategy and portfolio designed to deliver customer-specific business outcomes. Through a combination of industry-specific and enterprise shared services offerings, HP can help you to improve business processes and address the unique needs of your business. Business-ready services is HP’s strategy and portfolio for building, cataloging, monitoring and managing technology-enabled business services. This level consists of: Service Portfolio Management: Allowing you to govern the investments in services across the enterprise and manage them for value Application Services: This is where the business logic resides to deliver on the outcomes requested Information Services: To harness the power of information for better, faster decisions; and a set of Data Services to reduce exposure & vulnerability Adaptive Infrastructure is our strategy and portfolio to deliver a truly Business-ready infrastructure that can be dynamically allocated to meet service and workload requirements, then released back to the pool for use by other services. Let’s go through the next three slides and examine the benefits customers are realizing today through the HP Business Technology portfolio ….
Business Outcome OptimizationDelivers the business value from the service
500%
60%
266%
20%
600%
15
Benefits
Industry-specificSolutions
Enterprise SharedServices
Increase in product registrations
Revenue growth
Faster product design cycle
Cost reduction from streamlined sales
Increase in credit card volume
Presenter
Presentation Notes
Key Points: Business Outcome Optimization focuses on the specific business processes required to execute against the company’s business strategy. It requires capabilities to: build new ways to interact with customers bring products to market faster improve and streamline key business processes. It also requires the ability to disaggregate processes so that you can assign the right cost to the right business value. For example, those that are strategic you may wish to handle yourself. For non-core processes, you may find it advantageous to turn to specialized partners who can deliver these non-core processes at a lower cost. Additionally, you will need to manage the entire spectrum of your partner ecosystem. And, with industry and government regulations growing (and growing more complex) there is the need to ensure your processes and your business is conducted to compliance regulations and governance guidelines. There are concrete benefits that organizations are realizing as they optimize business processes [industry specific CFDs will have the details]. These include: 500% increase in product registrations1 60% revenue growth2 266% Faster product design cycle 20% cost reduction from streamlined sales processes4 600% increase in credit card volumes 500% Increase in Product Registrations�EDS, an HP Company helped a large warranty company grow their share of the consumer warranty services market by building a next-generation consumer portal that allows consumers to register products and process claims online. They increased product registrations by 500% and Increased on-line product registrations from 15% to 99% enabling the warranty company to attract new large corporate clients. At the same time, they reduced annual operating costs 60% revenue growth: Xerox: (Source: Paul Evans Apps Transformation presentation) �Created an operational cost impact analysis showing a post-transformation reduction of nearly 40% per average invoice billed�Developed a transformation plan with 16 projects identified to meet FAS objectives�Execution of the transformation plan is expected to yield a 60% increase in growth, reduce risk through software upgrades and improved security measures, and reduced complexity through automated data cleansing and a solution that is consistent with corporate standards 266% Faster Product Design Cycle (from customer slide from Bernd Roessler�HP helps General Motors WW to improve their Global Engineering Centers performance By helping GM to transform their vehicle design infrastructure globally, HP helped GM to: •GM publicly announced its advanced computer vehicle design tools have generated savings of $1 billion Increased product programs from 16 to 30 per year 48 month design cycle time reduced to 18 month (over 5 years) (a 266% improvement) Solution helps achieve clients goal of 40-60 percent part reuse across all of its brands 20% cost reduction from streamlined sales �Vodaphone -- Application Modernization - EDS implemented the Vodafone Retail Application for Shops (VORAS) – its primary sales and repair system – a across 3,750 client sites, employing a modular architecture to enable higher quality, faster product development. Improved data quality and virtually eliminated order inconsistencies. Reduced costs by 20 percent from streamlined sales processes. Improved the processing time of repair forms, expediting repairs and improving customer satisfaction. Enabled the flexibility to implement new features 30 percent faster. 600% Increase in credit card volume�The EDS-designed credit card system gives Far Eastern International Bank the technological capability to support major customer incentive programs while helping the bank more than double the number of new credit cards it can process each day – up to 3,000 cards per day at peak times. Far Eastern now has the ability to authorize transactions in real time, significantly reducing transaction risk. And with the flexibility to launch new card products faster, Far Eastern has been able to increase its total credit card volume by more than 600 percent, helping the bank become one of the top five card issuers in Taiwan. Read the case study: http://www.eds.com/insights/casestudies/downloads/eastern_bank.pdf
Business-ready ServicesProactive management of technology-enabled services
85%
100%
70%
30%
80%
90%
16
Benefits
Information and Data Services
Service Portfolio Management
Application Services
Faster delivery of compliance data
Improvement in query response time
Lower application maintenance costs in 60 daysFaster implementation of new mobile features
Improvement in service desk satisfaction
Reduction in change execution time
Presenter
Presentation Notes
Key Points: Information and Data Services: The problem we solve: Organizations are challenged to extract business value from ever-increasing information - they are not able to find what they want when they need it. Less than half are very confident in the accuracy & availability of their information. The value we bring: HP delivers optimized information infrastructure (client, server, storage, network, printers, physical and logical) and improved information governance that enable the delivery of information services Why should they take action: More government regulations, tighter enforcement & penalties Lost productivity searching for information – 25% of his/her time searching Information growth ( >50% annual growth) not matched by increased IT budgets Business decisions are being made on insufficient information Business critical information is being lost (BP-$2B revenue loss after Katrina- lost paperwork) Long term success metrics: Organizations with accurate, material, accessible information can: Reduce customer query times from days and hours to seconds Increase productivity by up to 25-30% Decrease storage, connectivity and infrastructure costs by up to 25-45% Reduce litigation processing costs by up to 80%, avoid $M fines. Application Services: The problem: CIOs have mission critical legacy applications that are brittle, sensitive to change and expensive to maintain. They are usually greater than 10 years old and built around legacy databases. The value we bring: HP unique and patented tools for visualizing the impact of legacy applications on your business can identify the cost of doing nothing with them. Coupled with HP products & services, customers can move the $ spent in application maintenance, to application innovation. Why should they take action: Waiting does not reduce the risk of switching out legacy applications Competitors are building more agile applications allowing them to deliver new products and services to market Skill shortage for legacy applications looms as boomers retire Long term success metric: Shifting spending from maintenance to innovation across the stack Service Portfolio Management: The problem we solve: We align IT investments with business value and govern technology-enabled services to meet business goals and priorities The value we bring: HP helps you reduce the risk of failed or cancelled projects and lower the chance of funding initiatives that are not aligned with your business goals. HP has 12000+ ITIL trained experts and the industry's largest certification business. Why should they take action: With less money available to support IT initiatives, every dollar spent must result in business value and be aligned with business priorities Long term success metrics: Change management – 99 % success rate Incident management – 50 % decrease Service desk satisfaction – 80 % improvement 85% Faster deliver of compliance data�HP helped Kellogg Gained ability to produce data for Sarbanes-Oxley audits in just one half day—an improvement of 85 percent. Kellogg implemented HP ServiceCenter software, HP Release Control software, HP Universal CMDB software, HP Discovery and Dependency Mapping software and HP Connect-It. HP Best Practices for ServiceCenter armed Kellogg with pre-defined ITIL processes, detailed tools and work instructions. View the case study: http://reference2win.corp.hp.com/Content.aspx?MaterialId=301512&Mode=View 100% improvement in query time�Premier Bankcard improved Complex query response times up to 100%, increased system availability to 99.9% uptime and enabled data warehouse to grow up to 1000x without sacrificing performance. Using HP StorageWorks XP storage arrays running MS SQL Server 2005 with HP Integrity services running MS Windows. See case study: http://reference2win.corp.hp.com/CustomerSummary.aspx?CompanyId=10787�Banco Popolare di Veicenz reduced query times from 20 minutes to 2 seconds. Kimberly Clarke improved query response times by 60% 70% lower application maintenance costs in 60 days�EDS helped a large brewing company to lower app maintenance costs by 70% in only 6 weeks. . They also reduced apps in use by 48% and saved more than $1.2M in project resources costs. HP helped them to convert core business apps toab eASP model, delivered app hosting on demand and took over the help desk, providing detailed informaton on the increased functionality now available. To view the entire case study, go to: http://infocentre.eds.com/portfolio/wws/indices/case_studies/index.html 30% faster implementation of new mobile features�HP helped Vodafone Germany achieve its goal to bring consistency and flexibility to its mobile handheld device operation by implementing the Vodafone Retail Application for Shops across 3750 sites. And by employing a modular architecture to enable higher quality, faster product development. HP provided App Modernization and App Development services that enabled Vodafone to implement new features 30% faster, improve data quality, expedite repairs, and improve customer satisfaction while also streamlining sales processes to reduce costs by 20%. 80% improvement in service desk satisfaction�For example, an HP OO customer (NSRI) saved over $5 million annually by reducing the mean time to resolution from two-three hours to seconds by using HP OO for incident/problem management. NSRI was also able to handle the expansion of infrastructure without adding to their support staff. 90% reduction in change execution time�Reduce change execution times in test, development and provisioning by 90% with Operations Orchestration Additional benefits: Using HP Storage Essentials, customers have reduced the amount of time required to provision storage by up to 90% See press release: http://www.hp.com/hpinfo/newsroom/press/2009/090408a.html?jumpid=reg_R1002_USEN
Converged InfrastructureDynamically provision elements efficiently and automatically
29%
451%
300%
42%
25%
25%
17
Benefits
Management and Automation
Systems and Networking
Facilities and Services
Security and Compliance
Reduction in administration costs
ROI for LAN/WLANs
Increase in data center capacity
Better TCO with HP BladeSystem
Reduction in multi-tiered data center costs
Lower power consumption
Presenter
Presentation Notes
Key Points: Management & Automation: The problem we solve: Need to manage a complex infrastructure of physical and virtual resources and increase efficiency to deliver business value by meeting service-level agreements between IT and the business The value we bring: HP has a comprehensive portfolio of management and automation software and services covering infrastructure, applications, operations, and information management.. We provide end-to-end manageability with advanced remote management capabilities along with pooled, virtualized resources, and environments that can automatically allocate resources to support the requirements of services Why should they take action: To achieve the ultimate state of having IT able to react in real-time to business needs not only enables the business to accelerate growth, but higher quality IT services can be delivered with less risk at a lower cost. Long term success metrics: According to the IDC: Gaining Business Value and ROI with HP SIM May 2007 report, customers using HP Infrastructure Software can reduce administration costs by 29% and reduce downtime by 77% Reduce administration cost 29% & downtime 77% Reduce change execution time by 90% Gain 451% ROI for LAN/WLANs networks Consolidating on Integrity with HP-UX 11i v3 can cut both energy and management costs in half Systems & Networking: The problem we solve: CIOs have hardwired, inflexible systems that are underutilized and sometimes dedicated to a specific application. The value we bring: HP provides a truly business-ready infrastructure that can be dynamically allocate to meet service and workload requirements, then released back to the pool for use by other services HP is at the forefront of investing in leading data center capabilities that range from utility-ready to mission critical to massive scale-out and continues to deliver modular, integrated best-in-class components to evolve or build an Adaptive Infrastructure for multi-vendor environments. Why should they take action: Moving from a more compartmentalized, legacy IT environment (least mature) to a more standardized environment helps customers increase quality and speed of IT service delivery with lower cost of operations Long term success metrics: HP BladeSystem can enable customers to save up to 50% in power and cooling, cable installation, and data center space Triple storage utilization, and cut future costs by up to 50% Triple DC server capacity while reducing energy 25% Facilities & Services: The problem we solve: Current data centers are running out of floor space and energy capacity leaving them unable to support future growth The value we bring: HP is one of the top companies in the world at strategic planning, design, and operations of mission critical facilities and the second largest services company with over 200,000 people in 80 countries around the world HP has decades of transformational data center results, including EDS who has executed over 500 Data Center Modernization engagements. Why should they take action: Penn, Schoen, Berland & Assoc. research found that 33% of CEOs and 39% of CIOs feel that within 1-4 years their data centers will be incapable of meeting their services demands. Long term success metrics: Up to 25% reduction of costs for multi-tiered DC Reduce annual data center energy consumption by up to 60 percent; Decrease the number of servers by 40 percent while increasing processing power 250 percent, by utilizing HP virtualization and energy-efficiency technologies; Reduce networking costs by 50 percent while tripling bandwidth Security & Compliance: The problem we solve: CIOs need to comply with increasing corporate mandates and industry and government regulations including managing access to customer data and corporate resources The value we bring: HP helps customers to continuously monitor internal controls of key business processes, their supporting applications and infrastructure, to measure effectiveness and compliance, and manage risk Why should they take action: There are significant financial penalties for not meeting regulatory compliance and in addition it can negatively impact corporate reputation. Long term success metrics: 25% lower power consumption Gain control across physical & virtual boundaries Defend against unauthorized access 29% reduction in administration costs�According to the IDC: Gaining Business Value and ROI with HP SIM May 2007 report, customers using HP Infrastructure Software can reduce administration costs by 29% and reduce downtime by 77% 451% ROI for LAN/WLANS�Source: IDC Whitepaper: The Business Case for a Unified Wired and Wireless Solutions, August 2008 300% increase in data center capacity�HP Dynamic Power Capping, part of the HP Thermal Logic portfolio, is the industry’s first solution to offer a threefold increase in data center capacity. This is accomplished with hardware-based control of system power, which places a limit on, or “caps,” the power that is used by the equipment without compromising performance. Read the entire press release: http://www.hp.com/hpinfo/newsroom/press/2008/081103xa.html?jumpid=reg_R1002_USEN 42% better TCO with HP BladeSystem�BladeSystem is designed to share components between enclosures, making it fast and easy for customers to create, customize and grow. They can add storage expansion and data protection without adding more cables or special management. And they can run your same business applications, trust the same HP server and storage components and connect to your same networks. But most importantly, HP BladeSystem can help customers reduce TCO by up to 42%. Analysis performed using HP BladeSystem TCO Tool. The TCO tool is available at www.hp.com/go/bladesystem/tcotool. 25% reduction in multi-tiered data center costs�Based on the HP multi-tiered hybrid design cost analysis tool www.hp.com/go/eypmcf 6.25% Less power consumption�HP helps Audi to improve performance while lowering costs for digital vehicle testing with ProLiant Servers Cluster that used 25 % less power consumption => 30 % less heat�View the case study: http://reference2win.corp.hp.com/Content.aspx?MaterialId=300585&Mode=View Additional benefits: Reduced overall energy consumption by up to 46 percent -- Alinean Inc., “Mainframe Migration Case Studies: A Total Cost of Ownership Comparison,” March 2008, http://www.alinean.com/PDFs/Intel-Mainframe_Migration-TCOStudy.pdf ID-VSE helps customers lower the cost of data center tasks by 40% (ESS customer presentation; HP estimate)
HP Business Technologyfor the Public Sector Industry
Requirements»
Provide services to citizens more consistently and efficiently
»
Corroborate and audit citizen and government data
»
Scalability during peak times or seasons
Benefits»
Reduce processing time by 20% and problem resolution time by 93%
»
$770M cost savings on Medicaid program»
Reduce fraud and compliance examination time by 25%
Solutions»
Justice and public safety»
Tax and revenue»
Government medical archiving system»
Homeland Security Solution»
Unified communications for field centers managing public safety and emergency response
18
Presenter
Presentation Notes
Key Points: Requirements: Governments and Public Sector agencies face a set of challenges that are growing more complex each day. Limited resources and budget constraints demand that you find more effective and efficient ways to achieve policy outcomes and deliver citizen-centric services. In addition to the resources and budget constraints, there are tremendous pressures on a number of fronts including: Aging demographics. Heightened concerns over security and privacy. Competing priorities. Constituents who want more responsive service and Taxpayers who demand greater value. Benefits: The good news is that HP Business Technology can help. We can work with you to achieve results like those you see here Reduce processing time by 20% and problem resolution time by 93% $770M program costs savings on one state’s Medicaid program Reduce incident response time for 911 systems by 33% Solutions: We have a rich portfolio of products, services and solutions that span Business Outcome Optimization, Business-ready Services and Adaptive Infrastructure to help you address your most critical business priorities. They include solutions specifically created to meet the needs of organization in the Public Sector including: Justice and public safety Tax and revenue Government medical archiving system Homeland Security Solution Unified communications for field centers managing public safety and emergency response As well as solutions that can help organizations regardless of industry including: Business Continuity and Availability Finance and Accounting Supply Chain Administration Human Resources Outsourcing, Billing and Clearing During the time we are together today, we’ll look at the requirements of Public Sector organizations and discuss the requirements that are top priority for your company. Then we’ll take a look at how business technology can address those requirements and share the results that are possible including some that other organizations in the Public Sector have achieved. And we’ll have an opportunity to talk about how HP can work with you to achieve the business outcomes that are a high priority for your organization.
»
Standardized, modular, scalable, and energy-efficient components•
Ability to scale to meet peak needs and to run systems from multiple agencies in a single infrastructure
»
Resiliency, continuity, and security•
Security and always-on availability to meet citizen, government and military requirements
»
End-to-end management and automation of virtual and physical environments•
Improve operational efficiency and lower costs
HP Converged InfrastructurePublic Sector requirements
19
Presenter
Presentation Notes
Key Points: Government and other Public Sector agencies need highly available technology infrastructure to meet peak needs and to meet the requirements of citizen, government officials and the military. Yet, most organizations today have rigid infrastructures that are: Inflexible, manual and siloed Static and hardwired Over-provisioned: Wasting power, cooling, space, people and money Managed 1-by-1: Unique processes and tools, and inconsistency ‘Design-to-order’: Each application requires unique infrastructure Growing operations cost: Less budget available for innovation Addressing this requires: Standardized, modular, scalable, energy-efficient components: This will provide the Ability to scale to meet peak needs and to run systems from multiple agencies in a single infrastructure Resiliency, continuity and security Security and always-on availability to meet citizen, government and military requirements End-to-end management and automation of virtual and physical environments: Improve operational efficiency and lower costs
»
Standardized, modular, scalable, and energy-efficient components•
US Gov.: $30M saved in first 17 months by one state through more efficient processing of welfare systems
»
Resiliency, continuity, and security•
Maintain continuity of 911 services »
End-to-end management and automation of virtual and physical environments•
Reduce administration costs by 29% and downtime by 77%
HP Converged InfrastructurePublic Sector benefits
20
Presenter
Presentation Notes
Key Points Arkansas' Automated Eligibility Verification and Claim Submission system leveraged heterogeneous systems to allow users to submit, process and pay claims electronically in real time, saving the state $30M in its first 17 months of operation.* Ministry of Small Business and Revenue in British Columbia: HP manages more than 20 revenue systems for the Ministry of Small Business and Revenue in British Columbia - improving customer service, revenue recovery and collection of outstanding accounts owed to the province. The SAP-based Revenue Management System eliminated more than half of the systems the ministry ran.* Maintain continuity of 911 services HP helped the Chicago police department to ensure continuity of their 911 services. The Chicago city government now can continue operations in an alternate location in the event that it is unable to return to government buildings. The OEMC can use surveillance cameras to increase situational awareness when responding to 911 calls, and historical surveillance data will help the city improve services. In addition to the city’s highly integrated emergency operations center, the OEMC now has a Unified Communications Vehicle, which enables city staff to continue operations from any location. The OEMC also uses surveillance cameras to enhance response to incidents and analyze data with an eye toward more efficient city management. See the entire case study: http://gem.compaq.com/gemstore/sites/state/emag/pdfs/Spring2007/Chicago.pdf Standardization on management tools is important too. According to the IDC: Gaining Business Value and ROI with HP SIM May 2007 report. Customers using HP Infrastructure Software can: Reduce administration costs by 29% Reduce downtime by 77%
»
Management and Automation•
Data Center Automation•
Server, storage, and network management automation •
Desktop and Print Management
»
Systems and Networking•
High-performance computing for higher education •
Energy and space efficiency•
Business Continuity and Availability •
Unified Communications for field centers managing public safety and emergency response
»
Facilities and Services•
Critical Facilities Consulting, Design and Assurance for multi-agency, cross-functional government datacenters
•
Mission Critical Services
»
Security and Compliance•
HP Service Manager•
HP Asset Manager•
HP Service Reporter
HP Converged InfrastructurePublic Sector solutions
21
Presenter
Presentation Notes
Key points: The HP Adaptive Infrastructure strategy and portfolio have been in place for over three years. Our capabilities in this area include: Management a nd Automation: HP Management and Automation software and services are designed to enable quality, reliability, and speed of execution—across virtual and physical environments uniformly. • Systems and Networking: Your systems and networking fabric provides the foundation for your business-ready infrastructure. The industry-leading HP servers, storage, and networking elements are standards-based, scalable, energy-efficient, and adaptable to many different virtual and physical environments—to suit today’s multi-vendor IT environments. • Facilities and Services: In many legacy data centers, the tremendous growth in compute systems has actually outstripped the ability of the facility to provide adequate capacity, energy, availability, and continuity. HP can help you improve data center computing performance and availability, enhance data center energy and space efficiency, and achieve cost-effective data center transformation. Whether your goal is to create an entirely new facility or optimize an existing one, we can provide the specific service levels you need across every phase of your project’s lifecycle. • Security and Compliance: HP Compliance software and services make sure that authorization requirements are met, changes are tracked, and records are maintained accurately and efficiently. HP Security offerings help you protect data, applications, systems, and networks to maintain continuity of operations and meet compliance requirements.
IT of the future will be built on a Converged Infrastructure
Power & cooling
Management software
Network
ServersStorage
Converged Converged InfrastructureInfrastructure
Presenter
Presentation Notes
Convergence is a critical trend in IT, moving away from strict operational and technology silos to help IT deliver better service on behalf of the business. Convergence is not unique to a single vendor, but HP is well ahead of the pace. By having the critical technologies all within a single organization, and leveraging the unique contributions of HP Labs, customers gain differential value. For HP Networking, there are two specific things to call out. First, we will deliver unique and differential value within the networking silo itself. If we do not, there is little to no reason for customers to consider a change. This talk will focus on that specific area of value. The second area, though, is unique to HP and having networking as a first citizen within the Converged Infrastructure. Because we all work within the same organization, it is much simpler and straightforward for HPN to deliver unique value across the technology silos. Here are some examples: When we bring together networking and servers, we create a unique product called Virtual Connect, which virtualizes connectivity at the server edge while providing full orchestrated management between the networking and server teams. We’ll talk more about it, but is dramatically reduces network equipment requirements, reduces cabling, and improves time-to-service. When we bring together networking and storage teams, we deliver capabilities like Fibre Channel over Ethernet (FCoE) and Converged Enhanced Ethernet, forming a basis for converged networking across the data center. When we bring together networking and software, we deliver end-to-end orchestration capabilities, eliminating human error and bringing the network into alignment with the rest of IT. These types of development are a core part of HP’s Converged Infrastructure and highlight the difficulty of similar innovations from other vendors. That said, HP Networking solutions work in an open systems way, supporting HP and non-HP environments. There are no limits in having HP support a multivendor environment, merely that there is a “better together” model with HP solutions. For example, HP top-of-rack switches will work as aggregation devices with any and all blade and rack servers; however, we can drive benefits farther by leveraging server and storage advantages with HP solutions.
Connecting applications, infrastructure, and users across the extended enterpriseNetworking is Key to Converged Infrastructure
Presenter
Presentation Notes
How does networking fit into HP’s world of Converged Infrastructure? It turns out that it is much more than just a simple “pipe” that many IT vendors draw. The network is a critical part of the entire IT infrastructure across the extended enterprise: At the server edge and in the data center, the network and its organization can either promote or impede fast time-to-service and high service quality. This becomes especially true as organizations leverage virtualization and have to manage increasingly heterogeneous environments The network is the delivery mechanism for all services being delivered from a data center, both centrally delivered and especially as the world moves toward cloud and collaboration The network has a critical role in providing access to these services in a highly secure and increasing flexible way as users want to take advantage of smart phones, netbooks, and web from anywhere As the ultimate boundary, the network should play a strong role in enforcing security and protecting corporate assets. The network needs to be a part of the management infrastructure, to increasingly ensure that this critical asset is both managed as a core part of IT, but also can help accelerate service to and alignment with the business.
Public sector networks are at the breaking point•
Disjointed networking architectures–
Lack of standards adherence at critical network boundaries–
Too many layers, too many devices, too many OSes
•
Legacy networks stifle innovation and collaboration–
Constrained scalability from data center to campus–
Poor multimedia performance–
Inconsistent wired and wireless experience
•
Inconsistent security from the cloud to the user–
Unable to secure the virtual environment–
Limited connection between business policies and the network
•
No consistent view into the physical and virtual worlds–
Non-federated, serialized workflows–
Swivel-chair management
CloudCloud
VirtualizationVirtualization
Data explosion
Data explosion
MultimediaMultimediaMobilityMobility
Less than 30%
of IT spend is focused on innovation
Presenter
Presentation Notes
Today’s legacy networks are not equipped to handle the demands of these new government initiatives. In fact, many public sector networks are at the breaking point. It’s all too common to find disjointed networking architectures. Historically, organizations have taken a siloed approach to problem-solving And they are using Inconsistent underlying technologies This results in increased operation complexity and cost. Given the public sector’s limited staff and funding, it is particularly important that the IT teams are very agile, that they can move from one IT initiative to another. Legacy networks are often oversubscribed. They are using layers of unnecessary devices. Their limited scale results in poor multimedia performance And an Inconsistent wired and wireless experience These issues can inhibit innovation and collaboration such as distance learning in schools, videoconferencing initiatives, the use of wireless technology in law enforcement and court houses to name a few. Legacy networks are based on physical services and resources. They don’t provide VM-level network protection, making it difficult to secure the virtual and private cloud. Finally , legacy networks don’t provide a consistent view into the physical and virtual worlds. They are using multiple, disaggregated tools and swivel chair management.
FlexFabric FlexCampus FlexBranchConverges and secures
data center network, compute, and storage in the physical and virtual
worlds
Converges wired and wireless networks to
deliver secure identity-
based access
Converges network functionality, security and
services for simplicity
Presenter
Presentation Notes
HP unveiled the FlexNetwork architecture in May, 2011. The FlexNetwork architecture enables enterprises to fully harness the power of media-rich content, virtualization, mobility and cloud computing. It’s a unified network architecture that spans across the data center, campus and branch. It’s open and uses industry standards to support full network integration. It scales on the dimensions of functionality, connectivity & capacity. It uses award-winning vulnerability solutions & research through HP VDLabs. It’s agile for increasingly virtualized applications, rich media & for public and private clouds. Reduces complexity with single pane-of-glass management for physical & virtual environments.
Benefits
Industry standards adherence for assured network integration
Scales on the dimensions of functionality, connectivity & capacity
Award-winning vulnerability solutions & research through HP DVLabs
Fast service delivery for virtualized applications, rich-media & cloud
Single pane-of-glass management for physical & virtual networks
Presenter
Presentation Notes
Standards adherence across the entire portfolio for assured network integration AllianceONE partner-developed network applications for best-in-class networks Feature richness scales to accommodate highly complex environments Network performance scales from the remote site to the multi-terabit core Common underlying OS for consistency in configuration and management Network orchestration tools manage both HP and other vendor equipment Reducing the tiers of network equipment in both the data center and campus Simplified orchestration enables rapid changes to adapt to business needs Reducing the tiers of network equipment in both the data center and campus Simplified orchestration enables rapid changes to adapt to business needs
20102010HP launches HP launches HP NetworkingHP Networking
20102010HP earns leader HP earns leader quadrant in Gartnerquadrant in Gartner’’s s Magic QuadrantMagic Quadrant
198219823Com shipped first 3Com shipped first Ethernet adapterEthernet adapter
19771977Ethernet Ethernet patented patented #4063220 by #4063220 by 3Com founder 3Com founder Bob MetcalfeBob Metcalfe
198119813Com shipped first 3Com shipped first Ethernet transceiverEthernet transceiver
198019803Com first product 3Com first product UNET, UNIX TCP/IP UNET, UNIX TCP/IP SoftwareSoftware
20062006TippingPointTippingPoint
Zero Day Zero Day InitiativeInitiative
199819983Com intros 3Com intros industryindustry’’s first s first pure SIP PBXpure SIP PBX
19901990HP intros HP intros 10BASE10BASE----T T stackable stackable hubshubs
19931993HP offers HP offers lifetime lifetime warrantywarranty
19991999HP ships HP ships 1000BASE1000BASE--
T switchT switch
2000
Presenter
Presentation Notes
HP is the largest IT provider in the world and HP has a long history of innovation. HP acquired 3Com in 2010. And as you can see, both HP and 3Com have a long and rich history of networking innovation.
Increasing demand for services
Presenter
Presentation Notes
Today’s citizens demands a more active role in their state and local government. Constituents want to take advantage of the latest web-based services. They want online access to their records, to information that can help them make decisions, even to license renewal and medicare records without having to take time off work. HP FlexNetwork Architecture allows state and local governments to react quickly, to implement new systems and scale services as demand grows. The FlexNetwork allows governments to easily scale to incorporate new services, applications, buildings and campuses. Our robust portfolio ensures that we can meet your specific needs – from a smaller satellite office to a municipal buildings and anything in between.
Improve operational efficiency
Presenter
Presentation Notes
Across the globe, state and local governments are required to provide better services for more constituents with smaller budgets and fewer staff. Staff shortages in particular drive the need to automate and streamline processes, as well as for increased collaboration. The presence of leading-edge technologies that makes the working lives of government employees and citizens easier and more productive. And the best staff increases citizen satisfaction, which in turn establishes a positive cycle of staff acquisition and revenue generation – an essential component of the quality of government services in many countries. Wireless technologies and collaboration tools streamline many processes and can help compensate for the lack of resources experienced in many state and local governments. Supported by a high-performance network, they can boost the employee productivity to enhance citizen satisfaction.
Privacy and security
Presenter
Presentation Notes
While government investment in the latest Voice over IP and Web 2.0 technologies can increase public safety, improve communication among agencies and heighten citizen satisfaction, it also exposes personal records and government financial systems to increased cyber security threats and heightens the IT challenge of reducing network cost and complexity. Government agencies are streamlining their operations with upgraded technology such as video conferencing. These advanced networks must be able to support high bandwidth demands without bottlenecks or downtime that can inconvenience or endanger citizens, interrupt vital services and overburden limited IT resources.
Optimized, secure architectures for the public and private cloud
•
Simplified data center architecture–
Application-optimized 1-
and 2-tier data center network
•
Converged service orchestration–
Single pane-of-glass management
–
Virtualized infrastructure visibility
•
Pervasive security–
Unparalleled performance, powered DVLabs
security research team
–
Virtual-to-physical systems and application protection
FlexFabric
delivers the next generation data center
Presenter
Presentation Notes
The HP FlexNetwork Architecture allows State and Local Governments to address these key challenges. Let’s begin with the FlexFabric building block. FlexFabric’s advanced architecture is the only network solution that delivers optimized one and two-tier networks, as well as integration with legacy three-tier networks – resulting in simplified and scalable switching, network security and network services. FlexFabric supports core switching from 10 gigabit Ethernet to 40 GBE and is 100 GBE ready. Integrated network security services include intrustion prevention and firewall.
Comprehensive, unified portfolio of high-performance
wired and wireless access solutions
•
Converged service orchestration–
Single pane-of-glass management from the edge to the core
•
Simplified architectures–
Optimized 1-
and 2-tier networks reduce latency and
increase resiliency
•
Pervasive security–
Industry-leading research powers best-in-class threat protection
–
Comprehensive identity management and endpoint security
Presenter
Presentation Notes
Next the FlexCampus building block. Multimedia and collaboration are quickly making their way into every aspect of government and education. High definition video is being used for courtroom testimony and presentation of evidence in courtrooms. IP camera surveillance systems are being used prisons and on the streets and other areas of law enforcement, while rich-media collaboration tools are improving employee collaboration and productivity. FlexCampus allows enterprises to converge and secure wired and wireless LANs to deliver consistent, video-optimized, identity-based networks.
FlexCampus
Solution Portfolio
FlexCampus
Core
FlexCampusEdge
FlexManagementIntelligent Management Center
WirelessRouting Security
Switching Wireless Security
Switching
LAN like experience•
Simplified branch communications–
Integrated network and applications for simplicity in
service delivery
•
Converged service orchestration–
Single pane-of-glass management from the edge to the core
•
Optimized application delivery–
Accelerated WAN and cloud access and optimized
local applications
•
Pervasive security–
Industry-leading research powers best-in-class threat protection
–
Comprehensive identity management and endpoint security
FlexBranch
revolutionizes the branch office
Presenter
Presentation Notes
Public sector organizations can converge and secure their wired and wireless LAN services for greater simplicity and higher functionality with FlexBranch modular building block of the FlexNetwork architecture. The FlexBranch provides all of the necessary services to provide connectivity to branch offices for a headquarters-like user experience, at the same time simplifying remote-site management.
FlexBranch
Solution Portfolio
Services
Routing
Access
Security
Applications
TMS IPS RF ManagerFirewall
MSR50 MSR30 MSR20 MSR900
5400 5800 3500 5500 2910 MSM430 MSM460
Converges network functionality, security and services for simplicityFlexBranch
In some cases as many as 75% of workers are outside the company corporate headquarters – but they are faced with poor application availability and poor performance. The branch typically has limited staff and operates in a low touch (or even no touch) model. Branches need pre-packaged equipment that can be dropped into a branch. FlexBranch delivers a Plug and Play remote network which provides simplicity and convergence of functionality and services. The FlexBranch solutions integrate best-in-class applications from a large ecosystem of alliance partners.
Single pane-of-glass management that expands to virtual elements and federates with server orchestration
Managing FlexNetwork
Intelligent Management Center v5
Intelligent Management Center v5
Presenter
Presentation Notes
FlexManagement allows IT to gain new efficiencies and higher levels of control by converging network management and orchestration. Instead of turning to myriad discrete network management tools, IT staff can use HP Intelligent Management Center (IMC) for single pane-of-glass management across heterogeneous networks. IMC provides full fault, configuration, accounting, performance and security management and scales easily from small to very large deployments.
Single pane-of-glass management for HP’s
FlexNetwork
architecture•
Single pane-of-glass, multi-vendor network management from access to core
•
Consistent views into the physical and virtual worlds
•
Converged wired & wireless network management
•
Integrated user security and policy management
Intelligent management center
2600
devices supported
From 35
manufacturers
Presenter
Presentation Notes
IMC bridgest he gap between managing physical and virtual networks – which is a significant challenge- and also provides converged management for wired and wireless LAN management across the campus. IT can enforce consistent, identity-based security controls with a single system for both network access control and identity management. IT staff can use IMC to manage both their HP and legacy networks. IMC manages 2,600 network devices from 35 manufacturers. IMC integrates with HP software today, and its SOA architecture allows federation with other orchestration tools.
Leadership from edge to the data center core HP Networking
HP Networking now has an incredibly broad networking and security portfolio all the way from the edge of the network to the very core of the data center. HP also provides single-pane-of-glass management and a broad range of services for our networking customers. Last year we acquired 3COM, and truly rounded out our portfolio with the newest and most innovative networking technology in the industry. We have a robust and highly competitive networking technology with industry leading innovations. This year, we’ve introduced many new products to our family. Let me show you what some of these products look like and what we really mean by true innovation.
Momentum
42
Innovation—HP deliversCybersecurit
yCitizen
Centric appsSecure Cloud
Computing
Presenter
Presentation Notes
71% of Public Sector executives agree that innovation is critical to success in the new economy. Source: Coleman Parkes Harness innovation with the mission of the individual agency. HP works closely with government to provide the solutions that fit into the mission of the individual agency. Our solutions not only take advantage of the process and applications innovation that is inherent with innovation and improvement in IT, it builds upon what the government agency is designed to do. ------------ For Government Cloud computing is---- Tipping point for Data Centre Consolidation and Cloud Computing in government, Nuances of Government are being addressed, Public versus private cloud in government being discussed and innovated upon HP Innovation is that Infrastructure as a Service that enables benefits to both Government & HP: Provides Reduced cost due to economies of scale and standardization, Customers only pay for what is used, Drastically speed the acquisition & deployment process , Reduce security risks Allow for open heterogeneous IT environment, Platform for pure cloud services (BI, email, collaboration, etc.) HP Assets and Solutions HP with DISA Cloud for Testing, TREDSS model at DWP (including Wintel service) Cloud controller, ‘Government-only’ data centers and contracts Pricing models and SLA’s, HP CIO and Fellows community, practitioners -------------------------- Innovation with Citizen centric applications drives change and with public sector, the change can be very specialized based on the entity. Examples include: Govt Finance and Administration- Integrated Tax Systems / Tax Legacy Modernization, Pension / Pay Modernization Services Education- Records Management – Student records, Faculty records, Online Classroom Distance Learning Public Safety and Justice- Emergency Call centers and Police Dispatch, Court Solutions – MCOL, XHIBIT, Offender Management Solutions Gov’t Health and Human Services - COTS Integrated Eligibility and Case Management HP Information Link – Eligibility Verification Service Transportation and other gov’t services -Automated Fare Collection for Mass Transit and Passenger Transport, All-Inclusive Motor Vehicle Framework With each segment, there is an ever increasing opportunity to gain efficiencies from technology and build upon the mission with IT and for citizens to exploit the emergence of social communities and social web, combined with improving analytics and epic shifts in infrastructure capabilities. ------ Cyber Security HP has a Long history of innovation in securing cyberspace while enabling client mission, Global presence supporting critical infrastructure and industries, 2000+ security professionals worldwide Global security consulting services, Cutting edge research at HP Labs; Systems Security Lab dedicated to cyber security innovation, Secure Advantage portfolio Data Protection & Privacy Management, Infrastructure Security, Governance, Risk and Compliance Management, Identity and Access Management We are building innovation in these new areas: Situational Analysis/C2, Security Operations Oversight & Assessment, Cyber Security Information Sharing, Cyber ISR R&D ----------------------------- Opportunities can sometimes combine organizational opportunity with social agendas (such as Green). The exploitation of social web extends itself to business or government - use of social web to improve customer/citizen interaction (providing new services, decreasing cost of delivery, improving customer satisfaction, brand and brand awareness; and create demand), and to monitor the social web for discussion on topics relevant to the business or government, whether it involves the business or government itself, its products and services, competitors or their offerings, or general changes in use patterns. As information sources become increasingly broad and deep, it will be increasingly difficult to extract business value (revenue) from information. However, “Attention” – having insight into what people in these social networks are talking about, and how that might relate to you and your business, can have incredible value to the organization. Location based services combined with social media techniques offer the promise to link citizens to services to support the needs that are unique to their situation (physical needs, transportation needs, health, public safety/emergency needs, etc…) It provides the ability to more efficiently serve a larger group with more customized services and help those in need in a more timely manner. Context aware computing will require advances in networks, mobile hardware capabilities, social computing, SOA and unified communications (breaking down the barriers!). Location based services & apps are just the start. Governments are using social media to provide information to constituents for a variety of information: health alerts, school closures, emergency services updates resulting from a disaster, real time traffic or public transportation advisories, procurement information, etc… Government use social media tools to communicate between its own workforce as well as communicate with other government organizations. Technology tools based on public/private information sharing to provide better access to information for citizens, supplier and other business to government B2G updates, etc…
ALL ON OPEN STANDARDS
NOWith
DATA CENTER DOWN TIME
4xWith
THE PREVIOUS BANDWIDTH
6Deployed in months
REPLACED ALL ROUTERS & SWITCHES
HP is
All HP
IN SIX DATA CENTERS
Data Centers Powered by HP
Presenter
Presentation Notes
HP evaluated and tested all of the products in the 3Com portfolio prior to the acquisition. Based on the test results, HP purchased 3Com and migrated to an all HP-network. HP’s 6 next generation data centers converted to HP Networking in under 6 months with no down time and 4 times the previous bandwidth.
HP Business TechnologyHelping clients manage and transform their technology environments to optimize business outcomes
»
Experience across 13 industry segments»
>30 years of business process outsourcing experience»
A portfolio of life cycle financial services to effectively manage, refresh and finance IT resources
44
The best people
The best approach
The best technology
In general data is based on IDC CY09 Worldwide Quarterly Tracker
Data (Server, PC, Workstations, Hardcopy Peripherals, Disk Storage, Switches, Services)
and
IDC
CY07/08
Software
and
Services
Data
Presenter
Presentation Notes
Key Points: The Best People: HP has 30+ years of global delivery and business process outsourcing experience with services professionals in 90 countries around the world. HP Services has helped thousands of clients reduce operating costs and keep critical projects moving forward while conserving capital and preparing for future growth. During both good economic times and bad, we’ve been there with our clients every step of the way, providing innovative technology services around the globe. And we have experts in every technology area including: 56,000+ global apps resources > 6600 SAP professionals 12000+ ITIL trained experts The Best Technology: HP has an unmatched portfolio spanning software, servers, storage, networking, services, PCs, printers. A billion people around the world use HP technology every day. HP is number 1 or 2 in all major hardware, software and services areas. HP technology is used by 11 of the 13 Fortune 500 pharmaceutical and biotechnology companies. Two out of three credit-card transactions are handled by HP. HP Software makes calls possible for 100+ million mobile phone customers around the globe. Overview: These market shares and rankings are updated quarterly based on market research data obtained from IDC (www.idc.com), and delineate HP’s positions in key hardware, software, services and networking markets. Note that IDC does not permit HP to show how it compares with other IT vendors in each market category. Footnotes: 1 Market share based on revenue (all other market shares are based on shipments), and specifically for software revenue = license + maintenance + subscription revenues 2 Classified as “portables” by IDC 3 Includes PWS Desktops and PWS Mobile 4 Based on combining IDC categories of IT Services including “project-based,” “outsourcing,” and “training/support” 5 Includes FC SAN and iSCSI SAN 6 Market share based on annual revenue, CY2007 7 Market share based on annual revenue, CY2008 – includes full calendar year HP plus EDS pro forma 8 Includes single function and multifunction printers Specific Sources of Data • Blade Servers - IDC Worldwide Quarterly Server Tracker, 2009Q1, May 2009 • x86 Servers - IDC Worldwide Quarterly Server Tracker, 2009Q1, May 2009 • Unix + Linux + Windows Servers - IDC Worldwide Quarterly Server Tracker, 2009Q1, May 2009 • Distributed System Management Software - IDC Worldwide Distributed System Management Software 2007 Vendor Shares, Competitive Analysis, September 2008, #214318 • IT Asset Management Software - IDC Worldwide IT Asset Management Software 2008–2012 Forecast and 2007 Vendor Shares, December 2008, #215823 • Automated Software Quality – IDC Worldwide Automated Software Quality 2008–2012 Forecast and 2007 Vendor Shares: Evolving Quality in a Challenging Market, November, 2008, #214433 • Desktops - IDC Worldwide Quarterly PC Tracker, 2009Q1, May 2009 • Notebooks - IDC Worldwide Quarterly PC Tracker, 2009Q1, May 2009 • Thin Clients – IDC Worldwide Quarterly Thin Client Tracker, 2008Q4, March 2009 • Workstations - IDC Worldwide Quarterly Workstation Tracker, 2009Q1, May 2009 • Inkjet Printers - IDC Worldwide Quarterly Hardcopy Peripherals Tracker, 2009Q1, May 2009 • Laser Printers - IDC Worldwide Quarterly Hardcopy Peripherals Tracker, 2009Q1, May 2009 • External Disk Storage Systems - IDC Worldwide Quarterly Disk Storage Tracker, 2009Q1, June 2009 • Storage Area Networks Systems - IDC Worldwide Quarterly Disk Storage Tracker, 2009Q1, June 2009 • Support and Training - IDC Worldwide Quarterly Services Tracker, 4th Quarter, 2008 • IT Services – IDC Worldwide Quarterly Services Tracker, 4th Quarter, 2008 • Outsourcing – IDC Worldwide Quarterly Services Tracker, 4th Quarter, 2008 • Ethernet Switches - Worldwide Ethernet Switch and Router 1Q09 Investor Update, May2009 The Best Approach: HP offers you more sourcing choices and control through a set of modular, standards-based offerings that enable fast implementation and rapid time to value. We work collaboratively and strategically with you to assess and select the right delivery channel for your solution, whether you prefer an in-house solution, a Software as a Service (SaaS) offering, a completely outsourced solution, or via the cloud. HP delivers the right combination of hardware, software, and services to meet your unique business requirements, shorten implementation times, and provide rapid time to value. We have a reputation for collaborative partnerships with our clients. We flexibly deliver what you need, how you need it—whether you buy our technology and run it yourself; have HP help manage it; outsource it to HP and have us manage it for you on our site, your site, or through the cloud; or choose a combination of the above. Our flexibility also extends to the financing and leasing options we offer through HP Financial Services—which offers leasing, financing, and utility programs; asset recovery services; and financial asset management services for large global and enterprise customers. For 70 years, HP has helped people, organizations, and communities around the world apply technology in meaningful ways—by harnessing new thinking and ideas to deliver reliable products and services. HP can partner with you to get you started on the road to better business outcomes. HP can partner with you to get you started on the road to better business outcomes. Let’s look at ways to get started…
THANK YOU
Presenter
Presentation Notes
Thank you for your time today. Please visit www.hp.com/networking for more information about the benefits of the FlexNetwork Architecture.
