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Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

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Page 1: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere
Page 2: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

System Center 2012 Configuration Manager SP1 and Windows Intune: Unified Modern Device ManagementJeffrey SutherlandPrincipal PM ManagerMicrosoft

Martin BoothSr Technical Product Manager

Microsoft

Page 3: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Enabling users to be productive, responsiblyFinding the right balanceDevices & Experiences Users Want

Applications and data across devices, anywhere

Empower User Productivity

Unified Management Infrastructure

Common IdentityAccess and Information Protection

Controlled access to data with seamless authentication

Page 4: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Unified Device Management

• Single management interface• Integrated security and

compliance• Improve IT efficiency• Reduced infrastructure complexity

Unified Management Infrastructure

+

Empower User Productivity

• Device choice• Application self-service• Personalized application

Experience• Non-intrusive management

Page 5: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Simplifying Management Across Platforms

Devices & Platforms

IT

Single adminconsole

Windows PCs(x86/64, Intel SoC),

Windows to GoWindows Embedded

AndroidMac OS X

Windows RT Windows Phone 8

iOSAndroid

Page 6: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

MDM Features and Platforms

Configurations for MDM:• Windows Intune standalone• ConfigMgr 2012 SP1 +

Windows Intune Subscription

New Platforms• Windows RT• Windows Phone 8• iOS (5.x, 6.x)• Android (2.1 and later)

Features• Over the air device enrollment*• User-targeted available app

deployment• User and device settings

management*• Device inventory*• Remote device retirement*• Remote device wipe*

*Android features managed by-proxy through the Exchange Connector

Page 7: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Mobile Device Enrollment• Establishes mutual trust between the device and the

management server• User-initiated process over SSL• Admin defines which users are authorized to enroll devices• Maximum 20 active device enrollments per user

• Supports Windows RT, Windows Phone 8, iOS 5.0+• End result: A user certificate is installed on the device and

the management agent is configured. • Certificate renewal: Auto-Renew for Windows RT. User is

prompted for Windows Phone and iOS• WinCE, Windows Embedded Handheld (Windows Mobile 6.5)

still supported via ConfigMgr on-prem infrastructure

Page 8: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Demo - Enrollment

Page 9: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Enrollment failure causes• Admin has not configured mobile device management• Admin has not enabled enrollment for specific device types• User is trying to enroll several devices at the same time or has

more than 20 mobile devices in the system• User is not provisioned by their IT admin• Windows Phone 8 Only: WP8 code signing certificate not

configured properly • iOS only: Apple Push Notification Service certificate is not

configured or expired. Or device is not running iOS 5.0 +

Page 10: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Mobile device inventory

• Hardware properties for mobile devices are collected through Device Management as well as Exchange ActiveSync

• App inventory for apps installed via MDM. For privacy reasons, we do not collect app inventory for apps installed through other means on the device

• Inventory is not extensible for mobile devices

Page 11: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Demo - Inventory

Page 12: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Settings management• Settings can be be applied to devices managed in Windows

Intune and devices managed through the Exchange Server Connector

• Single security policy template is used to manage settings on all managed mobile devices. System figures out applicability to each platform.

• Reporting available on each setting (applicable, conformant or error)

• If a device is receiving policy from more than 1 authority, the most secure value for a setting is applied.

Page 13: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Settings for each mobile platform

Setting name Exchange Activesync

WinRT/ WinPh8 iOS

Require a password to unlock mobile devices √ √ √

Required password type √ √ √

Minimum password length √ √ √

Allow simple passwords √ √ √

Number of repeated sign-in failures before device is wiped √ √ √

Minutes of inactivity before device screen is locked √ √ √

Password expiration (days) 

√ √ √

Remember password history √ √ √

Allow convenience logon (Windows RT only) √

Password

Page 14: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Settings for each mobile platform

Setting name EAS (Activesync)

WinRT/ WinPh8 iOS

Allow camera 

√ √

Allow web browser 

√ √

Allow backup to iCloud  (iOS only) √

Allow documents sync to iCloud  (iOS only) √

Allow photostream sync to iCloud (iOS only) √

Maximum size of  e-mail attachments 

E-mail synchronization for last (days) 

Allow mobile devices that don’t fully support these settings to synchronize with Exchange

Require encryption on mobile device 

Require encryption on storage cards 

Device restriction

s

Email

Encryption

Page 15: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Demo – Settings Management

Page 16: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Retire and Wipe options Retire

• User or Admin initiated• Removes the record of the device from the system• Disables further MDM app installation and settings management on

the device• MDM installed apps are removed on Windows Phone• Sideloading key removed on Windows RT disabling sideloaded

apps

Wipe effects depend on the platform and management type (EAS or native)

• iOS and WP8: Complete wipe and reset to factory defaults • Android: EAS mailbox removal only • Windows RT and Windows 8: Only EAS mailbox removal if managed

through EAS• Windows 7 and below: No wipe

Page 17: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Demo – Retire & Wipe

Page 18: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

People Centric ITCome to Booth 1 in the Expo Hall for your chance

to win a Surface RT bundle worth $699

Answer four questions correctly and you’ll be entered in our prize draw.

Draw will take place at 4pm on April 10 2013

NO PURCHASE NECESSARY. See Event Booth #1 for Official Rules

Page 19: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Related ContentBreakout Sessions

UD-B301 Application Delivery with System Center 2012 Configuration Manager SP1 and Windows Intune

UD-B309 Deploying and Configuring Mobile Device Management Infrastructure

UD-B310 Deploying and Managing Windows 8 with Configuration Manager 2012 SP1

UD-B317 Manageability of Mac & Linux Using System Center 2012 Configuration Manager SP1

UD-B318 Managing Embedded Devices with Configuration Manager 2012

UD-B325 System Center 2012 Configuration Manager SP1 Overview

UD-B331 System Center 2012 Endpoint Protection Integration With Configuration Manager 2012 SP1

UD-B332 What’s New with Microsoft Deployment Toolkit 2012 Update 1

UD-B333 What's New: Configuration Manager 2012 SP1 Infrastructure Improvements and Hierarchy Design

UD-B335 Windows Intune Overview

UD-B403 Infrastructure Changes for System Center 2012 Configuration Manager SP1: Advanced Topics and Troubleshooting

Page 20: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Related ContentInstructor-led and Hands-on Labs

UD-IL301 Basic Software DistributionUD-IL302 Deploying a Configuration Manager HierarchyUD-IL303 Deploying Configuration ManagerUD-IL304 Deploying Windows 8 to Bare Metal ClientsUD-IL306 Implementing Endpoint ProtectionUD-IL307 Implementing Role-Based AdministrationUD-IL308 Implementing Settings ManagementUD-IL309 Introduction to Configuration ManagerUD-IL310 Managing ApplicationsUD-IL311 Managing ClientsUD-IL312 Managing ContentUD-IL313 Managing Microsoft Software UpdatesUD-IL314 Migrating from Configuration Manager 2007 to Configuration Manager 2012UD-IL315 New for SP1: Deploying Windows 8 Applications in Configuration Manager 2012 SP1UD-IL316 New for SP1: Expanding a Configuration Manager 2012 SP1 HierarchyUD-IL317 New for SP1: Implementing App-V 5.0 in Configuration Manager 2012 SP1UD-IL318 New for SP1: Implementing Database Replication Controls in Configuration Manager 2012 SP1UD-IL319 New for SP1: Implementing Linux Clients in Configuration Manager 2012 SP1UD-IL320 New for SP1: Upgrading from Configuration Manager 2012 to Configuration Manager 2012 SP1UD-IL401 Advanced Software Distribution

Page 21: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Evaluation

Complete your session evaluations today and enter to win prizes daily. Provide your feedback at a CommNet kiosk or log on at www.2013mms.com.Upon submission you will receive instant notification if you have won a prize. Prize pickup is at the Information Desk located in Attendee Services in the Mandalay Bay Foyer. Entry details can be found on the MMS website.

We want to hear from you!

Page 22: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

Resources

http://channel9.msdn.com/Events

Access MMS Online to view session recordings after the event.

Page 23: Enabling users to be productive, responsibly Finding the right balance Devices & Experiences Users Want Applications and data across devices, anywhere

© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.