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ENCOURAGING PARTICIPATIONAPAMSA Leadership Development Module
Encouraging Participation
Participation is not effective unless people are actively involved
Encourage participants to brainstorm ideas, make suggestions, state preferences, express concerns
Value people for their active involvement with public praise and awards
Relations-Oriented Behaviors
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)
Relations-Oriented Behaviors
Encouraging Participation
Active participation breathes life into work performance
Describe your approach to Encouraging Participation and briefly explain how your methods facilitated active involvement of team members
Leadership Challenge (24)
Encouraging Participation
Guidelines For Encouraging Participation
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 71-72)
Expression of concerns
Tentative proposals Ideas and
suggestions Build on ideas
Be tactful with concerns
Do not get defensive
Follow suggestions Show appreciation
Encouraging Participation
Encourage people to express their concerns by addressing their concerns
Consult with relevant team members, superiors, and partners who can be affected by changes
Organize a special meeting to address the concerns of all persons involved
Expression Of Concerns
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)
Encouraging Participation
Participation is more likely if proposals are described as tentative rather than final
Encourage team members to improve tentative proposals
Final proposals inhibit people from expressing concerns that may appear critical and unsupportive
Tentative Proposals
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)
Encouraging Participation
When suggestions are made, acknowledge the idea and discuss it
List all ideas on a blackboard or flipchart so they are not forgotten
During meetings, have a scribe take note of all ideas and suggestions
Ideas & Suggestions
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)
Encouraging Participation
Consider the strengths of an idea before its weaknesses
Discuss weaknesses of ideas and how they can be overcome
Take an idea and build it up to a better one
Build On Ideas
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)
Encouraging Participation
Avoid harming the self-esteem of persons making suggestions and discouraging future suggestions
Avoid outright rejection of any idea
Express concerns with shared interest (i.e., How can we do this without going over budget?)
Be Tactful With Concerns
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)
Encouraging Participation
Listen to dissenting views without getting defensive or angry
Restate the person’s concerns in your own words to verify understanding
Do not make excuses, try to consider objectively if revisions are needed
Do Not Get Defensive
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)
Encouraging Participation
Do not dismiss suggestions without serious consideration and discussion
It is critical to follow through on suggestions agreed to be beneficial
Failure to utilize good suggestions will make your requests for ideas appear manipulative
Follow Suggestions
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)
Encouraging Participation
Give credit where it is due
Explain how their suggestion was incorporated into the plan
Acknowledge those who give helpful ideas and suggestions with timely recognition
Show Appreciation
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)
Relations-Oriented Behaviors
Encouraging Participation
Participation is not effective unless people are actively involved
Encourage participants to brainstorm ideas, make suggestions, state preferences, express concerns
Utilize the Guidelines for Encouraging Participation to encourage active involvement of team members and improve work performance
Summary
Relations-Oriented Behaviors
Increasing Learning And Innovation
Our next module discusses guidelines to encourage learning and facilitate advancement of work activities
Next Topic…
Relations-Oriented Behaviors
G. Yukl, Leadership In Organizations, New Jersey: Pearson Prentice Hall, 2006, p. 97-98
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