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ENERGIZED TO SURVIVEENERGIZED TO SURVIVE
Chief Melvin MurdockChief Melvin Murdock
OSU-Tulsa PoliceOSU-Tulsa Police
“All things are ready, if our mind be so.”
― William Shakespeare, Henry V
ACTIVE SHOOTER RESPONSEACTIVE SHOOTER RESPONSE
BOMB THREATSBOMB THREATS
DEMANDING AND AGGRESSIVE DEMANDING AND AGGRESSIVE PEOPLE PEOPLE
PANIC BUTTONSPANIC BUTTONS
RESOURCES RESOURCES
MENTALITY OF ACTIVE MENTALITY OF ACTIVE SHOOTERSHOOTER
Active Shooter’s intent is to kill and injureActive Shooter’s intent is to kill and injure This necessitated a change in tactics by law This necessitated a change in tactics by law
enforcementenforcement Losses can be mitigated with a survival mindset Losses can be mitigated with a survival mindset
comprised of three components: comprised of three components: AwarenessAwareness PreparationPreparation RehearsalRehearsal
UNSECURED AREASUNSECURED AREAS
If you find yourself in an open area, immediately If you find yourself in an open area, immediately seek protectionseek protection
Put something between you and the shooterPut something between you and the shooter Is escape your best option? Do you know where Is escape your best option? Do you know where
the shooter is? Is escape immediately available?the shooter is? Is escape immediately available? Administrators, do you know your building Administrators, do you know your building
plans?plans? If in doubt find a safe area and secure it the best If in doubt find a safe area and secure it the best
way you canway you can
SURVIVAL MINDSETSURVIVAL MINDSET
Become attuned to work environmentBecome attuned to work environmentElevatorsElevatorsComputer MonitorsComputer Monitors
Predetermined mindset will help you Predetermined mindset will help you take rapid, effective actionstake rapid, effective actions
WHAT TO REPORTWHAT TO REPORT
Your specific locationYour specific location - Building name- Building name - Office/classroom number- Office/classroom number. Number of people at your specific location. Number of people at your specific location. Injuries. Injuries - Number of people injured- Number of people injured - Type of injuries- Type of injuries
If you are dealing with the person, then make If you are dealing with the person, then make their behavior a condition of your help. (i.e. “I their behavior a condition of your help. (i.e. “I can help you, but only if you calm down.”)can help you, but only if you calm down.”)
Use boomerang lines, such as, “You are getting Use boomerang lines, such as, “You are getting angry again, and I’m trying to help you,” or “We angry again, and I’m trying to help you,” or “We are past that, so let’s focus on what we can do at are past that, so let’s focus on what we can do at this point.” Use of a phrase like this helps keep this point.” Use of a phrase like this helps keep them focused on the issue at hand.them focused on the issue at hand.
Keep the conversation “future focused” instead of Keep the conversation “future focused” instead of focusing on the past. Once you get the gist of the focusing on the past. Once you get the gist of the person’s complaint, try to keep them focused on person’s complaint, try to keep them focused on “what we can do from here on” and don’t dwell “what we can do from here on” and don’t dwell on the past.on the past.
ALWAYS HAVE A PLAN!ALWAYS HAVE A PLAN!
DEALING WITH DEMANDING AND AGGRESSIVE PEOPLE
Physical characteristics:Physical characteristics:Red or flushed faceRed or flushed faceRaised voice or very soft voice Raised voice or very soft voice
(extremes)(extremes)Breathing heavyBreathing heavyHands balled up as fistsHands balled up as fistsVeins protruding in face and or handsVeins protruding in face and or handsClothes in disarrayClothes in disarraySmell of alcoholSmell of alcohol
SIGNS TO WATCH FOR
DO Project calmness; move and speak slowly, quietly, and Project calmness; move and speak slowly, quietly, and
confidently.confidently. Be an empathetic listener; encourage the person to Be an empathetic listener; encourage the person to
talk and listen patiently.talk and listen patiently. Focus your attention on the other person to Focus your attention on the other person to
demonstrate that you are interested in what he or she demonstrate that you are interested in what he or she has to say.has to say.
Maintain a relaxed yet attentive posture and position Maintain a relaxed yet attentive posture and position yourself at a right angle rather than directly in front of yourself at a right angle rather than directly in front of the other person.the other person.
Acknowledge the other persons’ feelings. Indicate that Acknowledge the other persons’ feelings. Indicate that you can see he or she is upset.you can see he or she is upset.
Use delaying tactics which will give the other person Use delaying tactics which will give the other person time to calm down. For example, offer a drink of water time to calm down. For example, offer a drink of water (in a disposable cup).(in a disposable cup).
DO NOTDO NOT Never belittle the person or make him or her feel Never belittle the person or make him or her feel
foolish.foolish. Criticize or act impatiently towards the agitated Criticize or act impatiently towards the agitated
individual.individual. Make false statements or promises you can not Make false statements or promises you can not
keep.keep. Try to impart a lot of technical or complicated Try to impart a lot of technical or complicated
information when emotions are high.information when emotions are high. Take sides or agree with distortions.Take sides or agree with distortions. Invade the individuals space. Make sure there is Invade the individuals space. Make sure there is
at least a space of three to six feet between you at least a space of three to six feet between you and the individual.and the individual.
IMMEDIATE ACTION IMMEDIATE ACTION PROCEDURE DURING A PROCEDURE DURING A
BOMB THREATBOMB THREAT If you receive a threatening
call, Remain calm Write down the time of the
call, the EXACT words of the caller, and the number displayed on caller id even before you hang up
Attempt to gather as much info as you can
QUESTIONS TO ASK THE QUESTIONS TO ASK THE CALLERCALLER
When is the bomb going to explode? When is the bomb going to explode? Where is the bomb?Where is the bomb? What does it look like? What does it look like? What kind of bomb is it? What kind of bomb is it? What will cause it to explode?What will cause it to explode? Where are you calling from?Where are you calling from? What is your name?What is your name?
WHEN THE CALL HAS WHEN THE CALL HAS ENDED…ENDED…
If applicable, pay attention to your If applicable, pay attention to your telephone display and record the telephone display and record the information shown in the display information shown in the display window. window.
WHEN THE CALL HAS WHEN THE CALL HAS ENDED…ENDED…
Immediately after the call has ended Immediately after the call has ended notify:notify:
UNIVERSITY POLICE (918)-594-8123UNIVERSITY POLICE (918)-594-8123CHS SECURITY (918) 625-8592 CHS SECURITY (918) 625-8592 OR 911OR 911
PANIC BUTTONSPANIC BUTTONS
Center for Health SciencesCenter for Health Sciences
OSU Tulsa OSU Tulsa
Where are they ?Where are they ?
RESOURCESRESOURCES
UNIVERSITY POLICE (918)-594-8123UNIVERSITY POLICE (918)-594-8123
CHS SECURITY (918) 625-8592 CHS SECURITY (918) 625-8592
COWBOY ALERTCOWBOY ALERT
COWBOY GUARDIANCOWBOY GUARDIAN
T.A.G.T.A.G.
ANNUAL SECURITY REPOANNUAL SECURITY REPORTSRTS
QUESTIONS, COMMENTS, CARES, QUESTIONS, COMMENTS, CARES, OR CONCERNS?OR CONCERNS?
Melvin MurdockMelvin Murdock
Chief of PoliceChief of Police
Oklahoma State University-TulsaOklahoma State University-Tulsa
(918) 594-8262(918) 594-8262
[email protected]@okstate.edu