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Information Classification: General ENGAGE WITH BUYERS THROUGHOUT THE YEAR Supplier Member User Guide

ENGAGE WITH BUYERS THROUGHOUT THE YEAR...Appendix 1: Sub-categories & Attributes - Diamonds Back to Contents *The list only shows some of the sub-categories and attributes, please

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Page 1: ENGAGE WITH BUYERS THROUGHOUT THE YEAR...Appendix 1: Sub-categories & Attributes - Diamonds Back to Contents *The list only shows some of the sub-categories and attributes, please

Information Classification: General

ENGAGE WITH BUYERS THROUGHOUT THE YEAR

Supplier Member User Guide

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Information Classification: General

2

What are the benefits of a Supplier Member ..………………..………….…. P.3

How to sign in ……………………………………….…………………………..……………... P.4

How to retrieve your Password ……………….………………………..……………. P.5

How to retrieve your Username …………….…………………………..…………… P.6

How to access the MEMBER CENTER …………………………….………………. p.7

How to set/update your Profile …………………………………….……………….… p.8-14

How to upload/update your products …………………………………….……... P.15 – P.21

How to retrieve product images taken at Informa Markets fairs …… p.22

How to respond to enquiries & engage with buyers …………………….… p.23 – P.26

Tips on improving your Showroom ..……………………………………………..… p.27-29

Contact JewelleryNet ………………………………………………………………………… P.30

Appendix 1 - Sub-categories & Attributes ….………………………………..…. P.31-40

Appendix 2 - Association List …………………………………………………………... P.41-42

Appendix 3 - Guidelines on Preferred Product Captions ………………. P.43

Contents

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Information Classification: General

What are the benefits of a Supplier Member of JewelleryNet?

As a Supplier Member, you can promote your brand and products to JewelleryNet’s buyer community throughout the year. Your dedicated online showroom can be updated anytime, anywhere. You also enjoy complimentary business matching services and have access to trade leads from professional buyers.

There are different levels of membership to fulfill your business goals. Please click here to learn more.

C Sample Company

The origin of company, business nature, mission & any relevant information etc.

3Back to Contents

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4

• Go to JewelleryNet.com

• Click SIGN IN on the top right corner to go to MEMBER LOGIN page

How to sign in

1 2 • For registered members, enter Username & Password, then click SIGN IN

• Forgot Password or Username? See next two pages

Back to Contents

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Information Classification: General

5

How to retrieve password

• Go to JewelleryNet.com

• Click SIGN IN on the top right corner to go to MEMBER LOGIN page

• Click Forgot Password

1 • Enter your Username or registered Email Address

• Enter the Verification Code

• Click Submit

• An email for password reset will be sent to your registered email address

2

Back to Contents

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Information Classification: General

6

How to retrieve username

• Go to JewelleryNet.com

• Click SIGN IN on the top right corner to go to MEMBER LOGIN page

• Click Forgot Username

1 • Choose the Fair that your company participates in

• Choose the Venue where your booth is located

• Enter your Booth Number

• Enter the Verification Code

• Click Submit

• An email on retrieving username will be sent to your registered email address

2

Back to Contents

Note: If don’t have this information, please contact your Account Manager for assistance.

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7

Build and maintain your showroom in the MEMBER CENTEROnce you sign in, you’ll be directed to the Member Center (https://www.jewellerynet.com/en/member_center/)

[email protected]

Name

Main Menu

: Switch Language

: Member support

: Quick Menu

: Membership info, Logout

Back to Contents

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Information Classification: General

How to set/update your profile

8

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9

How to set/update your profileThree ways to enter MY PROFILE page

.

Name

Click MY PROFILE on the Main Menu

Open the quick menu and then click MY PROFILE

Click MANAGE under “MY PROFILE”

A

C

B

Back to Contents

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10

Click “EDIT” to set / update your profile

How to set your profile: COMPANY INFORMATION

Sample Company

1

3

Click SUBMIT to save

Fill in all details

4

Back to Contents

2Click here to select company logo from your computerBest size: 200px W * 200px H

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11

Click EDIT under Showroom Setting to update your COVER IMAGE

How to set your profile: COVER PHOTO & LOGOOptimum image size : 1200px W X 300px H Maximum file Size: 5MB

5

Click CHANGE COVER PHOTOand select a new image from your computer

Click UPDATE tosave changes

7

6

Back to Contents

8 Click VIEW MY SHOWROOMto view the uploaded cover photo (samefor company profile and products)

COVER PHOTO

YOUR PROFILE

YOUR PRODUCTS

logo

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12

How to set your profile: BUSINESS INFORMATION

OPTIONALSelect Other Business and Product Segment from drop-down menuSelect MAJOR

Field of Business and Product Segment from drop-down menu

Scroll down for more options

Optional

Back to Contents

9

Click EDIT under Business Information to set/update information

11

10

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13

How to set your profile: BUSINESS INFORMATION

Fill in other information

Products/services your company offers

Fill in different languages to reach wider audience

Company background, mission, etc.

Fill in different languages to reach wider audience

Fill in different languages to reach wider audience

Your Jewellery-related association membership (See reference list on P.41-42)

Click SUBMIT to save updates

Back to Contents

13

12

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14

How to set your profile: BUSINESS INFORMATION

Click VIEW MY SHOWROOMto view the uploaded company profile (same for cover photo and products)

COVER PHOTO

YOUR PROFILE

YOUR PRODUCTS

14

Back to Contents

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Information Classification: General

How to upload/update your products

15

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16

.Open the quick menu and then click MY PRODUCTS

How to upload/update your productsThree ways to enter the MY PRODUCTS page

A

C

B

Name

Click MY PRODUCTSon the Main Menu

Click MANAGE under MY PRODUCTS

Back to Contents

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Information Classification: General

Click ADD PRODUCT

How to upload products

2

Select product images from your computer

Optimum image size : 600px W X 600px H

3

Choose Product Category &Sub-Category

1

Back to Contents 17

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18

Provide all compulsory product information by selecting from the drop-down menus

(See Appendix 1: Sub-categories & Attributes for different categories)

How to upload products

4

Back to Contents

5

Click these buttons to input info in other languages (Optional but

highly recommended)

6

Provide Product Name & Description in English(See Appendix 3: Guidelines on Preferred Product Captions)

8

Click UPDATE to complete the upload

9 Click VIEW MY SHOWROOMto view the uploaded product (same forcover photo and profile)

COVER PHOTO

YOUR PROFILE

YOUR PRODUCTS

7Provide minimum order quantity (MOQ)and Unit Price in USD in numerical form and select Lead Time from

the drop-down menu

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19

How to upload multiple products

Back to Contents

1

Click ADD PRODUCT

3

2

Press Ctrl button and select the required product images to be uploaded (must be in the same folder)

Click Open to upload the photos to your Showroom

4 Add product details for each uploaded product (See How to upload/update your products on P. 16)

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Click to edit product category & description

20

How to update product details: Edit product information

1

2

Change infoas required

Click UPDATE to finish4

3Click MY PRODUCTSon the Main Menu

Back to Contents

Page 21: ENGAGE WITH BUYERS THROUGHOUT THE YEAR...Appendix 1: Sub-categories & Attributes - Diamonds Back to Contents *The list only shows some of the sub-categories and attributes, please

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Click to remove product(s)

Click , drag the photos and place them at the position you preferred. The order will be shown in your showroom

21

How to update product details: Remove product(s) or Change product order

1

Click to save the new order of products

Back to Contents

2A

2A

2B

Click MY PRODUCTSon the Main Menu

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22

How to retrieve your product images taken at Informa Markets fairsOnly applicable to suppliers using Informa Markets’ free product photo-taking service in cooperation with GemLightBox in 2019

Back to Contents

Click Product Photo Library

1

3

4

Go to MY PRODUCTS to add product details for each uploaded product (See How to upload/update your products on P. 16)

Note: This indicates no

such photo is available

After you’ve published the photos, click Download Original Photo/Video todownload the image to your computer

2

Click Update to publishthe images

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Information Classification: General

How to respond to enquiries & engage with buyers

23

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24

Subject Title

Sample Buyer

Company Name

How to respond to enquiries from buyers?

3 Click each message to respond to the buyers directly

1

Click MESSAGES on the Main Menu

C Sample Company

The origin of company, business nature, mission & any relevant information etc.

SampleCompany

Sample

2

Buyers send you product enquiries via Showroom or Product page

Back to Contents

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Information Classification: General

How to respond to Trade Leads

OR

Go to Trade Leads to see the latest trade leads and proceed to Step 2

(Note: You must Login with your Supplier Member account first)

Filter the trade leads by product category

2

4 Fill in the Subject and Message. Click SUBMIT to send your replies to buyers

3

Back to Contents

Click “View | Reply” to view detailed trade leads & contact buyers if you have what they are looking for

25

You receive an RFQ notification at your registered email address.

Clickand reply asshow in Step 4

1A 1B

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26

How to manage your buyer engagement

Back to Contents

Subject title

Subject title 2

To view the RFQ you have replied to (as a supplier). You will beredirected to MESSAGESpage when clicking

To view the RFQ you send (as a buyer)

Click MY QUOTES

1

2A

2B

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Tips on Improving Your Showroom

27

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• Keep your company profile up to date

• Upload good-quality pictures of your

latest and signature products to

showcase your capabilities to potential

buyers

• Review and update your Showroom

regularly for a higher chance to be

featured in JewelleryNet’s promotions

and campaigns

• Share your product information on

social media

28

Sample company

Update your Showroom regularly and share on social media

Back to Contents

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29

Click NEWSLETTER CENTRE Choose the Newsletter you wish to receive and select your preferred language.

Click SAVE to finish

Subscribe to JewelleryNet Newsletters to receive tips and news

1 2

3

Back to Contents

Page 30: ENGAGE WITH BUYERS THROUGHOUT THE YEAR...Appendix 1: Sub-categories & Attributes - Diamonds Back to Contents *The list only shows some of the sub-categories and attributes, please

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For further enquiries on how to use JewelleryNet

effectively, please contact your Account Manager

Or reach us at

[email protected]

+852 2516 1679

30

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Appendix

31

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32

Appendix 1: Sub-categories & Attributes - Jewellery

Back to Contents

*The list only shows some of the sub-categories and attributes, please login to find more.

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33

Appendix 1: Sub-categories & Attributes - Diamonds

Back to Contents

*The list only shows some of the sub-categories and attributes, please login to find more.

Page 34: ENGAGE WITH BUYERS THROUGHOUT THE YEAR...Appendix 1: Sub-categories & Attributes - Diamonds Back to Contents *The list only shows some of the sub-categories and attributes, please

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34

Appendix 1: Sub-categories & Attributes - Coloured Gemstones

Back to Contents*The list only shows some of the sub-categories and attributes, please login to find more.

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Appendix 1: Sub-categories & Attributes - Pearls

Back to Contents

*The list only shows some of the sub-categories and attributes, please login to find more.

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36

Appendix 1: Sub-categories & Attributes - Findings

Back to Contents

*The list only shows some of the sub-categories and attributes, please login to find more.

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37

Appendix 1: Sub-categories & Attributes – Packaging/Display

Back to Contents

*The list only shows some of the sub-categories and attributes, please login to find more.

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Appendix 1: Sub-categories & Attributes – Equipment & Supplies

Back to Contents

*The list only shows some of the sub-categories and attributes, please login to find more.

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39

Appendix 1: Sub-categories & Attributes – Services

Back to Contents

*The list only shows some of the sub-categories and attributes, please login to find more.

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Appendix 1: Sub-categories & Attributes – Ornamentals

Back to Contents

*The list only shows some of the sub-categories and attributes, please login to find more.

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Appendix 2 – Association List

41

Association name 協會名稱 Association name 協會名稱

All China Federation of Industry & Commerce 全國工商聯會 Gem & Jewellery Export Promotion Council, India

Antwerp Diamond Bourse Gemmological Association of Hong Kong 香港寶石學協會

Association of Retailer & Tourist Services GIA Alumni Association Hong Kong Chapter

Bombay Diamond Merchants Association GIA Hong Kong

Chamber of Commerce for Jewelry & Precious Metal Industry of All-China

Guangzhou Panyu Jewelry Manufacturers Association 廣州市番禺珠寶廠商會

China Diamond Manufacturers Association 中國鑽石廠商會協會Hong Kong & Kowloon Gold & Silver Ornaments and Wares Workers General Union

Chinese Gold & Silver Exchange Society 金銀業貿易場Hong Kong & Kowloon Gold Ornaments & Jewellery Trade Workers Union

港九金飾珠寶業職工會

Chinese Manufacturers Association of Hong Kong 香港中華廠商聯合會 Hong Kong & Kowloon Jade Merchants Union Association 香港九龍玉器工商聯合

Diamond Dealers Club, USA Hong Kong Association of Freight Forwarding Agents Ltd 香港貨運業協會

Diamond Federation of Hong Kong, China 香港鑽石總會有限公司 Hong Kong Confederation of Insurance Brokers 香港保險顧問聯會

Federation of Hong Kong Industries 香港工業總會 Hong Kong Diamond Bourse Ltd 香港鑽石會

Federation of Hong Kong Watch Trade & Industries 香港鐘表業總會 Hong Kong Diamond Importers Association 香港鑽石入口商會

Back to Contents The list shows some of the associations, which is for reference only.

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Appendix 2 – Association List

42

Association name 協會名稱 Association name 協會名稱

Hong Kong Gemstone Manufacturers' Association 香港寶石廠商會 International Air Transport Association

Hong Kong General Chamber of Commerce 香港總商會 International Colored Gemstone Association

Hong Kong Gold and Silver Ornament Workers & Merchants General Union

香港金銀首飾工商總會Jadeware Traders Industry & Commerce Association

玉器業工商會

Hong Kong Jade Wholesalers & Retailers Association 香港玉器批發零售商協會 Jewelers Board of Trade, United States

Hong Kong Jewellers and Goldsmiths Association香港珠石玉器金銀首飾業商會

Jewellery Advisory Committee of Hong Kong Trade Development Council

香港貿易發展局珠寶業諮詢委員會

Hong Kong Jewellery & Jade Manufacturers Association 香港珠寶玉石廠商會Kowloon Gold Silver and Jewel Merchant Staff Association

九龍首飾業文員會

Hong Kong Jewellery Designers Association 香港珠寶設計師協會Kowloon Pearls, Precious Stones, Jade, Gold and Silver Ornament Merchants Association

九龍珠石玉器金銀首飾業商會

Hong Kong Jewelry Manufacturers' Association 香港珠寶製造業廠商會 Russian Diamonds Manufacturing Association

Hong Kong Pearl Association 香港珍珠商會 Shanghai Diamond Exchange 上海鑽石交易所

Hong Kong Security Association 香港保安業協會 South Sea Pearl Consortium 南洋珠協會

Hong Kong Tourist Association Sri Lanka Gem Authority

Hong Kong Watch Manufacturers Association 香港錶廠商會The Chinese Manufacturers' Association of Hong Kong

香港中華廠商聯合會

Indian Chamber of Commerce World Gold Council 世界黃金協會

Back to Contents The list shows some of the associations, which is for reference only.

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43

Appendix 3 – Guidelines on Preferred Product Captions

Back to Contents

Jewellery

• Highlight the distinguishing material, followed by

product category, embellishments and metal

• Examples

• 3-carat emerald ring with diamonds in 18-karat

gold

• Ruby earrings with diamonds in platinum

Coloured Gemstones

• Highlight the carat weight, followed by description

(cut, colour) and stone

• Examples

• 4.67-carat unheated ruby

• Pear-shaped pink sapphire

Diamonds

• Highlight the carat weight, followed by colour, clarity

and shape

• Examples

• 4-carat D-colour VSS oval diamond

• 2.4-carat emerald-cut diamond

Pearls

• Highlight the weight, followed by description (shape,

colour, grade) and type

• Examples

• 10mm round AAA freshwater pearls

• 10mm-17mm baroque South Sea pearls

Please note

• Spell out metal and karat. Example: Earrings in 18-karat gold

• Hyphenate carat (stone/diamond) and karat (gold fineness) descriptions