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Engagement and retention -
why it matters and how to do it.
Case study: The award-winning engagement
programme for
MacLeod Report
VERY PROFITABLE BUSINESS
• Employability
• Voluntary
• Not exclusively classroom based
• Self Awareness
• It had to be different
• Fun
• (move away from command and control)
Slide no: 5
PRINCIPLES UNDERPINNING
THE PROGRAMME
WHAT IS XPLORE?
Slide no: 6
• An employee engagement experience
• An individual journey of change
• Personal and Professional development pathways
Slide no: 7
WHY EXPLORATION?
In the workplace - people who can deal with uncertainty, skilled and engaged to do their jobs
well will support a well-run, efficient, controlled business.
• Exploration - new and unknown territory Explorer’s STRENGTHS
• Courageous, positive agile leaders • Highly skilled and trained • Respect and trust within their teams • Define success not from the outcome
but the experience
Slide no: 8
COLUMBUS JOURNEY TO DISCOVER A NEW WORLD
Slide no: 9
SIR EDMUND HILLARY – WHAT’S AVAILABLE Brand Sector Challenge • Join to raise awareness of brands within MBNA and customers • Learning sets & commercial insight sessions • Regular 30 day progress check in’s
• Dragons Den style panel to judge ideas
Strengthscope 360 • Self Discovery through focusing on our senior leaders strengths and positive psychology •Individual, 360 or team tool • MBNA’s 360 tool of
choice
Mentoring Programme • Senior leaders can become a mentor of a band 5/6 Livingstone Leader • Opportunity to be part of the external mentor programme and become a mentor to leaders of another organisation
Master classes • Internal Executive insight • Master class series on innovation, engagement, coaching and leadership
The Leadership Cloud • Interactive and collaborative leadership discussion • Articles and polls • External/Internal speakers on the Cloud
Slide no: 10
Slide no: 11
Slide no: 12
Sir Edmund Hillary Leadership Expedition
Mentoring Creating
Business Leaders Strengthscope
Slide no: 13
David Livingstone Leadership Expedition Welcome to the David Livingstone Expedition
CSR CareerCENTRE Mentoring
Slide no: 14
MBNA AWARDS
MBNA collect their Award for Employee Engagement at the Personnel Today Awards ceremony
MBNA named credit card provider of the
year 2015
1. Put the employee first; build the business around their needs
2. Understand what is important to them, what motivates them and what is
it they like doing, play to their strengths
3. Mass customisation - tailored to the individual
4. Senior Management buy-in
5. Application of collaborative learning
KEY TAKEAWAYS
16
ANY QUESTIONS? Mobile: 07970 701 620 Email: [email protected] LinkedIn: Http://uk.linkedin.com/in/michaeldmoran Twitter: mdmoran10eighty Career Blog: http://www.10eighty.co.uk/web/blog
