englinh course - 1

7/30/2019 englinh course - 1

http://slidepdf.com/reader/full/englinh-course-1 1/5

1 FACE TO FACE

Asking questions. Meeting and greeting people. Countries and nationalities.

Asking questions

Grammar

A Sample sentences

A: Who approved this order?B: I'm afraid I really have no idea.A: It was Jim, wasn't it?

B: Jim, you approved this order?C: Yes, I did. Why? Is there a problem?A: Yes, half of the goods haven't been delivered.C: Yes, I know. But could you just look at the accompanying note? It explains

everything.

B Form

There are three forms of question:-direct questions-indirect questions- statement questions (+ question tag)

1. Direct questions

There are two types of direct questions:-wh-questions, which start with a wh-question word (including how):Who approved this order?

-yes/no questions, where the answer is yes or no:Is there a problem? -Yes.

The basic word orders in a question are:

• question word (+ noun) + verb phraseWho saw you? (who is the subject: John saw me.)

Which plant will be closed down?• question word + auxiliary (or auxiliaries) + subject + verb + other elements of verb

phraseWho(m) did you see? (who is the object: I saw John.)What can you do about it?

2. Indirect questions

Indirect questions comprise:-a question word (wh-, if or whether)





j Asking about quantity and amount -how many, how much:How many subsidiaries do you have in Europe?How much did you pay for the address list? (not : how much money?)

k Asking about dimensions and specifications -how long/small, etc.How big/long/wide/deep/high/small will the cabinet be?

2. Indirect questions

We use indirect questions in:-Reported questionsShe asked which order Jim had approved.

-Polite requestsCould you tell me which order you approved?

3. Statement questions (+ question tag)

We use these to ask for confirmation.

-Asking for confirmation of a positive statement:Jim, you approved this order?Jim, you approved this order, didn't you?

-Asking for confirmation of a negative statement:Jim, you didn't approve this order?Jim, you didn't approve this order, did you?

Exercises

Exercise 1: Read the following list of questions. Classify them according to thequestion types(A. Direct yes/no questions; B. Direct wh-questions; C. Indirect questions; D.Statement questions with rising intonation; E. Statement questions + tag)

1. Are you agents for Fisher equipment?2. Where can I find this type of product?3. You're not serious?4. Fisher are market leaders, aren't they?5. So you believe they're expensive?6. Do you think there are better goods available?7. Can you tell me how reliable they are?

Exercise 2: Imagine that you're talking to someone who talks rather unclearly, andthat you can't catch some of the information he gives you. Write down the questionsyou'd ask this person to find out the missing (- - -) information. The first has beendone for you.

1. 'I work for - - -.'Who do you work for ?

2. 'I live in - - -.'



Where ………………?3. 'I've been working here for - - - years.'

How ………………………………..?4. 'We keep our sales files in the - - - room.'

Which …………………………………?5. 'We never phone in the morning because - - -.'

Why …………………………………………?6. 'I started working for this firm in 19- -.'

When ………………………………..?7. 'I'd like a - - - room for two nights, please.'

What kind of ………………………….?8. 'I heard about this product from Mr - - -.'

Who ……………………………?9. 'The complete package costs only $ - - -'

How much …………………………..?10. 'They printed - - - thousand copies of the company report.'

How many ………………………..?

Exercise 3: Complete these sentences, using question tags. The first has been donefor you.

Note: A question tag is a short clause added to a statement to turn it into a question,e.g. 'don't you' or 'isn't it?'. The main function of a tag question is to cue a responsefrom the listener or obtain his or her agreement to the original statement.

1. They don't normally pay their account late, do they?2. The phone number is 518361, …….?3. They'll let us know before the end of the month, …….?4. We can send the catalogues by surface mail, …….?5. They can't provide the information we need,……?6. She isn't in the office today, ……?7. This machine doesn't operate automatically, ……..?8. You know a great deal about economics, ……….?9. You've studied this subject for some time, ……..?10. We shouldn't interrupt the meeting, ………?11. You're waiting to see Miss Weber, ……..?12. It must be quite difficult to sound efficient and friendly towards the end of a longhard day, ….?

Meeting and greeting people

Exercise 4: What would you say in these situations? Write down the exact wordsyou'd use. The first has been done for you as an example.

1. The customer services manager, Mrs Hanson, doesn't know Linda Morris, the newexport clerk.



'Mrs Hanson, I'd like you to meet Linda Morris. She's our new export clerk.'

2. Your boss says to you, 'This is Tony Watson. He's visiting us from Canada.'3. Tony Watson says, 'Hi. I think you know one of my colleagues: Ann Scott.'4. You've been introduced to someone by name, but later in the conversation you can'tremember the person's name.5. You enter an office full of strangers one morning. Someone asks if they can help

you.6. A visitor arrives after travelling a long distance to see you.7. Your visitor looks thirsty.8. It's time for you to leave. You look at your watch and see that it's later than youthought.

Countries and nationalities

Exercise 5: Complete each sentence with the appropriate nationality word.

Remember to use Capital Letters. The first one has been done for you.

1. If he comes from Cairo, he must be Egyptian.2. If she lives in Paris, she must be ………3. If they live in Brussels, my guess is that they are ……………4. If she comes from Geneva, she's …………, I suppose.5. He works in Vienna, so I think he's …………6. As she's from Copenhagen, I presume she's ……………7. If she lives in Sofia, she may well be ………….8. As they live in Athens, I think they're …………9. Her home town is Amsterdam, so I guess she's ……………10. Their head office is in Stockholm: they're a ………… firm.11. If they work in Lisbon, I expect they're ………….12. If they come from Edinburgh and Cardiff, they're both ……………13. He lives in Rome, so I suppose he's ……………..

Documents

englinh course - 1