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Enhancing Our Digital Footprint 5 th Floor Analytics Consultants: Nicole Izewski, Mari Juarez, Kathleen McDermott & Sivon Pichoto

Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

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Page 1: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Enhancing Our Digital Footprint

5th Floor Analytics Consultants:

Nicole Izewski, Mari Juarez, Kathleen McDermott & Sivon Pichoto

Page 2: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Agenda: Identify objectives

Digital footprint strategy

Analysis of social media campaigns

Evaluation of digital advertisements

Results and recommendations

Conclusion

Page 3: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Objectives:

Enhance SEO and SEM initiatives inbound and search

engines by 10%

Create / Distribute Infographics and QR codes about dealership

for upcoming events

Create advertising campaigns on Facebook

Establish and create strategic plans for Subaru of Cherry Hill

on Instagram, Twitter and YouTube

Increase the number of leads

and appointments through digital

marketing initiatives

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 4: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Strategy: Enhance our digital footprint to increase leads and online reputation:

Interactive Social Media

Content

Create Infographics & QR Codes

Digital Advertising Success!

Page 5: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 6: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Goals:

• Reach and exceed 1000 likes

• Increase post interaction

Objectives:

• Create engaging content

• Target a younger crowd with content to engage more:

• Men

• WRX STI Enthusiasts

• Post Daily

Page 7: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 8: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 9: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Memes

Throwback Thursday

Eco-Friendly

Tips

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 10: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 11: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 12: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

QR Code & Infograph

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 13: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 14: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Goal: Establish account and acquire engaged followers

Create an online presence

Acquire 500 followers

Tweet at least once a day

Create an interaction with followers

Have at least one Retweet per week

Variety of Tweets

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 15: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Approach

Create a time table with each scheduled Tweet

o Tricky Tuesday [taken from Facebook]

o Promotions about Subaru of Cherry Hill

o Correct use of hastags in order to gain a bigger following

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 16: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 17: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 18: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 19: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Goal: Establish account to create online presence

Acquire 500 followers

Post at least once a day

Create an interaction with followers

Have at least 5 likes per picture

Variety of Pictures

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 20: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Approach Create a time table with each scheduled

picture or video o Tricky Tuesday [taken from Facebook]

o Promotions about Subaru of Cherry Hill

o Information pictures about functions of cars

o Helpful tips

o Pictures of past events

o Correct use of hastags in order to gain a bigger following

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 21: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Created an account Received more likes on pictures, but our number of followers did not increase 3 different types of pictures to test out

Page 22: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Likes: 4 Likes: 31

Page 23: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Digital Ad Campaigns

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 24: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

• A/B testing: 9/30-10/17

• Ads: Drove to Facebook and website

• Objective: Increase traffic to site

• Budget: $100.00

Google Adwords:

• A/B testing: 10/23-11/8

• Ads: WRX and Logo

• Objective: Reach over 1,000 page likes

• Budget: $300.00

Facebook Ads:

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 25: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Google Adwords: Website

*See Appendix

Results:

Total Clicks: 656 Cost Per Click: $0.46 Total Impressions: 24,670 CTR: 0.57% Total Spent: $302.68

Total Leads: 42

0

10

20

30

40

50

60

26-Sep 3-Oct 10-Oct 17-Oct

Clic

ks

Ad Run Time

Campaign Clicks

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 26: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Results:

Total Clicks: 226 Cost per Click: $0.47 Total Impressions: 20,118 CTR: 1.12% Total Spent: $105.18

Total New Likes: 0

Google Adwords: Facebook

*See Appendix

0

5

10

15

20

25

30

35

26-Sep 3-Oct 10-Oct 17-Oct

Clic

ks

Ad Run Time

Campaign Clicks

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 27: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Results: • Total Likes: 298 • Cost per Click: $0.81 • Impressions: 28,753 • Frequency: 1.9 • Total Audience: 568,000 • Total Spent: $240

Keywords: Included all Subaru models, competitors and cities within 25 mile radius

Facebook Ad Campaign:

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 28: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

0

5

10

15

20

25

30

352

3-O

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24

-Oct

25

-Oct

26

-Oct

27

-Oct

28

-Oct

29

-Oct

30

-Oct

31

-Oct

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Like

s

Ad Run Time

Facebook Ad Campaign Likes

*See Appendix

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 29: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Logo Ad:

• Total Likes: 17 • Cost per Like: $1.06 • Impressions: 5,434 • Total Clicks: 27 • Audience: 48,000

WRX Ad:

• Total Likes: 281 • Cost per Like: $0.79 • Impressions: 23,319 • Total Clicks: 368 • Audience: 520,000

*See Appendix

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 30: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Evaluation of Results

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 31: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Website

Facebook

Twitter

Instagram

QR Code

Digital Platforms

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 32: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Website

Facebook

Instagram

Twitter

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 33: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

*See Appendix

• 36% in ‘Likes’

• Ad campaigns Facebook

• Twitter: Gained a small base following

• Instagram: More likes than followers

Additional Social Platforms

• QR Codes

• Infographs Event Presence

• Drive Google Ads to website

• Use eye catching images on ads to increase likes to Facebook page

Digital Ads

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 34: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion

Recommendations

More time

Consistent engaging posts

Revaluation of useful platforms

Agenda Strategy Social Media

Advertising Outcomes Conclusion

Page 35: Enhancing Our Digital Footprint · 2014. 1. 8. · Digital footprint strategy Analysis of social media campaigns Evaluation of digital advertisements Results and recommendations Conclusion