Enterprise Architect Program Presentation (V0.1.2)

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    Taking advantage ofEnterprise Architecture

    and best practices

    Ministry of Education

    16 January 2013

    Version #0.1.2

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    Topics

    Ministry of Education 3

    1- Problems Visualization2- Understanding Enterprise Architecture

    3- What is the Solution?

    4- Examples

    5- Questions and discussion

    Example - Travelling Business Scenario

    Example - of Using Planning

    Example - Drivers for Change

    Example from Kuwait MOE

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    Ministry of Education 4

    Problems Visualization

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    Ministry of Education 5

    The challenges dont get any easier

    "how can I control costs? "how can I retain more customers?" "how can I reduce time to market?" "how can I improve service levels? "how can I ensure business continuity? how can I reduce risk? "how can I bring my customers and partners together?

    real-time businessaround the clock

    increasedregulatoryscrutiny

    globalization,off shoring

    merger & acquisitionintegration

    global visibility, stability& control

    innovativecompetition

    IT &communications

    complexity

    increasedvulnerability &risk exposure

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    Ministry of Education 6

    the importance of business & IT alignment

    only 10% of companies are extremely successful in

    aligning IT and Business Strategy Deloitte Consulting

    When they are aligned you have

    leading to

    full visibility & control

    corporate & IT governancecompliance

    customer retention & satisfactionrevenue growthstreamlined economies of scalestrengthened position in the marketplaceprofits and shareholder value

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    Ministry of Education7

    Strategy and architecture

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    Ministry of Education 8

    and the impact of a disconnect

    poor visibilityrisk & unpredictability

    disqualification

    wasted investments

    customer churn & frustration

    decelerationlagging behind the competition

    reduced profits

    leading to

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    Ministry of Education 9

    Are you always in fire fighting mode?

    "how can I make best use of the people I have? how can we ensure data integrity? "how can I keep my end-users happy? "how can I plan for my critical peaks of activity? "how can I ensure business continuity? how do I know if I am compliant and secure? how can I maximize the utilization of my infrastructure investment?

    I cant get commitmenton lead times

    I dont have enoughpeople

    Im nervous about thelevel of security

    I have too manyinterfaces

    it takes too longto connect

    I cant see what level ofservice Im getting

    I have no qualityguarantee

    were not keeping upwith new technology

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    Ministry of Education 10

    Extinguishing these fires requires a holistic approach

    Strategy

    Operations

    Enterprise

    Architecture

    Portfolio, Programme

    & Project Management

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    Ministry of Education 11

    made possible with enterprise architecture, governance

    and service management

    service

    catalogueservice

    catalogue

    Adoption and implementation of an IT

    Governance Framework ( IT Policies

    and Procedures) to ensure effective use

    of technology and betterIT Risk

    Management

    Improve effectiveness and efficiency of

    People and Processes through adequate

    use of technology

    Architect and Integrate systems

    appropriately to ensure an efficient

    service oriented implementation ofbusiness requirements

    Ensure Confidentiality, Integrity and

    Availability (CIA) of data at all times

    peopleprocess

    technology

    Service

    Management

    Include EA and Governance as rings or layers around SM

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    Ministry of Education 12

    Our holistic approach to your entire landscape

    branchesmain

    offices

    partners

    suppliersSCMCRM

    ERP

    customers

    mobileworkforce

    tele-workers

    datacenters

    starts with an assessment

    Pain points Strengths

    staffing levels aging infrastructure

    alignment to business needs ineffective processes

    under utilized resources

    skill base shared infrastructure mature processes location vendors and partners

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    Ministry of Education 14

    Understanding

    Enterprise Architecture

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    Enterprise Architecture

    Optimize across the enterprise theoften fragmented legacy of processes

    into an integrated environment that is

    responsive to change and supportiveof the delivery of the business

    strategy.

    Ministry of Education 16

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    Advantages from enterprise architecture

    1- Lower operation costs

    2- Agile organization

    3- View & SharingCapabilities

    4- Easy Change Management

    5- Flexible workforce

    6- Improved businessproductivity

    7- The ability to procureheterogeneous, multi-vendor & open systems

    Ministry of Education 17

    Efficient Business

    Operations

    Efficient IT

    Operations

    1- Lower softwaredevelopment, support,and maintenance costs

    2- Increased portability ofapplications

    3- Improved interoperability

    4- Improved ability toaddress criticalenterprise-wide issues like

    security / Risk

    5- Easier upgrade andexchange of systemcomponents

    Better ROI

    1- Reduced complexity in thebusiness and IT

    2- Maximum return on

    investment in existingbusiness and ITinfrastructure

    3- The flexibility to make, buy,or out-source businessand IT solutions

    4- Reduced risk overall in newinvestments and their costof ownership

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    What if we dont have of EA

    1- Inability to rapidly respond to challengesdriven by business changes

    2- Lack of focus on enterprise requirements

    3- Lack of common direction and synergies

    4- Incomplete visibility of the current andfuture target enterprise architecturevision

    5- Inability to predict impacts of futurechanges

    Ministry of Education 18

    Problems in Business

    Operations

    Problems in IT

    Operations

    1- Increased gaps and architectureconflicts

    2- I Lack of commonality and consistency

    due to the absence of standards

    3- Dilution and dissipation of criticalinformation and knowledge of thedeployed solutions

    4- Rigidity, redundancy and lack of

    scalability and flexibility in the deployedsolutions

    5- Lack of integration, compatibilitybetween applications

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    Summary of Enterprise Architecture

    EA can be used To:

    Achieve an organizations mission and Strategy.

    An Enterprise Architecture framework:

    Provides a collection of best practices, standards,

    tools, processes to assist in the creation of theEnterprise Architecture.

    Ministry of Education 19

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    Successful Stories

    Department of Defense -United States (TOGAF, ITIL)

    Department ofTransportation - United

    States (TOGAF, ITIL)

    Canadian Government - ALL(TOGAF, ITIL)

    QR Systems Inc., Canada

    TRM Technologies Inc.,

    Canada

    ORACLE, USA

    IBM, USA

    Ministry of Education 20

    North America Europe

    United Kingdom GovernmentALL Departments (TOGAF,ITIL)

    Government of Germany -

    (TOGAF, ITIL)SAP, Germany

    Rio Tinto, UK

    Roehampton University, UK

    Royal Philips Electronics,Netherlands

    QA Ltd., UK

    Qernelnv, Belgium

    QualiWareApS, Denmark

    Other World

    Dubai e-Government

    (TOGAF, ITIL)

    Qatar Government

    (TOGAF, ITIL)

    ReGIS Inc., Japan

    Real IRM Solutions (Pty) Ltd.,South Africa

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    What Others Said About EA

    Ministry of Education 21

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    What Others Said About EA

    Ministry of Education 22

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    What Others Said About EA

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    Ministry of Education 24

    What is the Solution?

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    TOGAF

    Ministry of Education 25

    - TOGAF is a framework a detailed method and a set of supporting tools for developing

    an enterprise architecture.

    - Optimize across the enterprise the often fragmented legacy

    of processes into an integrated environment that is

    responsive to change and supportive of the delivery

    of the business strategy.

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    TOGAF

    Ministry of Education 26

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    TOGAF - Core Architecture Repository

    Ministry of Education 27

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    Ministry of Education 28

    Examples of TOGAF

    Tailored with ITIL(best practices)

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    Travelling Example - Preliminary Phase

    Ministry of Education 29

    Am I ready for Travel?Do I have valid passport, enough

    money?

    Does my car ready for long travels?

    Engine, Tiers are fineetc.

    Business Objective

    TravellingTOGAF Steps

    Enterprise Maturity Assessment

    Enterprise Impacted Scope

    Confirm governanceIdentify and establish architectureprinciples

    Implement architecture tools

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    Travelling Example - Architecture Vision

    Ministry of Education 30

    I have to visit Mechanic to ensure mycar is ready for long travel

    I have to Identify what direction andthe route I will take.

    What is potential risk?

    Business Objective

    TravellingTOGAF Steps

    - Establish the architecture project

    - Identify stakeholders, concerns, andbusiness requirements

    - Confirm and elaborate business

    goals, business drivers, andconstraints

    - Evaluate business capabilities

    - Assess readiness for businesstransformation

    - Develop Architecture Vision

    - Define the Target Architecture valuepropositions and KPIs

    - Identify the business transformationrisks and mitigation activities

    Travelling Example Business Data Applications

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    Travelling ExampleBusiness, Data, Applications,and Technology Architecture

    Ministry of Education 31

    - I need to buy a big map to draw theroute I will take.

    - I need to make stop points to have arest.

    - I need to make points on the fuelstations I will passes beside them

    - The Mechanic found that my engineis ok but I have to replace my tiers

    - I have enough money and mypassport is valid, also, I have enoughtime to travel

    Business Objective

    TravellingTOGAF Steps

    - Select reference models, viewpoints,and tools

    - Develop Baseline and TargetBusiness Architecture Description

    - Perform gap analysis

    - Define candidate roadmapcomponents

    - Resolve impacts across theArchitecture Landscape

    Travelling Example opportunities and solutions

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    Travelling Example opportunities and solutions,

    Migration planning

    Ministry of Education 32

    - I know that :

    - I need this amount of money to travel

    - I will follow this route

    - I will stop in some stations to fill-up

    my car with fuel

    - Is it fine to replace my tiers OR

    - Go with any Bus to my target city?

    - I have to travel at this date and timeand I will arrive at this date and time.

    Business Objective

    TravellingTOGAF Steps

    - Estimate resource requirements, projecttimings, and availability/delivery vehicleDetermine/confirm key corporate changeattributes, business,

    - Review and consolidate gap analysisresults from Phases B to D

    - Review consolidated requirementsacross related business functions,interoperability, dependencies

    - Confirm readiness and risk for businesstransformation, assign a business value

    - Formulate Implementation and MigrationStrategy, Roadmap & Implementation andMigration Plan

    - Prioritize the migration projects throughthe conduct of a cost/benefit assessment

    and risk validation

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    Using Planning Example

    Ministry of Education 33

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    Drivers for Change Example

    Ministry of Education 34

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    Business Value vs. Risk Analysis Example

    Ministry of Education 35

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    Web Developer

    Gathering Requirementsfor the project

    DesignPrototype

    Gathering DesignRequirements Build MainFunctions

    Database Structure

    UnderstandingWriting Code

    Testing and

    Publishing End

    One Month One Month One Month One Month

    One Month One Month One Month

    Kuwait MOE Internet Section Example

    Traditional Development (Seven Months Plan)

    Ministry of Education 36

    Architectural Development (Three months Plan)

    Web Developer

    Open New Project

    from repository

    Import MOEs

    Framework

    Do

    Implementation

    Database Structure

    Understanding

    Testing and

    Publishing End

    One Minute One Minute One Month One Month

    One Month

    1- Lower software, development, support, and maintenance costs2- Increased portability of applications3- Improved interoperability5- Easier upgrade and exchange of system components

    But

    1

    2

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    Example from Kuwait MOE Internet Section

    Traditional

    Development

    Ministry of Education 37

    Architectural

    Development

    - Open New Project

    - Import MOEs Framework

    - Do Implementation

    Gathering Requirements

    V.S.

    Starting ProjectJanuary

    Database StructureUnderstanding

    Design PrototypeFebruary

    Testing and PublishingGathering Design RequirementsMarch

    Build Main FunctionsApril

    Database Structure UnderstandingMay

    Writing CodeJune

    Testing and Publishing Project ClosureJuly

    7 x 1000 = KD 7,000 3 x 1000 = KD 3,000

    Saving in Cost = KD 4,000Saving in Time = Four Months

    Ends at 31 or March

    Ends at 31 or July

    E l f K i MOE I S i

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    Example from Kuwait MOE Internet Section

    Traditional Development

    Ministry of Education 38

    Architectural Development

    Development Productivity

    Cost of Project = 7 Months x KD. 1,000 (per month) = KD. 7,000

    3 Months x KD. 1,000 = KD. 3,000

    January February March April May

    KD 3,000 33% Value 230 %

    Value 100 %

    June July

    Feature

    Benefits Diagram

    Impact Outcome /Benefits KPIsFaster Implementation Complexity Reduction Maximize Benefit (Business)

    Common Use Applications (Business)

    One Source (Data)

    Operations enhancement

    Interoperability Improvement

    Easy Management

    Operational CostsLow Costs Re-Use, not Re-Invent (Application)

    Efficient management

    at all levels

    Strengthen the Information and

    Communication Technology

    Risk MitigationSimpler User Interface

    Single Login Screento all services

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    Ministry of Education 39

    Questions and discussion

    Q f

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    Question for all audiences

    Ministry of Education 40

    Do you know in details How does Datacenter help to achieve

    the Ministry's Vision, Mission, and Goals?

    Business1Are you sure that Datacenter is functioning in right way?

    Governance2Do you have a Strategic Architecture Plan for next 5 Years toalign IT to Educational Objectives and MOE Strategy?

    Vision3Are you aware of the level of service ministry gets from Datacenter?

    Strategy

    4 Do you have well defined, written, and publishedpolicies & procedures manual to help staffs how to do what?

    Operations5

    Answers of organizations implemented

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    Answers of organizations implemented

    Enterprise Architecture programs

    Ministry of Education 41

    Answers of organizations have Enterprise Architecture programs

    # Question Answer

    1 Do you know in details How doesDatacenter help to achieve

    the Ministry's Vision, Mission, and

    Goals?

    Yes, We have implemented TOGAF to control and manage our

    Enterprise and modifications affected the business; we then

    implemented ITIL to ensure that IT operations are controlled by

    the policies that approved by executive managers.

    2Are you sure that Datacenter is

    functioning in right way?

    Yes, We have a periodical scheduled Governance

    Implementation, and we always reports to the CIO about our

    findings and recommend some changes to ensure IT alignment

    with the Business.

    3 Do you have a Strategic ArchitecturePlan for next 5 Years to align IT to

    Educational Objectives and MOE

    Strategy?

    Yes, OurIT budget is well defined and scheduled; also, the

    Budget is linked in right manner to the Strategic Architecture that

    also linked to the business objectives and principles to ensure

    approval. We also, understand where we will be after 5 Years and

    we work as we planned on the segment one by one.

    4 Are you aware of the level of serviceministry gets?

    Yes, we have fully understand of the limitation of services we

    provide, and we also know at what points we need to develop our

    Architecture and operations strategy

    5 Do you have well defined, written, andpublished policies & procedures

    manual to help staffs how to do what?

    Yes, its we hardcopies and softcopy is published on our website,

    so everyone knows exactly what he or she needs to do, and what

    are the exactly steps must be followed to perform it.

    E d f th i

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    f 2

    End of the session

    Thanks for

    yourattention and

    your time