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Enterprise Architecture Roles in Delivering Business Capabilities
Alecia Heng Committee, IASA Malaysia President, Gorgeous Geeks, SIG IASA Malaysia Chief Business Architect, ATD Solution/ATD Learning Asia Pacific www.atdsolution.com / www.atdlearning.com / www.bitas.asia www.facebook.com/atdsolution 1
Why Enterprise Architecture adop3on now?
Ø Laws and regulations – US Clinger-Cohen Act & Sarbanes-Oxley in the US – EU Directives on the IT Award of Public Contracts
Ø Current IT systems do not longer meet the needs of the business – Fragmented, lack of response and many duplicated
Ø Lack of Investment Values in IT i.e. Little or No ROI – Budget often focussed on system maintenance
Ø Chaotic Project Management Office - Lack of skills, requirements, scope, resources, etc
Ø Critical to business success - Good information management = competitive advantage
Ø The need in meeting enterprise expectations - SLA (Service Level Agreement) and OLA (Operational Level Agreement)
2 Business IT Architecture Series ASIA 2013
Gartner Predict 2013 – Enterprise Survey on the Impacts of Talents/Skills towards Business
Business IT Architecture Series ASIA 2013 3
42% 23% 20% 15%
Enterprise Architecture Health Check as Good Indicator for SeIng Up Enterprise Transforma3on Program … Where are You?
Frozen in the past
In the Abyss
Leading
Competitive
Operational & IT spending increases
Limited access to information
Little flexibility
No IT agility
IT delivers little business values
Uncontrollable operational & IT spending
IT as Huge Cost Center
IT in the Fire-Fighting Modes
Business & IT Integration
IT Architecture Framework in place
Enterprise Architecture Organization (EAO) in place
IT delivers Strategic Business values
IT as Profit Center
IT Spending under control
IT Supports business operation
Effective new development
IT Architecture blueprint in place
IT Governance in place
4 Business IT Architecture Series ASIA 2013
IT Architecture Landscape based on F-‐T-‐S
IT Architecture Frameworks e.g.: TOGAF, DODAF, MODAF, FEAF, Zachman Enterprise
Architecture Framework, etc F Existing
IT Architecture Technologies e.g.: IBM Technology, Cisco Technology,
Oracle Technology, Microsoft Technology, Database Technology, Java & .NET
Platforms, etc T
Existing
IT Architecture Skill Sets by IASA and based on ITABOK i.e. IT Architecture Body of
Knowledge S New
Since 2009
Business IT Architecture Series ASIA 2013 5
Components that Make Up Enterprise Architecture & EAO (Enterprise Architecture Office)
Business IT Architecture Series ASIA 2013 6
Enterprise Architecture Office
One of the Main Driver for EA Adop3on is .. Understanding the Business Requirements
Phys
ical
Wor
ld
IT W
orld
Business IT Architecture Series ASIA 2013 7
The Outcome when Par3al Fit of IT to the Business
Highest Technology Priority: Be]er Fit of IT to Business
Business IT Architecture Series ASIA 2013 8
Enterprise Challenges ... Too many Islands of IT Systems & Huge Cost to the Business Project 1
Project Team 1
Project 2
Project Team 2
Project 3
Project Team 3
Project n…
Project Team n…
EAI Project
EAI Project A
EAI Project B
Business IT Architecture Series ASIA 2013 9
IT Systems/ Applications
IT Infrastructure
Architecture Blueprint
IT Governance
Business Strategy
Enterprise Architecture
Strategy
Business Strategy: - Not promises - Not about What to do - Focus on How to do - Have execution plan - Continues validation and verification
Business, User & Functional
Requirements
Yet, Another Enterprise Challenge ... Absence of IT Architecture Prac3ces & Strategic Integra3on
10 Business IT Architecture Series ASIA 2013
Technology model
IT
Business model
BUSINESS
Business & IT Model with Li]le Integra3on
Business siloed by IT
Solutions impose constraints to business
Inward technology driven view
Business drives IT projects
DB System
Mainframe Server
Applications
Finance Apps
Business IT Architecture Series ASIA 2013 11
BUSINESS
TECHNOLOGY
Soft boundaries (process & services)
Processes
Applications
EA Governance
Business model
Technology model
Fully Integrated Business & IT Model through Enterprise Architecture Adop3on
Outward business-driven
view
Requirements and solutions
closely aligned Corporate Governance
IT Governance
Business IT Architecture Series ASIA 2013 12
Business view Technology view
• Domains of coherent functionality and information
• IT Architecture integrates IT to business
• KPI & Metrics
Business & Technology Integration
• Strategic aspirations
• Business plan • Business
initiatives • Execution
model
Business strategy
• Business processes
• Business relationships
• Business rules
Business Processes
• Hardware, storage, OS, network infrastructure
• Middleware, databases,
• Systems management
Technology Strategy
• Application programs and modules
• Information delivery portals
• Data model & query tools
Applications
Enterprise Architecture for Business and Technology Integra3on Model
Business IT Architecture Series ASIA 2013 13
Enterprise IT Agility to Shorten Business Processing 3me AND Deliver Business Values
107 106 105 104 1,000 100 10 1 Seconds
Trading analytics
Document transfer
Call center inquiries
Trade settlement Build-to-order PC
Refresh data warehouse
Airline operations
Track financial position
Supply chain updates
10 seconds
Phone activation
1 month 1 hour
Mail … express … fax … E-mail
3 days 45 seconds
24 hours
5 days 1 day
30 minutes 5 seconds
8 hours
20 minutes 30 seconds
1 day 5 minutes
1 day 15 minutes
3 days 1 hour
Business Process Cycle Times have collapsed!
Business IT Architecture Series ASIA 2013 14
Embracing the Technology For Enterprise Agility through IT Architecture Adop3on
“Agility" is the ability of an organization to sense environmental change, and respond efficiently and effectively to that change.”
Analyst Quote
Awareness Right Information
/ Data
Knowing what is going on
Productivity Right Processes And Operations
Executing Well
Day-to-day
Flexibility Right Options
Confronting Expected Change
Adaptability Right Reactions
Confronting Unexpected
Change
IT &
Business Agility
Information Architecture
Software Architecture
Infrastructure Architecture
Business Architecture
Business IT Architecture Series ASIA 2013 15
Enterprise Architecture Analogy on Travel Journey from KL to Penang by Car
Business IT Architecture Series ASIA 2013 16
Ø Typically can be reached around 5 hours Ø Without EA ~ No Preparation
Ø No Business Architecture ~ No Direction Ø No Data Architecture ~ No Car Information Ø No Application Architecture – No Engine
Check Ø No Infrastructure Architecture – No Highway Ø Hence, arrived Penang in 5 months
Ø With EA ~ Full Preparation Ø Business Architecture ~ GPS Direction Ø Data Architecture ~ Car Information Ø Application Architecture – Engine Checked Ø Infrastructure Architecture – Travel by
Highway Ø Hence, arrived Penang within 5 hours
safely
Enterprise Architecture Development Method in a Nutshell based on TOGAF 9.1
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> P: Establishing EA Governance
> B: Developing Business Architecture Gaps
> A: Implementing Enterprise Vision and Strategy
> P: Preparing Enterprise Transformation
> C: Developing Data Architecture Gaps > C: Developing Application Architecture Gaps
> D: Developing Infrastructure Architecture Gaps
> E: Consolidating Gaps & Prioritizing projects
> P: Defining EA Principles
> F: Approving Projects & Finalizing Project Plan
> G: Implementing Projects & Executing Governance
> H: Managing Business & Technology Change
> P: Getting Management Buy-in
Integrated ATD GREAT Development Approach
Business IT Architecture Series ASIA 2013 18
TOGAF Enterprise Continuum & Tools
TOGAF ADM & Content Framework
Enterprise Architecture Activities
Architecture Development Method
Architecture Capability Framework
Enterprise Continuum & Tools
ADM Guidelines & Techniques
Architecture Content Framework
TOGAF Reference Models
Business Vision and
Drivers
Business Capabilities
Informs the Business
of the current state
Ensures Realization
of Business Vision
Informs the required capability
Ensure Business
Understanding
Business needs feed into architecture
Delivers new business solutions
through Project Management Office (PMO)
Operational changes cause updates
Sets targets, KPIs, budgets for
architecture roles
Drives need for Architecture Capability
maturity
Business IT Architecture Series ASIA 2013 19
Input Output
FIVE Business Values in Measuring the IT Architecture Return Of Investment (ITA-‐ROI)
• Based on D. Rico’ 2006 (with ‘$’ or ‘#’ or ‘%’ ROI)
20 Business IT Architecture Series ASIA 2012
FIVE Ac3on Steps to Achieve Successful Enterprise Transforma3on Program
1) Integrate Business and IT together Ø IT as part of the Business and IT is the Business Ø 50%-50% equal shares on every technology initiatives
2) Establish Common Stakeholders Communication Platform between Business and IT teams Ø Avoid GIGO ~ Garbage-in and Garbage-out Ø Requirements that cannot be described and documented then it cannot
be implemented by IT Ø Faster time to market for new innovations and capabilities
Business IT Architecture Series ASIA 2013 21
User
Reqrmnt
Business Process Modeling
Business Requirement Architecture (Use Case
Diagrams)
Object Oriented Analysis & Design + Design Patterns
Application Code (Implementation)
3) Provide End-to-End Full traceability from Business Requirement to Design to Implementation and Vice Versa
FIVE Ac3on Steps to Achieve Successful Enterprise Transforma3on Program Cont…
Business IT Architecture Series ASIA 2013 22
4) Embrace the IASA ITABoK (IT Architecture Body of Knowledge) skill sets to continue delivering Business Values of Technology Ø Think Technology, but Write & Speak Business Ø All IT projects must deliver business values/ROI Ø All IT activities need to assign with the business Metrics Ø Applying the art and science in designing and delivering valuable
technology strategy for the business
FIVE Ac3on Steps to Achieve Successful Enterprise Transforma3on Program Cont…
Business IT Architecture Series ASIA 2013 23
5) Adopt and Adapt the TOGAF Enterprise Architecture Framework for successful journey of Office Transformation program Ø Critical to business survival and success through IT Agility to
evolve in dynamic business environment Ø To help PMO in delivering more successful IT projects Ø Faster development and realization of business capabilities for
enterprise growth Ø Reduce and protect Risks for future IT investment
FIVE Ac3on Steps to Achieve Successful Enterprise Transforma3on Program Cont…
Business IT Architecture Series ASIA 2013 24
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Thank You, Q&A
