ENTERPRISE SOLUTIONTO YOUR

OUTSOURCE NEED

OUR FOCUS IS

OUR CUSTOMER’S GROWTH

Vision & Mission

Our vision is to contribute to society by providing the businesses, innovative robust and agile IT solutions which help raise the overall standards of human beings both economically and socially.

Our Mission is to help our clients escalate a growth path by innovatively designing of IT solutions and creating a hub which is an elixir for all outsourcing needs of the businesses across the globe.

About Us

•IT enabled Services

•IT solutions with integrated CRM

•HR Solutions

•Training Services

•Consultancy Services

An Enterprise business solution provider for your outsource needs , offering :

Who we are

A group of professionals’ endeavour in pursuit of providing indigenous outsource solutions to companies across the globe to help them generate more revenue with lower risks.

Core team with rich & diversified experience of servicing multiple industries in the field of business development and operation management.

Hard Core professionals who have successfully managed the IT & ITeS division of a 1000 seater BPO in India.

What we do

Provide concerted business solutions in complete sync with short & long term revenue growth strategies of client in a robust , efficient yet an agile way

Possess the domain knowledge and understanding of best of breed methodologies to build direct and indirect sales channels along with strategic partnerships

Industry Spectrum

SANSHI has been successfully executing on shore and off shore projects for global customers spread over a wide Industry spectrum.

The core team has served more than 50 customers in UK, North America, Australia and India. Our services cover a wide spectrum of industries :

Industry Spectrum

Service Spectrum With combined experience of professionals

and channel partners forming SANSHI, we are able to cater to multifarious onshore & offshore needs of the diverse industries in several ways :

IT enabled Services

IT Solution

s

HR Solution

s

Training Services

Enterprise

Solutions

IT enabled Services

•Customer Contact Services

•BPO Services

•KPO Services

Customer Contact Services

Outbound

Service

s

•Customer Acquisition•Customer Service•Lead Generation•Market Research•Customer Retention•Collections

Inbound

Service

s

•Customer Service•Internal Help desk•Technical Help desk

Email M

anage

men

t

•Customer Service•Technical Support•e-Sales

Cater to manifold Industry Verticals with our expertise being Finance And Communication through following services

BPO Services

Human Resources

•Pay Roll•HR Solutions•Employee Benefits•Time and Attendance

Finance and Accounting•Billing •Claim Processing•Accounting•Tax Computation & Returns

Data Management•Data Entry•Data Processing•Data Warehousing/Mining•Data Profiling•Document Management•Content Development

Through these services exhausting your back office requirements, your core business can be attended unperturbed and trouble free

KPO Services

•RPO Services

•Education Services

•CAD Services

•Marketing Solutions to LPO

Backed up with our proficient partners, we give you the best of the following in Knowledge Process Out Sourcing vertical. 

RPO Services We possess expertise in areas like Management,

Mass Communication, Marketing – Brand Personality, Marketing – Customer Satisfaction, Marketing Research, Business Research and Marketing Communication.

Our multi-talented specialists are degree holders from premier institutes. They have rich industry experience at different levels.  We cover the under mentioned aspects :Questionnaire design

Data collection (telephone, e-mail and web surveys)

Data analysis

Reporting

Education services Brings education to your desktop through a variety of

online certificate and degree courses with their curricula and certifications recognized globally through strategic partnership.

Through several marketing channels like telephone, web, e-mail, SMS blast etc., provides the work force skills necessary to acquire professional caliber positions for many in-demand occupations.

Few of the courses offered:Business and Marketing Management (UK & US)

Contact Center Management (UK)

IT – Computer Science (UK)

CAD Services

We provideCast / Forged / Plastic / Sheet Metal Component Design

Concept Design and Styling

Parametric Design of Systems and Sub-Systems

Detailing, Drafting, conforming to standards such as ASME / ISO

Re-Engineering / Reverse Engineering

Design for Manufacturing / Assembly

Legacy Data Migration and Conversion

Marketing Solutions to LPO We are looking to play a role of

becoming an extended marketing arm for LPOs. This will help LPOs in generating more revenues with less of risks involved. 

Combined with our channel partner, Sanshi’s experience provides accurate and actionable experience that is customized to align precisely with your requirements and initiatives.

QualityConformance to customer’s requirementsEDMS (Electronic Document Management System) through an inbuilt CRM software.

Quality Policy Doing the Job right the first time Making and delivering Commitments Excelling through planning and teamwork Seeking continual improvement with Benchmarking Respecting team members and making Sanshi a great place to

work

Quality Assurance

We seek to implement Six-Sigma, ISO and COPC quality norms for all offshore operations.

Maker-Checker concept

Internal control unit

Quality audits

Comprehensive review mechanism like using the Weekly Activity Reports, Quarterly review reports etc.

Quality Measures Quality Check :

Perform quality checks on a valid sample size Measure performance against benchmarks identified

for the process Cause Analysis & Monitoring Measures :

Analyze Root cause of errors/defects. Solutions and Monitoring measures are worked out

and deployed Process Improvement Task Forces :

Task Forces formed in project mode to regularly improve critical delivery parameters and to constantly drive productivity enhancementQuality

Check

Root Caus

e Analy

sis

Process

Improveme

nt

Training

Induction Training is a comprehensive program including Voice & Accent, Culture Orientation, Soft Skills, Process training.

Ongoing Training & development plan which is tailored to client needs &

individual aspirations. includes Team Training sessions, soft

skills On –the- Job, Monitoring of the Calls, Feedback etc

IT Solutions

We believe our ‘business is developing yours’, we strive to help businesses with their process start-ups and their further development.

We aim to do this via critical planning and analysis. Whether you need to plan your business processes, analyze them or get your marketing in gear and rattle your competitors, SANSHI’s business software will be of invaluable assistance.

Our services range also extends to helping companies setup new sales channels in UK, North America and India, whether these are direct channels such as technology specific sales and telesales teams, or indirect channel partners focused on your area of technology.

IT Solutions

Some of our services include: Development of Integrated CRMs which are not

only fast but accurate and secure Providing online marketing and generating

awareness and sales leads through web marketing, email, SMS blast, IVR blast etc.

Identifying call centers and developing sales channels for your technology

Writing and promoting technical white papers to drive sales opportunities

Assistance in marketing campaigns and metrics.

HR Solutions

Through our brand Ogenie, we run an efficient and professionally managed HR consultancy firm.

We understand your need for dedicated and specialized professionals/ executives for the various critical jobs to be taken care of in the best possible way.

When it comes to HR consulting and placements, Ogenie provides several unique advantages. These are:

Managed by professionals with cutting-edge technology Vast experience in HR consultancy and placement Expertise in several industry verticals Proven track record of providing the finest professionals Keeping tab of the latest trends in the industry verticals Reduced personnel and recruiting costs

HR Solutions

Our domains: Information Technology Telecommunication Financial services and consulting Banking and Insurance BPO & KPO Finance and accounts Commercials and Supply chain Legal

Training Services

We have a set of training courses especially designed by experts in the area, for most important segment of any business i.e.

Sales – for new prospects and business growth

Customer Service – for retaining existing clients and keeping them satisfied

Enterprise Solutions

We provide enterprise solutions to businesses and assist them with consultation as well as provide them concrete and precise solutions for every kind of challenge they face in providing off shore services to their clients.

Backed up with our channel partners we assist in providing  

Technology Set Up Business development Transition Recruitment and Training ISO Certifications Managing Operations

Our Solutions Fortitude

Core team’s proficiency in serving global customers

Understanding your requisites by applying best of breed methodologies.

Excellence in executing short and long term projects to your specific requirements

Expertise in devising a fine balancing mechanism between sales generation and compliance control measures

World class quality and on-time deliverables at amazing cost effective prices.

SanshiA Partner by Choice

In today’s business you need partners Who has deep domain knowledge Who can improve your business by

infusing technology and strategy consulting

Who provides Confidence, Trust and Value

Sanshi possesses all to become your partner by choice.

Thank You