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Enterprise Thinking SA

Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

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Page 1: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Enterprise Thinking

SA

Page 2: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

AgendaOverview

Goldsmith Productivity Principle / Win by nose, Lose by noseEconomics of Thinking / Do more with Less

Managing Projects - Priorities

Forecasting / Economics of Thinking

Managing Projects - CPM / CPM Chart

Managing Projects - Allocation

Concepts:

Tools:

Summary

Page 3: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Goldsmith Productivity

Principle

When problems arise, check your systems and structures before you assume that your people failed.

Adding a shipping station + printer

Warehouse Employees

Leader

80% of an organization's ability is driven by its systems and structure, and only 20% by its people

• 3-6pm is the busy time in the warehouse and I notices two employees trying to process shipping labels on the single station we have.

• Many simple, daily tasks that the warehouse employees needs to do are escalated to the office employees as there is no printer in the warehouse.

Page 4: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

All the above can and are factors for were or not the customer will come back and make another purchase.

Win by a Nose, Lose by a Nose• The wrong address, slow delivery.• The unprofessional job of packing. • The missing Sticker.• The downtime/ backup.• The slow service level of tracking.

Page 5: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Economics of Thinking• As an idea moves forward the costs increase

exponentially. • Thinking at the first stage will be the least expensive part

of the process.

My quarterly Direct Mail Campaign - Brochures

Design

Printing- Brochures & Envelopes

My research – employees/ Outsourcing

Shipping & Mailing

ResultsTTM

Page 6: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

AgendaOverview

Goldsmith Productivity Principle / Win by nose, Lose by noseEconomics of Thinking / Do more with

Less

Managing Projects - Priorities

Forecasting / Economics of Thinking

Managing Projects - CPM / CPM Chart

Managing Projects - Allocation

Concepts:

Tools:

Summary

Page 7: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Economics of ThinkingWe often push ideas through too quickly, without enough

thinking and planning = fast shooters – ME !!!We should think, research, compare to reduce the costs

and to maximize our returns/ benefits.

Is it our character ?Are we overwhelmed with work?

Excuses , Excuses, Excuses

Page 8: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Do More with Less

- Leveraging technology - GPP. - Prioritizing - Delegating

As the business grow, each decision has more effect and cost are accumulating

One Direct mail campaign cost me today – 45,000$One Direct mail campaign cost me a year ago – 16,000$

So after doing the above I found a talented designer, a cheap printing house, a professional mailing house.

one person can manage an efficient process …

Page 9: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

AgendaOverview

Goldsmith Productivity Principle / Win by nose, Lose by nose

Managing Projects - Priorities

Forecasting / Economics of Thinking

Managing Projects - CPM / CPM Chart

Managing Projects - Allocation

Concepts:

Tools:

Summary

Economics of Thinking / Do more with Less

Page 10: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Forecasting Vision The Pentality of Forecasting

Thinking about all of the factors that could influence your business in the future will help you make better plans and start projects now that will materialize later.

* You / Your Organization

Customer’s Future

Supplier/Vendors Future

Global Future

Competition’s Future

Product loyalty,tired to switch

New Technology,E-Media-CuttingThe middleman

Selective in authorizing dealers

Increasing number,No competitive advantage,Becoming smarter

* Growing while becoming independent.

Page 11: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Forecasting

How far into the future should I be looking ?The minimum forecasting horizon :Development, (12 mo.) + Sales, (12 mo.) + Life Cycle, (18mo.)

= 42 months (3.5 years)Optimum forecasting horizon should be: 30mo. x 2 = 84 mo. (7 years)

Past FuturePresent

6 mo.

1 year

3.5 years

7 years

Developing Dental Savings Private Label line of products

Page 12: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

AgendaOverview

Goldsmith Productivity Principle / Win by nose, Lose by noseEconomics of Thinking / Do more with Less

Managing Projects - Priorities

Forecasting / Economics of Thinking

Managing Projects - CPM / CPM Chart

Managing Projects - Allocation

Concepts:

Tools:

Summary

Page 13: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Managing Projects

Me

Page 14: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Managing Projects- PrioritiesProject Time

Hour/Days

Impact Exp.

ROI

Cost Priority

Recruit new warehouse employee 6 7

20 10k 20k 6

20 30 60 20k 10k 4

Establish New Customer database 10 15 90 100k 15k 1

Upgrade Websites & newsletter 40 60 75 50k 15K 3

Establish advertising plan 40 50 85 100k 45k 2

Establish a telemarketing team 10 30 25 20k 40k 8

Recruit outside salesman 10 14 30 30k 30k 7

Switch to web CC processing 15 60 30 10k 5k 5

Establish the oversea office 80 180 10 10k 20k 9

Upgrade computer infrastructure

Page 15: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

AgendaOverview

Goldsmith Productivity Principle / Win by nose, Lose by noseEconomics of Thinking / Do more with Less

Managing Projects - Priorities

Forecasting / Economics of Thinking

Managing Projects - CPM / CPM Chart

Managing Projects - Allocation

Concepts:

Tools:

Summary

Page 16: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

My Project Time Line

Project 1 Database15 days

Project # 1 Project # 1

Project # 2 Marketing plan

50 daysProject # 1

Project # 1 Website60 days

Project # 1

Project 2 Outside salesman

15 daysProject #1 Project #1

Me

Andres

Project # 1

Project # 1

Page 17: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

AgendaOverview

Goldsmith Productivity Principle / Win by nose, Lose by noseEconomics of Thinking / Do more with Less

Managing Projects - Priorities

Forecasting / Economics of Thinking

Managing Projects - CPM / CPM Chart

Managing Projects - Allocation

Concepts:

Tools:

Summary

Page 18: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Critical Path Method A new Promotional Brochure

Activity Immed. Pred.

Time (wk)

A. Plan, choose products/ promotions, price items. 2

B. Prepare detailed worksheet. A 3

C. Design together with a professional B 4

D. Send for printing house C 1.5

E. Shipping to the mailing house D 1

F. Preparing DB and payment for mailing E 1.5

G. Printing envelopes 1.5

H. Mailing first batch E,F,G 1.5

I. Stocking up H 1.5

J. Paying suppliers/ vendors I 0.5

Page 19: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Critical Path Chart

J (0.5)I (2)H (2)

G (1.5)

F (1.5)

E (1)D (1.5)C (4)B (3)A (2)

Page 20: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

ES=0EF=2

J (0.5)I (1.5)H (1.5)

G (1.5)

F (1.5)

E (1)D (1.5)C (4)B (3)A (2)

ES=2EF=5

ES=5EF=9

ES=9EF=10.5

ES=0EF=0.5

ES=0EF=0.5

ES=10.5EF=11.5

ES=11.5EF=13.5

ES=13.5EF=15.5

ES=15.5EF=16

Critical Path Chart

1. I need to start F & G a week sooner.2. Phase C must be shorten to 2 weeks3. Phase B must be shorten to 2 weeks.4. Overall process should take 12 weeks instead of 16.

Page 21: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing
Page 22: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Ways to think better

Page 23: Enterprise Thinking SA. Agenda Overview Goldsmith Productivity Principle / Win by nose, Lose by nose Economics of Thinking / Do more with Less Managing

Thank you