Entreprenural Ethics

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    Figure -1 Classifying Decisions Using a Conceptual FrameworkFigure -1 Classifying Decisions Using a Conceptual Framework

    Source: Verne E. Henderson, The Ethical Side of Enterprise, Sloan Management Review(spring 1982): 42.

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    Ethics and Laws

    Ethics and Laws

    Managerial RationalizationsManagerial Rationalizations Justifications in defense of unethical acts are believingJustifications in defense of unethical acts are believing

    that an activity:that an activity:

    Is not really illegal or immoral.Is not really illegal or immoral.

    Is in the individuals or the corporations bestIs in the individuals or the corporations best

    interest.interest.

    Will never be found out.Will never be found out.

    That helps the company will be condoned by theThat helps the company will be condoned by thecompany.company.

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    Table 6.1 Types of Morally Questionable ActsTable 6.1 Types of Morally Questionable Acts

    Source: James A. Waters and Frederick Bird, Attending to Ethics in Management, Journal of Business Ethics 5(1989): 494.

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    The Matter of Morality

    The Matter of Morality

    Ethical conduct may reach beyond the limits ofEthical conduct may reach beyond the limits ofthe law.the law.

    The requirements of law may overlap at times but doThe requirements of law may overlap at times but do

    not duplicate the moral standards of society.not duplicate the moral standards of society.

    Legal requirements tend to be negative (forbiddingLegal requirements tend to be negative (forbiddingacts), whereas morality tends to be positiveacts), whereas morality tends to be positive

    (encouraging acts).(encouraging acts).

    Legal requirements usually lag behind the acceptableLegal requirements usually lag behind the acceptable

    moral standards of society.moral standards of society. Inherent problems arise when people believe lawsInherent problems arise when people believe laws

    represent morality.represent morality.

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    Figure 6.2 Overlap Between Moral Standards

    and Legal Requirements

    Figure 6.2 Overlap Between Moral Standards

    and Legal Requirements

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    Table .2 Major Problems Regarding Laws

    Reflecting Ethical Standards

    Table .2 Major Problems Regarding Laws

    Reflecting Ethical Standards

    1. The moral standards of members of society may be based on a

    lack of information relative to issues of corporate conduct.

    2. The moral standards of members of society may be diluted by

    the formation of small groups.

    3. The moral standards of members of society may bemisrepresented in the consensus of large organizations.

    4. The moral standards of members of society may be

    misrepresented in the formulation of the laws.

    5. The legal requirements formed through the political process areoften incomplete or imprecise and have to be supplemented by

    judicial court decisions or administrative agency actions.

    Source: Reproduced with permission from LaRue T. Hosmer, The Ethics of Management, 2nd ed. (Homewood, IL: Richard D. Irwin, 1991), 9192.

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    Economic Trade-OffsEconomic Trade-Offs

    Innovation, risk taking, and venture creation areInnovation, risk taking, and venture creation arethe backbone of the free enterprise system whichthe backbone of the free enterprise system which

    fosters individualism and competition.fosters individualism and competition.

    We cannot blame single individuals for the ethicalWe cannot blame single individuals for the ethical

    problems of free enterprise.problems of free enterprise.

    Rather, we must understand the total, systematicRather, we must understand the total, systematic

    impact that free enterprise has on the common good.impact that free enterprise has on the common good.

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    Reasons for Unethical BehaviorReasons for Unethical Behavior

    GreedGreedDistinctions between activities at work andDistinctions between activities at work and

    activities at homeactivities at home

    A lack of a foundation in ethicsA lack of a foundation in ethics

    Survival (bottomSurvival (bottom--line thinking)line thinking)

    Reliance on other social institutions to conveyReliance on other social institutions to convey

    and reinforce ethics.and reinforce ethics.

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    Establishing a Strategy forEthical Responsibility

    Establishing a Strategy forEthical Responsibility

    Ethical Practices and Codes of ConductEthical Practices and Codes of Conduct

    A code of conduct is a statement of ethical practicesA code of conduct is a statement of ethical practices

    or guidelines to which an enterprise adheres.or guidelines to which an enterprise adheres.

    Codes of conduct are becoming more prevalent inCodes of conduct are becoming more prevalent inindustry.industry.

    Recent codes are proving to be:Recent codes are proving to be:

    More meaningful in terms of external legal and socialMore meaningful in terms of external legal and social

    developmentdevelopment More comprehensive in terms of their coverage, and easier toMore comprehensive in terms of their coverage, and easier to

    implement in terms of the administrative procedures used toimplement in terms of the administrative procedures used to

    enforce them.enforce them.

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    Approaches to Managerial EthicsApproaches to Managerial Ethics

    ImmoralImmoralManagementManagement

    AmoralAmoralManagementManagement

    MoralMoralManagementManagement

    Managerial decisions,Managerial decisions,

    actions and behavioractions and behavior

    imply a positive andimply a positive and

    active oppositions toactive oppositions towhat is moral (ethical).what is moral (ethical).

    Decisions areDecisions are

    discordant withdiscordant with

    accepted ethicalaccepted ethical

    principles.principles.

    An active negation ofAn active negation ofwhat is moral iswhat is moral is

    implied.implied.

    Management is neitherManagement is neither

    moral or immoral, butmoral or immoral, but

    decisions lie outside thedecisions lie outside the

    sphere to which moralsphere to which moraljudgments apply.judgments apply.

    Managerial activity isManagerial activity is

    outside or beyond theoutside or beyond the

    moral order of amoral order of a

    particular code.particular code.

    A lack of ethicalA lack of ethicalperception and moralperception and moral

    awareness may beawareness may be

    implied.implied.

    Managerial activityManagerial activity

    conforms to aconforms to a

    standard of ethical, orstandard of ethical, or

    right, behavior.right, behavior.Managers conform toManagers conform to

    accepted professionalaccepted professional

    standards of conduct.standards of conduct.

    Ethical leadership isEthical leadership is

    commonplace on thecommonplace on the

    part of management.part of management.

    Source: Archie B. Carroll, In Search of the Moral Manager, Business Horizons (March/April 1987): 12.

    Copyright 1987 by the Foundation for theS

    chool of Business at Indiana University. Reprinted by permission.

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    AHolistic ApproachAHolistic Approach

    Principle 1:Principle 1: Hire the right peopleHire the right people

    Principle 2:Principle 2: Set standards more than rulesSet standards more than rules

    Principle 3:Principle 3: Dont let yourself get isolatedDont let yourself get isolated

    Principle 4:Principle 4: The most important principle isThe most important principle is

    to let your ethical example at allto let your ethical example at all

    times be absolutely impeccabletimes be absolutely impeccable

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    Shaping an Ethical StrategyShaping an Ethical Strategy

    The entrepreneurs guiding values and commitmentsThe entrepreneurs guiding values and commitmentsmust make sense and be clearly communicated.must make sense and be clearly communicated.

    Entrepreneurs must be personally committed, credible,Entrepreneurs must be personally committed, credible,

    and willing to take action on the values they espouse.and willing to take action on the values they espouse.

    The espoused values must be integrated into the normalThe espoused values must be integrated into the normalchannels of the organizations critical activities.channels of the organizations critical activities.

    The ventures systems and structures must support andThe ventures systems and structures must support and

    reinforce its values.reinforce its values.

    Employees throughout the company must have theEmployees throughout the company must have the

    decisiondecision--making skills, knowledge, and competenciesmaking skills, knowledge, and competencies

    needed to make ethically sound decisions every day.needed to make ethically sound decisions every day.

    SOURCE: Adapted from Lynn Sharp Paine, Managing forOrganizational Integrity, Harvard Business Review(March/April 1994): 106117.

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    Ethical ResponsibilityEthical Responsibility

    InstitutionalizationInstitutionalization

    EthicalEthical

    ConsciousnessConsciousness

    Ethical ProcessEthical Process

    and Structureand Structure

    EthicalEthical

    ResponsibilityResponsibility

    EthicalEthical

    ResponsibilityResponsibility

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    Figure 6.3 Four Main Themes of Ethical Dilemmas

    for Entrepreneurs

    Figure 6.3 Four Main Themes of Ethical Dilemmas

    for Entrepreneurs

    Source: Shailendra Vyakarnam, Andy Bailey, Andrew Myers, and Donna Burnett, Towards an

    Understanding of Ethical Behavior inS

    mall Firms,J

    ournal of Business Ethics 16(15) (1997): 1625-1636.

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    Ethics and Business DecisionsEthics and Business Decisions

    Complexity of Ethical Decisions:Complexity of Ethical Decisions: Ethical decisions have extended consequencesEthical decisions have extended consequences

    Business decisions involving ethical questions haveBusiness decisions involving ethical questions have

    multiple alternatives.multiple alternatives.

    Ethical business often have mixed outcomes.Ethical business often have mixed outcomes.

    Most business decisions have uncertain ethicalMost business decisions have uncertain ethical

    consequences.consequences.

    Most ethical business decisions have personalMost ethical business decisions have personal

    implications.implications.

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    The Social Responsibility ChallengeThe Social Responsibility Challenge

    Social ObligationSocial Obligation Firms that simply react to social issues throughFirms that simply react to social issues through

    obedience to the laws.obedience to the laws.

    Social ResponsibilitySocial Responsibility

    Firm that respond more actively to social issues;Firm that respond more actively to social issues;

    accepting responsibility for various programs.accepting responsibility for various programs.

    Social ResponsivenessSocial Responsiveness

    Firms that are highly proactive and are even willing toFirms that are highly proactive and are even willing tobe evaluated by the public for various activities.be evaluated by the public for various activities.

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    Table 6.5 Classifying Corporate Social BehaviorTable 6.5 Classifying Corporate Social Behavior

    Source: Excerpted from S. Prakash Sethi, A Conceptual Framework for Environmental Analysis ofSocial Issues

    and Evaluation of Business Response Patterns,A

    cademy of ManagementJ

    ournal(J

    anuary 1979): 68.

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    Figure 6.4 Ethical Considerations in Corporate EntrepreneurshipFigure 6.4 Ethical Considerations in Corporate Entrepreneurship

    Source: Justin G. Longenecker, Joseph A. McKinney, and Carlos W. Moore, Ethics in

    Small Business,

    Journal of Small Business Management(

    January 1989): 30.

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    Ethical Leadership by EntrepreneursEthical Leadership by Entrepreneurs

    The Opportunity for Ethical Leadership byThe Opportunity for Ethical Leadership byEntrepreneursEntrepreneurs

    An owner has the unique opportunity to displayAn owner has the unique opportunity to display

    honesty, integrity, and ethics in all key decisions.honesty, integrity, and ethics in all key decisions.

    The owners actions serve as a model for otherThe owners actions serve as a model for otheremployees to follow.employees to follow.

    An owners value system is a critical component of theAn owners value system is a critical component of the

    ethical considerations that surround a businessethical considerations that surround a business

    decisiondecision

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    Table 6.6 Issues Viewed By Small-Business OwnersTable 6.6 Issues Viewed By Small-Business Owners

    Source: Justin G. Longenecker, Joseph A. McKinney, and Carlos W. Moore, Ethics in

    Small Business,

    Journal of Small Business Management(

    January 1989): 30.

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    The Ethics of CaringThe Ethics of Caring

    CaringCaring A feminine alternative to the more traditional andA feminine alternative to the more traditional and

    masculine ethics that are based on rules andmasculine ethics that are based on rules and

    regulations.regulations.

    Following laws may not lead to building as strongFollowing laws may not lead to building as strong

    of relationships as one could.of relationships as one could.

    Entrepreneurs must realize that their personalEntrepreneurs must realize that their personal

    integrity and ethical example will be the key tointegrity and ethical example will be the key totheir employees ethical performance.their employees ethical performance.

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    Key Terms and ConceptsKey Terms and Concepts

    amoral managementamoral managementcode of conductcode of conduct

    ecovisionecovision

    ethicsethics

    environmental awarenessenvironmental awarenessimmoral managementimmoral management

    moral managementmoral management

    nonrolenonrole

    rationalizationsrationalizationsrole assertionrole assertion

    role distortionrole distortion

    role failurerole failure

    social obligationsocial obligationsocial responsibilitysocial responsibility

    social responsivenesssocial responsiveness