ENTRY KIT - Quality in Care Programme · • People’s Award • Diabetes Healthcare Professional of the Year • Outstanding Educator in Diabetes. What happens next? will be notified

ENTRY KIT

Celebrating ten years of recognising, rewarding and sharing good practice in diabetes – join us and share

your work by entering QiC Diabetes 2020!

ENTRY DEADLINE 17:00 FRIDAY 29 MAY 2020

Diabetes Research &Wellness Foundation

Diabetes Specialist Nurse Forum UK

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www.qualityincare.org/diabetes

Quality in Care Diabetes 2020

2 To download a copy of the entry form please visit www.qualityincare.org/diabetes

ContentsIntroduction 42020awardcategories 5Howtoenter 6Confidentialityandjudging 7Judges’Tips 22Checklist 23

“QiC Diabetes provides a great opportunity to celebrate, and learn from, new ways of working to drive up quality of care. I’m impressed and inspired by the class and breadth of the award winners and finalists. It shows how many of those involved in the day-to-day care of people with diabetes go the extra mile to make meaningful improvements

which empower people to self-manage their condition.”

Professor Jonathan Valabhji OBE, NationalClinicalDirectorforObesityandDiabetes,NHSEngland

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3To download a copy of the entry form please visit www.qualityincare.org/diabetes

“Sanofi is pleased to support the QiC Programme in 2020 and to recognise those individuals, teams, Trusts and partnerships who demonstrate quality in care for people living with diabetes.

We’re keen to see evidence of quality improvement which aligns with current NHS priorities. These include reducing variation in access and quality of care to minimise risk of complications,

improving achievement of NICE treatment targets, expanding provision of structured education including digital self-management tools and ensuring hospitals provide access to

multidisciplinary teams to improve recovery, reduce length of stays and future admission rates.”

Professor Mike Baxter, DiabetesTherapyLead,SanofiMedical

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CELEBRATING 10 YEARS!

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4 Todownloadacopyoftheentryformpleasevisitwww.qualityincare.org/diabetes

Introduction

Welcome to Quality in Care (QiC) Diabetes 2020 AwardsWearedelightedthatyouaresharingyourinnovativepracticebyenteringQiCDiabetes2020withanopportunitytowinoneoftheprestigiousawards.

About QiC DiabetesNowinit’stenthyear,QiCDiabetesrecognises,rewardsandsharesinnovativepracticedemonstratingqualityindiabetesmanagement,educationandservicesforpeoplewithdiabetesand/ortheirfamilies.

QualityinCareDiabetesispartneredwithSanofiandsupportedbytheAssociationofBritishClinicalDiabetologists(ABCD),AssociationofChildren’sDiabetesClinicians(ACDC),ChildrenandYoungPeople’sDiabetesNetwork(CYPDN),DiabetesSpecialistNurseForum(DSN)UK,theDiabetesInpatientSpecialistNurse(DISN)UKGroup,DiabetesResearch&WellnessFoundation(DRWF),DiabetesUK,JDRFthetype1diabetescharity,PrimaryCareDiabetesSociety(PCDS),Training,ResearchandEducationforNursesinDiabetes(TREND-UK),YoungDiabetologistsandEndocrinologists’Forum(YDEF)andtheUnitedKingdomClinicalPharmacyAssociation(UKCPA).

AQualityinCareawardmeansaninitiativehasbeenrecognisedbytheNHS,patientsandindustryasimprovingthequalityoflifeforpeoplelivingwithdiabetes.

New for 2020ToensurethattheQiCDiabetesprogrammecontinuallyimprovesanddevelopsinlinewiththeNHSRightcarePathway:DiabetesandtheNHSLongTermPlan,allelementshavebeenreviewedresultingintherevisionoftwocategories:

• Prevention,RemissionandEarlyDiagnosis:includinginitiativesthatresultindiabetesremission

• DiabetesTeamoftheYearnowinvitesentriesforcollaborationinitiatives.

Help in preparing your entryYouwillfindallyouneedtoenterthisyear’sprogrammeincludingfullcategorydescriptionsandjudgingcriteriainthisentrykit.Whenpreparingyourentryyouwillfinditusefultolookatboththejudges’tipsandtheentrychecklistattheendofthisdocument.

Todownloadanentryformforyourchosencategoryvisitwww.qualityincare.org/diabetes

IfyouwouldlikeamemberoftheQiCDiabetesawardsteamtodiscusstheentryprocesswithyouand/oryourteampleasecalloremail:

SiobhanFord:T:07969313734,E:[email protected]:T:01372414243,E:[email protected]

TheQiCDiabetes2020AwardspresentationwilltakeplaceonThursday15OctoberattheSanofiUK&IrelandheadquartersinReading.Finalistsareinvitedtocometogethereachyearfortheuniqueopportunitytomeetandberecognisedbyfellowprofessionals.

ThankyouforsharingyourworkbyenteringQiCDiabetesandwewishyoueverysuccess.

SiobhanFord

QiCDiabetesProjectManager

Key dates

Open for entry 18March2020

Entry deadline 29May2020

Judging day: 16July2020

QiC Diabetes 2020 Awards presentation: 15October2020

Who can enter?EntriesareinvitedfromanyoneworkinginthediabetesarenathroughouttheUKandIreland.Whatevertheareaofpatientcare,ifyourinitiativeorprogrammerelatestodiabetesinanyway,youshouldenterit.Judgesarekeentoreviewawidespectrumofentriesandrecognisetheinnovativepracticethatweknowisoutthere.

Wewelcomeinitiativesandprogrammesthatwerelaunched between July 2015 and December 2019.

“We are delighted to be associated with the QiC Diabetes programme that recognises the innovation and aspiration for excellence in providing care for people with diabetes.”

Dr Clare Whicher, Chair,YoungDiabetologistsandEndocrinologists’Forum

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Entry Categories

• Type1SpecialistService

• Prevention,RemissionandEarlyDiagnosis

• PatientCarePathway,SecondaryandCommunity

• DiabetesEducationProgrammes–HealthcareProfessionalsandPeoplewithDiabetes

• MindandBodyHealthyTogether–EmotionalWellbeingProgrammesforChildren,YoungPeople,EmergingAdultsandAdultswithDiabetes

• DiabetesTeamoftheYear

• DisseminationandSustainabilityAward

Nomination Categories

• OutstandingEducatorinDiabetes

• DiabetesProfessionaloftheYear

• ThePeople’sAward

Other awards (not enterable directly)

• Judges’SpecialAward

• UnsungHeroAward

• NHSEnglandOutstandingContributionforServicesinDiabetesAward

• NHSWalesOutstandingContributionforServicesinDiabetesAward

2020 Award Categories

“The National Children and Young People’s Diabetes Network is delighted to support the Quality in Care Diabetes Awards as they are an excellent way of encouraging and incentivising clinical teams to test out innovative practice locally and then share their

success with other like-minded teams across the country.”

Fiona Campbell, ConsultantPaediatricDiabetologist,

ChairoftheNationalCYPDiabetesNetwork

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How to enter

The entry processTheentryprocessissimple,soenteringshouldnottakeupmuchtime.

Thereisnoentryfee.

Closing date is Friday 29 May 2020.

Downloadanentryformandsaveittoyourcomputer.Completeyourentryand,whenfinished,[email protected].

Ifyoudonotreceiveanacknowledgementofreceiptofyourentry(viaemail)within7daysofsubmissionpleasecontactDebbieTuesley([email protected]).

Forfurtherinformation/helpwithyoursubmission,pleasecontact:

SiobhanFord:T:07969313734,E:[email protected]:T:01372414243,E:[email protected]

Problems downloading the entry form?Ifyouareunabletodownloadtheformduetoyourcompany’sfirewalloranti-virussettings,pleasecontactDebbieTuesleyondtuesley@pmlive.comandtheformwillbee-maileddirectlytoyou.

Which category to enterTakeacarefullookatthecategoriestodecidewhichoneismostappropriateforyourentry.Pleasenotethataninitiativecanbeenteredinonecategoryonly.Howeveranentrantcansubmitmultipleinitiativesintotheappropriatecategories.

Entries are accepted for initiatives between July 2015 and December 2019

• Totalwordcountofeachentrysubmissionstatementmust not exceed 2,500 wordsexcludingsupportingmaterials.Allsectionsmustbecompletedforentriestobeconsideredbythejudgingpanel

• Entrieswithoutresultswillnotbejudged

• Pleaseseejudgingcriteriaforallocationofpointsforeachsection;themaximumscoreis100

• Judgesretaintherighttoreassignentriestoanalternativecategorythantheonetowhichithasbeensubmitted,iftheyfeelitwouldbemoreappropriateoradvantageoustotheentry.

Plan your entry WritinganeffectiveQiCDiabetesentrytakescarefulplanning.Youmustdetailtheaimsandobjectiveswhichyouhaveachieved.Pleasedonotenterifyoudonothaveresultsasyourentrywillnotbejudged.

AsaguideyourobjectivesshouldbeSMARTER–Specific,Measurable,Achievable,Relevant,Time-bound,EvaluatedandReviewed.

TohelpyouwriteawinningentrypleasedownloadtheSeven Steps to Success,whichoffersadviceandguidanceonhowtomakeyourentrystandout.

Havealookattheawardwinningcasestudiesavailablefordownloadatwww.qualityincare.org/diabetes.

Have you previously entered this initiative?PleaseattachandclearlymarkanypreviousQiCDiabetesentriesrelatingtothesameinitiative.Includethecategoryitwasenteredinto,and(ifapplicable)thefeedbackyoureceived.

Yourentrywillneedtodemonstratethatyouhaveaddressedthejudges’commentsorhowtheinitiativehasprogressed,somakesureyourentryformreflectsthis.

Supporting materialsEntriesmaybeaccompaniedbysupportingmaterialsandvisualstoillustratetheworkundertaken.

ESSENTIAL:Asummarysheetmustbesuppliedwithsupportingmaterial:

1 Itemisingeachpieceofsupportingmaterial

2 Clearlyreferencingwhereevidencehasbeensuppliedinsupportofallclaimsmadeintheentry

Itisimportantforentrantstorealisethat,atthefirststageofjudging,decisionswillbebasedonthecontentofthewrittensubmissiononly.Supportingmaterialswillbemadeavailableatthesecondstageofjudgingatthejudgingday.

Nomination categoriesEntriesforcertaincategoriesaredecidedbynomination.Visitwww.qualityincare.org/diabetesandsubmityourchoiceforwhoshouldwinthe:

• People’sAward

• DiabetesHealthcareProfessionaloftheYear

• OutstandingEducatorinDiabetes.

What happens next?Finalistswillbenotifiedby24JulyandtheninvitedtoattendtheawardspresentationonThursdayOctober15,2020takingplaceatSanofi’sUKandIrelandheadquartersinReading.

“The UKCPA is delighted to support these awards which have grown in recognition and respect over the last few years. It is important that the role of pharmacists in the management of diabetes is recognised as a

crucial one and one which can have huge impacts on patient care.”

Sarah Carter, GeneralSecretary,UKCPA

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Confidentiality and judging

ConfidentialityAlljudgeswillsignaconfidentialityagreementpriortoappointment.AstheorganisersoftheQiCDiabetesawardsPMGroupalsoundertakestoadheretotheconfidentialityagreements.

The judging processEachentrywillbereviewedbyamulti-disciplinarypanelofeminentdiabetesprofessionals,nurses,patientrepresentatives,clinicians,charitiesandleadingindustryprofessionals.

Therearesevendifferententrycategoriesforchildren,youngpeopleandemergingadultsandadultsubmissions.Therearealsoanadditionalthreenominationcategories.

Thesubmissionsmustbewellthoughtthroughwithclearmethod,objectives,results,sustainabilityandconclusionsthatarespecificallyrelatedtotheaimoftheinitiative.Projectsshouldhaveademonstrableimpactonclinicalpractice,showinghowinnovationcancontributetotheoptimisationofservicedelivery,ultimatelybenefitingpeoplewithdiabetes.

Entries without results will not be judged.

Judgeswillfavourprojectsthatdemonstrateevidencehavingqualityand/orefficiencybenefitswhichcouldbereplicatedelsewhere,therebyhavingagreaterimpactthantheirinitialfocus.

Oncetheentrydeadlinehaspassed,allsubmissionswillbereviewedbythejudgingpanel.

Finalistswillbeannouncedafterthejudgingdayon16JulyandinvitedtoattendtheQiCDiabetes2020AwardspresentationwhichwilltakeplaceonThursday15OctoberatSanofiUK&IrelandheadquartersinReading.

The judging panelsThepanelofjudgescomprisesofamulti-disciplinarypanelofeminentdiabetesprofessionals,nurses,patientrepresentatives,clinicians,charitiesandleadingindustryprofessionals.

ThejudgingchairsareSimon O’Neill,DirectorofHealthIntelligenceandProfessionalLiaison,DiabetesUK,Dr Paru King,ConsultantPhysician,UniversityHospitalsofDerbyandBurtonandDr Marc Atkin,ConsultantDiabetesandEndocrinology,RoyalUnitedHospitalBathNHSTrust.

Pre-scoring the entriesOncetheentrieshavebeenreceivedandprocessedbyPMGroup,copiesoftheentrysubmissionswillbedeliveredtotherelevantjudgesineachcategory.

Eachjudgewillreviewandscoretheentriesbasedonthecriteriaspecifictothatcategory.Itisimportantforentrantstorealisethat,atthisstage,decisionswillbebasedonthecontentofthewrittensubmissiononly.Judgeswillnothaveaccesstosupportingmaterialsuntilthesecondroundofjudgingatgroupjudgingday.

Group judging dayOnThursday16July,thejudgesmeetintheirgroupstocomparefirstroundscoresanddiscussindetailtheentrieswithintheirspecificcategories.Itisatthisstageonlythatsupportingmaterialswillbeavailableandtakenintoconsideration.Followingrigorousdiscussion,thejudgesselectthefinalists,makecommendations(whereappropriate)andidentifytheresultsfortheircategories.

Judging criteriaWhilescoringentriesthejudgeswillallocatemarksaccordingtothespecificcriteriadefinedforeachcategory.Detailsofthesecanbefoundintheindividualcategorydescriptionsandontheentryforms.Pleaseensurethatyourefertothesewhenwritingyoursubmissiontoensureyouarefullyawareofwhatspecificinformationthejudgeswillbelookingforandhowtheywillbescoring.

Thejudgingpanelsreservetherighttodisqualifyormoveentriesintoalternativecategoriesfromthoseoriginallyentered,iftheydeemitapplicable.Theorganiserswilladviseyouifthisisthecase.

“The Association of Children’s Diabetes Clinicians (ACDC) are delighted to support the National Quality in Care Diabetes awards programme that celebrate innovation and excellence in improving the quality of diabetes care. ACDC remains committed

to improving the care of diabetes in children and young people and aim to share good practice, promote education and develop national guidelines.”

Dr May Ng, HonoraryAssociateProfessor,

ConsultantPaediatricEndocrinologistandChairofACDC

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7Todownloadacopyoftheentryformpleasevisitwww.qualityincare.org/diabetes



Thiscategoryrecognisesinitiativesthatdeliverspecialistsupportforchildren,youngpeopleandemergingadults,andadultswithtype1diabetes,andhavedemonstratedpositiveimpactonthediagnosisandmanagementoftype1diabetesandassociatedsecondarycomplications.

Digital and technologyinitiativesshouldbeUKorIrelandbased(eveniftheyareusedglobally).Workmusthavebeenconductedduringthe18-monthperiodbetweenJuly2018andDecember2019.

Entriesshoulddemonstrateclear,specificgoalswithoutcomesthathavebeenevaluatedusingappropriatebaselineandfollow-upmeasures.Thereshouldbeevidenceofinnovation,anddetailofprojectplanning,methods,safetyconsiderations,effectiveness,timeliness,userfeedback,costefficiencyandeconomicviabilityandevidenceofpotential/demonstrablesustainabilityanddissemination.

Type 1 Specialist ServiceJudging Criteria and points: Thejudgeswillbefocusingonthefollowingareaswhenscoringyourentry.Writeyourentryaccordingly

Summary: providebackground&briefoverviewoftheinitiative

5

Innovation:demonstrateevidenceofinnovation:whatisnewanddifferentaboutyourinitiativee.g.novelapproaches,creativesolutionstolongstandingproblems,bridginggapsincareetc.

20

Project planning: describetheidentifiedneedfortheinitiative.Organisation,stakeholders,plannedtimeframesandmilestones.Evidenceofclear,specificgoalsandoutcomemeasuresincludingreasoningbehindthese.Howdidyouinvolveserviceusers?

5

Methods:puttingplansintoaction.Whatdidyoudo?Describehowtheinitiativewasimplemented,andoutlinetheproceduresandtoolsyouusedtomeasureoutcomes

10

Safety considerations:riskassessment,clinicalgovernance,ethicsandanyothersafetyconsiderationsandhowtheseweresuccessfullyaddressed

5

Effectiveness:demonstrateprojecteffectivenesstoillustrateefficiencyimprovement(s),howtheinitiativebroughtaboutchangetosupportimprovedoutcomesandwhatwastheimpactforpeoplewithdiabetes?

15

Timeliness:didyouachieveyourgoalsindesired/requiredtimeframe?

5

User feedback: evidenceofsupportfromarangeofinterestedstakeholders,eghealthcareprofessionalsand/orserviceusers.Pleaseincludestatements.Describehowfeedbackwascollectedandbiaswasminimised.Provideexamplesofserviceuserfeedbackandexplainhowthisisused

15

Cost efficiency and economic viability: evidenceof,andmaximisingqualityhealthoutcomesandminimisingNHScosts,gettingbettervaluefromtheNHSbudget

10

Sustainability and evidence for sharing practice and dissemination: (1)Detailofpotentialorsecuredcommitmenttotheinitiativeincludinglengthofplan,resources,stakeholders,fundingsources(2)Fordemonstrablesustainability,describeintegration,compatibility,barriersencountered,evaluationandmilestones(3)Forachievedspreadofinitiativetowidergeographicalareasorotherhealthcaresetting,includedetailsofstrategy,communicationofoutcomes,keymessages,objectivesandevaluationundertaken.

10

Don’t forget: provideacopyofanyprevioussubmission(s)forthiswork

Remember: entrieswithoutresultswillnotbejudged

Do you work in a type 1 specialist service team?Have you or your team made significant positive changes to a type 1 specialist service?



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TYPE 1 SPECIALIST SERVICE – ADULTSImplementation of a National Guideline with Local Changes: Does an Abbreviated Adult Diabetic Ketoacidosis (DKA) Protocol Improve Local Uptake and Overall Clinical Care?by Sandwell & West Birmingham NHS Trust

“We are extremely delighted to have won at the 2019 Quality in Care awards in Reading, in the section ADULTS – Type 1 Diabetes category award for our local innovation and delivery of a National DKA condensed protocol and altered to local needs. It is indeed a proud moment to see our efforts and the Trust being recognised as innovators at a national level – more so given the hard work and contributions from our dedicated diabetes team of nursing staff, junior doctors and even a medical student!”Dr P De, Consultant Physician – Diabetes, Endocrinology & Nephrology, Honorary Senior Clinical Lecturer, University of Birmingham, City Hospital (Sandwell & West Birmingham NHS Trust)

JDRF is the leading global charity dedicated to improving the lives of those with or affected by type 1 diabetes. Our ultimate focus is to end type 1 diabetes.To work towards a day when there is no more type 1 we:• Fund world-class research approved and administered by ourinternational research

programme to cure, treat and prevent type 1 diabetes• Make sure research moves forward and treatments are delivered as fast as possible• Give support and a voice to people with type 1 and their families.

Dan Farrow, SeniorManager–CommunityEngagementandVolunteering

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2019 TYPE 1 SPECIALIST SERVICE – TYPE 1 SPECIALIST SERVICE – CHILDREN, YOUNG PEOPLE AND EMERGING ADULTS

Young Adult Type 1 Diabetes Engagement and Enhanced Support Service

by East and North Herts NHS Trust

“The QiC accolade of the award for our service managing disengaged young adults is an important

independent recognition of the value of the project. This is now being considered for longer-term

funding and can serve as an example of new models of care for Type 1 diabetes.”

Dr Peter Winocour, Consultant Physician and Clinical Director for Diabetes and Endocrine Services

Read the case studies www.qualityincare.org/diabetes/case_studies



Thiscategoryrecognisestheimpactofpreventativeinitiativestohelppeopleandtheirfamiliesand/orcarerstolivehealthierlivesandreducetheriskofdevelopingdiabetes,andofearlydiagnosis,anddiabetesmanagementincludinginitiativesthatresultindiabetesremission.EntriesmaybesubmittedbyNHSorganisations,charities,nationalbodies,CCGs,localauthorities,schools,pharmaciesandprivate/consumerbrandinitiativesoperatingatalocal,regionalornationallevel.



Prevention Remission and Early DiagnosisJudging Criteria and points: Thejudgeswillbefocusingonthefollowingareaswhenscoringyourentry.Writeyourentryaccordingly


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Safety considerations: riskassessment,clinicalgovernance,ethicsandanyothersafetyconsiderationsandhowtheseweresuccessfullyaddressed

5

Effectiveness:demonstrateprojecteffectivenesstoillustratedemonstrablequalityandefficiencyimprovement(s),howtheinitiativebroughtaboutchangetosupportimprovedoutcomesandwhatwastheimpactforpeoplewithdiabetes?

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User feedback: evidenceofsupportfromarangeofinterestedstakeholders,e.g.healthcareprofessionalsand/orserviceusers.Pleaseincludestatements.Describehowfeedbackwascollectedandbiaswasminimised.Provideexamplesofserviceuserfeedbackandexplainhowthisisused

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Sustainability and evidence for sharing practice and dissemination: (1)Detailofpotentialorsecuredcommitmenttotheinitiativeincludinglengthofplan,resources,stakeholders,fundingsources(2)Fordemonstrablesustainability,describeintegration,compatibility,barriersencountered,evaluationandmilestones(3)Forachievedspreadofinitiativetowidergeographicalareasorotherhealthcaresetting.Includedetailsofstrategy,communicationofoutcomes,keymessages,objectivesandevaluationundertaken.

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Do you work in prevention and/or early diagnosis of diabetes?



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PREVENTION AND EARLY DIAGNOSIS

Changing Health’s innovative intervention programme to prevent Type 2 diabetes

by Changing Health

“Winning the Quality in Care Award for Diabetes Prevention was a real boost for the whole Changing

Health team. After spending two years developing our behaviour change programme for Type 2

diabetes prevention from the ground up, seeing that work recognised in one of healthcare’s most

prestigious awards is hugely rewarding.”

Mark Williams, Communications Manager, Changing Health

“Achieving quality care in the management of people with diabetes within the community setting is the principle aim of PCDS. We are absolutely delighted to support the QiC programme for Diabetes which highlights examples of good care and how collaboration between organisations and groups can work and be rewarded.”

Dr Clare Hambling, Chair,PrimaryCareDiabetesSociety

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Read the case studywww.qualityincare.org/diabetes/case_studies



“ThediabetespathwaydefinesthecorecomponentsofanoptimaldiabetesserviceforpeoplewithoratriskofdevelopingType1andType2diabetesthatdeliversthebettervalueintermsofoutcomesandcost.”1

Thiscategoryrecognisesinnovativepatientcarepathwayinitiativesbasedonpatientneedsandgoalswithdemonstrableresultsofimprovedqualityanddeliveryofeffectiveintegratedservicesthatarebasedinthecommunityand/orinhospital.



1 NHS RightCare Pathways: Diabetes June 2018 www.england.nhs.uk/rightcare/products/pathways/diabetes-pathway

Patient Care Pathway, Secondary or CommunityJudging Criteria and points: Thejudgeswillbefocusingonthefollowingareaswhenscoringyourentry.Writeyourentryaccordingly


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Please note type 1 pathways should be entered into the type 1 specialist service category and emotional well-being into the Mind and Body Healthy Together category

Have you or your community, secondary, GP multidisciplinary team (MDT) made significant positive changes to services with demonstrable results of improved quality and delivery of effective integrated services that are based in the community and/or in hospital?



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2019 PATIENT CARE PATHWAY – ADULTS (HIGHLY COMMENDED 2019)

JUDGES SPECIAL AWARD (WINNER 2019)Supporting Primary Care with Diabetes and Chronic Kidney Disease Managementby East and North Herts NHS Trust

“The recognition and high commendation from QiC for the DM renal project was important to help move forward discussions with commissioners to change care pathways and to start serious planning for multi-morbid complex care. The quote from QiC of the transferability of the programme more widely should encourage other services to look at this area and consider a similar approach to managing diabetic kidney disease.”Dr Peter Winocour, Consultant Physician and Clinical Director for Diabetes and Endocrine Services

“We are delighted to continue supporting the QiC Diabetes Awards programme as it brings together many organisations and industry who feel passionately about diabetes care, it reflects our underpinning philosophy of

sharing ideas and best practice and the recognition it brings provides a hugely positive boost for all involved and ultimately our patients.”

Esther Walden, DISNUKGroup

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This award has two entry sections:• InitiativesfortheeducationalneedsofHCPsto

advanceskillsandknowledgetosupporteffectiveandefficientmanagementofpeoplewithdiabetes

• Initiativestoeducateandempowerpeoplewithdiabetesand/ortheirfamiliesandcarerstoself-manageandstayashealthyaspossible.

Programmesmayincludestructurededucation,othereducationinitiatives,influencingclinical,psychologicalorsocialwell-beingandarewelcomedfromcommunityorsecondarysettings,childrenandadult,withalltypesofdiabetes.

Digital and technology initiativesshouldbeUKorIrelandbased(eveniftheyareusedglobally).Workmusthavebeenconductedduringthe18-monthperiodbetweenJuly2018andDecember2019.


Diabetes Education Programmes – Healthcare Professionals (HCPs) and People with Diabetes



Judging Criteria and points: Thejudgeswillbefocusingonthefollowingareaswhenscoringyourentry.Writeyourentryaccordingly


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Methods: puttingplansintoaction.Whatdidyoudo?Describehowtheinitiativewasimplemented,andoutlinetheproceduresandtoolsyouusedtomeasureoutcomes

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Are you involved in diabetes education for healthcare professionals? What are you doing to better inform and empower children, young people and emerging adults, and adults living with diabetes and their families/carers?



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DIABETES EDUCATION PROGRAMMES – HEALTHCARE PROFESSIONALS

Digital Safety Training Improving Ward Staff Insulin Competency and Confidence

by Cambridge Diabetes Education Programme

“It was a great honour winning a QiC Diabetes Award in 2019. The Safe Use of Insulin in Hospital digital

training was delivered in collaboration with Dr Sam Rice, Chris Cottrell and PocketMedic. We are all very

proud of the training and the positive impact it is having on ward staff’s competency, confidence and guideline

familiarity in a variety of organisations. Many more trusts are now considering implementing it as a diabetes

staff training tool to reduced clinical incidents and improve insulin safety. As a result of success of CDEP’s

hospital-focussed insulin safety training, we developed a second insulin safety training package for staff

working in the community, which was launched in September 2019, increasing the reach and impact of our

online insulin safety training. In March 2020, we will launch a series of 1 minute films focusing on various

aspects of insulin therapy further enriching the insulin safety resources offered by this training.”

Candice Ward, Lead CDEP Educator


“We are proud to support the QiC awards as they encourage the sharing of novel and innovative work in diabetes care to a wide audience.”

Debbie Hicks, NurseConsultant,Diabetes

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Thiscategoryrecognisesinitiativesthatdeliveremotionalwellbeingsupportforchildren, young people, emerging adults and adults,withdiabetesofallagesand/ortheirfamiliesandcarers.

Initiativesarenotlimitedtopeoplewith‘diagnosable/classifiable’psychologicalproblems.



Mind and Body Healthy Together – Emotional Support Programmes for People with Diabetes





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Do you work in an emotional support team? Have you or your team made significant positive changes to the emotional wellbeing for people with diabetes and/or their families and carers?



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MIND AND BODY HEALTHY TOGETHER – EMOTIONAL WELLBEING PROGRAMMES FOR PEOPLE WITH DIABETES - ADULTSEmbedding Psychotherapy Within a Community Diabetes Team by Diabetes Care for Youby Sussex Community Foundation Trust“Winning the QiC Diabetes 2019 Mind and Body Healthy Together, Adults award was incredibly special and important. To be recognised for the way in which Diabetes Care for You (DCFY) embeds psychotherapy within all aspects of the diabetes community illustrates the acceptance and the importance of connecting the mind and body for positive self-management of diabetes. This initiative has already been showcased to commissioners to illustrate how psychological services can work for people with diabetes and what they should actually look like. The award confirms that the service should be a template for ‘best practice’ and has been used within our service literature and in publications for Diabetes UK. Multiple agencies (diabetes and psychological) have contacted us to find out ‘how it is done’. Internally (within our own Trust) the award has highlighted the importance of emotional health in the management of all physical illnesses and difficulties. We (the diabetes psychotherapy team) feel proud that our work is recognised nationally and internationally.” Jackie Fosbury, Diabetes Psychotherapy Lead, Diabetes Care for You, Sussex Community NHS Foundation Trust

“Diabetes UK is once again delighted to collaborate on these important awards. They highlight and promote the exciting and innovative approaches that are being implemented around the

UK to improve the care of people with diabetes.”

Simon O’Neill, DiabetesUKDirectorofHealthIntelligenceandProfessionalLiaison

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MIND AND BODY HEALTHY TOGETHER – EMOTIONAL SUPPORT PROGRAMMES FOR PEOPLE WITH DIABETES -

CHILDREN, YOUNG PEOPLE, EMERGING ADULTS

Wrexham Young Adult Diabetes Service: Getting Our Heads Around Diabetes

by Wrexham Maelor Hospital (Betsi Cadwaladr University Health Board

“Winning the QiC Award has been a huge boost to our service and our wider team. It has given us a platform to promote our

service design and ethos across the UK. The award has also enabled us to demonstrate to decision makers in our trust that

the work that we do is highly regarded across the UK, which will allow us to secure additional future resources.”

Dr Rose Stewart, Principal Clinical Psychologist, Wrexham Maelor Hospital (Betsi Cadwaladr University Health Board)

Read the case studieswww.qualityincare.org/diabetes/case_studies



Teamworkplaysacriticalandgrowingroleinhigh-qualitydiabetescare.

Thisawardrecognisesthevalueofoutstandingmultidisciplinaryorcollaborative teamachievementsandcontributionsthathelpbetterprevent,diagnoseortreatdiabetesandsupportself-caremanagementtoimprovetheexperienceandoutcomesforchildren,youngpeopleandemergingadultswithdiabetesand/ortheirfamilies/carers.


Entriesshoulddemonstrateclear,specificgoalswithoutcomesthathavebeenevaluatedusingappropriatebaselineandfollow-upmeasures.Thereshouldbeevidenceofinnovativeteamwork,anddetailofprojectplanning,methods,safetyconsiderations,effectiveness,timeliness,userfeedback,costefficiencyandeconomicviabilityandevidenceofpotential/demonstrablesustainabilityanddissemination.

Diabetes Team of the Year



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Innovative teamwork: demonstrateevidenceofinnovation:whatisnewanddifferentaboutyourinitiativee.g.novelapproaches,creativesolutionstolongstandingproblems,bridginggapsincareetc.

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Do you work in a multidisciplinary or collaborative team that has made an outstanding contribution to the treatment and management of people with diabetes?



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DIABETES TEAM OF THE YEAR – ADULTS

Personalised SMS Care Plan for Diabetes

by West Green Surgery

“WinningtheQiCdiabetesawardhasbeenextremelyimportantforoursurgeryandthewiderteam.It

hasrecognisedthehardworkthatthestaffhavedone,butalsorewardedtheinnovativeideasthatthe

teamhadcomeupwithandhadshowntobeeffective.Weareveryproudthattheworkwehaddonefor

ourpatientswasrecognisedattheawards,andthishasspurredtheteamontobemorecompetitivein

providingcareforthepatients.”

Dr Nazmul Akunjee, GP West Green Surgery

WINN

ER 20

19

DIABETES COLLABORATION INITIATIVE OF THE YEAR – ADULTSWorld Foods: First Visual Carb Awareness book for BAME Communitiesby NWL Diabetes Transformation Programme, Strategy and Transformation Team and Carbs and Cals“ToevenbenominatedwasanunbelievableexperienceandthenactuallywinningtheQICawardwasincredible.WehaveanumberofpeopletothankforthesupporttheyofferedinhelpingustoachievetheawardincludingtheBrentDiabetesteamandtheNorthWestLondonDiabetestransformationprogrammewhobelievedinourvision.Thisawardhasrecognisedthepassionweallhaveandallowedourorganisationstoshowhowdedicatedweallaretoimprovingcareforpeoplelivingwithdiabetesbydoingthingsdifferentlyandcreatinglong-termchange.Winningthisawardissospecialbecauseitisincredibletohaveyoureffortsrecognisedbyexpertsinyourfield.”Dr Joan St John a GP Clinical Lead NW London Diabetes Programme and Diabetes UK Clinical Champion and Salma Mehar – Consultant Dietitian NW London Diabetes Programme, co-authors of World Food Book

Read the case studieswww.qualityincare.org/diabetes/case_studies

WINN

ER 20

19

DIABETES COLLABORATION INITIATIVE OF THE YEAR – CHILDREN, YOUNG PEOPLE AND EMERGING ADULTS

Quality Improvement Innovation to Improve Early Diagnosis of Type 1 Diabetes in Children and Young People

by Ambika Shetty, Maria Dyban, Justin Warner, Jon Mathias, Catrin Bucknall,

Noah’s Ark Children’s Hospital for Wales, Cardiff & Vale University Health Board

“TheQICawardforcollaborativeinitiativewasagreatopportunityforourpaediatricdiabetesteam,

ourprimarycarecolleaguesandformepersonallytocelebratetherecognitionofanewwayofworking

togethertoimproveearlydiagnosisoftype1diabetesinchildren.Thishasencouragedustousethis

approach,andtobearolemodelacrossWalesandthewiderNHSorganisation.”

Dr Ambika Shetty Consultant Paediatrician Noah’s Ark Children’s Hospital

for Wales Cardiff & Vale University Health Board

“The DSN Forum UK team are proud to be supporting the QiC awards which showcases and highlights collaborative teamwork, as well as rewarding pioneering practice in diabetes management, education and services for people living with diabetes. We hope to encourage and be a voice for the DSNs in the UK who are at the forefront of amazing projects like this advancing healthcare every day.”

DSN Forum UK

“

”Diabetes Specialist

Nurse Forum UK



Initiativeswillhavesuccessfullydisseminatedandsustainedbestpracticeforaminimumperiodoftwoyearsfortheultimatebenefitofpeoplewithdiabetesand/ortheirfamiliesandcarers.

Please complete the entry form and attach your original QiC Diabetes award winning entry (winners, highly commended, commended, finalist) and supporting materials for this category.

Entriesshoulddemonstrateclear,specificgoalswithoutcomesthathavebeenevaluatedusingappropriatebaselineandfollow-upmeasures.Thereshouldbeevidenceforsharingpracticeanddissemination,sustainabilityanddetailofprojectplanning,methods,safetyconsiderations,effectiveness,timeliness,userfeedback,andcostefficiencyandeconomicviability.

Dissemination and Sustainability Award


Summary: providebackground&briefoverviewoftheinitiativehighlightingthekeysustainabilityanddisseminationaspects

5

Evidence for sharing practice and dissemination: achievedspreadofinitiativetowidergeographicalareasorotherhealthcaresetting.Includedetailsofstrategy,communicationofoutcomes,keymessages,objectivesandevaluationundertaken

15

Sustainability: detailofpotentialorsecuredcommitmenttotheinitiative,includinglengthofplan,resources,stakeholders,fundingsources.Fordemonstrablesustainability,describeintegration,compatibility,barriersencountered,evaluationandmilestones

15


5

Methods:puttingplansintoaction.Whatdidyoudo?DescribehowtheinitiativewasImplemented,andoutlinetheproceduresandtoolsyouusedtomeasureoutcomes

10


10


10

Timeliness: didyouachieveyourgoalsindesired/requiredtimeframe?

5


15

Cost efficiency and economic viability: evidenceof,andmaximisingqualityhealthoutcomesandminimisingNHScosts,gettingbettervaluefromtheNHSbudget.

10



This award recognises people and teams who have previously been recognised within QiC Diabetes. Have you consistently sustained the service commissioning of your initiative for a minimum of two years?



WINN

ER 20

19

BEST PRACTICE DISSEMINATION AND SUSTAINABILITY AWARDSustaining Quality Improvement and Patient Outcomes in North West Londonby North West London Health and Care Partnerships

Havealookatthewinnervideoandwhatitmeanttotheteamandwiderorganisationsatwww.qualityincare.org/diabetes/DS05


“ABCD is pleased for its continual and ongoing association with QiC Diabetes. ABCD believes that this is an excellent opportunity for diabetes teams to showcase and share their innovations with wider membership of Diabetes community and also to be given a chance to be recognised for their efforts to improve the quality of care for people with diabetes. I was fortunate to attend the award ceremony last year and enjoyed a fantastic event with chance to network with colleagues.”

Dr Dinesh Nagi, DiabetesConsultant&Chair,ABCD

“

”Untitled-1 1 24/02/2015 14:58



Judges’ Tips

Final tip

Onceyouhavewrittenyourentry,letacolleaguewhoknowsnothingaboutthisinitiativereadit.Iftheydon’tunderstandsomething,thenneitherwillthejudges!

Do

• Dowatchthegroupheadsrecordedvideoonthe Meet the Judgespageatwww.qualityincare.org/diabetes

• Getyourpointacrossquicklyandsimply–rememberjudgesreviewlotsofentries

• Clearlystatetheinnovationforyourentry–whatisdifferentaboutyoursubmission

• Clearlystateyourresults

• Writeyourentryagainstthespecificcriteriafortheindividualcategoryyouareentering

• Usesimpleexplanationsandclearpunchylanguage

• Havealookatthecasestudiesfromteamspreviouslyrecognised

• Havealookatthe7 Steps,ausefulguidetowritingyourentry,downloadatwww.qualityincare.org/diabetes.

Don’t

• Enterifyoudon’thaveresults,yourentrywillnotbejudged

• ForgettoattachandclearlymarkanypreviousQiCDiabetesentriesrelatingtothesameinitiative.Includethecategoryitwasenteredinto,placing(ifapplicable)andthefeedbackyoureceived

• Exceedthesubmissionlengthlimit–2500wordsmaximum

• Usesupportingmaterialsasanoverflowfromtheentry

• Don’tbeafraidtoshowwhattheinitiativeoractivitylookedlike–apicturesaysathousandwords.

“Following the tips included here is really important to give your entry the best chance of standing out and being recognised as a potential winner. My biggest issue is where there are no clear outcomes or results from the initiative – so if you haven’t got them yet, consider applying

next year instead – you will stand a much better chance.”

Simon O’Neill, DiabetesUKDirectorofHealthIntelligenceandProfessionalLiaison

“

”



For further information/help with your entry, please contact:SiobhanFord:T:07969313734,E:[email protected]:T:01372414243,E:[email protected]


Before submitting your entry, please ensure you have:Enteredonecategoryperentryonly

Readthecriteriacarefullyandenteredthecorrectcategory–ifyouareunsurepleasecontactSiobhanFord,email:[email protected]:07969313734foradvice

Completedyourcontactdetailsincaseweneedmoreinformation

Includedadditionalteammembersinvolvedinthisinitiativeifapplicable

Listedthetitleofyoursubmission

Completedallpartsofthesubmissionstatement(sections7&8)innomorethan2,500wordstotalandenteredawordcountattheendofeachsection

Includedanynecessarysupportingmaterialsandsummarysheet(mandatory)

If your initiative has previously been entered into the QiC Diabetes awards in this or another category, don’t forget to attach and clearly mark the previous entry including judges’ feedback comments. Your entry will need to demonstrate that you have addressed the judges’ comments or how the initiative has progressed, so make sure your entry form reflects this.

Pleaseensurethatanywebsites/digitalmediayourefertoinyourentrycanbeaccessedbyourpanelofjudges,thereforeincludeanypasswordsorspecificlinkswhensubmittingyourentryandkeeplinksopenuntiltheendofthejudgingday(16July2020).

Check list

Key dates

Open for entry 18March2020

Entry deadline 29May2020

Judging day: 16July2020

QiC Diabetes 2020 Awards presentation: 15October2020

“QiC Diabetes provides a collaborative environment for all interested sectors in which to share information and innovation in care delivery. We are delighted

to support the QiC Diabetes programme and share in this recognition of achievement of inspiring and dedicated people.”

Sarah Tutton, ChiefExecutive,

DiabetesResearch&WellnessFoundation

“

”Diabetes Research &Wellness Foundation


Documents

ENTRY KIT - Quality in Care Programme · • People’s Award • Diabetes Healthcare Professional of the Year • Outstanding Educator in Diabetes. What happens next? will be notified