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EPC 5
Introduction
Product Demonstration
Company Overview
Service Products
BPM Positioning &
Process Maturity
Agenda
EPC Web Portal
Employee Experience
EPC Modeler
Building a Model
EPC Modules Overview
EPC Architecture
EPC Product Demonstration
Interfacing has provided BPMSoftware and services for over 20 years.
1. Established in 1983
2. Numerous awards
3. Established the FirstSTEP Methodology
4. Fortune 500 clients
5. Worldwide partners & clients
Interfacing Technologies Corporation
Our full range of products bring keybenefits to your business:
1. Analyze and correct process inefficiencies. 2. Manage risk factors.3. Reduce process costs. 4. Improve operational efficiency.5. Adapt quickly to change.6. Clarify accountability and ownership.7. Provide process knowledge across organizational
boundaries.
MS Visio Process Modeling est. 1997
Process simulation and analysisest. 1994
Business Process Managementest. 2000
From Chaos to Order
From Chaos to Order
Professional Services
Offering a full spectrum of services:
• As-is Process Documentation
• To-Be Process Development
• Best Practice Implementation
• Gap Analysis
• Process Performance Management
• Change Management Programs
Frameworks
Supported Standards:
Supported Process Libraries:
• APQC Process Classification Framework
• ITIL – IT Service Management
• SCOR – Supply Chain Operations
• eTOM – Telecom Process
- Process Classification Framework
Best PracticeFramework
Key Performance Indicators (KPI) : Recruit, Select, and Hire Employees
•Average days to fill open positions •Average days between opening and fill •Ratio of acceptances to hires •Ratio of acceptances to offers •Ratio of qualified applicants to total applicants
6.2 Recruit, source and select employees
- Process Classification Framework
6.2 Recruit, source and select employees
6.2 Recruit, source and select employees
Candidate:[fulfills job requirements]
Candidate:[short-listed]
Exam Results: [passed]
Developing and Managing Human Capital
SIPOC
Candidate:[fulfills job requirements]
Candidate:[short-listed]
Exam Results: [passed]
Process Swimlane
identify and deploy candidate selection
Large number of applicants being passed straight through to interview stage results in numerous unqualified candidates which leads to inefficient use of resources!
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Organizational Management
Resources
Roles
Assets
ACCOUNT MANAGER
SAP
Process Management
Order Entry
Order fulfillment
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Document Management
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SAP
P.O. Fraud
Risk Management
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Business Rules Management
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Meta Data Management
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Services Management
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Workflow Management
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Business Intelligence
Architecture
Thank You
