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Erik Hornberger2011 Leaders Workshop
Recruiting for Collaboratory
Strategic / General
Tactical / Specific
Recruiting for Collaboratory
Erik Hornberger2011 Leaders Workshop
Itinerary:1.How members join Collab2.Recruiting Philosophy3.Recruiting Practices
First of all…
The way members join Collaboratory has
changed
The way members join Collaboratory has
changedAnd it makes a difference in
how you will recruitAnd it makes a difference in
how you will recruit
WOAH!
Really?!
Why did we want to make changes?
• Visitors showing up unexpectedly• Is bad for the team• Is bad for the visitor
• Amorphous membership criteria hurts us• When do visitors become members with responsibility?• How do new members know what is expected of them?
• Finite number of potential workers• We need a way to shuffle members between groups
• Our work is supposed to be professional, but our methods for recruiting were not
• Recruiters can only guess what work is available in a certain group for prospective members
Problems we wanted to solveProblems we wanted to solve
• Each group will develop recruiting needs, and write job descriptions, including qualifications
• Each group will develop recruiting needs, and write job descriptions, including qualifications
The Low Down:
Job Descriptions
Job Descriptions
• Potential members have to receive an invitation before visiting a Monday night meeting
• Potential members have to receive an invitation before visiting a Monday night meeting
Online Interest
forms and
Scheduled Visits
Online Interest
forms and
Scheduled VisitsMember Registration Form
Member Registration Form
• There is now an application that perspective members will fill out
• There is now an application that perspective members will fill out
So tell me, how is this going to
help?
Here’s Why:
• Helps perspective members understand your work!• New members will always be aware of your
expectations for them!• Helps other recruiters direct new members to you!
RationaleRationale
Job
Description
s
Job
Description
s
Group: EducationProject: Bukina Summer Enrichment ProgramDescription: Translating teaching tools and materialsQualifications: French language ability, compassion for the handicapped (2hr/wk)
Group: EducationProject: Bukina Summer Enrichment ProgramDescription: Translating teaching tools and materialsQualifications: French language ability, compassion for the handicapped (2hr/wk)
Group: EducationProject: Burkina Summer Enrichment ProgramDescription: Creating math literacy tools for the blindQualifications: Math or Education major, compassion for the handicapped, desire to travel to Africa to implement. (2.5hr/wk)
Group: EducationProject: Burkina Summer Enrichment ProgramDescription: Creating math literacy tools for the blindQualifications: Math or Education major, compassion for the handicapped, desire to travel to Africa to implement. (2.5hr/wk)
Group: TransportationProject: LSADescription: Assembly of LSA’s wingsQualifications: Mechanical Engineering, interest in planes, willing to be trained to assemble the LSA’s wings. (3-4hr/wk)
Group: TransportationProject: LSADescription: Assembly of LSA’s wingsQualifications: Mechanical Engineering, interest in planes, willing to be trained to assemble the LSA’s wings. (3-4hr/wk)
Group: StaffProject: MarketingDescription: Collaboratory promo videoQualifications: video editing experience, leadership ability, conduct interviews, create and adhere to a schedule, 3hrs/wk
Group: StaffProject: MarketingDescription: Collaboratory promo videoQualifications: video editing experience, leadership ability, conduct interviews, create and adhere to a schedule, 3hrs/wk
Here’s Why:
Online Interest Form•Replaces the paper sign up sheets we used to use
• Saves the Assistant Student Director a lot of work
•Allows us to introduce interested students to more than one group
Schedule Visits•Now you will always have notice when potential members are going to visit
• This means you have time to prepare• It also means you won’t be interrupted during important
work time• This translates to higher member retention rates!
RationaleRationale
Online Interest
Form
and Scheduled
Visits
Online Interest
Form
and Scheduled
Visits
Here’s Why:
• We always get asked, “where do I sign up?”• Member registration make membership concrete• It’s easier for new members to understand• You have control over who joins your group• It allows us to “automate” tasks associated with new members• We can recognize new members in chapels
• Makes members feel appreciated and welcome• Reminds new members that there are a lot of people expecting them
to stick to their commitment
RationaleRationale
Member Registration Form
Member Registration Form
• Expectations for participation are clear
• You know when you can start giving somebody long-term project work
• The registration form gives new members a chance to indicate if they’re interested in leadership
• They learn early that they have an opportunity to lead, which motivates them
• You can spot upcoming leaders earlier and prepare them better
Benefits of well defined membershipBenefits of well defined membershipThe interest form and registration form help new members transition in smoothly, and they save you hassle!
The interest form and registration form help new members transition in smoothly, and they save you hassle!
I see!
Member Registration Form!
Member Registration Form!
The registration form saves you work!
When somebody fills out an application• They get a wiki log in• They get a civi log in• They are added to our member count• Valuable survey data is collected• We find out if they’re interested in leadership• They can buy Collab-wear They get a MAP 2.0 log in
This is all the stuff you don’t have to worry about keeping track of thanks to the registration
form!
**Leaders are still responsible for adding members to MAP 2.0
This is all the stuff you don’t have to worry about keeping track of thanks to the registration
form!
**Leaders are still responsible for adding members to MAP 2.0
When people ask how to join Collab…
• Start with these three steps1. *Optionally: Review “Hiring
Document” and find a position you’re interested in
2. Fill out an interest form3. Wait for a leader to contact you
1. Visit the group, decide if you like it, and interview
2. Fill out member registration
So that’s how the process looks on paper
Now let’s talk about recruiting philosophy
So that’s how the process looks on paper
Now let’s talk about recruiting philosophy
Questions?
Recruitment Philosophy
Primary Objective:
Committed, goal oriented members who want to work with other of the same bent
Primary Objective:
Committed, goal oriented members who want to work with other of the same bent
• We want to explain the Collaboratory as both benefactors and contributors
• The Collaboratory is a community. It has a culture of excellence, and exclusivity is part of its appeal
• Experience is second to Passion
This is what we’re not
• The Collaboratory is not a resume shop
• It’s not something you can half-way commit too
• It’s not an invention club
• It’s not a holding tank for IPC
• It’s not just Monday nights
Recruitment Strategy:A three-phase process
InformInform
Recruit
Recruit
Cement
Cement
Phase 1:What is Collab?
1.What is Collab, practically? What do we do?
• Examples of projects and activities
2.What is Collab, essentially? What do we stand for?
• Empowering the poor• Servant-Leadership• Sustainable solutions• Etc.
Phase 2:What does joining Collab mean?
It’s a commitment, and we’re looking for serious members. That said, it is rewarding
• Time Commitment – like a sports team.
• Collab is a tight-knit community• Monday night chapels/meetings,
Fall retreat, and various other events
Phase 3:Getting them to stay
•Provide meaningful work/opportunity to make a difference
•Provide a sense of community
•Create an environment of positive peer pressure to succeed
•Express to each member their importance
We’ve just discussed the game plan
Now let’s talk about practical recruiting skills
We’ve just discussed the game plan
Now let’s talk about practical recruiting skills
Recruiting Checklist:What you need to be able to do
Quickly (< 20sec) explain what the Collaboratory is• Often more difficult than it seems
Quickly explain what your group/project does
Listen to discern the interests of the student• Be aware that students interests
are not always related to their major
What is Collab essentially?
What is Collab practically?
Explaining Collab in 20 sec!
1. Who we are• Students and Faculty working together• Highlight student leadership opportunities
2. What we do• Projects focused on connecting professional disciplines and service with real clients
3. How we do it• Invested partnerships with long-term clients
Phase 1:What is Collab?
Your explanation should emphasize
all three points equally
Example
The Collaboratory is a group of students, educators, and professionals, who seek to obey the Lord’s instructions by taking on projects and solving real problems that require our academic and professional skills. We accomplish this by investing in lasting partnerships with our clients.
1. Who we are1. Who we are 2. What we do2. What we do 3. How we do it3. How we do it
Practice Intro
• With one other person, come up with a way to introduce the Collaboratory
• Practice it
• Give each other feedback
• Practice it again
Strategy put to practice
• (REMEMBER): Our chief goal is to make people know what Collab is!• Basic, basic, basic
• If you give them details too early you’ll confuse them away
• invite to the pizza party
Phase 1:What is Collab?
Approaching People
Freshmen will not talk to you. You must approach them!
•Try introductions like…• “Can I tell you about Collab?”• “Do you mind if I tell you
about Collab?”• “Has anybody told you about
Collab yet?”•A smile and a low-pressure enthusiastic presentation
Phase 1:What is Collab?
These statements are difficult to say “no” to. They seem friendly because we’re not asking them to join, just to hear us out
The key: don’t make the first
years feel like they’re be preyed on, or looked down on.
Connecting the Student
• Find out the students’ interests are, including but not limited to their majors
• You don’t want it to sound like we only accept certain majors
• Direct them to the appropriate group/project leader
Phase 1:What is Collab?
When Explaining Your Project…
• Start with the big idea• What need does your project meet?• Who does it help? (Client)• Keep it concise
• Examples of project work• What you personally are working on now• The kind of work you got to do when you joined• Avoid technical details! They make people feel too inadequate to work with
you.
Phase 2: What is joining Collab?
Phase 1:What is Collab?
Good example, bad example
• We build both hand and electric powered tricycles for the handicapped in Burkina Faso. Our tricycles allow them not only mobility, but the dignity of being able to have a job and support their family. Furthermore, producing our designs provides jobs for local craftsmen.
• I’m working on the motor controller for the SCV. Currently we’re adapting the discrete components to work with the new, higher voltage, in-hub DC-motor. We are expecting to connect to the battery pack soon, and are also working on designing a charge controller to balance the battery pack
So what’s the “Grand Idea”?
The project’s mission is clear
Strategy put to practice
• Honestly and clearly communicate that Collab is a serious commitment – we have actual clients, we must deliver on time
• That you can work with other serious people is a strong selling point• Collab is not like a group project from
highschool
• At the same time, make it clear that they can explore several projects before choosing one
Phase 2: What is joining Collab?
How to Join Collab
Phase 2: What is joining Collab?
• Give them these three steps1. Review Hiring Document, find a position you’re
interested in2. Fill out an interest form3. Arrange a visit with the leader that contacts you
• If they’re interested in your group, you can ask them to fill out an application on the spot!
Asking them to fill out the member registration form after the visit is the leaders
responsibility
Strategy put to practice
• When they come, make sure you show them the kind of group they’ll want to join• The beginning of the year is your
golden opportunity to affect group dynamics
• Have activities outside of work time
• Set a precedent of accountability• Enforce deadlines• Draw attention to high and low achievers
(examples of both)
• Make sure they realize how valuable they are to your group
Phase 3:Getting them to stay
So you got them to come.
Now what?
That’s how to do good recruiting from start to finish
Now let’s talk a bit about what you shouldn’t do
That’s how to do good recruiting from start to finish
Now let’s talk a bit about what you shouldn’t do
What not to do…• Don’t shortchange the Staff Teams!
• Don’t suggest Staff only after you find out they won’t fit into an application group well
• Don’t undercut other groups• You can say your group is the best, but
don’t cut down others• Don’t steal conversations – find your own
people or wait
• Don’t make promises you can’t keep• Don’t recruit majors you can’t actually
use• Encourage everybody to fill out an
application, but recruits should know we only accept as many people as we can use
• Don’t mob prospective members. One-on-one conversations are much less intimidating!
PLANNING FOR RECRUITMENT
What needs to happen this week?
Recruitment Checklist1) Create a list of your recruitment needs by project. Write job
descriptions for each• As your project leaders are writing their Project Planning
Articles, make sure they are thinking about recruiting needs!
2) Post them on the wiki’s Job Listings page• Job code is Group Namespace – Project -- #
• TR-SCV-1• ME-FV-3
• Expand the table if you need to
3) Update and prepare any recruiting materials your group uses. • Tri-fold boards, flyers, power point presentations, etc.
4) Read over the Job Listings page so that you can appropriately direct interested students to the right person!