ERP for Pharmaceutical Industry (Microsoft Dynamics AX) Prateep Juavijitjan Vantage Business Solutions

Our Agenda Today

How Microsoft Dynamics AX can help

Powerful Agile Simple

Key solution advantages for Pharmaceutical Industry

Questions?

Global business imperatives

Global trends and business challenges A new generation of enterprise resource planning (ERP)

Global Business and IT Trends

Global competition and global expansion Organizational change Outsourcing and complex value chains Changing supply and demand Fluctuating workforce demographics Increasing need for compliance and transparency

Keeping pace with trends and competition with legacy systems Need for IT governance and to modernize, simplify, and standardize Enabling users of consumer devices and social networking technologies Changing role of IT

Challenges for Organizations

Achieve operational insight across the organization Need for business agility Reduce operational costs Align IT and business objectives

Increase ERP adoption

Reduce IT operational costs

Enable business strategy and respond quickly to line-of-business (LOB) requests

Challenges for Enterprise Applications

“Enterprise Apps Customers Have Issues,” Forrester Research, Inc., February 26, 2010

A new generation of ERP That works for you, not against you

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Applications that Applications tare an asset

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Simplicity and mplicityagility

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Works the way you need it to Simple to use Get the right data

to decision makers

Complete industry- specific solutions

Manufacturing

Distribution

Retail

Services

Public Sector

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Tailored to meet your needs

Simple

Powerfully Simple

Powerful Agile Pervasive interoperability

Powerful

Deliver more value faster with a single, powerful solution:

“The ability to view and apply various manufacturing processes through a single ERP solution is revolutionary to our business. With Microsoft we are confident we will remain on the cutting edge of technology.” —Hubert Meisterjahn CIO, Dornbracht

Gain immediate insight and unlock greater productivity with a RoleTailored user experience.

Scale your organization quickly with a single global solution.

Gain value quickly with purpose-built industry and operational capabilities in a single solution.

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Prebuilt Industry and Operational Capabilities

• Single solution for five industries

• Rich core ERP capabilities • Large partner ecosystem

Gain value quickly with purpose-built industry and operational capabilities in a single solution.

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Core ERP Suite (Finance, HCM, Compliance Management, SRM,

Environmental Sustainability, Expense Management)

Public Sector

Services Sector

Retail Manufacturing Distribution

Global Solution

• Prebuilt, country-specific localizations for 36 countries

• Highly scalable • Shared data and unified

processes across the organization

Scale your organization quickly with a single global solution.

RoleTailored User Experience

Gain immediate insight and unlock greater productivity with a RoleTailored user experience.

• RoleTailored user experience • Self-service business

intelligence and reporting • Notifications and alerts from

workflows

Differentiate your business easily with model-driven layered architecture.

Agile

Support your business today and tomorrow with flexible deployment alternatives.

Plan, visualize, and change your business by using unified natural models.

Increase opportunities and reduce risk with an agile solution.

“For us, it’s all about agility—if we can’t deliver in weeks what used to take months, we’re holding back the business.” —Greg Smith CIO, Royal Canadian Mint

Unified Natural Models

• Easy-to-use financial dimensions

• Organization model • Configurable graphical

workflows • Single business process

repository

Plan, visualize, and change your business by using unified natural models.

Flexible Deployment

• Selection of governance models

• Cloud-based services • On-premises and partner

hosted • Flexible solution architecture

Support your business today and tomorrow with flexible deployment alternatives.

Partner hosted On-premises

Model-Driven, Layered Architecture

• Models combined with layered architecture

• Development within Visual Studio®

• Table-inheritance and more granular metadata

• Enhancements in modeling the user experience

Differentiate your business easily with model-driven layered architecture.

Simple

Connect employees, customers, suppliers, and partners easily through integrated collaboration capabilities

Drive user involvement and innovation with an easy-to-use solution.

“The familiar look of the product will immediately remove barriers that some people might experience when it comes to financial information.” —Mike Bailey Director of Finance and Information Services City of Redmond, Washington

Streamline IT processes by simplifying management of your ERP solution at every stage of the life cycle

Provide access to data and business processes with an ERP solution that is simple to use

Familiar and Intuitive

• Looks and works like Microsoft Office

• Common UI across web browser and Windows® UI

• Bidirectional integration with Microsoft Office 2010

• Enterprise Search

Provide access to data and business processes with an ERP solution that is simple to use.

Lean Kanban Boards

Integrated Collaboration

• SharePoint-based employee, vendor and customer portals

• Adaptable web services, such as Sites Services

• Microsoft Lync integration • Creation of SharePoint

collaboration sites directly from within ERP

Connect employees, customers, suppliers, and partners easily through integrated collaboration capabilities.

Application Life-Cycle Management

• Microsoft Dynamics ERP RapidStart Services

• Highly streamlined, user-friendly installation

• Simplified Role-based security setup

• Accelerated upgrade through upgrade advisors and tools

Streamline IT processes by simplifying management of your ERP solution at every stage of the life cycle.

Simplify

Powerfully Simple

Pervasive interoperability

Solution investments + Related ecosystems = = Solution investments + Related ecosystemsImproved productivity and lower IT costs

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Enhanced Industry functionality

Services Sector Public Sector Retail Distribution Manufacturing

1,000+ new features and enhancements

Simple Powerful Agile Pervasive interoperability

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Microsoft Solutions for Life Sciences and Pharmaceutical Manufacturing

- Can introduce new products in a timely, least-cost manner

- Manage electronic quarantines, quarantine release by user and material type, printed material control/obsolete components, lot control/segregation, lot tracking, and enable drug and hazardous material reconciliation. - Model the processing of costly ingredients to help minimize overruns and short-runs - Shelf life tracking to consider expiration dates during production and distribution

- Centrally manage co-products and by-products in your formulas or recipes, and always know the correct inventory status for any given item. - Tight integration with other Microsoft® products extends Microsoft Dynamics AX capabilities to help ensure a fast return on investment - Compliance Management

Key Function of MS Dynamics AX (For Pharmaceutical Industry)

-Input-driven process specification -Attribute tracking and dynamic formula adjustment - Centralized quality control and compliance support (Help support U.S. Food and Drug Administration (FDA) reporting, plus GMP and FDA regulation 21 CFR Part 11) - Batch optimization and balancing - Yield planning and tracking - Co-product/by-product management - Integrated quality control (QC) capabilities - Customized product and packaging capabilities - Detailed production cost analysis - Optimized picking - Manufacturing process validation - Extensive audit & compliance

Key Investments to the Application Foundation

Master Data Reference Data Global Engines

Master Data • Organization Model • Global Address Book • Product Information Management Reference Data • Time zone enhancements • Unit of measure Global Engines • Policy Management • Questionnaire • Support for unlimited financial dimensions

Key Investments in Horizontal Capabilities

Financials GRC HCM & Payroll*

Financials • Financial data across legal entities • Improved Chart of Accounts • Budget Control • Separation of Operations and Accounting • Accounting distributions • Collections • 3-way match

GRC • Audit Workbench (audit rules and policies) • Enhanced Compliance Center • Environmental Sustainability Dashboard

HCM/HRM • Employee Self Service • Streamlined HR process • Site Services enable external applicants

to apply for job postings

Key Investments in Horizontal Capabilities

Sales and Marketing Procurement SCM Inventory

Sales and Marketing: • Case Management • Customer Relationship Management (CRM) Procurement • Request for Quotation (RFQ) • Purchase requisitions • Purchase order & agreement • Decentralized product receipt • Vendor Catalogues • Centralized procurement desk SCM & Inventory: • Sales and purchase agreements • Trade agreement improvements • Report value of goods in transit • Intercompany planning • Delivery schedules • Decouple order management from Inventory Control

Key Investments in Horizontal Capabilities

Projects

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R&D Projects • Manage and maintain R&D project • Budget control for projects • Microsoft Project Server interoperability • Project cost control & tracking

Key Investments in Industry-specific Capabilities

Manufacturing Distribution Retail* Services Sector Public Sector

Manufacturing: • Mixed-mode capabilities

(process and discrete manufacturing) • Operations Resource Model (resource scheduling) • Touch-enabled time recording on the Shop Floor • Master Planning with Machine Sequence or Machine Capabilities • Potency Management & Lot Attribute

Distribution: • Intercompany supply and demand visibility • Intercompany demand visible upstream supply chain • Sales order process enhancements (fast order entry) • Mass price changes and prices in multiple currencies.

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Q&A