ES2007D PROFESSIONALCOMMUNICATION

Department of Real Estate

School of Design and Environment

NUS

Photo credits: Google Images

YOU

1 2 3 4 5 6 7 8 9 10Not

important

at all

Extremely

important

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Problem solving Coordinating with others People Management Critical thinking

NegotiationQuality Control Service Orientation

Judgement & decision-making Active Listening Creativity

SOURCE: FUTURE OF JOBS REPORT 2016, WORLD ECONOMIC FORUM

TOP 10 SKILLS

FUTURE OF JOBS REPORT 2016

WORLD ECONOMIC FORUM

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Problem solving

Coordinating with others

People ManagementCritical thinking

NegotiationService Orientation

Judgement & decision-making

Creativity2020Emotional Intelligence

Cognitive flexibility

SOURCE: FUTURE OF JOBS REPORT 2016, WORLD ECONOMIC FORUM

Communication

Skills

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Source: Graduate Management Admissions Council

600 employers

(2014)

They want people who can

speak well, write well,

listen well to others,

present well, sell ideas,

negotiate

Communication,

teamwork and

interpersonal

skills are

critical.

Communication

skills top the list,

followed by

teamwork, technical,

leadership and

managerial skills

Employers ranked

communication

skills twice as

important as

managerial skills.

Communication

is KEY

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WHAT DO PEOPLE IN THE REAL ESTATE INDUSTRY HAVE TO SAY?

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• Marketing

• Building Control

• Valuation & leasing

• Project Management

• Asset & development

• Consultancy & research

• Property & facilities management

• LTA

• HDB

• SLA

• Sembcorp

• CapitaLand

• Knight Frank

• Woh Hup Pte Ltd

• Jones Lang LaSalle

• Colliers International

170

Professionals

34 from

Real

Estate

industry

Temasek Workplace

Survey (2009)

0 0 0 0 0 03.3

0

6.3

0 03.3

34.4

40.6

25

15.6

37.5

25

62.559.4

68.8

84.4

62.5

71.9

0

10

20

30

40

50

60

70

80

90

Oral

Presentation

Meeting Negotiation Interpersonal

Skills

Teamwork Listening

Skills

Importance of these Skills for your Job

Not at all Somewhat important Important Very important

0% 0% 0% 0%0%

12.5%

3.10%

18.8%

43.8%

34.4%

28.1%

32.3%

56.3%53.1%

68.8%

50.0%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Email Writing Letter Writing Report Writing Proposal Writing

Importance of these Skills for your Job

Not at all Somewhat Important Very Important

Listening

46.9%

Interpersonal

Skills

59.4%

Written

Communi-

cation

34.4%

Inter-

cultural

Aware-

ness

18.8%

Oral

Communi-

cation

46.9%

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HOW IMPORTANT DO YOU THINK THIS COURSE IS TO YOU?

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Get a job

Perform well on the job

Open the door to promotion

In ES2007D, you are not only learning the

skills you need for your first job, you are

gaining skills for a career.

Photo credits: Google Images

Photo credits: Google Images

Job Interview Skills

Interpersonal and Intercultural Skills

Meeting and Negotiation Skills

Proposal Writing Skills

Oral Presentation Skills

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Appreciate the complex nature of communication and

understand key communication concepts and principles.

Write well-structured and convincing proposals.

Make clear and impactful formal presentations.

Discuss ideas clearly and confidently at meetings and

negotiations.

Develop effective interpersonal skills and intercultural

awareness.

Course objectives

Co

urs

eo

bje

cti

ve

s

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Meeting

15%

Individual PRE

15%

Group Proposal

25%

Group PRE

30%

Participation

15%

Meeting

Individual PRE

Group Proposal

Group PRE

Participation

100% CA

Depth of reflections (5%)

Contributions to class discussions and

performance in activities (e.g. job interview)

Communication with peers

Quality of your peer evaluations

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The Approach

DRE HOLDINGS

Apply for a position

with DRE Holdings by

this Friday.

Course Schedule 2016-17

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Susan Lee

Chief Executive Officer

Norhayati Ismail

Director

(Planning and Projects)

Christina Ng

Director

(Finance and Human Resource)

Business

Development

Manager

Human

Resource

Manager

Organization Structure

Operations

Managers

Client

Relationship

Manager

DRE HOLDINGS

Finance &

Accounting

Manager

Associate

Leasing

Executives

No sneakers.

No flp-flops.

No shorts.

No T-shirts.

No jeans.

Shirt (long or short sleeves)

and pants

Dress shoes

Blouse with skirt or pants

Dress

Covered shoes

DRE HOLDINGS

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DRE HOLDINGS

Co-working spaces in

Singapore

Second CBD

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Ms Lynette Leong

Chief Executive Officer

Executive Director

CapitaLand Commercial Trust

Management Ltd

Mr Tan Eng Kiat

Principal Planner Manager

Urban Planning & Design (SEA)

Surbana Jurong Pte Ltd Singapore

11 / 11 5pm

DRE HOLDINGS

Workplace Simulation in DRE Holdings

Flipped Classroom approach

Read /watch and understand content ahead

Practise, participate and discuss in class

DRE HOLDINGS

Photo credits: World Cities Summit 2016

TUTOR AND STUDENT ROLES

Senior Management (Director & Advisor)

In-house Workshop Trainers

Lecturers

Tutors

Interns / Employees

Board of Directors

Students

Students

29

Apply for a position

with DRE Holdings by

this Friday.

Course Schedule 2016-17

Visit the ES2007D course site http://blog.nus.edu.sg/es2007d/

At the DRE Holdings tab, go to Careers

Apply for a position.

Prepare your curriculum vitae (c.v.)

Send your email application with c.v. to your tutor before this Fri, 12

Aug, 5pm.

Prepare for Week 2 Session 1. Go to Learning Resources -

“Job Interview and Elevator Pitch”.

Access today’s lecture slides on Course Schedule 2016-17.

DRE HOLDINGS