447

Click here to load reader

es280-282-283-sh-v21_full

Embed Size (px)

Citation preview

2.2.1

ERROR CODE AND SELF-DIAGNOSTIC MODEError Code List

One of the following error codes is displayed at the upper right of the screen while pressing the [CLEAR] button and the digital key [8] simultaneously when the CLEAR PAPER or CALL SERVICE symbol is blinking.

2

2.1.1Error code E010

JamClassification Paper exit jam Contents Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor. Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor. Other paper jam Power-ON jam: The paper is remaining on the paper transport path when power is turned ON. Incorrect paper size setting for upper drawer: The size of paper in the 1st drawer differs from size setting of the equipment. Incorrect paper size setting for lower drawer: The size of paper in the 2nd drawer differs from size set- ting of the equipment. Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer differs from size setting of the equipment. Incorrect paper size setting for PFP lower drawer: The size of paper in the 4th drawer differs from size setting of the equipment. Incorrect paper size setting for bypass tray: The size of paper in the bypass tray differs from size setting of the equipment. HDD abnormality causes jam: Image data to be printed cannot be prepared. Paper misfeeding ADU misfeeding (Paper not reaching the 1st transport sensor): The paper which has passed through ADU does not reach the 1st transport sensor during duplex printing. Bypass misfeeding (Paper not reaching the 1st transport sensor): The paper fed from the bypass tray does not reach the 1st transport sensor. Upper drawer misfeeding (Paper not reaching the 1st transport sensor): The paper fed from the upper drawer does not reach the 1st transport sensor. Lower drawer misfeeding (Paper not reaching the 2nd transport sensor): The paper fed from the lower drawer does not reach the 2nd transport sensor. PFP upper drawer misfeeding (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor. Troubleshooting P. 5-1

E020

P. 5-1

E030 E061

P. 5-2 P. 5-2

E062

P. 5-2

E063

P. 5-2

E064

P. 5-2

E065

P. 5-2

E090 E110

P. 5-3 P. 5-15

E120

P. 5-16

E130

P. 5-17

E140

P. 5-18

E150

P. 5-19

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2-1 06/09

Error code E160

Classification Paper misfeeding

Contents PFP lower drawer misfeeding (Paper not reaching the PFP lower drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed sensor. LCF misfeeding (Paper not reaching the LCF feed sensor): The paper fed from the LCF does not reach the LCF feed sensor.

Troubleshooting P. 5-20

E190

P. 5-21

E200

Paper transport jam

Upper drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st trans- port sensor. Lower drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st trans- port sensor. Lower drawer transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the lower drawer feed sensor. Bypass transport jam (paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. ADU transport jam (paper not reaching the registration sensor): The paper which has passed through ADU and the 1st transport sensor does not reach the registration sensor during duplex printing. PFP upper drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. PFP upper drawer transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the 2nd transport sensor. PFP upper drawer transport jam (Paper not reaching the 2nd transport sensor): The paper does not reach the 2nd transport sensor after it has passed the PFP upper drawer feed sensor. PFP lower drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. PFP lower drawer transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the PFP lower drawer feed sensor. PFP lower drawer transport jam (Paper not reaching the 2nd transport sensor): The paper does not reach the 2nd transport sensor after it has passed the PFP upper drawer feed sensor. PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed sensor): The paper does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor.

P. 5-3

E210

P. 5-3

E220

P. 5-4

E270

P. 5-5

E280

P. 5-5

E300

P. 5-3

E310

P. 5-4

E320

P. 5-6

E330

P. 5-3

E340

P. 5-4

E350

P. 5-6

E360

P. 5-7

eSTUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2-2

Error code E3C0

Classification Paper transport jam

Contents LCF transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. LCF transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the 2nd trans- port sensor. LCF transport jam (Paper not reaching the 2nd transport sensor): The paper does not reach the 2nd transport sensor after it has passed the LCF feed sensor. Transfer cover open jam: The transfer cover has opened during printing. Front cover open jam: The front cover has opened during printing. PFP side cover open jam: The PFP side cover has opened during printing. ADU open jam: The ADU has opened during printing. Side cover open jam: The side cover has opened during printing. LCF side cover open jam: The LCF side cover has opened during printing. Bridge unit open jam: The bridge unit has opened during printing. Job separator cover open jam: The job separator cover has opened during printing. Offset tray cover open jam: The offset tray cover has opened during printing. Stop jam in the ADU: The paper does not reach the ADU exit sensor after it has passed the ADU entrance sensor. Jam not reaching the ADU entrance sensor: The paper does not reach the ADU entrance sensor after it is switchbacked in the exit section.

Troubleshooting P. 5-3

E3D0

P. 5-4

2P. 5-6

E3E0

E400 E410 E420 E430 E440 E450 E480 E490 E491 E510

Cover open jam

P. 5-22 P. 5-23 P. 5-24 P. 5-25 P. 5-25 P. 5-26 P. 5-26 P. 5-27 P. 5-27 P. 5-8

Paper transport jam (ADU section)

E520

P. 5-9

E550

Other paper jam

Paper remaining jam on the transport path: The paper is remaining on the transport path when print- ing is finished (caused by a multiple paper feeding).

P. 5-10

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2-3

eSTUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

Error code E711

Classification RADF jam

Contents Jam not reaching the original length sensor: The original fed from the original feeding tray does not reach the original length sensor. Jam not reaching the registration sensor: The original fed from the original feeding tray does not reach the registration sensor. Stop jam at the original length sensor: The trailing edge of the original does not pass the original length sensor after its leading edge has reached this sensor. Feed signal reception jam: The feed signal is received even no original exists on the original feeding tray. Jam not reaching the read sensor: The original does not reach the read sensor after it has passed the registration sensor (when scanning obverse side) or the reverse sensor (when scanning reverse side). Jam not reaching the exit sensor (during scanning): The original which passed the read sensor does not reach the exit sensor when it is transported from the scanning section to exit section. Jam not reaching the reverse sensor (during scanning): The original which passed the read sensor does not reach the reverse sensor when it is transported from the scanning section to reverse section. Stop jam at the registration sensor: The trailing edge of the original does not pass the registration sensor after its leading edge has reached this sensor. Stop jam at the read sensor: The trailing edge of the original does not pass the read sensor after its lead- ing edge has reached this sensor. Transport/exit signal reception jam: RADF receives the transport/exit reception signal from the equipment when no original is at the exposure waiting position. Stop jam at the exit sensor: The trailing edge of the original does not pass the exit sensor after its leading edge has reached this sensor. Stop jam at the reverse sensor: The trailing edge of the original does not pass the reversal sensor after its leading edge has reached this sensor. Jam not reaching the reverse sensor (during reverse feeding): The leading edge of the original does not reach the reverse sensor when original is fed from the reverse section. Jam not reaching the exit sensor (during reverse feeding): The original does not reach the exit sensor after it has passed the reverse sensor when the original is exited from the reverse section. RADF jam access cover open: The RADF jam access cover has opened during RADF operation. RADF open jam: RADF has opened during RADF operation.

Troubleshooting P. 5-28

E712

P. 5-28

E713

P. 5-28

E714

P. 5-29

E721

P. 5-29

E722

P. 5-30

E723

P. 5-30

E724

P. 5-30

E725

P. 5-31

E726

P. 5-31

E731

P. 5-32

E741

P. 5-32

E742

P. 5-33

E743

P. 5-33

E860 E870

P. 5-34 P. 5-34

eSTUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2-4

Error code E910

Classification Finisher jam (Bridge unit)

Contents Jam at the bridge unit transport sensor-1: The paper does not reach the bridge unit transport sensor-1 after it has passed the exit sensor. Stop jam at the bridge unit transport sensor-1: The trailing edge of the paper does not pass the bridge unit transport sensor-1 after its leading edge has reached the sensor. Jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-1. Stop jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-2.

Troubleshooting P. 5-35

E920

P. 5-35

E930

P. 5-35

2

E940

P. 5-35

E950

Job separator jam

Jam not reaching the job separator transport sensor: The paper has passed through the exit sensor does not reach the job separator transport sensor. Stop jam at the job separator transport sensor: The trailing edge of the paper does not pass the job sep- arator transport sensor.

P. 5-11

E951

P. 5-11

E960

Offset tray jam

Jam not reaching the offset tray transport sensor: The paper has passed through the exit sensor does not reach the offset tray transport sensor. Stop jam at the offset tray transport sensor: The trailing edge of the paper does not pass the offset tray transport sensor.

P. 5-11

E961

P. 5-11

E9F0 EA10

Finisher jam (Puncher unit) Finisher jam (Finisher unit)

Punching jam: Punching is not performed properly. [MJ-1025 (When MJ-6005 is installed)] Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor. [MJ-1022/1025] Paper transport stop jam: The paper does not pass through the inlet sensor. [MJ-1022/1025] Power-ON jam: Paper exists at the inlet sensor when power is turned ON. [MJ-1022/1025] Door open jam: The finisher has been released from the equipment during printing. [MJ-1022/1025] Stapling jam: Stapling is not performed properly. [MJ-1022/1025] Early arrival jam: The inlet sensor detects the paper earlier than a specified timing. [MJ-1022] Stack delivery jam: It cannot deliver the stack of paper on the intermediary process tray to the stack tray. [MJ-1022/1025]

P. 5-36 P. 5-37

EA20 EA30 EA40 EA50 EA60 EA70

P. 5-38 P. 5-39 P. 5-40 P. 5-41 P. 5-42 P. 5-43

EAB0

Finisher jam (Saddle Stitcher section)

Saddle paper transport stop jam: The paper which passed through the inlet sensor does not reach or pass through the folding position sensor. [MJ-1025] Saddle transport delay jam: The paper which has reached the inlet sensor does not pass through this sensor. [MJ-1025]

P. 5-45

EAC0

P. 5-45

EAD0

Other paper jam

Print end command time-out jam: The printing has not finished normally because of the communication error between the SYS board and LGC board at the end of printing.

P. 5-46

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2-5

eSTUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

Error code EAE0

Classification Finisher jam

Contents Receiving time time-out jam: The printing has been interrupted because of the communication error between the equipment and finisher when the paper is transported from the equipment to the finisher. Stack return jam: It cannot load the paper which passed through the delivery roller on the intermediary process tray. [MJ-1022] Ready time time-out jam: The equipment judges that the paper transport to the finisher is disabled because of the communication error between the equipment and finisher at the start of printing. Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper. Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper (redetection after no jam is detected at [EB50]).

Troubleshooting P. 5-46

EAF0

Finisher jam (Finisher unit) Finisher jam

P. 5-44

EB30

P. 5-46

EB50

Paper transport jam

P. 5-12

EB60

P. 5-14

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2-6

2.1.2

Service callContents Troubleshooting Main motor abnormality: The main motor is not rotating P. 5-47 normally. PFP motor abnormality: The PFP motor is not rotating P. 5-48 normally. Upper drawer tray abnormality: The upper drawer tray P. 5-49 motor is not rotating or the upper drawer tray is not moving normally. Lower drawer tray abnormality: The lower drawer tray P. 5-49 motor is not rotating or the lower drawer tray is not moving normally. PFP upper drawer tray abnormality: The PFP upper P. 5-50 drawer tray motor is not rotating or the PFP upper drawer tray is not moving normally. PFP lower drawer tray abnormality: The PFP lower P. 5-50 drawer tray motor is not rotating or the PFP lower drawer tray is not moving normally. LCF tray-up motor abnormality: The LCF tray-up motor is P. 5-51 not rotating or the LCF tray is not moving normally. LCF end fence motor abnormality: The LCF end fence P. 5-52 motor is not rotating or the LCF end fence is not moving normally. LCF transport motor abnormality: The LCF transport P. 5-53 motor is not rotating normally. Peak detection error: Lighting of the exposure lamp P. 5-54 (white reference) is not detected when power is turned ON. Carriage home position sensor not turning OFF within a P. 5-55 specified period of time: The carriage does not shift from its home position in a specified period of time. Carriage home position sensor not turning ON within a P. 5-55 specified period of time: The carriage does not reach to its home position in a specified period of time. Thermistor or heater abnormality at power-ON: AbnorP. 5-56 mality of service call the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON. Thermistor abnormality after abnormality judgment: P. 5-57 Abnormality of the thermistor is detected after a specified period of time has passed from power-ON (including ready state). Heater abnormality after abnormality judgment: The temP. 5-57 perature of the fuser roller has exceeded the range of control (in this case, the main switch turns OFF automatically) or does not even reach the range. Thermistor abnormality during printing: Abnormality of the P. 5-57 thermistor is detected during printing. RADF I/F error: Communication error has occurred P. 5-58 between the RADF and the scanner. Communication error between Engine-CPU and IPC P. 5-58 board Communication error between IPC board and finisher P. 5-58

Error code Classification C010 Drive system related service call C040 Paper feeding system related service call C130 C140 C150 C160 C180 C1A0 C1B0 C260 C270 C280 C410 Fuser unit related service call Scanning system related service call

2

C430

C440

C450 C550 (C780) C570 C580 Optional communication related service call

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2-7 07/04

Error code Classification C730 RADF related service call C740 C810 C820 C830 C940 C970 CA10 CA20 CB10 CB20 CB30 CB50 CB60 CB80 Finisher related service call Circuit related service call Process related service call Laser optical unit related service call

Contents EEPROM initialization error: EEPROM is not initialized normally when performing the code 05-356. Reverse sensor adjustment error Fan motor abnormality: The fan motor is not rotating normally. Read sensor adjustment error: The read sensor cannot be adjusted normally when performing the code 05-356. Original length sensor adjustment error: The original length sensor cannot be adjusted normally when performing the code 05-356. Engine-CPU abnormality High-voltage transformer abnormality: Leakage of the main charger is detected. Polygonal motor abnormality: The polygonal motor is not rotating normally. H-Sync detection error: H-Sync detection PC board cannot detect laser beams. Transport motor abnormality: The transport motor or stack transport roller is not rotating normally. [MJ-1025] Delivery motor abnormality: Delivery motor or delivery roller is not rotating normally. [MJ-1022/1025] Tray lift motor abnormality: The tray lift motor is not rotating normally or the delivery tray is not moving normally. [MJ-1025] Staple motor (staple/fold) abnormality: The staple motor is not rotating normally or the stapler is not moving normally. [MJ-1025] Stapler unit shift motor abnormality: The stapler unit shift motor is not rotating normally or the Stapler Unit is not moving normally. [MJ-1025] Backup RAM data abnormality: 1) Abnormality of checksum value on finisher controller board is detected when the power is turned on. [MJ-1025] 2) Abnormality of checksum value on punch controller board is detected when the power is turned on. [MJ-1025 (when MJ-6005 is installed)] Stack processing motor abnormality: The stack processing motor is not rotating normally or the stack delivery belt is not moving normally. [MJ-1022] Paddle motor abnormality: The paddle motor is not rotating normally or the swing guide is not moving normally. [MJ-1025] Horizontal registration motor abnormality: The horizontal registration motor is not rotating normally or the puncher is not moving normally. [MJ-1025 (when MJ-6005 is installed)] Punch motor abnormality: The punch motor is not rotating normally or the puncher is not moving normally. [MJ-1025 (when MJ-6005 is installed)] Front jogging motor abnormality: Front jogging motor is not rotating normally or the front alignment plate is not moving normally. [MJ-1022] Alignment motor (front) abnormality: The alignment motor (front) is not rotating normally or the front alignment plate is not moving normally. [MJ-1025] Upper stack tray lift motor abnormality: The upper stack tray lift motor is not rotating or the upper stack tray is not moving normally. [MJ-1022]

Troubleshooting P. 5-59 P. 5-59 P. 5-59 P. 5-59 P. 5-59 P. 5-76 P. 5-76 P. 5-60 P. 5-60 P. 5-61 P. 5-62 P. 5-63 P. 5-64 P. 5-66 P. 5-67

CC30

P. 5-67

CC50

P. 5-69

CC60 CC80

P. 5-69 P. 5-70

CC90

P. 5-71

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2-8 06/09

Error code Classification CCA0 Finisher related service call CCB0

CDC0 CDD0 CDE0 CDF0 CE00 Offset tray related service call Finisher related service call Other service call Communication related service call Other service call

CF60 F070 F090 F091 F092 F100 F101 F102 F103 F104 F105 F106 F107 F108 F110 F111 F120 F130 F200

Communication related service call Other service call

Contents Troubleshooting Lower stack tray lift motor abnormality: The lower stack P. 5-72 tray lift motor is not rotating or the lower stack tray is not moving normally. [MJ-1022] Rear jogging motor abnormality: Rear jogging motor is P. 5-73 not rotating normally or the rear alignment plate is not moving normally. [MJ-1022] Alignment motor (rear) abnormality: The alignment motor (rear) is not rotating normally or the rear alignment plate is not moving normally. [MJ-1025] Punch power failure abnormality: 24 V is not applied to P. 5-74 the punch controller board. [MJ-1025 (when MJ-6005 is installed)] Folding position sensor abnormality: Automatic adjustP. 5-74 ment of the folding position sensor can not be performed properly. [MJ-1025] Paddle motor abnormality: The paddle motor does not P. 5-75 rotate properly. [MJ-1025] Initialization error of the offset tray: The home position of P. 5-76 the separator cannot be detected when the power is turned ON. Communication error between finisher unit and puncher P. 5-75 unit: Communication error between the finisher controller PC board and punch controller PC board. [MJ-1025 (when MJ-6005 is installed)] Toner for recycle transport area lock P. 5-76 Communication error between System-CPU and EngineP. 5-58 CPU SRAM abnormality on the SYS board P. 5-76 NVRAM abnormality on the SYS board P. 5-77 SRAM and NVRAM abnormality on the SYS board P. 5-78 HDD format error: HDD cannot be initialized normally. P. 5-79 HDD unmounted: Connection of HDD cannot be P. 5-79 detected. HDD start error: HDD cannot become Ready state. P. 5-79 HDD transfer time-out: Reading/writing cannot be perP. 5-79 formed in the specified period of time. HDD data error: Abnormality is detected in the data of P. 5-79 HDD. HDD other error P. 5-79 Point and Print partition damage P. 5-79 /SHR partition damage P. 5-79 /SHA partition damage P. 5-79 Communication error between System-CPU and ScanP. 5-58 ner-CPU Scanner response abnormality P. 5-58 Database abnormality: Database is not operating norP. 5-79 mally. Invaid MAC address P. 5-79 Data overwrite kit (GP-1050/1060) is taken off P. 5-80

2

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2-9

2.1.3

Error in Internet FAX / Scanning Function

1) Internet FAX related error (when GM-1020/3020, GM-1030/3030, GM-2020, GM-2030, GM-1070/4070, GM-1080U/4080U, GM-2070, GM-2080U, GM-1071/4070, GM-1081U/4080U, GM-2071, GM-2081U, GM1130/4130, GM-1140U/4140U, GM-2130, or GM-2140U is installed)Error code 1C10 1C11 1C12 1C13 1C14 1C15 1C20 1C21 1C22 1C30 1C31 1C32 1C33 1C40 1C60 1C61 1C62 1C63 1C64 1C65 1C66 1C67 1C68 1C69 1C6A 1C6B 1C6C 1C6D 1C70 1C71 1C72 1C80 1C81 1C82 1CC0 1CC1 Contents System access abnormality Insufficient memory Message reception error Message transmission error Invalid parameter Exceeding file capacity System management module access abnormality Job control module access abnormality Job control module access abnormality Directory creation failure File creation failure File deletion failure File access failure Image conversion abnormality HDD full failure during processing Address Book reading failure Memory acquiring failure Terminal IP address unset Terminal mail address unset SMTP address unset Server time time-out error NIC time time-out error NIC access error SMTP server connection error HOST NAME error Terminal mail address error Destination mail address error System error SMTP client OFF SMTP authentication error POP before SMTP error Internet FAX transmission failure when processing E-mail job received Onramp Gateway transmission failure Internet FAX transmission failure when processing FAX job received Job canceling Power failure Troubleshooting P. 5-81 P. 5-81 P. 5-81 P. 5-81 P. 5-81 P. 5-81 P. 5-81 P. 5-81 P. 5-81 P. 5-82 P. 5-82 P. 5-81 P. 5-82 P. 5-82 P. 5-82 P. 5-82 P. 5-82 P. 5-82 P. 5-82 P. 5-82 P. 5-82 P. 5-82 P. 5-82 P. 5-83 P. 5-83 P. 5-83 P. 5-83 P. 5-82 P. 5-83 P. 5-83 P. 5-83 P. 5-83 P. 5-83 P. 5-83 P. 5-83

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 10 07/11

2) RFC related error (when GM-1020/3020, GM-1030/3030, GM-2020, GM-2030, GM-1070/4070, GM-1080U/4080U, GM-2070, GM-2080U, GM-1071/4070, GM-1081U/4080U, GM-2071, GM-2081U, GM1130/4130, GM-1140U/4140U, GM-2130, or GM-2140U is installed)Error code 2500 Message displayed in the TopAccess screen Syntax error, command unrecognized Contents HOST NAME error (RFC: 500) Destination mail address error (RFC: 500) Terminal mail address error (RFC: 500) HOST NAME error (RFC: 501) Destination mail address error (RFC: 501) Terminal mail address error (RFC: 501) Destination mail address error (RFC: 503) HOST NAME error (RFC: 504) Destination mail address error (RFC: 550) Destination mail address error (RFC: 551) Terminal/Destination mail address error (RFC: 552) Destination mail address error (RFC: 553) Troubleshooting P. 5-84

2P. 5-84

2501

Syntax error in parameters or arguments

2503 2504 2550 2551 2552 2553

Bad sequence of commands Command parameter not implemented Mailbox unavailable User not local Insufficient system storage Mailbox name not allowed

P. 5-84 P. 5-84 P. 5-84 P. 5-84 P. 5-84 P. 5-84

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 11 07/11

3) Electronic Filing related errorError code 2B10 2B11 2B20 2B21 2B30 2B31 Message displayed in the TopAccess screen There was no applicable job. Contents No applicable job error in job control module JOB status abnormality File library function error Exceeding file capacity Troubleshooting P. 5-85 P. 5-85 P. 5-85 P. 5-85 P. 5-85 P. 5-85

Job status failed. Failed to access file. Message size exceeded limit or maximum size Insufficient disk space. Insufficient disk space in /SHR partition Failed to access Electronic Filing. Status of specified Electronic Filing or folder is undefined or being created/ deleted Failed to print Electronic Filing document. Electronic Filing printing failure: Specified document can not be printed because of client's access (being edited, etc.).

2B32

P. 5-85

2B50 2B51 2B60

Failed to process image. Failed to process print image.

Image library error List library error The folder was renamed. A folder A folder with the same name exists in of the same name already the box. existed. The document was renamed. A document of the same name already existed. Document(s) expire(s) in a few days Hard Disk space for Electronic Filing nearly full. Insufficient Memory. Invalid Box password specified. Incorrect paper size Job canceled Power failure occurred System fatal error. Failed to acquire resource. Power failure occurred during eFiling restoring. Failed to get machine parameter. Maximum number of pages has been exceeded (list Maximum) Maximum number of documents has been exceeded (list Maximum) Maximum number of folders has been exceeded (list Maximum) A document with the same name exists in the box or folder. Documents expiring in a few days exist Hard disk space in /SHR partition is nearly full (90%). Insufficient memory capacity Invalid Box password A Paper size not supported in the Electronic Filing function is being selected. Job canceling Power failure Fatal failure occurred. System management module resource acquiring failure Power failure occurred during restoring of Electronic Filing Machine parameter reading failure Exceeding maximum number of pages Exceeding maximum number of documents Exceeding maximum number of folders

P. 5-85 P. 5-85 -

2B70

-

2B71 2B80 2B90 2BA0 2BA1 2BB0 2BB1 2BC0 2BC1 2BD0 2BE0 2BF0 2BF1

P. 5-85 P. 5-86 P. 5-86 P. 5-86 P. 5-85 P. 5-85 P. 5-86 P. 5-86 P. 5-86 P. 5-86

2BF2

P. 5-86

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 12 07/11

4) E-mail related error (when GM-1020/3020, GM-1030/3030, GM-2020, GM-2030, GM-1070/4070, GM-1080U/4080U, GM-2070, GM-2080U, GM-1071/4070, GM-1081U/4080U, GM-2071, GM-2081U, GM1130/4130, GM-1140U/4140U, GM-2130, or GM-2140U is installed)Error code 2C10 2C11 2C12 2C13 2C14 2C15 2C20 2C21 2C22 2C30 2C31 2C32 2C33 2C40 2C43 2C44 2C60 2C61 2C62 2C63 2C64 2C65 2C66 2C67 2C68 2C69 2C6A 2C6B 2C6C 2C6D 2C70 2C71 2C72 2C80 2C81 2CC0 2CC1 Message displayed in the TopAccess screen Illegal Job status Not enough memory Illegal Job status Illegal Job status Invalid parameter specified Message size exceeded limit or maximum size Illegal Job status Contents System access abnormality Insufficient memory Message reception error Message transmission error Invalid parameter Exceeding file capacity Troubleshooting P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-87 P. 5-88 P. 5-88 P. 5-88 P. 5-88 P. 5-87 P. 5-88 P. 5-88 P. 5-88 P. 5-88 P. 5-88 P. 5-88 P. 5-88 P. 5-88 P. 5-89 P. 5-89 P. 5-88 P. 5-89 P. 5-89 P. 5-89 P. 5-89 P. 5-89 P. 5-89

2

System management module access abnormality Illegal Job status Job control module access abnormality Illegal Job status Job control module access abnormality Failed to create directory Directory creation failure Failed to create file File creation failure Failed to delete file File deletion failure Failed to create file File access failure Failed to convert image file format Image conversion abnormality Encryption error. Failed to create Encryption error file. Creating the image file was not Encryption PDF enforced mode error permitted. Failed to process your Job. Insuffi- HDD full failure during processing cient disk space. Failed to read AddressBook Address Book reading failure Not enough memory Memory acquiring failure Invalid Domain Address Terminal IP address unset Invalid Domain Address Terminal mail address unset Failed to connect to SMTP server SMTP address unset Failed to connect to SMTP server Server time time-out error Failed to send E-Mail message NIC time time-out error Failed to send E-Mail message NIC access error Failed to connect to SMTP server SMTP server connection error Failed to send E-Mail message HOST NAME error (No RFC error) Invalid address specified in From: Terminal mail address error field Invalid address specified in To: field NIC system error SMTP service is not available Failed SMTP Authentication POP Before SMTP Authentication Failed Failed to process received E-mail job Failed to process received Fax job Job canceled Power failure occurred Destination mail address error (No RFC error) System error SMTP client OFF SMTP authentication error POP before SMTP error E-mail transmission failure when processing E-mail job received Process failure of FAX job received Job canceling Power failure

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 13 07/11

5) File sharing related error (when GM-1020/3020, GM-1030/3030, GM-2020, GM-2030, GM-1070/4070, GM-1080U/4080U, GM-2070, GM-2080U, GM-1071/4070, GM-1081U/4080U, GM-2071, GM-2081U, GM1130/4130, GM-1140U/4140U, GM-2130, or GM-2140U is installed)Error code 2D10 2D11 2D12 2D13 2D14 2D15 Message displayed in the TopAccess screen Illegal Job status Not enough memory Illegal Job status Illegal Job status Invalid parameter specified There are too many documents in the folder. Failed in creating new document. Illegal Job status Illegal Job status Illegal Job status Failed to create directory Failed to create file Failed to delete file Failed to create file Failed to convert image file format Encryption error. Failed to create file. Creating the image file was not permitted. Failed to copy file Invalid parameter specified Failed to connect to network destination. Check destination path Specified network path is invalid. Check destination path Logon to file server failed. Check username and password There are too many documents in the folder. Failed in creating new document. Contents System access abnormality Insufficient memory Message reception error Message transmission error Invalid parameter Exceeding document number Troubleshooting P. 5-90 P. 5-90 P. 5-90 P. 5-90 P. 5-90 P. 5-90

2D20 2D21 2D22 2D30 2D31 2D32 2D33 2D40 2D43 2D44 2D60 2D61 2D62 2D63 2D64 2D65

System management module access abnormality Job control module access abnormality Job control module access abnormality Directory creation failure File creation failure File deletion failure File access failure Image conversion abnormality Encryption error Encryption PDF enforced mode error File library access abnormality Invalid parameter File server connection error Invalid network path Login failure Exceeding documents in folder: Creating new document is failed.

P. 5-90 P. 5-90 P. 5-90 P. 5-90 P. 5-90 P. 5-90 P. 5-90 P. 5-91 P. 5-91 P. 5-91 P. 5-90 P. 5-90 P. 5-91 P. 5-91 P. 5-91 P. 5-91

2D66 2D67 2D68 2DA0 2DA1 2DA2 2DA3

Failed to process your Job. Insuf- HDD full failure during processing ficient disk space. FTP service is not available FTP service not available File Sharing service is not available Expired scan documents deleted from share folder. Expired Sent Fax documents deleted from shared folder. Expired Received Fax documents deleted from shared folder. Scanned documents in shared folder deleted upon user's request. File sharing service not available Periodical deletion of scanned documents completed properly. Periodical deletion of transmitted FAX documents completed properly. Periodical deletion of received FAX documents completed properly. Manual deletion of scanned documents completed properly.

P. 5-91 P. 5-91 P. 5-91 -

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 14 07/11

Error code 2DA4

Message displayed in the TopAccess screen Sent Fax Documents in shared folder deleted upon user's request. Received Fax Documents in shared folder deleted upon user's request. Failed to delete file. Failed to acquire resource. The HDD is running out of capacity for the shared folder. Job canceled Power failure occurred

Contents Manual deletion of transmitted FAX documents completed properly. Manual deletion of received FAX documents completed properly. File deletion failure Resource acquiring failure Hard disk space in /SHA partition is nearly full (90%). Job canceling Power failure

Troubleshooting -

2DA5

-

2DA6 2DA7 2DA8 2DC0 2DC1

P. 5-90 P. 5-90 P. 5-91

2

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 15 07/11

6) E-mail reception related error (when GM-1020/3020, GM-1030/3030, GM-2020, GM-2030, GM-1070/4070, GM-1080U/4080U, GM-2070, GM-2080U, GM-1071/4070, GM-1081U/4080U, GM-2071, GM-2081U, GM1130/4130, GM-1140U/4140U, GM-2130, or GM-2140U is installed)Error code 3A10 3A11 Message displayed in the TopAccess screen MIME Error has been detected in the received mail. MIME Error has been detected in the received mail. This mail has been transferred to the administrator. MIME Error has been detected in the received mail. This mail could not be transferred to the administrator. Analyze Error has been detected in the received mail. Analyze Error has been detected in the received mail. This mail has been transferred to the administrator. Analyze Error has been detected in the received mail. This mail could not be transferred to the administrator. Whole partial mails were not reached by timeout. Partial Mail Error has been detected in the received mail. HDD Full Error has been occurred in this mail. HDD Full Error has been occurred in this mail. This mail has been transferred to the administrator. HDD Full Error has been occurred in this mail. This mail could not be transferred to the administrator. HDD Full Warning has been occurred in this mail. HDD Full Warning has been occurred in this mail. This mail could not be transferred to the administrator. HDD Full Warning has been occurred in this mail. This mail could not be transferred to the administrator. Receiving partial mail was aborted since the partial mail setting has been changed to Disable. Warning of partial mail interruption Warning of insufficient HDD capacity Partial mail time-out error Partial mail related error Insufficient HDD capacity error E-mail analysis error Contents E-mail MIME error Troubleshooting P. 5-92 P. 5-92

3A12

P. 5-92

3A20 3A21

P. 5-92 P. 5-92

3A22

P. 5-92

3A30 3A40 3A50 3A51

P. 5-92 P. 5-92 P. 5-92 P. 5-92

3A52

P. 5-92

3A60 3A61

P. 5-92 P. 5-92

3A62

P. 5-92

3A70

P. 5-92

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 16 07/11

Error code 3A80 3A81

Message displayed in the TopAccess screen

Contents

Troubleshooting P. 5-92 P. 5-92

Partial mail was received during Partial mail reception setting OFF the partial mail setting is disabled. Partial mail was received during the partial mail setting is disabled. This mail has been transferred to the administrator. Partial mail was received during the partial mail setting is disabled. This mail could not be transferred to the administrator. Format Error has been detected in the received mail. Format Error has been detected in the received mail. This mail has been transferred to the administrator. Format Error has been detected in the received mail. This mail could not be transferred to the administrator. Content-Type Error has been detected in the received mail. Content-Type Error has been detected in the received mail. This mail has been transferred to the administrator. Content-Type Error has been detected in the received mail. This mail could not be transferred to the administrator. Charset Error has been detected in the received mail. Charset Error has been detected in the received mail. This mail has been transferred to the administrator. Charset Error has been detected in the received mail. This mail could not be transferred to the administrator. Decode Error has been detected in the received mail. Decode Error has been detected in the received mail. This mail has been transferred to the administrator. Decode Error has been detected in the received mail. This mail could not be transferred to the administrator. E-mail decode error Charset error Content-Type error E-mail format error

3A82

P. 5-92

2

3B10 3B11

P. 5-92 P. 5-92

3B12

P. 5-92

3B20 3B21

P. 5-92 P. 5-92

3B22

P. 5-92

3B30 3B31

P. 5-93 P. 5-93

3B32

P. 5-93

3B40 3B41

P. 5-92 P. 5-92

3B42

P. 5-92

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 17

Error code 3C10 3C11

Message displayed in the TopAccess screen Tiff Analyze Error has been detected in the received mail. Tiff Analyze Error has been detected in the received mail. This mail has been transferred to the administrator. Tiff Analyze Error has been detected in the received mail. This mail could not be transferred to the administrator. Tiff Analyze Error has been detected in the received mail. Tiff Compression Error has been detected in the received mail. Tiff Compression Error has been detected in the received mail. This mail has been transferred to the administrator. Tiff Compression Error has been detected in the received mail. This mail could not be transferred to the administrator. Tiff Resolution Error has been detected in the received mail. Tiff Resolution Error has been detected in the received mail. This mail has been transferred to the administrator. Tiff Resolution Error has been detected in the received mail. This mail could not be transferred to the administrator. Tiff Paper Size Error has been detected in the received mail. Tiff Paper Size Error has been detected in the received mail. This mail has been transferred to the administrator. Tiff Paper Size Error has been detected in the received mail. This mail could not be transferred to the administrator. Offramp Destination Error has been detected in the received mail. Offramp Destination Error has been detected in the received mail. This mail has been transferred to the administrator. Offramp Destination Error has been detected in the received mail. This mail could not be transferred to the administrator.

Contents TIFF analysis error

Troubleshooting P. 5-93 P. 5-93

3C12

P. 5-93

3C13 3C20 3C21

P. 5-93 TIFF compression error P. 5-93 P. 5-93

3C22

P. 5-93

3C30 3C31

TIFF resolution error

P. 5-93 P. 5-93

3C32

P. 5-93

3C40 3C41

TIFF paper size error

P. 5-93 P. 5-93

3C42

P. 5-93

3C50

Offramp destination error

P. 5-93

3C51

P. 5-93

3C52

P. 5-93

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 18

Error code 3C60 3C61

Message displayed in the TopAccess screen Offramp Security Error has been detected in the received mail. Offramp Security Error has been detected in the received mail. This mail has been transferred to the administrator. Offramp Security Error has been detected in the received mail. This mail could not be transferred to the administrator. Power Failure has been occurred in E-mail receiving. SMTP Destination Error has been detected in the received mail. This mail was deleted. Offramp Destination limitation Error has been detected in the received mail. Fax Board Error has been occurred in the received mail. POP3 Connection Error has been occurred in the received mail. POP3 Connection Timeout Error has been occurred in the received mail. POP3 Login Error has been occurred in the received mail. POP3 Login Error occurred in received mail. File I/O Error has been occurred in this mail. The mail could not be received until File I/O is recov- ered.

Contents Offramp security error

Troubleshooting P. 5-93 P. 5-93

3C62

P. 5-93

2

3C70 3D10

Power failure error Destination address error

P. 5-93 P. 5-93

3D20

Offramp destination limitation error

P. 5-93

3D30 3E10 3E20

FAX board error POP3 server connection error POP3 server connection time-out error

P. 5-94 P. 5-94 P. 5-94

3E30 3E40 3F00 3F10 3F20 3F30 3F40

POP3 login error POP3 login method error File I/O error

P. 5-94 P. 5-94 P. 5-94 P. 5-94 P. 5-94 P. 5-94 P. 5-94

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 19 05/11

2.1.4

Printer function error

Following codes are displayed at the end of the user name on the print job log screen (when GM-1020/3020, GM-1030/3030, GM-2020, GM-2030, GM-1070/4070, GM-1080U/4080U, GM2070, GM-2080U, GM-1071/4070, GM-1081U/4080U, GM-2071, GM-2081U, GM-1130/4130, GM1140U/4140U, GM-2130, or GM-2140U is installed)Error code 4030 Contents No Printer Kit / Printer Kit function disabled: The Printer Kit (GM-1010) or the Printer/Scanner Kit (GM-2010) is not installed. Or network printing of an XPS file is performed without the Expansion Memory (GC-1230), or network printing is performed after the termination of a trial period.. HDD full during print: Large quantity image data by private print or invalid network print are saved in HDD. Private-print-only error: Jobs other than Private print jobs cannot be performed. Printing data storing limitation error: Printing with its data being stored to the HDD temporarily (Proof print, Private print, Scheduled print, etc.) cannot be performed. e-Filing storing limitation error: Printing with its data being stored to the HDD (print and e-Filing, print to e-Filing, etc.) cannot be performed. Local file storing limitation error: Network FAX or Internet FAX cannot be sent when "Local" is selected for the destination of the file to save. User authentication error: The user who intended to print a document is not registered as a user. Hardcopy security printing error: hardcopy security printing job is performed when the function is restricted. Print job cancellation: Print job (copy, list print, network print) is deleted from the print job screen. Print job power failure: The power of the equipment is turned OFF during print job (copy, list print, network print). Limit over error: The numbers of output pages have exceeded those specified with both of the department code and the user code at the same time. Limit over error: The number of output pages has exceeded the one specified with the user code. Limit over error: The number of output pages has exceeded the one specified with the department code. Troubleshooting P. 5-94

4031 4032 4033

P. 5-94 P. 5-94 P. 5-94

4034 4035 4036 4037 A221 A222 A290 A291 A292

P. 5-94 P. 5-94 P. 5-94 P. 5-95 P. 5-95 P. 5-95 P. 5-95 P. 5-95 P. 5-95

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 20 09/02

In the setting mode (08-253), the latest twenty groups of error data will be displayed. Display example EA10 04 07 11 17 57 32 064 064 23621000000 Error code YY MM DD HH MM SS MMM NNN ABCDEFHIJLO 4 digits 12 digits (Year is 3 digits 3 digits 11 digits indicated with its last two digits.)A Paper source 0: Not selected 1: Bypass feed 2: LCF 3: PFP upper drawer 4: Unused 5: PFP lower drawer 6: Unused 7: Upper drawer Paper size code 8: Lower drawer 0: A5/ST 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT-R 7: A4-R 8: OTHER/UNIV 9: B5 A: FOLIO/COMP B: LG C: B4 D: LD E: A3 F: 13 LG G: Unused H: A6-R I: Postcard J: 8.5SQ K: Unused L: Unused M: 8K N: 16K-R O: 16K P: COM10 (Envelope) Q: DL (Envelope) R: Monarch (Envelope) S: CHO-3 (Envelope) T: YOU-4 (Envelope) Z: Not selected Sort mode/staple mode 0: Non-sort/Non-staple 1: Group 2: Sort 7: Front staple 8: Double staple 9: Rear staple A: Saddle stitch ADF mode 0: Unused 1: AUTO FEED (SADF) 2: STACK FEED APS/AMS mode 0: Not selected 1: APS 2: AMS Duplex mode 0: Not selected 1: Book 2: Double-sided/Single-sided 4: Double-sided/Duplex copying 8: Single-sided/Duplex copying Unused Image shift 0: Unused 1: Book 2: Left 4: Right Editing 0: Unused 1: Masking 2: Trimming 3: Mirror image 4: Negative/Positive Reversal Edge erase/Dual-page 0: Unused 1: Edge erase 2: Dual-page 3: Edge erase & Dual-page Unused Function 0: Unused 1: Copying 2: FAX/Internet FAX transmission 3: FAX/Internet FAX/E-mail reception printing 4: Unused 5: Printing/List print 6: Scan/E-mail transmission Primary scanning reproduction ratio (Display in hexadecimal) (Mx256)+(Mx16)+M Secondary scanning reproduction ratio (Display in hexadecimal) (Nx256)+(Nx16)+N Mode 0: Unused 1: Unused 2: Black

2

B

C

D E F

G H I J K L

MMM NNN O

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 21 10/06

In the setting mode (08-253), the latest twenty groups of error data will be displayed. Display example EA10 99999999 04 07 11 17 57 32 064 064 Error code Total counter YY MM DD HH MM SS MMM NNN 4 digits 8 digits 12 digits (Year is 3 digits 3 digits indicated with its last two digits.)A Paper source

23621000000 ABCDEFHIJLO 11 digits

B

C

0: Not selected 1: Bypass feed 2: LCF 3: Upper drawer 4: Lower drawer 5: PFP upper drawer 6: PFP lower drawer 7: Unused 8: Unused Paper size code 0: A5/ST 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT-R 7: A4-R 8: OTHER/UNIV 9: B5 A: FOLIO/COMP B: LG C: B4 D: LD E: A3 F: 13 LG G: Unused H: A6-R I: Postcard J: 8.5SQ K: Unused L: Unused M: 8K N: 16K-R O: 16K P: COM10 (Envelope) Q: DL (Envelope) R: Monarch (Envelope) S: CHO-3 (Envelope) T: YOU-4 (Envelope) Z: Not selected Sort mode/staple mode 0: Non-sort/Non-staple 1: Group 2: Sort 7: Front staple 8: Double staple 9: Rear staple A: Saddle stitch ADF mode 0: Unused 1: AUTO FEED (SADF) 2: STACK FEED APS/AMS mode 0: Not selected 1: APS 2: AMS Duplex mode 0: Not selected 1: Book 2: Double-sided/Single-sided 4: Double-sided/Duplex copying 8: Single-sided/Duplex copying Unused Image shift 0: Unused 1: Book 2: Left 4: Right Editing 0: Unused 1: Masking 2: Trimming 3: Mirror image 4: Negative/Positive Reversal Edge erase/Dual-page 0: Unused 1: Edge erase 2: Dual-page 3: Edge erase & Dual-page Unused Function 0: Unused 1: Copying 2: FAX/Internet FAX transmission 3: FAX/Internet FAX/E-mail reception printing 4: Unused 5: Printing/List print 6: Scan/E-mail transmission Primary scanning reproduction ratio (Display in hexadecimal) (Mx256)+(Mx16)+M Secondary scanning reproduction ratio (Display in hexadecimal) (Nx256)+(Nx16)+N Mode 0: Unused 1: Unused 2: Black

D E F

G H I J K L

MMM NNN O

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 22 07/11

2.2

Self-diagnosis ModesContents All LEDs on the control panel are lit, and all the LCD pixels blink. Checks the status of input/output signals. Outputs the test patterns. Adjusts various items. Sets various items. Prints out the data lists of the codes 05 and 08, PM support mode and pixel counter. Clears each counter. Performs updating of the system firmware. For exit [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON Display 100% C A4 TEST MODE 100% P A4 TEST PRINT 100% A A4 TEST MODE 100% D TEST MOD 100% UA A4 LIST PRINT 100% K TEST MODE -

Mode Control panel check mode Test mode

For start [0]+[1]+ [POWER] [0]+[3]+ [POWER] Test print [0]+[4]+ mode [POWER] Adjustment [0]+[5]+ mode [POWER] Setting mode [0]+[8]+ [POWER] List print mode [9]+[START] +[POWER] PM support mode Firmware update mode [6]+[START] +[POWER] [8]+[9]+ [POWER]

2

Notes: 1. To enter the desired mode, turn ON the power while two digital keys designated to each mode (e.g. [0] and [5]) are pressed simultaneously. 2. When the optional FAX unit is installed, Faxes received automatically during the self-diagnosis mode may not be printed out. Be sure to disconnect the modular code from the line connectors (LINE1, LINE2) of the equipment before starting the self-diagnosis mode. Also, be sure to finish the self-diagnosis mode by turning the power OFF and back ON before connect- ing the modular code. Control panel check mode (01):[0][1] [POWER] LED lit/ LCD blinking [START] [START] (Button check) [POWER] OFF/ON (Exit)

Notes: 1. A mode can be canceled by [POWER] OFF/ON when the LED is lit and the LCD is blinking. 2. Button Check Buttons with LED (Press to turn OFF the LED.) Buttons without LED (Press to display the message on the control panel.) Button on touch panel (Press to display the screen on the control panel at power-ON.) Test mode (03): Refer to P. 2-25 "2.2.1 Input check (Test mode 03) (e-STUDIO200L/230/230L/ 280)"/ P. 2-32 "2.2.2 Input check (Test mode 03) (e-STUDIO202L/203L/232/233/282/283)" and P. 2-40 "2.2.3 Output check (test mode 03)". Test print mode (04): Refer to P. 2-43 "2.2.4 Test print mode (test mode 04)". Adjustment mode (05): Refer to P. 2-44 "2.2.5 Adjustment mode (05) (e-STUDIO200L/230/230L/ 280)"/ P. 2-64 "2.2.6 Adjustment mode (05) (e-STUDIO202L/203L/232/233/282/283)". Setting mode (08): Refer to P. 2-84 "2.2.7 Setting mode (08) (e-STUDIO200L/230/230L/280)"/ P. 2-153 "2.2.8 Setting mode (08) (e-STUDIO202L/203L/232/233/282/283)".e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 23 07/11

List print mode (9S): The procedure varies depending on the code.(Code) [START] [Digital keys] 101: Adjustment mode (05) Key in the first 102: Setting mode (08) code to be printed [START] [Digital keys] Key in the last code to be printed [START] List starts to be printed [POWER] OFF/ON (Exit)

[9][START] [POWER]

(Code) 103: PM support mode 104: Stored information of pixel counter (toner cartridge reference) 105: Stored information of pixel counter (service technician reference) 106: Error history

PM support mode (6S):[6][START] [POWER] (Code) 1: Auto-toner adjustment 2: PM Support Screen [START] (Operation started) [POWER] OFF/ON (Exit)

Firmware update mode (89): Refer to 6. FIRMWARE UPDATING.[POWER] ON

Normal [0][1] Control panel check mode [0][3]

[0][4] Test print mode

[0][5] Adjustment mode

[0][8] Setting mode

[9][START] List print mode

[6][START] PM support mode

[8][9]

Warming up

Test mode

Firmware update mode

Ready

[POWER] OFF *1 To user

State transition diagram of self-diagnosis modesFig. 2-1

*1 Turn OFF the power after using the self-diagnosis modes, and leave the equipment to the user.

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 24

2.2.1

Input check (Test mode 03) (e-STUDIO200L/230/230L/280)

The status of each input signal can be checked by pressing the [FAX] button, and the digital keys in the test mode (03). [0][3] [POWER] [START] [FAX] [Digital keys] [CLEAR] (LCD ON) [POWER] OFF/ON (Exit)

2

Note: Initialization is performed before the equipment enters the test mode.

Fig. 2-2 Example of display during input check

Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed in the following pages.

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 25 10/06

[FAX] button: OFF ([FAX] LED: OFF)Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. A B C D E F G H A B C [2] D E F G H A B C D E F G H A B C D E F G H LCF connection Bypass unit connection Bypass paper sensor ADU connection ADU opening/closing switch ADU exit sensor ADU entrance sensor PFP upper drawer detection switch PFP upper drawer paper stock sensor PFP upper drawer feed sensor PFP connection PFP side cover opening/closing switch PFP upper drawer empty sensor PFP upper drawer tray-up sensor LCF tray bottom sensor LCF standby side paper mis-stacking sensor Not connected Not connected No paper Not connected ADU opened Paper present Paper present Drawer not installed Paper almost empty Paper present Not connected Cover opened No paper Tray at upper limit position Tray at bottom position e.g. Connected Connected Paper present Connected ADU closed No paper No paper Drawer present Paper present No paper Connected Cover closed Paper present Other than upper limit position Other than bottom position Incorrect stacking Drawer present Paper present Drawer present Paper present No paper Normal rotation Paper present Other than upper limit position

[1]

[3]

[4]

Correct stacking LCF drawer detection switch Drawer not installed LCF feed side paper stock sensor Paper almost empty PFP lower drawer detection sensor Drawer not installed PFP lower drawer paper stock sensor Paper almost empty PFP lower drawer feed sensor Paper present PFP motor rotation status (Motor is rotating at output mode Abnormal rota(03)) tion PFP lower drawer empty sensor No paper PFP lower drawer tray-up sensor Tray at upper limit position

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 26 05/12

Digital key

Button

Items to check

Contents Highlighted Normal disdisplay play e.g. e.g. Other than home position Other than stop position Paper present Cover opened Normal rotation Other than upper limit position Paper present No paper No paper Paper present Other than upper limit position No paper Paper present Other than upper limit position -

A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H

LCF end fence home position sensor

[5]

Fence home position LCF end fence stop position sensor Fence stop position LCF standby side empty sensor No paper LCF side cover opening/closing switch Cover closed LCF motor rotation status (Motor is rotating at output mode Abnormal rota(03)) tion LCF tray-up sensor Tray at upper limit position LCF feed sensor LCF feed side empty sensor 1st transport sensor Upper drawer empty sensor Upper drawer tray-up sensor 2nd transport sensor Lower drawer empty sensor Lower drawer tray-up sensor Bypass feed paper width sensor-2 Bypass feed paper width sensor-1 Bypass feed paper width sensor-0 Upper drawer detection switch Upper drawer paper stock sensor No paper Paper present Paper present No paper Tray at upper limit position Paper present No paper Tray at upper limit position

2

[6]

[7]

[8]

[9]

Refer to table 1 Refer to table 1 Refer to table 1 Drawer not Drawer installed present Paper almost Paper present empty -

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 27 05/11

Digital key

Button

Items to check

Contents Highlighted Normal disdisplay play e.g. e.g. Drawer present Paper present Drawer not installed Paper almost empty -

A B C D [0] E F G H

Lower drawer detection switch Lower drawer paper stock sensor -

Table 1. Relation between the status of the bypass paper width sensor and paper size (width).Bypass paper-width sensor 2 1 1 1 1 0 0 0 0 1 1 1 0 0 1 1 0 0 0 1 0 1 0 1 0 1 0 Paper-width size A3/A4 B5-R A5-R A3/A4 Card size A4-R/A5 B6-R B4-R/B5

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 28 05/11

[FAX] button: ON ([FAX] LED: ON)Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. A B C D E F G H A B C D E F G H A B C 24 V power supply IPC board connection Power ON Not connected Abnormal rotation Lock OFF Paper present Paper present Not connected Cover opened Cover opened Cover opened Abnormal rotation Not connected Paper full e.g. Power OFF Connected Normal rotation Unlock ON No paper No paper Connected Cover closed Cover closed Cover closed Normal rotation Connected Paper not full Other than home position Fuser unit not installed Paper present Cover closed Cover closed Cover closed Paper full Paper not full Paper not full Paper present No paper No paper Paper present Abnormal

2

[1]

[2]

D E F [3]

G

H

[4]

A B C D E F G H

Polygonal motor rotation status (Motor is rotating at Output Mode (03)) Auger lock switch Toner cartridge installation switch Registration sensor Exit sensor Auto-toner sensor connection Front cover opening/closing switch Side cover opening/closing sensor Transfer cover opening/closing switch Main motor rotation status (Motor is rotating at Output Mode (03)) Key copy counter connection Job Separator upper stack sensor (When Job Separator is installed) Offset Tray separate sensor (When Offset Tray is installed) Separator at home position Fuser unit connection Fuser unit installed Bridge unit transport sensor-2 (When bridge unit is No paper installed) Bridge unit cover opening/closing detection switch Cover opened (When Bridge unit is installed) Job Separator cover switch (When Job Separator is Cover opened installed) Offset Tray cover switch (When Offset Tray is installed) Cover opened Bridge unit paper full detection sensor Paper not full (When bridge unit is installed) Job Separator lower stack sensor Paper full (When Job Separator is installed) Offset Tray stack sensor (When Offset Tray is installed) Paper full Bridge unit transport sensor-1 (When bridge unit is No paper installed) Job Separator feed sensor (When Job Separator is Paper present installed) Offset Tray feed sensor (When Offset Tray is installed) Paper present Bypass feed sensor No paper High-voltage power supply abnormality (shutdown) detec- Normal tion

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 29 05/11

Digital key

Button

Items to check

Contents Highlighted Normal disdisplay play e.g. e.g. Not connected Platen cover closed Other than home position Original present Original present Original present Original present Original present No original No original Cover closed RADF closed No original No original No original No original No original No original No original No original RADF connected Platen cover opened Carriage at home position No original No original No original No original No original Original present Original present Cover opened RADF opened Original present Original present Original present Original present Original present Original present Original present Original present

[5]

A B C D E F G H A B C D

RADF connection Platen sensor Carriage home position sensor APS sensor (APS-R) APS sensor (APS-C) APS sensor (APS-3) APS sensor (APS-2) APS sensor (APS-1) RADF tray sensor RADF empty sensor RADF jam access cover switch RADF opening/closing sensor RADF exit sensor RADF reverse sensor RADF read sensor RADF registration sensor RADF original length sensor RADF original width sensor-1 RADF original width sensor-2 RADF original width sensor-3

[6]

E F G H A B C D E F G H A B C D E

[7]

[8]

F G H

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 30 05/11

Digital key

Button

Items to check

Contents Highlighted Normal disdisplay play e.g. e.g. Refer to table 2 Refer to table 2 Refer to table 2 Connectable Connectable Connectable Connectable Not connectable Not connectable Not connectable Not connectable -

A B C [9] D E F G H A B C [0] D E F G H

Bridge unit/Job Separator/Offset Tray connection detection3 Bridge unit/Job Separator/Offset Tray connection detection2 Bridge unit/Job Separator/Offset Tray connection detection1 Dongle (for Printer/Scanner kit (GM-2020 or 2030)) Dongle (for Printer kit (GM-1020 or 1030)) Dongle (for Scanner upgrade kit (GM-3020 or 3030)) Dongles for other equipments/Other USB devices -

2

Table 2. Connecting status of additional options at inner area of the equipmentBridge unit/Job Separator/Offset Tray connection detection-3 Bridge unit/Job Separator/Offset Tray connection detection-2 Bridge unit/Job Separator/Offset Tray connection detection-1 Bridge unit Normal display Highlighting display Normal display Job Separator Highlighting display Highlighting display Normal display Offset Tray Highlighting display Normal display Normal display None Highlighting display Highlighting display Highlighting display

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 31 05/11

2.2.2

Input check (Test mode 03) (e-STUDIO202L/203L/232/233/282/283)

The status of each input signal can be checked by pressing the [FAX] button, and the digital keys in the test mode (03). [0][3] [POWER] [START] [FAX] [Digital keys] [CLEAR] (LCD ON) [POWER] OFF/ON (Exit)

Note: Initialization is performed before the equipment enters the test mode.

Fig. 2-3 Example of display during input check

Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed in the following pages.

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 32 07/11

[FAX] button: OFF ([FAX] LED: OFF)Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. A B C D E F G H A B C [2] D E F G H A B C D E F G H A B C D E F G H LCF connection Bypass unit connection Bypass paper sensor ADU connection ADU opening/closing switch ADU exit sensor ADU entrance sensor PFP upper drawer detection switch PFP upper drawer paper stock sensor PFP upper drawer feed sensor PFP connection PFP side cover opening/closing switch PFP upper drawer empty sensor PFP upper drawer tray-up sensor LCF tray bottom sensor LCF standby side paper mis-stacking sensor Not connected Not connected No paper Not connected ADU opened Paper present Paper present Drawer not installed Paper almost empty Paper present Not connected Cover opened No paper Tray at upper limit position Tray at bottom position e.g. Connected Connected Paper present Connected ADU closed No paper No paper Drawer present Paper present No paper Connected Cover closed Paper present Other than upper limit position Other than bottom position Incorrect stacking Drawer present Paper present Drawer present Paper present No paper Normal rotation Paper present Other than upper limit position

2

[1]

[3]

[4]

Correct stacking LCF drawer detection switch Drawer not installed LCF feed side paper stock sensor Paper almost empty PFP lower drawer detection sensor Drawer not installed PFP lower drawer paper stock sensor Paper almost empty PFP lower drawer feed sensor Paper present PFP motor rotation status (Motor is rotating at output mode Abnormal rota(03)) tion PFP lower drawer empty sensor No paper PFP lower drawer tray-up sensor Tray at upper limit position

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 33 05/11

Digital key

Button

Items to check

Contents Highlighted Normal disdisplay play e.g. e.g. Other than home position Other than stop position Paper present Cover opened Normal rotation Other than upper limit position Paper present No paper No paper Paper present Other than upper limit position No paper Paper present Other than upper limit position -

A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H

LCF end fence home position sensor

[5]

Fence home position LCF end fence stop position sensor Fence stop position LCF standby side empty sensor No paper LCF side cover opening/closing switch Cover closed LCF motor rotation status (Motor is rotating at output mode Abnormal rota(03)) tion LCF tray-up sensor Tray at upper limit position LCF feed sensor LCF feed side empty sensor 1st transport sensor Upper drawer empty sensor Upper drawer tray-up sensor 2nd transport sensor Lower drawer empty sensor Lower drawer tray-up sensor Bypass feed paper width sensor-2 Bypass feed paper width sensor-1 Bypass feed paper width sensor-0 Upper drawer detection switch Upper drawer paper stock sensor No paper Paper present Paper present No paper Tray at upper limit position Paper present No paper Tray at upper limit position

[6]

[7]

[8]

[9]

Refer to table 1 Refer to table 1 Refer to table 1 Drawer not Drawer installed present Paper almost Paper present empty -

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 34 05/11

Digital key

Button

Items to check

Contents Highlighted Normal disdisplay play e.g. e.g. Drawer present Paper present Drawer not installed Paper almost empty -

A B C D [0] E F G H

Lower drawer detection switch Lower drawer paper stock sensor -

2

Table 1. Relation between the status of the bypass paper width sensor and paper size (width).Bypass paper-width sensor 2 1 1 1 1 0 0 0 0 1 1 1 0 0 1 1 0 0 0 1 0 1 0 1 0 1 0 Paper-width size A3/A4 B5-R A5-R A3/A4 Card size A4-R/A5 B6-R B4-R/B5

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 35 05/11

[FAX] button: ON ([FAX] LED: ON)Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. A B C D E F G H A B C D E F G H A B C 24 V power supply IPC board connection Power ON Not connected Abnormal rotation Lock OFF Paper present Paper present Not connected Cover opened Cover opened Cover opened Abnormal rotation Not connected Paper full e.g. Power OFF Connected Normal rotation Unlock ON No paper No paper Connected Cover closed Cover closed Cover closed Normal rotation Connected Paper not full Other than home position Fuser unit not installed Paper present Cover closed Cover closed Cover closed Paper full Paper not full Paper not full Paper present No paper No paper Paper present Abnormal

[1]

[2]

D E F [3]

G

H

[4]

A B C D E F G H

Polygonal motor rotation status (Motor is rotating at Output Mode (03)) Auger lock switch Toner cartridge installation switch Registration sensor Exit sensor Auto-toner sensor connection Front cover opening/closing switch Side cover opening/closing sensor Transfer cover opening/closing switch Main motor rotation status (Motor is rotating at Output Mode (03)) Key copy counter connection Job Separator upper stack sensor (When Job Separator is installed) Offset Tray separate sensor (When Offset Tray is installed) Separator at home position Fuser unit connection Fuser unit installed Bridge unit transport sensor-2 (When bridge unit is No paper installed) Bridge unit cover opening/closing detection switch Cover opened (When Bridge unit is installed) Job Separator cover switch (When Job Separator is Cover opened installed) Offset Tray cover switch (When Offset Tray is installed) Cover opened Bridge unit paper full detection sensor Paper not full (When bridge unit is installed) Job Separator lower stack sensor Paper full (When Job Separator is installed) Offset Tray stack sensor (When Offset Tray is installed) Paper full Bridge unit transport sensor-1 (When bridge unit is No paper installed) Job Separator feed sensor (When Job Separator is Paper present installed) Offset Tray feed sensor (When Offset Tray is installed) Paper present Bypass feed sensor No paper High-voltage power supply abnormality (shutdown) detec- Normal tion

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 36 05/11

Digital key

Button

Items to check

Contents Highlighted Normal disdisplay play e.g. e.g. Not connected Platen cover closed Other than home position Original present Original present Original present Original present Original present No original No original Cover closed RADF closed No original No original No original No original ON (L) ON (L) ON (L) No original No original No original RADF connected Platen cover opened Carriage at home position No original No original No original No original No original Original present Original present Cover opened RADF opened Original present Original present Original present Original present OFF (H) OFF (H) OFF (H) Original present Original present Original present -

[5]

A B C D E F G H A B C D

RADF connection Platen sensor Carriage home position sensor APS sensor (APS-R) APS sensor (APS-C) APS sensor (APS-3) APS sensor (APS-2) APS sensor (APS-1) [RADF] Original tray sensor [RADF] Original empty sensor [RADF] Jam access cover sensor [RADF] RADF opening/closing sensor [RADF] Original exit/reverse sensor [RADF] Original intermediate transport sensor [RADF] Read sensor [RADF] Original registration sensor [RADF] Original tray width sensor (TWID0S) (Refer to table3) [RADF] Original tray width sensor (TWID1S) (Refer to table3) [RADF] Original tray width sensor (TWID2S) (Refer to table3) [RADF] Original length detection sensor [RADF] Original width detection sensor-1 [RADF] Original width detection sensor-2 -

2

[6]

E F G H A B C D E F G H A B C

[7]

[8]

D E F G H

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 37 08/04

Digital key

Button

Items to check

Contents Highlighted Normal disdisplay play e.g. e.g. Refer to table 2 Refer to table 2 Refer to table 2 Connectable Connectable Connectable Connectable Not connectable Not connectable Not connectable Not connectable -

A B C [9] D E F G H A B C [0] D E F G H

Bridge unit/Job Separator/Offset Tray connection detection3 Bridge unit/Job Separator/Offset Tray connection detection2 Bridge unit/Job Separator/Offset Tray connection detection1 Dongle (for Printer/Scanner kit (GM-2020 or 2030)) Dongle (for Printer kit (GM-1020 or 1030)) Dongle (for Scanner upgrade kit (GM-3020 or 3030)) Dongles for other equipments/Other USB devices -

Table 2. Connecting status of additional options at inner area of the equipmentBridge unit/Job Separator/Offset Tray connection detection-3 Bridge unit/Job Separator/Offset Tray connection detection-2 Bridge unit/Job Separator/Offset Tray connection detection-1 Bridge unit Normal display Highlighting display Normal display Job Separator Highlighting display Highlighting display Normal display Offset Tray Highlighting display Normal display Normal display None Highlighting display Highlighting display Highlighting display

Table 3. Relation between the status of the original tray width sensor and paper size (width).Original tray width sensor TWID2S H H H L L L L TWID1S H H L H H L L TWID0S H L H H L H L Paper width size (LT series) LD/LT ST-R LD/LT 8.5" x 8.5" / LT-R / LG / 13" LG COMPUTER Paper width size (A4 series) A3/A4 B5-R A5-R A3/A4 A4-R/FOLIO B4/B5

H (= high level): Open L (= low level): Short

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 38 08/04

[FAX] button: OFF/ [COPY] button: ON ([FAX] LED: OFF/ [COPY] LED: ON)Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. A B C [0] D E F G H Dongle (for Printer/Scanner kit (GM-2070 or 2080U)) Connected Dongle (for Printer kit (GM-1070, 1071, 1080U or 1081U)) Connected Dongle (for Scanner kit (GM-4070 or 4080U)) Connected Dongles for other equipments/Other USB devices Connected Judgement for acceptable USB storage device (*1) Connectable Connectable Connectable Connectable Acceptable e.g. Not connectable Not connectable Not connectable Not connectable Not acceptable -

2

*1 Be sure to install the USB storage device to the equipment and check if the device can be used with this code. Be sure to turn OFF the write protection (the function to prevent data from erasure by the accidental recording or deleting) of the USB storage device before performing the check, otherwise this code cannot be used. It may take some time (2 sec. to 10 sec.) before this check is completed depending on the USB storage device.

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 39 07/11

2.2.3

Output check (test mode 03)

Status of the output signals can be checked by keying in the following codes in the test mode 03. Procedure 1[0][3] [POWER] (Code) [START] Operation ON Stop code [START] Operation OFF [POWER] OFF/ON (Exit)

Procedure 2[0][3] [POWER] (Code) [START] Operation One direction [CLEAR] Test mode standby [POWER] OFF/ON (Exit)

Procedure 3[0][3] [POWER] Operation ON Operation OFF Test mode standby [POWER] OFF/ON (Exit)

(Code)

[START]

[START]

[CLEAR]

Procedure 4[0][3] [POWER] (Code) [START] [POWER] OFF

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 40

Code 101 102 103 108 109 110 118 120 121 122 177 201 202 203 204 205 206 207 208 209 210 217 218 222 225 226 228 232 234 235 236 237 242 243 248 249 252 253 255 256 261 264 265 267

Function Code Function Main motor ON (operational without 151 Code No. 101 function OFF developer unit) Toner motor ON (normal rotation) 152 Code No. 102 function OFF Polygonal motor ON (600 dpi) 153 Code No. 103 function OFF Registration clutch ON 158 Code No. 108 function OFF PFP motor ON 159 Code No. 109 function OFF ADU motor ON (low speed) 160 Code No. 110 function OFF Laser ON 168 Code No. 118 function OFF Exit motor ON (normal rotation) 170 Code No. 120 function OFF Exit motor ON (reverse rotation) 171 Code No. 121 function OFF LCF motor ON 172 Code No. 122 function OFF Offset Tray motor ON (reciprocating movement) Upper drawer feed clutch ON/OFF Lower drawer feed clutch ON/OFF Upper transport clutch ON/OFF Bypass feed clutch ON/OFF Middle transport clutch ON/OFF LCF pickup solenoid ON/OFF LCF end fence reciprocating movement LCF end fence motor ON/OFF LCF feed clutch ON/OFF LCF transport clutch ON/OFF Lower transport clutch ON/OFF Key copy counter count up ADU clutch ON/OFF PFP transport clutch ON/OFF PFP upper drawer feed clutch ON/OFF PFP lower drawer feed clutch ON/OFF Bridge unit gate solenoid ON/OFF Bypass pickup solenoid ON/OFF Discharge LED ON/OFF Exhaust fan ON/OFF (low speed) Exhaust fan ON/OFF (high speed) Upper drawer tray-up motor ON (tray up) Lower drawer tray-up motor ON (tray up) Developer bias [+DC] ON/OFF Developer bias [-DC] ON/OFF Main charger ON/OFF Separation bias ON/OFF Transfer guide bias ON/OFF Transfer transformer ON/OFF Scan motor ON (Automatically stops at limit position; speed can be changed with the [ZOOM] button SLG board cooling fan 1 ON/OFF SLG board cooling fan 2 ON/OFF Scanner exposure lamp ON/OFF

Procedure 1 1 1 1 1 1 1 1 1 1 2 3 3 3 3 3 3 2 3 3 3 3 2 3 3 3 3 3 3 3 3 3 2 2 3 3 3 3 3 3 2 3 3 3

2

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 41 05/11

Code 271 278 280 281 282 283 284 285 289 290 294 295 297 410 411

Function LCF tray-up motor (up/down) PFP upper drawer tray-up motor ON (tray up) PFP lower drawer tray-up motor ON (tray up) RADF feed motor ON/OFF (normal rotation) : MR-3016 RADF original feed motor ON/OFF (normal rotation) : MR-3020 RADF feed motor ON/OFF (reverse rotation) : MR-3016 RADF original feed motor ON/OFF (reverse rotation) : MR-3020 RADF read motor ON/OFF (normal rotation) RADF reverse motor ON/OFF (normal rotation) : MR-3016 RADF original exit/reverse motor ON/OFF (normal rotation) : MR-3020 RADF reverse motor ON/OFF (reverse rotation) : MR-3016 RADF original exit/reverse motor ON/OFF (reverse rotation) : MR-3020 Internal cooling fan 1 ON/OFF (high speed) Internal cooling fan 1 ON/OFF (low speed) RADF reverse solenoid ON/OFF : MR-3016 RADF gate solenoid ON/OFF : MR-3020 Power OFF mode (for 200 V series) RADF fan motor ON/OFF Internal cooling fan 2 ON/OFF (low speed) Internal cooling fan 2 ON/OFF (high speed)

Procedure 2 2 2 3 3 3 3 3 3 3 3 4 3 3 3

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 42 08/04

2.2.4

Test print mode (test mode 04)

The embedded test pattern can be printed out by keying in the following codes in the test print mode (04). [0][4] [POWER]

2(Code) [START] Operation Continuous Test Printing [CLEAR] [POWER] OFF/ON (Exit)

Notes: 1. When an error occurs, it is indicated on the panel, but the recovery operation is not performed. Turn OFF the power and then back ON to clear the error. 2. During test printing, the [CLEAR] button is disabled when Wait adding toner is displayed.Code 111 113 142 Types of test pattern Primary scanning direction 33 gradation steps Secondary scanning direction 33 gradation steps Grid pattern Remarks Error diffusion Error diffusion Pattern width: 2 dots, Pitch: 10 mm

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 43

2.2.5

Adjustment mode (05) (e-STUDIO200L/230/230L/280)

Items in the adjustment mode list in the following pages can be corrected or changed in the adjust- ment mode (05). Turn ON the power with pressing the digital keys [0] and [5] simultaneously in order to enter this mode. Procedure 1[0][5] [POWER] [Digital key] *[FUNCTION CLEAR] (Key in a value) [CLEAR] [ENTER] or [INTERRUPT] ([FAX]) (Test copy) [POWER] OFF/ON (Exit)

[Digital key] (Code)

[START] [CANCEL]

(Stores value in RAM) *Press [FUNCTION CLEAR] to enter minus (-). (Corrects value)

Procedure 2

[0][5] [POWER]

(Code)

[START]

(

Value displayed

)

[ENTER] or [INTERRUPT]

([FAX]) (Test copy)

(Value unchangeable)

[POWER] OFF/ON (Exit)

Procedure 3[0][5] [POWER] [UP] or [DOWN] (Adjust a value) [ENTER] ([FAX]) or (Test copy) [INTERRUPT] (Stores value in RAM) [POWER] OFF/ON (Exit)

[Digital key] (Code)

[START] [CANCEL]

[CLEAR] (Corrects value)

Procedure 4[CANCEL][0][5] [POWER ]

[START ][Digital key] (Code) [START ] [Digital key] (Sub code) [Digital key] [START] *[FUNCTION CLEAR] (Key in a value)

[ENTER] or [INTERRUPT]

([FAX]) (Test copy)

[POWER] OFF/ON (Exit)

[CLEAR] (Corrects value)

(

Stores value in RAM

)

[CLEAR] (Corrects value) *Press [FUNCTION CLEAR] to enter minus (-).

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

2 - 44

10/06

Procedure 6[0][5] [POWER] [Digital key] (Code) Automatic ( adjustment ) ([FAX]) (Test copy) [POWER]OFF/ON (Exit)

[START]

*[CANCEL] or [CLEAR]

*

When the automatic adjustment ends abnormally, error message is displayed.

2

Procedure 7[CANCEL] [0][5] [POWER] [Digital key] (Code) [START] Automatic ( adjustment )

(

[ENTER] Stores value in RAM

)

([FAX]) (Test copy)

*[CANCEL] or [CLEAR]

[POWER] OFF/ON (Exit)

*

When the automatic adjustment ends abnormally, error message is displayed.

Procedure 10[0][5] [POWER] [Digital key] (Code) [Digital key] (Sub code) Value ( displayed ) [POWER] OFF/ON (Exit)

[START]

[START]

[START]

[SET] or [INTERRUPT] (Value unchangeable)

Procedure 17[CANCEL] or [CLEAR] [0][5] [POWER ] [Digital key] (Code) [START]

(

Automatic adjustment

)

Manual adjustment

(

[UP] or [DOWN]

[ENTER] or [INTERRUPT] value (Stores in RAM )

(Adjust a value)

)

([FAX]) (Test copy)

[POWER] OFF/ON (Exit)

[ENTER] [UP] or or [DOWN] (Adjust [INTERRUPT] a value) Stores value in RAM [CANCEL] or [CLEAR]

(

)

*

When the storing is not performed within 2 minutes after pressing the [START] button at the manual adjustment, the automatic adjustment starts automatically.

Note: The fuser roller temperature control at the adjustment mode is different from that at the normal state. Therefore, the problem of fusing efficiency may be occurred in the test copy at the adjustment mode. In that case, turn ON the power normally, leave the equipment for approx. 3 minutes after it has become ready state and then start up the adjustment mode again.

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2 - 45

Test print pattern in Adjustment Mode (05) Operation: One test print is printed out when the [FAX] button is pressed after the code is keyed in at Standby Screen.Code 1 3 Types of test pattern Grid pattern Grid pattern (Duplex printing) Remarks Refer to 3.2.3 Printer related adjustment Refer to 3.2.3 Printer related adjustment

e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved

Notes: The digit after the hyphen in Code of the following table is a sub code. In RAM, the NVRAM of the board in which the data of each code is stored is indicated. M stands for the LGC board and SYS stands for the SYS board.Adjustment mode (05) Default Func- Automatic adjustment of ALL As the value increases, 17 auto-toner sensor the sensor output (Fuser heater ON) increases correspondingly. The value starts changing approx. 2 minutes after this adjustment was started and is automatically set in the range of 2.35 to 2.45 V. * Selection is disable when developer unit is not installed. (Chap. 3.1) Correction of auto-toner ALL 164 M Corrects the control 3 sensor value of the auto-toner (Fuser heater ON) sensor setup in 05-200. * Selection is disable when developer unit is not installed. Developer bias DC output ALL 135 M As the value increases, 3 adjustment the transformer output increases correspondMain charger grid bias out- ALL 90 M 3 ingly. Remove the develput adjustment oper unit and install the Transfer transformer DC ALL 165 M 3 adjustment jig to make output adjustment (H) adjustment. Transfer transformer DC ALL 179 M 3 (Chap. 3.6) output adjustment (C) Transfer transformer DC ALL 126 M 3 output adjustment (L) Separation transformer DC ALL 64 M 3 output adjustment (H) Separation transformer DC ALL 65 M 3 output adjustment (C) Separation transformer DC ALL 46 M 3 output adjustment (L) Forced performing of idling ALL M Perform this adjustment 6 for toner recycle before the replacement of the developer material. (The toner is forcibly removed from the cleaner.) Laser power adjustment ALL 63 M When the value 3 increases, the laser output increases correspondingly. Image location adjustment ALL 125 SYS When the value 1 of secondary scanning increases by 1, the direction image shifts by approx. (scanner section) 0.137 mm toward the trailing edge of the paper.e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283 ERROR CODE AND SELF-DIAGNOSTIC MODE

Code 200

Classification Developer

2

201