ESTABLISHING A REALTIONSHIPBY: WAHYUNY LANGELO, M.Kes

Objectives Once you have completed this lesson, youll be able to introduce yourself to patients

Do you think we need to greet the patient is important?? Why??

Do you think introduce yourself to patient is important?? Why??

Notes Mr dipakai untuk menyapa orang laki2 dewasa, dipakai bersama nama keluarga. Example: Mr. James Brown or Mr. Brown not Mr.James

Sir bentuk sapaan yang umum, untuk pria dewasa yang namanya belum diketahui

Mrs untuk menyapa wanita yang sudah menikah. Example : Mrs. SmithMiss dipakai untuk menyapawanita yang belum menikah, bisa juga dipakai dengan atau tanpa nama. Example: This is Miss WilkersonMaam digunakan tanapa menggunakan nama sebagai tanda rasa hormat. Example: can I help you maam?

Step 1Greetings Hello Good .. Mr./Miss/MrsMorning (until 12 mid day)Afternoon (until dark, 5 to 6 pm)Evening (after dark)

Step 2Introducing oneself and initial nursing intervention

Im ..(your name)I will take care of you today

Step 3Addresing someoneHow can I address you?Is it Miss or Mrs..?May I address you with..?

ResponsePlease address me with (Miss, Mrs)Call meYou may address meWhy dont you call me

Step 4Pre-closingNow, I need to visit other patientsIf you need (anything/help/something/assistance) please just press the call button, a nurse will help you.

Let us practice

Introduce your partner to other participantslet me introduce my friend to you. Her/his name is.,his/her hobby is..she/he is from..she/he lives inshe/has lived there forshe/he studied Nursing atshe/he is married/single. She/he has studied/worked here for..she/he works inward/department/unit.

Other expressions1. use the expressions when introducing other persons may I introduce you to (name)This is..(name)Let me introduce you to + (name, my friend/sister/husband)

2. other ExpressionsHow do you do?Pleased to meet you.Its nice to meet youIm glad to meet youHow are you (today, Mr/Ms)?

Conclusions Greet your patientIntroduce your selfAsk how to address your patientTell him/her if she/he needs a help just press the call button

Nurse: (1).Mrs. Wills: Good Morning, nurse.Nurse: (2).Mrs. Wills : Not very well I thinkNurse : Im Nurse., (3). your name is written here Mrs.Wills (4)..Mrs. Wills: Please Call me Mrs.WillsNurse: (5)...Mrs. Wills: OK, Thank you, nurse.Nurse: (6)..Mrs. Wills: see you.GOOD MORNINGHOW ARE YOU THIS MORNING?I WILL TAKE CARE OF YOU TODAYHOW CAN I ADDRESS YOU?Mrs. Wills, if you need my assistance, please just press the call button , I will help youNow, its time for me to visit other patients seeyou

Thank You.