EStablishing Strategic Pay Plans & Labor Relations

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    HUMAN RESO

    MANAGEME

    Establishing Strategic Pay Plans

    Labor relations & CollectiveBargaining

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    Why do Workers Organize; what do unions want

    The urge to unionize often boils down to the belief on the part of the employees that it i

    that they can protect themselves from unilateral management whims.

    Low morale, fear of job loss & arbitrary management actions help foster unionizatio

    employer unfairness and the unionspower are important

    Unions have two sets of aims. (i) Union Security (ii) improved wages, hours, work

    benefits for their members

    Union Security

    Union seek security for themselves. They fight hard to uphold their right to represent a firm

    the exclusive bargaining agent for all employees in the unit

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    Types of Union Security

    Closed Shop

    Form of union security in which the company can hire only union membeunder the Right to Work Act* (used to describe statutory or constitutional provisrequirement of union membership for employment, it doesnt outlaw unions but does

    of union security)

    Agency ShopA form of union security in which employees who do not belong to the unio

    dues on the assumption that union efforts benefit all workers

    Preferential ShopUnion members get preference in hiring but the employer can still hire

    Union Shopa form of union security in which the company can hire non union people, bu

    union after a prescribed period of time and pay dues or they may get fired

    Maintenance of membership arrangement Employees do not have to belong to the

    maintain membership in the union for the contract period. These account for about 4% of u

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    The Collective Bargaining Process

    When and if the union becomes your employees representative, a day is set for managem

    meet & negotiate a labor agreement. This agreement will contain specific provisions cove

    and working condition. Both management and labor are required by law to negotiate all

    good faith

    Good Faith bargaining is when both parties are making every reasonable effort to arri

    proposals are being matched with counter proposals. Good Faith does not mean that n

    come to halt

    The process of negotiating starts with both employer and unions sending a negotiating teaof negotiating occurs where both sides put their positions across and then go back, di

    stakeholders of their respective teams and try and come to compromise which is mutually

    sides work with ample sets of data to bring their points to the table

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    The Collective Bargaining ProcessTypes of bargaining

    items

    Bargaining items are of three kinds viz. Mandatory, Voluntary and illegal items

    Mandatory Items in collective bargaining are those that a party must bargain over if they

    the other party viz. pay

    Voluntary Items are those which can be introduced for a discussion only when there is joi

    discussion

    Illegal Items are those that are forbidden by law viz. Closed Shop type of union security

    of Right to work, wherein only union members have to be hired exclusively which is demembers from a statutory right

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    The Collective Bargaining ProcessBargaining Stages

    Actual bargaining goes through different stages and each stage there could be stumbling

    different types of challenges arising in the bargaining process are shared below.

    ImpasseA collective bargaining situation that occurs when the parties are not able to mo

    settlement, usually because one party is demanding more than the other will offer

    MediationIntervention in which a neutral third party tries to assist the principals in reachi

    Fact FinderA neutral party who studies the issues in a dispute and makes a public recoreasonable settlement

    ArbitrationThe most definitive type of third party intervention, in which the arbitrator usu

    to determine and dictate the settlement terms. Unlike Mediation, arbitration can guarant

    impasse.

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    STrikes

    A strike is a withdrawal of labor and there are 4 main types of strikes viz. economic, w

    Picketing

    Economic A strike that results from a failure to agree on the terms of the contract th

    benefits and other conditions of employment i.e. the second and most basic aim for formati

    Unfair Labor Practice Strikea strike aimed at protesting illegal conduct by the employer

    Wildcat StrikeAn unauthorized strike occurring during the term of a contract. Often,

    account of an unprecedented instance or incident which triggers a protest from employee u

    Sympathy StrikeA strike that takes place when one union strikes in support of the stri

    Bank strikes in India where the SBI union goes on strike when the all India banking fede

    parent union for all other nationalized banks go on strike, a sign of solidarity and a form o

    BoycottCombined refusal by employees and other interested parties to buy or use the e

    Inside Games Union efforts to convince employees to impede or disrupt production vi

    pace

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    Grievances

    The actual contract agreement may be a 20 or 30 pager document or longer which

    conditionality's and possible situations in which different types of resolutions have been ag

    Hammering out an agreement is not the last step in collective bargaining. No labor con

    contingencies, hence having a grievance handling procedure in place brings about an

    reprisal. A grievance procedure helps in implementing the contract on a day to day basis.

    Some types of grievances can turn out to be subjective and may put pressure on the sustain

    contract. Viz. Absenteeism, Insubordination, Plant rules.

    All these types of grievances may actually be a symptom to a larger underlying problem a

    the scope of these grievances and the extent at which grievances will have to be resolved w

    the kind of discussion which Unions and Employers need to work upon to help in upholding along period.

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    Unions Today & Tomorrow

    To understand union and its impact, its necessary to understand the interplay between un

    brief labor law has gone through periods of strong encouragement of unions, to modcoupled with regulation and finally to detailed regulation of internal union affairs

    The Indian labor movement is more than 150 years old. However after the first wave oliberalization in 1990, the rigid approach of unions started to change. Emerging IT / IT

    firms where labor unions are absent.

    In many ways today, Human Resource functions are playing an active role and at times aunion to circumvent and obstruct unions from forming, by fostering good values, st

    productivity and objective based appraisal mechanisms.

    In future Unions may become influential and stronger but the aggression may be replacedreforms and working in collaboration with employers instead of using the confrontationist a

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    Establishing Strategic Pay Plans

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    To establish strategic pay plans, Managers need to understand ba

    determining pay rates. Some factors determining design of any pay p

    union, company strategy and policy, equity

    Components of Employee

    Compensation

    Direct Financial Payments(wages, Salaries, incentives,

    commissions & bonuses)

    Indirect Financial Pa

    (Employer paid insura

    etc)

    Based on time Based on performance

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    Employee Compensation systems around the world operate within the

    legislations. In India, non managerial level of employees and workers in

    sector are only covered by the wage legislations. Indian Legislations enume

    Pay Commissions for Government Employees

    Minimum Wages Act of 1948

    The Payment of Wages Act of 1936

    The Equal Remuneration Act of 1976

    The Companies Act, 1956

    ESIC & EPF

    Payment of Gratuity Act

    Payment of Bonus Act

    The Working Journalists &

    Employees & Miscellaneous

    (Statutory wage board to fix s

    News paper employees

    Employee Stock Options & Em

    Scheme (Governed by SEBI)

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    Equity Theory of Motivation

    The theory postulates that people are strongly motivated to balance bet

    perceive as their inputs or contributions to their rewards. If a person perce

    tension or drive will develop in the mind and the person will be motivateeliminate the tension

    Different Forms of Equity & Methods used to

    address this Equity

    External refers to how a jobs pay rate in one

    company compares to the jobs pay rate in other

    companies

    Method: Salary Survey of other companies in theindustry

    Internal refers to how fair the jobs pay rate is

    when compared to other jobs within the company

    viz. salaries of Sale Managers to Operations

    /Productions Manager

    Method: Job Analysis & Job Evaluation

    Individual refers to the fairness

    pay as compare with what his/her

    earning for the same or comparab

    companyMethod: Performance Appraisal &

    Procedural -refers to the perceived

    processes and procedures used to m

    regarding the allocation of pay.

    Method: Communications, Grievan

    and employee participation to brin

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    How are Pay Rates Established?

    Conduct Salary Surveys for comparable jobs

    Determine the Worth of each job through job evaluation

    Group Similar Jobs into pay grades

    Price each pay grade by using Wave Curves Fine Tune Pay Rates

    Salary Survey is aimed at determining

    prevailing wage rates. Formal

    questionnaires, telephone surveys and

    newspaper ads are different sources of

    information

    Benchmark Job: A job

    the employers pay sc

    other jobs are arrange

    worth

    Job Evaluation is a systematic comparison

    done in order to determine the worth of one

    job relative to another

    Compensable Factors

    common for all kinds

    effort, responsibility an

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    Employees perception of Equity/ Inequity motivates him/her to perform well at the workplace. There are

    External, Internal, Individual & Procedural. Methods to address each of these equities range from Salary

    & Analysis, Performance Appraisal & Incentive Pay to Communications and Grievance Mechanisms to Emp

    these methods are used to establish the optimum level of Pay Rates

    Pay Rates are established using a 5 stage process viz. Salary Surveys, to Job Evaluation, Grouping Job

    each pay grade through Wave Curves and finally fine tune pay rates. Salary Surveys have already been

    Job Evaluation Methods

    Ranking MethodSimplest form of Job Evaluation that

    involves ranking each job relative to all other jobs usually

    based on overall difficulty

    Point MethodMethod in which a number of compensable

    factors are identified and then the degree to which each

    of these factors is present on the job is determined

    Factor Comparison Method A wid

    ranking jobs according to a variety of sk

    then adding up these rankings to numerical rating for each given job

    Grades A job classification system

    although grades often contain diss

    secretaries, mechanics and fire fighter

    are written based on compensab

    classification systems

    Grade Definitions- Written description of the level of say

    responsibility & knowledge required by jobs in each

    grade. Similar jobs can then be combined into grades orclasses

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    Pay Rates are established using a 5 stage process viz. Salary Surveys, to Job Evaluation,Grouping Job

    each pay grade through Wave Curvesand finally fine tune pay rates. Salary Surveys have already be

    Pay GradesA pay grade is comprised of jobs of approximately equal difficulty

    Wage CurvesShows the relationship between the value of the job and the average wage pa

    Pay RangesA series of steps or levels within a pay grade usually based upon years of

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    Pay Rates are established using a 5 stage process viz. Salary Surveys, to Job Evaluation, Grouping Job

    each pay grade through Wave Curvesand finally fine tune pay rates. Salary Surveys have already be

    Pay Grades

    A pay grade is comprised of jobs of approximately equal difficulty

    Wage Curves Shows the relationship between the value of the job and the average wage paid for this

    Pay Ranges A series of steps or levels within a pay grade usually based upon years of service

    Pricing Managerial and Professional Jobs

    Managerial pay typically consists of base pay, short term incentives, long-term incentives and e

    particularly at the top levels doesnt lend itself to job evaluation but rather to understanding the

    employersability to pay and the need to be competitive in attracting top talent

    More employers are moving from paying jobs based on their intrinsic duties towards paying jobs base

    the job requires. The main reason for doing so is to encourage employees to develop the competenc

    seamlessly from job to job.

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    Where the company pays for the employeesrange, depth and types of skills and knowledge rather th

    she holds.

    What is Competency Based Pay?

    Difference between Traditional Pay Plans and Competency Based pay plans are that traditional paypay to the worth of the job based on the job description pay here is more job oriented; whereas com

    the workerspay to his or her competencies- pay is more person oriented. Employees are paid based o

    do- even if, at the moment, they donthave to do it

    Evolving Nature of

    Compensation Planning

    Seniority Performance

    Less Emphasis on Job Duties, Narrowly

    Defined pay ranges & jobsMore Emphasis on Skill

    broader jobs and pay ran

    and regulatio

    Past

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    Broad banding Consolidating salary grades and ranges into just a few wide levels or

    contains a relatively wide range of jobs and salary levels, encouraging employees to learn n

    managing their changing roles efficiently

    Some Key concepts in Compensation Planning

    Comparable Worth The concept by which women who are usually paid less than man

    comparable roles rather then in strictly equal jobs are paid more

    Board Oversight With many stockholders concerned with excessive executive remuneratio

    executive pay has become an important issue, and boards of directors need to make suradvisors and exercise diligence and independence in formulating executive pay plans

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    THANK YOU