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Annual Report 2012-2013 East Stroudsburg University Student Activity Association, Inc.

ESU SAA Annual Report 2012 2013

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This is the 2012-2013 of the Student Activity Association, Inc., an Affiliate of East Stroudsburg University of Pennsylvania.

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Page 1: ESU SAA Annual Report 2012 2013

Annual Report

2012

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East Stroudsburg University

Student Activity Association, Inc.

Page 2: ESU SAA Annual Report 2012 2013

Responding proactively to an intensely competitive educational retail environment, we entered into a management agreement with Barnes & Noble College for the operation of the University Store

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ESU Student Activity Association, Inc. Annual Report 2012–2013

Dear Reader,It gives me great pleasure to provide you with a copy of the Student Activity As-

sociation (SAA) annual report. 2012-2013 has been a year of significant transition for our organization as changes in the business and legal landscape necessitated that we adopt new management approaches in two of our departments. Responding pro-actively to an intensely competitive educational retail environment, we entered into a management agreement with Barnes & Noble College for the operation of the Univer-sity Store. This was a hard decision given our long history as a self-operated store but a necessary one under these difficult circumstances. We also entered into a new rela-tionship with Stony Acres by virtue of a corporate merger making Stony Acres officially part of SAA. The reorganization has numerous operational and legal advantages that will enable us to manage our corporate affairs much more efficiently in the future.

As in the past, the report includes the most noteworthy accomplishments, chal-lenges, and goals of the various departments that comprise the SAA; including the University Center and Student Activities, Recreation Centers, Campus Card Services, University Store, Business Services, and now Stony Acres. I think you will agree after reading the report that we had another very productive year.

Finally, having decided to retire after 38 years of service to SAA and ESU, I want to take this opportunity to express my sincere gratitude for the wonderful opportunities afforded me over the course of my career here. It’s been an amazing journey working with so many talented and dedicated people across campus, and of course I am espe-cially grateful to the SAA employees who work so hard throughout the year to deliver such effective programs and services. Their commitment to the university communi-ty, especially our students, is truly extraordinary. I will always cherish my time at ESU.

Sincerely,

Fredric MosesExecutive Director

Major AccomplishmentsStony Acres merger – Given the significant administrative burden involved with properly managing a non-profit corporation, including the observance of corpo-rate formalities necessary to ensure legal separateness from the University, it was deemed advantageous to merge Stony Acres with the Student Activity Association. This reorganization facilitates greater operating efficiency and enables better man-agement oversight while preserving the mission of Stony Acres. There was consider-able legal work involved but the transition was seamless.

Bookstore Management – SAA entered into a management agreement with Barnes & Noble College for the operation of the University Store. This was a major un-dertaking involving a comprehensive evaluation process that culminated in a success-ful transition March 28th. Barnes & Noble has the experience, resources, and vision necessary to help us navigate the changing ways faculty and students use textbooks and other learning materials in an intensely competitive retail environment. Their

Fredric Moses, Executive Director

Page 3: ESU SAA Annual Report 2012 2013

Major Accomplishments Page 3

Click on any topic belowESU Student Activity Association, Inc. Annual Report 2012–2013

power and agility in the marketplace will enable them to deliver innovative programs to our students and faculty in the areas of customer relations, technology, marketing, and merchandising. While we will not become a Barnes & Noble Bookstore, as one might see in a shopping mall, this partnership will enable us to deliver services much more effectively and efficiently.

Stony Acres utilization – Thanks to new marketing and promotional efforts, in-cluding the use of facebook and twitter, the utilization of Stony Acres by ESU students, student organizations, and classes increased significantly over the prior year. The de-livery of some new adventure programs such as “Muddy Madness,” which we hope is becoming an annual event, have also helped to raise awareness about the facility.

Stony Acres’ 50th Anniversary Celebration – Stony Acres celebrated its 50th anniversary in September. It was a very successful event attended by students, faculty, and alumni. The ceremony included a number of speakers who provided his-torical perspectives about the property’s development since its earliest years with specific recognition for Professor Emeritus Helen Brown, its founder. Highlights of the program included the burial of a time capsule, a variety of recreational activities, and a free BBQ.

E- Card contactless technology implementation – Contactless chip cards combine the advantages of both proximity and smart cards. They are more convenient to use, more secure, more reliable, and less costly in the long term than the mag-netic stripe card we use currently. The pace of our conversion from magnetic stripe to contactless chip technology has picked up considerably in the past year with the installation of new reading devices in the University Center, Monroe Hall, and labs in the Gessner Science building. Plans are underway to convert readers in Koehler field house, WESS-FM radio station, Zimbar, and the Mattioli Recreation Center, as well as Facilities Management’s carpentry and electric shops. We are also involved in discus-sions for deployment of contactless readers in the Keystone Center.

Warrior Link/Co-curricular transcript – Warrior Link, the software plat-form that powers the co-curricular transcript and facilitates student organization management, was heavily promoted throughout the year. A variety of approaches were taken including posters, flyers and handouts done periodically through the year. Presentations were made to the Student Senate, Student Affairs staff, University Sen-ate and at the ESU Summit meetings. It was discussed with all of the student leaders attending the Student Leader Roundtables and each was given a small gift to remind them to complete their organizational profile. Currently there are more than 50 orga-nizations that have set-up profiles (including three University departments) and more than 250 individuals users registered. The Student Senate Extra-Curricular Affairs Committee has approved the use of Warrior Link as the medium to be used for the annual student organization recognition process and are developing an incentive pro-gram to get organizations to utilize and maintain their site. This should result in the registration of all student organizations.

Successful concerts – The Campus Activities Board presented two sold-out con-certs this year representing a major accomplishment for the organization and the Office of Student Activities. Each concert represented a different genre of music and allowed a broader range of students the opportunity to attend a show for which they would find the music appealing. Tremendous interest in the FUN. show demonstrated the feasibility of safely increasing the capacity of the Mattioli Recreation Center as a concert venue. The Sherman Theatre has its own unique challenges but remains a viable option when hosting concerts.

➢ Major Accomplishments➢ Stony Acres merger➢ Bookstore Management➢ Stony Acres utilization➢ Stony Acres’ 50th Anniversary Celebration➢ E- Card contactless technology

implementation➢ Warrior Link/Co-curricular transcript➢ Successful concerts➢ Keystone Center➢ Campus Wellness➢ Hurricane Sandy➢ PIRSA Fit Expo➢ Assessment goals➢ Banking arrangements➢ Athletics accounting

➢ Significant Challenges➢ Vending operations➢ Heartland/Banner Integration➢ Bookstore Management➢ Barnes & Noble Student Financial Aid

Integration➢ Memo of understanding (MOU)➢ SAA Executive Leadership➢ Student Organization Advisors’ Accountability➢ Communication➢ Recreation Fields➢ Student Leadership programs➢ Homecoming➢ Public funds

➢ Key Goals for 2013-2014➢ Awards programming➢ Web Site➢ Assessment➢ Outsourcing the Off-Campus Merchant

Program➢ Card system upgrade➢ Hire new Executive Director➢ Keystone Center management➢ Strategic Planning➢ Hire an Assistant Director of the Recreation

Center for Leagues/club sports➢ Memo of Understanding➢ Staff reorganization

➢ Retention Initiatives for 2013-2014

➢ Appendixes➢ Mattioli Recreation Center➢ University Center and Student Activities➢ Stony Acres➢ University Store➢ Business Services➢ Campus Card Services➢ SAA Organizational Chart

Page 4: ESU SAA Annual Report 2012 2013

In response to the devastation caused by Hurricane Sandy in November, re-sulting in the use of ESU’s Koehler Field House as a shel-ter for a week, the Recreation Center housed all of the programming nor-mally scheduled in the Field House and Zimbar gym

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ESU Student Activity Association, Inc. Annual Report 2012–2013

Keystone Center – SAA continued to play an important role in design develop-ment through its active participation on the Executive Design Team; coordinating with Student Affairs, Facilities Management, and other constituent groups to assure the project meets the great expectations which have been set. It appears at this juncture that SAA will also be instrumental in the management of the facility once completed, through day to day supervision of building operations.

Campus Wellness – The Recreation Center staff was instrumental in the creation and programming of a new Campus Wellness Committee that included representa-tives from ESU Human Resources, Sport Management, Exercise Science, Women’s Studies, and Lifetime Fitness programs. Free group fitness classes and activities were offered to the university faculty and staff through this initiative.

Hurricane Sandy – In response to the devastation caused by Hurricane Sandy in November, resulting in the use of ESU’s Koehler Field House as a shelter for a week, the Mattioli Recreation Center housed all of the programming normally scheduled in the Field House and Zimbar gym. With little advance notification, the staff rallied to seamlessly coordinate a flexible facility schedule to meet the instructional needs of professors, students, and coaches while simultaneously maintaining its own opera-tions and recreational programs.

PIRSA Fit Expo – The Recreation Center, through the creative efforts of Jill Harper, hosted the inaugural Pennsylvania Intramural and Recreational Sports Association (PIRSA) Fit Expo, a conference specifically designed for collegiate fitness profession-als, presenters and attendees who shared programming ideas, fitness routines and trends. It was the first of its kind in National Intramural and Recreational Sports As-sociation (NIRSA) Region 1 and had over 30 attendees (students and professionals).

Assessment goals – A number of SAA departments completed assessment goals through which they evaluated student performance in a variety of settings using sur-veys, tests, interviews and written submissions. These assessment measures were designed to confirm learning outcomes consistent with CAS standards/development outcomes and previously established university-wide student learning outcomes.

Banking arrangements – SAA selected East Stroudsburg Saving Association (ESSA) as its new banking partner following an extensive review process in which competing proposals were evaluated to determine which would best meet our needs and those of our campus clients. We commenced operations with ESSA at the begin-ning of the 2013-2014 fiscal year, June 1st.

Athletics accounting – SAA instituted two programs to improve accountability for athletics department transactions. Working closely with Athletics, our Business Services Department implemented a new ticketing system for sporting events that tracks all ticket sales when used properly and consistently. We also developed a more efficient procedure for accepting athletic deposits in which coaches are responsible for bringing their revenue to our office directly. This approach greatly improves upon the previous system used in the Athletics Office, eliminating the need for third party handling and allowing for quicker processing overall.

Page 5: ESU SAA Annual Report 2012 2013

Significant Challenges Page 5

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Significant ChallengesVending operations – Income derived from the use of snack and beverage vend-ing machines continues to decline sharply, especially beverages. This has become a less significant revenue source for Stony Acres than it has been in the past and the downward trend is expected to continue given the numerous outlets for these prod-ucts elsewhere on campus, including dining and convenience store operations. Pepsi is not able to offer marketing/promotional guidance at this juncture that might help to make a significant difference.

Heartland/Banner Integration – Heartland Campus Solutions achieved of-ficial “Collaborative Partner” status with Sungard-Banner, the University’s student information system, quite some time ago. This partnership, required by the University, was facilitated through the Card Office and was expected to be implemented this year after several delays. Upon completion, the software integration would enable a seam-less real time exchange of data between the two systems and improve the overall functionality of the E-Card. Unfortunately, important campus technology issues con-tinue to take priority. In the meantime, our present means of systems communication, though not ideal, must suffice.

Bookstore Management – While the day to day management of the store has been assigned to Barnes & Noble through our management agreement, overall op-eration remains the responsibility of SAA. The manner in which we affect control is through the administration of the contract. While I think we have a great partner in Barnes & Noble, this is new territory for us and will require close oversight to ensure all service and financial expectations are met.

Barnes & Noble Student Financial Aid Integration – Barnes & Noble has developed an automated program that interfaces with Enrollment Services and Busi-ness Office processes wherein students expecting to receive financial aid in excess of their institutional charges (tuition, fees, room, board etc.), and for whom a refund would otherwise be issued, may request a bookstore account be established for the purchase of their required course materials. This process, desired by all parties, would be highly beneficial to students and financially lucrative as well, but there re-main some contractual/procurement issues to resolve before it can be implemented. I’m optimistic we’ll be ready for fall semester.

Memo of understanding (MOU) – Pennsylvania State System of Higher Edu-cation (PASSHE) is expected to issue new guidelines to document the relationships between the Universities and their affiliated organizations. The Student Activity Asso-ciation’s MOU with the University doesn’t expire until 2015 but new requirements will trigger a review. Therefore we should plan to work with the University in developing a new MOU that reflects University management’s agreement with the findings of the 2011 “Affiliated Entity Audit” and other significant changes since then, such as the Barnes & Noble deal and Stony Acres merger. This will necessitate consultation with SAA legal counsel.

SAA Executive Leadership – The retirement of the Executive Director presents some challenges for the organization. I think the Board of Directors can feel confident their appointment of a seasoned professional to serve as interim Executive Director will enable strong oversight and supervision, but a temporary reshuffling of person-nel assignments within the office will be necessary and there are bound to be some bumps in the road until the position is filled and the supporting staff structure settles.

➢ Major Accomplishments➢ Stony Acres merger➢ Bookstore Management➢ Stony Acres utilization➢ Stony Acres’ 50th Anniversary Celebration➢ E- Card contactless technology

implementation➢ Warrior Link/Co-curricular transcript➢ Successful concerts➢ Keystone Center➢ Campus Wellness➢ Hurricane Sandy➢ PIRSA Fit Expo➢ Assessment goals➢ Banking arrangements➢ Athletics accounting

➢ Significant Challenges➢ Vending operations➢ Heartland/Banner Integration➢ Bookstore Management➢ Barnes & Noble Student Financial Aid

Integration➢ Memo of understanding (MOU)➢ SAA Executive Leadership➢ Student Organization Advisors’ Accountability➢ Communication➢ Recreation Fields➢ Student Leadership programs➢ Homecoming➢ Public funds

➢ Key Goals for 2013-2014➢ Awards programming➢ Web Site➢ Assessment➢ Outsourcing the Off-Campus Merchant

Program➢ Card system upgrade➢ Hire new Executive Director➢ Keystone Center management➢ Strategic Planning➢ Hire an Assistant Director of the Recreation

Center for Leagues/club sports➢ Memo of Understanding➢ Staff reorganization

➢ Retention Initiatives for 2013-2014

➢ Appendixes➢ Mattioli Recreation Center➢ University Center and Student Activities➢ Stony Acres➢ University Store➢ Business Services➢ Campus Card Services➢ SAA Organizational Chart

Page 6: ESU SAA Annual Report 2012 2013

Planning is well underway for Homecoming 2013. Expecta-tions are high that the pro-gram will es-tablish new traditions and significantly boost school spirit.

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Student Organization Advisors’ Accountability – It is becoming increas-ingly important, for the success of student organizations, that faculty/staff advisors assume more responsibility and accountability for the operation of the student groups they advise. The existing administrative structure, in which faculty/staff advisors are approved by the Executive Director of SAA, makes that impossible because advisors are typically University employees. Expectations related to fiscal/financial matters, program planning, website content, training, and legal compliance are therefore dif-ficult to enforce.

Communication– Communication with students about the various programs and services that we offer is a significant challenge faced by all SAA departments. Data from recent assessments reveals that students derive their information from a wide variety of sources. Some students prefer the more traditional forms of promotion (posters, flyers, University Bulletin) while others look to e-mail, the ESU website, and numerous social media platforms for their information. This fragmentation, and the resulting absence of one or two dominant modes of communication, necessitates a multifaceted communications plan. Unfortunately, plans that incorporate too many approaches consume time and resources often with little effect due to information overload and redundancy. It’s difficult to find the right strategy.

Recreation Fields – There are not enough outdoor playing fields to support Rec-reation Leagues (Intramurals) and Club Sports. This is a continuing problem that ad-versely affects the number of teams allowed, suppresses student participation, and causes dissatisfaction with the program.

Student Leadership programs – Currently, leadership programming, in its various forms, takes an “all-comers” approach. The leadership program as a whole may be more successful if specific populations are identified for the various activities planned and targeted with the right incentives that encourage participation. Changing our method of promotion in this way might also spark opportunities for collaboration with other departments.

Homecoming – Planning is well underway for Homecoming 2013. Expectations are high that the program will establish new traditions and significantly boost school spirit. Several steps have been taken to ensure program goals are met, including new leadership, a reorganization of the committee structure, and an aggressive marketing campaign. Existing activities will be revamped to increase attendance and new ac-tivities will be introduced. The events planned will involve different organizations and departments; have greater appeal for student, faculty, staff, and alumni as well as the local community; and display the rich diversity of the campus.

Public funds – PASSHE has a policy governing the Expenditure of Public Funds. The related definitions, guidelines and standards are limiting, especially with respect to the University’s relationship with affiliated organizations. This can make the trans-fer of funds to SAA questionable at times and may cast doubt on our ability to sup-port or co-fund programs and sponsor fundraising activities as we have in the past. Depending upon interpretation and implementation of the policy provisions, it may also deprive SAA and the University of flexibility and efficiency in the procurement of programs and services. Going forward, it suggests the need for close communication and coordination between SAA, the University comptroller, and University contracting officer.

Page 7: ESU SAA Annual Report 2012 2013

Key Goals for 2013 – 2014 Page 7

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Key Goals and Outcomes for 2013 – 2014Awards programming – Take a leading role, in conjunction with the Vice Presi-dent for Student Affairs, to develop and present an All-Campus or Student Affairs divisional awards/recognition program that consolidates various smaller departmen-tal programs into a single more substantive higher profile event. The new program format and its components will be finalized by 12/1/13.

Web Site – Review and update the Student Activity Association website and related links to ensure that content and information are accurate and useful for our varied constituencies. This task should be completed by the beginning of the fall semester.

Assessment – Conduct outcome assessments related to the experiences of stu-dent activity graduate assistants, leadership program participants, student organi-zation advisors, and student senators. These assessments will take place over the course of the academic year, with results known by 6/1/14.

Outsourcing the Off-Campus Merchant Program – Explore the feasibility of partnering with our card system vendor, Heartland Campus Solutions, to manage the merchant program. This will reduce the operational burden on the card office and improve student service by significantly increasing participation in the program. An implementation plan will be developed by the end of the fall semester.

Card system upgrade –The card system software will be upgraded to version 6.9 by the end of 2013.

Hire new Executive Director – Conduct national search process to identify/screen qualified candidates for recommendation and subsequent approval of the Board of Directors by November 2013.

Keystone Center management – Assuming SAA will be responsible for the building management function, begin the development of policies and procedures for supervision and daily operation of the facility. The first draft of a policy manual will be completed by 6/1/14.

Strategic Planning – In collaboration with Student Affairs, and as part of a Uni-versity-wide effort, all the SAA departments will update their strategic plans and make adjustments to reflect current conditions. This will be done in accordance with the timeline set by the University.

Hire an Assistant Director of the Recreation Center for Leagues/Club Sports – Conduct national search process to identify/screen qualified candidates for recommendation and appointment by August 2013.

Memo of Understanding – Develop a new MOU with the University that defines responsibilities/obligations of the parties, documents expectations, and accounts for the operating changes that have occurred since execution of the existing agreement in 2010. Assuming a new document template is distributed by 9/1, this MOU will be executed by December 2013.

Staff reorganization – Review and revise work assignments within the Business Services Department to enable smooth and effective operations during the period in which the department director serves as the Interim Executive Director. This reorga-nization should be implemented by August 2013.

➢ Major Accomplishments➢ Stony Acres merger➢ Bookstore Management➢ Stony Acres utilization➢ Stony Acres’ 50th Anniversary Celebration➢ E- Card contactless technology

implementation➢ Warrior Link/Co-curricular transcript➢ Successful concerts➢ Keystone Center➢ Campus Wellness➢ Hurricane Sandy➢ PIRSA Fit Expo➢ Assessment goals➢ Banking arrangements➢ Athletics accounting

➢ Significant Challenges➢ Vending operations➢ Heartland/Banner Integration➢ Bookstore Management➢ Barnes & Noble Student Financial Aid

Integration➢ Memo of understanding (MOU)➢ SAA Executive Leadership➢ Student Organization Advisors’ Accountability➢ Communication➢ Recreation Fields➢ Student Leadership programs➢ Homecoming➢ Public funds

➢ Key Goals for 2013-2014➢ Awards programming➢ Web Site➢ Assessment➢ Outsourcing the Off-Campus Merchant

Program➢ Card system upgrade➢ Hire new Executive Director➢ Keystone Center management➢ Strategic Planning➢ Hire an Assistant Director of the Recreation

Center for Leagues/club sports➢ Memo of Understanding➢ Staff reorganization

➢ Retention Initiatives for 2013-2014

➢ Appendixes➢ Mattioli Recreation Center➢ University Center and Student Activities➢ Stony Acres➢ University Store➢ Business Services➢ Campus Card Services➢ SAA Organizational Chart

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Retention Initiatives for 2013-2014Warrior Link – Great emphasis will be placed on the implementation of Warrior Link, particularly the co-curricular transcript component, to promote/facilitate stu-dent engagement. Tools it provides to support efficient student organization man-agement will enable easier communication by student members, enhance students’ satisfaction with their co-curricular experiences, develop official documentation of campus involvement, and ultimately enhance connectedness with the Institution.

Leadership programming – Our program will be redesigned to target specific populations for each program/activity planned. Participating students will be more apt to develop skills that allow them to succeed in their leadership roles, thereby en-gendering stronger allegiance to their respective organizations and a greater sense of belonging.

Customer Service – SAA is a very service oriented organization. However, all departments will renew their customer service training efforts to ensure our clients, particularly students, always have positive experiences in their interactions with our offices that demonstrate we highly value them as members of the academic com-munity.

Keystone Center promotion/publicity – The Keystone Center will be a unique facility that offers tremendous opportunities to develop innovative programs and ser-vices. It can truly be the hub of student life and learning on campus. A key objective in the coming year(s) will be to heavily promote this potential and stimulate student interest and enthusiasm for its special promise. This will be particularly important during the disruptive construction phases of the project, when an upbeat message will be necessary.

Stony Acres utilization – Stony Acres offers facilities, programs, and services that have the potential to bring people together in productive ways. To the extent that utilization and participation can be increased, whether via student organizations or classes, we have an opportunity to enhance positive sentiment and loyalty among stu-dents whose experiences there are enjoyable and constructive. Therefore, building upon the great strides we made this past year, we plan to implement a marketing campaign aimed at developing campus awareness and also determining what new programs that students may want.

Stony Acres “Quest” – This long standing program is intended to help incoming freshmen and transfer students make a successful transition to college. The pro-gram involves a variety of physical, emotional, social, and experiential activities, many of which are held outdoors. We help students set goals about academic performance, extra/co-curricular involvement, personal health, and forming new friendships. This year we will introduce a new component in which the peer leaders that work with the program contact participants several times during the first year to provide students with another means of communication and support while acclimating to life at ESU.

Collaboration – We will purposely seek out opportunities for collaboration with other departments and divisions as well as external organizations that have the po-tential to improve our programs/services or aid in the creation of new programs. Stra-tegically conceived, such relationships may help to complement students’ academic experiences and make their time at ESU more meaningful and fulfilling.

Joseph Akob

Jill Harper

Todd Bowyer

Mattioli Recreation Center

Jill Hill

University Center & Student Activities

University Center & Student Activities

John Robinson

Christopher Bello

Jazmyn Pulley

Elaine Hernandez

Cindy Vojnovic

Page 9: ESU SAA Annual Report 2012 2013

Appendix Page 9

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Appendix Mattioli Recreation Center Department MissionThe mission of the Mattioli Recreation Center is to offer facilities, equipment and services that provide opportunities for physical activity, leadership experience and education in order to promote the lifelong pursuit of recreational activities and healthy lifestyles. Through dedication to excellence and innovation in program-ming, the department embraces inclusiveness and contributes to the physical, so-cial and intellectual development of ESU students. The center strives to accomplish its objectives by:

• Providing a variety of structured and unstructured recreation and fitness op-portunities for exercise, competition, and socialization;

• Designing programs and services based upon national standards and trends to enhance the student experience and celebrate the diversity of students, faculty, staff, and alumni;

• Creating a healthy and welcoming culture that values a fun, friendly, and healthy exercise environment;

• Maintaining and purchasing state of the art equipment to meet the preferences and technological needs of the students;

• Providing employment and volunteer opportunities that promote personal growth, leadership skills, interpersonal relationships, career pursuits and co-curricular learning;

• Designing, maintaining and enhancing indoor and outdoor facilities that sup-ports the ever-changing needs of students and

• Working collaboratively with campus departments to advise student organiza-tions and create programs to complement the academic experience.

Department Staff and Campus Involvement Joseph Akob, Director

University Safety CommitteeExercise Science Undergraduate Advisory CommitteeHomecoming CommitteeHurricaine Sandy: Shelter Coordination CommitteeLatino Heritage Month CommitteeNew Student, Move-in Weekend Program Planning CommitteeRecreation Center Advisory CouncilCOGNOS Report WriterUniversity Wellness Committee

Jill Harper, Associate Director for Fitness and Special EventsStudent Affairs/SAA Professional Development CommitteeUniversity Wellness CommitteeHazing Prevention Week Planning Committee

ESU Student Activity Association, Inc. Annual Report 2012–2013

➢ Major Accomplishments➢ Stony Acres merger➢ Bookstore Management➢ Stony Acres utilization➢ Stony Acres’ 50th Anniversary Celebration➢ E- Card contactless technology

implementation➢ Warrior Link/Co-curricular transcript➢ Successful concerts➢ Keystone Center➢ Campus Wellness➢ Hurricane Sandy➢ PIRSA Fit Expo➢ Assessment goals➢ Banking arrangements➢ Athletics accounting

➢ Significant Challenges➢ Vending operations➢ Heartland/Banner Integration➢ Bookstore Management➢ Barnes & Noble Student Financial Aid

Integration➢ Memo of understanding (MOU)➢ SAA Executive Leadership➢ Student Organization Advisors’ Accountability➢ Communication➢ Recreation Fields➢ Student Leadership programs➢ Homecoming➢ Public funds

➢ Key Goals for 2013-2014➢ Awards programming➢ Web Site➢ Assessment➢ Outsourcing the Off-Campus Merchant

Program➢ Card system upgrade➢ Hire new Executive Director➢ Keystone Center management➢ Strategic Planning➢ Hire an Assistant Director of the Recreation

Center for Leagues/club sports➢ Memo of Understanding➢ Staff reorganization

➢ Retention Initiatives for 2013-2014

➢ Appendixes➢ Mattioli Recreation Center➢ University Center and Student Activities➢ Stony Acres➢ University Store➢ Business Services➢ Campus Card Services➢ SAA Organizational Chart

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Page 10 Appendix ESU Student Activity Association, Inc. Annual Report 2012–2013

Todd Bowyer, Assistant Director of the Recreation Center for Leagues and Club SportsFranklin Covey Certified FacilitatorWarrior Knights Planning CommitteeCampus Alcohol Task ForceUniversity Wellness Committee

Phillip Carter, Facilities Graduate Assistantship

Brielle Roskom, Fitness Graduate Assistantship

Tony Burton, Leagues Graduate Assistantship

Allison Austin, Athletic Training Graduate Assistantship:

University Center & Student ActivitiesDepartment MissionThe mission of the University Center and Student Activities Program is to facilitate the delivery of a wide variety of recreational, cultural, social and educational pro-grams that enrich students/campus life, and to plan/deliver programs that foster the holistic development of the student. The University Center serves as the com-munity center for all members of the university family--students, faculty, staff, alumni and guests--and delivers a variety of services and facilities and support the operational and programmatic needs of student organizations, campus groups and university departments. In addition, the University Center and Student Activities Program strives to complement the educational mission of the university through student employment and student leadership development. The area strives to ac-complish these objectives in an environment of equality, dignity and respect by:

• Advising student and campus organizations in the conduct of their operations and/or planning and execution of their programs;

• Organizing leadership development and student employment opportunities that promote student personal growth/awareness and enhance the co-curric-ular experience;

• Providing services and resources to campus/student organizations and fac-ulty/staff advisor to increase their effectiveness;

• Supplementing student programming initiatives with activities designed to round-out and complete the schedule of events;

• Encouraging students’ critical thinking through their planning, organizing and promoting of co-curricular activities;

• Cultivating the development of effective interpersonal communication skills and the ability of students to work cooperatively in the achievement of common goals;

• Modeling and facilitating respect, understanding and appreciation of racial, ethnic and cultural diversity;

• Maintaining informal gathering areas for meetings, socializing and study;

• Providing functional meeting locations, program and activity space and sup-port services for student organizations and university departments;

• Administering room reservations, event ticket sales, and graphic design ser-vices for students and non-instructional departments and

• Assisting Student Service Departments housed in the University Center (i.e. Campus Card Services, Bookstore, Food Court, Credit Union, Career Resourc-es, Computing Labs) in fulfilling their facility and operational needs.

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Renée Keiper

Stony Acres

Madeline Constantine

Chuck Constantine

Jan Dalton

Sharon Wary

Business Services

Patricia Baylor

Page 11: ESU SAA Annual Report 2012 2013

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Department Staff and Campus InvolvementJohn Robinson Ed. D., Director of the University Center &

Student ActivitiesService Learning Initiative Committee, Events Task Group ChairUniversity Assessment CommitteeLeadership Programs Advisory BoardUniversity Center Advisory BoardUniversity Leadership and University Service Awards Selection Committee, ChairPASSHE Women’s Leadership Institute Selection CommitteeWho’s Who in American Colleges and Universities Selection Committee, ChairCovey 7 Habits TrainerKeystone Center Executive Design Committee

Christopher Bello, Assistant Director of Student ActivitiesFamily Weekend CommitteeCommission on Racial and Ethnic DiversitySECA United Way Committee, SAA Co-ChairHomecoming Planning CommitteeMartin Luther King Breakfast Planning Committee

Patrick Filanowski, Graduate Assistant for Student Activities (working with the Campus Activities Board)

Danielle Baraydlo, Graduate Assistant for Student Activities (working with Late Night & Evening Programs)

Jazmyn Pulley, Assistant Director of Student ActivitiesStudent Affairs/SAA Professional Development CommitteeHomecoming Planning Committee

Rachel Weeber, Graduate Assistant for Greek Life

Tiffany Smith, Graduate Assistant for Leadership Programs

Elaine Hernandez, Student Activities Complex Receptionist

Cindy Vojnovic, Graphics Center SupervisorCommuter Students CommitteeWebsite Content Managers Group

Frank Wilson, Graduate Student Worker for Graphics Center

Jill Hill, Reservations SupervisorUniversity Center Advisory Board

Stony AcresDepartment MissionThe primary purpose of Stony Acres is to serve as a recreation site and field campus for the students, faculty and staff of East Stroudsburg University in support of the Institution’s educational and service mission. Stony Acres strives to administer facili-ties, programs and services that encourage the pursuit of outdoor recreational activ-ity, promote co-curricular involvement, foster leadership development and provide social opportunities. Stony Acres provides similar opportunities, on a lease basis, for community and business organizations. All constituents are served in an environ-ment of equality, dignity and mutual respect. These objectives are accomplished by:

• Providing meeting/activity space for campus and non-campus organizations;

• Providing Experiential Learning opportunities through challenge course pro-grams designed to meet diverse abilities and needs;

➢ Major Accomplishments➢ Stony Acres merger➢ Bookstore Management➢ Stony Acres utilization➢ Stony Acres’ 50th Anniversary Celebration➢ E- Card contactless technology

implementation➢ Warrior Link/Co-curricular transcript➢ Successful concerts➢ Keystone Center➢ Campus Wellness➢ Hurricane Sandy➢ PIRSA Fit Expo➢ Assessment goals➢ Banking arrangements➢ Athletics accounting

➢ Significant Challenges➢ Vending operations➢ Heartland/Banner Integration➢ Bookstore Management➢ Barnes & Noble Student Financial Aid

Integration➢ Memo of understanding (MOU)➢ SAA Executive Leadership➢ Student Organization Advisors’ Accountability➢ Communication➢ Recreation Fields➢ Student Leadership programs➢ Homecoming➢ Public funds

➢ Key Goals for 2013-2014➢ Awards programming➢ Web Site➢ Assessment➢ Outsourcing the Off-Campus Merchant

Program➢ Card system upgrade➢ Hire new Executive Director➢ Keystone Center management➢ Strategic Planning➢ Hire an Assistant Director of the Recreation

Center for Leagues/club sports➢ Memo of Understanding➢ Staff reorganization

➢ Retention Initiatives for 2013-2014

➢ Appendixes➢ Mattioli Recreation Center➢ University Center and Student Activities➢ Stony Acres➢ University Store➢ Business Services➢ Campus Card Services➢ SAA Organizational Chart

Page 12: ESU SAA Annual Report 2012 2013

Annual Report

Page 12 Appendix ESU Student Activity Association, Inc. Annual Report 2012–2013

• Collaborating with university student groups and administrative departments;

• Delivering recreational and educational outdoor programming that appeals to individual members of the university community as well as campus groups;

• Providing governance/management opportunities for students through active participation on the Stony Acres Board of Directors;

• Offering “Quest”, an orientation program designed for incoming students to increase personal awareness, set goals for their first year and discover their growth potential; and

• Providing students with opportunities to study organisms in their natural habitat.

Department Staff and Campus InvolvementMadeline Constantine, Program Director, Co-Challenge Course

DirectorEarth Day Committee, AdvisorMen’s Ice Hockey Club, AdvisorWomen’s Rugby Club, AdvisorUniversity Sustainability Committee: Recycling Sub Committee andTransportation Sub Committee

Chuck Constantine, Caretaker, Co-Challenge Course DirectorOutings Club, Advisor

Business ServicesDepartment MissionThe mission of the SAA Business Services Department is to provide accurate, rel-evant, needed, and user-friendly financial information/services in the most efficient and effective manner possible. We strive to achieve this mission by adhering to the highest professional and ethical standards, in an environment of equality, dignity and respect by:

• Safeguarding the assets of clubs, organizations and SAA departments as well as the integrity of all confidential or proprietary information;

• Analyzing and preparing operating statements and budgets;

• Analyzing data to deliver meaningful financial reports and advice to support decision-makers;

• Administering comprehensive employee compensation/benefits programs, including payroll operations;

• Facilitating departments’ purchasing needs as well as their hardware and software requirements;

• Fostering student learning/development through their active participation in governance and allocation processes;

• Supporting the use of technology to constantly improve the quality of services;

• Utilizing appropriate risk management strategies and

• Facilitating external auditing/reporting in accordance with Generally Accepted Accounting Principles (GAAP).

Department Staff and Campus Involvement

Patricia Baylor, Director of Business ServicesUniversity Properties Inc, Board of DirectorsStudent Activity Association, Board of Directors, Treasurer Student Senate Finance Committee, Advisor

Elizabeth Blick

Robert R. Smith Sr.20

12–2

013

Campus Card Services

Page 13: ESU SAA Annual Report 2012 2013

Appendix Page 13

Click on any topic belowESU Student Activity Association, Inc. Annual Report 2012–2013

Renée Keiper, Administrative AssistantStudent Affairs/SAA Professional Development Committee

Jan Dalton, Fiscal Technician Welcome to Campus program Leadership training workshops

Sharon Wary, Fiscal AssistantUniversity Sustainability Committee: Recycling Sub Committee

Campus Card ServicesDepartment MissionThe mission of the East Stroudsburg University Campus Card Services is to provide the members of the academic community with a single campus photo identification system that enhances security, facilitates customer service and improves opera-tional efficiency by enabling pre-approved card access to a variety of university ac-tivities/functions. Our mission will be accomplished by:

• Providing students, faculty and staff with an identification card that enhances a safe and secure access environment while on campus;

• Providing students with alternative purchases through our off campus mer-chant program which supports campus community relations through business partnerships;

• Providing efficient, effective and professional service to students, faculty and employees of the university;

• Enhancing and expand technology infrastructure to support the evolving needs of the card program and

• Providing a one card solution to a variety of university systems and services.

Department Staff and Campus InvolvementRobert R. Smith Sr., Director of Campus Card Services

Student Affairs/SAA Professional Development CommitteeKoehler Field House Security Committee

Elizabeth Blick, Customer Service Representative

SAA Board of DirectorsMs. Lauren Zirkelbach - ChairpersonMike Ksenich - Vice ChairpersonMs. Patricia Baylor - Treasurer (Non-voting)Ms. Ashley Martin - SecretaryMr. Fredric Moses - Executive DirectorMr. Mark RufMr. Justin AmannMr. Daniel HaganMs. Cassandra EmanuelliDr. Faith WatersDr. Seewoonundun BunjunMs. Julie Del GiornoMr. Richard Staneski (non-voting)Dr. Doreen Tobin (non-voting)Mr. Miguel Barbosa (non-voting)

➢ Major Accomplishments➢ Stony Acres merger➢ Bookstore Management➢ Stony Acres utilization➢ Stony Acres’ 50th Anniversary Celebration➢ E- Card contactless technology

implementation➢ Warrior Link/Co-curricular transcript➢ Successful concerts➢ Keystone Center➢ Campus Wellness➢ Hurricane Sandy➢ PIRSA Fit Expo➢ Assessment goals➢ Banking arrangements➢ Athletics accounting

➢ Significant Challenges➢ Vending operations➢ Heartland/Banner Integration➢ Bookstore Management➢ Barnes & Noble Student Financial Aid

Integration➢ Memo of understanding (MOU)➢ SAA Executive Leadership➢ Student Organization Advisors’ Accountability➢ Communication➢ Recreation Fields➢ Student Leadership programs➢ Homecoming➢ Public funds

➢ Key Goals for 2013-2014➢ Awards programming➢ Web Site➢ Assessment➢ Outsourcing the Off-Campus Merchant

Program➢ Card system upgrade➢ Hire new Executive Director➢ Keystone Center management➢ Strategic Planning➢ Hire an Assistant Director of the Recreation

Center for Leagues/club sports➢ Memo of Understanding➢ Staff reorganization

➢ Retention Initiatives for 2013-2014

➢ Appendixes➢ Mattioli Recreation Center➢ University Center and Student Activities➢ Stony Acres➢ University Store➢ Business Services➢ Campus Card Services➢ SAA Organizational Chart

Page 14: ESU SAA Annual Report 2012 2013

Madeline Constantine, Stony Acres Program

Director

Renée Keiper, Administrative Assistant

Pat Baylor, Director Business Services

Joseph Knorr, Store Manager Barnes & Noble

Chuck Constantine, Caretaker

Jan Dalton, Fiscal Technician

Jazmyn Pulley, Assistant Director Student Activities

Chris Bello, Assistant Director Student Activities

Sharon Wary, Fiscal Assistant

Cindy Vojnovic, Graphics Center Supervisor

Graduate Assistant (1) Work Study (3)

Graduate Assistants (2)

Graduate Assistants (2)

Work Study (3)Work Study (2)

Fredric Moses, Executive Director

SAA Board of Directors

ESU Student Activity Association Inc. Organizational Chart

Annual Report

Page 14 Appendix ESU Student Activity Association, Inc. Annual Report 2012–2013

Page 15: ESU SAA Annual Report 2012 2013

John Robinson, Director University Center & Student

Activities

Joe Akob, Director

Recreation Center

Robert R. Smith Sr., Director Campus Card

Center

Elizabeth Blick, Customer Service

Representative

Todd Bowyer, Assistant Director

Jill Harper, Associate Director

Graduate Assistants (4) Work Study (approx.75)

Work Study (10) Building Managers, (4)

Jill Hill, Reservations Supervisor

Elaine M. Hernandez, Receptionist Student

Activities Complex

Note: This chart reflects current staffing as of 5-31-13

Doreen Tobin, Vice President for Student Affairs

Student Senate

ESU Student Activity Association Inc. Organizational Chart

Appendix Page 15

Click on any topic belowESU Student Activity Association, Inc. Annual Report 2012–2013

➢ Major Accomplishments➢ Stony Acres merger➢ Bookstore Management➢ Stony Acres utilization➢ Stony Acres’ 50th Anniversary Celebration➢ E- Card contactless technology

implementation➢ Warrior Link/Co-curricular transcript➢ Successful concerts➢ Keystone Center➢ Campus Wellness➢ Hurricane Sandy➢ PIRSA Fit Expo➢ Assessment goals➢ Banking arrangements➢ Athletics accounting

➢ Significant Challenges➢ Vending operations➢ Heartland/Banner Integration➢ Bookstore Management➢ Barnes & Noble Student Financial Aid

Integration➢ Memo of understanding (MOU)➢ SAA Executive Leadership➢ Student Organization Advisors’ Accountability➢ Communication➢ Recreation Fields➢ Student Leadership programs➢ Homecoming➢ Public funds

➢ Key Goals for 2013-2014➢ Awards programming➢ Web Site➢ Assessment➢ Outsourcing the Off-Campus Merchant

Program➢ Card system upgrade➢ Hire new Executive Director➢ Keystone Center management➢ Strategic Planning➢ Hire an Assistant Director of the Recreation

Center for Leagues/club sports➢ Memo of Understanding➢ Staff reorganization

➢ Retention Initiatives for 2013-2014

➢ Appendixes➢ Mattioli Recreation Center➢ University Center and Student Activities➢ Stony Acres➢ University Store➢ Business Services➢ Campus Card Services➢ SAA Organizational Chart

Page 16: ESU SAA Annual Report 2012 2013

Featured on the cover – Stony Acres, now a part of the Student Activity Association, offers outdoor recreational activities for ESU students, faculty, and staff throughout the year.

EAST

STROUDSBURG UNIVERSITY

Student ActivityAssociation, Inc.