Ethics and Politics in Evaluation

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    Ethics and Politics in Evaluation 1

    Ethics and Politics in Evaluation

    By

    Martha Rice

    Submitted to

    Dr. Bosede Aworuwa

    ITED 512 Evaluation in Instructional Technology

    Texas A&M-Texarkana

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    The American Evaluation Associationfive principles ofevaluation are systematicinquiry, competence, integrity/honesty, respect for people, and responsibility for general and

    public welfare. These standards are echoed in the Joint Committee on Standards for Educational

    Evaluation guidelines. Both sets ofstandards dictate that evaluation projects follow recognized

    standards, take into account the stakeholders, have transparency at each step of the evaluation

    process, be honest about costs, biases, findings, and problems associated with the evaluation.

    The American Evaluation Association (AEA) guidelines are aimed at an audience of

    professional evaluators who serve a professional business clientele. The Joint Committee on

    Standards for Educational Evaluation (SEE) guidelines are for the education world. Therefore,

    the main differences in the two sets deal with the differences in audience. AEA guidelines call

    for professionalism in the field ofevaluation. AEA guidelines suggest that evaluators should be

    well-versed in knowledge ofthe diversity ofthe people involved in the evaluation; SEE does not

    include this. AEA suggests that although evaluators should take into account how theirfindings

    will affect stakeholders, evaluators should also consider the good ofsociety in general, opting to

    report information society needs to be aware of. Because SEE is concerned with educational

    evaluation, which is primarily a public trust, the SEE guidelines also differfrom AEA guidelines

    in suggesting that evaluation funding should be carefully managed (AEA funding guidelines are

    more concerned with making sure that the evaluators serve their clients). SEE guidelines deal

    with private evaluations; AEA guidelines deal with public educational evaluations.

    Ethics are not laws; even though an evaluator knows something is the right thing to do,

    he or she doesnt have to do it. Ethical problems ofevaluation include dealing with stakeholders

    who disagree with findings. Evaluators sometimes feel pressured (by stakeholders or even by

    they themselves) to change methods or to withhold or alterfindings due to biases. After

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    evaluators are finished, stakeholders can misrepresent or misuse data or results. The key to

    ethical evaluations is to conduct and report evaluations objectively and honestly, taking into

    account any consequences the evaluation results might cause. Conducting evaluations can come

    with the burden ofmanaging the politics inherent in the situation. Sometimes stakeholders want

    anything but objectivity when pet projects are being evaluated. Everyone wants to Look Good

    Avoid Blame, especially when stakeholders try to subjectively influence evaluators. A good

    evaluator must know about political games stakeholders might play, especially those in which

    stakeholders say they want evaluation but really do not want the project looked at closely.

    Evaluators must be able to see through false friendship, masses ofpossibly immaterial data,

    distortions and ambiguities, and other kinds ofmisinformation. One ethical problem might be

    the obfuscation ofdata by stakeholders who do not want to look bad ifthey are pinned with the

    blame for initiating and backing a project that may not be working. If the stakeholder tries to

    inundate the evaluator with a mass ofdocuments, the evaluator should review the ground rules

    with the stakeholder. The best way to combat politics seems to be for the evaluator and all

    others involved in the evaluation to set ground rules ofthe evaluation before beginning ofthe

    evaluation, and one good ground rule would be that only relative documentation should be

    presented when the evaluator asks for it.

    The evaluator in The Good News at Gee-Gaws must realize that he will not be able to

    objectively evaluate Gee-Gaws Employee Assistance Program (EAP). He has already realized

    that the data from his surveys is not reliable, because he himselfalready finds it suspect. With

    the information from the employee he meets later after the employees interview, he finds out

    that his suspicions are confirmedemployees have been pressured not to report negative things

    about EAP. Since the company is a valued part ofthe community where generations offamily

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    members work together, damage to the company would mean damage to the community itself.

    There is also the suggestion ofpossible corporate retaliation in the employees assertion that the

    company is nonunion. To speak out might mean loss of jobs, loss of livelihood, and even loss of

    community economy. Several evaluation standards apply to the Gee Gaws scenario. First, the

    evaluator must respect the lives and livelihoods of those whose company policy he is evaluating.

    How will a negative evaluation affect these employees? Evaluators should be honest. Ethically,

    this evaluator will have to report what he has found; politically, ifhe reports what he has found,

    he runs the risk ofruining lives. Practically, his evaluation company has been paid for his

    evaluation, but his first allegiance should be to the benefit of the community, not to Gee Gaws

    parent company; in this case, however, the benefits could actually be one in the same. The

    evaluator should maintain transparency throughout his evaluation in everything he does, but he

    must now deal with a confidential source that has negated his entire data set. IfI were evaluator

    in the Gee Gaw scenario, I would first discuss what I had found out so far (the suspicious data

    and the informal conversation with the employee) with my superiors in my company. I

    personally would not be able to continue the evaluation knowing that Gee Gaws company is

    being publically dishonest and privately unethical.