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ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
INTRODUCTIONINTRODUCTION
Work Ethics:Work Ethics:
A group of moral A group of moral principles, standards of principles, standards of behavior, or set of values behavior, or set of values regarding proper conduct in regarding proper conduct in the workplacethe workplace
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
Relationships at Relationships at WorkWork
Management/owner toward Management/owner toward client/customerclient/customer
Management/owner toward Management/owner toward employeesemployees
Employee toward Employer, Employee toward Employer, Co-workers, CustomersCo-workers, Customers
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
Business AbuseBusiness Abuse
Any :Any : illegalillegal unethicalunethical irresponsible Act done irresponsible Act done
against an Employeragainst an Employer
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
Results of Results of Business AbuseBusiness Abuse
Higher prices Higher prices Business FailureBusiness Failure Fewer JobsFewer Jobs Unpleasant Working Unpleasant Working
ConditionsConditions
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
A. Examples of A. Examples of Business AbuseBusiness Abuse
StealingStealing MerchandiseMerchandise MoneyMoney * Shoplift *Kickback* Shoplift *Kickback * Conflict of Interest* Conflict of Interest * Unauthorized Discounts* Unauthorized Discounts TimeTime
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
A. Examples of A. Examples of Business Abuse Business Abuse (Continued)(Continued)
VandalismVandalism Falsify RecordsFalsify Records Break ConfidentialityBreak Confidentiality Ignore Safety RulesIgnore Safety Rules Misrepresent Misrepresent
MerchandiseMerchandise
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
A. Examples of A. Examples of Business Abuse Business Abuse (Continued)(Continued)
Poor Client ServicePoor Client Service Irresponsible BehaviorIrresponsible Behavior AddictionsAddictions
* * drugsdrugs
* alcohol* alcohol
* tobacco* tobacco
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
A. Examples of A. Examples of Business Abuse Business Abuse (Continued)(Continued)
GossipGossip
* * Causes poor work Causes poor work environment (morale)environment (morale)
* Lowers Productivity* Lowers Productivity
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
1111 Harassment of Co-wks Harassment of Co-wks or Clientsor Clients
**Unwelcome sexual Unwelcome sexual advancesadvances
* Compliance as * Compliance as condition of employmentcondition of employment
* Interferes w/ wk * Interferes w/ wk performance through performance through intimidationintimidation
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
How Do We How Do We Rationalize Rationalize Business Abuse?Business Abuse?
Everybody does itEverybody does it The co. won’t miss itThe co. won’t miss it The co. overchargesThe co. overcharges I’m not paid enoughI’m not paid enough The co. doesn’t deserve The co. doesn’t deserve
my loyaltymy loyalty
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
C. How Employers C. How Employers Respond to Respond to Business AbuseBusiness Abuse
Increase SecurityIncrease Security
* * loss prevention mgmt.loss prevention mgmt.
* surveillance* surveillance
* Networks/Helplines* Networks/Helplines
* threats of prosecution* threats of prosecution
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
C. How Employers C. How Employers Respond to Respond to Business Abuse Business Abuse (Continued)(Continued)
Increase Employee LoyaltyIncrease Employee Loyalty
* * fair wages & benefitsfair wages & benefits
* fair/consistent treatment* fair/consistent treatment
* recognition for good wk* recognition for good wk
* foster family climate* foster family climate
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
D. As Employees, D. As Employees, What Are Our What Are Our Choices?Choices?
Ignore Business AbuseIgnore Business Abuse Rationalize it awayRationalize it away Speak UpSpeak Up Discuss to Clarify IssuesDiscuss to Clarify Issues Blow the Whistle!Blow the Whistle!
ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE
E. If You’re Unsure - E. If You’re Unsure - Before You Act -- Before You Act -- ASK:ASK:
Is this legal?Is this legal? Is it against co. policy?Is it against co. policy? Could the action cause loss Could the action cause loss
or harm to anyone?or harm to anyone? If everyone I knew saw me, If everyone I knew saw me,
would I feel uncomfortable?would I feel uncomfortable?