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Introduction
This brochure outlines the initiatives that KRA has undertaken to promote ethical practices in its operations, including the mechanism for reporting corruption and tax evasion. It also outlines the role of stakeholders in the fight against corruption in tax payment.
Mandate
KRA is established by an Act of Parliament, Chapter 469 of the Laws of Kenya as a central body for the assessment and collection of revenue, for the administration and enforcement of the laws relating to revenue and to provide for connected purposes.
Vision
To facilitate Kenya’s Transformation through innovative, Professional and Customer-focused, Tax Administration.
Mission
Building Trust through Facilitation so as to foster Compliance with Tax and Customs Legislation.
Core Values
Trustworthy, Ethical, Competent, Helpful.
www.kra.go.ke
Building Trust through Facilitation
Key functions of KRA
Ø Revenue Collection and accounting (collects over 95% of government revenue).
Ø Facilitation of national and international trade.Ø Protection of society from illegal entry and exit
of prohibited goods.
How Corruption and unethical practices occur in Tax Administration
Ø KRA officers asking for bribes from taxpayers. Ø Taxpayers offering bribes to KRA officers.Ø Collusion between taxpayers and KRA staff to
reduce tax payable by agreeing to mis-declare and undervalue goods.
Ø Failure to issue ETR receipts.Ø Soliciting bribes during tax audits and
compliance checks.Ø Misuse of discretionary powers. Ø Abuse of public office to confer benefits/favour.Ø Misuse of public property for personal gain.Ø Unwillingness to pay taxes.
How Corruption and unethical practices affects you and the country
Ø Loss of revenue to the Government leading to poor public service delivery (e.g. poor roads, lack of medicine in hospitals).
Ø Increases the cost of doing business. Ø High prices of goods and services.
www.kra.go.ke
Building Trust through Facilitation
Ø Poor quality of goods and services. Ø Increased crime and insecurity.Ø Discourages domestic and foreign investment. Ø Bad reputation of the country.
Key Initiatives Undertaken by KRA to entrench Ethics and Integrity
Establishment of corruption reporting channels:Ø Hotline- +254 726 984 668, Ø E-mail: [email protected],Ø C o m p l a i n t s I n f o r m a t i o n C e n t r e ;
Implementing the following Integrity policies:Ø KRA Anti-Corruption Policy.Ø Gifts Policy. Ø Conflict of Interest Policy .Ø Lifestyle Audit Guidelines.Ø Staff Vetting Framework .
Automation of KRA functions to enhance service delivery and seal Corruption loopholes:Ø Enforcing KRA Code of Conduct and Ethics. Ø Taxpayers' Charter on the rights and
obligations of taxpayers (see: www.kra.go.ke).Ø Continuous Implementation of Corruption
Prevention Plans. Ø Education and awareness seminars for Staff,
Taxpayers & stakeholders on Integrity programme.
Ø Investigation & prosecution of individuals involved in tax evasion.
Ø Investigation of staff involved in corruption.
www.kra.go.ke
Building Trust through Facilitation
Role of Taxpayers/Stakeholders in the Fight against Corruption
Ø Pay your taxes voluntarily as required by the law.
Ø Do not give bribes. Ø Report any tax evasion, corruption and
unethical practice by taxpayer/KRA staff for immediate action.
Ø Embrace the virtue of hard-work, honesty, trustworthiness, contentment and respect for public property.
Ø G i v e y o u r s u g g e s t i o n s t o K R A t o improve/s t rengthen the fight against corruption in tax collection.
The Authority, therefore calls on the stakeholders to join us in our efforts to combat corruption, tax evasion and unethical practices which negatively affect revenue collection.
www.kra.go.ke
Corruption Reporting Channels
Hotline: 0726 984 668
E-Mail: [email protected]
Complaints Information Centre: [email protected]
Ethics & Integrity Ofce, Times Tower, 6th Floor
Kenya Revenue Authority
Times Tower Building
Haile Sellasie Avenue
P. O. Box, 48240
Code: 00100, GPO, Nairobi, KENYA
Business Address
Building Trust through Facilitation
www.kra.go.ke
