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1 GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011 Direct vs Shop Wat zijn de trends in de markt? Judith Nijk Consultant Travel GfK

eTravel 2011 - Judith Nijk - GfK Retail & Technology

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Page 1: eTravel 2011 - Judith Nijk - GfK Retail & Technology

1

GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Direct vs Shop

Wat zijn de trends in de markt?

Judith Nijk Consultant Travel GfK

Page 2: eTravel 2011 - Judith Nijk - GfK Retail & Technology

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

GfK in Nederland

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Consumer confidence, economic climate, purchasing intention (seasonally corrected)

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Koop vacuüm

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Development of product sectors Growth rates value in % Jan 2011 – Apr 2011 vs 2010 (IT, Tel, CE, MDA, SDA)

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Online-aandeel groeit naar 1/3e van de bestedingen in 2015!

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

offline online

Elk assortiment is multichannel…

Pakketreizen

wintersport

autovakanties

Cruise

Groepsrondreizen

Busreis

Weekendje weg

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

“In de beleving van een consument zal er steeds minder verschil bestaan

tussen on- of offline”

ROPO ROCKS!

Page 12: eTravel 2011 - Judith Nijk - GfK Retail & Technology

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Index omzetontwikkeling Bricks & Clicks vs Pure players

60

70

80

90

100

110

120

130

140

150

160

Click&Mortar Online

Pureplayers

CE/IT/SDA/MDA

Page 15: eTravel 2011 - Judith Nijk - GfK Retail & Technology

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Omzet ontwikkeling direct vs shop 2008 - 2011YTD

657

426

436

461

482

Direct

2008 YTD 2009 YTD 2010 YTD 2011 YTD

931

778 775 759

Shop

2008 YTD 2009 YTD 2010 YTD 2011 YTD

Page 16: eTravel 2011 - Judith Nijk - GfK Retail & Technology

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

0

10

20

30

40

50

60

70

80

90

100

€ 0

€ 200

€ 400

€ 600

€ 800

€ 1.000

€ 1.200

€ 1.400

€ 1.600

STD2,6%

wk 13-8,9%

wk 14-3,3%

wk 15-6,0%

wk 164,0%

wk 17-19,8%

wk 18-3,9%

wk 190,6%

wk 206,6%

Mill

ion

s

Mill

ion

s

Omzet zomer 2010

Omzet zomer 2011

Wekelijkse indicator: koop vacuüm doorbroken?

Page 17: eTravel 2011 - Judith Nijk - GfK Retail & Technology

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

“In een online wereld waar informatie

overdadig is, is oprechte aandacht schaars”

Page 18: eTravel 2011 - Judith Nijk - GfK Retail & Technology

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Top 10 bestemmingen pax zomer 2011 direct vs shop

58,7%

9,3%

-2,9%

16,3%

16,9%

-1,2%

-2,7%

17,1%

16,9%

12,2%

6,0%

Direct

-5,3%

-14,1%

-10,5%

7,9%

0,1%

-2,9%

-7,3%

-8,9%

9,3%

2,6%

-4,2%

NEDERLANDSE ANTILLEN

OOSTENRIJK

DUITSLAND

NEDERLAND

PORTUGAL

ITALIE

FRANKRIJK

GRIEKENLAND

TURKIJE

SPANJE

GRAND TOTAL

Shop

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Verdeling Online vs Offline Top 10 bestemmingen in pax

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Effect onrust Egypte Groei pax 2011 YTD vs 2010 YTD

-140%

-120%

-100%

-80%

-60%

-40%

-20%

0%

20%

40%

60%

80%

52 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Direct

Shop

2010

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Average days between booking and departure: 2009 Direct : 111 Shop: 117

Average days between booking and departure: 2010 Direct : 113 Shop: 115

Average days between booking and departure: 2011 YTD Direct : 144 Shop: 154

0

50

100

150

200

250

1 3 5 7 9 11131517192123252729313335373941434547495153 2 4 6 8 10121416182022242628303234363840424446485052 2 4 6 8 101214161820

jan feb mar apr may jun jul aug sep oct nov dec jan feb mar apr may jun jul aug sep oct nov decjan feb mar apr may

2009 2010 2011

Direct Shop

“2011 = vroegboeken”

Gemiddeld 10 vs 19 dagen eerder dan in 2010

Aantal dagen tussen boeking en vertrek Boekjaar 2009, 2010 en 2011 YTD

Page 22: eTravel 2011 - Judith Nijk - GfK Retail & Technology

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Gemiddeld boekingsbedrag per persoon voor het zomer seizoen

0

100

200

300

400

500

600

700

800

900

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 2 4 6 8 10 12 14 16 18

Jan Jan Jan

2009 2010 2011

Direct Shop

2009

Direct: Shop:

€ 648,44

€ 499,37

2010

Direct: Shop:

€ 678,00

€ 505,09

2011

Direct: Shop:

€ 723,50

€ 523,54

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

And the winner is….

Best of both worlds!

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GfK Retail and Technology The Netherlands Week 34 - 2010 week 20, 2011

Bedankt voor uw aandacht!

[email protected]