EURES A Tool to promote free movement of Workers in Europe Ankara 11-12 October 2010 The integration of EURES into the Public Employment Services Dilek

EURES A Tool to promote free movement of Workers in EuropeAnkara 11-12 October 2010

The integration of EURES into the Public Employment Services

Dilek Wüst

Seite 2EURES Ankara 11-12 October 2010

Preview

EURES integration into PES – an everlasting Challenge

For example Germany: How do we connect PES with EURES? First level Information for Clients

Internet Call Center EURES Assistents in local offices

Jobsearch Profiling, Councelling and Placement Intranet: Knowledge database


Integration - a recurrent objective in EURES history

2003 EURES Charter: EURES activities shall be an integral part of the service offer of the EURES members, accessible at any of their local offices.

2004-2007: Step up the mainstreaming of EURES in the Public Employment Services throughout the EU/EEA territory.

2007-2010: ensure that mobility becomes a standard issue raised during contacts between PES and job seekers, and that EURES is properly included in the PES policy planning process

2010-2013 mainstream PES officers should be aware of the existence of EURES and be able to provide their customers (jobseekers and employers) with basic information about EURES.

2010-2013: PES needs to further include EURES in its service delivery package and client contacts and use the expertise of the EURES advisers to further mainstream and integrate the European dimension in all relevant activities.

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Integration - a recurrent objective in EURES history

EURES Ankara 11-12 October 2010

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Connecting PES with EURES

First level information……. EURES activities shall be an integral part of the service offer of the EURES members, accessible at any of their local offices ….

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German Public Employment Service – Figures


Organisation Central Management 10 regional management areas 178 big local agencies 660 small local agencies

Personal 120.000 employees 70.000 placement officers and

advisers

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Websites



Call Center

First-level information, guidance

20 service assistants, 7 EURES advisers, 2 teams

Available from Monday to Friday, from 8.00 a.m to 6.00 p.m.

Each assistant deals with approx. 70 calls per day

10,000 calls and 1000 mails per month

Distribution of information material via mail (80.000 units/year)

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EURES Assistents in local offices


Information guides for clients of the careers information centres

provide help with using the extensive range of self-service information (print media, websites)

assign clients interested in working or studying abroad to the IT placement system

prepare events associated with living and working abroad at their employment offices

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Connecting PES with EURES-services

Jobsearch ....

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Job offers from all over Europe


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Job offers in Turkey


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Service to employers ....


Service to employers

Employer Service in Bonn Central contact point for employers from the EU and the EEA

Outgoing Jobfairs Support with staff acquisition Publication of job offers under www.arbeitsagentur.de and

http://ec.europa.eu/eures/

Incoming additional service to employer‘s service of local PES-agencies german employers looking for high skilled workers from abroad Recruitement with the help of the EURES network Taking into account the labour market situation of member countries

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Service to employees ....

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178 local PES-agencies - 12 regional EURES-centres


BerlinBremen

DortmundErfurt

Frankfurt

Hamburg

Magdeburg

Nürnberg

Rostock

Stuttgart

Trier

DresdenBonn

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Profiling procedure

New Profiling Procedures countrywide in place “Do you want to work abroad?” has become a new obligatory profiling

step for every adviser and placement officer

What has to be checked? is there a real interest to work abroad? necessary language and personal skills? is the profession are requested one at the European labour market?

Yes? File transfer to EURES Advisers Providing special advice and placement services at 10 regional Centres

of ZAV-Auslandsvermittlung


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Connecting PES with EURES

PES intranet ……. mainstream PES officers should be aware of the existence of EURES and be able to provide their customers (jobseekers and employers) with basic information about EURES ….

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Intranet information for PES staff


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EURES adds value to national PES activities


Documents

EURES A Tool to promote free movement of Workers in Europe Ankara 11-12 October 2010 The integration of EURES into the Public Employment Services Dilek