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EURID’S QUARTERLY PROGRESS REPORT
Third Quarter 2014
www.eurid.eu
www.eurid.eu
EURID’S QUARTERLY PROGRESS REPORT2
Contents
FROM THE GENERAL MANAGER 3
UPDATE 4
ABOUT EURID AND .EU 5
INTERNATIONAL 6
THE .EU DOMAIN 7
THE REGISTRANTS 16
THE REGISTRARS 21
ENVIRONMENTAL RESPONSIBILITY 24
HUMAN RESOURCES 26
THE MANAGEMENT TEAM 27
THE BOARD AND STRATEGIC COMMITTEE 28
3
At EURid we have always strived to provide a quality domain for our domain name holders and in Q3 we worked towards this objective by implementing a new registration system.
15 September marked the highly anticipated launch of .euRP - .eu’s new and improved registration platform. After months of work, we are pleased to say that the launch went well, largely thanks to the prepar-edness of the .eu registrars, who had been testing the system rigor-ously for weeks before it went live.
EURid implemented the new registration system to increase perfor-mance of the .eu system(s) and to better meet RFC standards and so provide an even better service to the .eu registrar community and consequently to .eu domain name holders.
Q3 saw the number of .eu registrations continue to grow, as we record-ed 50 132 new domain names. An increase of 4.7%, compared with the end of Q3 2013. The total number of .eu registrations increased in 24 of the 28 EU Member States, with Malta, Greece and Luxembourg each seeing growth of more than 5%.
As the new gTLDs continue jostle for position in the changing TLD landscape, our healthy growth rate has further underlined that .eu has a firm foothold in the domain name market.
.eu’s General Manager, Marc Van Wesemael
From the General Manager
We are pleased to say that the launch went well, largely thanks to the preparedness of the .eu registrars.
EURID’S QUARTERLY PROGRESS REPORT4
The .eu top-level domain (TLD) and its registry EURid saw a variety of developments during the third quarter of 2014.
Environmental statement infographicIn Q3, as part of our commitment to EMAS, we published our environmental statement as an infographic to educate our employees about the, sometimes surprisingly, easy ways they can help us reach our greening goals. The infographic contains practical tips that everyone can follow to reduce their carbon footprint, including switch-ing off the lights of any rooms not in use. The full infographic is available in the .eu Identity app.
.eu Web Awards finalists announcedFollowing the launch of the .eu Web Awards in Q1, we announced the finalists in each of the five categories. The winning websites in each catego-ry will be announced at an award ceremony set to take place on 19 November in Brussels, Belgium. Each winner will receive an online media package worth 5 000 EUR. The package should be used to promote the website, and will be designed, developed and approved in close cooperation with EURid staff.
IDN world report 2014This year’s IDN World report was once more produced in partnership with UNESCO and with the cooperation of Verisign and the country code top-level domain regional organisations, CENTR, LACTLD, APTLD and AFTLD.
Through the analysis of IDN data from various top-level domains, including .eu, and a series of case studies of the IDN country code top-level domain experiences of various registries, the report examines the state of multilingualism on the Internet and discusses strategies to improve online multilingualism at a global level.
This year’s report contains evidence that shows that, far from being “internationalised”, IDNs are intensely localised. They are strongly linked to local language content, and although they occur in diverse writing systems, the location of such scripts is closely coupled to countries and regions where related languages are spoken.
The IDN World report was presented on 3 Sep-tember during a workshop at the Internet Govern-ance Forum in Istanbul, Turkey. A full version is available for download at link.eurid.eu/insights.
New .eu registration system15 September marked the highly anticipated launch of .euRP - .eu’s new and improved reg-istration system. We are pleased to say that the launch went well, largely thanks to the prepared-ness of the .eu registrars, who had been testing the system rigorously for weeks before it went live.
EURid implemented the new registration system to increase performance of the .eu system(s) and to better meet RFC standards and so provide an even better service to the .eu registrar commu-nity.
Registrar and industry meetingsEURid staff attended eight events in Q3 2014 and gave two presentations on various matters.
Lunches were also held in Paris, France, and Mu-nich, Germany, to update registrars on the latest .eu developments.
Update
5
About EURid and .eu
EURid is the not-for-profit organisation appoin-ted by the European Commission to operate the .eu top-level domain. The first initiative to estab-lish .eu as a European top-level domain (TLD) was taken in 1999 by the European Council. Subse-quently, EURid was appointed in May 2003 as the operator of the .eu registry. The actual service contract was signed in October 2004. The .eu TLD was added to the root zone of the Internet Domain Name System in May 2005. Technically speaking, .eu has been in existence since then.
Between 7 December 2005 and 6 April 2006, the .eu registry accepted applications for domain names on a limited basis. Only those individuals and organisations holding legal protection for a name within a Member State of the European Union were eligible to apply during that time. This stage of phased registration is referred to as the Sunrise Period.
On 7 April 2006, EURid opened the .eu TLD for general registration on a strictly first-come, first-served basis.
The three organisations operating the national registries for Belgium, Italy and Sweden founded EURid in April 2003. Later, the organisations operating the TLDs for the Czech Republic and Slovenia also became members. The European Coordinating Council (ECC) joined EURid in 2006, followed by the BusinessEurope organisa-tion in 2007. In 2013, the registry further expand-ed its membership to include the Confederation of Computer User Associations (CECUA), the European Communities Trade Mark Association (ECTA), the European Multi-Channel Online Trade Association (EMOTA), the Interactive Advertising Bureau Europe (IAB Europe) and the European Association of Craft, Small and Medium-sized Enterprises (UEAPME).
EURid’s head office, which is also the regional office for Western Europe, is located just outside Brussels in Diegem, Belgium. There are three other regional offices located in Pisa, Italy; Prague, the Czech Republic; and Stockholm, Sweden. Each office provides support for regi-strars and the general public in languages local to its region.
EURID’S QUARTERLY PROGRESS REPORT6
International
During the third quarter of 2014, EURid attended the following international events:
• IETF90,Toronto,Canada,20–25July
• EuroSSIG,Meissen,Germany,27–02July
• ICANNStudienkreis,Sofia,Bulgaria,28–29 August
• IGFmeeting,Istanbul,Turkey,2-5September
• TLDCON,Baku,Azerbaijan,10-11September
• CENTRlegalandregulatoryworkshop,Oslo, Norway, 10-11 September
• CENTRadministrativeworkshop,Talinn, Estonia, 18 September
• CENTRopenday,Brussels,Belgium, 30 September
During the IGF meeting, EURid was involved in the following two workshops:
Languages on the move: Deploying online multilingualism
Where the EURid-UNESCO IDN World Report 2014, produced in cooperation with Verisign, was presented. The workshop took place on 3 September and was attended by over 45 partici-pants.
The report concludes “Growth rates of IDNs remain positive, and the correlation between IDNs, language and country of hosting illustrate the potential of IDNs to provide a gateway to local language content. This is a vital aspect of maintaining a single, diversified Internet in the future. Already, half of today’s Internet users are from Asia. The growth potential for Internet penetration is in Asia and the Pacific, Africa, and Latin America where English is not the primary language. For IDNs to fulfil their potential, multiple actors need to make changes to hasten universal acceptance, so that IDN can be used seamlessly in every environment where an ASCII domain name would be used.”
ccTLDs: partners in developing local IG literacy
Supported by the ccTLD regional organisa-tions and coordinated by Giovanni Seppia. The workshop took place on 3 September and was attended by over 50 participants who all agreed on the pivotal role of the ccTLDs in promoting Internet governance knowledge at a local level.
7
During Q3 2014, the number of .eu registrations increased by 50 132 domain names, a net in-crease of 1.3%, to 3.88 million. The total number of .eu domain names registered at the end of Q3 represented an increase of 4.7%, or 175 633 reg-istrations, when compared with the total number at the end of Q3 2013.
By the end of the quarter there were a total of 763 .eu accredited registrars, the top ten regis-trars accounted for 37.4% of all .eu registrations.
During the third quarter, the total number of .eu registrations increased in 24 of the 28 EU mem-ber states. Malta, Greece and Luxembourg all saw growth of more than 5%.
The national ccTLD market in EU countries[1] increased by 0.6% during Q3 2014, and grew by 2.4% from Q3 2013. Within the EU, the market for gTLD domain names, such as .com, .net, .org, .info and .biz, grew by 0.2% during Q3 2014 and by 3.5% from Q3 2013, according to statistics from Zooknic.
Total .eu domain name registrations by quarter
Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3
The .eu domain
1Data from national registry websites was not available for Bulgaria, Cyprus and Malta.
4 000 000
3 000 000
2 000 000
1 000 000
0
2006 2007 2008 2009 2010 2011 2012 2013 2014
2
249
670
2
444
945
2
606
997
2
469
165
2 5
85 4
10
2 72
0 92
4
2
836
186
2
832
437
2 92
0 38
7
2 9
95 0
22
3
043
070
2 91
9 73
3
2 9
91 2
05
3
144
612
3
250
336
3 2
11 9
48
3
246
347
3
332
253
3 3
85 6
25
3 3
46 4
01
3 4
13 7
26
3
514
528
3 5
93 2
99
3 60
1 27
6
3
665
525
3
703
665
3
722
077
3
703
240
3
700
189
3
709
691
3
792
899
3
825
690
3
875
822
EURID’S QUARTERLY PROGRESS REPORT8
Total .eu registrations by month, 2014
World top 12 TLDs
0 10 000 000 20 000 000 30 000 000 40 000 000 50 000 000 60 000 000 70 000 000 80 000 000 90 000 000 100 000 000
Numbers are for latest available data. Please note that data for certain gTLDs might be estimates.
0 1 000 000 2 000 000 3 000 000 4 000 000
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
.com 114 576 217
.tk 26 784 761
.de 15 794 199
.net 15 083 145
.cn 10 906 655
.uk 10 513 608
.org 10 399 168
.info 5 590 960
.nl 5 506 402
.ru 4 894 705
.eu 3 875 822
.br 3 492 613
3 724 271
3 770 292
3 792 899
3 789 265
3 812 821
3 825 690
3 846 107
3 860 296
3 875 822
9
Multi-year registrations (MYRs)
Since 7 April 2011 it has been possible to register .eu names with a registration period of more than one year. During Q3 2014, 4 914 new registra-tions with a longer registration period than one year were made. This represented 2.5% of all new registrations in the quarter.
Quarter IDNs Percentage
Q4 2009 56 036 1.78%
Q1 2010 62 609 1.93%
Q2 2010 65 109 2.03%
Q3 2010 67 074 2.07%
Q4 2010 57 826 1.74%
Q1 2011 56 961 1.68%
Q2 2011 58 424 1.75%
Q3 2011 58 332 1.71%
Q4 2011 56 699 1.61%
Q1 2012 58 455 1.63%
.eu Internationalised Domain Names (IDNs), Q3 2014
The number of MYRs registered in Q2 2011 was particularly high due to the promotional offer EURid ran following the MYR launch. While the offer ran, registrars got 50% discount on .eu domain names they registered for two, five or ten years.
By far the most common registration length for MYRs has been two years, 67% of the MYRs in Q3 were made for two
years. Other common registrations lengths were three years (15%), five years (12%) and ten years (4%).
Quarter IDNs Percentage
Q2 2012 60 681 1.70%
Q3 2012 61 752 1.70%
Q4 2012 58 211 1.60%
Q1 2013 57 157 1.50%
Q2 2013 57 910 1.60%
Q3 2013 58 144 1.60%
Q4 2013 51 996 1.40%
Q1 2014 52 683 1.40%
Q2 2014 52 499 1.37%
Q3 2014 54 426 1.40%
Quarter MYRs Percentage
Q1 2013 6 466 3.1%
Q2 2013 6 809 3.4%
Q3 2013 5 842 3.6%
Q4 2013 5 585 2.9%
Q1 2014 7 078 2.7%
Q2 2014 5 855 2.6%
Q3 2014 4 914 2,5%
Quarter MYRs Percentage
Q2 2011 22 931 12.3%
Q3 2011 5 295 2.8%
Q4 2011 6 218 2.4%
Q1 2012 6 297 2.7%
Q2 2012 5 599 2.5%
Q3 2012 4 915 2.4%
Q4 2012 7 184 3.2%
EURID’S QUARTERLY PROGRESS REPORT10
The number of new registrations per day was 10% higher than during the same months in previous years.
New .eu registrations per day
New registrations, deletions and renewals
There were 196 366 new .eu registrations in Q3 2014. The number of new registrations was 10% higher than during the same months in previous years.
During Q3 2014, there were 141 673 deletions. A domain name headed for deletion is quaran-tined for 40 days after the date specified in the deletion request. It can be reactivated during that period only at the request of the former registrant.
The quarantine period is a safeguard to prevent domain names from being deleted by mistake. The deleted name becomes available for general registration after the quarantine period.
When combined, the new registrations and dele-tions for Q3 showed a net increase of about 600 names per day. The renewal rate during Q3 was 81%.
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
4 000
3 000
2 500
2 000
1 500
1 000
500
0
Average 2007-2013 2014
11
The month of April sees a spike in deletions each year, as many domain names come up for renewal
then. April is the month the .eu domain was officially launched. Over time the deletions have become
more evenly spread out over the year.
Deletions per day
Q3 saw a net increase of about 600 names per day.
Net growth per day
6 000
5 000
4 000
3 000
2 000
1 000
0Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Average 2007-2013 2014
2 000
1 000
0
-1 000
-2 000
-3 000
-4 000Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Average 2007-2013 2014
EURID’S QUARTERLY PROGRESS REPORT12
Month 2014 2013 2012 2011 2010 2009 2008 2007
January 81% 81% 78% 76% 77% 78% 79% 100%
February 80% 79% 80% 78% 79% 78% 80% 100%
March 81% 77% 79% 79% 81% 79% 83% 99%
April 88% 88% 86% 85% 87% 84% 84% 81%
May 81% 81% 82% 80% 83% 80% 81% 82%
June 82% 81% 84% 83% 79% 69% 80% 86%
July 81% 79% 82% 81% 81% 80% 82% 84%
August 82% 82% 80% 80% 79% 81% 82% 80%
September 82% 79% 80% 82% 78% 79% 82% 83%
October 76% 79% 79% 78% 78% 82% 82%
November 79% 81% 78% 77% 79% 79% 83%
December 74% 81% 78% 75% 79% 80% 84%
Annual average 81.5% 81.0% 82.9% 81.6% 81.7% 80.0% 82.6% 81.9%
Renewal rates by percentage
During Q3 the average renewal rate was 81%.
13
DNS queries per minute
One method of determining the actual use of .eu domain names is by measuring DNS queries to the .eu name servers. The graph shows the
Overall, the trend line shows a steady increase in the number of DNS queries, indicating an
increased use of .eu domain names.
Average number of DNS queries per minute
average number of queries per minute for each month. The number of DNS queries has grown steadily since the launch of .eu.
550 000540 000530 000520 000510 000500 000490 000480 000470 000460 000450 000440 000420 000400 000380 000360 000340 000320 000300 000280 000260 000240 000220 000200 000180 000160 000140 000120 000100 00080 00060 00040 00020 000
0Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Dec
2006 2007 2008 2009 2010 2011 2012 2013 2014
EURID’S QUARTERLY PROGRESS REPORT14
A total of 18 Alternative Dispute Resolution cases were filed during Q3 2014, compared with 13 during Q3 2013.
The Czech Arbitration Court published nine .eu ADR decisions during Q3, all of which resulted in the domain
name being transferred to the complainant.
Domain name disputes filed by quarter
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
80
60
40
20
0
Domain name disputes
To protect intellectual property rights, an Alternative Dispute Resolution (ADR) policy was established for .eu domain name disputes. This policy is de-scribed in more detail in EC Regulation 874/2004. The dispute resolution procedure is administered by the Czech Arbitration Court, an independent body offering its services in 24 EU languages.
The ADR process for .eu disputes is similar to the dispute processes offered by most major top-level domain registries.
On27June2012,theCzechArbitrationCourt(CAC) and .eu registry EURid announced a special fee reduction to make the .eu Alternative Dispute
Resolution (ADR) process even more accessible to the European public. The cost of a basic proceed-ing was cut by 50% and the new fee structure validforsixmonthsfrom1July2012.Thismovecame in response to recommendations made in an external audit of the .eu ADR service prepared for EURid. The .eu ADR procedure is functioning well but, according to the audit, a fee reduction would further raise the visibility of the service and improve access. The special fee reduction continued throughout 2013 and was extended until the end of 2014 by way of an announcement published on theEURidsiteon21January2014.
2007 2008 2009 2010 2011 2012 2013 2014
15
The countries in the top ten list account for 87.6% of all .eu registrations. German residents have by far the most .eu domain name registrations, fol-lowed by residents of the Netherlands and France. Residents in the European Economic Area (EEA)
1 200 000
1 100 000
1 000 000
900 000
800 000
700 000
600 000
500 000
400 000
300 000
200 000
100 000
0
Czech
Rep
ublic
Spain
Italy
Poland
Fran
ce
Netherl
ands
German
y
The registrants
Top ten countries with most .eu registrations
countries of Iceland, Liechtenstein and Norway became eligible to register .eu domain names on 8January2014.AttheendofQ3registrantsinNorway had registered 5 685 names, in Iceland 177 and Liechtenstein 78.
Austria
United
King
dom
Belgium
EURID’S QUARTERLY PROGRESS REPORT16
Total number of .eu domain names by country of registrant, Q3 2014
The table above is based on country codes. Some EU Member State territories (such as Gibraltar, the Åland Islands and
Guadeloupe) have their own country codes, which is why they are included in the list.
Country Total names
Åland Islands 259
Austria 152 126
Belgium 138 732
Bulgaria 27 675
Croatia 5 618
Cyprus 15 254
Czech Republic 154 640
Denmark 40 165
Estonia 18 866
Finland 17 713
France 357 983
French Guiana 92
Germany 1 139 797
Gibraltar 1 374
Greece 50 713
Guadeloupe 458
Hungary 44 691
Iceland 177
Ireland 32 128
Country Total names
Italy 235 635
Latvia 8 018
Liechtenstein 78
Lithuania 22 773
Luxembourg 15 415
Malta 15 024
Martinique 146
Netherlands 506 231
Norway 5 685
Poland 249 020
Portugal 14 544
Reunion 373
Romania 28 229
Slovakia 43 633
Slovenia 12 548
Spain 105 708
Sweden 70 837
United Kingdom 343 464
17
Popularity of .eu compared with ccTLD registrations, Q3 2014
Country .eu/1000 cctld/1000
Malta 35.7 n/a
Netherlands 30.2 328.2
Luxembourg 28.7 154.0
Austria 18.0 146.3
Cyprus 17.6 n/a
Czech Republic 14.7 110.3
Estonia 14.2 59.0
Germany 14.2 196.1
Belgium 12.4 132.7
Slovakia 8.1 58.7
Lithuania 7.7 56.2
EU 7.7 104.3
Sweden 7.4 137.3
Denmark 7.2 226.2
Ireland 7.0 43.0
Poland 6.5 65.4
The figures above show the number of domain names per 1 000 inhabitants at the end of Q3 2014. They are based on
population data from Eurostat and ccTLD information from national registries.
Country .eu/1000 cctld/1000
Slovenia 6.1 55.3
France 5.5 42.7
United Kingdom 5.4 164.5
Greece 4.6 38.1
Hungary 4.5 65.3
Latvia 4.0 54.3
Italy 3.9 45.5
Bulgaria 3.8 n/a
Finland 3.3 65.2
Spain 2.3 37.2
Romania 1.4 37.7
Portugal 1.4 63.6
Croatia 1.3 20.1
Norway 1.1 124.7
Iceland 0.5 154.4
EURID’S QUARTERLY PROGRESS REPORT18
Growth by country, quarter over quarter and year over year
Country Q3 2014
vs Q2 2014
Q3 2014
vs Q3 2013
Austria 3.3% 9.1%
Belgium 1.6% 4.9%
Bulgaria 4.0% 21.1%
Croatia -0.5% N/A
Cyprus 1.4% 3.2%
Czech Republic 1.9% 1.5%
Denmark 3.8% 17.2%
Estonia 1.4% 5.4%
Finland 1.4% 11.0%
France 2.3% 4.0%
Germany 0.7% 1.1%
Greece 6.4% 20.2%
Hungary 1.6% 2.1%
Ireland 0.2% 7.9%
By the end of Q3 2014, .eu domain name registrations had increased in 24 EU countries. As shown above, the .eu
domain became especially popular in Malta, Greece and Luxembourg.
Country Q3 2014
vs Q2 2014
Q3 2014
vs Q3 2013
Italy 1.0% 10.1%
Latvia 2.3% 18.4%
Lithuania 1.9% 7.4%
Luxembourg 6.2% 5.5%
Malta 26.2% 39.9%
Netherlands -0.3% 3.4%
Poland 2.6% 6.8%
Portugal 1.2% 13.5%
Romania 2.0% 11.5%
Slovakia -0.4% 10.3%
Slovenia 4.6% 11.0%
Spain -0.4% 1.8%
Sweden 0.7% 4.8%
United Kingdom 0.1% 4.7%
19
Growth by country, Q3 2014 compared with Q3 2013
The countries with the fastest relative
growth year over year were Croatia
(84%), Malta (40%) and Bulgaria (21%).
.eu domain names per 1 000 inhabitants, Q3 2014
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
United Kingdom
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
NetherlandsPoland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Austria
Croatia
Norway
Iceland
Liechtenstein
>10
5-10
2-5
<2
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
United Kingdom
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
NetherlandsPoland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Austria
Norway
Iceland
Liechtenstein
Croatia
>20%
10-20%
0-10%
<0%
The number of .eu registrations per
1 000 inhabitants varies from a high of 30
in Malta and the Netherlands to around
0.5 in Iceland. In general, countries with
a large number of ccTLDs per inhabitant
also have a large number of .eu registra-
tions per inhabitant.
EURID’S QUARTERLY PROGRESS REPORT20
.eu registrars can be located outside the EU. Categorising registrations by country of registrar shows many similarities with the categorisation by country of registrant (see previous table Top ten countries with most .eu registrations). The main dif-ference is that the USA, Denmark and Seychelles
Top ten countries by number of .eu registrars
150
100
50
0
Hunga
ry
Fran
ce
Austria
Belgium
German
y
United
King
dom
USA
Sweden
Top ten countries based on registrations by country of registrar
1 300 000
1 200 000
1 100 000
1 000 000
900 000
800 000
700 000
600 000
500 000
400 000
300 000
200 000
100 000
0
Seych
elles
Italy
Fran
ce
Netherl
ands
German
y
are on the top ten list based on country of registrar but not based on country of registrant, while the opposite holds true for Belgium, Austria and Spain. In Q3 2014, the countries in the top ten list of reg-istrations based on country of registrar accounted for 83.6% of all .eu registrations.
The registrars
USA
Poland
Czech
Rep
ublic
Denmark
Netherl
ands Ita
ly
United
King
dom
21
Country Names
managed
Number of
registrarsAnguilla 179 1Australia 21 872 7Austria 57 530 55Bahamas 25 922 1Barbados 157 1Belgium 70 625 52Bulgaria 628 2Canada 89 683 24Cayman Islands 0 1China 1 006 5Croatia 2 790 4Cyprus 14 485 2Czech Republic 142 686 16Denmark 114 424 15Estonia 11 667 3Finland 4 497 7France 327 669 40Germany 1 325 641 90Greece 46 769 14Hong Kong 5 1Hungary 27 783 26Ireland 8 520 6Israel 599 3Italy 195 020 66Japan 274 2
.eu registrations by country of registrar, Q3 2014
A .eu accredited registrar managed an average of 5 129 .eu domain names during Q3.
Country Names
managed
Number of
registrarsKorea 670 5Latvia 1 150 3Liechtenstein 0 1Lithuania 17 615 4Luxembourg 36 157 4Malaysia 133 1Malta 85 1Monaco 8 960 1Netherlands 416 213 92Norway 39 805 4Poland 201 862 17Portugal 779 6Romania 11 984 10Russia 39 1Seychelles 112 290 1Singapore 557 1Slovakia 24 880 11Slovenia 2 948 2Spain 46 730 23Sweden 46 638 26Switzerland 11 875 3Taiwan 151 1United Kingdom 189 717 34USA 216 185 60
EURID’S QUARTERLY PROGRESS REPORT22
At the end of Q3, there were 763 .eu accredited registrars.
Total number of .eu accredited registrars by quarter
1 100
1 000
900
800
700
600
500
400
300
200
100
0
2007 2008 2009 2010 2011 2012 2013 2014
23
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Q3 13 Q3 14
Top 10 Top 100 Top 500
36.9% 37.7%
83.9% 84.7%
99.4% 99.4%
Market share of top 10, top 100 and top 500 registrars
The top 100 .eu accredited registrars manage about 85% of all registrations which means
that many registrars are small businesses. Compared with the previous year, the market share
of the top 10 and 100 registrars has increased.
EURID’S QUARTERLY PROGRESS REPORT24
.eu’s operations are the most environmentally responsible of any TLD in Europe. On 23 May 2012, EURid became the first European TLD reg-istry to be registered by the EU Eco-Management and Audit Scheme (EMAS).
EMAS is a voluntary management tool for com-panies and other organisations to evaluate, report and improve their environmental performance. This scheme helps companies optimise their pro-duction processes, reduce environmental impacts and use resources more efficiently. EURid’s EMAS registration number is BE-VL-000016.
Environmental responsibility
Objectives
EURid’s environmental policy is based on the principle of “reduce, reuse and recycle” and provides a framework for making sustainable choices. The EMAS registration formalises this approach and demonstrates our public commit-ment to further improving .eu’s environmental footprint.
Operating .eu in a sustainable manner is guided by the following objectives:
• Reducecarbonfootprintbycuttinggreen- house gas emissions through selecting green suppliers
• Minimisewasteandthe impactofitsdisposal
• Adoptenergyandwater-savingmeasures
• Implementagreencorporatecarpolicy
• Useproductsandmaterialsmoreefficiently
• Communicate,bothexternallyandinternally, environmental goals and the measures being taken to achieve them
• Discloseenvironmental bestpracticetoother Internet industry stakeholders.
“Internet-related companies like EURid must look
after the environment and compensate for their
environmental impact as much as possible.”
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Q3 2014 activities
As part of our commitment to EMAS, we published our environmental statement as an infographic to educate our employees about the, sometimes surprisingly, easy ways they can help
us reach our greening goals. The infographic contains practical tips that everyone can follow to reduce their carbon footprint, including switching off the lights of any rooms not in use.
EURID’S QUARTERLY PROGRESS REPORT26
In terms of human resources, there were a total of 55 employees working at EURid’s four offices at the end of Q3 2014
Human resources
Headcount per office, Q3 2014
65
60
55
50
45
40
35
30
25
20
15
10
5
0
Headcount Full-time equivalents
Diegem Pisa Prague Stockholm
40 38.3
5 3.6 4 3 6 3.8
The various departments continue to work to deliver on the business plan priorities.
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The management team
Marc Van Wesemael General Manager Marc Van Wesemael has worked in the telecom and software industries as a consultant and as a manager in software engineering, general sales and market-ing. For ten years he was the Managing Director of not-for-profit DNS Belgium, the registry for .be. He has an MBA from Lessius Management School (Antwerp) in collaboration with Northwestern University (USA) and a degree in electronic engineer-ing from the University of Ghent.
Bart Foutrel Finance ManagerBart Foutrel worked as an advisor on Global Compliance Service at Pricewater-houseCoopers before joining EURid in early 2008. He has a masters degree in business sciences from Lessius Hogeschool, where he focused on finance and insurance plus accountancy and tax law.
Peter Janssen Technical ManagerBeforePeterJanssenjoinedEURid,hewas technical director for the Belgian registry .be. He was responsible for that domain’s liberalisation in December 2000. He has a masters degree in computer sci-ence from the University of Leuven.
Giovanni Seppia External Relations ManagerGiovanni Seppia previously worked at ICANN as European Regional Liaison. Prior to that, he was General Manager at CENTR. He has also served as head of external relations for the Italian Registry (ITT CNR) and has three years’ experi-ence in various roles at the European Commission.
Geo Van Langenhove Legal ManagerGeo Van Langenhove joined EURid as LegalManagerinJanuary2011.Previ-ously he worked for companies in various technology fields, such as Nuance Com-munications, EuroFiber and IMEC, where his practice focused on intellec-tual property, contracts and litigation. He graduated from the Universities of Brussels and Leuven, College of Law. He also holds an advanced masters degree in intellectual property rights from the University of Brussels.
Els Verstappen Human Resources ManagerEls Verstappen held a variety of HR roles at Scarlet, a telecommunications com-pany, before joining EURid. Most recently, as HR Business Advisor, she was respon-sible for HR support for line management, selection and recruitment, among other things. Before working at Scarlet, she was employed at KPN Belgium and at a Euro-pean non-governmental organisation.
Dirk Jumpertz Security Manager Before assuming the role of Security Manager,DirkJumpertzjoinedEURid to oversee operations and systems management. Pre viously, he worked in IT management and system consulting at several organisations, including Scar- let and Atos. He is a graduate of the University of West Flanders with a masters in Industrial Engineering.
EURID’S QUARTERLY PROGRESS REPORT28
Pierre Verbaeten Chairman of the BoardPierre Verbaeten was professor of the Computer Science department at the University of Leuven until October 2010. For more than ten years he was chair-man of this department, the largest in Belgium with more than 30 professors and 170 researchers. He led the Dis-triNet research group, which conducts basic and applied research in com-puter networks, security, middleware, multi-agent systems and embedded systems; the group numbers more than 70 researchers. In 1989 Prof Verbaeten became the first manager of the .be registry, which was transferred to the not-for-profit organisation DNS Belgium on1January2000.
Marko Bonac Director of the BoardMarko Bonac received a bachelor of science degree in mathematics (1981) and a masters in computer science (1988) from the University of Ljubljana. Between 1981 and 1992 he worked as a researcher and project leader in the field of computer networks. Since 1992 he has been the Director of Arnes, the Academic and Research Network of Slovenia, which is also the registry for the Slovenian top-level domain, .si.
Christopher Wilkinson Director of the BoardChristopher Wilkinson is the Chairman of the Internet Society European Co-ordinating Council. He has degrees in natural sciences and economics and experience in international affairs. His working life spans several international organisations and the European Union. He was closely associated with the creation of ICANN and the GAC. He initiated the .eu top-level domain.
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The board and strategic committee
Tomáš Maršálek Director of the BoardMr Maršálek is an independent IT consultant and member of the CZ.NIC collegium, a body associated with CZ.NIC, the registry for the .cz top-level domain. Previously he was a chairman of CZ.NIC and the Manag-ing Director of the Czech Neutral Internet eXchange node (NIX.CZ). After graduating from the Czech Technical University in Prague with a masters degree in radio electronic science, he began his professional career at AT&T. Mr Maršálek is a cofounder of GTS, the biggest alternative telecommunications operator in the Czech Republic. He also helped establish the IP network in Central and Eastern Europe on behalf of British Telecom.
Domenico Laforenza Director of the BoardDr Domenico Laforenza is the Director of the Institute for Informatics and Telematics of the Italian National Research Council in Pisa. He is also the head of nic.it, the registry for Italy’s .it TLD.InJune2011hewasnominatedas the Vice-President of the European Consortium for Informatics and Math-ematics (ERCIM). Dr Laforenza also serves in the “Future Internet Forum of the Member and Associate States” as Italian representative appointed by the Italian Ministry of Research, Education and University. He holds a doctoral degree in Computer Science from the
University of Pisa.
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Susanne CzechMember of the Strategic CommitteeMs Susanne Czech has been Secretary General of EMOTA, the Brussels-based European Multi-channel and Online TradeAssociation,sinceJanuary2007.Before joining EMOTA, she directed the Single Market and International Affairs Committees at CEA (the European Insurance Federation) in Brussels, after representing, for more than eight years, the interests of the Austrian insurance industry at European and international level from her position as a lobbyist at VVO (the Austrian Insurance Federation) in Vienna. Ms Czech graduated from the University of Graz (Austria) as a Doctor of Law.
Lucile Barjot Member of the Strategic CommitteeLucile is Communications and Public Affairs Manager at IAB Europe. She is in charge of Digital Public Affairs and follows the regulatory work of the European and international institutions, like the European Commission, Parlia-ment and Council. Lucile has worked previously for FAEP (European Federa-tion of Magazine Publishers) after an internship at a French newspaper. She holds a dual degree in Political Sciences from the universities of Lille, France and Münster, Germany and speaks French, English and German.
Philippe de Buck Member of the Strategic CommitteePhilippe de Buck received a doctorate in law from the University of Leuven. After a post-graduate course in tax studies at the Ecole Supérieure de Sciences Fiscales (ICHEC) in Brussels, he joined Agoria, the Belgian multisectoral federa-tion for the technology industry. There he filled various functions until 2001, when he left the CEO position at the federation to join Business Europe in the role of Secretary General. Mr de Buck is also a member of the board of direc-tors for both ING Belgium and BASF Antwerp and sits on the advisory board of the European Policy Centre.
Massimo Cimoli Member of the Strategic CommitteeMassimo Cimoli is an Italian and European Trademark Attorney and Vice Chair of the ECTA Internet Committee. He is one of the advisors of the Italian Trademark Office and one of the three legal experts for the Italian Board of Appeal regarding trademarks. He is an arbitrator for the .eu ADR proceed-ings before the CAC. He is the author of several articles on trademarks and domain names, including the recent article, “Economic evaluation of domain names”, published in the 2012 ECTA Gazette. He is a co-author of the “Com-mentary on the IP Code” by Professor Galli, which relates to the provisions of the Community Trademark Regulation.
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Luc Hendrickx Member of the Strategic CommitteeLuc Hendrickx has been the Director of Enterprise Policy and External Relations at UEAPME since 2000. He is respon-sible for SME policy, better regulation, legal affairs, internal market issues, ICT-related files, accounting, retail, tourism, trade and corporate social responsibility. Previously, he was member of cabinet of the Flemish Minister of Environment and Employment. Between 1992 and 1998 he was a professor at the Flemish Economic High School (VLEKHO) in Brussels. He started his career in 1986 as salesman in his sister’s do-it-yourself shop before joining UNIZO, Belgian SME organisation, as Legal Counsellor in 1989. Mr Hendrickx has a law degree from the Catholic University of Leuven, a diploma from the Institut Européen des Hautes Etudes Internationales of Nice and a master in European studies from the Universitat Autònoma de Barcelona.
Jon Thorhallsson Member of the Strategic CommitteeJonThorhallssonisthePresidentoftheConfederation of European Computer User Associations (CECUA). He has a Doctorate in Theoretical Physics from the University of Giessen, Germany, and a Post Doctorate from the Universi-ties of Alberta and British Columbia (Canada). He has gained extensive academic teaching and research experi-ence in Germany, Canada and Iceland. JonThorhallssonalsohasexperienceas International Chairman of the Board, CEO and Strategic Consultant for government agencies, public institutions and startups. He is a member of the In-stitute of Management Consulting USA (IMC USA) and an Honorary Member of The Icelandic Society for Information Processing (ISIP).
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