Europe3PL Report 2005 - LOMAG-MAN .Org · III Profile of respondents participating in the survey ... the respondents believe that India holds the most growth potential for their companies,

European 3PL Market Survey Report

3rd eyefortransport European 3PL Summit 2005 October 26-27 2005 - London, UK

www.eyefortransport.com/3pl2005

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3rd Annual Report on European Industry

August 2005

For further details please contact: [email protected] US Toll-free: 1 800 814 3459 ext 252 Rest of world: +44 (0) 20 7375 3459




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Table of Contents:

I INTRODUCTION ..................................................... 3

II Survey overview ....................................................3

III Profile of respondents participating in the survey .........................................................4

IV The main challenges for European 3PLs...................5

V Opportunities for growth in the European 3PL industry ..........................................................6

VI Potential growth per geographic region ...................7

VII Potential growth per vertical market ........................8

VIII 3rd eyefortransport European 3PL Summit 2005:........................................................9




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I Introduction

The 3PL industry is an evolving landscape, with the increasing demands of customers driving the trends.

The growing need for businesses to diversify and outsource their logistics activities as supply chains increase in complexity and fragility has validated the role of 3PLs in every aspect of logistics.

While 3PL providers consolidate their operations primarily to expand their capabilities across sectors and regions, it is also a means for larger players to overcome fragmentation and claim a larger slice of the market. For smaller players, it is a basic route to survival.

However, the entry of global players, one-stop-shop providers, integrators and 4PLs is taking the competition to the next level. Mergers and acquisitions are almost commonplace, and in today’s 3PL industry, it’s very much a case of ‘survival of the fittest’.

In an effort to establish the nature of the difficulties faced by the European 3PL industry, eyefortransport conducted the European 3PL Market survey during July 2005.

Much of the data gathered in the survey will be discussed and debated at the 3rd eyefortransport European 3PL Summit 2005, which takes place on October 26-27 in London.

For more information on the eyefortransport survey results or the conference, contact Izabela Janecka at 1 800 814 3459 ext. 252, [email protected]

II Survey overview The survey was conducted via the Internet, and responses were solicited by targeted e-mail lists, select trade association memberships, various related-industry databases and other targeted methods. No individual responses were analysed, but rather all responses were consolidated.




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The aim of the survey was to identify the main challenges for European 3PLs, as well as the best potential opportunities in the different geographical regions, industry segments and market verticals. Respondents were asked a number of questions to establish the biggest challenges and key concerns facing 3PLs in Europe. They were also asked to identify potential opportunities, and whether they have or plan to deploy RFID in their operations.

III Profile of respondents participating in the survey

Over two hundred and fifty logistics professionals from 3PLs, freight forwarders, carriers, warehouse operators, shippers and technology providers responded to the survey.

The chart below shows the distribution amongst the respondents for this survey.




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IV The main challenges for European 3PLs

Maintaining profits under price pressures from customers is a major challenge for European 3PLs, with 87% of the survey respondents saying it was a ‘big challenge’ (44%) or a ‘very big challenge’ (47%). For 3% of the respondents, this is not their key concern.

Globalisation of the 3PL market and the need to deliver services in new geographic regions is a big or very big challenge for 64%, but is not perceived as a challenge at all by 2% of the respondents.

Another serious challenge for almost half of the respondents is competition in the form of giant global 3PLs (49%) and the ability to delivery the latest cutting edge technology to customers (44%).

The emergence of 4PLs / LLPs is only a seen as a challenge by (37%) of the respondents.




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V Opportunities for growth in the European 3PL industry

The survey revealed that one of the biggest opportunities for growth lies in providing technology / IT solutions to customers, with more than two-thirds of the respondents saying it is the best opportunity (20%) and 45% saying it is still a good opportunity.

Reverse logistics (63%), global freight management (62%) and 4PL / LLP services (60%) are almost equal in respect of presenting opportunities to 3PL providers.

Freight audit payment and general warehousing are only considered as ‘best’ opportunities by 7% and 4% (respectively) of the survey respondents.

The total number of respondents who rated WEEE directives opportunities as good (25%) or best (7%) is equal to the number who said packing / picking are good (26%) or best (6%) opportunities.




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VI Potential growth per geographic region

Respondents were asked to rate the geographic regions which they consider to have the greatest growth possibilities for their companies within the next two – three years.

Exactly half of the respondents said that China has the “most” growth potential for their companies, with another 27% saying it had significant potential. A quarter of the respondents believe that India holds the most growth potential for their companies, while 22% think this is true for Eastern Europe.

South America and the Middle East are only considered by 3% of the respondents to hold any significant growth potential for their companies.




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VII Potential growth per vertical market

Respondents were asked to rate the vertical markets which they consider to have the greatest growth possibilities for their companies within the next two – three years.

84% of the respondents said that the hi-tech/electronics sector holds the key to potential growth for their companies, while 81% say it is the industrial sector.

Retail and FMCG/CGP is considered by 79% and 77% respectively to offer the greatest growth potential for the respondents’ companies. While the food sector isn’t rated highly, 33% of the respondents feel it has reasonable potential.




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VIII 3rd eyefortransport European 3PL Summit 2005:

The 3rd eyefortransport European 3PL Summit will take place on October 26-27 2005 at the Royal Garden Hotel in London.

This event will bring together the top 3PL executives from different industry verticals to discuss the challenges that face the European 3PL industry. Topics up for discussion, analysis, and questioning will include: At the Summit you will:

• Hear first-hand from the industry’s most influential 3PL CEOs including: CEO EMEA John Pattullo EXEL, CEO EXPRESS EUROPE Dr. Peter E. Kruse DEUTSCHE POST AG, MD & SPOKESMAN FOR THE BOARD Bernhard Simon DACHSER, PRESIDENT EUROPE David L. Hoffman CATERPILLAR and many more – who will reveal the latest industry trends and discuss all the hot topics

• Learn directly from your customers how to gain more of their business – hear invaluable comments from Gillette, Kimberly-Clark, IBM, Avon and Solectron

• Make new profitable business contacts with over 200 senior executives from leading 3PL Providers, 3PL customers and partners

See www.eyefortransport.com/3pl2005/confirmed.shtml for full speaker details.

For more information on attending, speaking, sponsoring and exhibiting contact [email protected] or call +44 (0) 20 7375 7564

In depth coverage and discussionof all the crucial issues!

ä Hear first-hand from the industry’smost influential 3PL CEOs – whowill reveal the latest industry trendsand discuss all the hot topics

ä Learn directly from your customershow to gain more of their business– hear invaluable comments fromGillette, Kimberly-Clark, IBM,Avon and Solectron

ä Make new profitable businesscontacts with over 200 seniorexecutives from leading 3PLProviders, 3PL customers andpartners

Join the debate on the future of the 3PL Industry and find out how to position yourcompany for maximum returns

“ Great two days. I met 3PL logistics management with EU responsibility and the presentations had European flavour”Anna Cusmano Logistics Director BP Lubricants– attendee 3PL Summit 2004

Coffee Break Sponsor: Media Partners: Supporting Organizations:

The 3PL Summit will refineyour 3PL strategy in just 2 days through:

8 hours of dedicated networking time8 high level presentations6 informative panel sessions10 interactive roundtables2 hands-on workshops

Keynote speakers

John Pattullo CEO EMEA ExelDr. Peter E. Kruse CEO Express Europe Deutsche Post AG Bernhard Simon MD & Spokesman for the Board DachserDavid L. Hoffman President Europe Caterpillar

3PLsPhil Shankley MD UK GefcoReidar Nilsen SVP of Supply Chain Management Groupe Cat Jean-Louis Demeulenaere MD Geodis Solutions Oliver Landgraf SVP Marketing & Business Development DHL Solutions John Merry CEO AutoLogic Holdings Gert Askes MD Europe Menlo Worldwide Logistics Andreas Janetzko Dir. of Global Strategic Accounts UPS Supply Chain Solutions Richard Conneely Head of Transport Solutions WincantonAdrie Kaljee RFID Programme Manager TNT Logistics Reinhard Schullerus Senior VP KN LeadLogistics Martin Dixon General Manager Marketing BAX Global Jerry Levy VP Marketing BAX Global Jason Denne Director Business Development Schneider Logistics Europe Neale Travers Dir. Logistics Solutions & Engineering Europe APL Logistics

ShippersMaarten Schreppers Iberia Logistics Manager Gillette Group Martin Zegers Director Transportation EMEA Avon Cosmetics Peter Surtees European Logistics Director Kimberly-Clark Dave Luddington Distribution Logistics Project Manager IBMStef de Bont Business Unit Manager Service Logistics Solectron

SEE INSIDE FOR FULL LIST OF SPEAKERS

LOOK INSIDE for full programme details

EARLY BIRD DISCOUNT – SAVE €400 IF YOU REGISTER BEFORE 12TH SEPTEMBER 2005

October 26-27, 2005 Royal Garden Hotel, London

ThirdEuropean 3PL Summit

European 3PL Summit

EUROPE’S ONLY MEETINGPLACE FOR SENIOR 3PL EXECUTIVES

• 3PL customers openly discuss what theyexpect from their 3PL providers now andin the future

• Find out the value-added services yourcustomers want you to provide?

• Discover the innovative new technologiesthat you should adopt and how to makethem your unique selling point

• What are the key elements behind acustomers’ decision to employ a 4PL?

• Discuss the latest business opportunitiesin the 10 new EU member countries andbeyond

• What does the future hold for European3PLs – Where does your business fit in?

Chairman’s Welcome

Keynote address

How can a 3PL maximize theopportunities from the globali-sation of manufacturing,services and trade? Exel’sstrategies uncoveredWhat opportunities does globalisation reallyoffer to a 3PL? Discover first-hand from Exelhow they are taking advantage of thisgrowing trend.

Hear the challenges that globalisation givesto your company and your customers, such assourcing reliable transportation in newdistant markets and achieving end-to-endvisibility – Find out how to quickly turn thesechallenges into profitable new business.

John Pattullo CEO EMEA Exel

Keynote address

Future challenges for transportand logistics providersDr. Peter E Kruse is on the ManagementBoard of Deutsche Post. In this keynoteaddress you will hear how DPWN are devel-oping their 3PL offering.

• Hear DPWN’s views on the development of theEuropean transport market – what does thismean for 3PL’s

• Find out how to successfully react to changingcustomer requirements

• Find out how DHL is positioning itself in the3PL marketplace – Business strategy, productportfolio and service concept uncovered

• Listen to the future perspectives of the 3PLindustry

Dr. Peter E. Kruse CEO Express EuropeDeutsche Post AG

Customer Presentation

Gain a unique insight from amajor 3PL customer of theprocess they took and thethinking behind their decisionsas they evaluated, selected, andbuilt a real partnership withtheir 3PL providerMaarten Schreppers is responsible for thewarehousing and transportation at GilletteIberia and was in charge of selecting their3PL provider.

• He will describe the tender process that tookplace 2 years ago and will reveal how theyhave set up and developed their current opera-tions with Exel.

• You will learn how shippers and logisticsproviders can improve communication, increaseefficiency across the supply chain and build astrong and long-lasting relationship.

• You will hear also first hand about severalcollaborative projects developed by Gillette and

Exel with major international retailers (e.g.Carrefour, El Corte Inglés).

Maarten Schreppers Iberia Logistics DirectorGillette

Customer Panel Session

Find out from three leading 3PLcustomers what they expectfrom their 3PL providers nowand in the future. Hear first-hand how to gain more of theirbusiness and also the easy waysto lose existing contracts!• Discover which services, technologies and

expertise your customers want more of in thefuture

• Learn how to best position your serviceoffering to reap more business from existingand new customers

• Hear top tips for retaining and extending yourcustomer contracts

• What not to do! How to guarantee the cancel-lation of a contract – Hear first-hand whichpitfalls to avoid

• Contract negotiation – Hear your customerspoint of view, and tailor your approach to reapthe benefits in the long term

Peter Surtees European Logistics DirectorKimberly-Clark

Maarten Schreppers Iberia Logistics DirectorGillette

Dave Luddington Distribution Logistics ProjectManager IBM

Garry Mansell Managing Director FreightTraders (Moderator)

Panel Session

Discover which value-addedservices your customers wantyou to provide• How to match your value added services with

your customers needs – Warehousing, sub-assemblies, kitting, repackaging, freight boxauditing and design, pick/pack, labelling andnew technology solutions discussed

• How to market and execute your value-addedservices profitably and effectively

• Find out the value-added services that yourcustomers will want you to provide in thefuture

• Can you be everything to everyone? What arethe advantages of defining your nichespecialties and sticking with them?

Gert Askes MD Europe Menlo WorldwideLogistics

Richard Conneely Head of Transport SolutionsWincanton

Martin Dixon GM Marketing BAX Global

October 26th – 3PL Summit, Day 1

FULL SPEAKER LIST

Keynote speakers

John Pattullo CEO EMEA Exel

Dr. Peter E. Kruse CEO Express EuropeDeutsche Post AG

Bernhard Simon MD & Spokesman for the Board Dachser

David L. Hoffman President EuropeCaterpillar

3PLs

Phil Shankley MD UK Gefco

Reidar Nilsen SVP of Supply ChainManagement Groupe Cat

Jean-Louis Demeulenaere MD GeodisSolutions

Oliver Landgraf SVP Marketing & BusinessDevelopment DHL Solutions

John Merry CEO AutoLogic Holdings

Gert Askes MD Europe Menlo WorldwideLogistics

Andreas Janetzko Director of Global StrategicAccounts UPS Supply Chain Solutions

Richard Conneely Head of Transport SolutionsWincanton

Adrie Kaljee RFID Programme Manager TNTLogistics

Reinhard Schullerus Senior VP KNLeadLogistics

Martin Dixon General Manager MarketingBAX Global

Jerry Levy VP Marketing BAX Global

Jason Denne Director Business DevelopmentSchneider Logistics Europe

Neale Travers Director Logistics Solutions andEngineering Europe APL Logistics

Shippers

Maarten Schreppers Iberia Logistics ManagerGillette Group

Martin Zegers Director Transportation EMEAAvon Cosmetics

Peter Surtees European Logistics DirectorKimberly-Clark

Dave Luddington Distribution Logistics ProjectManager IBM

Stef de Bont Business Unit Manager ServiceLogistics Solectron

Industry experts

Garry Mansell Managing Director FreightTraders

Cecilia Cabodi Programme Manager Logisticsand Supply Chain Management Frost &Sullivan

Lucien de Busscher Head of Supply ChainServices Ernst & Young Special BusinessServices

Sten Bertelsen VP Trade Security SGS TradeAssurance Services

Mark Bedeman Development Director SupplyChain Academy Europe Accenture

Derek Wright Director Derek WrightAssociates

Alexander Niehues Principal Booz AllenHamilton

Erik Van Dort Global Head of DistributionCapgemini

REGISTER NOW! CALL + 44 (0) 20 7375 7575

Panel Session

What are the innovative newtechnologies that you shouldadopt and how to make themyour unique selling point• Key methods to turn your technology

investment into a customer-winning valueproposition

• How to supply your customers with technologysolutions to suit their needs and your budget

• How can your organisation prepare for RFID –from WMS to IT to warehouse design?

• Learn from companies using RFID effectivelyand profitably

• Get an update on the latest TMS

Adrie Kaljee RFID Programme Manager TNTLogistics

Oliver Landgraf SVP Marketing & BusinessDevelopment DHL Solutions(speaker updates onwww.eyefortransport.com/3pl2005)

Presentation

New business opportunities andthe WEEE directive – How toposition your company formaximum benefitsWEEE encourages and sets criteria for thecollection, treatment, recycling and recoveryof electrical and electronic waste – it affectsany business that manufactures, brands,imports, sells, stores, treats or dismantleselectrical or electronic products within theEuropean Union.

In this presentation you will hear how Geodisare offering their customers WEEE logisticssolutions – find out how your business canalso make the most of this opportunity.

Jean-Louis Demeulenaere MD GeodisSolutions

Presentation

How to achieve visibility inintercontinental inter-modallogistics • Hear how Groupe Cat tackled the unique

visibility challenge of intercontinental inter-modal transportation

• Find out how to ensure a smooth interfacebetween transport modes

Reidar Nilsen SVP of Supply Chain ManagementGroupe Cat

NETWORKING PARTY – OCTOBER 26Catch up with colleagues and oldfriends, meet fellow attendees andspeakers, and make importantbusiness contacts at the Networkingparty. Drinks and canapés will beserved, and light entertainment willhelp make the experience casual andenjoyable.

New for 2005 – Speed Networking!Meet fellow industry executives in this fun,speedy, ultra productive atmosphere. You willhave 2 minutes to meet each one of yourfellow attendees, swap business cards andfind out if this connection will become afuture partner, customer or supplier. You willbe sure to get all the contacts you need toensure a successful Summit!

Interactive RoundtableDiscussionsTake this unique opportunity to discussthe crucial topics affecting 3PLs today!Don’t miss out on this chance to askquestions, benchmark and get advice onyour key concerns from Summit speakersand fellow attendees.

Each roundtable discussion will last forapproximately one hour and will be led by influential industry experts. These discussions are completely interactive andwill provide you with ample opportunity to get the answers you need, in a highlyfocused, small group environment.

1 How is increased use of RFIDtechnology in supply chainsimpacting your business?

Adrie Kaljee RFID Programme Manager TNT Logistics

2 What opportunities are therefor European 3PLs in new EUmember states?

Andreas Janetzko Director of GlobalStrategic Accounts UPS

3 WEEE Regulations – effects andopportunities

Alexander Niehues Principal BoozAllen Hamilton

4 Transport ManagementSystems – how to optimiseyour savings?

Richard Conneely Head of TransportSolutions Wincanton

5 Niche v. Global Leaders: Isbigger always better?

Neale Travers Director Logistics Solutionsand Engineering Europe APL Logistics

6 Mergers & Acquisitions –industry update on consoli-dation within the Europeanlogistics market

7 How to ensure you profit fromthe booming Chinese andIndian markets – is India thenext China?

8 How you can best combat highenergy prices

9 What are the latesttechnologies 3PLs should beimplementing

Mark Bedeman Development DirectorSupply Chain Academy EuropeAccenture

10 As a 3PL, define where yoursecurity responsibilities lie?

Sten Bertelsen VP Trade Security SGSTrade Assurance Services

For the most up to date speaker list visit www.eyefortransport.com/3pl2005

THE EYEFORTRANSPORTEUROPEAN 3PL SUMMITEXHIBITION & MARKETINGOPPORTUNITIES

If your company sells services orproducts to the 3PL Industry then theeyefortransport European 3PLSummit is where you will meet yourtarget market! Make sure yourcompany is positioned to maximiseyour best opportunity this year tomeet over 200 senior level executiveswho will be attending in London onOctober 26-27!

[email protected] call on +44 (0) 20 7375 7564

CAN’T MAKE THE DATES?All presentations and panel sessions willbe captured on a CD-ROM meaning thatif you can’t be in London you will notmiss out!

The CD includes:• Complete audio recordings of every

main session, including workshops

• Complete set of PowerPoint presentations

• Timed programme, attendee list, exhibitor and sponsor information

The price of the CD-ROM for non-attendees is just €495 and €250 forattendees.

To reserve your copy [email protected] or call on +44 (0) 20 7375 7564

BOOK EARLY AND SAVE €400Register before 12th September andyou’ll get €150 off all Summit passes.PLUS, you’ll receive the Audio CD (worth €250) absolutely FREE. That’s a total saving of €400!

VISIT www.eyefortransport.com/3pl2005 for the latest Summit information!

EMAIL [email protected]

“ A very good event. A fine atmosphereand structure to hear from & speak tothe decision makers and strategicthinkers who actually live with theissues” John Sweitzer Logistics Director Intermec

– past 3PL Summit attendee

Panel Session

Discover the latest businessopportunities in the 10 new EUmember countries and beyond• Benchmarking – Find out which 3PLs are

leading the charge into Eastern Europe – Whatcan you learn from them?

• Which countries, industry verticals and serviceoffering are still ripe for picking?

• Expanding into Eastern Europe? Find out bestmarket entry strategy you should consider

• Top tips to overcome the common pitfalls ofEastern Europe – cultural barriers, staff trainingprocess, systems integration…

• Get advice on how to establish and growsuccessful operations in new markets

• Where should you be looking next? Russia,Turkey…

Andreas Janetzko Director of Global StrategicAccounts UPS Supply Chain Solutions

Phil Shankley MD UK Gefco (speaker updates onwww.eyefortransport.com/3pl2005)

Presentation

Hear the key findings of the2005 Tenth Annual 3PL Study asCapgemini exclusively launchthe study for the first time inEurope at the 3PL SummitThe 2005 Tenth Annual 3PL Study, wascarried out by Capgemini in collaborationwith the Georgia Institute of Technology,DHL and SAP. The objective of the study wasto examine emerging trends and issuesamong key markets and key customers in the3PL industry.

• Get an update on the development andgrowth of the 3PL industry across majorindustry segments

• What are customer needs and how well 3PLsare responding

• Understand how customers select and manage3PLs

• Examine why customers outsource or elect notto outsource to 3PLs

• Get the summary of the current use of 3PLservices

• Hear about leading topics including the use oftechnology, how to structure collaborativerelationships and how to properly measure 3PLperformance

Erik Van Dort Global Head of Distribution,Capgemini

Panel Session

What does the future hold forEuropean 3PLs • What are the next great opportunities for

European 3PLs – How to find your next cashcow

• Learn about the latest European trends andhow to position your company to maximize ROI

• Find out which emerging geographical andvertical markets will sustain long-termprofitability for your company

Neale Travers Director Logistics Solutions andEngineering Europe APL Logistics

John Merry CEO AutoLogic Holdings

Lucien de Busscher Head of Supply ChainServices Ernst & Young Special BusinessServices (Moderator)

October 27th – 3PL Summit, Day 2

Keynote Presentation

How to develop a reliableintegrated transport network tomake the most of the businessopportunities offered by EUenlargementBernhard Simon will discuss how Dachser hasinvested very heavily in the expansion of itsEuropean network to ensure that it is well-placed to handle the high growth rates fromthat region.

Hear the strategies Dachser implemented tosuccessfully extend their geographic reach –including the new branches it has openedand the partnerships it has formed withEastern European logistics companiesenabling it to offer its entire portfolio oflogistics services in Eastern Europe

Bernhard Simon MD & Spokesman for theBoard Dachser

Keynote Presentation

Using systems and processes todrive your customers SupplyChain Performance David Hoffman will discuss how you can usesystems strategy – including Service PartsManagement and a process focus – including 6Sigma and Lean Logistics principles to boost theperformance of your customers’ supply chains

David L. Hoffman President Europe Cat Logistics

Panel Session

What are the key elementsbehind a customers’ decision toemploy a 4PL – hear a timelyupdate from customers andleading 4PLs!Hear from both sides of the 4PL/LLPrelationship – You will find out:

• If the use of 4PLs is really paying off for thecustomer – hear the real (not just theoretical)benefits and results

• The real reasons why shippers want tominimize the number of 3PLs they use

• Should you expand your service offering tocompete with the 4PLs or market yourcompany to existing and future 4PLs by devel-oping your core skills?

• First-hand the tensions, failures and successesin real working relationship between 3PLs and4PL/LLP

Martin Zegers Director, Transportation EMEA Avon Cosmetics

Stef de Bont Business Unit Manager, ServiceLogistics Solectron

Reinhard Schullerus Senior VP KNLeadLogistics

Jason Denne Director Business DevelopmentSchneider Logistics Europe

Mark Bedeman Development Director SupplyChain Academy Europe Accenture(Moderator)

SECURE YOUR PLACE NOW AND SAVE €400!

POST-SUMMIT WORKSHOPS

Workshop 1

Top tips to guaranteesuccessful contract negotia-tionsIn this workshop you will find out:

• How to develop a clear definition of thescope of the services to be provided in a3PL relationship and the performancestandards by which the relationship will bejudged.

• How to run the negotiations and how bestto resolve the most difficult issues

• Best practices in negotiating crucial parts ofyour contracts including: method of deter-mining compensation, insurance andindemnification, liability for loss anddamage to cargo, benchmarks for gainsharing, shipper obligations on termination,software protection, data standards andprotection of confidential information

• What country and regional regulationsshould be considered

• Top tips to maximize the length of yourcontract

• How to effectively control the draftingprocess and overcome any barriers that may arise

Derek Wright Director Derek WrightAssociates

Workshop 2

Technology as your USP• Find out how to turn your technology

investment into a customer-winning valueposition

• How can you increase your sales bydeploying a new technology

• Discover the technologies that will directlywin you new customers

• Learn how to become the major technologyprovider to your current and futurecustomers?

• Hear how to make a serious ROI solely from your technology capabilities

(speaker updates onwww.eyefortransport.com/3pl2005)

“ Excellent event. Great topics, panels,roundtables & opportunities to discussreal issues” Jane Biddle Biddle Associates– attendee 3PL Summit 2004

Over 30 executives fromEurope’s leading 3PLswill be sharing theirviews and discussing thefuture of the 3PLindustry with you – donot miss out on yourchance to take part inthis debate!

The European 3PL market isalready mature but it is stillgetting biggerLogistics expenditures directed to outsourcing are predicted to rise by 7% in Western Europe between 2007-2009. 9th annual 3PL trends and issues report (Capgemini and Dr. John Langley, Jr. PhD)

BUT “3PLs cannot rest on their laurels” according to Dr. Langley, there is a“need to implement capable IT, institute effective management andrelationship processes, integrate services and technologies globally anddeliver comprehensive solutions that create value for 3PL users and theirsupply chains.”

On 26-27th October you will have the chance to meet and networkwith over 200 senior-level logistics executives, while learning fromthe leading European 3PLs and Shippers.

“ Networking and open opportunities to discuss a variety of topics with many people from the transportation industry.”Lorenzo Fornaroli Transport Optimisation Manager Gillette – attendee 3PL Summit 2004

Join the premier 3PL event – the 3rd European 3PL Summit.

Do you know what your customers reallyexpect from you?

Today’s logistics customers are extremely sophisti-cated, and are demanding a higher level ofcustomized performance from their serviceprovider. As the supply chain has increased incomplexity, so have the expectations of additional3PL expertise. Customers want to see their 3PLs asstrategic partners, with more involvement in thelogistics decision-making process and their ownoperations, and with expectations of a broaderrange of capabilities.

This year you will gain insight into your customers’expectations from Gillette, Kimberly-Clark, IBM,Avon, and Solectron.

What are the value-addedservices your customers wantyou to provide?

3PL users continue to have high expectations fromtheir 3PL providers in terms of service offerings andIT capabilities. Warehousing, sub-assemblies,kitting, repackaging, freight box auditing anddesign, pick/pack, labelling and new technologysolutions seem to be a must for most of 3PLproviders.

Recent studies show that customers are likely toselect their 3PL provider based on the value-addedservices they provide.

Learn from leading 3PLs what value-added servicesusers are going to expect from their 3PL providerin the future and how you can capitalise on them!

“Good understanding of European view of 3PL issues.”

Dan Bingeman Assistant VP Supply Chain Logistics

Canadian National Railway Company

What are the innovative newtechnologies that you shouldadopt? How do you make themyour Unique Selling Point?

Suppliers and manufacturers are increasinglyoutsourcing supply chain tasks to third parties inorder to achieve efficiencies.

3PL providers must address pressing IT issues suchas: customs clearance, warehouse/distributioncentre management, shipment tracking, trans-portation management, web-enabledcommunications. And the overwhelming numberone IT-based 3PL service needed in the future by allregions is RFID (radio frequency identification).

Get an update on RFID technology and find out ifinvesting in RFID will be inevitable for you.

”Wide variety of speakers, excellent presentations, well organised conference”

Cedric Lannoy European Product Manager UPS

What are the key elementsbehind a customers’ decision toemploy a 4PL?

Fact – shippers are reducing the number of carriersand logistics providers they use and turning to4PLs.

Hear first-hand from Shippers, their views on 4PLbusiness.

Learn directly from 4PLs how they serve theircustomers and how they work with 3PLs.

Decide if you should compete with 4PLs ordevelop your strengths as a 3PL provider.

What are the latest businessopportunities in the 10 new EUmember countries and beyond?

EU enlargement has opened up exciting opportu-nities for the logistics industry. Through theelimination of customs clearance procedures, EUenlargement removed a major barrier to free tradewith the new member states, whilst the entry ofmore than 75 million people into the EU singlemarket boosted the EU trade and demand forlogistics services significantly. Hear first-hand andlearn from 3PLs already doing business in thosecountries. Find out what are the most promisingmarkets as well as what market entry you shallconsider.

What does the future hold forEuropean 3PLs?

Future trends can move fast and help or hinderyour operation in the blink of an eye. How will theWEEE directive affect your business? Shall Chinabe your focus? Will the medium-sized logisticsoperations be the target of the future acquisitions?Don’t miss it out! Come to the 3rd European 3PLSummit, 26-27 October in London to hear fromindustry leaders and get all the answers you needto develop your business successfully!

To learn more about these,and all of the other 3PL hot topics, secure yourplace today.

PLACES LIMITED – REGISTER NOW! +44 (0) 20 7375 7575

Europe’s biggest and best 3PL industry event – go to www.eyefortransport.com/3pl2005

ThirdEuropean 3PL Summit

European 3PL Summit

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CALL: +44 (0) 20 7375 7575 or (US Toll-free) 1 800 814 3459

ONLINE: www.eyefortransport.com/3pl2005

EMAIL: [email protected]

REGISTER NOW AND GET A €400 EARLY BIRD DISCOUNT!Book by September 12 and receive a €150 discount on all Summitpasses and a free Audio CD worth €250. To receive this special earlybird discount you must either complete and fax back the booking formin this brochure, or quote the discount code ‘Discount 3PL’ when registering your place by telephone on +44 (0) 20 7375 7575, or enter‘Discount 3PL’ into the discount code box on the website when bookingonline at www.eyefortransport.com/3pl2005 – this discount will beautomatically applied when you quote the discount code.

GET A GROUP DISCOUNT!Register as a team of 3 or more and receive a €100 discount per person.Contact eyefortransport at +44 (0) 20 7375 7575 for more information.

VENUE & ACCOMMODATION:The Royal Garden Hotel, 2-24 Kensington High St, London W8 4PT Book early to take advantage of our limited hotel discounts at The Royal Garden Hotel. Details are available atwww.eyefortransport.com/3pl2005/accommodation.shtml

CANCELLATIONS:Cancellations received by email on/before 12th September 2005 are refundable. For cancella-tions received after 12th September 2005 you will receive a 100% credit to be used at another eyefortransport conference. If you do not cancel and do not attend the conference you are still responsible for payment. You may substitute the name of a colleague at any time.

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What you can expect in 2005…

MORE Top Class SpeakersWhere else can you hear from over 30 of the industry’smost influential speakers from top 3PL providers, usersand industry experts in just 2 days?

MORE Roundtables10 roundtable discussion sessions means more oppor-tunities to get answers to your key questions, direct fromthe industry’s leaders, while networking with potentialpartners and customers.

MORE WorkshopsEnsure you walk away with the latest strategies andtechniques for successful 3PL relationships. Only themost renowned industry experts present highly interactiveworkshop sessions at the 3rd European 3PL Summit, to giveyou expert information you can take back to the office.

MORE NetworkingWith more superb social events, exhibition space,networking breaks and interactive sessions, you can besure that you will have every opportunity to build lastingrelationships with senior 3PL executives.

So don’t delay. Register today!

Europe’s biggest and best 3PL industry event – go to www.eyefortransport.com/3pl2005

FAX THIS FORM TO: +44 (0) 20 7375 7576

© Copyright 2005 First Conferences Ltd. Eyefortransport reserves the right to make changes to the program prior to the event. All rights reserved. www.firstconf.com/legal_notice.html. This document contains original material that isprotected by copyright. No unauthorized use of material herein may be made without the prior consent of First Conferences Ltd. eyefortransport is a proprietary creation and trademark of First Conferences Ltd.

European 3PL Summit: 26-27 October

Quote ‘Discount 3PL’ andbook before 12th September

€1545 + VAT

€1545 + VAT

€1345 + VAT

€1345 + VAT

Price after 12th September

€1945 + VAT

€1695 + VAT

€1745 + VAT

€1495 + VAT

Platinum:

Gold:

Silver:

Bronze:

The Royal Garden Hotel, London

Platinum: 2 day summit & workshops + CD

Gold: 2 day summit & workshops

Silver: 2 day summit only + CD

Bronze: 2 day summit only

Documents

Europe3PL Report 2005 - LOMAG-MAN .Org · III Profile of respondents participating in the survey ... the respondents believe that India holds the most growth potential for their companies,