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Oil find promptsPhoenix to add

CaravansEver since big discoveries were made in Kenya’s virgin oil fields last Aprilthere has been increasing attention on the east African country’sproduction potential.

In response, Kenyan aircraftoperator Phoenix Aviation has addedthree Caravan 208Bs to its fleet “tosupport ongoing growth andoperational efficiencies”. Theadditional aircraft are intended toposition Phoenix to take advantageof market opportunities, especially inrelation to the oil and gas discoveries.

Steve Parkinson, director ofspecial operations, says: “Thepeaceful elections that recently tookplace in Kenya make it a primecandidate for local and internationalinvestment and the outlook foraviation in Kenya is very positiveright now.

“Through the purchase of theseaircraft, we are ensuring that PhoenixAviation is able to take advantage ofthe new opportunities as they ariseand that we build on this strength tomeet our strategic needs in the shortto medium term.”

Known as the workhorse of theCessna family for its exceptionalperformance in and out of ruggedairstrips, the Caravan was selected byPhoenix for its reliability anddurability. The first of the newaircraft, 5Y-CBG, is online and thenext two aircraft will be delivered byJune of this year. The aircraft haveundergone a major check at a Cessnaservice centre in Florida, whichincluded new paint and interiors.

Jet-Link acquisition brings flexibility and a Swiss dimension to DC Aviation

Business jet operator DC Aviation, based in Stuttgart,has acquired the Swiss boutique jet provider Jet-Link,located in Zurich.

“We look forward to working closely with the Jet-Link team in the future. It has been very successful inholding its own on the Swiss market for over twodecades now, and has earned an outstandingreputation with both charter customers and aircraftowners,” says Michael Kuhn, ceo of DC Aviation.

“This expansion venture is in perfect harmony withthe growth objectives of DC Aviation as well as thedesire of the company to react to market requirementswith the greatest possible flexibility.”

Hanspeter Candrian, founder and ceo of Jet-Link, isdelighted with the development: “With qualitystandards of the highest level, the two companiescomplement each other perfectly. Of course, a solidcorporate strategy must also include a focus on furtherdevelopment. Together with DC Aviation, we canreach the goals we have set and perfectly project ourcore values of ‘Made in Germany’ and ‘Swiss Precision’on our target markets,” he says.

Marc Ambrosius, cfo of DC Aviation and member ofthe supervisory board of Jet-Link Holding since 2012,highlights in particular the broad international base ofthe DC Aviation brand. “In addition to its joint venturein Dubai, this acquisition has enabled DC Aviation toalso establish itself in the important Zurich financialcentre, and the company is now in a position to offerits international customers the additional option of aSwiss home base.”

As well as expanding its market position, DCAviation says that the acquisition is designed toexpand the company’s performance and serviceportfolio, and to provide an enlarged pool ofexperience, highly qualified employees, and extensiveknowledge in all areas of business aviation.

DC Aviation has more than 330 employees, and saysit is the largest provider of business jets in Germany. Its fleet ranges from the Learjet 40, to medium-hauland long-haul jets such as the Gulfstream G450/G550,to its four vvip Airbus 319 CJs. It is wholly owned byATON GmbH, a holding company that, along withvarious other companies, deals in raw materials,services, and related technologies.

Jet-Link AG is a private Swiss airline companylocated close to the Zurich airport. It was founded in1990 by Swissair pilot Candrian and his wife Helen. Itstarted up initial operations under the name of Heli-Link AG and provided helicopter flights for the rapidlygrowing business aviation market. In 1997, theincreased demand for an expanded range of offeringsled to the formation of Jet-Link AG.

Michael Kuhn, Helen and Hanspeter Candrian and MarcAmbrosius look forward to working together.

Bell Helicopter president and ceo John Garrison(right) congratulates Ivan Yatsenko, generaldirector and major shareholder at Heli-Drive, on hiscompany’s appointment as an independentrepresentative for Russia. See full story on page 9.

Heli-Drive orders fiveBells as Russia’s

second distributor

Pages 10-13

Experiencedvoices putbusinessaviation intoperspective

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APRIL 2013 3EUROPEAN BUSINESS AIR NEWS

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New clients in the west African sub-region have led CavertonHelicopters to order three moreAW139 helicopters for its deep wateroil and gas support missions. With aroster of six in its fleet already,Caverton is said to be the largestoperator of the type in the region.

Adeniyi Makanjuola, executivevice chairman, says: “This orderrepresents another major milestonefor Caverton as we broaden our clientbase and continue to increase ourcapacity in Africa. The choice of theAW139 is a testament to its unrivalledperformance and capability in ouroperating environment and weremain confident that it will continueto deliver exceptional results for us.”

Caverton Helicopters wasappointed an AgustaWestlandauthorised service centre for theAW139 intermediate twin helicopterin July last year. Based in west Africa’scommercial hub Lagos, the servicecentre provides maintenance andrepair services and an extensive spareparts inventory.

Operating from facilities aroundthe country and more recently inother parts of west Africa, CavertonHelicopters provides a range of

services including transportation,maintenance, SAR and relatedservices to offshore oil companiesand other sectors. It says it is the first wholly indigenous civilhelicopter company to work in the oiland gas industry.

Growing deep water oiland gas client list boosts

Nigerian AW139 fleet

AgustaWestland’s Geoff Hoon andAdeniyi Makanjuola of Caverton shakeon a successful partnership.

Dusseldorf-based Vibro-Air has takendelivery of the first factory-newEmbraer Phenom 300 to join itscompany-owned fleet, with theappropriate registration D-CHIC.

“Naturally an aircraft with sucha classy registration has a stunninginterior to match,” the company says.It has six wide ivory leather seats anda modern galley area as well as astate-of-the-art bathroom and abaggage compartment said to be thelargest possible for this size of aircraftwhich is ideal for golf and skiingequipment.

The arrival joins a Legacy 600 anda CJ3 and is fully available for charter.Vibro-Air anticipates this new aircraftwill be very popular as there is onlyone other Phenom 300 operating inGermany, and will be in demand bythe businesses and corporations in

the North Rhine Westphalia region.Ammr Shaladi, joint ceo, says:

“This is such a great aircraft, we arevery happy to welcome this new jet toour fleet. Vibro-Air is committed todoing good things, even better, at alltimes, this new aircraft underlinesour commitment to this policy. Wehave had many enquiries for anaircraft of this specification andanticipate that it is going to be anextremely sought-after aircraft.”

Founded in 1987 as part ofAllkauf-Flugdienst, Vibro-Air isdriven by chief executives Shaladi,Michael and Klaus Viehof. Thecompany has a staff of 15 and is partof the Vibro holding company ownedby the Viehof family business. Apart from the Phenom 300, itoperates one Legacy 600 and a CJ3 forworldwide private chartering.

Ammr Shaladi believes the 300 will be in high demand.

‘Stylish’ Phenom 300 is achic addition for Vibro-Air

Gama Group has expanded its MiddleEast fleet with the addition of aLegacy 600 which is to be based at its newest operating base, Al BateenExecutive airport in Abu Dhabi, andappointed a commercial manager to increase its business throughoutthe region.

Oliver Hewson joined GamaAviation’s UAE-based team in 2009 tohelp establish an AOC operation andset up the regional charter salesdivision. Born and raised in the UAE,he has experience in businessdevelopment and sales including ayear in Saudi Arabia working for amultinational corporation.

As commercial manager, Hewsonwill expand his current role whichsees him supporting not only Gama’s charter and managementclients, but other operators andaircraft owners using the company’sfacilities in Sharjah. He will reportdirectly to Gama’s general managerRichard Lineveldt.

The Legacy 600 is expected to be apopular charter aircraft for Gama’scharter clients in the Middle Eastthanks to having two separate cabinzones that allow for increasedprivacy for up to 13 passengers aswell as the largest baggagecompartment in its class. It can flynon-stop from Abu Dhabi todestinations such as Geneva,Moscow, Mauritius and Bangkok.

Hewson stepsup to promote

Middle Eastfleet

Oliver Hewson will support Gama’saircraft owner customers around theMiddle East and north Africa.

Hannover-based Aerowest iscontinuing the development of itswholly company-owned fleet, havingrecently phased out one of its twoPiper PA-42 Cheyenne IIIs, by addinga second Citation Sovereign.

The company has operatedSovereigns since 2011 and last yeartraded in its first example for a 2012 model. The latest arrival hasexactly the same specification butbenefits from wi-fi connectivity. Theinterior features DVD monitors,Airshow, hot galley and has nineleather seats.

“The Sovereigns are mainly usedfor longer European sectors, but alsodestinations throughout Africa,North America and Eastern Europe,”

says sales and marketing contact AxelKlegien. For longer flights theSovereign’s seats can be convertedinto four full-size beds.

Other aircraft in the fleet comprisethe remaining Cheyenne, two Cessna425 Conquest Is, and two furtherCitations; an Encore+ and an XLS+.

“Choosing Citation series aircraftfor us was just a logical step,” saysKlegien. “From our Encore+ the nextstep up was a Citation XLS+ and theSovereign proved to be a greataddition to our existing fleet.”

Aerowest has been in operationsince 1965 and offers executivecharter, ambulance and cargo flightsworldwide with multilingual flightattendants.

Aerowest sees logic in choosinga second Citation Sovereign

4 APRIL 2013 EUROPEAN BUSINESS AIR NEWS

Air charter and managementcompany Jota Aviation has expandedits operating range after takingcommercial control of a Super KingAir 300 in partnership with Danish AirTransport (DAT).

The newly forged partnership withDAT sees Jota Aviation take control ofmarketing, bookings and logisticalrequirements for the aircraft, whileDAT will maintain ownership as wellas providing flight crew andoperational oversight. It will operateflights carrying up to eight passengersto include locations in Eastern

Europe, Africa and the Middle East.Commercial director Andy Green

says: “Jota Aviation is delighted toannounce its partnership with DATand the addition of a King Air 300. Iam certain that this link-up will bebeneficial for both parties and I lookforward to working alongside DAT.What’s more, I am extremely pleasedthat we will be able to expand ouroperating range, furtherstrengthening Jota Aviation’s status asthe charter and managementspecialists of choice for bothpassenger and freight requirements."

All profits made from the SuperKing Air 300 during the nationalcharity event Red Nose Day on 15

March were donated to the ComicRelief good causes as part of afundraising effort by Jota Group.Appropriately, the aircraft features adistinctive red nose section.

Refurbished to a high spec in 2012,it will initially be based at Southendairport. It joins one of Jota Aviation'sown King Airs at the site as well asfurther examples located atNewcastle and Liverpool airports.The fleet comprises a Beech 90Cargoliner and four B90s with plansto add a Super King Air 200 by April,plus the 300 on ACMI lease. Green

says that the main advantages of thislatter model is its speed and carryingcapacity over distance. “Compare a300 with some lighter jets, forexample Mustangs, CJ1/2/2+, andyou’ll see that you can carry morepeople, in a much larger cabin for lessmoney, with only a slight increase inflight times.”

First established to meet the needsof Jota’s growing professional racingteam and the motor sport sector, theaviation operation has since grown tobecome a successful enterprise in itsown right.

Jota partners with DAT to operate red-nosed King Air 300

Jota Aviations red-nosed Beech 300raised funds for Red Nose Day.

More than 150 vip guests attendedthe Qatar launch of The LuxuryNetwork, a private consortium ofpremium brands in prominentcapitals across the world. Foundingmember Rizon Jet hosted LuxuryD’Elegance Qatar, an invite-onlybusiness to consumer focused brandexposure event, showcasing 20 luxurycompanies from the Middle East.

Rizon Jet ceo Captain Hassan Al-Mousawi says: “We are very proudthat we have been given theopportunity to host the network’smost successful launch event. It hasbeen a wonderful opportunity forRizon Jet to work closely with non-competing key luxury brands,creating a prestige event anddeveloping a wider network andexpanding our client base.

“It is an ideal gateway to form newalliances and partnerships withbrands that will complement our

products and growth.”Planned by the executives of the

participating companies, the eventfeatured luxury vehicles, jewellery,watches, fashion, property, travel,resorts, health, beauty, gifts andlifestyle services.

St Regis Doha five-star cateringbutlers served fine food while ahighlight of the evening was the DebajCollection fashion show, showcasing anew line of abayas and turbans.

Fares Ghattas of The LuxuryNetwork Qatar says: “I firmly believethat we are creating the best circle of luxury companies here in Qatarand this is still growing. This will bean instrument for us to be unified asone. Each brand will have its fairshare of exposure locally andinternationally through businessdevelopment, networking, B2B andB2C events, vip clientele databasereferrals and partnerships.”

Rizon hosts launch of Qatarluxury brand network

Bond bases Norwegian S-92 at Aberdeen

Bond Offshore Helicopters has started operations with a new Sikorsky S-92helicopter for the first time out of Aberdeen, delivering on a three-year contractwith Premier Oil.

The contract is to provide crew change flights for the independentexploration and production company. Services started in March and thecontract has options to extend beyond its initial three-year course. Premier Oilhas equity interests in nine producing fields as well as a number of current andfuture development projects in the UK North Sea.

The aircraft was registered in Norway before being flown to the UK. It will beoperated under an arrangement with Bond’s sister company NorskHelikopterservice (NHS), and is one of 16 S-92s ordered by Bond’s parentcompany Avincis Group in 2011.

Luke Farajallah, Bond Offshore Helicopters md, says: “This new contractwith Premier builds on our strong existing relationship with them, and is moreevidence of our dedication to finding the best fit for our customers. We hope togrow with Premier as its North Sea projects mature.”

Richard Mintern, ceo, northern Europe and Asia Pacific, Avincis Group,adds: “Bond has been able to draw on the central resources of the AvincisGroup, as well as its Norwegian sister company NHS, in order to provide thebest solution for Premier. This is a great demonstration of the power of Bondbeing part of a global group such as Avincis.”

Bristow Helicopters has won thecontract to provide civilian searchand rescue (SAR) services for all of theUK. The SAR services contract has aphased-in transition periodbeginning in April 2015 andcontinuing to July 2017 and a contractlength of approximately ten years.

Bristow will provide 11 Sikorsky S-92 and 11 AgustaWestland AW189helicopters that will be located at tenbases across the country. Each SARbase will operate either two S-92s ortwo AW189s. In addition to the tenbases with 20 aircraft, there will betwo fully SAR-equipped trainingaircraft that can be deployed to anybase as needed.

It is planned that some of themilitary personnel currently involvedin UK SAR will join Bristow Heli-copters to work under the contract.

In early 2012, Bristow Helicopterswas awarded a Gap SAR servicescontract commencing July 2013, usingfour S-92 helicopters based in Scot-

land at Stornoway and Sumburgh.The Gap contract is expected to runfor about four years until transitionoccurs for these two bases to the newlonger-term contract.

Mike Imlach, Bristow Helicoptersmd, says: “Bristow Helicopters has aproven reputation for exceptional UKsearch and rescue services, havingperformed such services over 36years with world-class operationsthat included unmatched flight safetyperformance, extensive aircrewtraining, first class maintenancefacilities, supply-chain partners, andproject procurement and contractmanagement. Affiliates of BristowGroup Inc currently operate similarsearch and rescue services inAustralia, Brazil, Canada, Cyprus,Dutch Antilles, the Netherlands,Norway, Russia and Trinidad.”

Under the contract, BristowHelicopters expects to earnapproximately $2.5 billion in revenue.Jonathan Baliff, chief financial officer,

says: “We believe that these contractterms and conditions aretransformative from an operationaland financial standpoint for ourcompany. The number of helicoptersoperated, combined with the revenueand earnings generated under thiscontract, will create both a larger andlower risk company going forward.

“The total capital requirement forthis project is expected to beapproximately $1 billion, much ofwhich is dedicated to the acquisitionof 22 of the most technologicallyadvanced SAR-equipped S-92 andAW189 helicopters ever built,”continues Baliff. “We believe that thefinancing plan based on ourcompany’s capital strength was animportant criterion for the selectionof Bristow Helicopters to provide thislife saving service which requires ahigh level of safety and on-timereliability, and at higher service levelsand lower cost than previouslyanticipated by the UK government.”

In addition to the AW189 helicopters required for the SAR contract, Bristow has also ordered six AW139s plus a number of optionsfor additional aircraft. The contract for AW189s was signed at Heli-Expo by Mark Duncan, Bristow Group svp commercial, and EmilioDalmasso, AgustaWestland’s svp commercial business. The contract increases the number of AW139s delivered to and on order byBristow Group to 15.

Bristow wins ‘transformative’ contractto provide UK search and rescue

Launching The Luxury Network in Qatar: Captain Hassan Al-Mousawi and Fares Ghattas.

6 APRIL 2013 EUROPEAN BUSINESS AIR NEWS

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ABS Jets is calling on Zuzana Vaclavova’s language skills and government experience.

Expanding vip charter operator Cello Aviation is diversifying into the ACMI sector of the airlinebusiness. Operating all over Europe,Birmingham-based Cello sawbookings double during 2012 and will keep vip charter at the core of its business.

However, in partnership withChevron Technical Services inManchester, an Avro RJ85 withextended range tanks will be added toCello’s AOC. The company willmanage all aspects of operationincluding the flight deck and cabincrew as well as on-board catering.

“This type of aircraft is ideal andhas provided the basis for the successof our business,” says ceo Nim Baines.“It will be used for ad hoc charter workas well as supporting other airlineswith extra capacity as needed.”

Equipped with 82 all-leather seats,the aircraft is capable of reachingmost European destinations and canoperate into and out of airports whererunways are short and angles ofapproach and take off steep.

“We work with Cello and know thehigh standards to which they operateand this was a key factor in ourdecision to place our aircraft withthem,” says Len Morris, owner ofChevron Technical Services.

Cello took on two new staff lastyear and recruited four extra cabincrew. Baines believes that the growthof the airline is to do with filling a gapin the market with its original aircraft:“Our BAe 146 can carry morepassengers than most vip aircraft thatare typically in the 10-19 seatcategories. This enables us to carryparties such as football teams, majormusic performers and theirtechnicians as well as heavyequipment. However, the technicalspecification of the aircraft meansthat it can fly into and out of airportsthat are out of bounds to manyaircraft of this size.”

Attention to detail in choosinglocal suppliers is a policy that Bainesbelieves provides a competitiveadvantage. “In selecting our catererwe deliberately avoided traditionalsuppliers of aircraft food. We selecteda boutique caterer just a few milesfrom our base that specialises inproviding food using whereverpossible fresh, locally sourcedingredients. Gourmet Foods hasmany years’ experience catering forspecial events where the customerneeds that bit extra.”

Meanwhile, Birmingham-basedcompany Slaters designed andsupplied cabin crew uniforms.

Cello expands its fleet with RJ85 addition

Cello’s Nim Baines, top, joins forces with Chevron Technical Services director JulieGriffiths and Len Morris.

Loxwood Holdings, a group ofspecialist companies that operate instrategic risk management andsecurity, has become the first UKcustomer to buy the latest AS350model, the B3e.

“Having owned other newhelicopters before, but never aEurocopter product, I did a lot ofpersonal research and benchmarkingbefore contacting Eurocopter UK atOxford,” says Christopher JohnHolland, ceo of Loxwood.

“Since then I am delighted withthe whole experience; the staff I havebeen involved with, the product, the

passion from their people here andback in France. And the full, locallyavailable OEM support which is quiteunique, compared to what I havefaced in the past.”

The AS350B3e first entered servicein September 2011, and has a seven-seat configuration.

“We are very proud to addLoxwood Holdings and the newAS350 to our Eurocopter family in theUK”, says Markus Steinke, md ofEurocopter UK Limited.

“We are mindful that ourcustomers have a wide choice ofsingle helicopters these days, but we

are also aware that besides the pureproduct, the scope, quality andproximity of through-life support has become a more important issuethan in the past for these customers –and with the capability of Britain’scivil helicopter hub here at Oxford weoffer a comprehensive solution,unmatched by any other OEM,”Steinke says.

The company also has a networkof regional engineers and a fleet of 20Eurocopter mobile units covering thecountry. Today, around 5,350Ecureuils have been delivered in 130countries to some 1,600 operators.

Loxwood brings the latest Ecureuil to the UK

Prague-based ABS Jets has appointedZuzana Vaclavova to the role ofmarketing manager andspokeswoman.

In her new position, Vaclavova willbe responsible for the company’spresence at air shows and exhibitions,among other marketing activities. Shesays: “I look forward to thisopportunity and the chance to meetand work with many of ourinternational colleagues andpartners. I am sure my new role willbe challenging and I welcome theopportunity to help ABS Jets continueto have a strong presence atexhibitions and with our aviationpartners and clients.”

Vaclavova joined ABS Jets in 2012

and has been involved in manyaspects of the company inpreparation for her new role in themarketing department. Prior tojoining ABS Jets she travelledextensively throughout Europe,Canada and the US gainingqualifications and perfecting herlanguage skills. She gainedinternational experience working inthe foreign affairs department of theoffice of the President of the CzechRepublic and the Embassy of theCzech Republic in Washington, DC.

During the organisation of anumber of press seminarsconcerning the EU, Vaclavova gainedvaluable experience working withhigh level speakers and journalists.

Vaclavova appointed to lead themarketing push for ABS

Long-range arrivals swell Bookajet managed fleet

Bookajet, the jet management and charter business, has added a GlobalExpress XRS, a Citation Excel, a Gulfstream IV and a Citation Sovereign to itsmanaged fleet in recent weeks. The XRS and Excel will be both on the AOC andon the UK register.

Bookajet is based at Farnborough, but currently has operations in Italy, Russia, Netherlands and France as well.

One option which the company offers its charter customers is amembership card, dubbed the JetBlack card. This offers fixed prices on anyaircraft in the fleet, a dedicated account manager, 24-hour support andguaranteed availability, and a 15 per cent discount on round trips.

“For example, a typical two-hour light jet flight from London to Nice wouldnormally cost more than €11,000, but JetBlack card holders would pay just€10,000,” the company says. “Likewise, taking the same trip but with amedium jet (seven or eight passengers), JetBlack card holders would typicallysave €1,500 off the standard price. And because you only pay for the hours youare actually flying, you’ll spend less, however you use your time.”

Xclusive Jet Charter reports signs ofrecovery in the business jet market. ACitation 550 that was mothballed inMay 2011 has now been put back intooperation, and has entered charterservice alongside a Hawker 800XPfrom Southampton airport.

The Citation had needed a newengine and, with the reduction in thecharter market, the ownersconsidered it not worth the financialoutlay. This gave XJC time to wait forthe right engine deal to come along,which it did in November last year.

The company says it is used toacting for customers with veryspecific timescale requirements. Oneof its clients wanted to upgrade anexisting Challenger 605 to a newmodel, with delivery required in justtwo months’ time.

Steve Loveridge, md, reports thathe received an email that read:“Please check this is all OK.” In theattachment was the proposal for theupgrade. “It came completely out ofthe blue,” he says. “Two months’notice is a tough task but after intensenegotiations and much pressure onthe manufacturer we finally got thedeal that the client wanted and theaircraft was delivered on schedule.”

Loveridge continues: “We arelucky in that we have an excellentaircraft delivery team and weimmediately put resources in place toget the show on the road. This was anaircraft destined for another client sothe difficulty was going through thecustomer options that were specifiedto ensure compatibility with ouroperations.”

XJC recently moved into newoffices in the Signature facility atSouthampton and operates eightaircraft providing bespokemanagement and charter services.

“We celebrated 10 years in thebusiness and have seen some prettytough times. However, we have seenan increase in business over the lastfew months and are quite upbeatabout the future. We are a smallcompany by comparison and this is amodel that we want to keep, as it isthe only way that our clients can get atruthful, personal service,” he adds.

The company has taken CAMO in-house with the appointment of MikePhillips, formally of TAGFarnborough. Loveridge explains:“Mike brings us much neededexpertise in the aircraft maintenanceside of our business and we arerapidly becoming a one-stop shop.”

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8 APRIL 2013 EUROPEAN BUSINESS AIR NEWS

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VistaJet has chosen specialist catererBon Soirée to provide the food for allits flights departing from airports inthe London region.

Chief commercial officer ofVistaJet Ian Moore says: “The reasonfor us working with Bon Soirée is notonly its extremely high standard offood and attention to detail but alsobecause of the service that founderDerek and his team provide no matterwhich time of day or night it might be.This is the key that makes it our idealpartner in London and a verysuccessful provider in this fastmoving and unforeseeable business.”

The agreement also means thatBon Soirée will provide cabin crewtraining on how to prepare andpresent the dishes.

Owner and founder of Bon Soirée,Derek Freeman says of thepartnership: “It is hugely exciting tobe given the challenge to supply foodof the highest standards possible forVistaJet’s passengers and it is achallenge for my chefs.”

Healthier, Asianand Russianfoods on the riseBon Soirée has noticed that aircharter passengers are becoming evermore health conscious, especially onAmerican and Japanese flights.Requests for low sodium, low fat, andlow carb diets as well as meals thatconsist of only organic produce, areon the increase, it says.

The caterer is increasingly asked

for ‘super food’ dishes and to providefor specific diets, so its chefs nowcome up with imaginative ways ofusing, for example, nuts, seeds andberries. Freeman comments: “Whendiscussing menus with flightattendants on US flights, we are quiteoften told their clients are‘flexitarians’, which means theypractice meat free days.”

More clients are ordering foodfrom named London restaurants.Sushi from Sumosan or Nobo ispopular, while food from Moti Mahaland a variety of other Indian, Chineseand Middle Eastern establishments is regularly requested. “We have aclient who has provided us with anOttolenghi (a renowned Jewish chef)cookery book that they regularlyorder from,” says Freeman.

Catering requests for Russianflights increased in 2012, with thesecustomers spending, on average,more per head on catering than the other western European orAmerican flights.

Ian Moore of VistaJet (right) and Derek Freeman of Bon Soirée shake hands on their partnership.

VistaJet rewards specialist caterer for round-the-clock attention

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CTC Aviation, the airline training andpilot resource company, is expandingits elite operations service for privatejet owners, with the launch of adedicated operation under the nameCTC Private Jet.

Leading this initiative, mdCaptain Steve Billett says: “CTC hasbeen running private jets undermanagement since 2007, and is nowformally launching the service underits own name and with a new menu of services.

“We currently operate aGulfstream G-550 which we have justtaken delivery of, a Falcon 2000EXand two Hawker 900XPs. There are alot of AOC operators out there, butwe made the decision to offer abespoke and personal service. I can’tsay we would never have an AOC, butour clients want exclusivity andprivate access.”

Billett believes that the parentcompany’s expertise in commercialpilot training is highly valued by its private aircraft owning clients.“We have four pilots that weourselves trained, and they are usedto our view of operating to airlinestandards,” he adds.

CTC is looking for only modestexpansion: “The optimum size isdifficult to define, but the plan wouldmean adding six more clients in thecoming six months.”

The company says that thenumber of medium and large sizedbusiness aircraft delivered to the UK

during 2007-2011 was 70 per centhigher than the previous five-yearperiod. It believes this growth isdriven by an increasing number ofultra-high net worth individualsliving and working in the UK, andestimates that Russian and UScitizens alone, for example, spentmore than £1.3 billion on primeproperty in London last year. Thismeans that there are now around 295medium to large sized business jetsin the country and collectively theyare worth around £4 billion. CTC saysits research also revealed that lastyear there were some 392 dailybusiness flights in the UK, five percent higher than in 2009.

“The UK – and London inparticular – continues to attract someof the wealthiest and most successfulultra-high net worth individuals inthe world, and many of these peopleand their organisations havepurchased, or are consideringinvesting in their own aircraft,” saysBillett. “We have been successfullyrunning a fleet of four jets for aprivate client since 2007 and feel the experience we have from this,plus that of annually working withover 50 global airlines, means that we are well equipped to not onlyexpand into the growing private jet market, but also to offer uniquestandards of safety and service that are without equal in the privatejet world.”

Regardless of where clients or theiraircraft are based, CTC’s specialistoperations team will monitor andcontrol all aspects of a client’sjourney. The maintenance schedulesgo above and beyond legal airworthi-ness requirements, and operatingpartners are regularly audited.

Rob Clarke, chief executive of theCTC Group, adds: “We work for anumber of major global airlinesincluding British Airways, easyJet,flydubai, Jetstar, Dragonair, MonarchAirlines and Qatar Airways and felt that the vast experience we have gained here could be applied to the private jet market. Private jets should be operating to the samehigh safety standards as those of amodern airline, where risk isminimised and crew training of thehighest quality ensures that thesegoals are achieved.”

CTC Aviation had sales of £27.9million in 2012, and trains around2,000 aircrew for more than 50 globalairlines each year.

CTC aims to woo private jetowners with its commercial

airline standards

CTC Group’s Rob Clarke believes airlinesafety standards should be applied inprivate aviation.

San Marino widens the options for PC12 owner

A PC12 used for private transport by an undisclosed Swiss owner, and operatedby Fly 7, has been added to the San Marino aircraft register.

“It will also be authorised for training towards the type rating in our FTO(ATO) as our CAMO follows the EASA regulation on this aircraft,” saysaccountable manager for Fly 7, Yves Roch. “And this PC12 is in our flying club,Seven Aviation, along with two Swiss-registered aircraft.”

The owner never flies alone, but he does hold an FAA licence and the San Marino CAA recognises FAA and JAA licences, so he can be the captain on board.

Also, says Fly 7, a Swiss company can be registered as the owner which helps the local VAT process. “The San Marino people were efficient, fast and friendly… and that could be reason enough to register an aircraft there,”adds Roch.

“I don’t see any reason to change all the fleet [to San Marino registration] as we have very good relationship with FOCA, but this question will clearlycome for the new coming aircraft. Who knows? As San Marino wants tobecome commercial in 2015 it could be an opportunity for an AOC monoturbine IFR. We have currently applied for an AOC VFR in Switzerland but I am not sure that FOCA will take the risk to issue an AOC IFR within EASA like the Finnish CAA did.”

Speaking about the new registration, president of the San Marino AircraftRegistry David Colindres says: “This is great news that we have a major Swisscorporation registered with us. Since the launch of the San Marino registry atMEBA we have entered into discussions with many aircraft owners and thisregistration is a sure sign that they can see the benefits of registering theiraircraft with us.”

APRIL 2013 9EUROPEAN BUSINESS AIR NEWS 9

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Signing the contract is PrivatAir’s Victor Grove and SPA md Wajdi Abdullah Al-Idrissi. Behind them are SPAgeneral manager commercial affairs Faisal Bin Abdulaziz Al-saddik and Thomas Vrancken.

An agreement announced at the Abu Dhabi AirExpo will see PrivatAir deliver training servicesto Jeddah-headquartered Saudia PrivateAviation (SPA). In a move intended to achievethe excellence expected by SPA’s elitecustomers, PrivatAir will train existing cabincrew and provide coaching in specific areas ofon-board service.

The first group of SPA’s 20 cabin crew arescheduled to begin their vvip service trainingwith PrivatAir early this month in Jeddah.

SPA’s company director general KhalidAbdullah Almolhem is clear in his goals: “It is our prime objective to continually improveour services so that we always remain ahead with our competitors and exceed ourclients’ expectations, to win their absoluteloyalty. Following the tradition of Saudi Arabian Airlines, we are determined to build onour commitments by training our staff and

crew to the apex of excellence.” PrivatAir’s training department Privat-

Training is specialised in providing coursestailored to suit the exacting needs of privateaviation passengers as well as the individualculture of the client organisation. Victor Grove,svp selection, training and customer service, isexcited about this chance to extend thecompany's market reach: “Following on fromthe Royal Flight of Oman, we now have anopportunity to demonstrate our level of servicein the Kingdom of Saudi Arabia.”

SPA was founded in 2009 as an independentunit of Saudi Arabian Airlines and deliversluxury flight services to top tier clientele ofSaudi Arabian Airlines.

PrivatAir is an international businessaviation group with headquarters in Genevaand operating bases in Frankfurt, Geneva andBrazzaville, Congo.

PrivatAir helps SPA crew deliverexcellent service for elite clients

Bell Helicopter has signalledthe importance of theburgeoning Russian marketby appointing Heli-Drive asan authorised independentsales representative for northwest Russia.

The two companies also announced purchaseagreements for five aircraft,two Bell 429s and three Bell407GXs. All five will beoperated by Heli-Drive, twoon behalf of private ownersand three within its own fleet.

“Russia is one of the fastestgrowing markets in the worldand a key priority for Bell Helicopter,” says DannyMaldonado, evp sales andmarketing. “Because ofRussia’s significance, webelieve it is important to havelocally-based representativeswho can work directly withour customers in the marketin which they fly.

“We selected Heli-Drivebased on its professionalapproach and state-of-the-art

facility. It provides a world-class experience and a stra-tegic location in St Petersburg,near Pulkovo Internationalairport, enables easy accessfor our customers.”

The new helicopters areexpected to be deliveredduring 2013, and will be flownfor a combination ofcorporate/vip and EMSmissions in the St Petersburgregion of Russia.

“Bell Helicopter’s productsare ideally suited to Russia’sharsh operating conditions,”says Ivan Yatsenko, generaldirector and majorshareholder at Heli-Drive. “Asa leader in north west Russia,our capabilities will enableBell Helicopter to competemore aggressively in ourgrowing market.”

Heli-Drive was founded in2011 and has sinceestablished itself as a sales,service and training centre forvertical lift in Russia.Expansion of its facility, to be

completed in late 2013, willinclude a multi-functionalcomplex with a largeshowroom floor and privatehelicopter hangars.

Heli-Drive joins Moscow’sJet Transfer in providingindependent representationfor Bell Helicopter in Russia.

“This is definitely a stepforward for all of us,” says mdof Jet Transfer AlexanderEvdokimov, “as we are nowtruly professional partners.Previously we had just agreedto cooperate with Heli-Drive,but now it has gained officialstatus. The north west is veryimportant to us, and we arepleased that Heli-Drive willnow advance Bell helicoptersin that region.”

The presence of twodealers in one country isunusual for Bell Helicopter,but it made an exception forRussia in response to therapid growth of the localhelicopter market over mostof the country.

Heli-Drive orders five Bells asRussia’s second distributor

10 APRIL 2013 EUROPEAN BUSINESS AIR NEWS

Experienced voices put businessaviation into perspective

Rocco Cellucci1990: Flight dispatcher at AliadriaticaToday: Accountable manager at AirOneExecutive

Rocco Cellucci spent much of hiscareer in commercial aviation, butjumped at the chance to return tobusiness aviation.

“I started in this business in thelast century,” he says. “Twenty-threeyears have passed since my firstposting and I must say that I have hadthe privilege of assisting in majorchanges in our industry. Just tomention one; who would havethought back in the 90s of theexistence of commercial carriers suchas Ryanair or easyJet, or in the case of

business aviation, the birth of a majorfactional ownership company such asNetJets? I have seen expansion,recession, consolidation, but in theend more and more people are flyingfor leisure or business reasons.

“The bottom line is that the worldis getting to be a smaller place andour industry is a major actor in theprocess of opening and integratingworldwide markets.”

Cellucci started as a flightdispatcher for Aliadriatica Airlines in1990. This airline was one of the firstprivately owned airlines foundedafter the deregulation of the Italiandomestic market. In less than threeyears a tight-knit team was able todevelop Aliadriatica, a small

regional/executive carrier, to fullyfledged domestic carrier AirOne.

In AirOne he occupied different

positions, including OCC manager,charter sales network, businessdevelopment manager, and projectmanager for the implementation ofthe company fuel policy. He was ableto acquire keen knowledge of theItalian commercial and businessaviation markets and made goodcontacts with major corporate andleisure accounts.

Finally in 2008, when the mergerbetween AirOne and Alitalia wasdecided, Cellucci took the decision toreturn fully to the business aviationsector and to apply his commercialheritage to this sector. “Even if the lasttwo years have been very challengingin terms of market trends, I dostrongly believe that there are stillstrong growth potentials to come inthe near future.

“Fundamental to this is a strongethos of co-operation betweenoperators and legislators focused onthe will to enhance future growthtrends. At the same time, operatorsmust focus on cost efficiency, serviceenhancement and so on to meetclients’ high standard requirementsand price expectations.”

He believes that the key differencebetween commercial and businessaviation is the need to anticipateevery tiny requirement that thecustomer may have, and go to greatlengths to provide for these. “On oneflight we discovered that the pass-enger had the habit of preparing hisVodka Martini himself. We preparedall the tools necessary: shaker-preferred brands of liquor and lemonpeels cut in five different ways. Wewere not sure which would be thepreferred one. In the end the pass-enger was the happiest ever because,even as a frequent flyer, never had hefound anybody that went to thisdetail. We were lucky because he likedthe straight simple peel.

“It’s a simple story but it points outthe fact that in business aviationevery flight is unique. Aircraft are allquite similar, but the difference isunderstanding your clients’ needsand making sure that they aresatisfied,” he says.

This attitude will have contributedtowards his proudest achievement todate; flying over 700 block hourstotally chartered on the Falcon2000LX during 2011.

The aspect of his career which hasbeen most enjoyable has been start-ups. “In this I have had the oppor-tunity to cooperate with peoplefocused on the final objective and alsoto learn to think with an open mind toaccomplish my duties. Last but notleast, I have had the joy of transmittingmy knowledge to younger and willing co-workers. To these people myadvice has always been to be open tonew ways of approaching issues.Never be compliant and speak up ifnot in agreement.”

Capt WarrenRedfernToday: Challenger 605 captain at Rizon Jet

Extensive experience as captain of awide variety of aircraft over the yearshas led Rizon Jet’s Warren Redfern to

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Companies and individualshave used aircraft for their ownbusiness purposes virtually eversince the aeroplane came intoexistence, but businessaviation only truly evolved inthe 1960s and 70s. Thismeans that the oldest andwisest heads in the industrycan draw on experiences whichcover most of the importantdevelopments, as well as awhole rollercoaster of politicaland economic conditions.

In this issue, we have asked fora few words of experience fromkey people in the cockpit, inground operations and in aircharter management.

Rocco Cellucci believes an open mind is vital.

APRIL 2013 11EUROPEAN BUSINESS AIR NEWS

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Air BP now on tap at BarajasAir BP has launched into-planeservices for all general andbusiness aviation traffic atMadrid-Barajas airport, throughits partnership with Spanishaviation fuel supplier, SCLA.Facilities include a fixed opera-tions base, 24-hour service,dedicated Air BP staff and equip-ment, along with an increasedoperations area compared with itsprevious location.

The general aviation terminalat Barajas is due to open at the endof April and will feature vipfacilities including lounges,meeting rooms and dedicatedparking.

Inflite is approved for petsInflite The Jet Centre at Stanstedairport has been given approval tohandle the transport of petstravelling to the UK under the PetTravel Scheme. The team at Inflitehave been trained to carry outpassport checks and scan animalmicrochips.

Yes, chef! Cairns headsLondon teamAlison Price On Air has appointedJamie Cairns (pictured) to the roleof head chef to lead a seven-strongteam. A qualified chef for over 23years, he was previously head chefat Rhubarb’s main kitchen inLondon, and brings experience ofrestaurant management and eventcatering.

Legacy 650 simulatorqualified to level DFlightSafety International’s fullflight simulator for the EmbraerLegacy 650 has been qualified toLevel D by EASA.

Located in St Louis, Missouri, itis equipped with the VITAL Xvisual system, paving the way fortraining during the second quarterof 2013.

FalconBroadcast arrives inmore EASy modelsDassault Falcon has made itsFalconBroadcast airborne healthmonitoring service available on allFalcon 2000 and 900 modelsequipped with the EASy cockpit.“This service has been availablefor our Falcon 7X customers sincemid-2012 and the response hasbeen universally positive,” saidJacques Chauvet, svp of worldwidecustomer service. “Dispatch ratesincrease and in the event of anAOG, aircraft downtime isdecreased.”

Any crucial data generated bythe Central MaintenanceComputer is instantly transmittedto Dassault (either by satellite orVHF radio communications link),where it is automatically acquired,processed and enriched. An emailalert is then sent to the operator’sground personnel.

Russian helicoptersgain service centre inSouth AfricaRussian Helicopters, part of statedefence holding Oboronprom anda leading global designer andmanufacturer of helicopters, andDenel Aviation of South Africahave opened a maintenance,repair and overhaul centre inJohannesburg for Russian-builthelicopters.

Today there are about 600Russian-built helicopters in Africa,mainly from the Mi-8/17 seriesand Ka-32s.

Weston airport aims toattract businessWeston airport in Dublin has beensold to Galway-based civilengineering group Brian Conneely& Co Associates. It will now berebranded as Dublin Westonairport and will concentrate onproviding an alternative for the8,000 business jet movements peryear at Dublin’s main airport.

OPERAT IONS NEWS . . .

fully appreciate the ‘family feel’ ofbusiness aviation which, he says, isnot a job – it’s an adventure!

Redfern started in businessaviation in Calgary, Canada, withSunWest International AviationServices and still remembers his firstturboprop rating, the FairchildMetro, like it was yesterday. “I lovedflying that airplane,” he says. “Ireceived my first jet rating on theLearjet 35, also known as the ‘Ferrariof the skies’, due to its compact sizeand speed. Now I am enjoying theprivilege of flying every model ofChallenger.

“Most of my career I have been acaptain on every aircraft I’ve flown.With my extensive experience andknowledge of the varied aircraft types, I have had the pleasure tomentor colleagues new to businessaviation, helping them becomeproficient and knowledgeable in theindustry and aircraft types, a role Ivery much enjoy.”

He advises newcomers to businessaviation that it is completely differentfrom scheduled commercial aviation.“You need to be very flexible in ourbusiness as our flying is rarelyscheduled. While commercial aircraftconverted to a business aircraft may have larger crews, the majority of business aircraft are limited tothree: a captain, co-captain/firstofficer and a flight attendant. With asmall crew teamwork andcommunication is critical, relying oneach other for safety, efficiency andprofessionalism. I love the family feel

this brings to my life.“There is the benefit of often flying

with many of the same clients on aregular or repeated basis. This meansgetting to know their personalpreferences and requirements, andbeing able to anticipate and surpasstheir expectations on the next flight.Confidentiality is undeniably themost important factor for ourpassengers, and must be highlyrespected at all times. This buildstrust, comfort and confidence, whichis definitely an enjoyable aspect ofbusiness aviation.

“These details all make businessaviation a great business to be in. I’vebeen in it for over two decades and Istill love it. Every day is a newchallenge and learning experience nomatter where you are flying or whoyou are flying with.

“Business aviation in itself is anon-standard business, catering tothe varying preferences anddestinations of the individual ownersand clients. The varied confidentialcareer and character buildingexperiences will remain incrediblememories for me. While my diverseworldwide experiences are not

particularly unusual for this uniqueindustry, my most unusualpassengers have been Falconhunting birds.

“In 2000 I had the honour of flyingex-US President George H Bush, hiswife Barbara and ex-Prime Ministerof the UK, John Major. In 2001, I alsohad the honour of flying ex-USPresident Bill Clinton. The kindnessand graciousness shown by suchinfluential figures will always remainas memorable pages in my aviationhistory book.

“A significant milestone for everyaviator, flying my 10,000th hour, isstill one of my greatest achievements.I am thankful to my family, friendsand colleagues, whose patience andsupport have guided me along the way.

“When you first learn to fly you aretaught the basic skills of hand flying(stick and rudder). You should alwaysbe working on improving those skillsno matter what airplane you fly.Flying most modern airplanes todayis all about systems management.Most commercial and businessaircraft are computers that fly, withautomation being very dominant inthese aircraft. Like anything else itcan fail and you have to be able torevert back to your skills of stick andrudder, which is why hand flying isstill important to practice.

“We are unique professionals thatget to travel and experience theworld, something most people don’thave the opportunity to do. Flyingisn’t just a job – it’s an adventure, onethat I enjoy very much. You can’t help but smile when you hear thewords ‘cleared for take-off, have anice flight’.”

Peter Hartmann1983: Dispatcher at Jet AviationToday: CEO of Premium Jet AG

Many executives in business aviationstarted out as a humble dispatcher,but for Peter Hartmann joining JetAviation at Zurich in 1983 was the firststep to becoming the ceo of his ownbusiness. Adventures along the wayhave included having to stem a fuel leak onboard one flight withchewing gum.

Other incidents that stick in hismind include successfully gettingpermission to land on Galapagos witha business jet, and avoiding apositioning flight out of overcrowdedHong Kong Kai Tak by claiming to becontinuously charging the aircraftbatteries for a week.

Hartmann says his greatestachievements are the build-up ofExecuJet’s European fleet between2001 and 2009 from 20 to over 65aircraft, opening up two additionalAOCs and the Moscow office, andthen successfully opening upPremium Jet.

Captain Warren Redfern has counted ex-presidents and prime ministers among his passengers.

You can’t help butsmile when you hearthe words ‘clearedfor take-off, have a

nice flight’

continued on next page

He feels that business aviation haschanged from a ‘can do’ environmentto an (almost) over-regulatedbusiness, and advises youngstersstarting out in business aviation to“learn the basics and don’t trustcomputers in everything. A clearbrain and knowledge lets one use aidssuch as a computer to the fullestextent and the best advantage.”

This clear head has been vital toHartmann on a number of occasions,among them landing in a private 727on Midway (then still military), andsuffering three bird strikes onlanding, and one on take-off leadingto a last-minute abort and enginerepairs. Another bird strike on thesecond take-off did no damage so therescue aircraft from Hawaii turnedback and the owner asked forchampagne on passing 2,000 feet.

Temporarily closing off that fuelleak after landing in Saipan, requiredthe whole crew to chew gum whichwas then held tight until reaching thenext maintenance station for apermanent fix.

One landing on Fiji took place insuch hard rain that the runway wasonly visible by the bright lights of the‘running rabbit’, and without enoughfuel to divert because the alternatehad the same weather forecast. “Wegot soaking wet to the bones just byopening the door underneath thetail,” says Hartmann.

Stumbling over the foot of abodyguard and tumbling towards aminister required a level head whenhe found himself looking down thebarrel of the other bodyguard’s gun.

The clear head was less inevidence when breaking a toe tryingto save a paper strip flight plan frombeing ripped apart, “because I wouldhave had to do the whole thing again,and this was time consuming inthose, admittedly early, days.”

Eric KrinerToday: Postholder ground operationsat ProAir Aviation

Eric Kriner’s flying career continues,as he still holds an ATP and IFRlicence, but now he is bringing hiscommunication skills to the fore in avital ground role for ProAir Aviation.

He has been with the company forfive years and now runs flightplanning, overflight and landingpermissions as well as crew planningwith his co-workers on a 24/7 basis.In addition to ProAir’s fleet of tenaircraft, ProAir ground ops handle alloperational matters for otheroperators and aircraft as well.

Kriner is “a 100 per cent aviationguy”. He holds an Americancommercial seaplane licence and hasworked as a flight instructor in the USand Germany. He flew floatplanes inAlaska in the mid-90s. Being an

instructor in the flying club atRamstein airbase had its specialchallenges: “A traffic pattern with F-16Tomahawk fighter and Piper PA28 isspecial for pilots and controller alike.”

His first job in ground operationsstarted in 1998 with a differentGerman operator, and he enjoys thefact that no working day compareswith the other.

Kriner particularly remembers onespecial medical flight. “A young boyhad hurt his leg badly and needed tobe flown from northern Germany tothe south. The closest departureairport was a military airport. Firstthe landing request was deniedbecause on that specific day they hada change of the commander with abig celebration. But once they heard the background of the flightthere was no further discussion, theaircraft was allowed to land and theinjured child was flown to hospitalback home.

“Business aviation from theground operations perspective haschanged. On one hand there are moreairport and slot restrictions than ever,but on the other hand it has becomeeasier and more efficient to obtainoverflight and landing permits.

“The key to a smooth operation isa proper communication flow andstate-of-the-art technical equipmentto be able to respond to internal andexternal customers needs at anyplace and any time.”

Marwan Khalek1983: Set up an air taxi business witha Beech BaronToday: Group ceo of resultinginternational operator Gama Aviation.

To actually make a commercialsuccess of a business aviationenterprise is difficult, and involves

setting aside any love of flying infavour of hard-headed business, saysMarwan Khalek.

“We started with a Beech Baron inthe air taxi world, one of a few smalloperators. Most of the market inthose years was moving jockeysaround and sponsors for horse races.Then in 1984, at the tail end of therecession, there was a big operatorand Beechcraft dealer called EagleAircraft Services which was based atLeavesden, that went out of business.That created an opportunity for us toget into the King Air market, whichwas very different.”

In those days operators were muchsmaller and there were not as many ofthem, and Khalek thinks it would nowbe much more difficult to start up acharter business in this way. “It mightbe possible to do it, but is it a viablebusiness – no. The barriers to entryare a lot, lot harder these days andconsume a lot more resources. Youcan do anything if you plough a lot more money into it, but forsomebody to put a business plantogether that is sustainable, startingthe way that we did – I think thatwould be very, very difficult.”

Reflecting on the currenteconomic crisis, Khalek has a long-term perspective: “Until theearly/mid 2000s I would havedescribed this sector of the industryas one that had very tough times orless tough times. I would never havedescribed it as one that would havehad ‘good’ times. The period 2004-2007 was the only real boom time. Ithink the market has entered into thedownturn which has been moresavage than previous times, but theindustry as a whole has come into itwith more fat on it.

“That is why business failures arehappening three or four years downthe line, because the recession isprolonged and the fat has been burntoff. In our case, I am pleased to saythat we have a diversified businessand we are not as heavily dependenton charter. As a result we have beenable to weather it a lot better.

“Until about 1988/89 we werepredominately what the industrycalls an air taxi operator and ouremphasis was on buying or leasingaircraft that we sold on the air chartermarket. That is a very tough businessmodel and one that is very capitalexpensive with high risks, and theproblem is you have a very high fixedcost base. So your ability to cut backin a recession is very limited andmakes it much harder.

“Fifteen years in, we thought thatthere must be a better way, anddecided consciously to take thebusiness in a couple of directions.One is to get into maintenance, andone is to get into aircraftmanagement and start providing awider scope of services.

“We felt that to get to the next level

12 APRIL 2013 EUROPEAN BUSINESS AIR NEWS

Mulgimov takes the reinsat ACS MoscowAir Charter Service has appointedAzat Mulgimov to the role ofgeneral director in the company’sMoscow office. He has spent thelast five years as commercialdirector at Russian cargo charterairline Aviacon Zitotrans.

Air Partner operates comet flight Air Partner has successfullyoperated a comet watching flightfor 54 amateur astronomers. Thegroup worked with Air Berlin tocharter a Boeing 737-700 fromCologne/Bonn.

Air Partner worked closely withBonn-based Eclipse Travel, aleading travel agency forastronomy-related flights, on thisproject. The flight zig-zaggedthrough North Rhine-Westphaliaand Lower Saxony, following thePanStarrs comet.

New council member for aircharter associationEmma Wilkinson, director at TheCharter Company, has beenselected to join the Baltic AirCharter Association council. Shebegan her aviation career in 1997with Gold Air International, beforemanaging teams of charter salesexecutives and promoting generalaviation at London City Airport and then Execujet Aviation, whereshe was charter manager for

Europe, and joining The CharterCompany in 2011.

“I very much look forward topromoting BACA, assisting itsmembers and giving somethingback to an industry that I feel verypassionately about,” saysWilkinson.

FlyMeNow drivers speedorgan transplantsTwo staff from FlyMeNow havequalified as ‘blue light drivers’ afterintensive training from emergencyresponse personnel. The companyis involved in transporting organsfor transplant and providing airambulances at short notice.

To meet emergency medicalneeds effectively the company hasrecently expanded its services andcan now offer a road transportservice to doctors and surgeonswho often need to rush to anotherhospital to retrieve a donor organ.The company has introduced twouniquely blue light equippedvehicles, a BMW 7 series sedan andRange Rover 4x4, which canoperate independently or inconjunction with its charteredaircraft and helicopter services.

Commercial director AndrewWhitney and quality carecommissioner Colin Milne say theweek-long driver training wastough: “Five days of theory andhard practical driving, and beingassessed by ex-emergency servicesinstructors, means you have toconcentrate every minute. It wasreally challenging and theinstructors only pass you if you tickall the boxes. You have to combinespeed with safety. There’s no pointin rushing around on our life-saving missions if we’re going tocause an accident ourselves,” says Whitney.

HighProfile expands teamFrench business air charter brokerHighProfile has appointedValentine Gravelle as a salesexecutive, who brings experienceof organising travel for a diversifiedclientele including celebrities,businessmen, world renownedathletes and industrialists fromemerging markets.

CHAR TER BROKER NEWS . . .

The barriers to entryare a lot, lot harder

these days

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continued from preceding page

Eric Kriner has a seaplane licence andflew floatplanes in Alaska.

because of the pleasure flying wasgiving me day to day. It was thepleasure that any business gives you.You have to make that transition. Ihave seen a many people who sadlyhave not made that transition and are not here to tell that tale inbusiness terms.”

But it is not all hard-headedbusiness; the Beech Baron hasreturned. “We’ve actually bought itback recently. We sold it mid-90s andit was brought to my attention that itwas for sale so we bought it back andwe are about to start the restorationproject on it. That is a bit ofsentiment – what the hell. You’ve gotto have a bit of that!” ■

we needed to get some inwardinvestment into the business, so wetook on a private equity investor witha 33 per cent interest in late 2007 thatwe used to fund the next phase of ourgrowth and development. And reallythat was to take a core businessmodel that was reasonably diversifiedwhich was working successfully in theUK and, first of all build on it andexpand it further in the UK andEurope, but also to roll it out andreplicate in other parts of the world.

“The timing of launching intothat – perhaps literally six months orso before Lehmans – was not great,but I don’t regret it at all. If you havebeen in the business as long as wehave, and as long as we would like tobe, then there are going to be ups and downs.

“We are in the Middle East and weare opening up in Hong Kong andChina. We are keeping a very closewatching brief on Africa and it iscertainly a market we will go into atsome stage because we aspire to be atruly total global company andbusiness aviation service provider, butat the moment I think, like everythingelse, we don’t have unlimitedresources and the resources we haveare best deployed elsewhere.”

So does Khalek still fly himself?“Not that you might want to comealong with me! Once I started thebusiness I progressed to becoming acommercial pilot and I did fly for aperiod of time on both the Baron andthe King Air. I gave up what I wouldcall serious line flying probably in

early 90s. It was getting to the stagewhere I needed to focus on eitherflying or on running a business.”

In fact, it is the business aspect ofbusiness aviation which has providedthe personal highlights of his career:“Starting a business, and the roller-coaster ride that you have in the firstten years of running a business, wasvery exciting. I started the business atage 23 and there was a great spirit inthe industry. There was a lot of funassociated with it. It is still enjoyablebut it is a different type of enjoyment.There is a lot more responsibility thatyou feel on your shoulders.

“There are lots of people within inthis industry that I have a great deal of

respect for, what they have done andwhat they have achieved and thevalues they have brought into theirbusiness, and to be honest they aretoo numerous to mention.

“At some stage people have tomake the transition, from it being ahobby that they want to do to being aserious business. I think one of thelessons I have learned is that therewere too many of us pilots, aviatorsand people who like the business thatdidn’t make that transition, and whatI think that taught me is that I neededto make that transition. Giving up theline flying was perhaps part of that.

“I was lucky to be in a businessthat I liked and I wasn’t doing it

APRIL 2013 13EUROPEAN BUSINESS AIR NEWS

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Marwan Khalek took the decision to focus on building a business instead of flying himself.

Danish aviation company AirService Vamdrup ApS turned 25years old in April. “Time flies, as wesay,” says Bent Iversen. In 1988, hefounded Air Service Vamdrup ApShaving originally trained as anaircraft mechanic in the formerAircraft Service Centre in Vamdrup,where he helped maintain a DeHavilland Dove which was used forskydiving. Off duty, he used toparachute from the aircraft himself.In 1988, he decided to establish his own company, and the firstcustomer was the Dove. Thecompany developed steadilyforward and gained more customers,including Danish Air Transport withits first Skyvan.

“They quickly became a majorcustomer for us, and for severalyears we had mechanics stationedaround the world as well as a smallworkshop in Copenhagen Airport,Kastrup, to support them,” explainsTorben Biehl Jensen, who is thecurrent day-to-day workshopmanager at Air Service Vamdrup.“Some 10 years ago, Danish AirTransport decided to establish itsown maintenance facility, so at thattime we restructured the companyand made room for a lot of newcustomers,” he explains.

“Over the years, we have workeda whole lot in the hangars inVamdrup, but we have also hadmany exciting experiences all overthe world. Since we have anauthorisation to carry out linemaintenance, we have often packedour tools and spare parts to travelout to help our customers. We have

visited so many places. Burma,Dubai, Finland, Germany, Portugal,France and Africa to mention a few,”says Iversen. He and Jensenparticularly remember one exotictask that took place in the Sahara.“Related to the Paris-Dakar race, aSkyvan had landed in the desert witha team of doctors. Since the groundhad been too soft during landing,the nose gear had bent backwards,so we had to do a lot of structuralwork directly onsite in the desert.For about three weeks we shuttledback and forth from the city to the

desert every day. It was prettyspecial,” they explain.

Jensen has been with Air ServiceVamdrup almost for as long asIversen himself. He was employed in1989 as the company's firstmechanic apprentice, andcompleted his training in 1992.

Today, Iversen still spends hiseveryday life in the hangars inVamdrup, employing 25 staff mem-bers. “We have had some wonderful,colourful years with many exper-iences all over the world, and I amnot at all ready to stop yet.”

Twenty-five colourful years in maintenance leavesfounder with a taste for more

Bent Iversen established the company in 1988, and Torben Biehl Jensen hasworked there for almost as long.

Never be compliantand speak up if not

in agreement

Demand in the Middle East for shortrange private jets is increasing amongbusiness and leisure users looking tofly from city to city, says NasJet. Thecompany has increased its capacity tomeet this need by signing amanagement agreement for an eight-seat Citation Excel, based between‘charter hotspots’ Jeddah and Riyadhin Saudi Arabia.

As part of a growing fleet, with 65managed/flight support aircraft, theaircraft will be offered “at acompetitive charter rate” to clientsrequiring an efficient method of flyingshort range trips, typically betweenregional city pairs.

“The Excel has the roomiest cabinin its class with stand-up head roomand plenty of luggage space. In manycases this aircraft competes directlywith business-class commercialairline fares, if the aircraft is fullyoccupied and the passengers want theflexibility to return the same day,” sayscharter sales director Khalil Rachidi.

“The owner of this aircraft selectedNasJet for the depth of internationaland regional aircraft managementexperience, which spans 13 years.Most importantly, NasJet was able todemonstrate significant economy-of-scale cost saving benefits onoperational items including fuel,insurance, maintenance and crewtraining,” adds aircraft managementdirector Yosef Hafiz.

NasJet is able to provide immediateback-up support services, if at anytime the owner’s aircraft is either busyflying or in maintenance.

NasJet addsExcel in Jeddah

Numbers of business aircraft on theSpanish register has continued todecline since our last review of thecountry in 2011 – from 711 to 681,and the number of business aircharter operators also dipped, from 106 to 92.

Fortunes have varied: Back in 2011we reported that Sur Aviation washeading towards its AOC with twoMustangs, and this was achieved byMarch the following year. Now thecompany has a charter fleet of threeMustangs and a Citation CJ2. On theother hand, Eclipse air taxi operationJet Ready had found tradingconditions too onerous and ceasedtrading by the same time.

The top three business charteroperators by fleet size remain thesame being Gestair, ExecutiveAirlines and TAS Aviacion.

As a country, Spain remainsstubbornly in economic recession,but this does not mean that there areno opportunities for air charter work.David Macdonald, Air Partner’sdirector for private jets, reports thatthe country has many Spanish andexpatriate business people living onthe mainland and Balearics, so flightsemanating from Madrid, Barcelona,Malaga, Palma have been a long-termfeature of his business. “We also see alot of inbound leisure and businesstraffic from northern Europe, theMiddle East and Russia, as clientsfrom these areas travel in for thesummer,” he adds.

Over the past year Air Partner saysit has found that the Spanish markethas remained relatively static. “Wehave regularly used Spanish businessjet operators for over 20 years and wehave always found them to be highly

professional – in terms of carrying outshort haul and also long long range(transatlantic to North or SouthAmerica or Caribbean) private jetcharters for our clients with a highlevel of service,” says Macdonald.

“Madrid, Barcelona and Seville inparticular have been key businessdestinations for our clients fromnorthern Europe and the USA formany years now. A typical businessclient travelling to Spain would takeanything from a light jet up to a largecabin Challenger or Falcon,depending on how many people are in the party. Leisure travel toSpain by business jet has always beenstrong; although there was a dip after the 2008 crisis, we are nowseeing a slow gradual return of thehigh net worth leisure travellerchartering for holidays to Malaga,Palma and Ibiza. Ibiza in particularhas risen in popularity as anupmarket destination.”

Hugues Tourvieille de Labrouhe,general manager of French-based TeaAviation, says that the most popular

destinations in Spain are Madrid,Palma and Barcelona, and that clientsare not happy with the closure ofTorrejon. “It is like Le Bourget closedand we must go to Roissy or Orly!” hecomplains.

Salvador Artigas, manager of MachBarcelona and BG Helicopters vipservice representative, has a positivestory to tell. BG Helicopters gained itsAOC in recent months and has startedpassenger operations. It has a KingAir B90 and a Eurocopter AS350B.

“Aerial work has also grownsensibly as some of our competitorshave closed down. We have alsocreated MACH Barcelona, our owntravel agency for selling our owntailored vip trips by helicopter,” says Artigas.

“Luckily for us, Barcelona is a mainhub of businesses, so we have taken agood position for receiving and givingvip services to some of the topbusinessmen who stay in Barcelona.”

The company plans to keepgrowing in terms of passengernumbers, and to open new bases inSalou-Costa Daurada, Adeje inTenerife and is now considering acouple more within Spain. ■

14 APRIL 2013 EUROPEAN BUSINESS AIR NEWS

The 2013/14 Handbook of BusinessAviation, Europe, Russia, Middle Eastand Africa Edition, is published inMay, and gives details of many moreSpain charter operators. It also listsbusiness aviation facilities andservices including airports, FBOs andmaintenance centres.

The details can be accessed onlinethrough a search of aircraft operatedor the airport bases. For moreinformation please visitwww.handbook.aero

Comprehensive data for Spain online free-of-charge

Spain continues to offera tough climate forbusiness aviation

Owner of BG Helicopters Josep Bigas flies over the Montserrat mountain near Barcelona.

Major business aviation airports*

1. Barcelona LEBL BCN2. Valencia LEVC VLC3. Malaga LEMG AGP4. Madrid Barajas LEMD MAD5. Palma de Mallorca LEPA PMI

* ranked by the number of handler, charter,maintenance, sales and training organisationsbased at each.

Leading fixed-wing charter operators**

1. Gestair Private Jets2. Executive Airlines3. TAS Aviacion4. Flightline S.L.5. Aeronova

Leading helicopter charter operators**

1. Inaer Helicopteros2. Faasa Aviation3. CoyotAir4. Sky Helicopteros5. Hispanica de Aviacion

** ranked by number of aircraft for charter

Leading maintenance companies***

1. Corjet Maintenance2. Cessna Citation Valencia Service Center3. Rosique Aircraft4. Intercopters5. Flightline S.L

Leading TRTO training companies***

1. Inaer2. Flightline S.L.3. Zorex Air Transport4. Aeronova5. Calima Instruccion

*** ranked by number of aircraft types covered

Data extracted from the Handbook

of Business Aviation, and

the EBAN reader roster.

Business aviationin Spain by

the numbers46 business aviation airports

92 business charter operators

EC 681 business aircraft onthe Spanish register

Data extracted etc etc.

SPAINREGIONALREVIEW

Phenom 300 sets three recordsEmbraer has set three speedrecords for the light weight classwhen a Phenom 300 flew fromMelbourne, Florida, to Long Beach,California, with only one fuel stop.The complete transcontin-entaltime was six hours and 38 minutesat an average ground speed of 330knots, a course of 1,987 nm.

Bombardier extends 605 warrantyBombardier is to extend thewarranty of its Challenger 605 fromthe current three years or 3,000hours to five years or 5,000 hours.

The new warranty will bestandard on all aircraft deliveredafter April 1 and includes systemsand components coverage andAPU. Primary structure will remainat ten years or 10,000 hours, whileengine remains unchanged at fiveyears or 2,500 hours.

Nextant brings aerobaticpilot on boardNextant Aerospace, maker of theNextant 400XT, has appointedPeter Walker (pictured) as vp ofsales for Europe, the Middle East,Africa and Asia Pacific. Based inDubai, he will work with currentand prospective customers, plusoversee the development of theinternational dealer network inthat region. Walker is a qualifiedaerobatic pilot and representedSouth Africa in the 1997 AdvancedWorld Aerobatic Championships.

CJ3 production passes 400Cessna has rolled out the 400thproduction CJ3 light business jetsince its introduction to servicenine years ago. The event wasmarked with a rollout celebrationand a photo opportunity forCessna employees from the CJ3assembly line.

Five blades approved for MU-2BMT-Propeller has received the STCapproval for its five-blade scimitarcomposite propeller on the MU-2Bseries. Benefits include almostvibration free propeller operations,enhanced take-off distance andclimb performance, as well assignificant inside and outside noise reductions.

Falcon 2000S and LXSearn EASA certificationThe Falcon 2000S and 2000LXShave both received EASA certif-ication, and first deliveries of theformer are expected in the secondquarter of 2013. The 4,000 nm2000LXS combines the short fieldperformance of the 2000S with thelonger range capabilities of the2000LX, which it will have replacedby the end of 2013.

First enhanced Sovereignrolls outCessna has rolled out the firstproduction New CitationSovereign, just five months afterannouncing the model at theNBAA show. It will have a range of3,000 nm and features improvedcabin cooling, Garmin G5000avionics with auto throttles, a newcabin management system andwinglets. Type certification isexpected in the third quarter.

Latest Bell 412 has more powerBell Helicopter has introduced the412EPI, with the BasiX Pro fullyintegrated glass flight deck provenon the Bell 429. The new model hasPT6T-9 Twin Pac engines delivering15 per cent more horsepower andimproving hot and highperformance by as much as 1,410pounds of payload capacity.

A IRCRAFT NEWS . . .

22 business aircraftmaintenance organisations

Aeroflota del Noroeste at La Coruñaairport reports that its training hourshave remained stable during the pastyear, and that it is now planning toprovide international training.

BG Helicopters offers tailored vip trips.EUROPEMIDDLE EASTRUSSIAAFRICA

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APRIL 2013 15EUROPEAN BUSINESS AIR NEWS

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Citation Bravo

2000 TT: 630 hrs, Cycles: 1,108Honeywell Primus 1000 3-tube EFIS,Honeywell GNS-XLS FMS, Allied SignalEGPWS, Allied Signal TCAS II w/change7, UK mods and currently on N reg.,Fresh Phase 1-5 Tel. +44 (0) 1534 483372Email: david.cuthbert@hotmail.co.uk

Citation S/II

1985, Airframe TT: 8,576 hrs, Cycles:6,755, TSO: 1,304, Pro Line II, GNS-XLS,GPWS, CVR. New windows 2007, RVSM,Freon air, cosmetics refreshed &Perma-guarded. $995,000 As-Is, Where-Is, How-Is. Tel: +1 403 291 9027 JohnHopkinson & Associates. Web:www.hopkinsonassociates.com. Email:sales@hopkinsonassociates.com

Citation Sovereign

SN 680-0157, 2,364 hrs TTAF. Greatcorporate pedigree. One owner sincenew. Power Advantage +, AuxAdvantage, and Pro Parts, Well over$1M accrued in programs. 8 pax indouble club layout. Fireblocked. Tel: +1403 291 9027 John Hopkinson &Associates. Web:www.hopkinsonassociates.com. Email:sales@hopkinsonassociates.com

Citation Ultra

Citation Ultras available. HoneywellPrimus 1000 3-Tube EFIS, HoneywellGNS-XLS FMS, Honeywell MKVIIEGPWS, Honeywell TCAS II w/Change7, w/ski tube. Recently Permaguard.Recently refreshed interior. Fresh phase1-5. Zero engine option. Tel: +1 403 2919027 John Hopkinson & Associates.Web: www.hopkinsonassociates.com.Email: sales@hopkinsonassociates.com

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Reims F406 Fresh major factoryinspection. Excellent history. Lowcycles, Low time engines. Camera Hole.Optional 360 radar. Universal FMS.King A/P. Available now in Europe withCommuter, Survey or Maritimeconfiguration. Contact Tony Crowe tel:+44 (0)1234 750442 Bob Crowe AircraftSales Ltd. Web:www.bobcroweaircraft.com. Email:Tony@bobcroweaircraft.com

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1/4 share in Sabreliner 60 available for$100,000 based at Chester. S/N, 306-141 manufactured 1980. Refurbished bySabreliner factory 2006. T/T 9,600 hrs.Engines, 930 SMOH, CSO. 720-830SMOH, CSO.650. RVSM. Bendix/King900 GPS coupled to auto pilot. 3 ea.Collins com. 2 ea. Collins Nav. Colorradar. Dual hydraulic systems. Aircraftlocated in Sweden since April 2011.Previously maintained by Jet HarborFlorida. Tel: 07802- 356 555 Email:plindstran@aol.com

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approved. 13 pax seating. Full galley.NDH. USD 8,950.00.Contact JesseMata. Tel:+1 702 260 3333 AircraftMarketing Ltd. Web:www.aircraftmarketing.com. Email:jesse@aircraftmarketing.com

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1998, TT 2,444 hrs, 1,091 landings.Annual inspection Nov 2012. CAMP,SELCAL, RVSM, GPWS. TripleHoneywell//Pro Line 4 avionics.Honeywell NZ-2000 FMS. 4 club seatingcredenza, 4 seat dining room, 2 aftdivan. Contact: Jesse Mata Tel: +1 702260 3333 Aircraft Marketing Ltd. Web:www.aircraftmarketing.com. Email:jesse@aircraftmarketing.com

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1981, F-GLRP, SN 81-20064. T/T 4,723hrs, cycles 5161. Cargo and stretcherloading door, Engines TBO 4800H leftremain 2782H right remain 1434H.KFC300, HF KTR953, vhf KTR908-3 andKY196B (8.33), radio alti KRA 10A,RMTO RT1151A, ATC KXP756 andGTX330, DME KDM706, GPS KLN90B.Tel: +33 603 40 94 97 Email: rp@prevot.fr

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