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Acquisition Action PlanHow to Avoid Drowningin a Talent Tidal Wave
The Challenge…
The Challenge…Evaluate, hire and onboard almost 800 employees of Auburn Regional Medical Center (ARMC) in only three months while managing a heavy workload of “normal” recruiting activity.
The Challenge…
Without interfering with ARMC operations…– Map and price over 800 ARMC jobs – Post approved jobs, screen applicants, extend offers.– Drug screen and background check every qualified
candidate before extending an offer.– Complete benefits enrollment by Sept. 14 to
avoid a lapse in coverage.– Complete onboarding before close of sale (Oct. 1).– Provide a positive experience for ARMC employees.
The Context…
• Normal volume = 1,250 hires per year (plus 1,400 internal fills)
• Regular requisition volume higher than normal.
• Talent Acquisition team downsized in 2011(1 supervisor, 2 coordinators, 7 recruiters)
• Demanding internal customers
Hiring Solution…Drive entire process from an acquisition portal:
www.welcometomulticare.org
Hiring Process Life Savers
Job postings hidden from outside job seekers = no time wasted screening non-ARMC candidates
Personalized letters directing ARMC employees to a specific staffing requisition:“Your position will be called _________ and is posted under Job ID #____.”
Step-by-step application instructions.
Two temporary Employment Coordinators.
Pre-determined offer amounts.
Onboarding Solution…
Create a “Welcome Center” to quickly onboard hundreds of new employees.
• Partnership of Talent Acquisition, Benefits, Payroll, Employee Health, Lab, IT and Security for: New hire paperwork Benefits information and enrollment Badge photos/badge swipe training Health screening, lab draws and immunizations
• Two weeks with alternating early starts (6 a.m.) and late closures (7 p.m.)
Onboarding Life Savers
Information and forms available on online.
Pre-scheduled one-hour appointments.
Advance access to Employee Self Service.
Online benefits enrollment portal.
Incredible teamwork.
Results…We didn’t drown!
– 745 ARMC employees have been hired.– 98.3% of offers were accepted.
– 99.5% were onboarded at the Welcome Center.
– Regular hiring continued at an accelerated pace (425 hires from June-August 2012 vs. 228 in 2011)
– 66 bad hires were avoided through reviews of previous MultiCare employment history (including agency), drug screening and background checking.
– Countless hours and $$$ were saved.
Thank you!Kim Giglio
Director, Talent Acquisition ProgramsMultiCare Health System
[email protected] 253-403-7253
multicarejobs.org
