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Evaluating the Total Cost
of Outages
Josh Schellenberg, M.A.
Consultant
Freeman, Sullivan & Co.
Distribution Reliability Working Group
IEEE Power & Energy Society General Meeting
July 22-26, 2012
San Diego, CA
Since Finalizing the ICE Calculator…
FSC has received many inquiries regarding the Interruption Cost
Estimate (ICE) Calculator (icecalculator.com)
Mostly about how to apply the estimates to distribution planning,
including smart grid investments
Prepared NARUC report on evaluating smart grid reliability benefits:
http://www.naruc.org/Publications/SERCAT_Illinois_2010.pdf
Conducted 2012 Expected Unserved Energy Cost Study for
Southern Company
Results to be factored into its 2013 Integrated Resource Plan
Conducted 2012 Value of Service Study for Pacific Gas & Electric
Co. (PG&E)
Results to be factored into its 2014 General Rate Case
Page 1
Presentation Overview
Value-based Reliability Planning in Theory
Value-based Reliability Planning in Practice
At the Generation Level
At the Transmission Level
At the Distribution Level
FSC’s Recent Interruption Cost Survey for Pacific Gas &
Electric Co. (PG&E)
Methodological Improvements
How does Region Affect Power Interruption Costs?
How does Power Interruption Timing Affect the Costs?
Summary of Presentation
Page 2
Page 5
What is the Optimal Level of Reliability?
Cost
Reliability
Utility Costs
90%
Availability
Perfect
Reliability
Page 6
What is the Optimal Level of Reliability?
Cost
Reliability
Utility Costs Interruption Costs
90%
Availability
Perfect
Reliability
Page 7
What is the Optimal Level of Reliability?
Cost
Reliability
Utility Costs Interruption Costs Total Costs
90%
Availability
Perfect
Reliability
Page 8
What is the Optimal Level of Reliability?
Cost
Reliability
Utility Costs Interruption Costs Total Costs
90%
Availability
Perfect
Reliability
R*
Value-based Reliability Planning in Practice –
Generation Level
In this 2011 study, VBRP is used to
determine the optimal generation
reserve margin
FSC recently completed an
interruption cost survey for this
utility in June 2012
As part of its 2013 Integrated
Resource Plan, this utility will
incorporate the results of FSC’s
survey into the cost-benefit analysis
for its updated generation reserve
margin recommendation
Source: Kevin Carden, Johannes
Pfeifenberger and Nick Wintermantel.
The Value Resource Adequacy: Why
reserve margins aren’t just about
keeping the lights on. Public Utilities
Fortnightly. March 2011, 35-40.
Page 9
Value-based Reliability Planning in Practice –
Transmission Level
In this 1996 study, VBRP is used to
determine the optimal year of
investment for a transmission line
This study uses results from a 1993
interruption cost survey conducted
by FSC
Although the rules in place at the
time recommended installing the
new transmission line immediately
in 1994, the projected interruption
costs did not offset the benefits of
deferring the investment until 7
years later in 2001
FSC is also currently conducting a
study that assesses the benefits
associated with reinforcing a key
transmission line
Page 10
Source: Dalton, J.G., D.L. Garrison, and C.M. Fallon
(1996). "Value-based Reliability Transmission Planning."
IEEE Transactions on Power Systems 11(3): 1400-1408.
Value-based Reliability Planning in Practice –
Distribution Level
Page 11
Applications of interruption costs at the distribution level have
mainly focused on cost-benefit analysis that incorporates the
reliability benefits that customers experience
Estimated annual customer benefit of $127.7 million resulting from
distribution automation investment in California ● Source: California Energy Commission (2009). “The Value of Distribution Automation.”
Research Project CEC-500-2007-103.
Estimated annual customer benefit of $1.758 million resulting from AMI
investment in Vermont ● Source: George, S.S., J.L. Bode, and M. Wiebe (2008). "Benefit-Cost Analysis for Advanced
Metering and Time-Based Pricing." Prepared for Vermont Department of Public Service.
As part of its 2014 General Rate Case, PG&E has incorporated the results
of FSC’s recent interruption cost survey into the cost-benefit analysis for
proposed distribution investments
FSC has received many inquiries regarding how to apply the Interruption
Cost Estimate (ICE) Calculator (icecalculator.com) to distribution planning
Methodological Improvements Have Made Survey
Results More Applicable to Distribution Planning
In most prior studies, outage scenarios were primarily limited to
summer weekday afternoons, which was useful for generation
planning, but not directly applicable to distribution planning
For PG&E, we found that no hour accounts for more than 6.5% of outages
In a recent FSC study for PG&E:
Each respondent was randomly assigned to 1 of 24 different outage onset times
(for 24 hours of the day)
Each respondent reported costs for a weekend scenario with a randomly
assigned outage duration from 5 minutes to 24 hours
This design produced the data necessary for understanding how
outage costs vary across different times of the day and week, for
outages from 5 minutes to 24 hours
This study also accounted for regional differences, which is a very
important consideration for distribution planning
Page 12
2012 Cost per Outage by Region – Residential
At 5 minutes, Bay Area residential cost per outage event is 17.5% higher
The percentage difference between regions increases with duration and at 24 hours,
Bay Area residential cost per outage event is 45.3% higher
Page 13
2012 Cost per Outage by Region – SMB
Percentage difference between Bay Area and non-Bay Area small & medium business
(SMB) cost per outage event is substantially greater than in the residential segment
Across all outage durations, Bay Area SMB customers report 2.4 to 4 times higher costs
Page 14
2012 Cost per Outage by Region – Large Business
The variability and magnitude of outage costs was particularly high in the Bay Area,
which had a subset of large business customers with extremely high costs, even for a 5-
minute outage
Page 15
Does Outage Timing Matter? Yes.
Outage costs for small & medium business (SMB) customers
are the most sensitive to onset time
Vary from 82.5% lower than average on a weekend evening to 85.5%
higher on a weekday morning
Weekday mornings have the highest cost because these outages likely
start and end during normal business hours, potentially disrupting an
entire day of work
Only weekday outages with lower costs than average are those with an
evening onset time because these outages begin after normal business
hours and likely end before business resumes the next day
Although some SMB customers such as retail stores likely have higher
costs on a weekend day, SMB is the only customer class that has lower
relative outage costs for all weekend onset times
Page 18
Does Outage Timing Matter? Yes. (cont’d)
Interestingly, residential and large business customers exhibit a
similar trend in outage costs:
Lower costs during the morning and afternoon and higher costs during the
evening and night throughout the week
Outage costs are higher during the evening and night for residential customers
because they are more likely to be home at these times
Considering that many large business customers operate 24 hours per day, 7
days per week, outages with different onset times likely have a similar impact on
production, but the overall outage cost may be greater during the evening and
night because outage response may require overtime or emergency staff.
Outage costs for agricultural customers vary more than those of
residential and large business customers, but less than SMB
Agricultural outage costs during the morning and afternoon are higher than
average on weekdays and weekends, which is not surprising considering that
much agricultural work is conducted during daylight hours throughout the week
Page 19
Summary of Presentation
Value-based reliability planning suggests that:
Customer interruption costs matter
Determining the level of reliability based on utility costs and/or
benchmarking alone is unlikely to lead to an optimal outcome
This planning approach has been applied to generation and
transmission planning by some utilities, but not directly to
distribution planning
Methodological improvements have made survey results more
applicable to distribution planning
These survey results for PG&E suggest that interruption costs
vary substantially by region, time of day and week, especially for
small & medium business customers
This is an important consideration for distribution planning because not all
SAIDI minutes are equal
Page 20
Page 21
For Any Comments or Questions, Contact…
Josh Schellenberg, M.A.
Consultant
Freeman, Sullivan & Co.
415-777-0707