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Questions? SmileDirectClub.com | 800.848.7566 EVALUATION KIT INSTRUCTION GUIDE

EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

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Page 1: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

EVALUATION KIT INSTRUCTION GUIDE

Page 2: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

If you haven’t already, be sure to complete your online photo assessment so we can get started on your aligners as soon as we receive your impressions and electronically mailed dental history and consent forms. It’s time to start smiling!

While you’re at it, snap a fun photo and share it with us on Instagram, Twitter, Pinterest and Facebook using #SmileDirectClub.

YOUR NEW SMILE IS ONLY TWO STEPS AWAY

Welcome to the Club!

1 TAKE YOUR IMPRESSIONS

Enclosed, you will find everything needed to take your impressions and begin your journey to a brigher, straighter smile:

• The base and catalyst to create your impressions

• Impression trays

Once complete, send them back with the included shipping label.

2 SEND US YOUR PHOTOS

Maryanne H.2016 Smile Candidate

Page 3: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

BEFORE YOU BEGINRead all instructions in this guide. You will need:

• Clock with minute & second timer• Towel• Brush and floss your teeth• Clean hands • Remove trays from bag• Check tray size by inserting them

in your mouth without putty. If the trays pinch at the sides of your mouth or don’t extend to your rear molars, please call 800.848.7566 and we will send you a different size.

STEP 1Remove the putty from one BASE container and one CATALYST container.

IMPORTANT! Make only one tray at a time. Be sure to wear the included nitrile gloves while handling the putty and making your impressions!

Prepare

WHY DO MY IMPRESSIONS MATTER? SmileDirectClub’s invisible aligners work by applying pressure and torque at the base of your teeth. In order for them to successfully move your teeth, the aligner has to fit snugly over your teeth and extend approximately 1.5 mm over your gum line, or about the thickness of a penny. Because we use your impressions to create a 3D model of your mouth to ensure aligner fit, your impressions must accurately capture both the teeth and the gum line.

Watch our video instructions:SmileDirectClub.com/videos

Page 4: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

STEP 2Quickly mix by “mushing” one container of BASE putty and one container of CATALYST putty together until they are thoroughly mixed without any color swirls and are a uniform color.

Mix & Mold

Roll putty between your hands forming a thick, solid cylinder shape.

25SECONDS

25SECONDS

STEP 3Within 25 seconds, evenly place inside tray to form a “U” shape. Lay putty into the tray. Do not push into place. Allow putty to extend to back edge of tray to ensure good captures of rear molars.

10SECONDS

IMPORTANT! Once you start mixing, you have 60 seconds to get the tray with putty into your mouth.

Page 5: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

Take One Upper Impression

STEP 4Open and relax your mouth, and place the loaded tray inside.

Keep your lips relaxed and gently pull lip over the tray and putty. Push any excess material up onto your gums to help create impression of gum line area. Leave in your mouth for 2-1/2 minutes.

IMPORTANT! Once tray is fully seated, do not wiggle or move it. Do not hold by tray handle.

The green dotted line area represents the optimal position for your teeth, including your molars. At least half of your rear-most molar (including wisdom teeth) must be captured in the impression for aligners to fit correctly.

STEP 5Gently remove and inspect your first impression for defects.

Before taking more impressions, compare your first impression results using the Self-Inspection Checklist on the following pages.

IMPORTANT! Do not remove your impression putty from the tray.

IMPORTANT! Bite down ALL the way through the material until you feel your teeth make contact with the bottom of the tray. Putty should fully envelope all teeth to capture the gum line. Push the bottom of the tray into your molars with your thumbs to capture your rear gum lines.

Page 6: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

Self-Inspection Checklist

BAD IMPRESSION: TRAY NOT FULLYSEATEDYou need to bite deep enough into

the putty to fully capture your

gum line. It’s not enough to simply

capture the tips of your teeth.

THIS IS THE NO. 1 REASON IMPRESSIONS HAVE TO BE RETAKEN!

GOOD IMPRESSION: TRAY FULLY SEATED

Your impression should have the

gumline present around all of your

teeth.

Gently bite all the way down until you feel your teeth come in light contact

with the bottom of the tray. You should feel the putty enveloping your

teeth and reaching up to your gums.

Page 7: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

Self-Inspection Checklist

BAD IMPRESSION: TRAY MOVEMENTKeep your tray steady to avoid

creating a double imprint or

scraping your teeth along the

putty. Once you feel the putty on

your gums and your teeth have

come in light contact with the

bottom of the tray, don’t move or

adjust the tray. Use your thumbs to

gently hold the top tray in place.

GOOD IMPRESSION: SINGLE IMPRINT. NO SCRAPINGYour impression should have a

clear, single imprint of your teeth,

with no scraping against the edge

of the putty.

Page 8: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

Self-Inspection Checklist

BAD IMPRESSION: UNEVEN PRESSURE ON MOLARSMake sure both the front and back

sides of your mouth are captured

in the putty by applying enough

pressure throughout. The putty

will come out of the back and over

the sides of the tray as you bite.

You should feel it on your gums at

the back of your mouth.

GOOD IMPRESSION: MOLARS CAPTUREDYour impression should include

your back molars in order for us to

get a full picture of your mouth.

Page 9: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

Self-Inspection Checklist

GOOD IMPRESSION: PUTTY FULLY MIXED

Putty is fully mixed without any

swirls of the original putty colors.

BAD IMPRESSION: IMPROPER PUTTY MIXTUREThe base and catalyst must be

fully mixed so it’s one solid color,

otherwise it won’t capture your

impressions because it won’t fully

set up. Remember to wear the

nitrile gloves we provided. Do

NOT use latex gloves, as latex can

interact with the putty, so that it

won’t work.

Page 10: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

Take Remaining Impressions

REMAINING UPPER & LOWER TEETHNow that you know what to look for in a good impression, repeat steps 2 through 5 for the remainder of your trays.

If you aren’t sure about something or have questions, please call 800.848.7566.

IMPORTANT! Take and return all 4 sets of impressions (2 upper and 2 lower) that were included in the box, regardless of mistakes or defects. We need to see them all.

Page 11: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

Your postage is prepaid by us!

To return, simply:

• Remove original shipping label

• Apply new, enclosed label

• Seal box with enclosed sticker

• Place in mailbox or take to any

USPS drop-off location

Impression Return Instructions:

1WRAP

2PACK

3SEND

Place impressions back in the bags.

We need all impressions, even if

you feel there were mistakes made.

Pack all completed impressions

and forms into the box. Use the

included sticker to seal the box.

Don’t forget to complete your online photo assessment so we can get started on your aligners. It’s time to start smiling!

Page 12: EVALUATION KIT INSTRUCTION GUIDE · BAD IMPRESSION: TRAY NOT FULLY SEATED You need to bite deep enough into the putty to fully capture your gum line. It’s not enough to simply capture

Questions? SmileDirectClub.com | 800.848.7566

With our Confident Smile Guarantee™, your evaluation purchase price is fully refundable if our dental providers determine remote treatment isn’t

right for you.

ver 3.0

The Circle S mark and SmileDirectClub logos are registered trademarks of SCC, LLC.

Questions? Email [email protected] | 800.848.7566