EVENT GUIDE · Complete the puzzle for a chance to win an iPad 2, 64GB with 3G! Each product owner/vendor in the product showcase will have a piece to a Sabre puzzle. Complete the

EVENT GUIDE

SEPTEMBER 26 – 29 || 2011 || MIAMI, FLORIDA

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WELCOME

SEPTEMBER 26 – 29 || 2011 || MIAMI, FLORIDA

MEETING SPACETUESDAY & WEDNESDAY

General Session – Ocean Tower II Ballroom

Product Showcase – Pompeii (Pompeii is located on the lobby level of the hotel on the opposite side

of the lobby from the meeting space)

Lunch – Ocean Tower II Ballroom

Break-out Rooms – Ocean Tower Break-out rooms are located on the lobby level

Promenade A & B is located on the lobby level on the other side of the lobby.

All other break-out rooms are located on the lower level (one level under the lobby) of the hotel –

San Marino, Key Biscayne, Rivo Alto, Bayshore, Star, Hibiscus, and Belle

THURSDAY

General Session – Ocean Tower I Salon A & B

Product Showcase & Lunch will take place in Pompeii / Promenade

EVENING EVENTSMonday’s reception will take place on the Palm Terrace at the hotel from 1900 – 2100.

On Tuesday, join us for dinner, live entertainment and glow in the dark volleyball at Nikki Beach.

Meet at the Hotel Lobby at 1830. Buses will leave the hotel lobby at 1830. Attire – shorts and flip flops

are acceptable!

PRODUCT SHOWCASEComplete the puzzle for a chance to win an iPad 2, 64GB with 3G! Each product owner/vendor in the

product showcase will have a piece to a Sabre puzzle. Complete the puzzle by visiting each demo.

Turn in your completed puzzles to the registration desk with your name written on the puzzle box by

Wednesday, 1500 and your name will be entered into the iPad drawing at the closing session on

Wednesday. Must be present to win!

PRIZE DRAWINGSA variety of prizes will be given away each day of the conference. You can enter the prize

drawings by participating in break-out sessions. Make sure you pick up a blank Sabre card

from the break-out session owners at the end of each session. Prize descriptions and

drawing times are located just outside of the product showcase. Some of the prizes

include:

Maui Jim Sunglasses

Sony Bloggie

Jawbone Bluetooth Speaker

Travelocity Gift Card

We hope you enjoy the week here in Miami. Please stop by the Sabre registration desk with any questions or concerns.

Welcome to Miami!

We thank you for taking time from your busy schedule to join us this week. This is an extraordinary time for airline industry leaders to meet with our subject matter experts and exchange views about the industry and the use of our Sabre® AirCentre™ Enterprise Operations solutions.

The conference days will be filled with individual sessions and workshops to provide you with the latest information about Sabre AirCentre and its many solutions for flight operations, crew management and airport operations. As always, the entire conference is planned to be both festive and productive as we share our efforts from the past year and equally important, the direction and plans for the next few years.

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|| MONDAY : SEPTEMBER 26

1000 – 1900 Registration Ocean Tower Foyer, 2nd Floor

1900 – 2100 Welcome Reception Palm Terrace, Lobby Level

|| TUESDAY : SEPTEMBER 27

0800 – 0845 Continental Breakfast & Registration Ocean Tower II 0900 – 1030 Opening General Sessions Ocean Tower II

1030 – 1130 Breakout Sessions Ocean Tower I & Lower Lobby Level 1130 – 1300 Lunch Ocean Tower II

1300 – 1400 Breakout Sessions Ocean Tower I & Lower Lobby Level

1400 – 1500 Product Showcase Pompeii Ballroom


1615 – 1700 Customer Care Ocean Tower II

1700 – 1730 Closing Session & Prize Drawings Ocean Tower II

1900 – 2230 Dinner – Nikki Beach *Meet at the Hotel Lobby at 1830. Buses will leave the hotel lobby at 1830.

|| WEDNESDAY : SEPTEMBER 28

0800 – 0845 Continental Breakfast Ocean Tower II

0900 – 0930 General Session Ocean Tower II

0945 – 1145 Breakout Sessions Ocean Tower I Lower Lobby Level Lobby Level

1145 – 1300 Lunch Ocean Tower II

1300 – 1400 Product Showcase Pompeii Ballroom


1500 – 1530 Break


1630 – 1700 Closing Session & Prize Drawings Ocean Tower II, Second Floor

|| THURSDAY : SEPTEMBER 29

0800 – 0845 Continental Breakfast Ocean Tower I Salon A & B

0900 – 0930 General Session Ocean Tower I Salon A & B


1045 – 1145 Product Showcase Pompeii Ballroom 1145 – 1300 Lunch Promenade


AGENDA

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CONFERENCE MAP

FISHERB

KEY BISCAYNE

B

KEY BISCAYNE

A

EXECUTIVEBOARDROOM

FISHERA

BELLE

LA GORCE

PALM

STAR

BAYSHORE

HIBISCUS

LOWER LOBBY LEVEL

BREAK-OUT ROOMS

TOWER I(LOBBY LEVEL)

TOWER II(SECOND FLOOR)GENERAL SESSION

& LUNCH

PRODUCT SHOWCASE (POMPEII BALLROOM)& LOBBY AREAS

CONFERENCE LEVEL

SAN MARINO

SAN MARCO

RIVOALTO

BRICKELLLOUNGE

LOBBY LEVEL

POMPEIIBALLROOM

PROMENADE ROOM

PROMENADE FOYER

BUSINESSCENTER

LOBBY

RESTAURANT

MONA LISA

POMPEIIFOYER

OCEAN TOWER BALLROOM

SALON2 C

SALON2 B

SALON2 A

SALON1 C

SALON1 B

SALON1 A

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Flight PlanningACARS Manager

Flight Explorer


Belle Salon C, 1st Floor

1030 – 1130 ACARS State of the Union State of the UnionSalon C, 1st Floor Bayshore

1300 – 1400 Dispatch Manager & Flight Plan Manager State of the Union

The Latest & Greatest

Belle Bayshore1500 – 1600 Flight Plan Manager Data Services Best Practices & Road Map Deep Dive


Promenade B Bayshore

0945 – 1045 2012 ICAO FPL - Dispatch Manager & Flight Plan Manager NexGen GUI - Flight Plan Manager

Design Session

Promenade B / Belle (split session) Bayshore1045 – 1145 Flight Plan Manager Recent

Enhancements (part 1) (Promenade B) / Dispatch Manager Year in Review (Belle)

Design Session (continued)

Promenade B Promenade B1400 – 1500 Flight Plan Manager, ACARS

Manager, Flight ExplorerIntegration Design Session

Flight Plan Manager, ACARS Manager, Flight ExplorerIntegration Design Session

Fisher Bayshore1530 – 1630 ACARS Manager Design Session Flight Explorer Products, Packages,

& Partners


Belle / La Gorce (split session) Fisher

0945 – 1045 Flight Plan Manager Recent Enhancements (part 2) (Belle) / Dispatch Manager Migration Roadmap (La Gorce)

Customers & Experts Panel

Executive Board Room Fisher1300 – 1400 Dispatch Manager Customer Care User Training

1415 – 1515 Advanced User Training

Movement, Recovery, & Reaccommodation Mgrs.

Movement Control


San Marino Salon C, 1st Floor

1030 – 1130 Movement Manager Year in Review and Look Ahead

Flight Explorer State of the Union

San Marino Salon C, 1st Floor1300 – 1400 Recovery Manager Dispatch Manager & Flight Plan

Manager State of the UnionSan Marino Salon C, 1st Floor

1500 – 1600 Reaccommodation Manager Movement Control State of the Union


San Marino Promenade B

0945 – 1045 Movement Manager Web 2012 ICAO FPL - Dispatch Manager & Flight Plan Manager NexGen GUI - Flight Plan Manager

1045 – 1145 Movement Manager Maintenance Allocation Model

Flight Plan Manager Recent Enhancements (part 1)

Key Biscayne A/B Promenade B1400 – 1500 Hub Management Recovery Manager Operations

and CrewSan Marino Promenade B

1530 – 1630 Movement Manager ATC Slot Management

Recovery Solutions in Action (End-to-End Solution Demonstration)


San Marino Promenade B

0945 – 1045 Movement Manager Operations Intelligence

Operations Intelligence & Crew Pay Reporting

San Marino Belle1300 – 1400 Movement Manager Focus Group Design Session

1415 – 1515 Movement Manager Focus Group

TRACK COURSES

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Airport Resource Management

Airport Resource Management


Key Biscayne A/B Key Biscayne A/B

1030 – 1130 Year in Review and a Look Ahead Year in Review and a Look AheadKey Biscayne A/B

1300 – 1400 Planning & Rostering PracticesKey Biscayne A Rivo Alto

1500 – 1600 Staff Admin: Managing & Administration of Staff/Vacation & Shift Bidding

Planning & Managing Your Gate Resources


Key Biscayne A/B Rivo Alto

0945 – 1045 Real-time Staff Management – New Capabilities/Mobile Solution

Gate Planner & Gate ManagerReview and 2012–2013 Plans

Key Biscayne A/B Key Biscayne A/B1045 – 1145 What’s in the Technology (joint

session)What’s in the Technology (joint session)

Key Biscayne A/B Key Biscayne A/B1400 – 1500 Hub Management Hub Management

Key Biscayne A/B Key Biscayne A/B1530 – 1630 Review Voting Process &

Ask the Experts (joint session)Review Voting Process & Ask the Experts (joint session)


Key Biscayne A Rivo Alto

0945 – 1045 Staff Planner & Roster Maker Design Session

Gate Management Solutions Design Session

Hibiscus1300 – 1400 Staff Admin Design Session

1415 – 1515 Staff Manager Design Session

Crew Manager Crew Control &Crew Qualifier


Rivo Alto Salon B

1030 – 1130 State of the Union Crew Control State of the UnionRivo Alto Salon B

1300 – 1400 Health Checks – Achieveing Peak Performance

Crew Control & Crew Qualifier IntegrationSalon B

1500 – 1600 Flight Crew Services/FLICA.Net (Flight Crew Access) – State of the Union


Salon C 1st Floor Salon C 1st Floor

0945 – 1045 Crew Management Fatigue Science and Human Performance

Crew Management Fatigue Science and Human Performance

1045 – 1145 Crew Manager Fatigue Risk Mitigation (demonstration and discussion)

Crew Manager Fatigue Risk Mitigation (demonstration and discussion)

Belle Promenade B1400 – 1500 Power of Community Recovery Manager Operations

and CrewBelle Promenade B

1530 – 1630 Power of Community Recovery Solutions in Action (End-to-End Solution Demonstration)


Key Biscayne B Promenade B

0945 – 1045 Common Crew Portal – Future Roadmap

Operations Intelligence & Crew Pay Reporting

Key Biscayne B Rivo Alto1300 – 1400 NextGen – Feature Review Crew Qualifier State of the Union

1415 – 1515 NextGen – Feature Review Crew Qualifier Design Session

TRACK COURSES

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Load Manager Consulting/Sabre Airline University/Community


Hibiscus Star

1030 – 1130 State of the Union Community Portal & HubHibiscus Star

1300 – 1400 State of the Union (continued) Operations Business ConsultingHibiscus Star

1500 – 1600 The Latest & Greatest Sabre Airline University


Hibiscus Star

0945 – 1045 Roadmap 2011 – 2013 Community Portal & Hub1045 – 1145 Design Session Sabre Airline University

Hibiscus Star1400 – 1500 Electronic Flight Bag – Aircraft

ConnectivityOperations Business Consulting

Star1530 – 1630 Sabre Airline University


Hibiscus San Marco

0945 – 1045 Load Manager Overview Operations Business ConsultingSan Marco

1300 – 1400 Sabre Airline University

1530 – 1630

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TRACK COURSES CONTACT / HOTEL INFORMATION

|| CONTACTS

Danielle Timlin +1 469 576 5742

Melissa Rios +1 214 543 6456

|| HOTEL

Renaissance Eden Roc Miami Beach 4525 Collins Avenue Miami, Florida 33140 +1 305 531 0000

Check-out time is 1100. The hotel is offering 50% off guest room wireless rates currently at US $14.95. The discount will be taken at checkout.

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Sabre Holdings is committed to minimizing the environmental impact of our global business operations and to promoting sustainable business practices in travel and tourism through our sustainability initiatives focused on:

• Reducing our own environmental footprint,• Promoting environmentally responsible and sustainable business practices

in travel,• Offering our customers products and services that will help them promote

sustainable travel.

We’ve developed a set of guidelines to manage meetings and events in a responsible and sustainable way such that our customers and employees can benefit from an innovative experience while simultaneously enjoying the benefits of some simple and practical initiatives that help sustain our valuable resources. Our key sustainability initiatives at this event include:

• No plastic bottles of water• Collateral/registration materials printed on 100% recycled paper and, where

applicable made of 100% recycled materials• LED Lighting• Meeting room temperatures set slightly lower

P R I N T E D O N R E C Y C L E D PA P E R

SUSTAINABILITY INITIATIVES

Documents

EVENT GUIDE · Complete the puzzle for a chance to win an iPad 2, 64GB with 3G! Each product owner/vendor in the product showcase will have a piece to a Sabre puzzle. Complete the