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THE INDUSTRY STANDARD IN EVENT CANCELLATION INSURANCE
Introduction
2Click here to watch an introduction to Event Protect
Event Protect is the industry standard in providing event cancellation
insurance for ticketing agents. This provides global protection for
primary & secondary ticket agents, platforms, venues, events and
sports teams in the case of an event cancellation.
Ticket agents simply connect to our platform via API which enables
all transactions to be underwritten by our panel of A-rated insurers
in real-time. This allows for the full value of the transaction to be
insured, including processing fees or any extras if booked as a part
of a package.
In order to help customers easily identify where to purchase tickets
for with confidence, all participating Event Protect members display
our recognizable trademark on their website.
In the case of an event cancellation, ticket holders would be asked
to complete a simple online form which allows us to refund them
directly. This reduces any commercial or chargeback liability for the
ticket agent, and no risk or any additional cost to the event organiser.
Our industry standard event cancellation
insurance scheme protects ticket agents
from the gross ticket sales loss arising
from the cancelation, disruption or
rescheduling of the event resulting from
circumstances outside of their control.
We have worked with insurance providers
to carefully design one comprehensive
package suited to cover all types of events.
PRODUCT
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Adverse weather conditions for indoor events
Adverse weather conditions for outdoor events
Malicious damage or burglary at the venue
Industrial action or labour disputes
Key supplier failure
Mechanical failure or breakdown of key equipment
Riots or civil unrest
Any major incident deemed a health & safety risk
Some examples for cancellation include, but are not limited to:
Lloyds Policy Document
Both our standard and comprehensive package would provide you
with the following benefits:
Scenarios BENEFITS
Numerious eventualities can arise and put your business at risk. Here
is just a short list of example scenarios that could affect your event:
• Flooding at a festival
• Power failure at theatre show
• Heavy fog at spectator event
• Snow/hailstorm at motorsport event
• Strong winds at an air show
• Conference centre damaged by fire
Any of the above may result in an event cancellation and subsequent
refund demands by ticket holders. All of these scenarios and more
would be covered by our comprehensive package.
Drastically reduce your financial liability in case of
contingency
Increase consumer confidence by displaying the Event
Protect trademark on your website
Demonstrate to your merchant account provider that your
business has adequate financial protection
Very low % fee which can either be added to your Booking
/ Service fees or simply added to fees charged to the
Event Organiser
Premiums collected monthly in arrears and are based on
the value of bookings made
Cashback available through our no claims
discount scheme
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INSURANCE PROVIDERS
We operate a powerful global insurance
risk distribution platform and our Product
Team actively work on growing our
portfolio of Insurance provisions around the
world to ensure maximum geographical
coverage.
Our team carefully negotiate Insurance
Provider relationships to ensure that our
providers match the standards required for
each of the product levels, ensure financial
stability and secure favourable commercial
terms for our clients.
Our lead underwriter is Everest Re Group.
Our Policies are underwritten by carefully chosen insurance partners – our lead underwriter is Lloyd’s
Syndicate 2786 – the Lloyds of London underwriting arm of Everest Re, a leading global international
reinsurance and insurance organization.
Lloyd’s of London is the world’s most renowned insurance marketplace. Its underwriting members
are able to trade worldwide across 200 territories and its insurance policies hold a worldwide
reputation for excellence and reliability.
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Members
Rest API
Automated underwriting of all
transactions.
File Process
Alternative manual file upload
process available.
Online Dashboards
These show all of the transactions
received from the member and the
level and amount of risk protected.
Open Member Online Database
Searchable database by customers
using our website to check Event
Protect membership.
Electronic Claims Submission
Ticket holders submit claims
electronically to enable us to pay
claims directly.
No Claims Discount
Visible no claims rebate available to
members.
Our Members can connect to our risk distribution and management platform via API. It’s a simple
integration that allows us to receive all transactions in real time. These transactions are then
subsequently underwritten by one of our Insurance Providers.
The Dashboard gives a clear overview of all transaction and provides a visible breakdown by
transaction value, volume, insured premium and a further breakdown by region and country.
This provides a great data reporting tool for management.
TESTIMONIALS
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We were delighted to discover about this new scheme and we have developed a great working relationship with the team at Event
Protect. It costs us nothing to implement as we simply include the low percentage into the booking fee and means that all our customers
are protected if the event is cancelled.
What really attracted us to adopting the Event Protect scheme was the fact that we were able to secure better terms on our merchant
account as we could demonstrate that we have adequate financial protection. I also like that we’re part of a scheme that provides
protection for our customers should anything go wrong.
It was an easy set up process and really provided the level of protection for us and our customers and our own financial projections. We
would definitely recommend this scheme.
Due to the size of our festival and the importance of our reputation, we have a huge financial liability to protect the customer and cannot
afford for anything to go wrong. Event Protect offered us what we consider to be the perfect product for a very low rate and we will be
recommending this scheme to all of our ticketing agents. Their team are very competent and professional.
It is great that there is finally an insurance scheme that works for us and our customers. It was easy to set up and is very cost effective. The
Event Protect trademark provides confidence to our customers from around the world.
Kenton Ward, Founder & CEO
Mahesh Narayan, Business Development Director
Hugo Baus, Board Member
Sandi Kuplen, Sales Director & Board Member,
Nikola Radunovic, Chief Technology Officer
Talk to us
+44 (0) 113 868 0828
www.eventprotect.co
Event Protect is administered by LSGI Limited an Appointed Representative of Kinetic Insurance Brokers whose principal trading address is 3rd Floor, PO Box HQ420, St Helen's, 1 Undershaft, London EC3P 3D. LSGI is registered with the FCA under reference 597086.
Kinetic is registered and regulated by the FCA under reference 309540. You can check this by visiting the FCA website at https://register.fca.org.uk
