EventView 2010

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    ex pe r i e n c e m a r k e t i ng

    GPJ

    INSIDE:

    Top Ten Facts ........................... 2

    Methodology .............................3

    Macro-Level Trending ................4

    Budget Concerns .......................5

    ROI ............................................8

    Measurement .........................11

    Experience Marketing .............12

    Procurement ...........................13

    Green ......................................14

    Summary ................................15

    These and other ndings captured in EventView 2010have tremendous implications

    or how event marketers engage audiences, recruit and retain talent, report upward to

    management, integrate with other internal channel owners and manage agency partners.

    To help event marketers contend with these challenges, anticipate opportunities

    and act to improve event perormance, George P. Johnson Experience Marketing

    (GPJ) and the Event Marketing Institute (EMI) are proud to present the 8th annual

    EventViewreport, the industrys longest-running research program ocused specically

    on the needs o brand marketers.

    This years EventViewhas been taken to the next level: more relevant questions,

    deeper insights and more extensive interviews with senior marketing and sales

    leadership than ever beore. The respondents are proessionals with responsibilities

    across the marketing mixoutside o the event marketing unctionand as such,

    their answers are telling.

    EventViewis more than the broadest survey o marketing and sales leaders budget

    plans related to event marketing, and a benchmarking model or event marketing

    proessionals. Its an orientation point or better decision-making around the marketing

    mix as a whole as brand marketers, agencies and others in the event marketing

    ecosystem move orward.

    We encourage readers to use EventViewdata to:Informthebudget-makingprocess

    Makethecaseforeventmarketingtoseniorleadership

    Benchmarktacticalspending/allocationsagainstpeers

    Optimizeagencyperformance

    Andmuchmore.

    By cross-reerencing EventViewdata with other guidance documents produced by the

    GPJ-EMI 2010 Focus on Results series, you can turbocharge your event results in the

    here and now while laying the groundwork or ongoing improvements to your portolio.*

    *E-mail [email protected] or copies o Hybrid Events: Blending Digital and Physical Experiences,

    Portfolio Planning in the New Economyas well as to speak to an expert on these and other topics.

    2010

    Aslowlyrecoveringeconomy,lingeringunemployment,changingmediaconsumptionhabitsandothermacro-economicfactors

    continue to pressure marketing and sales leaders to drive immediate results while also protecting and growing brand equity.

    In response, Web marketing and events have emerged as the two most potent weapons in the marketing arsenal in terms o

    accelerating customer relationships and overall ROI.

    MarkEtINg MIx coNtINuES to aDjuSt, EvENtS

    arE accElEratINg cuStoMEr rElatIoNShIpS

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    10. O those surveyed, 50 percent consider event marketing along with other media when

    planning marketing budgets. A third (32%) of those asked consider event marketing avital component of their marketing plan

    9. Two out o three (62%) respondents say their overall marketing budget for events has

    either remained constant or increased this year

    8. For those whose budgets have increased, 60 percent report the monies going toward

    Web marketing, with 33 percent upping their spend on social marketing

    7. Of those who reported a decrease in spending, about hal (47%) are pulling the monies

    rom print ads, while 35 percent are cutting event marketing

    6.When it comes to Experience Marketing, 34 percent of respondents plan to do so withinthe next three to 12 months, while 31 percent say they have already done so

    5. Not surprisingly, respondents say o all marketing elements, they see the greatest

    ROI rom Web marketing (40%), but event marketing came in second at 22 percent

    4. When asked to list the top three marketing elements for accelerating and deepening

    relationships, event marketing led at 64 percent, ollowed by social marketing at 55

    percent and Web marketing at 54 percent

    3. Going Green is still a consideration or many event marketers with 27 percent

    planning a move within the next three months. But signicantly, 53 percent report

    they have no current plans

    2. When asked about external events, a third (30%) of respondents said they saw the

    highest ROI from conferences and seminars, ollowed by trade shows at 24 percent

    1. Procurement is playing an increasing role, with nearly double the number of respondents

    indicating that role is high from the previous year, and the percentage o those who

    indicate procurements role low down by 25 percent

    top tEN FactS

    EventView 2010

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    MethodologyIn the rst quarter o 2010, 108 senior executives in sales and marketing management

    positionsinNorthAmericawereinterviewedwiththegoalofilluminatingthevalueand

    role o events in the marketing mix as it compares to other elements in a marketers

    arsenal. Interviewed participants were selected in industries including (but not limited to)

    automotive, technology, healthcare and nance.

    O this sample, 27 percent represent companies with annual revenues in excess o $1

    billion. The margin o error is 3 percent.

    57% Less that $250 million

    9% $10 billion +

    11% $250 - $499.9 million

    5% $500 $999.9 million

    12% $1 - $4.9 billion

    5% $5 - $9.9 billion

    FIGURE 1 Survey Demographics | Company Size by Revenue

    20% Executive Vice President /

    Vice President

    19% CEO / CFO / COO/ President /

    Executive Director, Owner

    5% Other

    27% Director Level

    5% Manager

    16% Marketing Management

    5% Sales Management

    4% Consultant

    FIGURE 2 Survey Demographics | Job Titles

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    Macro-Level TrendingTop Marketing Concerns

    When asked about primary marketing concerns today, reaching new customers (26%)

    was top o mind or respondents. Measurement o return on marketing investments

    (16%) and growing market share protably (14%) ollowed. Clearly the priority or

    marketing leadership right now is generating bottom-line results and being able to prove

    that impact.

    Its interesting to note that despite the headline-grabbing nature o the gradual global

    economic recovery, the economy is cited by only 4 percent o respondents as a top

    marketing concern (Figure 3).

    0% 5% 10% 15% 20% 25% 30%

    2009

    2008

    Building brand awareness

    The economy

    Smarter budget management

    Reaching new customers

    Maximizing sales in emerging markets

    Growing market share profitably

    Keeping loyal, profitable customers

    Price/Cost

    Other

    Measurement of return on marketing investments

    Re-engineering the marketing mix to improve performance

    16%

    1%10%

    0%2%

    4%

    4%3%

    8%9%

    3%26%

    0%5%

    12%10%

    14%7%

    23%

    12%26%

    4%

    FIGURE 3 Companies Primary Marketing Concern

    Future Importance of Events

    The percentage o marketers that rank the uture importance o events as increasing

    went up this year, rom 29 percent to 36 percent, suggesting that marketers are placing

    more emphasis on high-touch brand experiences to engage and retain customers

    (Figure 4).

    Those that see the importance o uture events as remaining constant held mostly

    steady, at 47 percent this year versus 49 percent last year. This is in line with

    EventViewsbudget ndings, which indicate that 62 percent o respondents see theirevent budgets remaining consistent or even increasing (Figure 6).

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    0%

    20%

    40%

    60%

    80%

    100%

    90%

    70%

    50%

    30%

    10%

    50%

    2006 2007 2008 2009

    41%

    51%

    29%

    49%

    36%

    47%

    42%

    Increasing

    Remaining Constant

    FIGURE 4 Future Importance o Events

    The Role of Events in the Marketing Mix

    EventViewconrms that in the last year event marketing edged up slightly in terms o

    prominence within the marketing mix, seeing a 4 percent increase being taken under

    considerationwithothermediaanda3percentdecreasebeingcharacterizedas

    usually an aterthought. Unchanged rom last year is event marketings status as a vital

    component o the plan, remaining steady at 32 percent (Figure 5).

    FIGURE 5 The Role o Event Marketing

    2009

    2008

    2007

    2006

    A lead tactic

    A vital component of the plan

    Taken under considerationwith other mediums

    Usually an afterthought

    17%14%

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

    25%39%

    47%

    50%

    7%

    6%

    12%10%

    32%32%

    45%

    39%

    9%8%

    Looking orward, EventViewrespondents indicate that event marketing will continue to

    play a large role in their planning and go-to-market strategy; hal o respondents point out

    that events will be taken under consideration with other media.

    BUDGETBudgets Vary WidelyAfullquarteroftheseniormarketingandsalesexecutiveswhoparticipatedin EventView

    indicated that the overall marketing budgetinclusive o events and other channels

    actuallyincreasedinthelastyear(anegligibledropfrom28percentin2009).Afull37

    percent saw that budget remain constant and 34 percent saw a decrease (Figure 6).

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    0% 5% 10% 15% 20% 25% 30% 35% 40%

    Remained Constant/No Change

    Increased

    Decreased

    I dont know 5%

    34%

    37%

    25%

    FIGURE 6 Would you say your overall marketing budget has increased or decreased?

    Budget Trends: Where Increased Funding Goes

    When asked what marketing channels benet rom an increase in overall marketing

    budget, respondents indicated that the majority o investment (60 percent) would go

    toward Web marketing, a sharp jump over last years 34 percent (Figure 7). Event

    marketing and social marketing via the Web would also benet, coming in at 31 percent

    and 33 percent respectively.

    The event marketing allocation is roughly in line with last years 36 percent, indicating

    that events hold the same weight in the minds o respondents. The clear beneciary o an

    increase in marketing budgets is Web marketing: the 60 percent is nearly double last years

    34 percent. This suggests that the maturation o Web-based marketing as a discipline is

    beingaccompaniedbyincreasedsupportasbudgetsre-stabilizeand/orincrease.

    One clear takeaway: marketing and sales leaders are interested in moving away romabroadcastmarketingmodeltoanarrowcastmodelfocusingonpersonalizingbrand

    experiences and being more targeted in engaging audiences. For event marketers, this

    would suggest that investing in blending digital and traditional event marketing represents

    a potent strategy or retaining and even growing budgets going orward.

    0% 10% 20% 30% 40% 50% 60%

    Broadcast Advertising

    Sales Promotions

    Public Relations

    Print Advertising

    Event Marketing

    Web Marketing

    Social Marketing

    Direct Mail

    I dont know

    Other

    33%0%

    0%

    0%

    10%23%

    30%

    17%

    10%21%

    60%34%

    10%14%

    10%0%

    7%23%

    31%36%

    2009

    2008

    FIGURE 7 Budget Increase Allocation

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    Budget Trends: Where Decreasing Budgets Have an Impact

    When asked which marketing channels get reduced unding i there is a reduction in

    overall marketing budget, once again respondents indicated that print advertising (47%)

    ollowed by event marketing (35%) would be the channels most likely to ace cuts

    (Figure 8). Those numbers are o sharply rom last year, where event marketing was

    cited by 68 percent o those asked, and print by 55 percent.

    Other marketing channels all into a similar range o one another in terms o budget

    reduction, none exceeding more than 8 percent than any other, suggesting that outside

    o events and print advertising, no other discipline is vastly likely to get reduced unding

    than another.

    The implication or event marketers is that measurability o the event investment is

    paramount to making an argument or increased budget in the ace o reductions.

    0% 10% 20% 30% 40% 50% 60% 70%

    Broadcast Advertising

    Sales Promotions

    Public Relations

    Print Advertising

    Event Marketing

    Web Marketing

    Social Marketing

    Direct Mail

    I dont know

    Other

    8%0%

    18%

    38%

    20%35%

    0%

    0%

    16%35%

    18%34%

    12%34%

    14%0%

    47%55%

    35%68%

    2009

    2008

    FIGURE 8 Budget Decrease Allocation

    External Event Budgets

    Refecting the priority to drive sales, marketing and sales leadership once again rank

    trade shows and conerences as the top event ormats that receive the majority o

    budget allocated or external-acing events (Figure 9).

    Trade shows remain in the lead (54%), but that number is o rom last years 62 percent.

    Conerences and seminars showed a strong jump to 45 percent, up strongly rom last

    years 33 percent, and road shows & mobile marketing also rose in respondents choices,cited by 15 percent o those asked compared with last years 10 percent.

    Astrongrisewasseeninguerrillamarketing,citedbyonly2percentlastyear,but

    named by 13 percent this year as a recipient o increased budget support.

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    FIGURE 9 External Event Budget Distribution

    Mall marketing

    Nightlife

    College

    Grassroots

    Guerrilla marketing

    Sports or entertainmentsponsorships

    Roadshows and mobile marketing

    Trade shows

    Conferences and seminars

    0% 10% 20% 30% 40% 50% 60% 70%

    62%

    33%27%

    35%

    45%

    10%

    17%12%

    12%20%

    2%2%

    5%

    2%2%

    3%

    3%

    13%

    3%2%

    2%

    6%8%

    5%

    2%

    2%1%

    9% 13%

    15%

    63%

    54%

    65%

    2008

    2009

    2007

    2006

    Return on InvestmentEvent Marketing and Web Lead in ROI

    EventView 2010conrms that once again Web marketing and event marketing lead all

    channels in terms o ROI (Figure 10). This is becoming a standard rerain, borne out

    by market research and through real-world applications. However, or the rst time, the

    data shows that Web marketing (40%) is now perceived to be generating higher ROI

    than events (22%).

    Social marketing made its rst appearance on this years ROI survey, cited by 5 percent

    o those asked as providing a high return; thats a number which will bear watching in the

    years to come.

    2009

    2008

    2007

    2006

    Event marketing

    Print advertising

    Broadcast advertising

    Web marketing

    0% 5% 10% 15% 20% 25% 30% 35% 40%

    Public relations

    Direct mail

    Social marketing

    15%

    31%

    40%

    25%

    22%

    28%

    11%

    11%

    7%5%

    7%

    4%

    10%16%

    16%

    13%

    20%19%

    17%12%

    15%

    6%

    5%

    5%

    5%

    FIGURE 10 Perception o ROI by Channel

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    Accelerating Relationships

    Asinpreviousyears,eventmarketingisseenbymarketersasthenumberonechannel

    or accelerating and deepening relationships, being cited by 64 percent o thosesurveyed (Figure 11).

    This hews tightly to last years 62 percent. Following closely behind was new entry

    social marketing, avored by 55 percent o those asked; there were no comparable

    numbers or social marketing rom last year. In third place was Web marketing at 54

    percent, a leap over last years nine percent showing.

    These results show that in an environment o prolonged sales cycles and increased

    competition or customers, events and Web-based communication are perceived to be

    the most powerul means to win customers and expand existing business.

    0% 10% 20% 30% 40% 50% 60% 70%

    Broadcast Advertising

    Public Relations

    Print Advertising

    Event Marketing

    Web Marketing

    Social Marketing

    Direct Mail

    I dont know

    55%0%

    0%

    7%9%

    6%

    37%16%

    54%9%

    9%2%

    17%3%

    64%62%

    2009

    2008

    FIGURE 11 O these marketing elements, what would you rank as the top three or ACCELERATING AND DEEPENING RELATIONSHIPS?

    ROI of External Events

    EventViewconrms that trade shows and conerences are perceived as having the

    highest ROI, which aligns with the act that these two ormats receive the lions share o

    budget when it comes to external-acing events (Figure 12).

    This year, or the rst time since EventViewsinception, conerences and seminars

    surpassed trade shows as providing the highest perceived ROI among external events.

    Amongthosesurveyed,30percentfavoredconferencesandseminars,abigjumpover

    last years 23 percent. Trade shows still held their own at 24 percent, but thats down

    signicantly rom last years 40 percent.

    Rounding out the top three, sponsorships o sports or entertainment were avored by 13

    percent o those asked, leaprogging last years 9 percent response. It would seem that

    as the economy continues to weigh on large-scale events, savvy marketers are seeing the

    value in smaller, more intimate (and less costly) conerences and seminars.

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    0% 10% 20% 30% 40% 50%

    Mall marketing

    Grassroots campaigns

    College marketing

    Nightlife campaigns

    Guerrilla marketing

    Sports or entertainmentsponsorships

    Roadshows and mobile marketing

    Trade shows

    Conferences and seminars

    40%

    50%43%

    20%23%

    30%

    24%

    21%

    4%9%

    9%

    7%

    6%

    6%

    9%9%

    10%

    13%

    .4%

    .4%1%

    1%1%

    2%

    3%

    2%

    4%2%

    2%2%

    0%

    0%

    2009

    2008

    2007

    2006

    FIGURE 12 ROI o External Events

    ROI of Internal Events

    Surveyrespondentscameoutstronglyinfavorofeducation/trainingasthepreferred

    eventformatforrealizingROIininternal-facingevents(Figure13).Some42percent

    believe that to be true, up sharply rom last years 37 percent. Sales or marketing

    meetings were also avored by 30 percent, a rise over last years 26 percent.

    Employee events (social & business) aced the sharpest reduction in terms o perceived

    ROI, coming in at 13 percent, down by hal rom last years 26 percent.

    I dont know

    Analyst / investor relations

    Employee events (social or business)

    Education / training

    Sales or marketing meeting

    37%

    26%35%

    29%

    30%

    26%

    4%6%

    3%1%

    0%0%

    9%

    21%19%

    13%

    46%

    42%

    37%

    2008

    2009

    2007

    2006

    FIGURE 13 ROI o Internal Events

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    MEASUREMENTMeasurement in Event Marketing

    With tightening budgets and everyone watching the bottom line, it comes as no surprise

    that to demonstrate marketing ROI was cited as the leading reason why marketers

    measure (Figure 14). Favored by 65 percent o respondents, that response greatly

    exceeds the 20 percent who selected the same response last year. Following close

    behind, 58 percent conrmed that they measure to justiy expenditure.

    These responses suggest that marketing and sales leadership understand measurement

    to play a crucial role in their decision-making; event marketers should consider that

    reality when ormulating their measurement strategy or their events and event portolios.

    0% 10% 20% 30% 40% 50% 60% 70%

    To justify expenditure

    To protect or increase budget

    Marketing best practice

    To demonstrate marketing ROI

    To improve attendee experience

    Procurement influence

    25%7%

    65%20%

    33%16%

    13%6%

    30%11%

    58%

    44%

    2009

    2008

    FIGURE 14 Why Marketers Measure

    For those who do measure, most (67%) do so to look at the number o qualied leads an

    event generates (Figure 15). They were ollowed by those measuring trac at an event,

    and sales increases (both 56%), and those measuring the quality o leads provided (47%).

    0% 10% 20% 30% 40% 50% 60% 70%

    Overall communication effectiveness

    Traffic at event

    Quality of leads provided

    Overall experience/attendee satisfaction

    Learning impact

    Change in perception/preference of brand

    Sales increases

    Media impressions

    Number of qualified leads

    26%

    36%

    56%

    43%

    56%

    19%

    47%

    67%

    25%

    FIGURE 15 What Do You Measure?

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    EXPERIENCEMARKETINGWhat is Experience Marketing?

    Experience marketing is an evolved orm o event marketing which goes beyond the

    traditional interruptive model, ocusing instead on creating brand experiences rooted in

    making the act o marketing itsel a powerul demonstration o the value o a product or

    service and its relevance to the needs, wants and expectations o the audience. Experience

    marketing communicates this value authentically and in a highly targeted manner with an

    eye towards generating specic, measurable audience behaviors.

    The Transition to Experience Marketing

    While the percentage o those companies embracing experience marketing has remained

    constant rom last year to this one (32%, both years), the reasons companies are doing sohas shited (Figure 16).

    Last year, 17 percent o those responding said they were moving to experience marketing

    to raise awareness, yet 48 percent cited that reason this year. This is a compelling point:

    senior marketers and sales leadership now see experience marketing as a means to create

    or increase awareness, an objective that has traditionally been seated within above-the-line

    channels such as broadcast or print advertising.

    The second most popular reason or deploying experience marketing is rooted rmly

    in driving revenue: 39 percent o respondents indicated that they deploy experience

    marketing to motivate purchase behavior.

    1 2 3 4 5

    a.Awareness(createorincrease) 48% 18% 15% 7% 12%

    b. Consideration (create or increase) 25% 32% 24% 14% 5%

    c. Preerence (create or increase) 32% 24% 27% 10% 7%

    d. Purchase (motivate) 39% 24% 12% 17% 9%

    e. Loyalty 32% 31% 20% 5% 12%

    Dont use experience marketing 57% 26% 4% 4% 8%

    FIGURE 16 Thinking about why you currently use experience marketing, how would you prioritize the ollowing objectives?

    (RANK 1 = HIGHEST PRIORITY; RANK 5 = LOWEST PRIORITY)

    Whenaskedhowquicklytheirorganizationwastransitioningfromtraditionalevent

    marketing initiatives to an experience marketing approach, 31 percent said they had

    already done so, down slightly rom last years 32 percent; 34 percent indicated that

    they would make that transition within the next 12 months (Figure 17).

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    31% Already transitioned

    12% In the next six months

    6% In the next three months

    16% In the next 12 months

    35% Not at all

    FIGURE 17 Transition to Experience Marketing

    PROCUREMENTThe Role of Procurement

    The role o procurement, while not dominating marketing decision-making yet, denitely

    increased in the last year, with a 25 percent drop in those ranking procurements

    role as low and a 6 percent increase in those indicating the role o procurement as

    high (Figure 18). Despite this shit, the majority o senior marketing and sales leaders

    indicated that the role o procurement is not yet dominant.

    0% 10% 20% 30% 40% 50% 60% 70%

    1

    High

    Low

    3

    2

    4

    5

    65%40%

    61%

    37%

    12%

    15%

    15%9%

    7%6%

    27%

    21%

    12%

    15%

    8%8%

    11%19%

    8%6%

    2008

    2007

    2005

    2009

    FIGURE 18 Procurements Infuence Today

    The important question is trending to what degree will procurement become

    increasingly involved in marketing decision-making? EventView 2010providestantalizing

    hints:22percentofrespondentsindicatedthattheyseethatrolerealizingaslight

    increasefromlastyear(Figure19).Afull60percentindicatedthattherolewillremain

    constant, down a bit rom last years 67 percent.

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    2008

    2009

    2007

    2005

    0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

    Increasing strongly

    Increasing

    Constant

    Decreasing

    3% 17% 67% 13%

    6% 22% 60% 12%

    13% 14% 61% 12%

    5% 13% 66% 16%

    FIGURE 19 Procurements Infuence Tomorrow

    GreenThe Question of Green

    Despite reported gains made last year in environmentally sensitive marketing practices,

    its possible that the pressure to implement green initiatives may have dropped o

    signicantly in the last year (Figure 20).

    When asked when they plan on implementing green initiatives within the event unction,

    53 percent o respondents indicated they had no current plans to do so, a big jump over

    last years 20 percent. But o those who say they plan to do it, 27 percent say that will

    take place within the next three months, as opposed to only 4 percent who said theyd do

    so in that time rame last year. Some 7 percent indicated theyd take action in the next

    six months (to last years 3%) and 13 percent said theyd attempt to do so within the next

    year versus 7 percent rom last year.

    It appears that while the pressure to go green in the event marketing unction may

    have allen o, the knowledge and tools or marketers to create and execute more

    environmentally riendly programs may have increased to the point that they eel they can

    activate quickly.

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    0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

    2009 13%%727%53%

    No Current Plans

    In the next three months

    In the next six months

    In the next 12 months

    FIGURE 20 When to Implement Green

    SummaryWhile events continue to enjoy a prominent place in many marketers arsenal o tools,

    an unprecedented shit in the economy and the preerences o consumers and business

    customers has orced everyone in the industry to take a closer look at reormulating the

    marketing model and the role o events within that ramework.

    EventView 2010arms what everyone suspected: The bottom line has taken on greater

    prominence,ascorporatemanagersarenowscrutinizingwheretheirmoneyisgoing,

    and what kind o return theyre getting. Hence, ROI and measurement have grown in

    signicance, and are an area where event marketers must ocus like never beore.

    It is incumbent on those who create and execute events to be more readily able to justiy

    the investment, its alignment to corporate goals and its impact on the business.

    Those who are able to master those areas will continue to win support rom marketing and

    sales leadership while also moving the industry orward as a whole.

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    Index o Figures

    FIGURE1SurveyDemographics|CompanySizebyRevenue ...............................3

    FIGURE 2 Survey Demographics | Job Titles ..........................................................3

    FIGURE 3 Companies Primary Marketing Concern ................................................4

    FIGURE 4 Future Importance o Event Marketing ..................................................5

    FIGURE 5 The Role o Event Marketing .................................................................5

    FIGURE 6 Marketing Budget: Increased or Decreased? .........................................6

    FIGURE7BudgetIncreaseAllocation ....................................................................6

    FIGURE8BudgetDecreaseAllocation ..................................................................7

    FIGURE 9 External Event Budget Distribution ........................................................8

    FIGURE 10 Perception o ROI by Channel .............................................................8

    FIGURE11AcceleratingandDeepeningRelationships ..........................................9

    FIGURE 12 ROI o External Events .......................................................................10

    FIGURE 13 ROI o Internal Events .......................................................................10

    FIGURE 14 Why Marketers Measure ...................................................................11

    FIGURE 15 What Do You Measure? .....................................................................11

    FIGURE 16 Objectives o Experience Marketing ...................................................12

    FIGURE 17 Transition to Experience Marketing ....................................................13

    FIGURE 18 Procurements Infuence Today .........................................................13

    FIGURE 19 Procurements Infuence Tomorrow ...................................................14

    FIGURE 20 When to Implement Green ................................................................15

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    Contact Information:

    e x pe r i e n c e m a r k e t i ng

    GPJ

    Event Marketing Institute

    10 Norden Place, Norwalk, Connecticut 06855

    KerrySmith,President/ExecutiveDirector

    www.eventmarketing.com

    TheEventMarketingInstitute(EMI)istheleadingresearchorganizationserving

    the event marketing industry, dedicated to developing insights and business

    intelligence or individuals and companies using live marketing as a strategicmarketing initiative. Through comprehensive research and education, EMI

    empowers members to overcome the challenges posed by todays ragmented

    media environment and equips them with a research-based oundation upon

    which to build more eective, perormance-driven event marketing programs.

    George P. Johnson

    3600 Giddings Road, Auburn Hills, Michigan 48326

    DavidRich,SeniorVicePresident,ProgramStrategy/Worldwide

    Phone: 617.535.9522

    [email protected]

    www.gpj.com

    GPJisthepremierworldwideexperiencemarketingagencyspecializingin

    using branded live experiences and environments to help clients cut through

    marketplace noise, dierentiate rom the competition and create lasting

    relationships that directly impact the bottom line.

    RankedbyAdvertisingAgeasthe#1EventMarketingAgencyandconsistently

    placing among the worlds top marketing agencies, GPJ provides its services

    through 26 oces around the world. The agencys clients won 37 awards in

    2008,veExAwardsin2009andtookhomeboththeGrandExAwardaswell

    astheBest100%VirtualExAwardin2010.