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EVIDENCE-BASED TRAINING Thomas Cook Airlines rev. 2 Nicolai Bondo Rasmussen Training Manager TCAS FLIGHT CREW TRAINING

EVIDENCE-BASED TRAINING Thomas Cook Airlines

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Page 1: EVIDENCE-BASED TRAINING Thomas Cook Airlines

EVIDENCE-BASED TRAININGThomas Cook Airlines

rev. 2

Nicolai Bondo RasmussenTraining ManagerTCAS FLIGHT CREW TRAINING

Page 2: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Today’s menu?

Page 3: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Today’s menu

Page 4: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Excellence

Page 5: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Does one-size fit all?

Page 6: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Does one-size fit all?

If you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid

Page 7: EVIDENCE-BASED TRAINING Thomas Cook Airlines

EBT Working group

Page 8: EVIDENCE-BASED TRAINING Thomas Cook Airlines

New references for EBTApplicability 3rd May 2013

Page 9: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Comparison by aircraft generationFatal accident rate – 4Q 2011

0

1

2

3

0 10 20 30 40

3rd generation4th generation

2nd generation

Sources: Ascend, Airbus

Years of operation

Fatal accident per million departures 2nd generation:

2nd jet generation

3rd generation:

Glass-cockpitNav displayFMS

4th generation:

FBWFlight EnvelopeProtection

further improvement ?

Page 10: EVIDENCE-BASED TRAINING Thomas Cook Airlines

% of accidents & incidents with each factor – last 15 years

Page 11: EVIDENCE-BASED TRAINING Thomas Cook Airlines

UA 232

Page 12: EVIDENCE-BASED TRAINING Thomas Cook Airlines

UA 232

Page 13: EVIDENCE-BASED TRAINING Thomas Cook Airlines
Page 14: EVIDENCE-BASED TRAINING Thomas Cook Airlines

COM FPM KNOLTW PSD WLM

Resilience

APK

FPA

COM LTW

AdaptationRecovery

Normal performance SAW

Resistance

Page 15: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Core competencies

Application of Procedures (APK)

Communication (COM)

Flight path management automation (FPA)

Flight path management manual (FPM)

Knowledge* (KNO)

Leadership & teamwork (LTW)

Problem solving & decision-making (PSD)

Situation awareness (SAW)

Workload management (WLM)

Page 16: EVIDENCE-BASED TRAINING Thomas Cook Airlines

EBT – data analyses

Page 17: EVIDENCE-BASED TRAINING Thomas Cook Airlines

ManoeuvresValidation (Training)

Obj

ectiv

eCo

nduc

t

Train manoeuvre skills

to proficiency

e.g. “V1 cut” All engine Go -around (New)

EBT Training Phases

Evaluation

Assess competenceIdentify

training needs

Line Orientated Evaluation

Scenario BasedTraining

Develop resilience, learning by exposure

Line-orientated training

Page 18: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Training topics-Gen4

EBT Baseline ProgrammeICAO Doc 9995

Page 19: EVIDENCE-BASED TRAINING Thomas Cook Airlines

19

Page 20: EVIDENCE-BASED TRAINING Thomas Cook Airlines

WORD PICTURES

20

Word pictures describe the various steps of the five level grading scale.

•They are a direct function of the underlying “Performance Indicator”.

•Every Word picture is thus constructed, according to the VENN - Methodology of grading, combining the four elements ( A, B, C, D) where

A = HOW WELL (e.g. The pilot did not communicate effectively…) B = HOW OFTEN (e.g. …by rarely demonstrating…) C = HOW MANY (e.g. … any of the performance indicators when required…) D = OUTCOME (e.g. … which resulted in an unsafe situation.)

Page 21: EVIDENCE-BASED TRAINING Thomas Cook Airlines

VENN methodology

How well How many

How often

Outcome

Page 22: EVIDENCE-BASED TRAINING Thomas Cook Airlines

OBSERVABLE ACTIONS

22

Page 23: EVIDENCE-BASED TRAINING Thomas Cook Airlines

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DECRIPTION OF THE GRADING SYSTEM

PRINCIPLES OF ASSESSMENT AND GRADING

The application of the Grading System relies on the instructor/examiner understanding and applying the underlying principles, after having been trained and standardized effectively. All assessment and grading of maneuvers and scenarios follows the same stepped process:

Session proficiency

CriteriaObserve pilot performance

Verifyachievement

of Session Proficiency

criteria

Assessperformance in the 9 (10)

competencies

Grade competenciesby using the

WORD PICTURES

Page 24: EVIDENCE-BASED TRAINING Thomas Cook Airlines

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IATA Evidence-BasedTrainingImplementationGuide

Page 25: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Malfunction clustering

EBT characteristics

In-seat instruction

Approach type clusteringSurprise!

Page 26: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Steps to implementation

Instructor training Competencies Assessment &

grading

Instructor standardization

Program development

Mixed implementation

Page 27: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Competency grading used as data

Page 28: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Competency and events

Page 29: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Self perceived improvement

Page 30: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Trainer role

Page 31: EVIDENCE-BASED TRAINING Thomas Cook Airlines

EBT Implementation

Page 32: EVIDENCE-BASED TRAINING Thomas Cook Airlines

Summary

Continually examine the

evidence

Measure performance effectively

Learn throughexposure

Learn from positive

performance

Continuous improvement

Page 33: EVIDENCE-BASED TRAINING Thomas Cook Airlines